Merchandise Manager Resume Sample

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Ona Marquardt
7594 Myriam Harbors,  Boston,  MA
+1 (555) 366 6643

Work Experience


Merchandise Manager
03/2016 - PRESENT
Phoenix, AZ
  • Driver’s License required for most positions outside of NYC
  • Reports to Store Manager
  • Some interaction with vendors and Corporate visitors
  • To report to all superiors
  • To be accountable for performance and salary reviews of all reports
  • Identify product-driven business opportunities and risks in-season. Provide timely direction to business partners, reacting quickly to customer and business trends
  • Make recommendations on life cycle of products in categories of responsibility
  • Home Page- Inform linking strategy for components below the Main Ad
  • Category Page- Inform best practice for layout below the Main Ad and outside of Event components
Divisional Merchandise Manager
10/2011 - 02/2016
Boston, MA
  • Browse Level- Facet optimization, Buying Guides, Competitive research, establish
  • Develops and ensures execution of the category’s product strategy to drive the Outlet Brand to achieve sales and profit plan. Recruits, hires, coaches and develops category associates to achieve financial objectives and prepares them for broader responsibilities
  • Extensive interaction with the Outlet President, Chief Merchandise Officer, Outlet Marketing VP, Planning VP, Category DMMs, Product Development, Buying teams, Distribution teams, Store teams
  • Frequent interaction with merchandise vendors
  • Serves on the Bealls Outlet Executive Committee
  • Oversees processing of inbound merchandise within established company time frame, ensuring that new receipts are on the selling floor prior to store opening
  • Establishes area objectives and coaches Area Supervisors to reach their team’s productivity goals
  • Experience at a high sku count, heavy seasonality, high revenue e-commerce business
  • Demonstrated results through cross-group collaboration across large, complex enterprises required
Senior Merchandise Manager
07/2007 - 06/2011
Boston, MA
  • Expert-level command of emerging trends in beauty and best practices in e-commerce
  • Proven ability to manage multiple projects at one time to make aggressive deadlines
  • Demonstrated success forming early stage unique business concepts then translating and launching best-in-class, inspiring online experiences
  • Ability and willingness to execute at all levels, strategic and tactical, to deliver results
  • Comfort in an evolving landscape. Composure in fast-pace, highly accountable roles and situations
  • Demonstrated analytical skills; comfortable with a P&L, business trend analysis and forecasting
  • Leads the Divisional Cross Functional Team to be; innovative, fast moving and team oriented
  • Collaborates with Production to ensure that sourcing strategies are cost-effective

Education


Strayer University - Owings Mills Campus
2003 - 2007
Bachelor's Degree in Business

Professional Skills


  • Thoroughly understand the target customer by tracking and experiencing customer attitude and lifestyle. Supervise product selection process to ensure that the merchandise consistently appeals to the customer’s taste
  • Strong specialty brand and direct merchandising experience coupled with successful track record of growing businesses; strong product and brand building skills
  • Excellent negotiations, analytical, and organizational skills as well as good verbal and written communication skills
  • Strong visual design skills, ideally with experience with the Adobe Creative Suite, including Illustrator and Photoshop
  • Demonstrate strong listening and communication skills; able to present business strategies
  • Strong problem solving skills and ability to translate basic analytical data/website metrics into strategy
  • Prior buying experience from a specialty retailer; 6+ years’ experience in a leadership role

How to write Merchandise Manager Resume

Merchandise Manager role is responsible for business, negotiation, leadership, analytical, excel, organizational, training, microsoft, presentation, database.
To write great resume for merchandise manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Merchandise Manager Resume

The section contact information is important in your merchandise manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Merchandise Manager Resume

The section work experience is an essential part of your merchandise manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous merchandise manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular merchandise manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Merchandise Manager resume experience can include:

  • Planning/Organizing – Good multi-task organization skills. Prioritizes and plans work activities; Uses time efficiently
  • Highly motivated team player with strong leadership skills; able to manage diverse groups while independently driving a business
  • Use key metrics of customer satisfaction, conversion & revenue and your strategic problem-solving skills to guide business priorities
  • Already holding a Management position with qualified leading skills
  • Build strong partnerships with Planning and Allocation, Marketing, Store Operations and Supply Chain to consistently execute a strong merchandise assortment
  • Certificate from college or accredited facility; or one to three years related experience and/or training; or equivalent combination and experience

Education on a Merchandise Manager Resume

Make sure to make education a priority on your merchandise manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your merchandise manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Merchandise Manager Resume

When listing skills on your merchandise manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical merchandise manager skills:

  • Strong statistical and analytical skills and exceptional Excel experience to include vlook-up and pivot table experience
  • Strong analytical, planning, forecasting, and budgeting/financial skills
  • Strong communication, presentation, negotiating, and influencing skills
  • Experience including 5-7 years of retail buying experience within the beauty space and 2-4 years of management experience
  • Uses Leadership skills to develop strong relationships, drive strategies and remove barriers to driving business growth,
  • Related experience in retail purchasing experience, or, 2-5 years related experience in product development with a manufacturer

List of Typical Experience For a Merchandise Manager Resume

1

Experience For Divisional Merchandise Manager Resume

  • Solid business management and product management skills and demonstrated financial acumen
  • Strong understanding of merchandise buying and basic math/financial skills
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals. Strong communication skills
  • Prior experience at the VP level with full P&L responsibility, proven ability to deliver measurable financial results
  • Strong negotiation skills to present vision, ideas, and directives to influence others to action in service of our customer
  • Excellent reputation in the marketplace for vendor relationship management skills
2

Experience For Associate Merchandise Manager Resume

  • Building and developing high performing teams, identifying and selecting the most effective associates based on their skill set
  • The ability to operate in a high-stress environment, managing competing priorities
  • Category champion within the company for Women’s, necessitating confidence building communication and business skills
  • Interface professionally and positively, and work effectively in group settings
  • Progressive management experience, with a strong people development background
  • Serving as a leader of the general department team, and as such an excellent role model, coach, performance evaluator and trainer
  • Experience managing a team and assuming accountability for delivering team goals, milestones, and pizzas
  • Work well independently as well as develop strong working relationships with the other merchandising department members
3

Experience For Senior Merchandise Manager Resume

  • Experience of developing and delivering successful change projects
  • Partners with Production to ensure that sourcing strategies are cost-effective and in compliance with the company’s legal standards
  • Empower teams to deliver a great shopping experience
  • Strong understanding for luxury product
  • Experience in identifying the right products to meet brief requirements
  • Five or more years of merchandising and product development experience
  • Experience as a Merchandising Manager in multiple product lines is essential
4

Experience For General Merchandise Manager Resume

  • Reach out to cross-functional peers & cooperates with seniors to establish overall collaborative working relationships that drive strategy
  • Plan, organise, schedule and project manage in an efficient, productive manor focusing on key priorities and ability to achieve deadlines
  • Effective at building relationships with creative team members
  • Effectivel at influencing senior leaders across the company
  • Develop a strong merchandise standard in terms of sales, product knowledge and inventory management through consistent execution of merchandising strategy
  • Experience in managing private label product development of Men’s Bottoms
  • Proven leadership, team development, and consensus-building abilities
  • Retail buying experience
5

Experience For Division Merchandise Manager Resume

  • Extensive experience in product development and international sourcing and travel
  • Experience in Merchandising
  • Far East and near shore sourcing experience
  • Keen aesthetic and strong knowledge of the marketplace while remaining Brand right, customer focused and profitable
  • Experience in a Merchandising/DMM capacity
  • Manages and coaches their team to prioritize their work, be customer-focused, and team-oriented
6

Experience For Senior Divisional Merchandise Manager Resume

  • Understand event business strategy, vision, objective and priorities. Define requirement for success –Establish Best in Class Execution based KPI / ROI
  • Experience managing a ten-person team and assuming accountability for delivering team goals, milestones, and pizzas
  • Establish assortment plan, including optimum product mix, and on-site experience to drive funnel efficiencies
  • Proven track record as a Manager and Leader of People within a Merchandising environment
  • Test and measure effectiveness of new merchandising trends in BMC’s retail locations/ showrooms
  • Communicate both verbally and written in an effective manner
7

Experience For Retail Merchandise Manager Resume

  • Simultaneously manage and prioritize multiple projects
  • Collaborates with Production to ensure that sourcing strategies are cost-effective and in compliance with the company’s legal standards
  • Has strong relationships with suppliers within their categories and continually grows the vendor network
  • Validate global channel specific Women’s & Body product and customer insights
  • Demonstrated ability to quickly appraise complex situations, identify key issues and make tough, timely decisions
8

Experience For Assistant Merchandise Manager Resume

  • Create processes and tools to establish the most effective partnerships with cross functional teams, specifically Global Merchandising
  • Proven Ability to leverage your P+L for shaping the financial position of your division for growth in market share, revenue, and same store margin
  • Work with Buyers in the review and approval process for the advertising selection process and measure the effectiveness of those advertisements
  • Experience in domestic and international buying is required
  • Optimizes existing site features and functionality and influence over the creation and prioritization of new functionality
  • Influences and leads cross-functional teams to enhance customer site experience in order to drive profitable sales
  • Create forward looking plans/priorities/direction for assigned areas and division
  • Examples of proven success managing a business and cross-functional team
  • Manage the daily, weekly, monthly reorganization of priorities in order to maintain control of the business and maximize profits
9

Experience For DC Merchandise Manager Resume

  • Ensure product quality as required by SHC corporate office and maintain good vendor relationships with SHC Sourcing Directors and Buyers
  • Supervise and train departmental associates to ensure the on-time shipment of excellent quality merchandise can be achieved
  • Develop and drive seasonal business strategies that optimize markdown stock received from directly operated stores and ecommerce
  • Partner with Retail Operations to understand the store regional and geographical needs to achieve a strong localized merchandise approach
  • Determine retail prices of a products based on cost of goods and profit goals
  • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and operate a cash register
  • Previous management / leadership experience
  • Knowledge of/experience within the women’s swimwear market
10

Experience For Online Merchandise Manager Resume

  • Highly organized & proactive with strong ownership sensibility and a passion for our brands
  • Flexibility to fast-paced environments, unpredictable deadlines, schedules and the ability to prioritize projects accordingly
  • Knowledge of web-based technologies, web architecture and user experience strategies
  • Proven ability to lead a proactive retail organization and ensure accountability for results that maximize contribution to business objectives
  • A strong communicator and influencer with all internal stakeholders from Exec onwards and able to represent Halfords with external suppliers
  • An expert organizer with excellent attention to detail
  • Drive career and skill development to ensure employee engagement, future talent development and retention

List of Typical Skills For a Merchandise Manager Resume

1

Skills For Divisional Merchandise Manager Resume

  • Strong Leadership skills with a track record of leading high performance and highly engaged teams
  • Highly numerate and data insight driven individual with strong analytical skills and data handling ability. High Excel capability
  • Strong leadership skills to establish clear direction in a challenging environment
  • Proven interpersonal and negotiation skills
  • Effectively communicate with NPD to align consumer needs, expectations and desires with New Product Schedule through valid business metrics
  • Strong merchandising, product, and analytical skills
2

Skills For Associate Merchandise Manager Resume

  • Excellent communication skills, both verbal and written, with the ability to influence, both up and down
  • Excellent computer skills, with an emphasis on Microsoft Excel
  • Strong communication and organizational skills are paramount
  • Understanding of challenges of smaller volume and speed to market business needs and build process to effectively manage business
  • Proven and tested experience in merchandising, buying or integrated retail related role
  • Lead alignment of business priorities through development of rolling a backlog for Vendor Enhancements. Ability to prioritize business backlog using MVP
  • Product Manager or equivalent experience with proven creative product development and merchandising accomplishments
  • Demonstrate strong consumer / marketplace understanding
3

Skills For Senior Merchandise Manager Resume

  • Experience in merchandising, preferably within the sports or fashion industry (retail or ecommerce experience highly desirable)
  • Effectively manage and plan resources to achieve goals and support unplanned work
  • Be proficient and demonstrate a strong understanding in the imports process. A large proportion of our product is directly imported from the Far East/India
  • Effectively communicate product line strategy vision and revisions as needed, to all cross functional teams
  • Prior experience with Retail Point-of-Sale
  • The leadership skills to lead a team and engage/influence multiple stakeholders at all levels of the organisation
4

Skills For General Merchandise Manager Resume

  • Ensure the physical flow of products is effectively planned with Distribution
  • Effectively coach, train and lead a team of 4 or more direct reports
  • Excellent at setting priorities, fostering cohesion and inspiring cross functional teams
  • Effectively manage and support the career development process of direct reports to ensure job satisfaction and future talent development
  • Communicate effectively to coordinate all functions of the design team, planner, merchandise analyst, and assistant
5

Skills For Division Merchandise Manager Resume

  • Change – Communicates changes effectively
  • Organization/Time Management - Plans and structures work; priorities are based on impact to sales, profit or customer experience
  • Functioning as a strong partner with Marketing to ensure that Merchandising and Marketing are aligned on all promotional efforts and calendars
  • Building and maintaining strong vendor relationships that consistently give the Company a competitive edge
  • Understanding of priority for Responsibly sourcing a product and address and manage challenges
  • Providing excellent knowledge of all products merchandised in the store
  • Serving as the leader of his/her store team, and as such an excellent role model, coach, performance evaluator and trainer
6

Skills For Senior Divisional Merchandise Manager Resume

  • Serving as a leader of his/her store team, and as such an excellent role model, coach, performance evaluator and trainer
  • Utilize merchandising levers to improve performance, including product selection, pricing, availability, promotions and shopping experience
  • Expertise in driving merchandising strategy, creating vision and building strong relationships
  • Experience in assortment planning, merchandising and/or product planning for a national retailer, Required
  • Demonstrated success building, managing and growing a team
  • Purchasing, marketing and merchandising experience within foodservice distribution
  • A proven track record of coaching, mentoring and managing Buyer talent
  • Strong understanding of merchandising financial principles
  • Adept at prioritizing and juggling multiple projects at once to meet tight deadlines
7

Skills For Retail Merchandise Manager Resume

  • Strong retail math acumen, including elements of markup, margin planning, open to buy, inventory productivity measures
  • Upervisory experience in retailing environment in visual or merchandising capacity
  • Experience in successfully leading a cross functional team. Ability to coach, mentor and develop across multiple levels of Merchandising
  • Demonstrate smart risk taking and strategic thinking in product and investment strategies
  • Previous experience leading and collaborating with a cross functional team
  • Previous experience communicating, verbally and in writing, with employees at all levels of an organization
  • Inspire creativity by leveraging experience and out-of-the-box thinking to achieve brand and financial objectives for the assigned divisions of merchandise
  • Experience in retail merchandise planning, merchandising or allocation
8

Skills For Assistant Merchandise Manager Resume

  • Manage multiple projects simultaneously, prioritizing in accordance with the challenges of a rapidly changing retail environment
  • Consolidate and adjust work schedule for buying teams / Sourcing Directors to make their trips reasonable and/or economical
  • Demonstrate expertise in all phases of product development, including fabric, fit, wash, and embellishment, as well as cost negotiation and strategic sourcing
  • Experience in managing profit and loss (P&L) and financial forecasting
  • Experience in retail merchandise planning, merchandising or allocation
  • Work under pressure, handle changing priorities
  • Strong storytelling that gathers the troops and gets people excited about your initiatives
  • Proven track record of success and growth in merchandising
9

Skills For DC Merchandise Manager Resume

  • Excellent ability to develop and promote talent through coaching and feedback
  • Responsible for delaying items that are not validated
  • Ten years professional experience in merchandise sourcing, development or production
  • Strong analytical and problem solving capabilities; can see a problem from multiple angles and provide viable, innovative options for resolution
  • Experience managing a team
  • Creative and strategic thinker with a strong understanding of lifestyle brands & pop culture
10

Skills For Online Merchandise Manager Resume

  • Proven mastery of women’s fashion and an understanding of the technical aspects of apparel construction
  • Strong business management including analytical aptitude, and retail acumen
  • Strong eye for product, understanding of target customer, and clear point of view around product assortment and business opportunities
  • Product development/merchandising experience; preferably in Retail & Men’s fashion
  • Thrive in a multi-tasked, fast-paced environment where product innovation is needed with frequently changing priorities

List of Typical Responsibilities For a Merchandise Manager Resume

1

Responsibilities For Divisional Merchandise Manager Resume

  • Experience in Excel – pivot tables, vlookups, and other basic skills
  • Experience in managing a merchandising team and track record in building an incremental business
  • Demonstrated creative ability to act as a brand steward, applying brand filters to new product development while maximizing business opportunity
  • Previous experience working in a retail organization as a buyer/merchant or equivalent position
  • Strong Outdoor trend market awareness
  • Drive for best in class experience for the division
  • Three years progressive hospitality experience is desired
2

Responsibilities For Associate Merchandise Manager Resume

  • Demonstrated profit and loss management ability and client relations success is essential
  • Strong computer knowledge: Illustrator, Photoshop, Essentus, Excel, Word, PowerPoint and Google Apps for Business
  • Management of team – skill and career guidance, develop presentations and communication, strategic thinking
  • Online merchandising experience
  • Develop Integration Strategy and Plan for Team Sport including timeline and consumer experience from ‘team to loyal GCA’ level
  • Strong knowledge of retail math · Knowledge of ecommerce and/or web based retailing systems and reports
  • Experience of working with suppliers with products on short and long lead times, some with very high seasonality, short lifecycle or high cube characteristics
  • Establish and maintain effective relationships with all levels of direct staff and with peers and management
3

Responsibilities For Senior Merchandise Manager Resume

  • Acute sense of brand and customer intimacy with proven talent to envision and interpret fashion trends
  • Build and maintain strong vendor partnerships
  • Retail experience, preferably in the luxury sector
  • Supervising department managers and aiding them with recruiting, training, employee performance initiatives, sales and marketing program execution
  • Working in close collaboration with Marketing and the Head of Buying to create a challenging but realistic stock plan in line with the company’s goals
  • Coaching, acknowledging member and team accomplishments, and reviewing customer service and sales tracking reports
  • Executing, communicating and supporting all merchandising programs
4

Responsibilities For General Merchandise Manager Resume

  • Providing creative leadership and strategic direction to the merchandising teams in order to deliver results, increasing demand and improving profitability
  • Executing, communicating and supporting all company merchandising programs
  • Identifying emerging trends that are applicable for our customers and ensuring the brands have the right product interpretations of those trends
  • Providing direction in sales planning, pricing and merchandise assortment to drive sales and margins
  • Partnering closely with digital marketing to drive sales and new merchandising initiatives on line
  • Supervising and aiding department managers in their efforts to merchandise their perimeter department according to store and company guidelines
5

Responsibilities For Division Merchandise Manager Resume

  • Understanding of retail math including intricacies of open to buy, inventory turnover and gross margin
  • Overseeing the selection and training of new members
  • Helping to ensure the proper merchandising of all departments
  • Assisting in the selection and training of new members
  • Reporting and long Strategy planning
  • Working knowledge of windows based programs (Microsoft Office)
  • Willing to accommodate off hours/overseas meetings
  • Leading a large team to achieve sales/profit targets and optimise results
6

Responsibilities For Senior Divisional Merchandise Manager Resume

  • Ensuring product signage and shelf tags meet all Bashas’ and governmental weights and measures policies and requirements
  • Developing and managing expense budgets for the brand portfolio
  • Ensuring clearance process of merchandise especially in mega sales to maximize profit
  • Enhancing efficiencies through consistent innovation of Cotton On Supply Chain processes
  • Controlling store labor, inventory, product out of stocks and shrink
7

Responsibilities For Retail Merchandise Manager Resume

  • Ensuring all safety equipment is maintained and all store members act in accordance with company safety guidelines
  • Monitoring stock, sales and markdowns to ensure that plans are met and the appropriate inventory levels are maintained
  • Managing the operations of the retail store in the absence of the store director and/or customer service manager
  • Analyzing performance against plans for both merchandise and Merchandisers
  • Monitor and evaluate all Volume Rebate Plans assuring that we are negotiating and achieving our goals and collecting all funds due the Company
  • Communicate merchandising strategies with cross functional teams including Planning, Inventory Analysts, Customer Service, Product Creation and Marketing
  • Maintain merchandising plan by classification, style, sku level, including target pricing and fabric target price points
  • Thrives on implementing or improving processes, and flexible within an ambiguous, ever-changing work environment
  • Build collaborative relationships with cross-functional team members including buying, product development, logistics, and accounting
8

Responsibilities For Assistant Merchandise Manager Resume

  • Ownership for translating, rewording and approving assembly instructions
  • Champion a Team environment that cross functionally comes to a collaborative result: Planning/Inventory Plannng, Design, Sourcing/Production and Merchandising
  • PC proficient with working knowledge of Excel including writing formulas and pivot tables
  • Responsible for costing and aligning product design, product development and commercializing product to maintain the best margin
  • Partner with Planning, Pricing and Expert Teams to develop & lead pricing strategies
  • Define, develop, and execute product business plans in keeping with merchandising strategies (Core Line & Seasonal Offerings)
  • Initiate packaging development for all PB products through compiling materials from key stakeholders
  • Ensure employees are selected, placed, developed, scheduled, and motivated to carry out departmental objectives ensuring merchandising strategies are in place
9

Responsibilities For DC Merchandise Manager Resume

  • Possess knowledge of merchandising, marketing and sales principles
  • Collaborate with marketing department, developing strategies to increase sales at stores and dot.com business
  • Facilitate the onboarding and training of new vendors with all Sears Holdings requirements
  • Display a clear understanding of the long-term and short-term merchandising strategies, market focus, vendor structure, and product assortment
  • Assists in all phases of planning, budget analysis, and reporting related to the operation
  • Prepares weekly, monthly, quarterly, and annual reporting on key performance metrics for the Business Unit (BU), including but not limited to
  • Work with Sourcing on garment pricing
  • Responsible for achieving gross margin targets and re-developing products as necessary to meet goals
10

Responsibilities For Online Merchandise Manager Resume

  • Follow and execute to the merchandising calendar. Scheduling design and management reviews to stay on target
  • Foster innovation by bringing ideas to market quickly while balancing growth potential against financial risk
  • Work towards providing support for product innovation and new resources meeting design and PD team requirements
  • Create quarterly store visit calendar taking into account all other major activities (ex. buying campaigns, Seasonal Product Trainings, SMMs etc.)
  • Define monthly goals & topics to be addressed during weekly City Alliance Meeting
  • Ensure assortment is supported with appropriate POS, merchandising systems, promotional support, training and delivery
  • Establish pricing and promotional guidelines that are consistent with the respective market’s business model

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