Marketing Agent Resume Sample
Frederik Emmerich
90905 Kameron Heights,
Philadelphia,
PA
+1 (555) 374 2515
Work Experience
In-house Marketing Agent Lead Seattle
12/2017
-
PRESENT
Los Angeles, CA
- Learn/operate a PC system
- Opportunities for rapid career advancement
- Verify and follow the qualifications and guidelines for touring Wyndham owners, RCI owners, Guests of owners and renters
- Provides location and customer related guest service to hotel guests and visitors, including directing guests to responsible hotel services for specific hotel information
- Maintains location-operating standards
- Reviews production reports and notifies manager in writing of any challenges within the month the tour shows or package is sold
- Arrives and leaves location at scheduled times
- Contacts Reservations upon arrival at each shift
- Gives only one welcome gift per family
Marketing Agent
01/2013
-
06/2017
Chicago, IL
- Ensures the transportation logs and referral sheets are copied, put in logbook and faxed for appropriate compensation for these guests that are truly referred
- Ensures that guests purchase only one mini-vacation every three years
- Ensures time sheets and fix-it forms are turned in accurately a weekly basis according to the payroll cut off dates deadline
- Assists management with training of new hires on location as needed
- Meets every guest with a smile
- Concludes conversation with a very sincere smile and thanks the guest(s) for their time
- Provide product and tool support to improve clients’ experience
- Greet owners who are checking-in to stay on property
- Verify and follow qualifications and guidelines for touring owners
New Owner Marketing Agent
06/2007
-
08/2012
Philadelphia, PA
- Schedule owners to attend resort tour presentations and owner updates
- Call guests staying on property to invite them to sales presentation
- Assemble welcome packages and gifts for guests
- Complete trainings to sharpen skills and learn new programs
- Maintain department standards of production based on corporate expectations for penetration level
- Assist the Manager in the development of internal support and back-office practices for owner based event programs, site specific In-house/Concierge program
- Assist the manager in the data entry and reporting functions as related to the CRS, Focus, Mainframe, and Webconnect systems
- Work with team members in a group and one on one basis to assist them in their development in the booking of tours, positioning guests with the right mind set and maintaining a positive mental outlook
- Clean up of tour variances in CRS
Education
Lindenwood University - Belleville Campus
2002 - 2006
School's Degree in Marketing
Professional Skills
- Excellent organizational skills and ability to priorities tasks and to manage workload using own initiative
- Professional customer service skills; solutions mind-set, helping nature, passion for the customer and customer experience
- Excellent computer skills – full knowledge of Microsoft Office + Adobe Photoshop and InDesign
- As a preference, 2 years of previous experience as Marketing Agent or Graphic Designer; hotel experience is a benefit
- Effective interpersonal skills, resourcefulness and creativity
- A proven record of meeting and exceeding targets
- Supporting both Sales and Marketing departments in conducting site inspections when needed
How to write Marketing Agent Resume
Marketing Agent role is responsible for indesign, adobe, events, travel, digital, design, payroll, compensation, marketing, training.
To write great resume for marketing agent job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Marketing Agent Resume
The section contact information is important in your marketing agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Marketing Agent Resume
The section work experience is an essential part of your marketing agent resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous marketing agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular marketing agent position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Marketing Agent resume experience can include:
- Demonstrated rapport building skills
- Excellent verbal communication and active listening skills
- Previous marketing, sales, or customer service experience required
- Previous marketing/sales/customer service experience required
- Wyndham marketing experience
- Highly motivates with positive attitude and good work ethic
Education on a Marketing Agent Resume
Make sure to make education a priority on your marketing agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your marketing agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Marketing Agent Resume
When listing skills on your marketing agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical marketing agent skills:
- Exciting trips, awards and unbelievable incentives!
- Exciting recognition and rewards programs and trips for Champion Sales Performers!
- Motivated, flexible, proactive, capable of moving fast, working on initiative and delivering results in a vibrant environment
- Ensure that all deadlines are met, delivering a pre-agreed timing plan
- EXCEPTIONAL ongoing training throughout your CAREER!
- Quick thinking and problem solving
List of Typical Skills For a Marketing Agent Resume
1
Skills For In-house Marketing Agent Resume
- Strong computer skills and detailed knowledge of various computer programs, including a strong proficiency of Adobe Photoshop, InDesign and Power Point
- Managing and facilitating the implementation of the Marketing strategy for the property and outlets’ initiatives
- Assisting and coordinating photography and video production for the hotel when required on an ad-hoc basis
- Assisting with the day-to-day Marketing and administration responsibilities and procedures in an efficient, punctual and professional manner
- Creating visual contents (photography/video/jpg/gif/banners) to support contents for social media channels and digital communication
- Sales aptitude; exhibiting ability to empathize with customer and meet targets
- Resolve customer issues in a timely manner, pro-actively communicate with them on progress and pro-actively identify areas where they can improve how they use our solutions
- Work under pressure and to adjust to flexible working hours
- Positive attitude and team-working spirit
2
Skills For New Owner Marketing Agent Resume
- Proud winner of FORTUNE Magazine’s MOST ADMIRED COMPANY in Hospitality and Orlando Sentinel's Top 100 Companies for Working Families
- Full Medical, Dental and Insurance 1st of the month following hire
- Relevant knowledge of Microsoft and Adobe package
- Display passion for our guests and enthusiasm for the job
- The best compensation plan in the industry with UNLIMITED income potential!!
3
Skills For Member Marketing Agent Resume
- Fantastic benefit packages within the first 31 days of employment! (Medical/Dental/Vision, etc.)
- 401K plan with 100% match up to 6%! (fully vested after 1 year)
- Tuition Reimbursement, attraction discounts, travel discounts and SO MUCH MORE!
- Wyndham Destinations provides our CMA / OPC with unprecedented marketing training both in the classroom and on location. We are fully committed to your success!
- 2018, 2017, 2016… Awards for World’s Most Ethical Companies
- 401K after 1 year with a 6% company match!
- Work/Life balance with employee Resort, Hotel, Cruise and attraction discounts
- Updating and maintaining all web and social media channels, both internal and external customer related sites for the JW Marriott Venice Resort & Spa, maintaining positive online presence
4
Skills For Digital Marketing Agent Resume
- Updating and maintaining all internal communication channels for guests and digital platforms (electronic screens, flyers, etc.), to deliver revenue to internal outlets
- Keeping updated all flyers, promotional material and the Activity Guide printed monthly to ensure all in-house initiatives are properly promoted to all in-house guests
- Adapting branded design templates to the local business including digital platforms, as well as the creation of new concepts, events management and support for Sales and other presentations
- Identify through brainstorming sessions with the Marketing Manager and key Head of Departments opportunities to execute Marketing projects in line with the Resort’s revenue objectives
- Working closely with the Marketing & Communication Manager to subscribe the Resort in the various Marriott Communication Channels’ opportunities (METT campaigns, eNews, etc.)
- Preparing compset reports and share internally periodic analysis, evaluating the market trends
5
Skills For In-house Marketing Agent Lead Seattle Resume
- Working for one of the “Most Admired Companies” by Fortune
- Exciting trips, awards and unbelievable incentives
- Exceptional training program and ongoing training throughout your career
- Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale
- Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity to upgrade with Wyndham Destinations
6
Skills For In-house Marketing Agent Lead Leavenworth Resume
- Full schedule flexibility including nights, weekends and holidays
- Full availability required including weekends and holidays
- Preparation and printing of the daily Master and Daily Chase reports from Focusand CRS system
- Healthcare Benefits available within 31 days of hire
- Tuition & Certification Reimbursement
- Days of the week vary
- Real estate license/Timeshare license required
7
Skills For In-house Senior Marketing Agent Resume
- A love for customer service
- Wyndham Vacation Ownership is an Equal Opportunity Employer. EOE
- Overcome objections and perform within a short, luxury sales cycle
- The best compensation plan in the industry with Unlimited Income Potential!
- Fantastic full benefits in 30 days or less - medical, dental, vision and much more
8
Skills For Rock Star Marketing Agent Resume
- The best compensation plan in the industry
- Self-motivated by commission
- Rapid Career Advancement
- We are "memory makers."
- Part Local Expert and Tour Guide
- Comprehensive Medical, Vision, and Dental Coverage within 30 days
- Present and secure payment for two or three night getaway vacation packages
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