Manager Pharmacy Resume Sample
Work Experience
- Develop a ‘leadership bench’ from within organization – developing future Supervisors, Team Leads and Operations Managers
- Assist Inventory Department with the
- Schedule and monitor staff and day to day workflow. Develop employee’s skills, evaluate performance and provide feedback. Oversees resolution of employee relations. Conducts hiring, training, and evaluation of staff
- Develop, track and monitor employee’s compliance to quality, service and production standards
- General PC knowledge including Microsoft Office, Internet, and email; Technical expertise of ESI’s systems and platforms very helpful
- Develop employee’s skills, evaluate performance and provide feedback
- Work with Director of Operations to analyze operations and overall efficiency of the pharmacy
- Provides direction, coordinates and supervisors the activities of the production team at entry level exempt and/or at nonexempt levels using established policies and procedures
- Coordinates work activities with other supervisors and managers
- Work is reviewed for soundness of judgment and overall quality and efficiency
- Ensures that projects are completed on schedule following established procedures and schedules
- Erroneous decisions or recommendations or failure to achieve results might cause delays in program schedules and result in the allocation of more resources
- Oversee shift operations; meet daily goals for Rx fulfillment, safety, quality, and delivery
- Continuous improvement – support/teach the World Class Pharmacy Operating System assure its growth and development on their shift, kaizen process
- Responsible for performance to Service Level targets
- Represent site/Lead network wide project initiatives as assigned
- Operations knowledge and experience required – includes specific experience using data analytics and reporting as a means to manage Operational decision-making (staffing, demand planning, quality, etc)
- Manage and coordinate the activities of the team to efficiently manage the output of assigned tasks. Monitor the performance of team members by means of reports and observation. Accountable for team conduct and productivity. Monitor individual team member’s attendance and reliability patterns. Administer performance improvement or corrective action plans when needed
- Florida Pharmacist license required
- Florida Consultant Pharmacist license required
- Works authoritatively independently and in conjunction with associates to make decisions in a timely manner
- Maintains current knowledge regarding pharmacy, hospital, and healthcare related topics
Education
Professional Skills
- Strong written/verbal communication skills including presentation skills
- Communication skills; verbal and written skills
- Clear verbal and written communication skills and organizational skills required
- Outstanding communicator with excellent verbal, written and presentation skills
- Skill with computer applications such as PC File, Folder, Word, EXCEL, Outlook, PowerPoint and presentation skills and Pyxis
- Strong interpersonal, formal and informal communication skills
- Strong leadership and mentorship skills; self-starter and results-oriented
How to write Manager Pharmacy Resume
Manager Pharmacy role is responsible for leadership, pharmacy, database, training, reporting, compensation, analysis, oncology, payroll, purchasing.
To write great resume for manager pharmacy job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager Pharmacy Resume
The section contact information is important in your manager pharmacy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager Pharmacy Resume
The section work experience is an essential part of your manager pharmacy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager pharmacy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager pharmacy position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager Pharmacy resume experience can include:
- Proven experience in building and aligning teams where no such team previously existed
- Strong knowledge of Excel, Access, and Word
- Demonstrate responsibility for containment of hospital costs through implementation of the formulary control process
- Establishes charging and billing procedures. Assumes responsibility for dispensing all medications. Establishes drug control procedures
- Make professional judgments concerning the dispensing of medications including drug interaction, dosage calculations and over-dose prevention
- Lead testing, training and implementation of new systems and periodic enhancements to existing platforms
Education on a Manager Pharmacy Resume
Make sure to make education a priority on your manager pharmacy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager pharmacy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager Pharmacy Resume
When listing skills on your manager pharmacy resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager pharmacy skills:
- Demonstrated leadership skills and experience; ability to work cross-functionally, build consensus, coach and develop staff and build morale
- Proven leadership skills, including the ability to prioritize, problem-solve and multi-task in a fast-paced environment
- Excellent MS Office skills, including MS Access, ability to data-mine and/or direct activities, ability to provide analysis resulting from such activities
- Management / supervisory experience or experience leading / working on project teams
- Four years of progressive pharmacy experience, including both dispensing and consultant experience
- Driven and dedicated to high performance and have highly developed skills in running large contact and / or operational processing centers
List of Typical Experience For a Manager Pharmacy Resume
Experience For Manager, Pharmacy Operations Resume
- Experienced with drug supply chain management good contract negotiation skills and knowledge of GPO and prime vendor relationships
- Demonstrated leadership of team and bench strength development
- Education, Certification, and Relevant Experience
- Promote growth of employees through coaching, counseling and training. Assist the Director with the annual and introductory performance
- Financial management of the pharmacy and has accountability for establishing and monitoring the operating and capital budgets
- Performance management, hiring and training of assigned staff.
- Provide for orientation, in-service training, and continuing education of all persons in thedepartment
- Recommend, create and execute Pharmacy programs for StudentResources, collaborating with UHC Pharma, Optum, Underwriting, Sales and Compliance
- Actively participates in the Pharmacy Residency Programs as well as Medical Residency Programs, in addition to precepting pharmacy students
Experience For Manager, Pharmacy Resume
- Collaborates and participates with Onboarding team activities to ensure proper hand-off post-implementation
- Responsible for administering audit plan across key clients
- Initiates and promotes staff development. Assures proper training of all admixture technicians and pharmacists
- Acts as education resource and consults with medical staff. Participates in pharmacy teaching and in-service programs
- Quality measurement, process improvement, and maintaining practice standards within area of expertise and regulatory compliance.
- Maintain distribution of medication according to established policies and procedures in compliance with state and federal regulations
Experience For Manager Pharmacy Operations Resume
- Maintain distribution of medication according to established schedule and daily activities
- Participate in the planning, implementation and evaluations of patient care with the patient and other significant other
- Provide clinical drug information to physicians and nursing staff
- Identify under and over-performing areas of the business, and develop programs and tools to address these opportunities
- Manage staff of supervisors to provide day to day oversight of operations, reporting, workflow development and floor support
Experience For National Sales Manager, Pharmacy Resume
- Provide reporting and analysis on drug spend for SR book of business
- Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and work flow
- Proficient in Microsoft Office; including: Outlook, Word, Excel and PowerPoint
- Residency training in management or ambulatory care
- Lead large and small working meetings
Experience For Senior Manager Pharmacy Marketing Resume
- Knowledge of specialty pharmaceuticals and billing practices in the medical and pharmacy benefits
- Develops and/or provides for in service education and up date programs for the pharmacy department as well as other hospital associates
- Knowledge of personnel management, principles and techniques
- Strong at communicating complex issues in simple to understand yet actionable ways (words/numbers/pictures). Motto: simplify, simplify, simplify. Excel at communicating effectively across a diverse base of stakeholder and executive groups (merchandising, marketing, store operations, finance, etc.)
- Lead diverse team of investigators and analysts in pursuit of FWA identification
Experience For Manager, Pharmacy Managed Healthcare Resume
- Drive resolution to key pharmacy audit escalations across business partners such as network compliance and relations, finance, and UHC SIU/PI
- Direct responsibility for metrics, recoveries, and IOI generated under program for key clients
- Highly flexible, open to change and new information
- Focus on key metrics and frame their overall impact on business objectives
- Contribute to the growth of the businesses by supporting/developing and implementing distribution and stakeholder strategies to support the larger brand strategies of HUMIRA and some SPD brands; align Brand objectives and Trade Customer’s needs
- Liaise with HUMIRA, SPD and HCV Brand Teams to best maximize AbbVie’s value proposition while meeting commercial needs
Experience For Senior Brand Manager, Pharmacy Brands Resume
- Lead the diagnosis, solution development, planning, execution and measurement of strategic products and services to support our senior living clients encompassing all of the company’s assets and delivery methods
- Registered Pharmacist in the Commonwealth of PA
- Assist UHS BOS and facility level with "charge" related issues
- Can assess drug utilization and convey needed utilization controls
- Excellent and thorough knowledge of "new technologies" such as Pharmacy IT systems, Pyxis, USP 800 issues, etc. Ability to write comprehensive but brief summaries concerning "new technology" for UHS Manager level and above
- Travel, as required, to assist and/or convey UHS Mission and Goals initiatives at the local facilities
- Coordinate all post-sale, on-going aspects of the company’s operations and communication with senior level executives at the client level, as well as legal, other Organization companies and outside vendors
- Conducts competency assessments and coordinates training and development of pharmacists, pharmacy residents and pharmacy students
- Participate in the recruitment and hiring process and manage staff for assigned areas
Experience For Senior Manager, Pharmacy Operations Resume
- Ensures compliance with federal, state, and Board of Pharmacy rules and regulations. Also serves on various committees
- Florida licensure as a Registered Pharmacist required
- Ensure that team members are clinically competent and adequately trained in motivational interviewing and other engagement techniques in order to achieve the market’s engagement and clinical targets for assigned population. Ensure on-going staff development through education and opportunities for professional development
- In coordination with the Corporate Office, develops pharmacoeconomic models for cancer treatment alternatives for case rating, capitation forecasts, and cost of goods sold reductions.?
- Oversees pharmacy services in accordance with governmental, legal requirements, and other regulatory standards
Experience For Project Manager, Pharmacy Administration Resume
- Prepares budget and financial reports. Monitors the allocation of resources. Monitors and informs staff of new drug regulations
- Collects data, prepares reports, answers correspondence, and compiles statistics for administrative and regulatory purposes
- Maintains confidentially of all information related to patients and medical staff. Performs all functions required of Pharmacist and Technicians as required
- Complies with all legal and professional regulations. Assumes responsibility for compliance with all federal and state drug laws, as well as TJC standards. Maintains biannual inventory of controlled substances as required by State and Federal regulations
- Achieves effective clinical pharmacy program with demonstrated savings. Demonstrates knowledge of all aspects of clinical service and staffing, capable of filling in on staff shortage days
- Develops and maintains effective inventory/formulary control. Evaluates medication usage and develops program to eliminate poor usage of medications. Identifies new medications, provides education to physicians and nursing staff in a timely manner
- Initiates and follows through on quality improvement initiatives. Completes annual program evaluation and develops new standards. Chairs committees as appropriate and demonstrates leadership abilities to guide evaluation and accomplish improvements
Experience For Category Manager Pharmacy Resume
- Assists with the supervision of day-to-day services/activities/functions, including drug distribution, clinical activities, inventory management, staff accountability, performance measurements, regulatory compliance, and staff development
- Assists with providing personnel management activities (e.g. recruits, hires, trains develops, evaluates subordinate hourly and contract personnel). Works with LR/HR in handling employee grievances. Completes and administers performance evaluations and ensures adherence to Departmental plan for completion of performance evaluations
- Responsible for the preparation and assignment of the staff's work schedules and daily activities. Makes staffing and scheduling adjustments to meet workload demands, in accordance with operational need
- Reviews and approves the biweekly payroll and monitors all overtime usage. Monitors staff attendance. Provides regular communication & feedback to the staff. Assists with the monitoring of personnel utilization in accordance with operating budget
- Assists with the supervision of personnel & operational practices to ensure compliance with Federal, State, Board of Pharmacy laws & regulations, and assists with accreditation visits from the Board of Pharmacy, California Department of Public Health, Joint Commission, Center for Medicaid Services and other regulatory bodies
- Assist with 340B Drug Pricing Program compliance
- As needed, serves as Pharmacist in Charge as required by the Board of Pharmacy
List of Typical Skills For a Manager Pharmacy Resume
Skills For Manager, Pharmacy Operations Resume
- Excellent communication, both oral and written, as well as strong interpersonal skills to effectively interface with all internal and external customers
- Strong Regulatory Compliance skills
- Computer skills: common word processing, spreadsheet, and databases
- Robust customer relationship management skills & the ability to influence at buyer & Senior buyer level
- Well practised IT skills
- Retail Pharmacy experience with strong focus on operations
- Seasoned operations leader, demonstrated experience in operations processes and metrics
- PBM experience (Pharmacy Program manager experience)
Skills For Manager, Pharmacy Resume
- Previous experience as an Ambulatory, Specialty and/or Retail pharmacist and at least one year of management experience
- Defining discovery plan and resource needs for projects being prioritized
- Defining project roadmap and prioritization
- Knowledgeable of compliance and credentialing agencies and able to give advice concerning conflicting priorities or agenda
- Proactively manage your diary; demonstrating, strong account management, existing/cold calling and entrepreneurial drive
- Skill in interviewing techniques and evaluating employee performance
Skills For Manager Pharmacy Operations Resume
- Implementation of software applications, planning, execution, system integration testing, data conversation and validation
- Experience in leading/supervising others
- Completion of a Pharmacy Residency; Pharmacy management experience in a teaching environment
- Proven track record of working to high activity KPI’s and targets
- Pharmacy operations subject matter expert with an excellent understanding of retail pharmacy operations, systems, and workflow efficiency
- Experience with Nexxsys/Pharmaclik Rx, Kroll and other pharmacy dispensing software
Skills For National Sales Manager, Pharmacy Resume
- Experience motivating a team via team development practices
- Experience using Six Sigma / lean processes
- Experience with and a working knowledge of MS Office suite of application
- Registered Pharmacist with a license in good standing
- Previous experience in a closed-door, client dedicated retail setting
- Current Pharmacist licensure in good standing in the State of California
- Use pharmacy and leadership experience to guide project-based work
Skills For Senior Manager Pharmacy Marketing Resume
- Demonstrable P&L management experience
- PGY-1 residency or more than 3 years’ experience in health system pharmacy practice in pediatrics
- Pharmacy management experience is desirable
- Strong pharmacy business acumen
- Five – eight years of experience or Master’s
- Pharmacy or Health System supervisory and / or management experience
- Experience in a similar position
- Experience in clinical pharmacy management in the health plan or pharmacy benefit management (PBM) business segments
- Experience leading a team in attaining exceptional performance results
Skills For Manager, Pharmacy Managed Healthcare Resume
- Active Florida Pharmacist License in good standing without any restrictions
- Staff leadership experience in an operations setting
- Demonstrates service-orientation, with sensitivity to customers needs and who view his/her department as vitally supportive to internal and external customers
- One (1) year accredited pharmacy residency or equivalent experience necessary,
- Six (6) months or more of drug information and QA/DUE or equivalent experience
- Experience in pharmacy or PBM
- Work experience in a Specialty Pharmacy or mail order pharmacy environment
- Strong clinical knowledge of pharmaceuticals and disease states in order to identify and recommend changes to the formulary
Skills For Senior Brand Manager, Pharmacy Brands Resume
- Three years of hospital pharmacy experience or satisfactory completion of an approved hospital pharmacy residency program is required
- Clinical Database experience
- Residency or 5 years experience in hospital setting
- Experience as a pharmacist in a retail setting
- Hospital Pharmacy management experience
- Successful management experience in a retail pharmacy
- Experience in supervision or management within a manufacturing, operational or Hospital pharmacy services organization
Skills For Senior Manager, Pharmacy Operations Resume
- Experience as a Pharmacy Supervisor
- Hospital pharmacy experience
- Health Plan Pharmacy experience
- Pharmacy management experience in a teaching environment
- Supervisory experience in Ambulatory/Specialty/Retail pharmacy in a health system setting
- Exposure and experience with lean management principles and practices
- Driving net sales revenue and operating income for specified accounts/ channel
- Planning and directly managing activities for the customer
Skills For Project Manager, Pharmacy Administration Resume
- Working knowledge of pharmacy procurement
- Participating in all reviews for core brands and complete business review with account
- Supporting the day to day business relationship, executing and monitoring Letter of Agreements with non-contracted pharmacies
- Resolving escalated internal and external service requests
- Coordinating the receipt and delivery of regulatory reports
Skills For Category Manager Pharmacy Resume
- Optimising trade spend investment and complete ROI analysis
- Financial and accounting principles and reporting
- Steady-state management of process (ex. Tracking defect, measuring execution, pulse check on field engagement, etc)
- Communicate Nicocigs product and marketing messaging pharmacists and pharmaceutical UK bodies, with assistance and guidance from Corporate affairs
- Analytic and quantitative systems/tools (i.e. Excel, Microsoft Access, Crystal reporting)
- Identify and align key stakeholders at the right time during all phases of the project lifecycle
- Knowledge of hospital’s pharmacy needs and Arizona and Federal laws regarding pharmacy operations and drug procurement
List of Typical Responsibilities For a Manager Pharmacy Resume
Responsibilities For Manager, Pharmacy Operations Resume
- Ideally Pharmacy sector experience or experience with OTC products
- Proven track record of building empowered teams that exude accoutability
- Track, report and manage pharmacy program effectiveness for StudentResources
- Directing the development and design of anlaytic solutions
- Responsible for increasing market share and mitigating third party reimbursement rate changes
Responsibilities For Manager, Pharmacy Resume
- Develops and implements division goals and objectives on an annual basis consistent with departmental and organizational strategic and operating plans.
- Conducts competency assessments and coordinates the training and development of pharmacists, pharmacy residents and pharmacy students
- Adopt the ethos and follow the processes set by Nicolites thereby representing the brand in a professional manner at all times
- Technical expertise in aseptic processing/technique
- Development of statistical andanalytical data using tools such as SAS, Python and Excel
- Assists with the development & implementation of pharmacy strategic initiatives
- Provides resolution to service complaints by patients, health care professionals, administration & employees
- Participates in designing, implementing and evaluating systems, processes, and methods designed to enhance quality, improve service, enhance efficiency and enhance cost effectiveness
Responsibilities For Manager Pharmacy Operations Resume
- Related to a safe and cost- effective medication use process.
- Assists with the development, revision and oversight of departmental standard work, policies & procedures and staff accountability
- Manages day-to-day pharmacy operations in the provision of pharmaceutical care.
- Achieves productivity goals as set by the organization.
- Assures that standards and qualifications for Pharmacy personnel established by Department of Pharmacy and approved by the Director of Pharmacy, are adhered to.
Responsibilities For National Sales Manager, Pharmacy Resume
- Develops systems of care, solves problems and facilitates processes required to meet customer need and achieve division objectives within budgetary targets.
- In conjunction with the Director of Pharmacy along with stakeholders and staff, develops short and long term goals and objectives for the Department
- Develops and maintains an effective system of communications with the stakeholders including other departments - (Nursing Services, Physician’s, and other Allied Health), the Pharmacy staff, members of Pharmacy Management and Director of Pharmacy
- Participates in development of departmental capital, operation expense, and revenue budgets
- Participates in monitoring budget variances and recommends corrective strategies through active planning processes with the Director of Pharmacy and Pharmacy management team.
- Assists the Director of Pharmacy to develop and implement a budget in order to achieve the overall mission of the Department and the strategic and operating goals of the organization.
Responsibilities For Senior Manager Pharmacy Marketing Resume
- Provides support to the Director of Pharmacy on Pharmacy and Therapeutic Committee, and other committee’s activities and initiatives as assigned
- Supervises the day to day activities of the assigned team ensuring that each individual’s work meets the established performance standards regarding the dispensing of pharmacy products
- Ensure all pharmacy operations are conducted in accordance with Ontario College of Pharmacists regulations and company policies and to provide the highest level of pharmaceutical care for patients
- Manages processes and projects that are aligned directly to pharmacy operational goals and budgets
- Facilitates the development and implementation of the departments SMART goals and performance standards
Responsibilities For Manager, Pharmacy Managed Healthcare Resume
- Works closely with the department senior leadership to implement high level quality and performance management initiatives, including timely coaching, team member development and proactive engagement strategies
- Assist with compiling of statistical data for evaluation of productivity
- Plans, reviews, conducts and directs work on daily work as well as complex projects/programs for short and long term performance optimization
- Directs, develops and implements appropriate changes in department policy and procedures under the guidance of the Directors of Operations
- Reviews Medicare and Medicaid coverage determination requests/prior authorization requests for clinical appropriateness, medical necessity, and accurate dosing, provider, and place of service
- Provides leadership and technical direction to functional supervisors, managers and other management
- Key stakeholder and active participant in Pharmacy Operations Quality Management Council activities including ensuring cooperation and adherence to department operational procedures, clinical criteria justifications, error trending and tracking and compliance (accountability policy) execution
Responsibilities For Senior Brand Manager, Pharmacy Brands Resume
- Develops and ensures departmental policies and procedures are created and comply with all state contracts and federal regulations with focus on compliance and quality
- Proactively develops and delivers communications and/or presentations to for key department senior leaders
- Develops and assists with the implementation of medication decision tools
- Manage 6 direct reports - Supervisors, with accountability for 90 indirect staff
- Establish new and continually improve existing performance measures / expectations with staff and follow up appropriately to ensure the success of each employee and supervisor
- Coordinate, supervise and accountable for the daily / weekly / monthly activities of each team
- Coordinate work activities with other supervisors, managers, and other department verticals
- Provides informational and educational services to patients, physicians, nurses, pharmacists and other health care professionals pertaining to pharmaceutical services
- Serves as a leader with respect to pharmacy practice within the pharmacy and throughout the medical center
Responsibilities For Senior Manager, Pharmacy Operations Resume
- Assist in the implementation of administrative directives to staff
- Assist with after-hours coverage for provided services
- Assist with the development of departmental procedures
- Assist with the organization and direction of the daily activities of the Pharmacy Services
- Assist with the procurement, storage and inventory control of pharmaceuticals
- Continually assess and improve department performance
- Contribute to the efficient operation and management of the unit
- Coordinate and integrate services within department and other departments
Responsibilities For Project Manager, Pharmacy Administration Resume
- Demonstrates dependability, reliability, and independent judgement recognizing priorities to accommodate department needs and acceptance of appropriate authority
- Determine the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners
- Develop and implement policies and procedures that guide and support theprovision of services
- Implement and maintain an IV admixture program that ensures accuracy, sterility andtherapeutic appropriateness of all IV admixtures and other sterile products
- Integrate department's services with the hospital's primary functions
- Maintain a patient profile system to monitor patient's drug therapy for safety and efficacy
- Maintain a system for procurement, storage, and inventory control of pharmaceuticals
- Maintain and update the pharmacy computer system
Responsibilities For Category Manager Pharmacy Resume
- Maintain contracts for procurement of pharmaceuticals
- Maintain statistical data through workload management for evaluation of productivity
- Perform all aspects of the Pharmacy quality improvement program including collection and tabulation of data, maintenance of monitors and formulation of quarterly analysis reports
- Perform monthly floor stock medication inspections. Maintain crash carts
- Perform professional judgments concerning the dispensing of medications including therapeutic appropriateness, drug inter-actions, dosage calculations and overdose prevention
- Promote the hospital's image and maintain a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center
- Recommend space and other resources needed by the department
- Supervise monthly floor stock medication inspections performed by staff
- Identify key consumer needs and business requirements across different conditions (diabetes, heart health, smoking cessation, etc.), and develop programs to address these opportunities