Mgr, Inside Sales Resume Sample
Andy Orn
67128 Jace Land,
Phoenix,
AZ
+1 (555) 708 3438
Work Experience
Senior Mgr Inside Sales of Renewals
02/2018
-
PRESENT
New York, NY
- Provide direction and supervision to Inside Sales Representatives who focus on the following sales activities
- B2B inside sales experience
- B2B inside sales management experience
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
- Coach – Quickly uncover seller strengths and gaps and appropriately coach to those respective areas. Coaches consistently to the Medium Customer sales process and value proposition. Ability to analyze territory and assist IS’s with successful plan to prioritize, penetrate and grow within respective territory
- Messaging – Understands key messages that need to be delivered to the team and ability to communicate those messages in a clear, concise and consistent manner. Ability to articulate Grainger’s strategic vision and how the Medium Customer team contributes to the long term success of Grainger
- Monitor daily and weekly Key Performance Indicators for their individual contributors and their team as a whole with a primary emphasis on daily activities via phone calls and emails, daily First Meetings Scheduled, and weekly First Meetings Complete and RFP’s submitted
Account Mgr, Inside Sales
05/2013
-
12/2017
New York, NY
- Assist with their team’s sales presentations to existing/prospective customers to determine solution needs
- Carries out managerial/supervisory responsibilities in accordance with the organization’s policies, procedures, and state, federal and local laws
- Conducts regular meetings/reviews to ensure individual sales representatives’ performance is on target with set goals and standards
- Direct supervisor for all Energy Consultants and potential team members, such as Solar Advisors
- Ensures ECs are following New Homes Sales Process and adhering to quality standards on calls
- Responsible for driving team metrics: lead-to-appointment rate, appointment-to-close rate, kW bookings, lease/cash booking targets
- Meet and exceed monthly quotas and service level agreements while working in a fast-paced environment
- Monitor SunPower proposal tools to ensure working properly for the team/suggest updates needed
- Process lease/NTS cancellations for the EC team
Mgr, Inside Sales Operations
08/2008
-
04/2013
Philadelphia, PA
- Conducts on-line sales consultations 1-2x per month to stay current w/sales needs and continue to improve and update the process
- Maintains high end-customer satisfaction by listening to EC calls, providing feedback and coaching
- Develops into a subject matter expert on the solar industry, utilities, SunPower product, and end-to-end sales process (lead entry to installation)
- Work with NH leadership and across functions to streamline sales-ops process within the NH channel
- Develop a comprehensive plan to drive revenue by selling security solutions and services to small enterprises and up to $500m size organizations
- Build and drive a team of high impact inside sales team to grow the footprint
- Understand and effectively communicate Neustar’s value proposition, technology, processes, and partnerships as they relate to the growth of prospective client accounts
Education
University of Phoenix - Hawaii Campus
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong sfdc skills for metric management, reporting and optimization
- Previous SunPower New Homes experience, preferably EC experience
- Exceptional communication skills, in particular verbal and written
- Strong forecasting and coaching experience
- Revisits priorities based on evolving business inputs, trends and changes
- Inside sales experience
- Inside sales management experience
How to write Mgr, Inside Sales Resume
Mgr, Inside Sales role is responsible for reporting, software, travel, research, security, integration, messaging, organization, optimization, articulate.
To write great resume for mgr, inside sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgr, Inside Sales Resume
The section contact information is important in your mgr, inside sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgr, Inside Sales Resume
The section work experience is an essential part of your mgr, inside sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr, inside sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr, inside sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgr, Inside Sales resume experience can include:
- Demonstrated ability to be a self-starter, managing responsibilities independently or executing effectively in a team environment
- Strong team work across the organization; team player
- Identify and prioritize prospects by target verticals
- Execute forecasting and budgeting responsibilities towards the achievement of sales objectives and growing market share
- Programmatically sell the value proposition of wholesale with targeted customers, using various marketing approaches to educate and influence the distributor
- Train and reinforce the Neustar sales methodology on a regular basis with tips and tricks and hands on selling
Education on a Mgr, Inside Sales Resume
Make sure to make education a priority on your mgr, inside sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr, inside sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgr, Inside Sales Resume
When listing skills on your mgr, inside sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgr, inside sales skills:
- Create and execute an effective sales strategy for capturing new customers and cross selling existing ones
- Experience building and growing a high volume inside sales team
- Experience developing go to market plans and supporting business cases
- Execute complementary activities to enhance sales effectiveness, including marketing materials, sales blitzes and new distributors
- Direct sales management and coaching experience in the Security and Network IT space
- Experience working with and through channel partners as a growth strategy
List of Typical Experience For a Mgr, Inside Sales Resume
1
Experience For Account Mgr, Inside Sales Resume
- Routinely review and analyze sales reports and other documentation in order to identify both positive and negative trends, making adjustments to the annual calling plan as indicated
- Interact with all areas within ORS Nasco to ensure accurate and timely integration of new customers within internal systems along with seamless customer service as needed
- Understand and demonstrate United Stationers' Core Values
- Be flexible with multiple, concurrent priorities
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Access, Outlook and Internet Explorer
- Influence and adjust the message to the audience as appropriate
- Professionalism with consistent ability to balance a sense of urgency and decisiveness with customer service and attention to detail
2
Experience For Mgr, Inside Sales Operations Resume
- Refined knowledge of master distributor business model
- Travel on a regular basis to visit customers
- Works with conviction
- Stands and delivers
List of Typical Skills For a Mgr, Inside Sales Resume
1
Skills For Account Mgr, Inside Sales Resume
- Maintain strong vendor relationships with key partners
- Understanding of utilities/ back end processes, such as interconnection, installation
- Provide coaching and counseling to direct reports while ensuring compliance with company policies & procedures
- Monitor competitor activity in the marketplace by conducting benchmarking activities
- Provide leadership in the development of strategic and tactical plans, contributing to the achievement of Insight's business objective
- Work with Sales and Marketing team on opportunities to drive new business and support key business strategies
2
Skills For Mgr, Inside Sales Operations Resume
- Build sales stack productiy tools to assist the selling time
- Proactively work on creative solution bundling and with resellers
- Develops meaningful and trusting relationships across the business
- Frames the problem and the decision making process
- Provides coaching to colleagues to support their development and is a rigorous performance manager
- Operationalizes Sage 2020 cascaded objectives into ongoing outcomes for the team
- Responds to change rapidly by leading teams to new action
- Create, execute, document and track a calling plan for prospects and current customers in the assigned territory
- Consultatively engage distributors in the New through Copper tiers, adding value to each sales call
3
Skills For Mgr Inside Sales Resume
- Manage and stay within district budgets. Approves Account Executive’s expense reports, overtime and per diem budget
- Excellent communications skills including the ability to listen to customer’s needs, comprehend complex matters, articulate issues in a clear and concise manner, and present findings and recommendations in both oral and written presentations to all levels of the organization
- Perform analysis to properly identify prospective clients
- Define account strategies and develop relationships with clients. Keep open communication channels with top clients and team with the sales reps to actively pursue new business, follow up and help close deals
- Maintain open and timely communication with sales management regarding sales leads, market challenges, competitive activity and other relevant issues of benefit to the organization
- Assist Director on special projects for communication, organizational changes etc
- Lead customer tours, visits and meetings in the Insight sales facility
- Own the plan for the team’s success and contribute to the organization’s Vision
4
Skills For Mgr, Inside Sales, NA GPO HC Resume
- Thrives on change and has an infectious ‘can do’ attitude
- Maintain up-to-date sales funnel and pipelines via SFDC and management of central dashboard. Accurately forecast future booking and revenue. Negotiate customer contracts
- Coach, mentor and build teams to their highest capabilities
- Lead team to achieve and exceed all sales quotas and targets. Oversee incentives and other programs necessary to achieve success. Implement programs that have a positive impact and team morale
- Define and recommend new products and services for market opportunities
- Specific background in sales management for cloud solutions, security, SaaS or IT buyer
- Evangelize internally and externally for our best in class solutions
- Work in a Cross functional leadership environment in highly matrixed organizations
5
Skills For Senior Mgr Inside Sales of Renewals Resume
- Proficiency with Excel, PowerPoint, and Microsoft Word
- Motivational, inspirational and positive
- Knows own business area
- Knows Sage customers & partners
- Articulates Sage’s customer, business & technology strategy
- Answers detailed questions about the business
- Listens to colleagues and incorporates their perspectives and ideas
6
Skills For Mgr-inside Sales Resume
- Curious and asks questions to dig deeper and understand issues
- Seeks new insights to challenge business as usual
- Advocates the interest of heroic customer service
- Partners with customers to ensure their success – customer success is top of mind
- Work with others to drive better outcomes for customers
7
Skills For Mgr, Inside Sales Resume
- Spends time with customers
- Builds relationships in an authentic and visible way
- Works across functions and geographic borders
- Thinks customer and Sage first
- Works with teams to align on well-defined and cascaded Sage 2020 objectives
- Involves and trusts the right people to resolve critical business issues
- Elevates critical problems to the right individuals across the organization
- Asks questions and is naturally curious
8
Skills For Account Mgr, Inside Sales Resume
- Embraces ambiguity and helps others see the way forward
- Develops & coaches others
- Maintains a consistent communications cadence and connects with colleagues at all levels
- Explores motivations and career aspirations with colleagues
- Champions colleagues to promote their growth and development
- Acts on opportunities to recognize achievements
- Manage a team responsible for generating revenue with clients through direct sales, maintaining an active pipeline, calling on prospects and working through the entire sales cycle
- Shines spotlights on the winning and success of others
9
Skills For Mgr, Inside Sales Operations Resume
- Assist with development of sales team strategy
- Collaborates for results
- Moves quickly and adapts
- Accountable and drives for results
- Runs with pace in the business
10
Skills For Mgr Inside Sales Resume
- Takes personal accountability and expects it in others
- Accepts personal accountability for wrong decisions and quickly addresses them
- Delivers on commitments and has bias for meaningful action
- Drives class A execution
- Communicates a vision of the future that inspires others
- Conduct competitor analysis to determine strengths and weaknesses within the target vertical markets in assigned territory
- Prepare an annual business plan that includes these tactical elements
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