Mgr Operations Resume Sample
Marilou Greenholt
64651 Hamill Passage,
Boston,
MA
+1 (555) 966 5974
Work Experience
Senior Mgr, Operations
06/2016
-
PRESENT
Phoenix, AZ
- Deliver a consistent and effective approach to business management across the functional area of responsibility (in line with CRAO shared services model)
- Ensuring the identification and implementation of best practice across the organization to enable the highest operational standards
- Co-ordinating the CRAO requirements across the Functional/ Regional teams to meet all global processes and deadlines
- Co-ordinate the MI & Governance processes for reporting to the key stakeholders meetings (in line with R&A shared services model)
- Build required capability and ensure seamless engagement with key stakeholders and feedback mechanism is in place to support the successful delivery of change programmes
- Select, develop and lead skilled and motivated servicing professionals and leaders needed for a strong, reliable infrastructure to support Key’s commercial banking teams across the country
- Play a leadership role in providing ongoing production support for Loan Services systems; Set priorities for assigned systems, taking into consideration Key’s strategic priorities, client impact, availability of resources, compliance requirements, funding requirements, impacts to Loan Services processes, etc
- Quality Standards: Has full responsibility for the execution of the QMS processes to include accuracy of shipments and inventory
Mgr, Operations
06/2010
-
05/2016
San Francisco, CA
- Serve as a Customer Interface for existing and potential customers to support continued organic growth. Establish executive level relationships within the customers’ internal management and become an SME on the customer and respective Market Sector
- Manages resources within the Manufacturing Operations to optimize labor contribution for the customers’ operational strategy
- Identifying and highlighting further opportunities for services and process improvements
- Experience managing employees in a field operations environment
- DOT or propane gas experience
- Mechanical and Technical Aptitude
- Demonstrated ability to study, learn and apply code requirements as needed
Mgr-operations
04/2005
-
03/2010
Detroit, MI
- Excellent interpersonal, communication, analytical and time management skills
- Manage multiple locations
- Formulate and direct data analyses pertaining to field operations processes to identify problems and resolutions
- Demonstrated ability to effectively manage assets
- Organize and motivate in leading by example
- Thrive in a constantly changing chaotic environment and consistently meet tight deadlines
- Ability and willingness to 35% regional travel
- Oversees teams performance to goals
Education
Strayer University - Baymeadows Campus
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong computer skills including experience working with spreadsheets, databases and word processing software
- Proven operational and tactical planning skills with experience working on complex problems where analysis or data requires evaluation and identifiable factors
- Strong financial planning, budgeting and forecasting skills
- Articulate both written and spoken, and possess excellent listening skills
- Strong written and verbal communication skills, including ability to explain complex issues in an understandable manner
- Possess excellent problem solving and advanced decision making skills
- Demonstrated business communications skills, both verbal and written
How to write Mgr Operations Resume
Mgr Operations role is responsible for coaching, software, modeling, analytical, leadership, word, analysis, architecture, payroll, shipping.
To write great resume for mgr operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgr Operations Resume
The section contact information is important in your mgr operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgr Operations Resume
The section work experience is an essential part of your mgr operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgr Operations resume experience can include:
- Strong data analytic and data visualization skills
- Strong communication skills, including ability to explain complex issues in an understandable manner
- Utilizes organizational, planning and project management skills (80%)
- Strong understanding of how the global organization operates
- Complete production plan by establishing priorities, scheduling activities and monitoring progress; revising schedules, and resolving problems
- Experience developing, managing outsourcing relationships, including commercial aspects, as the outsourcer and/or as outsource operator required
Education on a Mgr Operations Resume
Make sure to make education a priority on your mgr operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgr Operations Resume
When listing skills on your mgr operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgr operations skills:
- Demonstrates ability to effectively manage a team of 3- 6 associates
- Strong management, leadership and motivational skills
- Proven experience and knowledge of manufacturing principles, Lean Manufacturing, support team roles and responsibilities, and manufacturing systems
- Direct supervisory experience required, inlcluding 2+ years experience leaning through subordinate managers
- Strategic, operational and tactical planning skills
- Proven experience working as a hands-on manager with the ability to build trust with a team through leadership and guidance
List of Typical Experience For a Mgr Operations Resume
1
Experience For Mgr, Operations Resume
- Experience working with high volume printing and converting equipment
- Experience in project management, as it relates to automation development and deployment, including MS Project schedule development
- Validation and verification of SQF controls with determined frequency/schedule
- Demonstrated ability to lead cross functional continuous improvement team projects
- Experience in Process Simulation modeling
- Strong people leader and values in making and investing in relationships with Plexus team members
2
Experience For Mgr-operations Resume
- Proven track record of automation development and deployment in a factory setting, ideally including low volume/high mix settings
- Manages and sets priorities of the daily operations of a large functional area or department and ensures that assigned area is profitable
- Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business
- Demonstrated ability to lead small teams and develop automation strategies
- Professional engineering experience in a manufacturing environment, with at least 4 years being related to automation and/or controls
- Experience gained in or supporting multi-channel environments is key
- Experience in financial control, process design and re-engineering, project management, and project evaluation
- Manages headcount including team productivity validation, headcount planning, and bench strength development
3
Experience For Mgr, Operations Engineering Resume
- Understanding of industry 4.0 concepts, trends and ability to apply critical thinking, and find creative solutions
- Bending, kneeling, crawling –occasionally (5-10% of the time)
- Understanding of budgeting processes and awareness of profit and loss concepts
- Understanding of FDA requirements
- Reaching, - occasional (<5% of time)
- Standing –occasional to continuous (30% to 40% of time)
4
Experience For Senior Mgr, Operations Resume
- Sitting – continuous (20-30%)
- Coaching and developing associates in a high performance culture
- Maintain staff performance expectations by coaching, counseling and disciplining employees; planning, monitoring, and appraising job results
- Achieve financial objectives by preparing manufacturing and maintenance scheduling expenditures; analyzing variances; initiate corrective actions
- Progressive leadership in manufacturing, operations management and industrial engineering
- Facilitate production by coordinating requirements with sales, quality, and customer service
- Understand and comply with GPI Policies, Safety, Core Values, Continuous Improvement, Employee Training, etc
5
Experience For Senior Mgr Operations Resume
- This is a 2nd Shift Role -- Primary Work Hours Between 4PM - 5AM
- Establish manufacturing quality standards, methods, facilities, policies and procedures by studying product requirements; obtaining engineering consultation, and determining equipment and facility budget
- Organize the plant’s production function by assigning responsibilities; delegating tasks, and the training and development of employees
- Lead the plant in safety initiatives and deployment of HSE policies and practices
- Responsible for the development, implementation, review, maintenance, communications of SQF 2000 policies, as designated by the SQF practitioner
- Participate in the annual plant review of Safe Quality Foods (SQF) system, internal audit/schedule
- Coordination of SQF type Root Cause / Corrective Actions activities
- Expertise in Lean and Six Sigma methodology
6
Experience For Mgr., Operations Resume
- Prepare and present a concise and comprehensive business case and project summaries to all levels of the organization from executives to manufacturing floor personnel
- Familiarity with the ability to use tools specific to business unit or business function
- Act as the main point of contact for depart
- Work with the different departments to reduce costs and improve service
- Maintain and promote positive employee relations and morale whenever possible
- Resolve any customer complaints in a friendly, courteous manner and advise the manager of serious complaints or incidences
- Ensure proper follow-through on all directives, bulletins, schedules and accounting from the manager. Maintain a good flow of communication with other auction personnel
- Expertise in Lean and Six Sigma Blackbelt
7
Experience For Mgr Operations, Deposit Ops Resume
- Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams
- Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships
- Responsible for adherence to operating budget guidelines regarding all expenses
- Assures that all employees within area of responsibility are working towards a common goal
- Serve as a Customer Interface for existing and potential customers to support continued organic growth
- Values leading a diversified team
- One to two years as supervisor in housekeeping or service-related field with high customer/client contact required
8
Experience For Assoc Mgr, Operations Team Resume
- Function appropriate under demanding conditions
- Work with heavy cleaning equipment
- Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results
- Provides others with reliable information and delivers informative and persuasive presentations
- Establish executive level relationships within the customers’ internal management and become an SME on the customer and respective Market Sector
- Utilizes personal computer (10%)
- Numbers and detail oriented (10%)
- Travel within assigned locations
- Engage and motivate staff
9
Experience For Mgr Operations Senior Resume
- Responsible for the development, implementation, review, maintenance, communications of SQF 2000 policies or equivalent, as designated by the SQF practitioner
- Understanding of SCADA (Supervisory Control and Data Acquisition) systems, MES (Manufacturing Execution Systems), and ISA (International Society of Automation) 95 architectures
- Extensive understanding of large ERP systems, such as SAP
- Ensure platform quality systems are capable and adhered to for attaining quality levels consistent with Watts’ objectives and standards
- Implement consistent supply chain systems and standard work for maintaining OTD >97% for WQ platform
- Construct supply chain methodologies for continually increasing inventory velocity consistent with Watts’ objectives
10
Experience For Senior Mgr Operations Business Resume
- Ensure strict adherence to operating plan financial performance requirements
- Develop and manage talent within Operations functions capable of supporting EHS, quality, OTD, inventory velocity, and financial objectives
- Develop 3PL’s and lead cross-functional teams through implement and adoption of new capabilities or offering
- Partners with Sales, Product Development, Operations, Finance, Global Engineering, Global Vendor Engagement and IS to meet and exceed the objectives
- Contextual knowledge of being a supplier and a customer and application to partnerships
- Familiarity with Industry 4.0 and Smart Factory principles
List of Typical Skills For a Mgr Operations Resume
1
Skills For Mgr, Operations Resume
- Total experience, including the TL or Supervisory experience
- Operations management skills handling diverse business content
- Lean Manufacturing implementation experience and proven results
- Industry related experience including supervisory/management experience
- Develop a passion for customer commitment by influencing members to effectively implement customer strategy
- Computer skills in Excel, PowerPoint, Access, Word and ability to grasp the technical knowledge of all equipment
- Experience in property/facilities management or 5+ years in related business management. Prior supervisory responsibilities required
- Experience with procurement of component placement, bonding, printing and plating equipment
2
Skills For Mgr-operations Resume
- Transition to production, Manufacturing Readiness Assessments and/or experience in a manufacturing environment
- Digital Manufacturing (model based manufacturing) experience (Siemens Process Simulate, Dassault Delmia, or equivalent)
- Experience applying and/or developing Virtual and Augmented reality environments
- Experience in managing multiple project and reporting
- Solid background in implementing strategic policies when selecting methods, techniques and evaluation criteria
- Experience interacting with senior management or executive levels on matters concerning several functional areas, divisions and/or customers
3
Skills For Mgr, Operations Engineering Resume
- Three (3) years of experience with banking and/or banking operations
- Experience working and managing union employees
- Supply chain, manufacturing and operations experience, with increased responsibility in operationally challenging organizations
- Possess a strong working knowledge of Avaya, Mitel and other Frontier vendor customer premise products that Frontier sells and services
- Experience in customer facing business development engagements
- Hands on experience in multiple Raytheon factories and automation systems, including SAS
- Demonstrated performance in managing multiple production and development programs
4
Skills For Senior Mgr, Operations Resume
- Experienced in managing a high mix, low volume environment
- Established working knowledge and experience in distribution/warehouse
- Hands-on, deep experience using modern Continuous Improvement methods (LEAN, TPM, Operations, 6 Sigma, TQM)
- Maintain adherence to company polices, safety standards, and good housekeeping practices
- Ensures program has proficient training, staff development, and effective employee relation/recognition programs
- Demonstrate leadership to team by living CIRCOR values
5
Skills For Senior Mgr Operations Resume
- Experience with Automation applications in factory settings
- Experience with TRIPS Applications
- Experience with PLCs, Transactional Automation
- Related experience in the industry
- Experienced in Capital Acquisition
- Hands-on management experience in a fast paced, high volume distribution environment
- TQM, Quality Six Sigma or Lean experience desired
- Three years of medical office management experience required
6
Skills For Mgr., Operations Resume
- Call center experience required
- Proven ability to accurately forecast and manage manpower requirements
- Experience in promoting and maintaining team harmony and morale
- Related work experience
- Experience in a global cross functional environment, Warehouse Management, Logistics, and Supply Chain
- Experience in a global Company’s and in managing relationships with a US based headquarters
- Five (5) years of experience in Banking operations
- Oil & Gas, or petrochemical, operations or engineering leadership experience
- A good understanding of Operations and P&L is required
7
Skills For Mgr Operations, Deposit Ops Resume
- Multitask and maintain productivity and effectiveness in an ever changing environment
- Ensure delivery of Client KPI’s and commitments including day-to-day service levels, customer experience, quality, and compliance measures. 17%
- Proven track record of enhanced multi-disciplinary customer service interactions
- Proven track record within a large healthcare/hospitality or customer orientated organization
- Experience with MS Office, especially EXCEL and PowerPoint
8
Skills For Assoc Mgr, Operations Team Resume
- Progressive leadership experience required
- Operate plant in compliance with all applicable regulations
- International experience, with global operations and diverse country-level needs and styles is key
- Ensures customer receives cost effective services in accordance with contract provisions
- Working knowledge of shipping/receiving and inventory control processes and procedures required
- Shipping, receiving and inventory control processes and procedures
9
Skills For Mgr Operations Senior Resume
- Understanding of SCADA programming and the Raytheon SCADA implementation
- Ensuring established policies and procedures are being followed and performed accordingly
- Maintaining and managing inventory levels that both enhance customer service and maintain corporate goals. Field Services Support
- Working knowledge of chemical and physical properties of wastes and materiasl managed and of process and equipment in use at facility
- Hiring and firing of operations personnel
- Mechanical design, Industrial Engineering, Manufacturing Engineering, Lifecycle Engineering, and/or Systems Engineering and architecture development
10
Skills For Senior Mgr Operations Business Resume
- In Leadership roles, ranging from running either running a function or leading large Projects/Programs
- Maintain warehouse staff by recruiting, selecting, orienting, and training employees as required to maintain warehouse goals
- Responsible for managing Process Engineering department in support of Operations goals (process development, factory floor support, tooling, yields, spc, etc.)
- ) Evaluating and assessing inquiries; escalating issues that require expedited service
- Maintains an up-to-date driving license and a clean driving record
- In developing newer technologies emphasizing AI and RPA (Robotic Process Automation); applications like WinShuttle and Esker
- 1) Receiving operations such as receipt verification, product stocking, freight damage assessment and administration
- Support new manufacturing methods based on optimizing processes new technology and continuous improvement activities
- Assist in manufacturing strategic planning
List of Typical Responsibilities For a Mgr Operations Resume
1
Responsibilities For Mgr, Operations Resume
- Keeps Site Manager, Program Directors, and VP/GM appraised of the production status of all programs. Responds to requests for information to support bids and ROM’s (Rough Order of Magnitude) for potential future business opportunities
- Self-starter, Strong organizational and teaming/interpersonal skills
- Monitors plant metrics, identifies root cause for less than desirable results and demonstrates the skills and focus needed for continuous improvement
- Relevant experience including extensive experience working in operations, processing or customer service team
- At least three to five years in homebuilding industry, including management experience
- Profile outgoing waste streams with outside vendors to find the most efficient and cost effective option for all generated waste
- Strong multitasking and time management abilities
- Project management or equivalent experience leading projects or initiatives
- Develops rewards and recognition program for good performance
2
Responsibilities For Mgr-operations Resume
- Working familiarity with industrial project work
- Understanding of systems and processes
- Sound decision making impacting operations and customers
- ) Developing an intensive knowledge of departmental tasks; supplementing functions as necessary to fulfill expectations
- ) Investigating all instances where departmental service level agreements are not being met
- Labor, materials and overhead cost control (i.e. traces losses, solves discrepancy problems, meeting daily shipping schedule, assures inventory control)
- Schedules and On-time performance (i.e. meeting daily shipping schedule, maintains high level of “on-time delivery” performance
- Manages schedules and On-time performance (i.e. meeting daily shipping schedule, maintains high level of “on-time delivery” performance
3
Responsibilities For Mgr, Operations Engineering Resume
- Serve and manage as the principal liaison to payers regarding all non-clinical aspects of the organization’s shared savings contracts
- 2) Safety Standards: Has full responsibility for ensuring the safety of all associates and the security of the facility
- Day to Day scheduling of operations personnel
- Schedule outgoing waste shipments as required
- Develop procedures to process materials to insure efficient, safe and complaint processing of the materials
- Complete Month End Production and Accounting Reports to be distributed as assigned
- Be an active member in the community through joining service organizations or local volunteer fire department
- Provide frequent updates to site Director, including timely communication of barriers so that the Director can facilitate resolution of issues
4
Responsibilities For Senior Mgr, Operations Resume
- Review manufacturing methods and develop product/process/system strategies to meet company objectives for quality, cost, responsiveness and growth
- Uses team to manage the scheduling of personnel and project assignments
- Oversee and assure safety practices and procedures are being adhered to
- Lead a team of 2-5 cross-functional individuals supporting visualization development and engagement execution
- Primary liaison between customer and HYDROCHEMPSC operations in resolving service issues
5
Responsibilities For Senior Mgr Operations Resume
- Knowledge of Lean Manufacturing principles, successful track record in cost savings initiatives (Safety, Waste, Continuous Improvement)
- Trained or knowledge of SQF prerequisites including GMP, Food Defense, etc
- Arithmetic calculations including multiplication, division, addition, subtraction, ratios and percentages
- ) Coordinating business unit efforts to provide timely status updates and accurately resolve service requests
- ) Monitoring the team’s timely adherence to data quality protocols through dashboards and reports
- Manage and lead front line supervisors leading up to 75 support and touch personnel
6
Responsibilities For Mgr., Operations Resume
- Resource and budget planning
- Knowledge of recognized accounting practice and ability to read financial statements
- Displays objectivity in assessing impacts to the process, sub-process and system
- Consistent and methodical approach to problem solving
- Manage workload and schedule for team across assigned area, including all relevant Human Resource tasks
- Measure customer service limit agreements (SLAs) and service limit objectives (SLOs) against targets, with a goal of driving continuous improvement
- Interactive Model Based Training
- Confidence in decision-making. Can-do attitude
- Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
7
Responsibilities For Mgr Operations, Deposit Ops Resume
- Extreme flexibility and ability to work with limited oversight
- Ability and desire to work with and manage teams in a variety of geographic locations
- Develop, coach and implement the ongoing systems by which NBTY operates, including Daily Direction Setting (DDS) in our DCs which include the daily meetings and KPI tracking, and other key DMS systems in a way that helps our sites deliver their target KPI’s
- Demonstrates Williams’ leadership standards, in word and action: Manage workforce planning and career development activities for operations employees. Delivers informal feedback regularly and formal reviews as required by company policy. Assists employees with career development by providing input and guidance
- Understand and abide by Key’s values, mission statement and overall policies and hold direct reports accountable for the same
8
Responsibilities For Assoc Mgr, Operations Team Resume
- Supervisory responsibilities include providing feedback on 3PL staff. Is involved with 3PL recruitment, retention, and development of staff to support operations network wide. Meet with the onsite 3PL team to review weekly/monthly/yearly KPI’s for DC performance and risk exposure as it relates to Inventory
- Establishes, maintains, and monitors control systems to safeguard company’s assets and assure compliance with corporate policies and procedures. Acts as the primary liaison with and responds to internal and external audit inquiries on a continuous basis
- Drive operational improvement by implementing appropriate and effective operating practices across the business operation
- Measure employees progress and daily activities based upon the Management by Objectives program
- Schedule Production Activity to insure profitability of plant operations
- Implement, monitor and insure compliance with all plant and company SOP’s
- Insure the health and safety of all employees
9
Responsibilities For Mgr Operations Senior Resume
- Live within 20 miles of facility
- Maintain departmental metrics ensure they are kept current and accurate. Frequently review and update goals to challenge and motivate team members
- Conduct employee performance evaluations and communicate positive discipline as required
- Work diligently to learn, understand and be fully functional in all system platforms as it pertains to the departmental responsibilities
- Support site 5’s practices and conduct required audits within the required intervals/frequency. Report findings in the required format and correct findings in a timely manner
- Understand and drive Lean and CI activities in the site
10
Responsibilities For Senior Mgr Operations Business Resume
- Coordinate and work collaboratively with other departments, internal and external, to ensure that the site as a whole can function as efficiently and effectively as possible.Responsible for maximizing and ensuring adherence to productivity and quality standards
- Utilize corrective action system to address severe and reoccurring issues
- Collaborates with nurse manager in development, review and revision of site-specific policies and procedures and adherence
- Provides leadership and direction to providers and associates to achieve network goals
- Ensure adherence to Watts’ safety standards. Ensure comprehensive use of JHA’s throughout all WQ Operations
- Mange the E&O process in conjunction with Finance to minimize P&L and Balance Sheet exposure
- Liaison to platform leader as primary Operations representative
- Develop, coach and implement the ongoing systems by which the company operates, including Daily Direction Setting (DDS) in our Distribution Centers which include the daily meetings and KPI tracking, and other key Daily Management Systems (DMS)
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