Manager, Quality Control Resume Sample
Mathias O'Reilly
801 Amely Knolls,
Houston,
TX
+1 (555) 122 9644
Work Experience
Manager, Quality Control
08/2017
-
PRESENT
Chicago, IL
- WHG artifacts, process and products meet acceptable quality standards for delivery
- Manage the review of process, procedures, artifacts and traceability to ensure the highest quality control and delivery to business partners, consumers & franchisees. Identify root causes of process performance drivers; correct or develop new processes to achieve improved performance
- Facilitate audits at the specified intervals of the project and development lifecycle to assess the quality of the deliverable: documentation, product and execution
- Compile data and report trends using information gathered and report out to Senior Leadership
- Develop communication plan for reporting deficiencies in documentation, development, process and execution
- Standardization of templates and repeatable process
- Create/update traceability conditions
- Work with Business teams, Business Analysts, Application Development, Project Management, Production Support and Quality Assurance on identified areas of improvement. Provides recommendations for identified areas of quality improvement
- Gather and reporting on quality results across the WHG IT organization. Monitor, record and analyze quality of documentation, development, testing and process. Delivers quality audit report for adherence that best practices and approved procedures are being followed; discovers the root cause when they are not and provides recommendations for improvement
Senior Manager, Quality Control
07/2011
-
07/2017
Philadelphia, PA
- Execute post-mortem assessment to drive continuous improvement
- Quality Management System auditor and auditee experience
- Facilitation skills of cross0functional teams
- Familiarity with IPC Standards
- Proven experience dealing and interfacing with factories world-wide
- Manages overall aspects of the Quality Control Department including receiving and final inspections
- Manages QC Supervisors and Inspectors to ensure proper allocation of workforce
- Report Quality results and opportunities for improvement to Operations leadership (Plant Managers, General Managers) at least weekly
Senior Manager, Quality Control Dispensing
03/2007
-
03/2011
San Francisco, CA
- Develops sampling plans, quality standards, and process control instructions for use by manufacturing to monitor and reduce variations
- Leads teams that include customer and/or supplier representatives to identify and permanently resolve problems, and to nurture the customer relationship
- Develops training programs on topics such as inspection techniques and proper documentation
- Identify appropriate training topics for our install technicians, and partner with the Operations team to develop and execute this training
- Review and approve customer and supplier surveys
- A NDT Level 2 or Level 3 technician certification for Magnetic Particle Inspection (MPI)
- The ability to interpret customer specifications and engineering drawings
- Familiarity with Microsoft Word, Excel, PowerPoint and Access
Education
Kent State University - Stark Campus
2002 - 2006
Bachelor's Degree in Chemistry
Professional Skills
- Demonstrates project management skills, including excellent communication and leadership skills
- Experience managing Quality Control Analysts of advancing experience levels. Experience in assay qualification and validation strongly desired
- Demonstrated excellent organizational skills and the ability to prioritize based on department needs
- Excellent computing skills and experience including MS Excel, Power Point, and Word
- Strong interpersonal skills, combined with experience, to influence thinking of various stakeholders
- Strong communication and interpersonal skills to effectively convey complex and detailed information to a diverse population
- Strong written, oral, interpersonal, and presentation skills and the ability to effectively interface with all levels of management and staff
How to write Manager, Quality Control Resume
Manager, Quality Control role is responsible for interpersonal, leadership, software, training, laboratory, word, manufacturing, reporting, development, powerpoint.
To write great resume for manager, quality control job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Quality Control Resume
The section contact information is important in your manager, quality control resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Quality Control Resume
The section work experience is an essential part of your manager, quality control resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, quality control responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, quality control position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Quality Control resume experience can include:
- Expertise in troubleshooting complex laboratory issues with strong reasoning skills in support of ongoing laboratory investigations is required
- Strong computer skills including a working knowledge of MS Office (Access, PowerPoint, Word and Excel)
- Demonstrated knowledge and experience with validating QC methods for protein analysis
- Experienced level computer skills including word processors, spreadsheets, databases, quality management software, and statistical analysis applications
- Strong problem solving capabilities and interpersonal skills essential
- Strong interpersonal and written/oral communication skills is needed
Education on a Manager, Quality Control Resume
Make sure to make education a priority on your manager, quality control resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, quality control experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Quality Control Resume
When listing skills on your manager, quality control resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, quality control skills:
- Demonstrated analytical problem solving skills and knowledge of Good Practices
- Excellent written and verbal communication skills with strong ability to present information to management
- Strong and effective people management and interpersonal skills
- Strong priority skillset
- Good computer skills, including the ability to use software for data analysis, word processing and presentation
- Flexibility in problem solving, providing direction and work hours to meet business objectives. Good oral and written communication skills are required
List of Typical Experience For a Manager, Quality Control Resume
1
Experience For Senior Manager, Quality Control Resume
- Advanced technical writing and problem solving skills
- Ensure effective planning and prioritization of all microbial testing to ensure strict adherence to schedules and supply chain requirements
- Attend project team meetings, stay informed of manufacturing and regulatory priorities, and communicate these priorities to Stability Team
- Ensure effective management of all samples received in the lab as per SOP and support effective work allocation to Analyst
- Experience working with Quality Assurance and Manufacturing in a Pharmaceutical setting required
- Proactively planning and prioritizing lab operations and resolving quality and compliance issues
- Experience with establishing specifications and revising specifications as well as familiarity with keeping up to date on compendial method revisions
- Oversees of technical standard operating procedures, including development, validation and approval
- Monitor and support cleaning validation activities (microbial parameters)
2
Experience For Senior Manager Quality Control Resume
- Make sound decisions about team activity scheduling, allocation of resources, and priorities
- Manage the performance of QC method development and cleaning validation studies
- Certification and/or experience applying Process Excellence (Six Sigma and/or Lean) tools and methodologies is desirable
- Actively monitor and support continuous improvement initiatives for the lab. 5. Ensure effective inventory management of Laboratory consumables
- Actively monitor Analytical Method Transfers, Microbial Method validation activities
3
Experience For Senior Manager, Quality Control Dispensing Resume
- Has a strong problem solving ability. Leads investigations and recommends corrective actions
- Experience in a medical, aerospace, or other highly regulated environment in a Quality Inspection or Engineering capacity
- Prepare, review and execute tech transfer, qualification and validation protocols and reports as needed
- Work closely with Quality Assurance and other departments to continuously improve the effectiveness of the Quality Management team
- Experience in Six Sigma and/or other contemporary methodologies for process improvement
- Operates as a self-starter who doesn’t wait to be told what to do
- Supervising and mentoring QC Analysts on a daily basis
- Leading and managing complex projects of diverse scope within QC and cross-functionally
4
Experience For Manager, Quality Control Operations Resume
- Authoring and revision of QC SOPs and test procedures
- Manage the QC Chemistry Staff, including hiring, supervision, coaching, mentoring, discipline, and performing annual review assessments
- Manage coordination of AMAG test samples to external testing laboratory(s) for testing, including sample and shipping information, as necessary
- Responsible for enhancing BLUE’s product introduction dossier process and following up with manufacturing sites in implementation
- Manage planning, preparation, and conduct of supervisors and staff performing a variety of routine and complex Quality Control tasks following cGMP regulations
- Generate product trending for all methods and attributes for each product at each assigned site, including ad hoc trending for deviations and investigations
- Prepare and monitor environment monitoring, water, compressed gas testing schedules
5
Experience For General Manager, Quality Control Resume
- Manages the auditing and final go and no-go quality decision for new contract manufacturing and raw material vendors
- Assist in the preparation of Regulatory filings (INDs, NDAs, Supplements, and Annual Reports) including the writing of CMC sections
- Conduct trend analysis of data including writing Annual Product Review sections
- Coordinate and oversee QC analytical testing for GMP batch release and stability testing
- Assist in developing and managing QC Chemistry budget
6
Experience For Manager / Senior Manager, Quality Control Resume
- Review and approve data / reports during release & stability testing
- Recognized at the Microbiology subject matter expert by exhibiting technical and theoretical understanding of microbiological methods
- Generate Certificate of Analysis (COAs) and Certificate of Testing (COTs) documents in support of forward processing and disposition of AMAG product
- Leads QC group decision-making sessions and shares expertise on testing results
- Manage the Quality Control Team Performance of analytical testing for incoming, in process and final products, and stability samples
- Establishes metrics for monitoring product and manufacturing performance
- Manage the raw material sampling, testing and release program
- Mentors and support staffs in their responsibilities and functions, ensuring they receive appropriate training
7
Experience For Manager, Quality Control Lab Resume
- In-depth understanding of all GMP-regulated quality unit responsibilities and analytical methods following the current federal regulation (CFR) guidelines
- Collaborate with QA and Supply Operations to forecast incoming raw materials that require testing
- Lead training and on-boarding activities for new QC employees
- Knowledge of trouble-shooting and repairing lab instruments
- Knowledge of QC/QA in a lab environment and the tracking of QC standards using excel spreadsheets
- Extensive knowledge of general and specific QC testing principles, as applicable to focus of position (raw materials, testing, microbiology, etc)
- Prepare and monitor calibration / qualification /preventive maintenance schedules, including AMCs
- Participate and actively support laboratory investigations, deviation, change control reporting and laboratory documentation
8
Experience For Laboratory Manager Quality Control Resume
- Develop and provide quality systems training for internal and external resources
- Manage drug substance and drug product (commercial and CTMs) analytical testing at contract laboratories
- Provide analytical support for manufacturing investigations, complaints, and field alerts, as required
- Assist in maintaining the Sunovion LIMS
- Direct the department’s Quality Control (QC) policies and procedures for processing of Valuation products
- Plan, develop, and implement policies and procedures to improve the operating quality and efficiency of the department
- Coordinate with management to manage appropriate staffing levels, conduct interviews and hire needed staff
- Coordinate and oversee all raw material testing (internal and external) in adherence to approved material specifications
9
Experience For Assistant Manager Quality Control Resume
- Serve as QC lead during project team meetings. Participate in client calls and meetings
- Release raw materials from quarantine using SAP
- Develops annual budgets and operating plans to support the programs; maintains the financial acumen to manage all the departments’ needs and budget
- Identify and document quality issues for corrective actions to prevent the occurrence of nonconforming product
- Participate as a representative for the manufacturing site on WW Quality initiatives
10
Experience For Senior. / Manager, Quality Control Bioassay Resume
- Provide guidance on the resolution of compliance issues, testing capacity, and Corrective and Preventative Actions (CAPA) as needed
- Knowledge of cGMPs and regulatory requirements pertaining to biotechnology and pharmaceutical industries required
- Interacts with customers during meetings and visits; provides responses to customer’s questions
- Provides education and training on analytical processes with vendor as needed
- Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product
- Maintain compliance with regulations at all levels as well as strict adherence to standard operating procedures and cGMP’s as necessary
- Mentorship and training of team members on applicable techniques and equipment
- Provide work planning and technical guidance to lab personnel and technical review
List of Typical Skills For a Manager, Quality Control Resume
1
Skills For Senior Manager, Quality Control Resume
- Strong PC skills including proficiency in all Microsoft Office applications
- Demonstrated leadership skills and achievements in health care manufacturing industry with leadership responsibility in a significant laboratory function
- Excellent verbal, written and interpersonal communication skills, including the ability to interact with all levels of personnel
- Good listening skills, interpersonal savvy, and peer relations
- Strong oral and written communication skills; ability to present findings to team members, management and support personnel
- Plan, prioritize, and effectively manage multi-component operations / projects independently. Ability to meet deadlines and product quality deliver
- Analyzing customer’s complaints, finding the root cause, preparing counter measures and effectively implementing the same
2
Skills For Senior Manager Quality Control Resume
- Outstanding interpersonal, communication and writing skills
- Food safety training, sanitation (SSOP & GMP), USDA quality troubleshooting and QA process improving skills required
- Manage multiple priorities daily while being flexible and responsive to frequently shifting priorities
- Prior experience participating in FDA inspections
- Prior experience in Manufacturing and/or Assembly environments
- Risk assessment and decision-making skills
- Consumer and/or mortgage compliance experience and/or compliance monitoring experience
3
Skills For Senior Manager, Quality Control Dispensing Resume
- Previous technical and/or analytical troubleshooting experience in biologics development, and/or quality site experience
- Skilled in the area of analytical method development and validation
- Advanced math and statistics skills as they apply to quality assurance
- Proficient in general and non-routine laboratory skills
- MS Office skills; equipment related software such as Soft Max Pro desired
- Effectively present complex data and strategy to large groups
4
Skills For Manager, Quality Control Operations Resume
- Well developed written and oral communication skills. Motivated to work in a team environment
- Processing/Packaging experience desirable: dry blending, wet blending, high acid and retort processing
- Authoring of validation and transfer protocols and summary reports
- Experience in managing and conducting manufacturing and supplier audits
- Possess a strong working knowledge of legal, regulatory and industry requirements including General Banking / Consumer Financial Services Regulations
5
Skills For General Manager, Quality Control Resume
- Responsible for all matters pertaining to quality control of raw materials, packing material intermediates and finished goods
- Demonstrated working knowledge of food safety and quality assurance frameworks including HACCP and GFSI schemas, preferably SQF disciplines
- Strong partnering and negotiating with multiple internal and external stakeholders
- + 5 years of experience from QC, Aseptic filling operations, API manufacturing or QA
- Experience leading teams through a large Agile program (preferably using SAFE)
- Experience with building and leading teams
- Demonstrable experience in designing and implementing local quality control systems and processes
- Experience working in an automotive metal stamping and/or Body Assembly environment
- Experience managing teams of people in an automotive stamping/BIW assembly production environment
6
Skills For Manager / Senior Manager, Quality Control Resume
- Experience in testing using USP and AOAC methods
- Previous experience with enzyme-linked immunosorbent assays, endotoxin testing, and SDS-PAGE gel testing
- Experience developing and implementing QC Programs
- Experience in Compliance, Quality Control, Secondary Market, Mortgage Lending/Consumer Lending
- Proven track record in developing or leading teams
- Resource scheduling for the QC department, including but not limited to GMP in-process, release, stability, method transfers, and method validations
7
Skills For Manager, Quality Control Lab Resume
- Experience directly managing/supervising employees is required
- Write, revise, and review Standard Operating Procedures (SOPs) and other Good Manufacturing Practices (GMP) documentation
- Operate as a team leader, coordinate staff scheduling and training
- Experience with people supervision working in a technical environment
- Experience with managing contract labs
- Experience providing scientific input, data analysis and written reports for failure investigations
- Practical knowledge and sound understanding of methods development, validation and regulatory submission
- Multi-task with good adaptability to changing business requirements in a dynamic corporate and QC environment
8
Skills For Laboratory Manager Quality Control Resume
- A strong scientific leader with a clear understanding of regulatory expectations related to biopharmaceutical products
- Quality process/system experience in manufacturing with cGMP and ISO
- Experience improving organizational capabilities to achieve product and process quality
- Demonstrated knowledge of the use of a continuous improvement methodology in a lab testing environment, desired but not essential
- Experience with developing estimates, models, and executive summaries
- Experience and thorough knowledge of world class automotive stamping/BIW assembly production systems and processes
- Co-manage quality system for monitoring OOS results, atypical results and invalid tests
- Provide support to the Scientist(s) performing assay development and validation
- Good Documentation Practices of testing and laboratory procedures
9
Skills For Assistant Manager Quality Control Resume
- Communicate with customers promoting the quality agenda and host audits to demonstrate compliance
- Experience in the food industry (Product Development, Process Development, Quality Assurance or Industrial Engineering)
- Experience working in a regulated GMP environment
- Skilled in the area of modern analytical instrumentation including Gas and Liquid Chromatography, ICP, LCMS, HPTLC
- Experience managing complex projects through lifecycle
- Experience with risk management tools, including FMEA and risk cubes
- Relevant working experience in quality inspection and production
10
Skills For Senior. / Manager, Quality Control Bioassay Resume
- Leadership experience working in a global environment
- Assurance of Good Manufacturing Practices behaviors
- Experience required in a regulated pharmaceutical manufacturing, Quality, or QC laboratory environment
- Solid understanding of quality management systems (deviations and events, investigations and CAPAs, change control etc.)
- Lean labs understanding and 2+ years’ experience is a requirement
- Experience generating documents intended for use in a GxP environment or regulatory filings inclusive of DMF, IND and/or CMC
- Supervise quality team associates and systems supporting final product inspection and manage all batch release activities for sub-assemblies and finished goods
- Experience leading cross-functional, multi-site, and/or global teams is required
- Plant experience, ability to travel up to 75%
List of Typical Responsibilities For a Manager, Quality Control Resume
1
Responsibilities For Senior Manager, Quality Control Resume
- Strong managerial and leadership skills necessary to motivate and influence individuals in reporting relationships
- Effective oral, written, and interpersonal English communication skills
- Assesses laboratory technical skills and ensures continued training for personnel development
- Management experience in real estate appraisal, bank or finance lending, AMC or mortgage company experience
- Prior management experience in QC Valuations with knowledge of standard Valuation practices and procedures including
- Significant experience in solid dosage form testing
2
Responsibilities For Senior Manager Quality Control Resume
- Test method validation activities: prepare validation plans, protocols and reports. Oversee execution of protocols
- Seven years of progressively responsible professional experience with five or more year of management experience
- Knowledge and experience in applying statistical concepts to laboratory data is required
- Experience in wet chemistry methods, chromatography methods and particle size testing required
- Excellent working knowledge of USP, EP, ICH and FDA guidelines
- Drive accountability through effective coaching and feedback
- Coordinate and calendar the quality control inspection of incoming goods at the distribution center in Enfield
- Provide QC representation for regulatory filing team meetings (e.g. Prior Approval Submissions, renewals/updates/supplements, specific LOC requests)
- Job related experience in QC specific to release testing review and assessment of deviations/investigations
3
Responsibilities For Senior Manager, Quality Control Dispensing Resume
- It includes strong attention to detail to data integrity, document revisions, meeting timelines, etc
- Valid Federal Aviation Administration Airframe and Power Plant License
- Coordination and performance of QC method qualifications, validations, and transfers
- + 5 years of practical laboratory experience
- + 5 years of experience from a GMP environment
- Pest Control, food safety and food defense experience required
- SQF or BRC certification experience desirable
- Familiarity with process characterization and process validation is desired
4
Responsibilities For Manager, Quality Control Operations Resume
- Previous experience as an Application Development Manager, Test Manager, or Business Analysis Manager
- Experience with Automation Tools and Technology such as UFT, Worksoft, or other Open Source products (Cucumber, Hiptest, Selenium, etc)
- Experience with Microfocus ALM and Jira
- Experience of Quality in a GMP environment
- Knowledge of Qualification and Validation of Analytical methods as well as Tech Transfer of Analytical Methods
- Experience of Quality Control for Cell and Gene Therapy or Biopharmaceutical products
- B.S. in science or technical field from an accredited college/university or relevant industry experience
5
Responsibilities For General Manager, Quality Control Resume
- Experience in Systems, Applications and Products (SAP) software
- Experience in Trackwise Deviation Management software
- Experienced in the area of Food and Dietary Supplement Analysis
- Relevant experience in Clinical Research and Quality Control
- Previous RII authority and experience
- Previous experience with cell cultures and cell based assays
- Strong knowledge of garment inspection workflow and production processes of garment manufacturers
- Strong relationship capabilities to work with global manufacturers
6
Responsibilities For Manager / Senior Manager, Quality Control Resume
- Working knowledge of FSMA and Requirements for the industry
- Leading large-audience conference calls or town halls
- Working knowledge of cGMP, regulatory compliance (US and other international agencies), and Agilent OpenLab ECM
- Working with third parties
- Willing to be hands on in the lab if needed
- Quality resource for processing and Packaging Strategy Development
7
Responsibilities For Manager, Quality Control Lab Resume
- Oversee the review and approval of release results by collaborating with Lab Auditing staff
- Direct supervision of 15-20 chemists, including managerial responsibilities such as resource hiring, allocation, personal development and performance reviews
- Coordinate with the training coordinator to design, develop and implement QC training programs
- Direct and Indirect Management of Retail Lending Quality Control Department an staff
- Indirect oversight of Retail Lending employee adherence with applicable policies and procedures
8
Responsibilities For Laboratory Manager Quality Control Resume
- Document procedures used in job setting on a part by part basis
- Develop and maintain audit functions ensuring quality systems and processes are consistent with internal documentation, standards and customer requirements
- Participate in audits, new product start-up and developing specialized customer requirements where applicable
- Works with the Quality Teams (TPMs, Suppliers) to develop systems and training
- Works with teams in regards to issues relating to regulatory compliance
- Works with TPMs and Suppliers on packaging quality improvements
- Works with all suppliers (raw materials and packaging) to drive quality upstream in the Supply Chain
- Standardize lab billing and profit center operations within the region’s financial framework
9
Responsibilities For Assistant Manager Quality Control Resume
- Manage sample retain, billing and disposal program
- Provide quality control support to multiple areas within both manufacturing facilities
- Aid in the enhancement of the Environmental Monitoring programs
- Independently manage a portfolio of ongoing projects is required
- Knowledge of requirements for managing a stability program is required
- Conduct pre-production meeting with relevant parties before production start
- Coordinates with outside departments for integration of cross functional testing needs and/or improved standards for quality
- Completes regular reviews of trends in test results and use of resources; solicits participation from staff for setting of goals and improvement measures
- Oversees all manufactured product and stability testing needs
10
Responsibilities For Senior. / Manager, Quality Control Bioassay Resume
- Ensures market or country specific testing requirements meet market regulatory needs to ensure product registration and confidence in analytical data
- Ensures clear and timely communications for all activities within the QC department and among all groups relying upon laboratory services
- Communicate a clear understanding of the dōTERRA Quality Management System to internal management
- Initiates and manages quality metrics and trending analysis and presents findings to management appropriately
- Evaluates procedures and processes affecting quality and proposes process improvement initiatives
- Participates in development and review of departmental Standard Operating Procedures (SOPs), guidelines, and intradepartmental procedures
- Provide analytical support for manufacturing investigations as required
- Interface with current and potential clients as well as interface with investigators during internal and external inspections
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