Mortgage Resume Sample
Rosalyn McDermott
201 Batz Light,
San Francisco,
CA
+1 (555) 582 2271
Work Experience
VP Mortgage Production
08/2015
-
PRESENT
New York, NY
- Lead the delivery and effective execution of the mortgage sales strategy and ensure that sales efforts are aligned with Harris’ overall customer and business objectives
- Maintain accountability for the achievement of district and personal financial results. Foster Harris’ philosophy of building multiple profitable relationships with customers
- Contribute to the achievement of Harris’ overall results by participating in Regional, Branch, and community events to foster a positive image of the Bank and where appropriate, advocate for the Bank’s products and services
- Provide effective leadership and coaching to respective Mortgage Lending team. Coach Mortgage Loan Originators to create sales opportunities, develop referral networks and utilize customer interfaces to achieve Mortgage sales and strengthen and deepen the customer’s relationship with the Bank
- Manage contracted service providers, and outsourced partners to meet Mortgage goals
- Mortgage Lending credit authority is commensurate with consumer lending authority guidelines and business need
- Manage the closing request pipeline and rush request inbox to ensure timely closings
- Ensure timely communication between Closing and Post closing relative to the delivery of collateral documents
Mortgage
07/2008
-
07/2015
San Francisco, CA
- Provide highest level of customer service to both our internal and external customers
- Achieve benchmarks in all key areas of compliance, customer service and production
- Interprets and implements guidelines for the closing team that are cohesive with investor, agency, federal, and state requirements
- Run, analyze and manage reports related to closing and track each closer’s performance, related to objectives set by management
- Responsible for producing and delivering reports to senior management that track productivity, quality and, efficience
- Serves as a Team Lead to less experienced processors
- In depth knowlege of FNMA, FHLMC, GNMA, FHA, VA, USDA and private investor products
Mortgage Intern
08/2001
-
03/2008
Detroit, MI
- Manage the quality, timeliness, and service levels agreements of the Closing Department and ensure that our customers are serviced through funding
- Strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations
- Prepare loan closing reports for management, production and auditing purposes
- Perform random audits of closers loan files to ensure that the loan terms meet those that are acceptable for the proposed program and product type; ensure that all applicable “prior-to-closing” conditions have been cleared in accordance with company policy
- Recruit, train, develop, mentor, coach and lead a high quality team of mortgage closerss in an environment that encourages employee participation in determining how best to serve clients, operate most efficiently, and achieve the KBM financial goals
- Track, monitor, and manage all staff hours and overtime to maintain productivity and client service levels
- Provide staff with continual, constructive feedback on performance; is accountable for staff performance
- Ensure loans are closed following policies and guidelines of our approved mortgage insurance companies, HUD, VA, USDA, FNMA, FHLMC and applicable investors
- Ensure timely and accurate response to all Quality Control and Compliance Finding Reports
Education
Troy University - Colorado Springs/Ft. Carson
1995 - 2000
Bachelor's Degree in Business
Professional Skills
- Excellent leadership skills, analytical and problem-solving skills. Able to focus on details, id issues, prioritize and recommend solutions
- Strong verbal and written communication skills, including follow up skills
- Excellent verbal and written communication skills, as well as telephone etiquette skills
- Proven planning and organizing skills and ability to manage multiple priorities
- Good leadership skills, team building, and consensus building skills; Ability to collaborate successfully with cross functional teams
- Strong interpersonal, oral and written communication skills including the ability to effectively communicate with people at varying levels of the organization
- Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow
How to write Mortgage Resume
Mortgage role is responsible for interpersonal, organizational, customer, analytical, computer, microsoft, basic, word, software, telephone.
To write great resume for mortgage job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mortgage Resume
The section contact information is important in your mortgage resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mortgage Resume
The section work experience is an essential part of your mortgage resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mortgage responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mortgage position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mortgage resume experience can include:
- Demonstrates ability to identify suspicious, red flag, high risk or fraudulent activity.,Demonstrates analysis and problem solving skills
- Demonstrated strong analytical, communication (written & verbal), and influence skills
- Demonstrated interpersonal skills, ability to learn and adjust to a changing environment, proven ability to work and navigate multiple systems
- Demonstrated communications skills and experience in fast paced customer service & sales environment
- Proficient reading, writing, and grammar skills, analytical and mathematical skills, and applicable knowledge of Microsoft Office software are required
- Strong and effective selling experience in the Banking/Financial Services industry
Education on a Mortgage Resume
Make sure to make education a priority on your mortgage resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mortgage experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mortgage Resume
When listing skills on your mortgage resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mortgage skills:
- Demonstrated problem solving skills, organizational skills and the ability to prioritize work assignments
- Solid time management skills with the ability to organize and prioritize effectively
- Able to work across many varied businesses effectively, with strong negotiation and influencing skills
- Typically has more than 4 years of experience with a strong knowledge of the business and general office skills
- Effectively solve problems with sound judgment as well as critical/analytical decision-making skills
- Track record of strong internal or external consulting, including the ability to effectively influence decisions and outcomes through data and issue framing
List of Typical Experience For a Mortgage Resume
1
Experience For VP Mortgage Production Resume
- Effectively set priorities and manage multiple items with sensitive time frames with minimal supervision required
- Organizational and self-motivated skills
- Strong knowledge of Fixed Income Clearing Corporation (FICC) Real-time Trade Matching, TBA Netting, Pool Netting and the Specified Pool Markets
- Support the bank's strong relationship banking culture through ongoing customer contact, quality customer service and superior product knowledge
- Contacts originators to obtain status of outstanding prior to scheduling conditions listed on the conditional and/or final commitment letters
- Prioritize and work well under pressure to manage pipeline maintaining loan quality and meet production goals
- Provide timely and effective servicing of commercial mortgages from the advance of funds to the payoff of the loan
2
Experience For Mortgage Lender Resume
- Validate vendor invoices according to procedures
- Assist in executing new business opportunity lists and strategies for mortgage client and balance retention and track their effectiveness
- Strong technical background with ability to use various computer programs at high speed
- Two years of experience as a Mortgage Lending Closer or equivalent
- Seven years in origination or management experience
- Five years of financial industry experience or equivalent
- Set priorities, manage multiple tasks and projects, and solve a variety of problems required
3
Experience For Mortgage Closing Manager Resume
- Working with clients, handling any queries regarding fees and chasing of fees, taking payment over the phone
- Mailing appraisals to insure regulatory compliance and closing timeline is met
- Supporting the on-boarding of new starters
- Managing sales team and operational direct reports
- Preparing initial disclosures in compliance with applicable guidelines
4
Experience For Mortgage Servicing Response Specialist Resume
- Verifying all data in the LOS for accuracy
- Verifying Title Company fees
- Preparing re-disclosures packages when necessary
- Collating data with client and monetary details for negotiator payments
- Assisting the Mortgage Consultants with weekly figures submission
- Monitoring the Service Member Civil Relief Act loans, expires and new
- Interviewing new candidates when needed
- Reviewing investor websites to determine if further documentation required or if further follow up required
5
Experience For Mortgage Production Manager Resume
- Reviewing completed releases to ensure compliance with counties/investors regulations
- Mailing of stamped paid Promissory Note or Purchase Agreement in those states that require it
- Using SAS or other query tools, develop and maintain portfolio scorecards
- Other office tasks, such as answering telephones, faxing, filing, and operating copiers or other office machines
- Review loan system and documentation in file returning to underwriting or processing for correction, if applicable
- Meet licensing requirements set forth by Nationstar Mortgage management while gaining knowledge and grasp of loan originating systems
6
Experience For Mortgage Post Closer Resume
- Process all incoming documents received via mail and courier services and scanned to the document Imaging Manager Staging Queue
- Develop team members utilizing internal and external training resources
- Completion of required Mortgage Lending Closer training within set timeframe
- Responsible for various servicing control reporting
- Assist Business Support with indexing and mailing of remediation checks and documents
- Process checks received with closing packages via APA(automated posting application)
7
Experience For Mortgage Market Manager Resume
- Enhanced monitoring and reporting for higher risk loans
- Completes loans by monitoring collection, verification, and preparation of loan documentation; schedules and completes the loan closing
- Use appropriate pricing of new loan originations, fee income and selling of all bank products and services to maximize bank profitability
- Work with Human Resources on recruiting and hiring direct reports
- Staff training, performance appraisals, and disciplinary action, monitor phones and reports maintaining productivity standards
- Run 1099A balancing reports throughout the year; execute ·corrections on coding errors and perform deletions for all accounts reinstated
8
Experience For Mortgage Service Specialist Resume
- Research County recorders on line if necessary as well as making phone calls to the counties and building relationships
- Prepares closing documents assuring documents meet all required state, federal and S&T guidelines
- Prepare Promissory Notes for safekeeping; package closed loan files and prepare for shipping in accordance with investor instructions and procedures
- Assist with assigned monthly reporting and reconciliation (i.e. ALLL, TDR Recon) as well as assigned ADHOC reporting
- Ensure all applicable servicing systems are updated including CACS, ALNOVA, TSYS and any Vendor provided systems
- Responsible for developing community involvement activities and encouraging broad participation
- Knowledge of systems including Microsoft Office suite
- Manage risk pricing of loans in pipeline; process investor commitments; monitor rate fluctuations in marketplace and advise management of significant changes
- Operational aspects of Mortgage Backed Securities Division (MBSD) of the Fixed Income Clearing Corporation (FICC)
9
Experience For Mortgage Administrator Resume
- Utilize the Front Office Trading System, Broadridge MBS Expert and Impact, FICC, along with other applications to accomplish daily functions
- Oversee the arrears collection process and handle the servicing of the loan accounts in default
- Perform complex calculations and prepayment premiums including accrual for loans
- Ensure all closing documentation is received and reviewed in a timely manner in order to ensure the salability and insurability of the loan
- Review of all closing documentation to ensure they are accurate, properly signed and notarized as required
- Also responsible for insuring that the security for the loan proceeds is in line with the amount disbursed
- Timely preparation of comprehensive loan package for Post Funding Quality Control reviews by our third party vendor
- Serve as project manager for agricultural mortgage loan closings in accordance with existing Closer Guidelines
10
Experience For Mortgage Default Spec Resume
- Contribute to improvement of legal department practices and policies relating to loan closings
- Ensure that team responds to all servicing requests in a timely manner
- Interface regularly with Loan Origination, Real Estate, Investment Accounting and Finance, Credit Risk Management, Legal and ALM
- Balance account, process monthly entries and complete tax reporting for derivative products
- Ensure accurate and timely billing for services performed as per fee schedule and contribute to the reduction of overdue receivables, as required
- Analyzes current client relationships to determine opportunities to assist the client in reaching their home ownership goals
- Collect and analyze loan applications and supporting documentation to determine applicant's credit worthiness
- Work in accordance with bank policy and applicable regulatory requirements and guidelines for mortgage loans when processing loan requests
- Manage responses to customer complaints and review evaluations, taking corrective action as necessary to ensure top quality service
List of Typical Skills For a Mortgage Resume
1
Skills For VP Mortgage Production Resume
- Demonstrated organizational skills with the ability to assign/prioritize work assignments
- Strong organizational skills with the ability to manage, prioritize, and successfully complete multiple on-going projects and requests
- Demonstrates outstanding proficiency in PC skills including MS Office suite
- Strong overall computer skills (including Encompass (LOS), MS Office products, report writing systems, relational database systems)
- Excellent math/accounting/balancing skills
- Effective listening, comprehension, and negotiation skills
- Be an exceptional communicator with strong organisational and planning skills
- Strong customer service, math and decision making skills
- Proven problem-solving, analytic, and research skills
2
Skills For Mortgage Lender Resume
- Strong negotiation, presentation and communication skills. Ability to apply share and transfer highly specialized
- Demonstrates competent math and analytical skills
- Be an exceptional communicator with strong organisational and planning skills, as communication in this role is crucial
- Mortgage lending origination experience required, including residential construction experience or other directly related experience
- Demonstrates analysis and problem solving skills.,
- Set personal goals and manage time effectively.Bi-lingual specialty skill desired (Spanish and English).,
- Good interpersonal skills and the ability to identify new products/counterparties
- Excellent oral, written and telephone communication skills
3
Skills For Mortgage Closing Manager Resume
- Self-starter, ability to work independently or within a team environment. Strong interpersonal skills and ability to develop and maintain relationships
- Excellent interpersonal and communications skills, Detail oriented, Dependable, Works well under pressure and Proficiency in Microsoft Office
- Demonstrated ability to perform effectively under tight timelines
- Excellent PC skills and possess high level of proficiency in Microsoft products
- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to strict deadlines
- Computer skills including basic knowledge of word processing
- Mortgage banking experience (preferably loan delivery, post closing or custodial experience)
4
Skills For Mortgage Servicing Response Specialist Resume
- Basic web-based skills including use of e-mails, group messaging and data collection
- Deep intellect and problem solving skills
- 12. Provides long term direction to managers, to assist in enhancing their skills and capabilities
- Demonstrated experience in analytical, critical thinking, and research techniques
- Effectively implements established mortgage lending objectives, policies, and practices
- Communicate effectively and professionally with vendors on outstanding issues
- Accuracy in filing documents and data entry skills
- Problem solving skills with attention to detail and accuracy
5
Skills For Mortgage Production Manager Resume
- Math aptitude, PC skills (Excel and Access), typing, and attention to detail
- Intermediate PC skills including MS Word, Excel, Lotus Notes, Outlook
- Prior experience with strategic partnering
- Highly developed problem solving skills.
- Three to five years’ experience in commercial mortgage servicing with a strong focus in asset services
6
Skills For Mortgage Post Closer Resume
- Three to five years’ experience in commercial mortgage servicing with a strong focus in client services
- Highly developed problem solving skills are required
- Possess broad scope of underwriting knowledge and skills
- Demonstrate a strong knowledge of Agency underwriting guidelines
- Analytical, strategic, developed communication and diplomacy skills used to direct / persuade / influence others
- Prior experience preparing and/or reviewing: Motions for Relief, Proof of Claim, Payment Change Notices, Post Petition Fee Notices
7
Skills For Mortgage Market Manager Resume
- Prior experience preparing and/or reviewing: Motions for release, Proof of Claim, Payment Change Notices, Post Petition Fee Notices
- Mortgage default related experience. Supervisory/training experience
- Outstanding written and verbal communication skills, and an ability to present to executive audiences
- General office experience or basic accounting experience
- Previous experience using MSP and Empower.Net strongly desired
8
Skills For Mortgage Service Specialist Resume
- Advanced relationship management and business development skills
- Organizational skills with attention to detail, consistency and follow through
- Ensures that we have the appropriate KPIs and KRIs and operational metrics to manage the business effectively and ensure transparency
- Previous experience as Administrative Assistant or office experience
- Highly developed communication skills written and oral
- Clearly and effectively communicate product plan, progress, impediments and results, as appropriate, to a spectrum of audiences
- Effectively communicate to closing department about company changes to policy and procedures
- Exceptional analytical and critical thinking skills to resolve complex processing and loan scenarios using sound judgement
- Strong analytic ability, good judgment, strategic and multidimensional thinker
9
Skills For Mortgage Administrator Resume
- Team player, able to effectively interact with all departments
- Basic skills with Microsoft Office Applications
- Prioritizing trade settlement activity and reconciling problems using own initiative
- Prioritising and organising your workload to ensure the best outcome is achieved
- Understanding of strategy, planning and priorities of the team and wider company
- Conceptualizing strategies for book build up in Priority Sector segment
10
Skills For Mortgage Default Spec Resume
- Closing experience as well as knowledge of Mortgage systems (both LOS and Image)
- Diverse experience in all areas of mortgage operations including: processing, underwriting, closing, funding, and post-closing
- Strong mortgage lending background preferably in Purchase Clearing, UW, Processing or Closing/Funding
- Experience working in the mortgage banking industry, including financial analysis, forecasting, and financial reporting
- Excellent problem solving abilities, including knowing who to contact for assistance in obtaining resolution
- Experience in leading a team, passionate about inspiring and nurturing others
- Demonstrates working knowledge of 3rd party vendors essential in processing and closing a mortgage
- Detail oriented an able to work with complex transactions independently to include multi-tasking, prioritizing and meeting deadlines
List of Typical Responsibilities For a Mortgage Resume
1
Responsibilities For VP Mortgage Production Resume
- Strong analytical and problem solving skills. Detailed knowledge of financial statements. Proven financial modeling skills
- Strong time management and organizational skills. Excellent communication and presentation skills
- Administrative experience that demonstrates effective customer service skills
- Effective organizational skills with the ability to assign/prioritize work assignments
- Experience with partnering with user interface design and user experience teams to deliver amazing digital experiences
- Strong PC skills, knowledge of Microsoft Office and operating systems
- Experience in applying the following MS Office skills: Word, Excel, Powerpoint
- Set personal goals and manage time effectively.Bi-lingual specialty skill desired (Spanish and English)
2
Responsibilities For Mortgage Lender Resume
- Strong communication skills and ability to present information clearly, concisely and professionally
- Prior experience and proven ability to work with difficult customers and situations is required
- Excellent arithmetic skills
- Effective phone usage skills
- Strong analytical and technical skills including Excel
- Excellent computer skills, specifically Encompass, Microsoft Outlook, Word, Excel, and PowerPoint
- Prior experience of leading, developing and motivating a direct team, including hiring and performance management
3
Responsibilities For Mortgage Closing Manager Resume
- Keep up to date with changing market to effectively offer suitable financing options to meet customer needs
- Problem-Solving Skills: Research, gather, arrange, compile, summarize, and evaluate data in recommending solutions
- Strong knowledge of mortgage/equity loan documentation experience including NFCU loan documentation
- Superior home lending and risk management skills
- Act as closing and funding resource based on prior experience at working in high-volume Mortgage Fulfillment Center
- Liaise effectively with both internal and external customers
4
Responsibilities For Mortgage Servicing Response Specialist Resume
- Prior experience as a Construction Loan Administrator is required
- Demonstrated ability to lead, train, coach and direct the work of less experienced team members
- Demonstrated ability to prioritize work and resolve escalated complex problems/issues in a timely manner
- Basic oral, written and telephone communication skills
- Work effectively under pressure in a fast paced environment
- Work effectively under pressure in a fast-paced environment
- Communicate effectively, collaborate and establish effect work relationships with diverse groups and individuals
- Highly developed systems skills, to include Excel
5
Responsibilities For Mortgage Production Manager Resume
- Demonstrated ability to generate and manage a strong pipeline of loans
- Speak effectively before groups of investors, customers or employees of organization
- Effectively communicate with third parties and borrowers
- Effectively present information/respond to questions from managers, clients and customers
- Experience in mortgage loan closing with extreme emphasis in closing loans through the new TRID guidelines and regulations
6
Responsibilities For Mortgage Post Closer Resume
- Demonstrated understanding of mortgage servicing requirements
- Strong spelling, grammar and proofing
- Proven track record of developing and maintaining a dynamic, high performance team culture
- Experience using Microsoft office products including Excel, Word, PowerPoint and Outlook
- Expert skill leading and guiding multi-functional teams to ensure timely and accurate outcomes
- Post Closing or Closing experience as well as knowledge of Mortgage systems (both LOS and Image)
7
Responsibilities For Mortgage Market Manager Resume
- Previous funding or closing experience in a mortgage environment
- Previous experience managing software implementations involving external vendors
- Strong understanding of underwriting policies of FNMA, FHLMC, FHA, VA, USDA and other Secondary Market Investors
- Effective Pricing strategy for yield maximization, through segments and niches, as well as using price as an operational capacity control
- Experience working in Mortgage Processing, Paralegal, or related role
- Strong knowledge of mortgage lending products including their functionality and value to the customer
- Experience with Excel creating and managing database
- Monitor our processing pipeline to assure that all loans have a flood determination in file prior to closing
8
Responsibilities For Mortgage Service Specialist Resume
- Experience of P&L responsibility, with track record in reaching performance objectives
- Work well with others in a very strong team setting
- Administrative and Reporting experience in a Financial Services Organization
- Demonstrates high level of professionalism; actively attends meetings and conveys understanding of comments and questions of others; listens well in a group.,
- Strong attention to detail – particularly with numbers, spelling and grammar
- Experience meeting service delivery targets
- Experience in mortgage production, preferably in a branch setting within a builder environment
- Strong working knowledge of applicable laws/regulations
9
Responsibilities For Mortgage Administrator Resume
- Proven track record of driving results with appropriate urgency
- A proven track record of motivating teams towards business objectives
- Previous post closing experience
- Experience with the use of imaging equipment and software
- Experience working as an administrator in financial services - mortgage, pensions, investment or protection
- Excellent judgment, logic and reasoning. Detail-oriented. Previous pipeline management
- Capital Markets pricing and performance management experience and ability to manage a multifaceted, complex P&L
- Experience with origination processing
10
Responsibilities For Mortgage Default Spec Resume
- Previous Mortgage Banking Experience
- Previous mortgage servicing experience is required
- Experience in using down payment assistance programs
- Experience managing large projects of over 30 people with complex interfaces
- Experience with mortgage applications (related to origination, servicing and default management)
- Enthusiastic adopter of technology. Computer literate with experience using Microsoft Office, Google Mail and other software and applications
- Experience working with property Appraisals
- Experience working with property Insurance to include Flood Insurance
- Be able to motivate and inspire others - working excellently on your own and as part of a team
Related to Mortgage Resume Samples
Manager Mortgage Resume Sample
Work Experience
• Business administration diploma and\or equivalent work experience
• Basic knowledge of MS Office suite of products (outlook, word, excel, power point)
• Fraud prevention training
• Strong interpersonal and communication skills; written and verbal
...
Professional Skills
• Uses time effectively and efficiently, con...
• Can obtain and coordinate resources to get...
• Responsible for execution of the mortgage ...
Mortgage Assistant Resume Sample
Work Experience
• Review UWLR (Underwriting Wholesale Loan Report) and send out 2nd notifications as needed
• Review URLR (Underwriting Retail Loan Report) and send out 2nd
• Prepare letters to appropriate vendors/customers
• Coordinate and prepares reports as needed by ...
Professional Skills
• Strong Sales and service oriented with a d...
• Experience in an office setting (1+ years)
• Mortgage lending or bank operations experi...
Mortgage Banking Resume Sample
Work Experience
• Manage Contract Central alerts
• Manage follow-up with mortgage bankers’ prospects
• Review customer Profile forms to identify prospects
• Manage pre-qualifications leads
• Independent logical problem solver; analytical ability to...
Professional Skills
• Strong verbal and written communication sk...
• Self-starter with the ability to work inde...
• Prior work experience in Consulting, Risk ...
Credit Portfolio Group Resume Sample
Work Experience
• The position manages Issuer Fiduciary reporting requirements and ensures the Issuer Fiduciary Head is fully apprised of Issuers’ Fiduciary Business status to present same to the Global Issuers’ Fiduciary Committee
• Deep understanding of business and associated risk (credit and product) in Trade - ...
Professional Skills
• Good basic programming skills – VBA or oth...
• Understand financial accounting, experienc...
• Understand financial accounting, experienc...
VP-credit Resume Sample
Work Experience
• Assist in the Firm’s communication with regulators regarding Credit related issues
• Manage SBA underwriting staff to efficiently review/ structure SBA opportunities and underwrite SBA loan request utilizing their knowledge of Wintrust loan policies, SBA Eligibility requirements and sound credit an...
Professional Skills
• Experience in unsecured lending with focus...
• Work independently with the ability to dev...
• MBA or CFA are required
Loss Mitigation Resume Sample
Work Experience
• Experience: At least 4 years’ of Auto Finance experience, including experience that demonstrates effective customer service skills
• Manage the daily performance, quality adherence and workout production of the Loss Mitigation Underwriting and New Application Setup Team (Staging)
• ...
Professional Skills
• Demonstrates strong reporting and analytic...
• Strong skip-tracing skills and collection ...
• Utilize your excellent listening, oral, an...