Operations Analyst Senior Resume Sample
Marcus Dooley
3854 Dominic Knoll,
Houston,
TX
+1 (555) 972 9417
Work Experience
Operations Analyst Senior
08/2017
-
PRESENT
New York, NY
- Makes use of available documentation to resolve errors
- Researches and resolves user problems as well as issues and problems with software systems, production
- Completes inquiries generated from the data reporting and analysis area
- Completes Executive Summary management documentation as required
- Model business requirements for new systems, special projects and enhancements to existing systems; validate and test fixes/enhancements to new and existing systems
- Supports bank’s operations / back office functions including, ACH Processing, Check Processing, Call Center Support and GL Reconcilement
- Excellent planning communication, documentation, analytical and problem solving abilities
- Provide internal opportunity management support to Renewal Managers on pre- and post-renewals
Operations Analyst, Senior
12/2014
-
06/2017
Boston, MA
- Perform incremental revenue calculations
- Ensure all approved requests have been properly documented in accordance to Renewals processes, escalated to the appropriate approval level, and resolved within SLA
- Effectively communicate requirements and respond to RMs on questions regarding policies and processes
- Experience with performing financial and cost analysis
- Provides financial/strategic planning leadership and consultation
- Compares profitability analysis to actual performance on project
- Prepares feasibility studies/pro-formas on proposed projects; and compares actual performance to original projections
- Leads and manages the annual operating budget process for the department including coordination and preparation of detail budgets
- Meets with clinic manager(s) to discuss key measures, finances, and other needs
Operations Analyst Senior Stf
12/2007
-
08/2014
Los Angeles, CA
- Prepares financial statement variance analysis
- Provide assistance for monthly and quarterly incentive calculations
- Manages financial analysis projects
- Participates in the monthly P & L forecasting process
- Serves a liaison between operational leaders and corporate services monitoring financial and operational performance
- Provides support to Preventive Care specialist and makes changes to databases
- Knowledge of financial analysis, cash and capital budgeting, forecasting, feasibility studies and data analysis
Education
University of California, Santa Barbara
2002 - 2007
Bachelor's Degree in Operations Research
Professional Skills
- Strong interpersonal, critical thinking and problem solving skills
- Good written and verbal communication skills; with presentation/briefing experience
- Demonstrated engineering/mathematical/analytical skills to solve complex technical problems
- Modeling and Simulation experience (preference for experience with legacy USN or USAF standard analysis combat modeling tools)
- Basic knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office
- Experience modeling and analyzing air vehicle, sensor, or weapon performance
- Data Analytics Experience utilizing either MatLab, Perl, SAS, JMP, or other scripting language
How to write Operations Analyst Senior Resume
Operations Analyst Senior role is responsible for government, mainframe, finance, training, integration, security, reporting, design, research, modeling.
To write great resume for operations analyst senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Analyst Senior Resume
The section contact information is important in your operations analyst senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Analyst Senior Resume
The section work experience is an essential part of your operations analyst senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations analyst senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations analyst senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Analyst Senior resume experience can include:
- Certification and experience in Anthropometric Measuring Techniques
- Computer Programming Experience in C++, Python, MatLab, Perl, etc
- Experience with working in military plans or operations environments at the Service, Joint, or Combatant Command (COCOM) level
- We are a VSE shop so VSE experience is required (even if dated)
- Experience in a variety of software development, system integration, or operations roles
- Experience in a production environment with an operational role
Education on an Operations Analyst Senior Resume
Make sure to make education a priority on your operations analyst senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations analyst senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Analyst Senior Resume
When listing skills on your operations analyst senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations analyst senior skills:
- Experience with working in a professional plans and operations environment
- Military operations analysis experience applying Monte Carlo simulations (Brawler, ESAMS, EADSIM, AFSIM)
- Experience in modeling and analysis
- Experience with Microsoft software, including Word, Excel, Project, and PowerPoint
- Have project/systems engineering experience
- Experience with working in military plans or operations environments at the Service, Joint, or Combatant Command (COCOM) level
List of Typical Experience For an Operations Analyst Senior Resume
1
Experience For Operations Analyst, Senior Resume
- Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance
- Produces and reviews technical documentation reflecting detailed knowledge of specific technical area
- Organize and express information and ideas in written form to individuals as well as groups
- Recommends measures to improve methods, performance, and quality of product or service, and suggests changes to increase efficiency
- Works in the FIS FBPR Development Team to test system changes, build ZEKE test schedules, modify JCL and control parameters, and assist in preparing changes for production implementation
- This is a remote position with occasional travel to our site
- When solving a mainframe production or system problem, makes effective use of tools and resources, utilizes manuals, write-ups and other tools as an aid in solving the problem. Contacts others experienced in area for ideas about problem
2
Experience For EDI Operations Analyst, Senior Resume
- Monitors, analyzes, and evaluates existing systems and processes to identify opportunities for improving results and makes recommendations to business managers
- Analyzes and implements changes or additions to software systems and production procedures
- Maintains the production support disaster recovery/business continuity plans. Coordinates and conducts disaster recovery testing as required, documents test results and documents modifications required for future testing
- Compiles, analyzes and interprets data and makes strategic and tactical recommendations to business managers
- Supports departmental projects and work requests, tracking and reporting on progress to ensure timely implementation, and serves as liaison between the business unit and IT
- Partners with technology group to define business requirements, perform user acceptance testing and implement complex changes
- Monitors and tracks industry regulations, external changes that impact operational processes, customer requirements and compliance issues. Recommends changes to existing processes, as needed and develops internal communications related to identified changes
3
Experience For Operations Analyst Senior Stf Resume
- Experience with IT operations, customer service, and project management practices
- Prepares advanced analysis for weekly/monthly/ad hoc tasks within the required deadlines
- Follows established procedures and student loan guidelines
- Maintains familiarity with industry regulations and customer requirements and develops related internal communications
- Knowledge of all facets of sustainment
- Work a non-structured work day
- Completion of Military Education Level 4
4
Experience For Renewals Operations Analyst / Senior Analyst Resume
- Communicate and collaborate across diverse types and levels of personnel
- Have the ability to work in a multi-disciplinary team environment
- Show concern for needs, feelings and issues of clients, to communicate that client’s business is valued, to meet client perception of high quality/best value services and products and to ensure commitments are accomplished according to client specifications
- Experience of analysis work in the FFEL program
- Participated on large project teams
- Time deliverables to clients or associates and oversee the development of deliverables. Adhere to organizational policies, procedures, and other internal requirements and work collaboratively with teammates on project work. Contribute to healthcare business development by identifying new business opportunities with new or existing clients and managing related proposal efforts
List of Typical Skills For an Operations Analyst Senior Resume
1
Skills For Operations Analyst, Senior Resume
- Experience in working with Joint, USA, or component level HQ
- Experience in software development or integration
- Mainframe/distributed experience - Ability to understand concepts of mainframe and/or distributed work and processes tied to them
- Experience with Human Factors measurement methods
- Experience with airworthiness certification of crew system
- Experience with OCONUS
- Multi-objective Decision Analysis experience
2
Skills For EDI Operations Analyst, Senior Resume
- Experience in business processes/operations and systems
- Project initiatives experience
- Drawing accurate conclusions from financial and numerical material; applying financial principles and numerical techniques to problems
- Administers automation products, applications, and business processes by utilizing built-in tools to maintain data and spreadsheet reporting
- Knowledge of accounting principles, organization chart of accounts, accounts payable procedures, and accounting software and equipment
- Recognizes abnormal processing conditions and determines appropriate actions required to resolve issue(s) and complete processing
- Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely
3
Skills For Operations Analyst Senior Stf Resume
- Researches and resolves user problems as well as issues and problems with software systems, production processing and production environments
- Develops procedures and provides documentation for training materials
- Review and write standard operating procedures
- Knowledge of Space C2 and / or IAMD systems, operations
- Project management or team leadership
4
Skills For Renewals Operations Analyst / Senior Analyst Resume
- Assists with providing training and communicates to production teams and gathers data for trending, decisioning, and reporting to ensure smooth "go live" when new systems or processes are moved to production
- With guidance, identify tuning opportunities to improve run-time optimization and work with business/ application team to remedy issues. Participate in the development and maintenance of analytical tools utilizing statistical data to identify opportunities for improvement and consistency across multiple environments
- Maintain continuous line of communications, keeping internal partners informed of all critical issues
- Multi tasking - Ability to multi task and adapt to several projects at time
- Provide operational support for all Business Continuity activities and conversion/ deconversion activities
- Application/Productivity software - Advanced knowledge of software such as Microsoft suite, SQL, DB2 etc
- Effectively organize, plan, control and prioritize work/projects. Ability to regularly communicate progress to appropriate stake holders. Efficiently manages resources and understands work/project scope, key players, urgency, inherent risks and business benefits
- Consistently carry out job responsibilities
- Clearly and effectively convey information to individuals or groups. This includes the ability to choose the appropriate method or methods of communication
5
Skills For Onsite Operations Analyst, Senior Resume
- Demonstrates the ability to analyze, identify and solve problems while using sound judgment. Able to implement solutions to address business issues. Knows who to involve and takes appropriate action
- Familiarity with design of experiments and measures of effectiveness
- Experience with an Army program, project management offices, and operational requirements
- Active Secret clearance prior to start
- Operations experience with CA, BMC or IBM suite of products
6
Skills For Business Operations Analyst, Senior Resume
- Experience in a military headquarters or governmental agency headed by a flag officer or civilian SES
- Experience in OCONUS
- IRA customer service related experience
- Anticipate, understand and manage customer expectations and consistent delivery of services
- Reports to – Dir Customer Service, Dir Default Prevention, Dir Portfolio Management, Dir Internal Collections, or Mgr Business Systems
7
Skills For Medicaid Operations Analyst, Senior Resume
- Active Secret clearance to Start with the ability to obtain Top Secret & SAR program clearances
- Knowledge of radar or electronic warfare systems and operations
- Experience with providing operational support and oversight by managing and coordinating suspenses, special events, including program management reviews, risk assessments, property accountability, security, formal reporting of activities, efficiencies, and items of interest horizontally and vertically
- Experience with providing support and management of operational tasks
- Work in both a team environment and individually to complete tasks within a timeline
- Strong customer relations expertise and excellent written and verbal communication skills sufficient to comfortably and effectively present at a senior leadership (business and military) level
8
Skills For Ocean Operations Analyst, Senior Resume
- Information Technology Field and/ or Bankcard Industry
- IT or Business related study
- Knowledge of United States Army Pacific (USARPAC), United States Force Korea (USFK), 8A, and COCOMs
- Knowledge of USFK and 8A transformation efforts and Operations Plans (OPLANs)
- Recruit, hire, and manage proper labor mix with expertise in performing evaluation and analysis of transformation operations and force development, including transformation planning, strategic organizational planning, and review of Joint and Service doctrine
9
Skills For Derivatives Operations Analyst, / Senior Resume
- Work in non-structured work day
- Knowledge of United States Army Pacific (USARPAC) and COCOMs
- Knowledge of client transformation efforts and OPLANs
- Recruit, hire, and manage a proper labor mix with expertise in performing evaluation and analysis of transformation operations and force development, including transformation planning, strategic organizational planning, and review of Joint and Service doctrine
- Proficiency in using Microsoft Word, PowerPoint, Excel
- Familiarity with primary flight reference data collection
- Familiarity with fifth generation aircraft cockpits and maintainer considerations
- Knowledge of US Army Pacific (USARPAC) and COCOMs
- Knowledge of modern software development technologies and processes
10
Skills For Operations Analyst Senior Prin Resume
- Knowledge of incident command system principles and guidelines
- Knowledge of ServiceNow capabilities and features
- Knowledge of ITSM methodologies and practices
- Conceptualize, implement, and improve on methods and tools
- Knowledge of major combat simulations and models,
- Knowledge of costs/benefit implications of products and services
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