Operations Auditor Resume Sample
Noah Hintz
62518 Fahey Streets,
Phoenix,
AZ
+1 (555) 452 7631
Work Experience
Senior Operations Auditor
12/2015
-
PRESENT
New York, NY
- This is an excellent opportunity for diligent and highly-motivated audit professional to join an industry leading audit function within a large and complex financial services organisation
- Compile audit findings and report to management, making recommendations for modifications and improvements to operations, systems and procedures
- Ensure defined goals are implemented and relevant analytics are available to measure goal performance
- Communicate auditing outcomes to identify, develop and publish corrective actions and educational material related to audit errors
- Examine and evaluate information systems, recommending controls to sure system reliability and data integrity
- Document audits and other quality assurance activities using the appropriate department audit templates
- Solid business understanding of operational processes, including settlements, payments, corporate actions, margining, and loan processing
Operations Auditor
03/2010
-
10/2015
Philadelphia, PA
- Advanced proficiency with Microsoft Office (Excel, Word, Access, Outlook, PowerPoint, SharePoint), audit database and analytics software (TeamMate, IDEA) and the ability to navigate banking platforms (Bancline, Mozart)
- Conduct analysis of findings and provide feedback to business partners
- Communicate with staff and department management regarding disputed errors following documented dispute resolution procedures
- Create narrative reports, graphs and/or presentations for management to communicate findings
- Performs entry level research of health plan laws and regulations
- Interview internal and external interviewees in a pleasant manner
- Document audit work performed in a clear and concise manner
- Extract, articulate and track audit findings
Operations Auditor Fall Co-op
04/2006
-
01/2010
Boston, MA
- Work on special projects and investigations as requested
- Correlate audit findings to legal requirements
- Keep abreast of emerging issues and developments in the health insurance industry
- Executing on reoccurring reporting and analysis that provide increased visibility into contractual compliance. Build processes and create reports when not already in existence. Improve upon those that are. Close gaps and create consistency in processes for Nationals, Regions, VMS/West VMS
- Collaborate with management to assist in the recommendation and implementation of process improvements
- Maintain open communication and constructive relationships with internal customers to determine any additional analytic needs that would assist in effective team performance
- Own ad hoc requests related to contractual compliance
- Serve as a knowledge source for one or more Bank operations or functions by serving in the role of Audit Liaison to identify process improvement needs and recommend solutions in moderate to complex business environments
- Perform walkthroughs and flowchart operational processes, identify key control points, and develop applicable audit procedures
Education
University of Phoenix - Hawaii Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Demonstrated customer focus and teamwork skills with an upbeat, collaborative, can-do attitude and strong work ethic
- Demonstrated influencing and problem solving skills
- Drive improvement in business performance and employ strong influencing skills to effect change
- Excellent presentation, facilitation, and project management skills
- Strong interpersonal skills and ability to work with a cross-functional team
- Proven experience with conducting multiple audits with high quality standards
- Build strong credibility and rapport to effectively interact with Operations, Engineering, Technology, Finance and Field Business Process personnel
How to write Operations Auditor Resume
Operations Auditor role is responsible for training, finance, database, auditing, security, reporting, consulting, research, insurance, travel.
To write great resume for operations auditor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Auditor Resume
The section contact information is important in your operations auditor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Auditor Resume
The section work experience is an essential part of your operations auditor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations auditor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations auditor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Auditor resume experience can include:
- Audit experience or relevant professional experience
- Holding open and effective discussions on key risks, engaging with business stakeholders, and on occasions coaching other auditors
- Seeking 1 - 2 years of relevant operations experience within Allegis umbrella
- Specific subject matter expertise regarding technology application control disciplines and a solid business understanding of ICG (Global Markets) products
- A thorough working knowledge of Profit & Loss accounts, field audit experience and comprehensive understanding of business cycles especially at a branch level
- Previous experience leading or performing audits independently
Education on an Operations Auditor Resume
Make sure to make education a priority on your operations auditor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations auditor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Auditor Resume
When listing skills on your operations auditor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations auditor skills:
- Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables
- Good communicator, self-reliant, organised, able to work to deadlines and use a variety of analytical skills
- Critical thinking skills to understand existing and emerging operational challenges, opportunities and risks for application in audit or consulting projects
- Listen, communicate, and influence others effectively through various mediums
- Communicate audit results to bank management and business partners effectively
- Partner effectively with management to identify solutions to manage risks
List of Typical Experience For an Operations Auditor Resume
1
Experience For Senior Operations Auditor Resume
- Perform all aspects of work for assigned projects including planning, testing and report preparation through to management agreement of audit results
- Manage internal operational, financial and/or systems reviews from planning through reporting
- Partner with Juniper’s management to agree on corrective actions addressing the root causes of identified issues
- Establish and maintain positive and collaborative client relationships across the Bank and Federal Reserve System
- Perform fieldwork and prepare clear, concise, and persuasive documentation (workpapers, interim audit memos (IAMs), and reports for management review with minimal revisions
- Complete annual business profile risk assessments for the Bank’s operations and functions
- Lead or participate in other district audits, System audits and/or workgroups
- Perform follow-up activity on issues reported by Audit and external parties
2
Experience For Operations Business Site Auditor Resume
- Apply knowledge of business, risk management and internal control concepts to the evaluation of various company processes and functions
- Employ a ‘big picture’ perspective to individual elements of the business, situation, or process under review to assess the overall enterprise impact
- Undertake comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potentially unmitigated business risks
- Evaluate the current internal control framework and identify areas for improvements
- Assist with special projects and investigations as required
- Proactively share knowledge and welcome feedback from other members of the team
- Work with team members to deliver the organizational strategy
3
Experience For Auditor, Operations Senior Resume
- Performs moderately complex audits related to ICG Operations, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards, including drafting of audit reports, presenting issues to the business and discussing practical solutions
- Responsible for performing quarterly audits at each of the assigned warehouses. Timely reporting of audit results within 3 days following completion of audit, especially high value/high impact issues
- Identify issues through quarterly audit
- Communication with dept/senior mgrs on audit requirements
- Conduct Root-Cause-Analysis to identify primary cost drivers and eliminate non-value added activities
- Advise audit projects on relevant operational risks and the development of audit programs
- Deliver oral or written presentations to management during and at the conclusion of projects to convey deficiencies, recommended corrective action, and suggested operational and cost improvements
4
Experience For Senior Auditor, Operations Resume
- Work with the branch network to ensure that branches meet audit standards
- Examine Company systems and records and perform physical/visual checks using the risk based audit work programme in order to identify process and/or control improvement opportunities (at any Company location)
- Support Operations and Finance by conducting stock take reviews at mid-year and end of year counts
- Discuss findings of the audit with the relevant manager in order to highlight areas for improvement and recommend and obtain agreement on corrective action
- Conduct follow up of branch visits to ensure quality assurance of original work conducted by the department, to ensure the Business Manager has an understanding of the importance of resolving the identified issues and that satisfactory progress is being made
- Identify, develop and recommend new ways of investigating branch/business performance in order to continually improve the quality and scope of the current audit methodology
- Produce data from Company systems to highlight specific risks / weaknesses that need to be investigated or conducted via themed branch audits
- Assist the Rexel UK Head of Security with follow-up of fraud investigations as requested and report the findings in agreed formats and within agreed timescales
- On-line Employment Application
List of Typical Skills For an Operations Auditor Resume
1
Skills For Senior Operations Auditor Resume
- Experience interacting with health care providers and familiarity with health care billing and payment practices
- Internal audit or other relevant experience
- Public accounting firm experience desired
- Experience as an Auditor and/or Audit Consultant
- Analysing MI and reviewing risk information to help to identify key business risks and mitigating key controls
- Lending processes (Origination, Servicing and Default Management)
- Ensuring in conjunction with the regional Managers that new procedures are being adhered to as planned
2
Skills For Operations Business Site Auditor Resume
- Adding value outside the scope of the audit and communicating such. (The exchange of information between all Regions has to be radically improved.)
- Finding issues in warehouses before they become issues and making senior management aware of this
- Taking on of specific tasks assigned by director of operations and development and refinement of existing audit questions
- Banking laws and regulations
- Knowledge of regulatory compliance auditing, flowcharting and statistical sampling techniques
3
Skills For Auditor, Operations Senior Resume
- Managing / supervising direct reports
- Manage and coach others fostering an engaging and inclusive team environment
- Develop project approach and assist with audit and consulting projects of operational, financial, compliance and supporting activities
- Research state contract requirements and accrediting body standards
- Collect, analyze, and summarize operating information and trends
- Execute risk based audits evaluating controls and processes for scalability, efficiency, and risk mitigation strategies
- Communication with ABMs on expectations when performing audits
4
Skills For Senior Auditor, Operations Resume
- Act as liaison to Accounts Payable for AP shrink and Negative receiving for warehouses
- Evaluation of personnel, training and follow-up
- Design and execute audit and consulting projects consistent with defined objectives and scope of work designed to optimize costs and operational performance
- Develop an understanding of organizational functions, roles and responsibilities
- Assist with developing audit recommendations and reports based on audit findings
- Business Operations: front end and back end controls
- Federal Financial Institutions Examination Council (FFIEC) requirements
5
Skills For Operations Auditor Fall Co-op Resume
- Develops audit programs and generates reports
- Identify and resolve system issues with data load
- Assists various departments with special projects and investigations
- Works under the supervision of the Senior Auditor or Manager
- Producing a final report compiling the audit findings into a high quality document, providing important insight to the business heads on adequately managing their risks
- Master’s or MBA in Industrial Engineering, Operations or related field
- Response to the Supplemental Questionnaire
- Thorough knowledge of internal audit techniques, and of Standards for the Professional Practice of Internal Auditing as issued by the Institute of Internal Auditors
- Analytical thinking that aids trend spotting
6
Skills For Senior Auditor, ICG Operations Resume
- Travel up to 10% domestic and international travel
- Build processes and create efficiencies as needed
- Team mentality with collaborative attitude
- Independently seeks out new tasks and sets achievable goals
- Manage time, multi-task and excel in a deadline-oriented environment
- Communicate well with many levels of leadership within Front Office
- Strong knowledge of the Institute of Internal Auditor’s International Professional Practices Framework (IPPF); and the Committee on Sponsoring Organization (COSO) internal control and Enterprise Risk Management (ERM) risk assessment frameworks
- Give and follow instructions accurately and efficiently and being proactive in asking clarifying questions to ensure work effort is directed wholly toward desired outcome
- Strong analytical / critical thinking skills and ability to apply sound judgment when making decisions related to business activities of moderate to high complexity
7
Skills For Internal Auditor Operations Resume
- Have a general understanding of information security, general IT controls, application controls, and technology risks for various hardware and software platforms
- Recognize the need for change, embrace new ways of thinking, and work in alignment with strategic goals. Foster an environment of continuous improvement
- Basic knowledge of accounting practices and/or energy industry economics
- Knowledge of health insurance concepts related to premium billing, claims and enrollment/eligibility processes
- Have current, professional certification(s) such as CIA / CISA or willingness to obtain within first year of employment
- Professional certifications- CPA, CIA, CFA, CFE
- Travel up to 25% might be required
- Excellent communication, presentation and facilitation skills with experience in presenting to Operations management and successful in influencing various levels of management
8
Skills For Avp-senior Auditor Banking Operations Resume
- Collaborate and influence effectively in a fast paced environment bringing together stakeholders across functions and asset teams to address issues and build solution consensus
- Experience using measurement criteria and tools to monitor project progress and identify specific data and process improvement opportunities
- Experience in health plan transaction related operations
- Experience of Microsoft packages such as Word, Excel and Powerpoint and ERP systems [M3, COGNOS]
- Demonstrate broad business perspective of Federal Reserve System functions and services; stays informed about business practices
- Conduct effective meetings with Audit management and all levels of Bank management including Board of Governors, Treasury, and other regulatory agencies
- CA together with 5-8 years of related work experience or MBA with 3-5 years
9
Skills For Senior Auditor / Operations & IT Resume
- Sr manager or inventory controller in position for min 3 years in good standings
- Corporate personnel or merchandiser for min 5 years in good standings
- Compile and interpret data from various sources producing reports and observations
- Knowledge in Lean Six Sigma methodology, the MS Office suite applications, especially Microsoft Excel, PowerPoint and Visio
- Lead, communicate and interact with all levels of the organization, including senior management, to provide recommendations and influence decision-making
10
Skills For Experienced Business Operations Auditor Resume
- Experience in managing multiple, simultaneous, complex programs
- Build strong relationships with management teams across our different businesses
- Maintain confidentiality in all activities
- Conduct branch operational audits within the Group's business units and issue high quality concise audit reports to operational management
- Undertake special investigations / projects, as specified within the businesses
- Aid, mentor and coach other team members
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