Operations Business Manager Resume Sample
Rex Lockman
6113 Sauer Mews,
Phoenix,
AZ
+1 (555) 776 5988
Work Experience
Operations Business Manager
09/2016
-
PRESENT
Chicago, IL
- Exceptional analytical and diplomatic problem solving skills in a project management environment
- Efficient, professional and timely written and oral communication (English), as well as the ability to present information and recommendations to various levels within the organization
- Lead, direct and influence a direct team as well as cross-functional and cross-cultural partnerships
- Develop and implement strategies and initiatives with a sense of urgency
- Above average PC skills including Excel, Word, Access, Outlook, and database management
- Have sufficient knowledge of different pork products
- Excellent verbal and written communication, presentation, decision-making and negotiation skills
- Competent in Microsoft Office Suite; SAP
- Solid understanding of marketing principles, personnel management
Cib-f&bm-operations Business Manager
06/2009
-
05/2016
Houston, TX
- Frequently required to sit, and talk or hear
- Corporate working environment
- Noise level in the work environment is usually moderate but can be loud if in the manufacturing area
- Provide comprehensive strategic and finance support to the Regional Head of Operations
- Helping drive business strategy
- Optimizing business performance reporting and planning
- Establishing and communicating business priorities and ensuring delivery
- Driving key financial processes and delivering on operational efficiencies
CIB F&BM CAO Operations Business Manager
10/2006
-
02/2009
Detroit, MI
- Partner with Real Estate to indentify footprint requirements in NY Metropolitan area
- Analyze, understand and report on key expense drivers (inc. detailed headcount tracking) - variance analysis versus plan/target, forecasting and period versus prior period reporting
- Identify and analyze opportunities to standardize operational functions globally and across lines of business
- Provide annual and ad hoc budgeting and financial responsibilities; including project and program budget variance reports
- Strategic thinker; self motivated, results oriented; and prior experience in financial services
- Strong organizational and time management skills (essential)
- The incumbent’s primary accountabilities support the achievement of net sales, profit and Supply Chain cost/KPI achievement for assigned product categories and plants
Education
American InterContinental University - Atlanta
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Proven people management skills and team leadership and performance management skills
- Excellent quantitative and analytical problem solving skills, as well as written and verbal communication
- Strong analytical skills, ability to present new ideas in a compelling manner from financial data and create meaningful reports for senior management
- Strong analytical skills with the ability to synthetize information to formulate a “story” behind the data
- Solid delegating, planning and time management skills to meet strict deadlines
- Effective delegating, planning and time management skills to meet strict deadlines
- High standard of written and verbal communication skills
How to write Operations Business Manager Resume
Operations Business Manager role is responsible for analytical, financial, planning, database, leadership, securities, finance, training, reporting, design.
To write great resume for operations business manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Business Manager Resume
The section contact information is important in your operations business manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Business Manager Resume
The section work experience is an essential part of your operations business manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations business manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations business manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Business Manager resume experience can include:
- Experience in business-to-business relationships
- Outstanding results as leader and change-agent in a high-performing business is a prerequisite
- Productivity Management - Manage tracking process, supporting initiatives, and providing cost saving suggestions to the business
- Provide transparent, forward looking reporting – Forecasting
- Headcount Management – Manage headcount approval, tracking and reporting whilst reflecting risks and opportunities
- Identify capital requirements for various projects creating the business justification and managing CM’s implementation
Education on an Operations Business Manager Resume
Make sure to make education a priority on your operations business manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations business manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Business Manager Resume
When listing skills on your operations business manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations business manager skills:
- Prior experience in managing others with strong situational leadership skills is desired
- Excellent communication and outstanding customer-relation skills
- Ensure standards, processes, roles and tools are well defined, embedded and operate effectively across the teams
- Demonstrable skills in customer and client relationship management
- Training and/experience in Operations/Manufacturing management desired
- Business Performance and Planning - lead annual business budget process, ensure optimal resource budgeting and allocations to achieve business priorities
List of Typical Experience For an Operations Business Manager Resume
1
Experience For Cib-f&bm-operations Business Manager Resume
- Partnering with business leaders and key stakeholders to fully understand the key drivers and issues
- Create common set of goals and key success measures for Operations and business teams
- Conduct strategic and tactical analyses to perform objective reviews of industry surveys, competitor landscape, gaps within industry verticals and/or regions
- Support management in preparing workforce analytics such as capacity modeling, functional taxonomies, and activity analysis tied to key operational metrics and efficiency programs
- Ownership for a variety of monthly governance and reporting processes whilst also identifying and implementing opportunities to optimize delivery and improve integrity
- Line management responsibility for six team members
- Be a trusted advisor with local, regional and global Operations leads and product aligned business management leads
- Present financial and strategic analysis to senior management, business managers and other functions and departments in the firm
- Conduct analysis to assess business performance against targets, and to provide financial guidance on strategic decisions
List of Typical Skills For an Operations Business Manager Resume
1
Skills For Cib-f&bm-operations Business Manager Resume
- Analytical skills – ability to present new ideas in a compelling manner from financial data and create meaningful reports for senior management
- People leadership and coaching experience in a fast paced operational role
- Experience of direct , remote and matrix management – including line management of Team Leaders
- A strong background in stakeholder and relationship management, ideally in both B2B and B2C environments
- Broad business knowledge in order to understand the markets in which the relationship team customers operate and the business issues they are likely to face
- Headcount Management – approval, tracking and reporting whilst reflecting risks and opportunities
- Detailed understanding of the financial management/budget and planning processes
2
Skills For Operations & Business Manager Resume
- Knowledge of continuous improvement, Lean Manufacturing, and problem solving methodologies
- Manage off-shoring models – review and approve billing models and charters
- A broad understanding of Credit/Fraud and applicable legislative and regulatory requirements
- Manage and provide visibility around leading indicators of future pipeline development and revenue generation (i.e. activity based measures)
- Manage monthly/quarterly business reviews, including key inputs for review
- Collaborate with Sonoco InDC Plant Managers and develop annual RFQ/Budgeting response
- Manage all pricing activities to maximize profit potential
- Develops and maintains documentations to clearly define pricing parameters
- Responsible for meeting product group/product line profitability objectives for fiscal year based on specified budget
3
Skills For CIB F&BM CAO Operations Business Manager Resume
- Develop a thorough understanding of the business and its functions
- Financial Services Industry knowledge and practitioner
- Manage customer dedicated site team at GMI HQ in Golden Valley MN to include planning and design personnel dedicated to GMI. 2 LOP (Logistic Operation Planners) and 1-2 Designers. Responsible for all day to day management including related salary administration, PMS, etc
- Reports to Director of Operations - Americas with a dotted line relationship to VP Sales and planning and design functional managers to ensure service and support of General Mills special pack requirements and the development of new business opportunities
- Understanding of the products and services of the sectors serve
4
Skills For CIB F&BM Operations Business Manager Resume
- Work with Senior Stakeholders across Barclays, provide individual insight and appropriately challenge where required
- Define and implement business strategy and transformation initiatives focused on operating model, reporting, process improvement, standardisation, location and workforce strategies
- Problem resolution: e. Proactive identification of issues. Mitigate challenges utilizing cross functional relationships
- Analyze, research and investigate a wide range of business management issues on behalf of senior management and drive delivery of resultant actions
- Govern business management activities such as approvals and preparation for meetings/townhalls and senior management visits
- Drive best-practices, gain economies and enable teams to focus on the day-job
- Pattern recognition: e. Analyze trends related to organizational performance in order to direct the organizations resources and identify organizational needs. Make recommendations back to Senior Leaders based on trends
- Communicate & educate the organization on priorities: e. Attend staff meetings to message changes and bridge the gap between the business units and operations
- Develop strategic outputs in response to complex issues, based on broader Go-To-Market goals and objectives as well as Business Unit goals and objectives
5
Skills For Maintenance & Operations Business Manager Resume
- Resolve critical issues and lead program development. Responsible for change management on key initiatives
- Ensure the business complies with company policies; Rules of Engagement, etc
- Develop a deep understanding of the supported business segments and teams and build programs and solutions to integrate the business units with the mainline sale and marketing organization
- Experience in finance/accounting, preferably in the financial services industry
- Advanced Microsoft Office skills, including Excel and Power Point, as well as the ability to master the JPM internal financial systems. Experience with management reporting, management information systems would be useful
- Relevant industry experience, ideally coupled with strategic, business management and financial experience, as well as direct line management experience
- Strong written and oral communication skills – as well as superior influencing and relationship management skills
- Receive and act upon feedback, taking responsibility for issues and following through their resolution
- Possess the ability to research issues/problems & focus on a ‘solution-based’ approach to their work environment
6
Skills For CIB F&BM Fixed Income Operations Business Manager Resume
- To produce written reports and ensure that the organization’s procedures and systems support the management information requirement, leading changes where required
- Contributes directly to the strategic decisions within the LoB structure
- Could have a cross BT responsibility but in the main in a supportive role
- Proven leadership qualities and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team; facilitating the completion of Financial goals
- Multi-task and work autonomously within a local and global team environment
- A positive approach to change & adapt ambiguity in the work environment
- The confidence to adapt & change their personal approach as the environment around them adapts
- Inspire and lead teams of managers delivering in a fast paced business to business and business to customer environment operating 7 days a week , 8am to 10pm , operating in two locations
- Deliver the operational plan to meet business forecast within budget across Underwriting, Fulfilment, Outbound and Client Maintenance functions
7
Skills For CIB Documentation Management Operations Business Manager Resume
- Ensure SLA’s are delivered at all times across customer and client services
- Ensure continuous improvement as measured by regular satisfaction surveys
- Ensure complaint handling practices are in place that meets regulatory and Barclay’s standards, including Root Cause Analysis and action plans in place to reduce complaints
- Responsible for MI available to identify risks and opportunities to improve processes and act to address appropriately, including instigating change channels necessary
- Contribute to the innovation agenda and drive operational improvements that deliver financial benefits to the company
- Deliver effective management of risk, governance, compliance and maintain standards of operational control, including satisfactory and operation of SOX and CONC controls, ensuring the function is audit ready at all times
8
Skills For VP-kyc Operations Business Manager Resume
- Ensure CM’s deliver on new product launch start of ship requirements by managing both the C&D/CM communication process as well as the CM’s internal processes (master data creation, material ordering, capacity planning, etc…)
- Ensure CM compliance with established C&D business process including production planning, Quality, Safety, shipping KPI’s and others
- As required, support the Senior OBM with commercial management of CM’s. This could include contract negotiation, capacity planning and debottlenecking, capital expansion/start-up, KPI reviews and inventory strategies
- Ensure achievement of all existing measurable KPI’s by InDC facilities
- Prepare, host, & lead monthly scorecard reviews with the customer
- Lead and direct out Plant Managers in the definition, implementation, and delivery of productivity and continuous improvement initiatives
- Escalate InDC Plant issues and provide proactive solutions & recommendations to the customer, while being willing to manage the customer and challenge when necessary in a constructive manner
9
Skills For CIB CAO & F&BM Operations Business Manager Associate Resume
- Work directly with our competitor’s OBM’s to deliver customer projects and initiatives, while balancing these activities with Sonoco’s best interests
- Elevate Sonoco InDC team awareness and knowledge based on information acquired from GMI
- Manage dedicated Sonoco employees onsite in GMI Headquarters
- Strategic thinker with the ability to execute at a tactical level
- Partner with the business leaders and key stakeholders in Operations to fully understand the business drivers and issues and develop a thorough understanding of the business and its functions
- Act as trusted advisor with local, regional and global, Operations leads and product aligned business management leads
10
Skills For CIB CAO F&bm-operations Business Manager Resume
- Presentation of financial and strategic analysis to senior management, business managers and other functions and departments in the firm
- Provide analysis to assess business performance against targets, and to provide financial guidance on strategic decisions
- Responsible for total P&L for a major product group which includes sales volume, sales dollars, cost of goods, gross margin, shuttle and storage expenses, plant variances, direct marketing expenses, net contribution, and profit before taxes
- Support design and execution of strategic initiatives for the Asia Operations organization, including operational efficiency initiatives
- Communicate business strategy, performance and priorities both internally (e.g. business updates, business reviews, off sites) and externally (industry bodies, regulators, clients)
Related to Operations Business Manager Resume Samples
Business Operations Manager Resume Sample
Work Experience
• Relevant experience in an Accounting/Customer service environment of a highly complex organization
• Strong leadership skills to manage O&T hourly, and operating hourly Cast Members, including coaching and feedback skills
• Effectively interface with all levels of staff a...
Professional Skills
• Excellent writing skills and strong presen...
• Strong interpersonal skills and excellent ...
• Excellent planning and organizational skil...
International Operations Resume Sample
Work Experience
• International Wire Transfers repair, release and verification process
• International incoming payment order processing
• International clean collection services
• Foreign check cash letters
• Foreign banknote services
Professional Skills
• Enthusiastic, self-starter, with strong le...
• Strong IT technical support skills with su...
• Strong blend of analytic and quantitative ...
Manager Operations Business Resume Sample
Work Experience
• Experience in at least one of the following: M&A Operations, Treasury Operations & Cash Management, Treasury Technology Implementation, Banking, Financial Risk Management (F/X, interest rate, commodity risk management), Capital Management
• Applies in-depth understanding of how own discipli...
Professional Skills
• Experience working with senior executives ...
• Proven strong leadership skills that span ...
• Strong leadership, communication and inter...
Business & Operations Director Resume Sample
Work Experience
• Build and sustain collaborative and productive relationships with other functional areas such as front office businesses, IT, HR, COE, LCD, etc.
• Implements appropriate systems and internal controls to adequately safeguard the YMCA’s financial resources and to provide a solid basis for accurately ...
Professional Skills
• Strong analytical, communication and probl...
• Excellent communication skills, experience...
• Strong written and oral communication and ...
Technology Process Resume Sample
Work Experience
• General knowledge of the large corporation IT landscapes, preferable Philips and in depth specialist knowledge on the applications or application components of your domain
• Knowledge of ITIL processes or a proven track record in IT Service Operations
• Knowledge of what it t...
Professional Skills
• Good written and oral communication skills...
• Proven leadership skills, ability to build...
• Strong experience of operating, communicat...
Process & Controls Resume Sample
Work Experience
• Continuously assist in the identification of process improvements
• Work closely with stake holders and technical subject matter experts to ensure process improvements account for all points in the end-to-end process
• Identify and build consensus on requirements while managi...
Professional Skills
• Strong technical skills and in-depth exper...
• Proven experience in leading a technical a...
• Very good organizational skills and struct...