Network Services Resume Sample
Estell O'Reilly
8618 Kiara Street,
San Francisco,
CA
+1 (555) 564 5227
Work Experience
Network Services Manager
09/2016
-
PRESENT
Phoenix, AZ
- Manage day-to-day operations and projects in the areas of Routers, Switches, LAN, WAN, WLAN, Proxies, Remote Access, wireless authentication clients, traffic shaping and policy management and other operational/engineering activities as required
- Experience leading a team with increasingly responsible experience in network operations
- Provides overall leadership, supervision and strategic direction for the Network Services organization to provide quality network services to the Walt Disney organizations
- Develops/oversees the implementation of network services pricing models, support models, service levels and cost recovery processes. Network Services include Data Center LAN, WAN Routing/Switching, Internet, Wireless, Cellular, Voice, Video/Media Delivery and converged solutions
- Ensures the development and maintenance of network services portfolio, budgets, forecasts in alignment with company financial and project planning cycles and the service invoicing process
- Conducts thorough market assessments, price competing services and understand the influencing market factors that drive the balance between cost and value
- Works with Hosting/Client Services and the Service Portfolio team to ensure alignment with overall DTSS Services roadmap and strategy
- Works with the Service Portfolio & Planning teams to ensure all relevant service offering elements are defined and that delivery costs are fully understood prior to deployment
Network Services Engineer
12/2010
-
07/2016
San Francisco, CA
- Develops creative solutions to problems
- Develop and promote other associates for the group/team’s needs
- Able to summarize and or present complex problems and/or technical information in a simplified manner
- Prioritize and lead team to execute short-term projects to meet long-term goals
- Sees beyond the current processes and identifies process improvements
- Collaborate and build strong relationships throughout the department
- Promotes effective conflict resolution by listening to others opinions and responding with a win-win solution
- Able to communicate to senior management, business partners, and group/team with the appropriate information at each level
Network Services IT Intern
05/2006
-
09/2010
Chicago, IL
- Works with segment relationship managers to understand customer demand for existing, and potential future, services. Designs new service offerings and develops service deprecation plans based on customer demand forecasts
- Oversees the development of a Telecommunication Program/Project Management function to provide project management for telecommunication projects and a consistent methodology for all aspects of the projects including communications, resource and financial tracking, risk and dependency identification
- Knowledge of the Bank’s International Branch Network and operating environment is an asset
- Knowledge of the Bank’s International Branch Network
- Develops and approves Root Cause Analysis (RCA’s) and drives proactive / preventive process improvement
- Develops and evolves network Methods & Procedures (M&P’S) on an ongoing basis
- Guides team to reach solutions to complex problems. Mentors associates to be great problem solvers
- Detailed orientated, able to analyze and research data and reports; uses information to assist department with making financial decisions
- Evaluates the impact and ramifications of decisions on the department and organization
Education
University of Management and Technology
2001 - 2005
Engineer's Degree in Computer Science
Professional Skills
- Professional demeanor, strong written and oral communication skills, strong computer skills, and the ability to learn Beacon’s internal systems
- Strong project management skills and experience involving complex, high-visibility projects
- Strong organizational, analytical, problem-solving, and negotiation skills
- Strong presentation, negotiation, facilitation and problem solving skills
- Strong relationship management skills to work at all levels of an organization and ability to influence Client Executives, Project Teams and Supplier Personnel
- Strong interpersonal skills to establish customer and staff relationships at all levels
- Experience and skills in network technology in enterprise corporate network
How to write Network Services Resume
Network Services role is responsible for technical, planning, telephony, wireless, research, cloud, technology, trading, telecommunications, compensation.
To write great resume for network services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Network Services Resume
The section contact information is important in your network services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Network Services Resume
The section work experience is an essential part of your network services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Network Services resume experience can include:
- Strong organizational skills with ability to work on multiple tasks simultaneously
- Collaborate effectively with stakeholders and build relationships
- Proven track record of driving and leading large-scale architectural projects throughout an entire organization through to completion
- Build and maintain strong technical documentation including a standard operating procedure manual. Cross-train staff for full support globally in all instances
- Experience leading projects in both agile and waterfall methodologies, required
- Proven ability to drive decisions using data and metrics to inform associates and stakeholders of technology, optimizations and decisions
Education on a Network Services Resume
Make sure to make education a priority on your network services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Network Services Resume
When listing skills on your network services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical network services skills:
- Have extensive experience in leading large teams, enabling managers to effectively deliver business as usual activities and complex projects
- History of effectively managing a team of skilled engineers
- Self-starter & Highly motivated with excellent written and communication skills
- Encouraging training, skills development, and succession planning
- Implementing changes (depending on skills - from minor to major projects)
- Ensuring the right environment is in place so that staff are effectively mentored, developed and trained
List of Typical Experience For a Network Services Resume
1
Experience For Network Services Manager Resume
- Network Services Director is responsible for providing leadership and oversights for data networking services, voice and messaging services, firewalls, and IPS services
- Proven experience with voice technologies & services in a large call center environment including VoIP/SBC/SIP trunking, PSTN, TFN, DID, PBX, e911, etc
- Experience in direct user support providing excellent customer service
- Proven security architecture knowledge, specific experience with PCI DSS and SOx compliance
- Operating and Capital budget responsibility for all network services, as well as prioritization and recommendations of capital investments
2
Experience For Network Services Engineer Resume
- Experience in managing teams geographically dispersed and working in different time zones
- Experience managing a reasonably complex WAN environment, including exposure/connection to Cloud services/providers
- Previous extensive experience of building and developing a technical team
- Diverse work experience in IT, focusing on the data and voice networking services
- Experience managing large IT data and voice networking environments with more than 100 sites and 5,000+ network devices
- Proven track records in successfully developing and managing $20M+ network budget
- Excellent problem solving capabilities and ability to work well under pressure
- Recognize associates for strong performance and demonstrating the company Mission – Vision – Values
- Experience managing a staff of Network Engineers
3
Experience For Director, Network Services Resume
- Works with the Service Portfolio team to ensure that service performance metrics are included in the consolidated DTSS Service Performance framework
- Experience managing data center network platforms and services
- Experience managing 3rd party relationships for managed services and delivery
- Motivate, develop, and direct people as they work; coach others and provide effective performance feedback
- Manage and oversee vendor activity; develop effective negotiation strategies and prepare a plan of action
4
Experience For Network Services Specialist Resume
- Strong knowledge of VPN technology
- Forecasting, Capacity Planning and Lifecycle management of the network services area
- Recommending and maintaining network architecture and infrastructure
- Diagnosing and resolving network problems
- Monitoring network capacity and performance
5
Experience For Manager of Network Services Resume
- Recommending network backup and recovery procedures
- Building Alstom Transport strategy
- Working knowledge of Outlook, Microsoft Word and Excel or their equivalents
- Maintaining all records related to both housed servers and company servers
- Analyzing and recommending network requirements
- Maintain a thorough understanding of Local Area Networking, layer 2 switching, spanning tree, data security, DNS, IP Routing, HTTP, VPN, and Email Routing
6
Experience For Director of Network Services Resume
- Performs network upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements
- Manage IT staffing, including recruitment, supervision, scheduling and career development
- Execute project management and planning following the IT roadmap created by the IT infrastructure steering committee
- Cope with changing environment - including adapting to meet emergency business critical events
- Responsible for the following service domains: Data Networking Services, Voice and Messaging Services, Firewalls, and IPS Services
- The purpose of this role is to establish & maintain a strategy for ensuring audit / compliance readiness to defined networking standards
- Provide support to global services tendering teams on evaluating professional services requests
- Sr Technical Engineering Specialist responsible planning, design, implementation and operations of Shire’s Enterprise Network
- Expert level knowledge of Cisco switching and routing technologies
7
Experience For Network Services SME Resume
- Coordinate and partner with the Information Security Team to secure the network, developing network access, monitoring controls and evaluations
- Highly competent in public speaking, and communicating to high-level executives on the topic of information technology
- Lead internal projects and implement automation, scripting, and software defined networking
- Capable of working under pressure/using own initiative with minimal supervision
- Create and execute tactical planning for network engineering and architecture
- Lead and assist in developing technical and user-facing documentation
8
Experience For Network Services Representative Resume
- Intermediate expertise with routing, switching and VoIP solutions
- Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for critical systems
- Lead the preparations for each audit or assessment; working with the teams to collect all required documents and drive to required timeline
- Identify areas of improvement and lead critical path decisions to drive solutions ensuring they are on time, on budget and to appropriate quality standards
- Manage, maintain and develop platforms and technical resources including
9
Experience For Network Services Manager, Retail Resume
- Day to day management and monitoring
- Documentation of processes and procedures surrounding the platform
- Planned maintenance, notification and handling thereof
- Pro-active monitoring of the active queue of calls in the team
- Translate vision and approved networking concepts into solutions
10
Experience For Business Analyst, Network Services Resume
- Collaborate with engineering teams to deliver integrated solutions to Toyota Financial Services
- Serve as part of the Network Service Offering management team
- Share resources between the development of the service offering and transformation/implementation
- The role also involves collaboration and communication with the Network Offering Lead, CAN Leads, SDLs, DC Leads, BSS, OE, OTC, PTP and RTR Service Lines
- Lead a global technical and administrative global team, reporting to the head of Enterprise Infrastructure
- Manage wireless systems, including mesh environment
- Ensure environment supports all users by assuring its stability and performance. Architect highly available systems and components
List of Typical Skills For a Network Services Resume
1
Skills For Network Services Manager Resume
- Experience in technology industry with experience working in network architecture and network engineering
- Skills to both train staff and successfully gather information needed to streamline processing
- A facility for effectively communicating the company’s decisions and business plans
- Strong experience with MS office including Visio and Excel
- Demonstrated experience managing staff across geographic locations
- Communicate effectively in both written and verbal form to patients, staff, physicians, and management staff
2
Skills For Network Services Engineer Resume
- Effectively visualize and communicate strategic goals
- Demonstrated experience communicating with Network Architects
- Relevant Work Experience: 2 years’ experience in insurance, medical, healthcare or related field required
- Experience in planning, designing, and implementing enterprise-level network technologies
- Have previous experience in a small/matrix technical team, and the mentoring and training of technical staff
- Significant experience in leading large enterprise-wide network programs and projects involving internal teams and external IT service providers
- Previous experience working in a large-scale network environment directing a global network staff of 6 or more resources
- Have experience in a senior networking support position
- Have experience of working with large enterprise outsourcers
3
Skills For Director, Network Services Resume
- Experience engaging with senior-level customers
- Effective planning and project management
- Knowledge of and experience in managing data and voice network services and infrastructure in a complex environment
- Knowledge of and experience in the architecture, design, acquisition, installation, maintenance and management of networking services and equipment
- Provide strong understanding of expense and resource management processes to ensure budgets stay on plan
4
Skills For Network Services Specialist Resume
- Good understanding of cellular radio technology & Wireless Carrier’s Radio Access Network (RAN) & Core Networks
- Experience managing geographically dispersed teams of engineers
- Experience in day-to-day leadership of large development programs, driving them to successful completion
- Demonstrable experience managing programs throughout a full lifecycle (from Inception to Deployment and Maintenance)
- Establish active vendor relationships to ensure that emerging technology solutions are appropriate, cost-effective, and reliable services
- Have significant experience in a 2nd Line IT Support role
- Have experience with appropriate security technologies
- Several years of experience in Market Analysis/Location Analysis
5
Skills For Manager of Network Services Resume
- Subject matter expertise load balancer, DNS, SSL off loader (5+ years of experience)
- Very strong business and innovation mind
- Provide consultation workshops for Customers to enhance their understanding and experience from the product, and to apply relevant configuration to their NSP
- Strong grasp of networking concepts, implementation and management of network management tools
- Experience in network Quality of Service
- Strong teamwork qualities to coordinate with multiple teams and across departments, complete projects, resolve problems in a timely manner
- Related work experience
- Developing and maintaining multi-year product roadmap and strategy for all Managed Data Services
6
Skills For Director of Network Services Resume
- Partnering with the product development and marketing team to ensure timely development and launch of Managed Network Services products
- Writing and reviewing RFP/SOW’s.
- Ensuring that any new requests are allocated and responded to in a timely fashion according to agreed response times
- Working knowledge of network monitoring fabric
- Working knowledge of hand-held network troubleshooting tool
- Rotating Incident and Service Request support tool queue management
7
Skills For Network Services SME Resume
- Gathering market and customer requirements for product enhancements and new products
- Managing enterprise communication system
- Providing technical expertise to internal / external parties and customers
- Designing communication infrastructure solutions
- Cooperating across teams and countries on projects
8
Skills For Network Services Representative Resume
- Keeping the Infrastructure secure and up-to-date
- Handling any escalations or enquiries from other teams
- Scripting languages (ie. PERL, Javascript)
- Knowledge in IP networking, familiar with networking concepts such as Routing Protocols (ie OSPF, BGP,), DHCP, RADIUS AAA, MPLS, IP VPN, VLAN, VLL/VPLS, etc
- Field incoming help requests from Members, Team Members and monitoring alerts ensuring that the Incident Management System is kept up to date
- Definition and ongoing maintenance of product pricing, packaging and sales incentives to drive product penetration in the market
9
Skills For Network Services Manager, Retail Resume
- Outage and incident handling including publishing reports and updates in a timely fashion
- Leverages existing and emerging technologies to develop solutions to improve the performance of the overall Network infrastructure
- Establishes a healthy network by evaluating network performance issues including availability, utilization, throughput, and latency
- Soft Switch platform and Network LAN/WAN Routing and Switching certifications
- Knowledge of Digital and Soft Switch platforms, as well as Routing and Switching Network Technologies
10
Skills For Business Analyst, Network Services Resume
- Leverages existing and emerging technologies to develop identify solutions to improve the performance of the overall Network infrastructure
- Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role
- Individual contributor responsible for on-site installation, maintenance and repair of networking products, software and operating systems
- Define and manage ongoing network operational requirements, analysis, selection, design, development, implementation and network operations testing
- People leadership, senior capability in managing and driving change in an organization with multiple customers
- Expertise in molding and implementing standard systems management practices, such as ITIL
- Provide incident, request, and change management, this includes staff scheduling, goal setting, performance and SLA management
List of Typical Responsibilities For a Network Services Resume
1
Responsibilities For Network Services Manager Resume
- Defines/ implements process and strategy to ensure network service definitions and defining elements are published, kept up to date and are reflective of consumption trends
- Works with engineering/architecture and operational teams to ensure that all services pivot back to agreed upon operational metrics and measurements prior to implementation
- Opportunity to work with highly skilled network engineers with varied skills sets
- Demonstrate excellent organizational abilities, ability to prioritize and follow up on open issues and projects with a sense of urgency
- Ignificant proven experience in comparable IT role
- Listen, write, and communicate effectively
- Effectively plans and organizes own workload, self-motivated
2
Responsibilities For Network Services Engineer Resume
- Strong working knowledge of LAN and WAN networks
- Experience as a practicing network engineer or manager of network engineers
- Strong proficiency with EIGRP, BGP and OSPF routing protocols
- Experience in Human Resources
- Good abilities with project management in small to mid-sized projects
- CCIE/CCNP or comparable level of experience
3
Responsibilities For Director, Network Services Resume
- Corporate experience (installation, configuration and support)
- Experience with Cisco equipment, SQL server, and Windows servers 2008/2012
- Work independently and as part of a team of highly skilled IT professionals
- Experience with network related hardware / software and evolution paths
- Comprehensive hands-on experience with LAN, WLAN, MAN / WAN topologies
- Previous customer service experience
4
Responsibilities For Network Services Specialist Resume
- Develop and own the processes and procedures used by the team to organize and prioritize workload
- Previous vendor management experience essential
- Working knowledge of managing multiple servers and storage farms
- Working knowledge of managing a virtual machine (VM) environment
- Business continuity/disaster recovery planning/testing
- Participates in Facility planning, master planning and construction projects to design cable plant infrastructure
5
Responsibilities For Manager of Network Services Resume
- Monitor multiple project teams’ status and ensure that appropriate project monitoring tasks are implemented and utilized
- Work closely with SMEs from business partner teams to maintain a high performing and robust network infrastructure
- Assist in providing scope and cost for projects
- Ensure the highest levels of systems and infrastructure availability through proactive infrastructure life cycle management and monitoring
- Manage devices including routers, switches, firewalls, load balancers, and other network equipment and services
- Own and drive the overall performance measurement and reporting of services
- Negotiate service level agreements (SLAs) and operational level agreements (OLAs) relating to the service with business and internal IT team
6
Responsibilities For Director of Network Services Resume
- Assist with the definition of training and development plans for junior members of the team
- Assist with conducting annual reviews for junior members of the team
- Works in a lead capacity during project design and implementation activities
- Participation in project delivery work that includes design, configuration, testing and deployment
- Develop process improvements and standard operating procedures for network related tasks and activities
7
Responsibilities For Network Services SME Resume
- Monitors all IT corporate and datacenter networking to ensure uptime requirements are met, measured through service level agreements
- Produce and maintain IT network best-practices for IT network staff, and oversee training
- Participate in IT infrastructure steering committee to help guide strategic IT infrastructure needs
- Perform monthly budget forecasting, expenditure management, variance analysis
- Manages, leads, develops and documents: network designs, capacity planning, security, network optimization, network remediation’s and/or upgrades
- Capacity management - managing utilization of assets
8
Responsibilities For Network Services Representative Resume
- Keen interest in leading edge technologies
- Responsible for driving the One DU culture through values and customer service standards
- Intermediate analytical, evaluative, and problem-solving abilities
- Acts as liaison in providing information to administrative personnel and faculty
- Assume direct accountability for leading a team
- Document existing network services processes, review documentation and publish internally
- Drive compliance for the organization and ensure regulations are met
9
Responsibilities For Network Services Manager, Retail Resume
- Educate the Network Services team on regulations and communicate the schedule of audits and assessments well in advance
- Create and maintain process, IT policy, and audit documentation
- Assist in the recommendation of corrective actions to meet identified gaps
- Assist in the design and implementation of controls and processes to meet identified gaps
- Lead verbal and physical vendor audit activities
10
Responsibilities For Business Analyst, Network Services Resume
- Gather data and present metrics when required
- Lead and oversee access controllership process for network services
- Develop and manage an annual budget including Operation and Capital projects; provide supporting cases for additional investment; continually evaluate capacity of network services and provide appropriate projections for fiscal planning; participate in managing the Enterprise’s IT budget
- High level of objectivity, tact, and diplomacy to establish and maintain an effective on-going relationship between management, employees, business partners and the IT organization
- Work effectively and collaboratively in a team environment and with associates at all levels/areas of the organization; Excellent oral and written communication skills to interact with both internal and external customers; Highly proficient verbal and written communication skills, effective with business and technical audiences
- Exceptional attention to detail and organizational skills; strong project management skills
- Solid understanding of industry best practices and standards, including IT Infrastructure Library (ITIL); experience with Payment Card Industry (PCI) and Sarbanes-Oxley (SOX) compliance and the requirements associated with Network and Telecommunications in a retail organization
Related to Network Services Resume Samples
Global Network Services Resume Sample
Work Experience
• Perform RCA/PIPP/PASD (Root Cause Analysis) on network problems
• Proficiency in Python, PERL, Shell Scripting and macro’s
• Lead major enterprise network infrastructure projects for all company data centers globally
• Drive strategic partnerships with ...
Professional Skills
• Strong project management skills and the a...
• Exceptional teaming skills within and acro...
• Cloud networking skills; familiar with AWS...
Manager, Network Services Resume Sample
Work Experience
• Maintain high level of industry expertise and understanding of supplier/market conditions
• Own the supplier relationship for cost, quality, and delivery
• Lead high level negotiations with supplier executives
• Execute commercial contracts and quarterl...
Professional Skills
• Manage a team of people and business manag...
• Excellent verbal and written communication...
• Staffing, developing standards, technical ...
Technician, Network Resume Sample
Work Experience
• Collaborates with Level 1 and 2 technical support and software systems engineering to solution network technical issues as needed to support wide area issues and complex incidents needing restoration
• Performs root cause analysis and other process analytics utilizing the Information Technology Inf...
Professional Skills
• Team player; good customer service skills
• Hands-on working experience with Switches,...
• Experience in a network and desk side tech...
Analyst, Network Resume Sample
Work Experience
• Maintain sniffer Tool’s Application and Business Group currency
• Travel for key stakeholder meetings
• Two to Fouryears of experience with Infrastructure and/or Change Management in an ISP or large-scale network operations environment can be substituted
• &n...
Professional Skills
• Strong analytical and logical skills, Stro...
• Strong communication skills Spanish and En...
• Excellent computer/keyboard skills with ad...
Manager, Networking Resume Sample
Work Experience
• Experience in managing relationships and influence within a customer and with external third parties that formulate a customer’s strategic thinking and actions
• Participate in the pre-sales process with services sales, Engagement Managers, and consulting architects to understand customer’s busines...
Professional Skills
• Experience coaching, training and mentorin...
• Experience consulting to external clients ...
• Experience in end-to-end marketing includi...
Network Professional Resume Sample
Work Experience
• Provides first line technical support on data, voice or video networks for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action
• Performs data or voice network configurations and configuration changes of various voice or data ...
Professional Skills
• Capability to lead Cisco Unified Communica...
• Cisco Unified Communications Manager Busin...
• Unity Connections (CUC) - Voice mail