MIS Analyst Resume Sample
Tabitha Osinski
960 Godfrey Pike,
Boston,
MA
+1 (555) 372 3127
Work Experience
Senior MIS Analyst
04/2016
-
PRESENT
Philadelphia, PA
- Fulfill MIS and system requirements on major initiatives geared towards achieving profitability targets internally within collections or cross-functionally where collection inputs are required
- Provide timely and relevant MIS
- Adopt a service culture to prioritize the fulfillment of MIS and system requirements of internal customers within reasonable turnaround time
- Proactively support portfolio action/management initiatives
- Provide MIS and system support to major business initiatives
- Effective use of available tools and technology to continually enhance strategy and execution
- Work for MIS and system enhancement to explore ways to improve overall collections data gathering, generation and analyses
- Ensure adequate control and maintenance of collections systems to achieve maximum efficiency and mitigate possible systems risks
- Execution and analysis of edit checks on FR Y-14M/Q/A submission data
MIS Analyst
02/2011
-
12/2015
Phoenix, AZ
- Manage the development, and establishment of data analytics and MIS requirements on a global basis as they relate to IA activities across all Citigroup locations
- Establishment and provision of data content in standardised report formats to the Chief Auditors for local country and business control committees, where required
- Maintenance and development of the Internal Audit MIS Intranet site
- Delivery of key Internal Audit MIS to external bodies (regulators)
- Enhancing the DWH infrastructure for UAE and Bahrain to support regulatory reporting, while closing data related issues within the required timelines
- Providing strong leadership in data governance, support in fixing / initiating / closures of Corrective Action Plans on reporting – by alignment of data sources to the respective guidelines & revamping BAU scripts
- Coordinating with Regional Risk Reporting Unit and reconcile/align output for correctness of data
- Integration of data from digital channels, Credit Bureau (from all the bureau services we have enrolled in), public (Big Data) & Citi. Aiming to develop a more robust analytical framework aligned to the need coming from a modern financial sector
- Adherence to the new guidelines for Score & Modeling by supporting additional controls, processes and oversight on model inventories as well as documentation, review & approval procedures of existing/new models. Brainstorm creative solutions for real-life challenges
Junior MIS Analyst
11/2004
-
10/2010
Los Angeles, CA
- Technical maintenance and coding of internal data quality rules
- Act in a liaison capacity between Technology personnel and business teams who are responsible for/owners of their respective FR-Y14 schedule
- Provide reporting and analytical support to the Credit Risk Management department. Act in a liaison capacity between the Credit Risk Management department and Technology personnel
- Identify improvements to existing systems or processes to reduce occurrences of system issues
- Participate in Migration efforts to move code (SAS, MS SQL) to new environments
- The position is responsible for completing projects within established parameters
- Be the established “point-person” of Chief Auditor’s for MIS support
- Lead Internal Audit’s reporting processes for the provision of metrics for senior CXO-level executive scorecards
- Understand ad hoc business requirement emanating from region, regulators or local business units
Education
Strayer University - Manassas Campus
1999 - 2003
Bachelor's Degree in Information Systems
Professional Skills
- Excellent programming and analytical skills are required, together with debugging and problem-solving skills
- Strong qualitative and written skills to support high quality ‘Board level’ reporting, and strong summarisation of results
- Reporting and reporting production experience as well as proven process and data quality management experience
- Communication skills to facilitate building of strong, open and collaborative working relationships
- Excellent critical-thinking, communication (written and oral) and interpersonal skills
- Very strong programming skills
- Apply strong SQL skills to query and analyze large amount of data
How to write MIS Analyst Resume
MIS Analyst role is responsible for interpersonal, analytical, programming, design, credit, presentation, training, retail, finance, integration.
To write great resume for mis analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For MIS Analyst Resume
The section contact information is important in your mis analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your MIS Analyst Resume
The section work experience is an essential part of your mis analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mis analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mis analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative MIS Analyst resume experience can include:
- Share insights with Senior Leaders across the business with strong presentation skills
- Strong analytical skills – able to take information from disparate sources and formulate into a meaningful message
- Developed process management skills with a strong process improvement ethic
- Demonstrated proficiency of investigative and analytical skills and the ability to produce written requirements and procedures of a high standard
- Champion the usage of these digital capabilities across channels through effective communication covering performance, education and client experience
- Any programming/automation skills are nice to have
Education on a MIS Analyst Resume
Make sure to make education a priority on your mis analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mis analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in MIS Analyst Resume
When listing skills on your mis analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mis analyst skills:
- With good interpersonal and communication skills with project management experience
- Be meticulous in work and good and follow up skills
- Strong familiarity with Microsoft office with intermediate to advanced Excel skills
- Strong communication skills to manage expectations of multiple senior business stakeholders
- Experienced in the direct production of high quality ‘Board level’ reporting, including focused analysis, trending, and strong summarization of results
- Experience in related financial reporting, planning and analytics experience
List of Typical Experience For a MIS Analyst Resume
1
Experience For Senior MIS Analyst Resume
- Intermediate to advanced skills with MS Excel, Powerpoint and Word
- Constant improvement and automation of data gathering and reporting processes,
- Accurate reporting of MIS/Timekeeping
- Manage your own time and the forward load planning of the team (essential)
- SQL Reporting Services (essential)
- Responsible for the Operational Global Mis Reporting Transaction Services and Core OPS, Business Intelligence tools like SAS, SQL Language and Microstrategy
2
Experience For Ipb-mis Analyst Resume
- Responsibility for producing regular reports
- Produce reconciliations of informational platform data between source operational systems and financial reporting systems
- Data capture and processing from MIS and TMS
- Production of reports using the data from all site systems eg CTMS, Tachomaster, Finance Database, CFX
- Production of adhoc and specialised reporting as required by key stakeholders and management
- Basic knowledge and understanding of Data Warehouse and Business Intelligence concepts
- Participate in planning and execution of tasks related to the evaluation of SharePoint initiatives
- Support in ad-hoc requests & deliverables from Policy, Collections Strategy, Operations and Fraud Risk Management Unit
3
Experience For Reports / MIS Analyst Resume
- Solve complex problems (essential)
- Achieve objectives with strict deadlines (essential)
- MS SQL environment (essential)
- Data Warehouse knowledge (essential)
- Monitor and analyse operating expense, technology project capex and P&L, headcount, unit cost and productivity indicators and highlight key variances/ exceptions to management
- Responsible for the documentation and maintenance of existing reporting processes
- Develop queries and programs to support department initiatives
- Dashboarding and analog scorecard. KPI reporting portfolios like credit cards, personal loans, debit, payroll also reporting service levels in process like cards delivery, statement delivery, disputes, account opening and maintenance
- Manage BRM operative and management requirements (evaluation, planning, and delegate)
4
Experience For Digital Authentication MIS Analyst Resume
- Produce relevant management reports, Gap analysis and co-create improvement plans for the relevant execution teams
- Objectively challenge performance based on available information
- Develop and maintain fraud strategy for the Payments line of business, considering customer experience and operational workload when optimizing fraud detection to minimize fraud losses for the bank
- Evaluate the effectiveness of existing strategies in use and recommend optimization within fraud prevention rules
- Develop analysis and reporting as needed to understand and communicate trends
5
Experience For MIS Analyst Team Leader Resume
- Create and maintain strategy rule documentation / governance as appropriate
- Explore quantitative segmentation strategies with advanced statistical techniques e.g. Logistic Regression, CHAID / CART Decision Trees
- Analyze trends for Compromise Events to track bank impact & utilization in strategy rules
- Build and foster relationships, gain operational understanding & document current business processes relating to fraud, and present findings / recommendations to management
- Assist in preparation and analysis of regulatory reporting; manages reporting deadlines, communicating to various teams
- Responsible for timely and accurate regulatory reporting to Central Bank Risk Bureau
- Responsible for Risk analytics on Credit Operations, inclusive but not limited to Credit Initiation and Collection. In such role he has to interact closely with Credit Operation seniors and Policy managers
- Prepare any required Audit deliverables and support report design and execution for better enhancement of internal controls. This requires understanding of banking products, their credit life cycle and performance monitoring KPIs as well as presentation skills to represent data
6
Experience For Junior MIS Analyst Resume
- UAE/Bahrain Margin Lending Portfolio Quality Review decks and Reporting on collateral tracking for Risk Team. Cards strategies – ensuring the codes are aligned to strategies and changes get incorporated as and when required
- Ensure key stakeholders are engaged in understand the requirements, design and delivery through effective collaboration
- Up-to-date monitoring/trackers are available for stakeholders to assess the most recent portfolio actions / performance for UAE and BAH
- Be accountable for all dependent work streams that are required for the success of the program not limited to IT deliverables, but including client-side deliverables as well
- Work closely with all business functions viz., sales & service, segment, product, marketing, control and operations teams to drive the progress initiatives under the program
- Provide data and expertise to departmental and corporate projects whilst successfully managing stakeholder expectations
- Support strategic change by evaluating the performance of new business strategies against operational targets
- Respond rapidly to business requests for data, exploiting a deep knowledge of departmental data sources
- Document requirements for new product installations, new client installations, and new reporting responsibilities
7
Experience For Cbna-o&t-mis Analyst Resume
- Work with existing business application team to grow and drive usage of banking Customer Relationship Management designed to provide one stop customer information for Relationship Managers to strategize their sales, track performance and support growth through good technical & functional problem-solving skills
- Act as a primary point of contact for questions relating to data sources, reporting and individual metrics managed and utilised by the department
- Derive new and useful information to the business through the integration and analysis of data from disparate sources across the Society
- Interpret business requirements in order to produce high-quality, detailed and easily interpreted technical design documents for all significant solutions
- Prepare journal entries, flux analyses and check requests for various state assessments
8
Experience For Senior Risk MIS Analyst Resume
- Communicate with state associations such as DOIs, residual markets, and guaranty funds when needed to clarify statutory requirements
- Extract data from various source systems and verify accuracy of data
- Support data needs for actuarial
- Interprets business requirements to help provide data-driven solutions for business problems
- Ensure transfer of all data f is checked and verified by each Business Area/site
9
Experience For Global Analytics & MIS Analyst Resume
- Ensure new data are set up in line with each individual process and timeline under the SLA
- Ensure all process are written up, reviewed and amended in line with the system release schedule
- Ensure all processes once written are adhered to
- Ensure periodical reports are produced and cascaded as required by the business
- High standards of data accuracy and attention to detail
- Make sure any new reports are signed off by the change board
- Be part of the MIS / Transformation team to analyze, design, develop, integrate, test and deliver projects with utmost quality within schedule taking into consideration above Business Objectives/Core Responsibilities
10
Experience For Ipb-advanced Data Modeling MIS Analyst Resume
- Build, integrate, deploy and support developed projects with Quality and within Schedule
- Review Citi Retail Services MIS based on documentation / information from operations team
- Contextual application of business rules that involves judgment
- Follow clearly established and defined procedures
- Undertake other assignments as given by the Team Lead / Manager
- Implement data governance standards, policies, and procedures for the control, protection, consistency and delivery of corporate data and information assets
- Collaborate with line of business to develop requirements for the development and implementation of informational projects
- Review and guide the development of logical and physical data models for projects that impact the informational platform
- .Develop processes for the delivery of data collected from operational applications and the distribution of this data to the informational platform and data marts for analysis and reporting
List of Typical Skills For a MIS Analyst Resume
1
Skills For Senior MIS Analyst Resume
- Process improvement, innovation, planning & project management, communications, and presentation skills
- Skills in database modeling required
- Interpersonal relationship skills to create and communicate value, and implement the solutions
- Proven experience in developing Business Intelligence reports
- Proven process and data quality management experience
- Reporting and reporting production experience
- Working knowledge and experience on Base SAS 9.1
- Delivering effective communication
- Demonstrated ability to use initiative – proactive in taking action and being persistent in addressing issues
2
Skills For Ipb-mis Analyst Resume
- Experience using advanced analytics to improve insights for decision making
- Experience with hardware and software systems, including Windows and Mac operating systems
- Management, SQL Assistant, MicroStrategy Querying and Dashboarding (2-5 years experience)
- Extensive understanding of regular reporting routine, data structure and logic. Demonstrated ability in automated MIS report production
- Experience of managing through CFX, and maximising revenues
- Strong intellectual curiosity and initiative for problem solving
- Be a strong team contributor to work with existing team to deliver medium to large scale projects
3
Skills For Reports / MIS Analyst Resume
- Preferrable working experience on Enterprise Guide 5.1, Enterprise Miner 9.1 & Management console 9.1
- Knowledge and working experience of CRM and enterprise data warehouse , is an added advantage
- Equivalent relevant experience in a reporting &/or analytical capacity
- Experience in Business Object Web Intelligence design, reporting and reports performance
- Experience in running large projects as an asset
- Experience in banking operations
- A Business OR IT professional experienced in delivering MIS and Business Intelligence solutions
- Good understanding of SQL and/or Access,
4
Skills For Digital Authentication MIS Analyst Resume
- Strong logical/analytical thinking
- Collections Operative, Risk Consumer, Capacity Planner and Post Sale Services (Developing professional (2-5 years experience))
- Good understanding of Credit Bureau data and environment
- Good understanding of the full credit life cycle with a particular focus on implementation and analytics
- Experience with a scripting language (VBScript, windows batch, PowerShell)
5
Skills For MIS Analyst Team Leader Resume
- Possess some experience in scripting in a Windows command line
- Perform financial analysis translating into business language and consolidate performance reports to LOC LT
- Ensure that appropriate sign off is gained prior to uploading new data to any system
- Maintain excellent working relationships with all sites, key stakeholders,
- Experience of preparing daily/weekly reports
6
Skills For Junior MIS Analyst Resume
- Demonstrate drive for results
- Experience with developing SQL server queries and the ability to decipher intermediate to advanced views \ stored procedures
- Experience of data manipulation detection in a digital or e-commerce business
- Very good knowledge of Excel, basics of SQL would be an asset
- Experience as a Deputy Team Leader
7
Skills For Cbna-o&t-mis Analyst Resume
- Team Management (2-5 years experience)
- Experience with HTML5, CSS3, XML, JS/AngularJS
- Gathering, collating and analyzing data from various teams located both in Poland and in region,
- Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for accurate data
- Emailing Reconciled MIS Reports with data visualization details using charts like Bar Chart & Pie Charts
- Generating & Preparing Daily, Weekly, Monthly MIS Reports
8
Skills For Senior Risk MIS Analyst Resume
- Generating & Preparing Daily, Weekly, Monthly MIS Reports2. Works closely with the Marcom and Communications & Knowledge Champions on all relevant matters
- Understanding of reporting systems
- Learning opportunities in Investment Banking area and chance to work with teams across the globe
- Developing a deep understanding of the bank’s data sources, to support rapid analysis of specific issues, and development of further metrics
- Working within a customer facing environment
- Understanding of business needs of customer services organizations
9
Skills For Global Analytics & MIS Analyst Resume
- Updating various informative Dashboards on daily and weekly basis
- Banking Sales Incentive Programs (SIP) knowledge
- Preparing reports for senior management and platinum clients,
- Referring cases for further information if information provided is not sufficient
- Ensuring Information security for sensitive data
- Being able to collate and analyse data to produce system based Key Performance Indicators (KPI'S) for both internal and external Customers
10
Skills For Ipb-advanced Data Modeling MIS Analyst Resume
- Supporting the team to follow Safety Standards and to help reduce or eliminate health and safety related risks
- Taking action based on process notes
- Representing Distribution on ANZ Wealth projects and initiatives that affect the sales analytics function
- Understanding of the client’s business units and organization structure
- Handling the data collection report
- Continuously identifying and developing process improvements working with all departments
- Technical support of PowerApp forms, including communicating the location of form libraries, their purpose and workflows
- Coordinate with divisions in standardizing and optimizing the way information is stored and retrieved
List of Typical Responsibilities For a MIS Analyst Resume
1
Responsibilities For Senior MIS Analyst Resume
- Initiate quality assurance projects in the operational infrastructures to ensure that data is properly cleansed and certified prior to being transferred to the informational infrastructure
- Experience of developing predictive models
- Post-qualification experience in a MIS reporting role
- Competent with MS Office, excel. Some experience in Microsoft Access, VBA and SQL would be beneficial
- Development experience with other environments MS Access and VBA
- Additionally experience with Oracle database to author, manage, and deliver dynamic, interactive reports
- Perform user acceptance testing and post production testing on projects that impact the informational platform to ensure they meet business requirements
2
Responsibilities For Ipb-mis Analyst Resume
- Familiar with Banking terms and concepts, preferably International Personal Banking
- Development of core competencies allowing use VBA, SQL and Business Intelligence
- Management Information Systems (MIS) reporting knowledge is mandatory
- Provide the innovated solutions for reporting process
- Proficient in data analytic and MIS reporting tools
- Work under pressure, Problem solving, Team player, Proactive, self-motivated, Leadership, Organization
- Create and develop reporting & Business Solutions needs for the Business Unit
- Manage/enhance work force management, capacity planning and schedule adherence systems and reports
3
Responsibilities For Reports / MIS Analyst Resume
- Perform typical system administrative activities: site creation, data entry, and user training
- Use judgment and creativity to design coding approach to meet requirements/specifications as provided by business analysts and software development managers
- Work/stretch long hours during critical assignments
- Knowledge and understanding of Internal Audit processes and operations would be highly advantageous
- Self starter / Innovative and forward thinking
4
Responsibilities For Digital Authentication MIS Analyst Resume
- Basic programming for any relational database (such as SAS, SQL, R, Python)
- Crystal Reporting (essential)
- Support daily and monthly production processes for assigned systems
- Conducts independent research and analysis and special projects in support of the informational platform or LOB
- Constantly seek ways to identify actions and opportunities to increase efficiencies, reduce cost and improve overall levels of service to the customer
- On site IT Support for system, computer and mobile phone issues
5
Responsibilities For MIS Analyst Team Leader Resume
- The upload of data into Revenue database, export reports and maintenance of database (Microsoft Access)
- Use the Behavioural Based Safety (BBS) program on a daily basis to ensure appropriate behaviours and processes are followed as required
- The ability to work in a pressurized environment
- Knowledge of transport Systems (CFX, CTMS)
- Support all activities of CRR via targeted systems and data support
- General macro maintenance: Updated macro for CARE 3.0, CARE 3.1, and CARE 3.2 procedure enhancements
- Updated Eclipse function for Eclipse enhancements
- GIU PRPC macro – used to pull out info from wire’s Text notes from PRPC along with screenshots of wire details
- Collaboration in MIS process standardization across all regions
6
Responsibilities For Junior MIS Analyst Resume
- Proficient in Statistical Analysis System (SAS)
- Advanced knowledge of Microsoft SQLServer, Access and Microsoft Excel 2007
- Successful engagement in multiple initiatives simultaneously
- Focus on the details to provide reports with the highest quality
- Proficiency in MS Office (VBA and SQL knowledge as an added value)
- Communicate important information and focus on clients’ requirements
- Work closely with requestors to elicit accurate requirements
- Capacity to work in fast-paced environment, handle multiple tasks and work in team structure
- Experience of operating in a manually intensive data environment, extracting information from disparate sources and transforming it into meaningful information; and
7
Responsibilities For Cbna-o&t-mis Analyst Resume
- Teradata systems comprehension, SQL Assistant, MicroStrategy, knowledge of delivery cards process flow, basic credit risk knowledge
- Network, negotiate and present a business case to relevant stakeholders/seniors
- BI Tools (Micro Strategy) - nice to have
- BA Hons (Statistics/Commerce/Economics)
- Basic knowledge of Financial Markets,
- Strong strategic and analytical skills that are sharply customer focused with proficiency MS Excel, Power point and expertise SQL and analytical tools like SAS, Tableau etc
- Work on several tasks in given period
8
Responsibilities For Senior Risk MIS Analyst Resume
- Focused on details in order to deliver the highest quality
- With the development of these innovative new services comes the challenge of providing controls that reassure and protect the customers, and help the Bank deal with the threats we face
- Timely production and ongoing management of key sales analytics to enable the Distribution team to understand sales trends and make informed strategic and tactical decisions as to the allocation of resources and identify opportunities and threats
- Be strong in user interface design for web application and standard UCD methodologies
- Development of key insights and commentary formed through understanding and interpretation of the output generated from the sales analytics function
- Strong experience with MIS Business Intelligence tools preferably Business Objects XI3.1 and Qlikview. Intermediate to Advanced SQL Skills and experience in development of Excel Macros and VBA
9
Responsibilities For Global Analytics & MIS Analyst Resume
- No shift requirements, observing normal working hours
- Positively question the status-quo and strive for improvements
- The availability to work on weekends (occasionally through the year)
- The availability to work on shift patters (8.00 – 16:30 and 15:30 – 24:00)
- Able to speak, read and write Chinese (Mandarin)
- Develop and perform root cause analysis that addresses concerns and issues in a clear and concise manner
- Familiar with distributed systems (specifically Windows Server, Windows 7 & Windows 10)
- Familiar with a software distribution system such as SCCM, Tivoli, or similar
- Create seamless workflow systems to manage pipeline and work allocation
10
Responsibilities For Ipb-advanced Data Modeling MIS Analyst Resume
- Administration of the system of record(s) of the loan fulfillment organization
- Access, manage and analyze BU data records from various disparate systems by using appropriate RDBMS (MS Access, SQL, etc.) for the purposes of developing reports
- Mortgage business and/or technical experience
- Execute on-site direction to servicing Partners to ensure the program meets goals and American Express’ servicing standards
- Posses ability for alternative thinking to develop new ideas for and answers to work-related problems
- Advanced Knowledge in Excel (VB Scripts, Advanced Macros), Visual Studio
- Handle complex problems, break down into more manageable tasks review related information to develop and evaluate options and implement solutions
- Judiciously plans and develops the annual workplan for the KM Outcome Area in a collaborative manner and in support of the Foundation’s Logic Model
- Promotes knowledge sharing through the Foundation’s operational processes by strengthening links between knowledge sharing and information systems, improving integration and facilitating information exchange across systems and by working in collaboration with the Communications Manager to implement the internal KM systems and tools
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