Operations Resume Sample
Frank McGlynn
6402 Bruen Rest,
Houston,
TX
+1 (555) 696 8804
Work Experience
Operations
11/2017
-
PRESENT
Philadelphia, PA
- Proven analytical skills, problem solving ability and control mentality
- Self-motivated team player, ownership, accountability, organizational/prioritization skills, proactive, ability to multitask
- Perform trade processing, settlement, and reconciliation functions for domestic and international GS and third party mutual funds
- Investigate and resolve trade activity and position level breaks related to mutual fund trading
- Liaise directly with transfer agencies and vendors to ensure accurate settlement of trades
- Resolve discrepancies relating to position, record-keeping or system issues
- Provide daily support to PWM Teams
- Strong leadership skills to effect self and team management and communication at all levels
Operations
08/2012
-
06/2017
Detroit, MI
- Has good interpersonal skills to establish strong business and federation relationships
- Service orientation: sense of urgency, ability to manage internal clients’ expectations and professionalism
- Spot ‘red-flags’, and strong understanding of when/how to escalate issues/concerns
- Develop your business knowledge and your network within the firm due to the broad range of senior stakeholders that Projects resources are required to interact with
- Develop a good understanding of the business supported & the technology behind it
- Improve written and verbal communication skills, and organizational and planning skills
- The role affords an excellent platform to round an individual with product and processing experience with change management skills – which are critical for more senior career progression. Individuals regularly progress to other challenging assignments both within Line and Project roles within GS
- Resolving discrepancies between the firm’s books and records v/s exchange
Education
Strayer University - Tampa Westshore Campus
2007 - 2011
Bachelor's Degree in Business
Professional Skills
- Support Business Analysis team delivering strategic projects to improve the regulatory reporting infrastructure, e.g. completing UAT for regular system upgrades
- Proven multi-tasking skills to deal with various functions in fast environment, analytical skills to understand implication across different processes
- Strong organisational skills as well as the ability to effectively manage competing priorities required
- Excellent presentation and documentation skills as well as written and oral communication skills
- Strong organizational skills and ability to handle multiple tasks and effectively prioritize
- Sound communication skills and good interpersonal skills to build strong relationship with global teams and key stakeholders
- Well-developed interpersonal skills are necessary; excellent verbal and written communication skills
How to write Operations Resume
Operations role is responsible for analytical, interpersonal, organizational, business, analysis, english, clients, japanese, leadership, organization.
To write great resume for operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Resume
The section contact information is important in your operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Resume
The section work experience is an essential part of your operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations resume experience can include:
- Work closely with BC&E and the Bank Relations and Market Infrastructure teams to analyze and report expenses in the brokerage, clearing and exchange node of the firm’s general ledger
- Funding Projections: Partnering with Corporate Treasury, Foreign Exchange Desk, Foreign Exchange Operations, and Treasury Operations to provide real-time and next-day currency projections. GCE (Global Core Excess) Management, compiling and reporting on the firm’s liquidity buffer
- Funding Efficiency: Control and oversight of the firm’s triparty trade allocations and payments to clients. Support of the Corporate Treasury, Global Liquidity Products (GLP) and Short Term Interest Rate (STIR) desks for all aspects of the triparty secured funding business
- Excellent supervisory skills with ability to communicate effectively with employees; and
- Strong analytical skills and / or project management technical skills
- Excellent communication skills with experience in relationship management and/or client facing activities
Education on an Operations Resume
Make sure to make education a priority on your operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Resume
When listing skills on your operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations skills:
- Strong problem solving and communication skills as well as the ability to effectively manage competing priorities under pressure
- Very good English language written and verbal skills essential (and German, Spanish, French skills an advantage)
- Strong teamwork skills and ability to work effectively with a wide group of stakeholders globally
- Good communication skills and demonstrable relationship building skills with internal teams required
- Excellent Management Skills, demonstrated by previous experience managing large teams
- Excellent interpersonal skills and the ability to work effectively in a team-oriented setting
List of Typical Experience For an Operations Resume
1
Experience For Operations Resume
- Proven relationship management experience and strong communication skills
- Excellent communication skills with the ability to communicate effectively with both executive and junior level staff and clients
- Analytical skills including proven experience of managing by Metrics, reporting of KRIs, KPIs etc
- Demonstrable experience leading project working groups and possesses strong facilitation and data gathering skills
- Strong team working skills and line trade processing experience
- Strong problem solving abilities and excellent oral and written communication skills
- Demonstrate strong communication and interpersonal skills both written and oral and the capacity to influence outcomes across varied stakeholders
- Strong analytical and organizational skills, able to focus on different projects/deals concurrently and with very strong attention to detail
2
Experience For Operations Resume
- Excellent partnership building skills and strong customer service perspective
- Proven ability to effectively manage competing priorities and to work well under pressure in a team environment
- Prior experience with the bank debt product or prior experience in trading desk support role
- Prioritize and effectively manage competing priorities; organized
- Prior experience with credit agreements/bank loan processing or prior experience in settlements or cash control
3
Experience For Operations Resume
- Good written and verbal communications skills with strong orientation on client service
- Strong attention to detail and multi-tasking skills to balance competing priorities and meet deadlines
- Strong written and verbal English skills with clear and effective communication
- Strong leadership skills with a proven track record in managing resources and making a positive impact on the organization
- Planning, organizing, and prioritizing. Show ability to prioritize even when everything seems like priority 1
- Strong programming and scripting skills with Java, Javascript, .Net, C#, Shell Scripting required
- Good problem solving skills/judgment – including ability to identify issues that require escalation
- Strong analytical, problem solving and decision making skills with the ability to consider, escalate and resolve or mitigate risks
- Strong numerical, analytical, technical and problem solving skills
4
Experience For Operations Resume
- Excellent organizational skills to work in a dynamic environment with changing requirements
- Technical skills and system familiarity; Excel as well as experience working with systems that capture data fields
- Resourcefulness, strong judgment, and problem solving skills
- Proven analytical skills, problem solving ability, and a meticulous attention to detail
- Highly developed analytical skills with advanced automation experience using VBA
5
Experience For Operations Resume
- Good organization skills and attention to details in a fast paced environment. Ability to perform multi-tasking under pressure
- Strong communication and teamwork skills. Essential for interacting at all levels, across business disciplines and regions
- Strong communication skills. Essential for interacting at all levels, across business disciplines and regions. Ability to deliver tough messages professionally
- Attention to detail and ability to work to tight deadlines under pressure whilst demonstrating strong risk management skills
- Strong technical skills with an interest in finding innovative and creative solutions to problems within in a fast paced, high volume environment
- Self-Direction to effectively prioritize efforts among competing demands and escalate issues quickly
- Proven analytical skills, problem solving ability, and a control mentality that pays attention to detail
6
Experience For Operations Resume
- Strong time management, risk management & awareness and problem-solving skills
- Strong people management skills. Develops and motivates high performing and diverse teams
- Strong escalation skills to highlight potential issues
- Excellent written form and verbal communication skills with peers and senior management
- Attention to detail / excellent organisation skills and able to manage own time and multi-task between numerous competing demands
- Proven ability to work effectively in a team environment and to identify strategic, long term solutions within an organization
- Strong written and verbal communication skills in both Russian and English
- Showcase your good time management skills in the preparation of standard, non-standard, consultant and regulatory reports ahead of client deadline
- Professional & friendly demeanour with excellent customer service skills
7
Experience For Operations Resume
- Strives in an teamwork environment, strong interpersonal skills
- Excellent communication and interpersonal skills, both written and oral, with the ability to
- Team player and have good communication skills
- Proven analytical skills and ability to innovate and improve processes
- Excellent English language written and verbal skills essential
- Strong verbal and written communication skills with the ability to influence a wide range of stakeholders essential
- Fluent in Spanish and English, both written and spoken with strong communication skills
- Drive - self-driven with excellent communication and interpersonal skills
- Excellent PowerPoint skills and ability to translate initiatives into clear visuals to articulate the goal
8
Experience For Operations Resume
- Strong teamwork skills and ability to work with a wide cross functional user group globally
- A strong team player who is able to work efficiently and effectively under pressure and to tight time scales
- Strong team player- effectively collaborates with others both locally and globally
- Strong technical / analytical skills – able to identify and reconcile trade discrepancies
- Effective team player, enable team members to collaborate and communicate more effectively locally and globally
- Strong relationship skills with the ability to build networks with key stakeholders, both internally and externally
- Excellent communication and interpersonal skills, able to clearly articulate complex ideas
- Excellent Japanese language skills (mandatory)
9
Experience For Operations Resume
- Strong team-working skills for working with both internal departments in Singapore and globally
- Excellent in MS Office skills
- Excellent communication and interpersonal skills English
- Strong communication and interpersonal skills written and oral; confident in interaction with all levels of employees, and with internal and external clients
- Strong client service skills and mindset
- Very good English language written and verbal skills essential, German, Spanish, French
- Effective communication skills via email and over the telephone
- Strong risk management skills and attention to detail
10
Experience For Operations Resume
- Strong PC, MS Office and Web skills
- Experience of working effectively across business, operations, technology, legal and compliance team
- Strong data analysis skills with a working knowledge of databases
- Excel skills with physical commodity settlement modelling experience
- Experience working effectively across the business, operations, technology, legal and compliance teams
- Strong analytical and organizational skills, as well as close attention to detail
- Strong quantitative and MS Excel skills with analytical mindset
- Highly organized, attention to detail and excellent follow through skills, and ability to work independently
- Strong SQL and data analytical skills with an ability to navigate databases / data models
List of Typical Skills For an Operations Resume
1
Skills For Operations Resume
- Excellent interpersonal skills and the ability to work effectively in a team-oriented setting, prioritize projects to meet tight deadlines
- Technical Skills - Pays attention to detail, takes initiative to broaden his/her knowledge and demonstrates appropriate financial/analytical skills
- Strong written and verbal communication skills; demonstrated confidence in communicating in a variety of forums and with varied
- Proven ability to effectively manage competing priorities and able to work well under pressure in a team environment
- Strong written and verbal communication skills; demonstrated confidence in communicating in a variety of forums and with varied audiences
- Prior experience with credit agreements/bank loan processing or prior experience in a product data quality space
- Strong organizational skills and the ability to cope with rapidly changing priorities
- Prioritize and effectively manage competing priorities
2
Skills For Operations Resume
- Strong communication and teamwork skills. Experience at interacting at all levels, across business disciplines and regions
- Demonstrates excellent people management skills and ability to influence key stakeholders outside their direct control
- Has good interpersonal skills to establish strong Business and client relationships
- Strong organization and prioritization skills necessary in order to ensure timely follow ups and tracking
- Has good interpersonal skills to establish strong business and clients relationships
3
Skills For Operations Resume
- Strong leadership skills and experience in a leadership role
- Strong and proven Analytical and Problem Solving skills
- Proven excellent analytical skills required
- Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders
- Practiceactive listening skills, and relationship building skills to uncover and assess underlying client needs
- Strong business analysis and business requirements skills, with the ability to identify, review and prioritize business requirements
- Proven ability to organize and prioritize own workload and drive results in a highly collaborative Required Skills
- Demonstrate strong background of structured analytical skills
4
Skills For Operations Resume
- Effective management and leadership skills (e.g., ability to multi-task, manage high-level stress environment, prioritize/follow-up)
- Demonstrate good communication and interpersonal skills both written and oral
- Strong organizational skills, with the ability to support multiple task and prioritize accordingly
- Excellent interpersonal skills and the ability to forge strong relationships with internal and external clients required
- Take ownership of processes and demonstrate strong leadership skills
- Strong administrative and numeracy skills and ability to analyse complex data with good attention to details
5
Skills For Operations Resume
- Solid leadership skillset with proven track record
- Client Services background or experience in a trade / post trade environment and can demonstrate a service skillset
- Good judgment and proven problem solving skills
- Good project management skills with the ability to manage multiple priorities and deadlines
- Effective quality assurance and testing skills, including the ability to create test plans and test scripts, and track and resolve testing
- Strong programming and scripting skills (Java, .Net, C/C++, Shell Scripting, Perl, Javascript)
- Someone with strong analytical, problem solving and decision making skills, able to consider, escalate and resolve or mitigate risks
6
Skills For Operations Resume
- Good problem solving skills/ judgment ? including ability to identify issues that require escalation
- Prior financial services/investment banking industry experience with a strong focus on Equity Trading Operations/Services required
- Good problem solving skills/ judgment including ability to identify issues that require escalation
- Contributes to the effectiveness of the team by working closely with colleagues and sharing information, skills, and responsibilities
- Problem solving - strong analytical, technical and problem solving skills with ability to understand technical workflows in detail
- Excellent communication skills including ability to write documents for presentation to senior management and lead senior leads meeting
- Strong Team-working skills – for working with both internal departments in Hong Kong and globally
- Strong programming skills (e.g. C/C++, C#, Java, Perl, Unix Shell Scripting)
- 2 Analytical, self-motivated, detail-oriented with strong problem solving skills
7
Skills For Operations Resume
- Strong analytical and problem-solving skills with Risk Management focus required
- Showcase strong control and risk management skills by ensuring we are in compliant with industry regulations and firm policies
- Deep knowledge and prior experience working with alternative investment funds required (fund administration experience particularly desirable)
- Proven analytical skills, an aptitude for creative thinking and solution development , and the ability to adapt and think on your feet
- Strong problem-solving, co-ordination skills and detail oriented
- Excellent writing and oral skills in both English and Dutch
- Proven skills in driving process improvements through to implementation
- Strong problem solving skills/Ability to dissect a problem and provide clear and concise explanations to clients and colleagues
8
Skills For Operations Resume
- Control oriented and analytical mind set paired with strong sense of judgement and decision making skills as well personal drive and accountability
- Strong communication / networking skills to interact with both traders and clients
- Proven analytical skills, problem solving ability, and a risk and control mentality paired with meticulous attention to detail
- Self-starter with good organizational and problem solving skills
- Proven analytical skills, problem solving ability, and attention to detail
- An individual with excellent communication, verbal and written skills in English are mandatory, Spanish advantegeous
9
Skills For Operations Resume
- Demonstrates skill in prioritization and organization when faced with multiple tasks & requirements in a high pressure environment
- Strong people and leadership skills to effect self and team management and communication at all levels
- Strong verbal and written communication skills, providing information that is relevant and important in a clear and concise manner
- Strong communication skills, able to clearly articulate complex ideas
- Strong risk management skills and attention to detail ? Ability to develop both tactical and strategic solutions to issues
- Self-motivated and pro-active, organized and able to prioritize effectively
- An active listener with demonstrated negotiation and problem solving skills
- Strong verbal and written communication skills with the ability to influence a wide range of stakeholders required
- Experience with Linux System admin skills (Red Hat Enterprise Linux)
10
Skills For Operations Resume
- Proven of relevant experience in the financial services industry with demonstrable financial analysis and/ or index experience
- Solid experience in the financial services industry with demonstrable financial analysis and/ or index experience
- Customer-focused: very professional, personable, excellent written/verbal communication skills
- Quantitative and analytical skills with strong attention to detail
- Good problem solving skills/ judgment – including ability to identify issues that require escalation
- Strong Team-working skills required - for working with both internal departments in London and globally
- Analytical skills, problem solving ability, and a strong risk and control mind-set required
- High logistical aptitude and attention to detail and excellent strategic planning skills required
List of Typical Responsibilities For an Operations Resume
1
Responsibilities For Operations Resume
- Demonstrates strong leadership and communication skills – ability to rally stakeholder support for initiatives across teams
- Solid working experience in a consulting environment, including experience in managing multi-disciplinary teams
- Excellent teamwork skills and ability to work with a wide user group across multiple functions.
- A strong team player who is able to work efficiently & effectively under pressure
- Strong computer skills; MS Excel, Word, Outlook
- Proved management skills & experience
2
Responsibilities For Operations Resume
- Strong communication skills to interact with various stakeholders required
- Strong organizational and analytical skills, and ability to apply a structured, methodological and creative approach to problem solving
- Strong organisational and project management skills required
- Excellent communication skills and ability to articulate thoughts
- Proven ability to work effectively in a team environment, improve processes, and able to work independently as a self-starter
- Good communication and escalation skills
- Strong teamwork skills to work with other areas of the organization (Operations, Compliance, Technology, Legal) to understand
- Strong English language (written and verbal) skills are essential
3
Responsibilities For Operations Resume
- Excellent core BA skills and stakeholder management
- Excellent interpersonal, communication and presentation skills, both oral and written
- Have personal impact and experience to negotiate effectively with other internal groups
- Establish strong risk management skills
- Excellent communication skills with an ability to influence business stakeholders and make decisions
4
Responsibilities For Operations Resume
- Strong communication and interpersonal skills and ability to work with stakeholders across the globe
- Strong project management technical skills
- Excellent communication and influencing skills including ability to write documents for presentation to senior management and lead senior leads meeting
- Strong Microsoft Excel skills and trend analysis
- Proven client service skills, teamwork and a sense of urgency to fulfill time sensitive and highly confidential tasks
- Deliver & strong time management skills
- Strong relationship skills with the ability to build networks
- Excellent problem solving skills/ability to hold clear and concise conversations with internal and external business partners
5
Responsibilities For Operations Resume
- Works well under pressure to meet deadlines / strong time management skills
- Document the interpretations with strong analytical skills and judgment
- Analytical skills coupled with business process enhancement experience
- Self-motivated and proactive team player, with strong organizational skills, and a sense of pride and ownership in your work
- Experience working effectively across multiple divisions such as business, operations, technology, legal and compliance etc
6
Responsibilities For Operations Resume
- Has strong interpersonal skills to establish Business and Federation relationships
- Strong email management skills
- Strong attention to detail, analytical, logical and organizational skills
- Client relationship experience with prior asset management experience
- Excellent management, leadership skills
- Leverage strong communication skills to interact with various levels of stakeholders across Operations and Firmwide Stakeholders
- Understanding of trade allocation and confirmation processes, including trade discrepancy resolution. Reconciliation and reporting skills
- Outstanding communication skills with ability to provide appropriate levels of detail to both technical experts as well as senior management
- Reporting skills required
7
Responsibilities For Operations Resume
- Provide mentoring opportunities for junior members display leadership skills by coaching and guiding others
- Prior operations/asset servicing experience gained from working with investment banking industry required
- Advanced Microsoft Excel skills, including creating and running Macros
- Proven experience with Operations Consulting projects with a leading or relevant boutique consulting firm or in a relevant Industry position
- Basic programming skills (i.e. Scripting, VBA, C, etc.)
- Effective communicator who is effective facing off to multiple locations and interacting with senior leadership
8
Responsibilities For Operations Resume
- Experience of working within investment banking industry with a strong focus on Operations required
- Prior Operations/Investment Management experience gained from working within Investment Banking industry required
- Demonstrable team-working skills for working with both internal/external departments in London and globally
- Strong background in technology including understanding of technology architecture and strategy with good numerical analytic ability
- Prior experience of Asset Servicing gained from working within Investment Banks
9
Responsibilities For Operations Resume
- Prior experience of Asset Management Operations gained from working within Investment Banking or Financial Services industries essential
- Analytical skills and interest in developing problem-solving capabilities
- Risk mitigation, ensure the risk in GS’ outstanding trades is effectively mitigated and controlled through timely affirmation and confirmation
- Lead high priority projects and manage sponsors and stakeholders with competing priorities, resources and time constraints
- Demonstrates strong technical and Industry knowledge around Commodities including workflows, procedures and systems
- Prior experience with risk-data modelling
- Showcase your muti-tasking capabilities as well as analytical skillsets with involvement of Top to Bottom operational process
- Experience in project management and securities processing (1-3 years of industry or related experience)
- Prior working experience within Financial Services with exposure to OTC derivatives
10
Responsibilities For Operations Resume
- Prior experience in Prime Brokerage collateral Management, specifically for hedge fund clients by leveraging a stress model
- Prior experience working in either a Coal or Metals logistics team
- Superior organization skills with regards to people management and managing functions
- Well experienced in multi-tasking in a fast-paced, deadline driven environment, with a proven record of attention to detail and controls
- Strong client service focus with a key focus on efficiency, control, and enhancing the client experience
- Proven analytical skill, problem solving ability and a control mentality paired with attention to detail
- Establish New Controls for Sec Ops – Partner with Technology to design, build and operate effective controls in a STP environment
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