Officer Resume Sample
Abby Mayer
818 Konopelski Wall,
New York,
NY
+1 (555) 120 4012
Work Experience
Senior Compliance Officer
06/2017
-
PRESENT
Houston, TX
- Developing a dedicated program structure aligned to regulatory requirements, with consistent structure, tools, processes and reporting
- Executing against delivery commitment related to BUSA workstreams and Citigroup directives (Governance and Oversight, Risk Assessment, Customer Due Diligence / Know Your Customer, Customer Risk Scoring, Independent Testing)
- Defining and coordinating delivery of other AML commitments as they arise, such as responses to regulatory requirements pertaining to the BUSA AML Compliance
- Compiling quarterly regulatory policy-related reporting
- Preparing periodic policy-related updates and presentations for GCB Compliance management
- Aggregating and uploading business-level compliance policies to the Citi Policy Directory
- Act as the Business Recovery Coordinator (BRC) for FRO NAM business; supporting the implementation of Business Continuity policies, standards, recovery programs, testing and reporting
- Subject matter expert in COB and Information Security policy disciplines
- Defines, implements and applies area-wide COB policies and standards by leveraging knowledge of global COB principles
Officer
07/2012
-
02/2017
Dallas, TX
- Develops and manages COB and TCD solutions for multiple functional areas
- Provides expertise in area and an advanced level of understanding of the principles of business recovery and controls
- Manages risk by analyzing emerging COB threats and potential impact to business and defines solutions to mitigate business exposure by leveraging expert analytical and technical skills
- Drives constructive procedural changes to ensure effective risk-based implementation of IS requirements and summarizes the IS status to the business in business terms
- Establishes relationships with business managers and is consulted as a subject matter expert in multiple areas. - Participates in sector-level and corporate-level governance or program processes / committees to provide adequate representation for some aspect of program management. E.g., ISRA Working Group, TPISA Working Group
- Solves / works a variety of high-impact, high-profile problems / projects with considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards
- Assist the line managers and the Center Head to identify business recovery control gaps/ weaknesses, analyze root cause, and develop robust and practical correction action plans to improve the quality and effectiveness of the business recovery environment
Program Management Officer
05/2008
-
05/2012
Detroit, MI
- Provide support to Risk and Control Management in the implementation of Citi wide initiatives, migration efforts and projects including key corporate policies and procedures. - Support GISO to execute CSS initiatives and requirements
- Coordinate Data Center Tests
- Assist businesses with all Total Country Disability related activities
- Representing the IS function across the business, explaining the value of IS and sharing expertise; establishing self as an advisor and key contact for IS issues; and, establishing a network of additional resources for assistance when needed
- Demonstrating in depth knowledge of the Citi IS program and its key components; e.g., ISRA, Entitlement, ETM, TPISA, SIRT, etc.; demonstrating detailed knowledge of IS processes and tools, how they work, and what results they provide
- Being aware of key government regulations and local laws to ensure that actions comply with these requirements; e.g., Gramm-Leach-Bliley, Sarbanes Oxley, etc.; maintains up-to-date knowledge of key IS issues, changes, and trends impacting the business and the industry
- Provide fair lending advisory activities for Marketing and Decision Management businesses for US Cards. This includes review and approval of all marketing and segmentation activities used for new account acquisition and existing card members
- Assess disparate treatment and disparate impact risk for all statistical and non-statistical models deployed by Cards Decision Management
Education
University of Phoenix - Utah Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong written, listening & verbal communication skills, including public speaking/presentation skills and executive reporting
- Proven skills in leadership, including strategic planning, project management and organizational skills
- Strong organizational and time management skills; ability to effectively identify and prioritize the most critical tasks
- Good communication skills & strong analytical skills
- Strong relationship management and leadership skills are desired, including experience and ability in dealing with senior management
- Decision making skills (judgement skills)
- Strong analytical skills and the ability to effectively utilize resources to resolve issues
How to write Officer Resume
Officer role is responsible for analytical, interpersonal, organizational, business, excel, presentation, microsoft, organization, compliance, computer.
To write great resume for officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Officer Resume
The section contact information is important in your officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Officer Resume
The section work experience is an essential part of your officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Officer resume experience can include:
- Strong prioritization, problem solving, oral and written communication skills
- Strong project management skills; able to plan, prioritize, multi task and complete projects on time
- Effective Time Management and Priorities Management Skills
- Excellent presentation, writing, proofreading, and overall communication skills
- Lead and influence people across cultures using sound judgment, and with an understanding of how to operate effectively across diverse businesses
- Demonstrated time- and project-management skills, including an ability to meet multiple deadlines by maintaining a high level of organization
Education on an Officer Resume
Make sure to make education a priority on your officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Officer Resume
When listing skills on your officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical officer skills:
- Strong communication skills is critical – both written and oral (including very strong Microsoft Office skills, in particular in Excel and PowerPoint)
- Strong technical and analytical skills to effectively implement the testing guidelines
- Excellent follow-up skills with attention to detail and ability to effectively manage multiple tasks in a dynamic environment
- Strong work ethic, accountability and prioritization skills to manage team priorities to achieve goals
- Excellent follow-up skills with attention to detail and ability to effectively manage multiple tasks
- Good communication skills and analytical skills
List of Typical Experience For an Officer Resume
1
Experience For Senior Compliance Officer Resume
- Strong relationship management skills and ability to work effectively within both enterprise and business level project groups
- Effective organizational and prioritization skills with strong attention to details
- Excellent analytical skills with a demonstrated ability in risk identification, measurement and assessment, risk monitoring, reporting and escalation
- Proven motivational and organizational ability with strong forward planning skills
- Strong collaboration skills with the ability to interact at all levels of the organization with strong organizational awareness
- Strong verbal and written communication skills are required to provide answers suggestions and maintain good relations to both internal and external clients
2
Experience For Risk Management Officer Resume
- Experience in financial services with a proven ability to effectively assess AML risk in various businesses/products.
- Experience as Compliance professional or equivalent controls environment experience, including experience supporting Compliance programs
- Strong Microsoft Word, Excel and PowerPoint skills for writing reports, presentation and performing data analysis
- Experience in AML Compliance, Regulatory, Audit, Testing, or related experience, inclusive of managerial experience running a TM function
- Excellent influencing, facilitation, and partnering skills with diverse stakeholders to build consensus
- Analytical skills with demonstrated ability to draw conclusions, support findings and escalate
- Highly organized with strong time management skills and an ability to quickly grasp concepts
3
Experience For Program Management Officer Resume
- Possess strong communication and influencing skills during negotiation processes with clients
- Strong problem solving skills and ability to recommend value-added solutions
- · Possess good interpersonal and communication skills
- Good communication skills, able to engage and advise Front Office
- With “Customer-focused” mindset and good communication skills
- Strong written skills with the ability to draft superior quality analyses, policies, manuals and business correspondence
- Strong Microsoft Word, Excel and PowerPoint skills for writing reports, presentations and performing data analysis
- Risk awareness and good analytical skills
4
Experience For Registration Officer Resume
- Graduate in Business or any disciplines with good numeric skills
- Demonstrate ability to listen effectively and speak English clearly on the telephone or directly to the client in a polite and efficient manner
- Advanced skills in the use of Microsoft Word, Excel, Power Point, Outlook, and experience with the Internet and on-line research systems
- Team player, highly motivated and self-driven with strong communication and customer handling interpersonal skills
- Strong communication and influencing skills; ability to build a broad base of support among key decision makers and stakeholders
5
Experience For Investigation Officer Resume
- Good interpersonal and communication skills in both written and spoken in English and Chinese
- Strong reporting and presentation skills (MS Excel, MS PowerPoint, SharePoint)
- Strong negotiating skills, with ability to work with and influence senior management and staff without authority
- Fluent in Spanish and English, with excellent oral and written communication skills
- Strong analytical skills, results orientation and data driven approach in decision making (via KPIs and Metrics)
- Skills related to process design and effectiveness
- Excellent and organizational skills
6
Experience For Citiservice Officer Resume
- Strong collaborative and communication skills, with the ability to articulate complex and sensitive issues to management
- Excellent communication - verbal and written skills
- Good MS Access & Excel skills
- Consultative Value Added Advisor to Employee (the “coach/mentor”): Strong interpersonal and communications skills
- Exhibit interpersonal skills to ensure excellent rapport and conflict free work culture in the team
- Strong communication, presentation, project management, organizational, sound judgement, relationship management, and negotiation skills
- Solid Microsoft Excel, SQL, Oracle, R, and SAS skills as well as the ability to quickly develop advanced knowledge of each
- Strong consultant, internal controls, regulatory, and/or compliance testing skills
- Strong project management skills
7
Experience For PMO Officer Resume
- Exceptional communication skills with strong ability to influence and build consensus amongst stakeholder groups
- Excellent written and verbal communication skills, including tact and diplomacy
- Strong analytical and communication skills, able to work both independently as a leader and as a team player
- Strong leadership skills with the ability to influence others and obtain desired outcome in areas outside of direct control
- Good communication skills in English / Mandarin / Chinese essential
- Good PC skills to include Microsoft Word and Excel
- Excellent communications (written & oral) skills
- Self—starter with excellent written and oral communication skills
8
Experience For Premier Officer Resume
- Strong analytical, negotiation and conflict resolution skills
- Good communication and interpersonal skills with customers (internal & external)
- Good communication skills in English and Chinese, both spoken and written
- Strong research, investigative and organizational skills
- Time & Task Management – Manages additional / competing priorities. Deals with changing priorities to meet deadlines
- Prior experience designing or critiquing Compliance Risk methodologies and frameworks
9
Experience For Sourcing Officer Resume
- Solid experience in financial analysis, structuring, underwriting and portfolio management
- Experience in consulting, compliance, and/or testing (5+ years of experience for the senior level)
- Data analytic, transformation and processing technology and language skills, including SQL, Oracle, Teradata, ETL, ER Diagram, Big Data, etc.
- Data analytic skills using SQL, T-SQL, or PL/SQL (SQL Server or Oracle), NoSQL, Hadoop
- Advanced MS Office skills, including proficiency in Excel
- Play an active role in sharing knowledge and skills not only within your team but within the wider RM function
10
Experience For Reconciliation Officer Resume
- Assist in the development, optimization and execution of the Compliance Plan and its Monitoring requirements effectively
- Effectively support multiple client groups within IPB/AHS and cross-business initiatives
- Effectively identify, analyze and interpret complex business issues and root cause
- Demonstrates a consistent and strong work ethic
- Advanced expectation and scope management skills
- Work and interact effectively with multiple teams and entities
- Demonstrates breadth of knowledge and experience through the offering of comprehensive answers, solutions, reports, presentations or otherwise
- Delivery of both technical and soft skills training for all staff in Digiservice center
List of Typical Skills For an Officer Resume
1
Skills For Senior Compliance Officer Resume
- Strong technical and analytical skills to effectively conduct testing and monitoring procedures
- Excellent interpersonal and communication skills and experience in articulating risks verbally and in written format to various levels of staff and management
- Effective and proven leadership skills, development and coaching of staff
- Strong analytical and communication skills required combined with a good understanding of the business environment
- Excellent and effective communication and documentation skills
- Proven analytical and problem resolution skills with the ability to deliver effective and efficient solutions
2
Skills For Risk Management Officer Resume
- Strong technical skills, including expert knowledge of HTML, XML, JavaScript, CSS and graphic editing tools
- Consistently demonstrate leadership effectiveness in line with Citi’s leadership Standards by contributing to expanding skill set of team
- Prior banking experience with experience in Treasury Management products
- Strong business writing skills for composition of policies, procedures and reports
- Experience in financial services with a good understanding of complex bank environments and with AML related experience
- Lead and influence with an understanding of how to operate effectively
- Excellent written and verbal communication skills, including tact, diplomacy, and ability to negotiate and persuade others
- Strong reconciliation/accounting skills
3
Skills For Program Management Officer Resume
- Strong quantitative, analytical, problem-solving skills
- Demonstrate leadership skills and the ability to engage with colleagues in compliance, risk and the business during all phases of the process
- Strong mathematical and IT programming skills
- Excellent rapid data discovery and prototyping skills
- Effective analytical skills, including the ability to accumulate, organize, and assimilate large amounts of information
- Strong analytical, decision making, interpersonal, and written/verbal communication skills
- Highly effective interpersonal skills, demonstrating pleasant personality with great energy and initiative
- Strong negotiation, influencing, and team facilitation skills
4
Skills For Registration Officer Resume
- Meticulous with an eye for details, organized and good problem solving skills
- Experience operating effectively across globally diverse businesses and matrixed environments on a variety of compliance issues required
- Computer literacy (strong keyboard skills)
- Strong communication skills, initiative and work ethic
- Excellent analytical and written skills with ability to review, interpret and synthesize data in order to drive investigations on potential exceptions
- Strong Communication skills, in particular report writing
- Good written communication skills that support the preparation of risk management reports and other documentation
- Good oral communication skills to support the provision of verbal advice to schools
5
Skills For Investigation Officer Resume
- Excellent written and verbal communication and analytical skills; and
- Proven project management skills and ability to lead directly and by influence
- Excellent oral and written communication skills and the ability to succinctly convey information to senior management and stakeholders
- Excellent communication skills, both written and oral, and the ability to interface with senior level management across business sectors and geographic regions
- Have strong interpersonal, oral and written communications skills
- Strong analytical and organization skills to drive global execution of established action plans
- Operate Distributed Control System safely and effectively for production processing
- Strong research, analytical, problem-solving and project management skills
- Good analytical, problem-solving and communication skills
6
Skills For Citiservice Officer Resume
- Strong communication skills and ability to work autonomously and in a team environment
- Strong interpersonal skills and ability to forge relationships with staff across departments and in global offices at various levels of seniority
- Excellent typing / keyboard skills with emphasis on speed and accuracy
- An open, flexible, team-oriented personality; excellent time management skills
- Strong Microsoft PowerPoint, Excel and Visio skills
- Good analytical skills and detail orientation
- Creative, process oriented with strong organizational skills and ability to multi-task
7
Skills For PMO Officer Resume
- Strong written and verbal business communication skills (French and/or Spanish are an asset)
- Excellent verbal skills - written and oral
- Experience in bank or financial services compliance training management and development experience, strong preference for AML
- Excellent skills in oral and written communication, especially ability to express compliance risks and concepts clearly and logically
- Proficient Excel skills and have excellent written and verbal English
- Strong analytical skills with a structured, self-employed approach
- Excellent MS Office skills, especially profound MS Excel and MS PowerPoint knowledge
8
Skills For Premier Officer Resume
- Good communication, organizational and conceptual skills
- Strong independent decision making skills and ability to evaluate all potential risks and impacts
- Having very strong knowledge and experienced regarding Intermediate Accounting (investment) Activities
- Outstanding verbal and written communication skills, which enable successful collaboration with executive level stakeholders internally and externally
- Global banking industry experience; experience working in a compliance governance or advisory, regulatory, audit, or testing-related environment
- Solid experience in financial analysis, structuring, underwriting, AND portfolio management
- Excellent working knowledge and hands on experience of Microsoft Office applications including MS Excel, PowerPoint, IEX, CMS Avaya, databases, visio etc
- Work effectively in a global environment; leveraging and sharing best practices and insights with colleagues globally
- Superior writing skills to develop high quality assessment outputs
9
Skills For Sourcing Officer Resume
- Urveillance/Compliance experience within a financial services/securities environment and/or Sales/Tading experience
- Excellent command of spoken and written English and Chinese (including both Cantonese & Mandarin) Result-oriented and excellent commitment to work
- Prior experience with screening systems and/or Technology background is desired
- PA Act 235 Lethal Weapons training or the ability to obtain this certification within 3 months of hire; superior oral and written communication skills; and the
- Demonstrated experience in creating project documentation that can be considered "auditable"
- Banking experience and 4-5 years Credit Card compliance, QA or audit experience
- Demonstrated experience interacting with regulators and auditors
- Prior experience in Transactions processing
- World class decision making skills
10
Skills For Reconciliation Officer Resume
- Comprehensive analytical skills / information seeking
- Excellent skill of using MS applications (MS-Excel, MS-Words, PowerPoint, etc.)
- Enhanced data analysis or data mining skills
- Maintain good working relationship with CECoE Service Managers, peer group and demonstrate Barclays Values and Behaviours at all times
- Basic to intermediate computer skills, including Microsoft Word and Excel
List of Typical Responsibilities For an Officer Resume
1
Responsibilities For Senior Compliance Officer Resume
- Strong drafting and editing skills
- Strong decision-making and communication skills and desire to work in collaboration with others
- Strong organizational, time management skills and the ability to adapt to changing environment
- Excellent written as well as verbal communication and presentation skills
- Effectively solves problems and demonstrates sound judgment
- Have strong research and analytical skills and Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint)
- Excellent research and analytical skills are essential for this role
- Excellent written and verbal communication skills with the ability present/convey/discuss complex subject matters and to provide relevant advice
- Quickly assimilate and organize data, with excellent analytic skills
2
Responsibilities For Risk Management Officer Resume
- Excellent written and oral communication skills; ability to work within a team
- Risk-based thinking and experience in applying various elements of an effective compliance program
- Experience in banking operations and practices with experiences of SWIFT / CHATS operations preferable
- Highly motivated, results oriented individual with a strong commitment to delivering a legendary client experience
- Effectively communicate orally and in writing (French as required)
- Work effectively within a complex, matrixed organization
- Database or data analysis skills in the Financial Services Industry
3
Responsibilities For Program Management Officer Resume
- Experience in Compliance or Internal Audit or related experience
- Past or current product compliance work experience with Futures, OTC Cleared and ETD products, and derivatives required, 7+ years of experience required
- Coordinates effectively across regions
- Process all transactions accurately, effectively, efficient on the same day and comply with banks policy/procedure and BI regulation
- Solid 2 years Funds industry and/or financial markets experience (Custodian/Fund Manager/Broker, Financial Institution)
- Proven experience in a reconciliation environment
- Proven collections or recovery experience
- Computer knowledge and skills, and familiarity with applications, MS Office suite
4
Responsibilities For Registration Officer Resume
- Superior communication, writing and interpersonal skills
- Exceptional people manager skills and ability to identify top performers as well as grow bench strength
- Strong compliance governance, compliance program management and risk assessment experience
- Compliance, Risk, Legal or Audit experience with proven ability to proactively collaborate with colleagues and management
- Strong risk management /internal control background, audit / compliance or cross border/data privacy experience
- Building and maintaining strong relationships with internal partners and external clients, providing excellent customer service
- Proven experience in project coordination and ability to work independently
- Working Experience: 2 years of relevant experience in Customer Service and or Supply Chain in MNCs with international operations
5
Responsibilities For Investigation Officer Resume
- Deal with and to communicate tactfully and effectively all people under stressful circumstances
- Demonstrated capability to build and maintain effective working relationships with key stakeholders and business partners
- Work closely and effectively with the Cross Border Data Clearance team
- Partner with GCG O&T Control groups to effectively and efficiently provide Risk and Control oversight to GCG O&T activities within the Country
- Have exceptional administration skills and the ability to interpret complex information
6
Responsibilities For Citiservice Officer Resume
- Experience as a Privacy Compliance Officer or Privacy lawyer, 7+ years total experience
- Urveillance/Compliance experience working in High Net Worth or Private Banking including experience in E-Comm surveillance
- Experience in broker-dealer compliance and/or industry experience
- Performing and executing compliance and validation testing, reviews and maintenance of compliance risk assessments
- Having good knowledge in intermediate accounting
- Assisting with formulating an annual compliance plan which is consistent regulatory priorities and internal risk assessment
- Monitoring and testing experience is advantageous
- Monitoring and testing experience an advantage
7
Responsibilities For PMO Officer Resume
- Inputting to and supporting validation of annual and event drive regulatory compliance risk assessment
- Assisting the CCO in formulating an annual compliance plan which is consistent regulatory priorities and internal risk assessment
- Maintaining effective relationships with the training areas of the firm
- Maintaining technology application to ensure rules are updated and tested prior to implementation
- Banking operations experiences is an advantage
- Proofing of bank's general ledger accounts to verify the authenticity of manual posted entries, as well as to validate breaks between GL and PP balances
- Experience developing, implementing, and administering an institutional compliance program; developing and performing compliance testing and risk assessments
- Prioritize, budget and otherwise plan for projects and commitments, including executing Request for Proposal and supplier on-boarding processes
- Experience in writing and preparing/ and or approving Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements
8
Responsibilities For Premier Officer Resume
- Experience in auditing/ testing existing controls designed to ensure regulatory compliance
- Demonstrated ability to think and execute strategically when planning, managing teams, and managing processes
- Diploma holder with at least 2 year of relevant working experience in a banking environment and basic accounting knowledge
- Experience in statistical modelling, and analysis using techniques such as regression analysis, multivariate analysis, factor analysis, and clustering
- To provide backfill assistance in monitoring the effectiveness of compliance controls and regularly reporting to senior management
9
Responsibilities For Sourcing Officer Resume
- Work with regional and business training representatives to help develop needs assessments and annual training plans, and oversee validation of execution
- Experience in reviewing customer transactions and information for potentially suspicious activity and performing AML or fraud investigations
- Relevant experience in dealing with processing and settlement of structured investment products and Bonds is an advantage
- Practical experience of conducting adviser, mutual funds and broker dealer monitoring in an asset management company
- Lead in the annual model validation and tuning efforts annually, documenting efforts and results
- Pass in HKCEE or equivalent with 5 years experience in banking, preferably related to Private Banking
10
Responsibilities For Reconciliation Officer Resume
- Have workforce planning, resourcing, recruitment or project management experience, ideally within a corporate/professional environment
- Strong understanding of FX products including Cash, Spot, Forwards, Non-Deliverable-Forwards, Swaps, and Options
- Experience managing and administering flexible benefits and pension programs
- Skill in researching and analyzing data
- Experience in reviewing customer transactions and information for potentially suspicious activity and performing AML or fraud investigations
- Researches and analyzes the evolution of existing typologies to identify effective monitoring opportunities
- Good understanding of commercial lending in the Small and Medium Enterprises segment
- Influence the enhancement of Model Validation and Assurance Program creating a best in class program and leading industry
- Proven knowledge of Commercial Banking client portfolio and the lines of business within a Commercial Bank
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