Ops Program Mgr Resume Sample
Junius Hansen
3556 Leonard Forge,
Houston,
TX
+1 (555) 375 3203
Work Experience
Principal, IT / OPS Program Mgr
09/2015
-
PRESENT
Dallas, TX
- Demonstrated ability to develop and manage plans for effective use of time and resources on a weekly / monthly / quarterly basis and assign and/or delegate tasks and follow up on completion within deadline and parameters
- Demonstrated ability to work effectively with team members, communicate within a team, focus on joint success. Lead, motivate and support a team to reach its goal
- Lean and/or Six Sigma - understand principles and tools
- Experience with formally and informally coaching and mentoring others within and outside direct field of work
- Clear and concise writing skills, e.g. for report writing, clear documentation, etc
- Use available forms of electronic communications effectively and appropriately, structure effective and appropriate messages
- Use diplomatic and effective verbal communication skills, communicate appropriately with internal and/or external stakeholders
- Demonstrated ability to deal with confrontations, disagreements and difficult conversations
Ops Program Mgr
06/2013
-
06/2015
Boston, MA
- General and/or technical presentation skills
- Intermediate-level MSWord and MSExcel user, i.e. create and edit documents, spreadsheets, charts, tracking sheets, pivot tables, lookups, etc
- Lean manufacturing, Six Sigma - Green Belt certification
- Experience with advanced-level methods, technologies and statistical software for data analysis
- Demonstrated leadership of both touch and technical people
- Willingness to learn business agility and DevOps, and implement Lean Startup principles
- Cultivate a high-performance Operational Excellence team, serving as trusted advisors to the program
Principal, IT / OPS Program Mgr
10/2006
-
01/2013
Philadelphia, PA
- Measure and improve program performance
- Identify Risks and Continuous Improvements, support the performance of qualitative and quantitative assessments, monitor, and control (report) through closure
- Streamline current business practices and tools in order to gain efficiency and quality
- Manage Ops Excellence planning efforts, including using resource-loaded schedules to prioritize projects with the available workforce
- Cultivate a culture of continuous improvement
- Drive the team’s day-to-day rhythm of business for continuously improving DC PPM solutions and overseeing support efforts
- Develop a deep understanding of the DC PPM team’s business processes, constraints, problems, and opportunities for performance improvement
- Achieve new business performance by engaging in intensive customer engagement, acting as the program’s spokesperson to gain understanding of requirements and to offer advice to both the company and the customer on innovative technical and business solutions. Apply advanced technical knowledge of GEOINT products and services to direct BAE Systems’ innovation and development efforts
- As the Site Lead for the GeoInnovation Center (which acts as the test bed for emerging GEOINT services, products and technology improvements), work with the local functional lead to oversee the facility and a staff of 10-15 in promoting BAE Systems’ innovations; provided strong leadership, emphasizing integrity, ethics and innovative thinking
Education
University of California - Santa Cruz
2001 - 2006
Bachelor's Degree in Engineering
Professional Skills
- Analytic Skills - dealing with ambiguity; critical thinking skills
- Recent experience with DoD policies pertaining to contract management, program management skills relating to fiscal planning
- Proven teamwork and leadership skills; able to work across “boundaries” including across multiple functions, program teams, suppliers
- Strong attention to detail with well-structured organizational skills
- Demonstrated experience with preparing and reviewing proposals
- Demonstrated experience in performing Production Readiness Reviews
- Communication skills – analyze performance data and communicate findings to inform decision making (written and oral)
How to write Ops Program Mgr Resume
Ops Program Mgr role is responsible for leadership, reporting, negotiation, presentation, planning, finance, training, integration, gis, security.
To write great resume for ops program mgr job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ops Program Mgr Resume
The section contact information is important in your ops program mgr resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ops Program Mgr Resume
The section work experience is an essential part of your ops program mgr resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ops program mgr responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ops program mgr position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ops Program Mgr resume experience can include:
- Excellent presentation skills; preparation and delivery of material
- Experience running and analyzing Zero Defect data for a SAP program and consolidating reviews for upper level management
- Leadership skills (influencing within a matrixed organization)
- Managing multiple tasks and priorities
- Managing daily priorities
- Strong working knowledge of Microsoft Office programs including Outlook, Project, Excel and PowerPoint
Education on an Ops Program Mgr Resume
Make sure to make education a priority on your ops program mgr resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ops program mgr experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ops Program Mgr Resume
When listing skills on your ops program mgr resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ops program mgr skills:
- Possesses good negotiation skills to gain best position for project success
- Demonstrated experience with supply chain and manufacturing
- Diplomatic, communication, presentation and negotiation skills
- Strong process knowledge and hands-on experience implementing process improvement principles Problem Solver, Self-Starter
- The ability to effectively influence cross functional teams
- Excellent verbal and written communication, interpersonal relationship, and managerial skill
List of Typical Experience For an Ops Program Mgr Resume
1
Experience For Principal, IT / OPS Program Mgr Resume
- Ensures Operations performance against the baseline program plan by managing the performance of all Operations functions assigned to a program including Engineering, Quality, Procurement, Planning and Manufacturing. Monitors quality, schedule and cost performance. Identifies and resolves performance problems
- Coordinates preparation of Estimate to Complete/Latest Revised Estimates for all Operations functions by requesting input from appropriate Operations sources, reviewing data for completeness and accuracy of approach and negotiating changes. Ensures Operations input is completed and submitted on schedule and within budget
- Ensures that Operations provides a competitively costed, accurate, supportable cost proposal within time and budget constraints as previously agreed to with the Proposal Manager
- Supports Operations position during audits, fact finding and negotiation by participating with Program Manager in all phases to assure arbitrary concessions are not made. Calls on other Operations organizations to provide support as required
- Experience identifying, analyzing, and calculating Operations risks and opportunities in support of program risk mitigation efforts
- Business Process Re-engineering (BPR) experience
- Experience working on space programs
- Technical experience in either electrical, mechanical or industrial engineering
2
Experience For Principal IT / OPS Program Mgr Resume
- Experience with Supplier interface
- Strong history with Cost Account Management
- Setting employee objectives and establishing cross training and development plans
- Developing and managing budgets and direct/indirect labor staffing plans
- Helping to identify root cause and find resolution in support of Corrective Actions related to material
3
Experience For Biz / ops Program Mgr, Global Resume
- Assuring compliance to all quality requirements
- Leading a zero defect culture (root cause corrective action, corrective action review board, and kaizen events)
- Training individuals and teams
- Interface with engineering and the program team to manage the product flow of field returns
- Manage factory test stand capacity to support production, field returns and engineering development work
4
Experience For Ops Program Mgr Resume
- Change Management planning and implementation
- Cost Account Manager authority for Operations and for Program staff level
- Signature authority for Configuration Control Board
- Signature authority for all Operations Program Task Descriptions (PTDs) flowed to Focus Factory management
- Cost Account Manager for Operations on the Admiral program. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
- Cost Account Manager for Operations on the ATIRCM programs. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
- Cost Account Manager for Operations on the Oxon Run program. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
- Cross functional lead responsible for ensuring the factory, technical operations team, New Product Introduction Team, and supply chain teams properly support the production program
5
Experience For Principal, IT / OPS Program Mgr Resume
- Facilitate collaborative sessions and change management activities to ensure objectives are met effectively
- Drive collaboration across the portfolio to standardize execution for documentation development, scheduling, requirements, and configuration control
- Support marketing efforts for expansion of current workload
- Focus on capture of classified and unclassified software application development for operations and logistics planning
- Engage with stakeholders to ensure their needs are understood and met
- Support business tool implementation across the portfolio to improve standardization
6
Experience For Principal IT / OPS Program Mgr Resume
- Engage customers to ensure requirements are thoroughly communicated and understood
- Develop white papers to help reinforce contract objectives and acquisition strategy
- Provide requirements and configuration management support. This includes use and management of DOORS requirements management application and implementation of a standard configuration management solution across the portfolio
- Performs coordination and preparation for key activites,e.g., metrics collection and analysis, compliance, training and audit coordination for the portfolio. Includes IDIQ Task Order tracking from opportunity to completion
- Directly supports the Portfolio in developing, maintaining, and executing program and project management process assets, performance goals, and development objectives. Exercises judgment within defined procedures and policies to determine appropriate tailoring actions for programs and projects
7
Experience For Biz / ops Program Mgr, Global Resume
- Maintains Project Manager role on direct assigned projects, responsible for the administrative/operational leadership of a program/project within the program guidelines set by the Portfolio director
- Coordinates with other units to accomplish assigned work. Advises other Managers on status of work. Interfaces and acts as liaison with customers, contractors, and suppliers. Reviews and recommends changes and resolves problems
- Participates in regular program business reviews including collecting and reporting status and metrics, and developing portfolio management presentations
- Maintains master schedule and master budget for the portfolio. Monitors programs to ensure work scope, schedule, and budget are well defined and maintained
- Responsible for the administrative/operational leadership of daily operations in an environment with challenges related to projects and technical resource management
- Directs the work activities of assigned subordinate employees. Conducts performance appraisals, schedules vacation and approves leave usage
- Monitors projects to ensure work scope, schedule and budget are well defined and maintained
- Develops, implements and monitors technical processes to control and evaluate performance. Provides reports of significant activities, action items, and resource utilization and needs
8
Experience For Ops Program Mgr Resume
- Provides technical and operational support and services to ensure quality assurance standards are met in providing support. Develops reports on the progress and status of projects and initiates corrective action for problems and/or failures
- Coordinates with other units to accomplish work. Advises other managers on status of work. Reviews tasking and recommends changes and resolves technical problems
- Cost Account Manager for Operations. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
- Cost Account Manager for Operations on the CMWS-EOMS programs. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
- Cost Account Manager for Operations on the FWS-I program. Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
9
Experience For Principal, IT / OPS Program Mgr Resume
- Leadership skills (influencing in a matrixed organization: Teams w/o direct reporting relationships)
- Assuring appropriate staffing levels are maintained to support work in the factory
- Ownership of project quality, budget and schedule
- Radford Support Groups Coordination (Safety, Environmental, Security, etc.)
- Interface with quality and the customer as required for product sell off
10
Experience For Principal IT / OPS Program Mgr Resume
- Drive reductions in MAUC, overhead, free cash flow
- 2) Demonstrated ability to develop and maintain internal and/or cross functional working relationships with customers and suppliers, interpreting needs, identifying and resolving issues and responding to concerns
- Application of process improvement, process reengineering, and project management best practice principles and methodologies to create, modernize and implement new capabilities
- Lead tasks and operate independently
- Time Management (schedules)
- CMMI Level 3 Implementation
List of Typical Skills For an Ops Program Mgr Resume
1
Skills For Principal, IT / OPS Program Mgr Resume
- Manufacturing/Continuous Improvement experience
- Experience leading Kaizen teams and applying lean principles throughout the value stream
- Experience managing and successfully executing programs for the Defense markets
- Experience developing staffing plans to support business needs
- Experience with traveling to suppliers to resolve supplier quality and delivery issues
- Experience in low volume high complexity manufacturing environment, preferably in the electronics field
- Experience as a manufacturing manager with direct reports
- Experience in space manufacturing
2
Skills For Principal IT / OPS Program Mgr Resume
- Previous experience managing programs across multiple sites
- Demonstrated ability to manage customers through difficult problems while maintaining the company reputation
- Previous experience working in a government contract environment
- Experience supervising office and production personnel
- Computer proficiency, strong analytical thinking
- Defense or other similar Industry Manufacturing experience
3
Skills For Biz / ops Program Mgr, Global Resume
- Experience in management of all related and necessary resources, including staff/manpower, materials, and schedule
- Experience with BS/BA or 10+ years with MS/MA
- Hiring, developing, coaching, and leading high-performing teams
- Supporting Diminishing Material team and initiatives. Helping to identify appropriate actions to deal with material that is going obsolete
- Preparing product/program cost estimates (both recurring and non-recurring) for internal and external customers
4
Skills For Ops Program Mgr Resume
- Interfacing, coordinating, and negotiating with company personnel, customers, and suppliers
- Working knowledge of Network protocols, LAN, WAN, VLAN’s, IP addressing, ACL’s and Data center fundamentals
- Motivating and managing direct labor workforce
- Establishing and Monitoring performance to targets
- Understanding of Lean and Six-Sigma principles
5
Skills For Principal, IT / OPS Program Mgr Resume
- Working knowledge of Earned Value Management and/or project finance beneficial
- Implementing lean methodologies for factory footprint/layout optimization and efficiencies
- Make decisions using sound judgment while complying with policies, procedures
- Plan, direct and coordinate technical program-level activities including electronic data processing, information systems and systems analysis
- Thorough understanding of what it takes to be successful in manufacturing space electronics
- Maintain smooth flow of delivery according to agreed metrics
6
Skills For Principal IT / OPS Program Mgr Resume
- Proficiency in office technologies including Excel, PowerPoint and MS Word
- Formal root cause / corrective action training and application
- Proficient in GXP and other leading geospatial software suites as well as Open Source GIS
- Exposure to Lean Manufacturing essential
- Active Secret clearance investigated within the last 5 years
- Prior experience interfacing with program management, operations management and customers including formal presentations, C&CA’s identification and implementation, status reporting and driving open items to closure
- 1) Advanced-level technical skills and knowledge of technical requirements and system flows skills relevant to job / area of work. Critical thinking and ability to use and analyze data to measure and improve performance of team
- Supply Chain, Program Management, and/or Quality experience
7
Skills For Biz / ops Program Mgr, Global Resume
- Component, circuit card, and box level assembly process knowledge
- Lean Six Sigma Certification, Green belt achievement
- Familiarity with IPC-A-610/J-STD-001 class 3 requirements
- Lean and Six-Sigma Green or Black Belt certified from an accredited source
- Exercise independent judgment with regard to resolution of problems and interaction with other departments
- Excellent written and verbal communication skills with others who possess technical and non-technical backgrounds, as well as members from various levels across an organization
- Strong understanding of SIGINT
8
Skills For Ops Program Mgr Resume
- Supervisory/Direct reports experience
- Strong grasp of counter intelligence (CI)
- Current or former certified TEMPEST Technical Authority (CTTA)
- Familiar with Project Management body of knowledge
- Plan, organize and manage a sustainment/development project from initial requirements identification through final deployment
- Familiarity with the products and advanced knowledge of functional or technical area helpful
- Certification as a Project Management Professional (PMP) by the Project Management Institute (PMI) or equivalent greatly valued
9
Skills For Principal, IT / OPS Program Mgr Resume
- Extensive knowledge of the specifications and production processes for GEOINT data including topographic features and human geography as well as solid understanding of cartographic finishing; Understanding of terrain data and imagery applications is also desired
- 7+ yrs of related business operations/operations excellence experience, including supervisor responsibilities of a team of 5 or more
- Construction Experience
- Progressive experience in the construction industry with 6 of those year in the industrial/ petrochemical sectors
- SSP Experience
- Experience with Cost Account Management
- Experience with Cost Reduction, Cost takeout, or Affordability
10
Skills For Principal IT / OPS Program Mgr Resume
- Technical background, or Technical Knowledge through work experience
- Work independently and perform on-the-fly problem solving
- Work and communicate well with management, customers and production staff
- Proficient in ArcGIS and Esri suite
- Knowledge in the use and application of Earned Value Management
List of Typical Responsibilities For an Ops Program Mgr Resume
1
Responsibilities For Principal, IT / OPS Program Mgr Resume
- Evaluate new technologies and trends in the GEOINT domain, including knowledge of other companies’ products and capabilities in an effort to continuously meet the needs of BAE Systems’ customers
- Detailed understanding and experience in Circuit Card manufacturing processes, equipment, and process control methodologies with consistent pattern of delivering superior performance
- Leading new product introduction activities as a primary interface between engineering, program management, operations engineering, manufacturing, and the customer
- Developing manufacturing strategies and processes from customer requirements to assure efficient product realization, with an emphasis on safety, quality, delivery and cost
- Achieving performance results working in a fast paced manufacturing environment coordinating production execution while simultaneously assuring results on special projects
2
Responsibilities For Principal IT / OPS Program Mgr Resume
- Developing schedules, manpower requirements, and business metrics packages to senior leadership
- Develop business plans centered around growth
- 6Sigma Certification: Green Belt / Black Belt
- Proficient in use of MS-Project and EVM
- Knowledge and use of DOORS, Sharepoint, PowerPoint, MS-Access, MS-Excel, web/shared area maintenance
- Experience leading the Operations and material costing segments of Estimate to Complete proposals, Engineering Change Proposals, and the Statement of Position process across multiple programs
- Experience performing Cost Account Management responsibilities, including baselining and managing a program schedule and various Operations touch labor and material budgets
3
Responsibilities For Biz / ops Program Mgr, Global Resume
- Experience leading, supporting, and presenting to the program design team, supply chain, and factory throughout various transition-to-production and non-recurring engineering efforts for a development program
- Factory Management Experience
- Experience with product
- Technical qualification is preferable and highly recommended
- ERP/MRP execution knowledge
- 1CH_ES ISRS Operations
- 6 SIGMA trained
- Provide management support to the GA&IS portfolio for business process improvement and standardization across three primary programs. Works to improve operations of the portfolio, with a focus on program and functional process improvements to simplify and/or strengthen how the business performs and functions. Principal Process Improvement activities include the following
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