Operations Analyst Resume Sample
Brennon Kshlerin
2889 Rebecca Course,
New York,
NY
+1 (555) 336 9275
Work Experience
Operations Analyst
06/2016
-
PRESENT
Detroit, MI
- Think strategically and assimilate and integrate multiple high level business, operational and technical concepts
- Strong analytical skills. The ability to review, map, gap and enhance processes
- Strong appreciation of the front to back change lifecycle
- Knowledge of client data functions, hierarchies and regulatory environment would be beneficial
- Good interpersonal and communication skills, and the ability to interact with stakeholders of all levels
- Positively challenge the status quo and change proposals, as well as help drive the change agenda
- Well organized, methodical with strong attention to detail, able to manage multiple initiatives at the same time
Operations Analyst
09/2009
-
12/2015
Houston, TX
- Work equally well independently or as part of a dynamic team structure
- Good knowledge of Microsoft Office applications, with Visio would be beneficial
- Self-motivated and passionate achievers who like to grow and stretch themselves
- Exceptional written and oral communication skills in both English and Korean
- New or less than 5 years of experience in similar role or other relevant experience
- Setup client and line of credit facilities in the credit systems while confirming that all required credit documentation is complete
- Produce quality documentation and edits, cross-regionally, on all standard and non standard loan types, including but not limited to: Unsecured, Real Estate (footprint and non-footprint states), Marketable Securities, and Business Assets and Titled Collateral
Education
Ottawa University - Wisconsin Campus
2004 - 2009
Bachelor's Degree in Finance
Professional Skills
- Good organization skills and attention to detail; strong presentation and report writing skills, and experience in working in multi-disciplinary teams
- Excellent written and verbal communication skills, with strong project management skills, promoting process improvement, and motivated attitude
- Excellent verbal and written communication skills. Strong analytical skills. Possess a collaborative approach to problem-solving
- Demonstrate skills in organization and prioritization, and time management skills
- Self-driven, Excellent interpersonal/communication and organizational skills; strong written communication skills
- Excellent organizational skills, written and oral communication skills, including presentation and meeting facilitation
- Strong proactive problem solving skills, decisions-making, analytical skills
How to write Operations Analyst Resume
Operations Analyst role is responsible for analytical, excel, interpersonal, organizational, business, microsoft, advanced, computer, organization, customer.
To write great resume for operations analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Analyst Resume
The section contact information is important in your operations analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Analyst Resume
The section work experience is an essential part of your operations analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Analyst resume experience can include:
- Analytical and process skills with strong problem solving and decision making skills
- Strong communication (verbal & written) & interpersonal skills to multi-task effectively and manage internal & external clients
- Excellent planning, prioritization, multi-tasking, organization, and coordination skills
- Strong facilitation skills including experience working with senior management
- Work effectively with multi-disciplined teams using a combination of business and technical skills
- Strong project management, planning and organizational skills with an ability to outline initiatives and develop priorities in support of that vision
Education on an Operations Analyst Resume
Make sure to make education a priority on your operations analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Analyst Resume
When listing skills on your operations analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations analyst skills:
- Solid analysis, problem solving skills and decision making skills
- Good technical knowledge and problem solving skills to effectively influence decision making in key negotiations
- Strong communication skills including verbal, written and presentation skills
- Solid project management skills/Six Sigma trained,Strategic and financial planning skills
- Good interpersonal and communication skills, interacting effectively at all levels
- Good grasp of professional principles and skills. Knows and effectively uses fundamental concepts, practices, and procedures of particular area of
List of Typical Experience For an Operations Analyst Resume
1
Experience For Operations Analyst Resume
- Strong problem solving skills and proven experience in incident management and resolution
- Robust leadership experience, Strong analytical / problem solving skills
- Strong decision-making and problem solving skills using data and logic both independently and as part of a team
- 6 months of prior experience within Insurance Industry including Insurance Customer Service experience
- Strong computer skills, with advance proficiency in Microsoft Word, Excel and Access required. Ability to create models using computerized spreadsheets
- People skills: good verbal and written communication
- Strong analytical skills with an understanding of statistical analysis and modelling
- Excellent communication skills – ability to present information in both a summarized and detailed approach to varying audiences
2
Experience For Operations Analyst Resume
- Excellent communication in English (written and verbal), interpersonal and organizational skills to manage in the matrix organizational structure
- Strong intermediate to expert knowledge of Microsoft excel / data warehouse and PowerPoint presentation skills
- Excellent Excel and data visualization skills
- Solid communication (verbal and written) skills
- Strong interpersonal skills and customer services orientation
- Solid Microsoft Office skills (PowerPoint and Excel)
- Superior time-management and organizational skills with the ability to multi-task and operate in a high-volume, fast-paced environment
- Excellent phone and analytical skills
3
Experience For Operations Analyst Resume
- Proven ability to effectively communicate with multiple levels of management
- Proven analytical skills and ability to proactively identify areas to improve business operations
- Strong written and verbal communication skills 1
- Excellent computer skills; proficient in Excel, Power Point, Access, SAS (or equivalent) and Word and able to create functional reports and data bases
- Excellent communication skills essential, both verbal and written
4
Experience For Operations Analyst Resume
- Leverage the skills, knowledge, and experience of others to optimize business results
- Excellent verbal and written communication skills / telephone etiquette
- Outstanding verbal and written communication skills. The ability to write clearly and oncisely is a key requirement
- This is a challenging position requiring both technical skills and business understanding
- Contribute to the team by sharing knowledge gained from training courses or other experience to support the development of an integrated, multi-skilled team
- Prior experience working with pricing engines such as Marketview
- Proven experience in analysis or consulting, preferably in the insurance/financial services industry
- Acts as a partner to other Supply Chain departments by working effectively in a highly matrixed and relationship driven culture
5
Experience For Operations Analyst Resume
- Prior analysis experience (1 - 2 years post-college)
- Effectively communicate and interface with all levels of staff, including senior management
- Experience in operations, or experience working with SQL, and data analytic tools
- Manage change effectively and go above and beyond with a positive attitude
- Interacts with matrix partners in the coordination/completion of our Rate Action Form and effectively communicate benefit plan information
- Able to work well independently; also effectively with/across teams to get things accomplished
- Effectively work independently as well as part of a team
6
Experience For Operations Analyst Resume
- High level IT skills (Microsoft Office Suite)
- Demonstrate a strong knowledge of the Procure-to-Pay process and its many touch points across People, Process, and Technology
- Communicates effectively with other Nordson locations
- Combine and consolidate various data sources into clear, concise, actionable reporting tools that drive OPEX effectiveness and productivity
- Effectively communicate and collaborate with internal global customers to meet their requirements
- Problem escalation and resolution skills
- Uses interpersonal skills to build and maintain positive and productive work relationships
7
Experience For Operations Analyst Resume
- Delivers training materials effectively; clarifies purpose and importance, emphasizes learning objectives, and follows a logical sequence
- Relevant language skills (both written and verbal) in order to liaise with European or Asian clients
- A keen eye for visual management, and how to display data effectively
- Advanced computer skills in all Microsoft (MS) applications, Excel, Access, Word and PPT
- Strong process improvement record in prior position(s)
- Effectively communicate with management, peers and project team members
- Prior work experience with SAS
- Demonstrated experience and / or knowledge of Payment Channels Processing and Payments & Shared Services processes
8
Experience For Operations Analyst Resume
- Work effectively in a dynamic operations environment
- BS in Information Science (possibly CS, Engineering, Management Information Systems or IT) or the equivalent in experience and evidence of exceptional ability
- Strong ability to use data to understand workflows and assess operational effectiveness
- Can explain procedures effectively to new team members and coach them through problem resolution
- Intermediate analytical skills and detail oriented
- Excellent Microsoft Office Suite proficiency and high skill level with excel required
9
Experience For Operations Analyst Resume
- Experience financial industry experience
- Attention to detail is essential, along with excellent interpersonal skill
- Problem-solving and issue-resolution skills, specifically around technology and data
- Networking devices (Cisco) and troubleshooting experience
- Providing application/technical support to clients to ensure effective use of tools/systems
- Working with the development team to validate designs and offer production insight
10
Experience For Operations Analyst Resume
- Experience researching, gathering, and organizing large amounts of data
- Interface with scheduling, programs, planning, purchasing, logistics and quality to coordinate information flow and prioritize schedules
- Experience with corporate monitoring tools and in editing/adjusting alerts
- Accounting / Banking / Cash Product / Securities / Processing experience in financial services environment
- Skilled at influencing others while adapting style to be successful with all levels of the organization
- Accountable for reviewing financial reports on a monthly basis to ensure correct charging and cost effectiveness
- Experience with invoicing a Professional Services organization on projects that are time & material or acceptance (including expenses) ideal
- Experience in preparing client facing presentations and reports
- Demonstrated trust and integrity in dealing with cash, payments and financial reporting
List of Typical Skills For an Operations Analyst Resume
1
Skills For Operations Analyst Resume
- Strong oral and written communication skills, able to work effectively with employees
- Excellent interpersonal and communication skills in order to effectively liaise with business users, members of operations and/or project team and vendors
- Excellent oral and written communication skills in English writing skills in English
- Excellent organization skills as well as written and verbal communication skills in English
- Strong organizational skills and ability to effectively deal with a broad range of diverse real estate topics and many internal and external contacts
- Exhibits excellent analytical, interpersonal, organizational, and time-management skills to effectively resolve complex issues
2
Skills For Operations Analyst Resume
- Excellent communication skills in English; additional language skills, in particular one or several would be an advantage: French, German or Spanish
- Demonstrated strong attention to detail with excellent organization skills and process orientation
- Experience working in an autonomous environment/role (detail oriented, excellent problem-solving and decision-making skills)
- Strong attention to detail, very good analytical and problem-solving skills
- Excellent computer skills to operate within a multi-tasking work environment
- Demonstrate strong analytical and problem-solving skills with an attention to detail
- Strong attention to detail, problem solving and excellent customer service skills
- Strong organizational and problem solving skills with the ability to prioritize workload and manage multiple projects simultaneously
3
Skills For Operations Analyst Resume
- Excellent organizational skills, ability to manage multiple competing priorities
- Experience effectively prioritizing multiple tasks, projects, and deadlines
- Strong computer skills with experience using MAC programs
- Demonstrated strong technical skills related to systems, technology and data
- Excellent customer service, organizational and time management skills with demonstrated ability to multi-task
- Strong time management skills and ability to handle and prioritise multiple requests
- Strong leadership, communication and interpersonal skills and demonstrated ability to manage change and coordinate the actions of others
4
Skills For Operations Analyst Resume
- Strong verbal and written communication skills with experience in creation and administering of presentations
- Excellent analytical and problem solving skills with a strong eye for attention to detail
- Demonstrated ability to collaborate effectively with immediate team and other departments with a strong leadership presence
- Strong oral and written communication skills; Effective presentation
- Strong Change Management Skills: follow up,follow through, accountability, sense of urgency, building effective internalrelationships
- Strong analytical and organizational skills as well as excellent time management
5
Skills For Operations Analyst Resume
- Very good to Excellent Communication Skills
- Good organization skills and ability to prioritize workload
- Experience in business / operations including analysis and reporting experience with a solid understanding of data storage structures
- Strong influencing skills and ability to build credibility to interact with all levels of personnel, including senior leadership
- Good analytical and problem solving skills, ability to apply industry concepts and principles to issues of increasing complexity
6
Skills For Operations Analyst Resume
- Good grasping & query handling skills
- Process-oriented with excellent analytical and technical troubleshooting skills
- Effective oral and written communication skillsMinimum Education, Certification, Training
- Excellent decisions making skills, action oriented, follows through
- Excellent presentation skills in communicating to various levels of staff and management
- Experience with programming languages such as XML, SQL and SAS skills
- Excellent MS Office skills including Word and Excel
7
Skills For Operations Analyst Resume
- Experience in communicating effectively at all levels across multifunctional teams
- Good problem solving skills are vital
- Solid troubleshooting and resolution skills
- Strong analytical skills including the ability to verify accuracy, visualize, articulate, and solve both complex and uncomplicated problems
- Experience in business CRM system. Experience in system testing, validation, Siebel, and JDE desired
- Strong technical, analytical and systems skills (SAP, Excel, Access, PowerPoint) with a desire to find root causes and resolve challenging issues
- Experience working effectively in a global environment with virtual partners
8
Skills For Operations Analyst Resume
- Solid skills in SQL Tuning and ability to understand impact of problem on overall query performance
- Strong communication and relationship-development skills resulting in long-term, mutually beneficial client relationships
- Strong writing skills; ability to develop policies, procedures and related documentation
- Excellent team-building and project management skills
- 2 Experience talking to customer (communications skills)
- Experience in managing donors, consultant, technology vendors, and other external service providers to effectively implement multiple program tasks
- Strong desire to learn a range of relevant skills and provide step change in forecasting capability
- Improve business management skills such as communication, planning, multi-tasking, prioritization and time and task management and working with remote teams
9
Skills For Operations Analyst Resume
- Display excellent organizational skills and ability to be proactive
- Excellent oral and written communication skills with the ability to communicate across a broad range of audiences
- Methodical, quick thinker with excellent organisational skills
- Effective time and project management skills (for both self and others) and ability to meet deadlines
- Excellent written & oral skills in the required European language - Dutch & French required
- Highly organized, with excellent follow-up and tracking skills
- Strong Accounting / Analytical Skills
- Excellent writing and oral communication skills in both English and Spanish
- Very good numerical / analytical skills essential
10
Skills For Operations Analyst Resume
- Very good MS Excel and Powerpoint skills essential
- Strong Microsoft Office Skills: Excel, PowerPoint, Outlook, Word
- Strong analytical skills with the ability to assess results and identify and communicate trends and issues
- To monitor and check certificates issued, ensuring they are valid and accurate, ensuring that issues identified by the system are resolved effectively
- Computer proficiency: Microsoft Office with strong skills in Excel, Powerpoint, and Word
- Strong analytical problem solver with business acumen and customer centricity skills
- Demonstrated leadership skills in project environment
- Strong Excel skills; ability to work with large volumes of data
- Good MS Access and VBA skills
List of Typical Responsibilities For an Operations Analyst Resume
1
Responsibilities For Operations Analyst Resume
- Has strong organizational skills with ability to manage deadlines, prioritize workload and make adjustments to meet business needs
- Working knowledge of Microsoft Office including strong Excel spreadsheet skills
- Good multi-tasking skills and being able to work and adhere to strict deadlines
- Strong comprehending and English writing skills
- Well-developed communication skills, in particular questioning and listening skill
- Possesses strong assessment, writing, organizational, interpersonal, and judgment skills
- Strong presentation, communications, writing skills and curriculum knowledge
2
Responsibilities For Operations Analyst Resume
- Excellent training/presentation creation & delivery skills (Required)
- Demonstrated skills utilizing MS Excel
- Excellent communication skills/personality for client and internal interaction
- Demonstrate analytical ability and customer service skills
- Excellent attention to detail, superior communication skills, and ability to take raw data and produce useable insights
- Strong attention to detail and follow up skills required
3
Responsibilities For Operations Analyst Resume
- Demonstrate the ability to work with Service Providers, clients, and support staff effectively at a technical level
- Demonstrates a mature, professional approach to developing and establishing good working relationships with key stakeholders at all levels of the organization
- Strong experience working with enterprise-approved operating systems and programs
- Demonstrated ability to handle constantly changing and emerging priorities
- Solid understanding of database management, with basic read/write skill using Access, SQL Server, PostgresSQL(pgAdmin)
- Experience working cross-functionally and reconciling priorities across teams
- Demonstrates experience identifying and addressing workflow inefficiencies and breakdowns
4
Responsibilities For Operations Analyst Resume
- Advanced Excel skills including pivot table functionality
- Experience within financial services industry or an equivalent combination of training and experience
- Prior experience in supporting operations or familiarity with the Intelligence Community and its objectives
- 1 and 3 Years banking operations experience or 3-5 years general operations experience
- Possess interpersonal skills for communicating with various levels of the organization and external partners
- Advanced Microsoft Excel skills including pivot table functionality
- Proficient in Excel skills - pivot tables, VLOOKUP Functions, defining complex formulas
5
Responsibilities For Operations Analyst Resume
- Work effectively with peers across regional teams and able to assume their responsibilities as needed during absences
- Above-average analytical and technical abilities and problem solving skills
- Prior experience using ERP Systems is desired
- Experience in financial operations, banking, or related industry experience
- Intermediate to advance Excel/PPT skills
- Manage resource appropriately by ensuring all skills are staffed in order to achieve planned and contractual service standards
- Strong work ethic with the ability to operate autonomously and with personal accountability regardless of outcome
- Demonstrated experience with Microsoft Office (Excel, Power Point, Word)
6
Responsibilities For Operations Analyst Resume
- High level of computer and data query and modeling skills
- The ability to juggle and prioritize simultaneous assignments. Proven ability to anticipate needs and provide viable solutions with minimal direction
- Maintains a strong, effective customer focus and professional attitude
- Develop & maintain the skills to adapt and adjust to the many changes in technology as they are related to the zOS platform
- Deal effectively with a wide range of request and needs
- Willing to relocate three to four times to various manufacturing locations for accelerated experience and learning opportunities
7
Responsibilities For Operations Analyst Resume
- Providing independent validation and confirmation of deals sets relating to : Structured Option and Average Rate Forwards and other complex FX products
- Working experience with Medicaid programs and regulations
- Working experience with NYSoH or Federal Exchange
- Developing business evaluation frameworks to support the prioritization and execution of operational improvement initiatives
- Experience with one or more of the following: querying data using data tables and ACCESS, identifying risks, issues and providing resolution options
- Ensure strong understanding of all product and instrument types accounting rules for the asset class being supported
- Experience developing ad hoc reports using Business Intelligence and/or reporting software
- Experience with working as a focused, performance–driven professional, including serving as a technical lead for a large multi–domain program
- Experience using tools such as Remedy, PagerDuty, and/or Splunk for monitoring and reporting on incidents
8
Responsibilities For Operations Analyst Resume
- Experience designing and building reports & dashboards leveraging multiple data sources
- Generates a consolidated view of all the market activities (commercial, marketing, pricing, etc.) in a specific time period
- Proven track record of using data to create visualisations and providing detailed written/verbal representation
- Experience in the automation of aggregating and analyzing large amounts of data
- Strong critical and analytical thinking, and problem solving abilities
9
Responsibilities For Operations Analyst Resume
- Working experience in banking
- Experience with communications planning and drafting
- A good understanding of the Bond and Equity custody infrastructure and processing procedures
- Experience with analytical/S&OP workflow supporting a Manufacturing operation
- Demonstrates and actively promotes an understanding and commitment to the mission of the company through performing behaviors consistent with the company model
10
Responsibilities For Operations Analyst Resume
- A strong understanding of standard accounting practices
- Demonstrate creativity, foresight and mature judgment in anticipating and solving complex problems
- Experience in, or knowledge of, quantitative analysis, problem solving and decision support disciplines including
- Experience translating modeling changes into functional requirements
- Strong understanding and ability to document financial modeling concepts
- Experience developing and implementing Enterprise level processes
- Experience interacting and communicating with multiple lines of business and / or internal / external stakeholders
- Experience maintaining multiple projects with varying timelines simultaneously
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