Order Entry Specialist Resume Sample
Gisselle Anderson
108 Klein Ridge,
Philadelphia,
PA
+1 (555) 201 9017
Work Experience
Order Entry Specialist
07/2017
-
PRESENT
Detroit, MI
- General office environment, with some exposure to plant environment, with fork lift and other general hazards
- Related data entry and/or customer service experience
- Proficient in computer applications such as Excel, Word, Database/Data entry systems, Internet & Email
- Maintain accurate documentation and perform quality work with accuracy and attention to detail
- Commitment to safety excellence and producing work of the highest quality
- Knowledge and ability to effectively use office equipment such as phone, fax, calculator, copy machine, scanner, etc
- Proficient at general office skills such as business etiquette, typing, 10-key, filing, etc
Engine Order Entry Specialist
12/2013
-
02/2017
Dallas, TX
- Timely and accurate entry of Purchase Orders received via email or fax
- Accurate verification of Special Pricing Agreements, SPIFFs and sales codes for orders
- Work closely with Finance for timely resolution on orders when accounts are on credit hold or are not set up in Syteline ERP system
- Assign ship dates for standard lead time orders, and/or work with Planning to assign ship dates for expedites and other special requests and provide order verification to customers on a timely basis
- Work with Engineering on orders in which standard part numbers require setup and follow up for quick resolution and order verification back to customer
- Route discrepant orders that require communication with sales or customer for resolution and finalization to Customer Service team
- Route orders for custom product to Customer Service Specialist, Customs for finalization
- Quality Control (QC) orders entered for accuracy as they are processed and before order verification is provided to customer
Sales Order Entry Specialist
11/2010
-
06/2013
Phoenix, AZ
- Participate in process and product training as required
- Coordinate and schedule escrow closings based on client requests
- Communicate with other departments regarding impending closing, as well as providing confirmations to various parties as necessary
- Data Entry into their title database
- Process post-closing paperwork
- Collect and review documents
- Organized, along with a strong attention to detail
Education
University of Idaho - Boise Center
2005 - 2010
Bachelor's Degree in Engineering
Professional Skills
- Analytical skills, interpersonal skills, and strong oral and written communication skills required
- Strong interpersonal skills – active listener, clear and concise communicator (both oral and written); good collaboration skills
- Adaptable, flexible, problem solving skills with high attention to detail, sense of urgency, listening and organization skills
- Excellent data entry skills with ability to process large amounts of information both efficiently and accurately including
- Attention to detail and excellent organization and time management skills
- Demonstrated administrative/support skills
- Excellent written and oral communication skills (in person, email and phone)
How to write Order Entry Specialist Resume
Order Entry Specialist role is responsible for organization, database, computer, customer, english, analytical, outlook, reporting, purchasing, trading.
To write great resume for order entry specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Order Entry Specialist Resume
The section contact information is important in your order entry specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Order Entry Specialist Resume
The section work experience is an essential part of your order entry specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order entry specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order entry specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Order Entry Specialist resume experience can include:
- Reasoning and critical thinking skills
- Competent computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems
- Prior experience working in the service industry
- Team oriented with the ability to effectively interact with co-workers, customers, sales and product lines
- Demonstrates urgency to resolves and prioritize issues with associates and internal customers
- Effectively communicate with Customers, distributors, and operations for all inquiries via telephone, computer or fax
Education on an Order Entry Specialist Resume
Make sure to make education a priority on your order entry specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order entry specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Order Entry Specialist Resume
When listing skills on your order entry specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical order entry specialist skills:
- Proactive with good decision making skills, able to work in an empowered environment
- Good organizational, verbal and writing skills
- Good interpersonal skills and ability to deal with individuals at all levels, both inside and outside of the organization
- Solid computer skills; proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Strong PC skills, i.e. Excel, Word, Power Point and MS Outlook
- Strong written/verbal and interpersonal communication skills
List of Typical Experience For an Order Entry Specialist Resume
1
Experience For Engine Order Entry Specialist Resume
- Strong organizational skills with ability to handle multiple priorities efficiently and effectively
- Fast and accurate data entry skills are essential, we’re a busy team!
- Demonstrates effective interpersonal, written, and verbal communication
- Professional oral communication skills
- Supports Purchasing and Receiving staff and resolves inconsistencies or issues related to physical receipt of goods, including refusals, returns, damages, etc
- Prioritize orders based on turnaround time and depending on customer requirements and needs as communicated by Management
- Organized/Ability to prioritize work
2
Experience For Order Entry Specialist Code Resume
- Experience with order and data entry recommended but not a necessity
- Strong sense of urgency and commitment to continuous quality improvement
- Possess the ability to build strong relationships with internal an external customers and partners
- Wholesale customer service experience in the fashion apparel industry
- Develop understanding of company standard work practices, sales territory assignments, product availability and Special Pricing Agreements
- Processes purchase requisitions/PO’s and required supporting documents, primarily for new product customer orders as well as maintenance line items
- Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order
- Plan and carry out administrative functions requiring knowledge of the company and method of operation
- Reviews purchasing requisitions for areas of responsibility to ensure completeness of requisition and approval verification
3
Experience For Sales Order Entry Specialist Resume
- Work with shipping carriers on delivery issues
- Cross train in key Customer Service functions and tasks. Functions to include sales support and answering customer inquiries by email, telephone and live chat
- Calculate billing schedule and create sales orders
- Create and execute force sheet daily for orders that need to be put on pick for the following day
- Manage incoming EDI customer orders into company ERP system
- The position requires light filing
- Completes end of day billing
4
Experience For Data / Order Entry Specialist Resume
- Be trained in using Wide Orbit and V-creative systems
- Work with billing department as necessary to revise insertion orders as deemed necessary
- Correspond with sales reps and other internal customers regarding questions or issues with insertion orders
- Perform high-level math functions including fractions, decimals, percentages and discounts
- Type at least 40 wpm exhibiting a high level of accuracy
- Knowledge of MS Office, including Excel and MS Word, as well as data entry systems
- Commit for at least 3 months
- Manually go through and close and/or delete erroneous cases that are automatically generated by the system in bulk that shouldn’t be which are currently clogging the queues
5
Experience For Ad Order Entry Specialist Resume
- Read and decipher quotations and purchase orders
- Professional oral and written communication
- Accurate entry of all assigned customer orders
- Knowledge of freight terminology
- Plan and coordinate projects as individual contributor or as a member of a cross-function team
- Processes requisitions in a timely manner to ensure delivery meets the requirements of internal Company customer. Expedites orders with vendor/distributor as necessary and communicates status to internal customers where appropriate
6
Experience For Oracle Order Entry Specialist Resume
- Provides management with recommendations and/or suggestions to update policies and procedures to better ensure the quality, accuracy and adherence to such policies and procedures
- Supports other Purchasing staff by performing special projects, as directed
- Assist team members with order processing during peak periods or PTO
- Assumes responsibility and accountability for successfully completing assigned tasks
- Maintains a positive, professional manner using appropriate business communication
7
Experience For Order Entry Specialist Resume
- Process and manage Domestic and International purchase orders accurately and timely using JDE to ensure a high quality customer service focus
- Coordinate shipments within 3 warehouses, communicate backorders and handle credit or pricing issues with the appropriate departments
- Perform job function in a flexible, fast-paced environment
- Analyzes, maintains, reconciles various customer and Fisher reports to ensure customer and Fisher requirements are met
- Maintains SOP’s and work instructions adherent to the scope of work and contract
- Completes backorder reports at their designated frequency
8
Experience For Engine Order Entry Specialist Resume
- Communicate via email, phone, and fax with external and internal customers on a daily basis
- Receives and processes orders for monitoring equipment and supplies from customers or sales force via phone, fax and e-mail. Follows up on orders to ensure that delivery dates are within customer driven criteria
- Initiates service repair orders in response to customer calls. Enters service repair orders and return material authorizations Company database. Contacts shipper to arrange equipment pickup
- Creates daily reports, including reports on orders, shipments and invoices, to ensure that customer orders are shipped and invoiced accurately and on time
- Prepares and sends daily customer invoices
9
Experience For Order Entry Specialist Code Resume
- Field and send out send written business correspondence
- Order entry of all sales order either via phone or email
- Give out specific quotes to customers on parts
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Secure cross-functional and departmental collaboration
- Enter new job orders into accounting systems and process purchase orders Complete administrative paperwork such as credit applications, resale certificates, etc
10
Experience For Sales Order Entry Specialist Resume
- Keep track of inventory equipment costs for both rentals and non-rental generators on a weekly and monthly basis
- Help generate company reports on a weekly basis
- Review and process sales orders
- Data entry into ERP system
- Email invoices to sale or ship to party
- Able to track and analyze material transfers
List of Typical Skills For an Order Entry Specialist Resume
1
Skills For Engine Order Entry Specialist Resume
- Developed customer communications skills (Written and Verbal)
- HS Diploma with 2 - 3 years of office or administrative support experience OR the equivalent combination of education and experience
- Experience in order entry/processing, billing, and troubleshooting
- Experience dealing with customers, customer systems and ERP systems and processes in a manufacturing environment
- Technically oriented; Strong working knowledge of automotive operations
- Experience working in customer service and/or account management
- Provides Finance all credit card orders for their processing prior to shipment
- 2yrs College or equivalent work experience in a financial setting
2
Skills For Order Entry Specialist Code Resume
- Create and maintain strong relationships with customers, employees and reps
- Processes a variety of free goods orders
- Effective management of time and resources. ·
- Prioritize and multl-task various projects within the department
- Have experience in foreign trade, export processes, sales, logistics
- JD Edwards or other order entry software experience
3
Skills For Sales Order Entry Specialist Resume
- Administrative support experience required
- One year data entry experience, preferably in a customer service environment
- Process and manage order from purchase order Receipt (PO) to delivery of goods
- Processes returned good authorizations for warehouse and vendor direct items
- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
4
Skills For Data / Order Entry Specialist Resume
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Process incoming Purchase Orders(PO), validate the information, send order acknowledgements and fulfill orders
- Experience dealing with Distributors and resellers
- Previous experience in SW Order Management position required
- Diploma or equivalent experience
- Experience with SaaS platforms for order management
- Experience with Microsoft AX, SAP – business by design – SAAS system, Oracle Platform is an asset
- Strong customer service awareness/focus
5
Skills For Ad Order Entry Specialist Resume
- Administrative experience
- Experience 5+ years
- Preparing quotes, taking orders by phone, processing quotes to orders, and handling multiple inputs of information
- Receiving multiple quotes from vendors and providing stellar internal customer service
- Researching items to ensure customers are getting the correct parts/components
- Keyboarding and intermediate computer/excel knowledge
6
Skills For Oracle Order Entry Specialist Resume
- Sending ASN after invoicing is complete to all EDI trading partners
- Invoicing for product shipped daily through company ERP system
- Work with Finance to support processes for generating quotes, receiving PO, shipping products, billing distributors and re-sellers
- Work with Manager of Order Processing to approve invoices, help with billing and aid accounting department with collections
- Perform word processing, filing and faxing
- Maintain client records, proposals/pending avails through filing, retrieval, retention, storage, compilation and updating on a consistent basis
- Close communication with other departments to solve issues about pricing and quoting
7
Skills For Order Entry Specialist Resume
- Checks orders for accuracy with product, pricing, shipping and commission
- Maintain large database by adjusting client information, billing information and publications
- Crosstrain for other customer facing activities to cover functions allowing time off for other staff
- Review orders as they are received and vet them for any rate or buying discrepancies before entering
- Possess an overwhelming desire to exceed expectations
8
Skills For Engine Order Entry Specialist Resume
- Comfortable navigating the internet
- Work on multiple projects with conflicting time constraints
- Provide informative and professional assistance when working with the public/customers and co-workers
- Ability maintaining positive interpersonal relationships which encourage openness with customers and peers
- Close out all completed orders for billing to customers
9
Skills For Order Entry Specialist Code Resume
- Handle incoming phone calls from Sales Reps, NAM’s and other field personnel
- Edit existing customer data from written requests submitted by field
- Responds promptly to any inquiries regarding Work Orders entered into SBN
- Has already worked with SAP, SFDC systems or something similar (Oracle, CRM, etc)
- Proficiency with computer software such as word processing, spreadsheets, databases, and graphics is required
- The ability to sit for long periods of time with intermittent walking
- Review orders for accuracy, ensuring quality
- Assists with month-end billing as needed
10
Skills For Sales Order Entry Specialist Resume
- Provides backup support of equipment tracking as needed
- Manage the details of assigned projects including: o Manage costs to stay within budge to Project Paperwork Keep track of deadlines
- Reconciles invoicing issues
- Familiarity with using the internet for research tasks
- Provides feedback to manager regarding sales order issues or customer concerns
List of Typical Responsibilities For an Order Entry Specialist Resume
1
Responsibilities For Engine Order Entry Specialist Resume
- Prior data entry experience desired
- Enters all incoming orders received from Fax Machines (electronically thru Rfax) and Email within approved Turn-around time and Quality Standard
- Invoice via multiple methods, including internet portals
- Regularly answer questions from customer, salespeople and management regarding the order process
- Regularly work in multiple systems including ERP, CRM, License Administrations, and APIs connected to those systems
2
Responsibilities For Order Entry Specialist Code Resume
- Ensure customer satisfaction while remaining in compliance with all policies of Bio-Rad and our Partners
- Provide pricing and delivery information upon request
- Works well with others in a small office setting
- Fulfill quotation and order requirements via Fax, Email, and Web according to monthly email schedule
- Investigate and assist in resolving non-technical inquiries received via phone, email, fax, or web
- Consistently represent the Company in a positive, professional manner, using correct telephone etiquette and correct grammar in written responses to customers
- Participate in departmental meetings and company training to maximize communication and teamwork
3
Responsibilities For Sales Order Entry Specialist Resume
- Enter details of contractual agreements into various databases (Oracle, Subcontracts System)
- Prepare correspondence, reports and documents from rough drafts on a personal computer. Lay out and type data and prose for manuals, form letters and other documents. Revise documents by means of computer programmed capabilities. Code, enter data and perform functions on both company and government sites as required
- Compile statistical data and reports. Make and check calculations
- Provide a high level of service to both internal and external clients
- Provide support to multiple departments, staff, and projects
4
Responsibilities For Data / Order Entry Specialist Resume
- Handle sensitive company information with discretion
- Use SW License entitlement system(Flexera) to generate SW License
- Manage data sync between various Teradici systems i.e. Max ERP, SFDC, Great Plains
- Work with the various teams to establish processes to manage order management in an efficient manner and collaboratively determining and documenting all processes
- Participate as part of the team to determine, define and optimize the internal process for managing the licensing and sale of Teradici products
- Work with the customer support team to establish the tracking of the maintenance SLAs (service level agreements or service entitlements)
- Willingness to challenge existing processes and methods to seek opportunities for improvement
- Assist with ERP system implementation to automate all of the above
5
Responsibilities For Ad Order Entry Specialist Resume
- Review and verify that sales team has provided acceptable documentation in salesforce.com to confirm end user revenue
- Work with Other tasks as assigned
- Follow process and enforce all established rules
- Natural ability to build rapport
- Classifies/determines if an order is an Engineered product for Sola or Warm Tiles and forward it to Engineering Group or Product Specialist for Drawing and Bill of Material (BOM) preparation
- Handles cancellation requests received (via the team mailbox) by engaging the buyer/planner and determine if the order can be cancelled or not
- Check PO for possible issues and pro-actively find an alternative solution or options for the customers
- Resolves order issues encountered during entry (i.e. obsolete/discontinued, carton quantities, increments, PO number verification, etc) by calling the sales reps/customers for clarification and resolution
- Acts as back up for Fax Administration responsibilities, as necessary
6
Responsibilities For Oracle Order Entry Specialist Resume
- Ad Hoc projects as directed by immediate Supervisor and Management team
- Assists customers, independent representatives, and direct representatives with sales orders, product inquiries, and process evaluation status assessments
- Enters sales/purchase orders received via fax, phone, email, or verbally
- Provide customers with return authorization numbers as needed
- Interface with traffic department to ensure flawless entry of sales and productions orders
- Interface with Campaign Coordinators to ensure sales orders (new and revisions) are entered accurately. Also work with coordinators to ensure proper commercial creative is flighted
- Interface with Production Department to meet any and all deadlines for log closure
- Foster positive relationships within all departments, clients and the Account Managers
- Extremely detail oriented and able to meet deadlines
7
Responsibilities For Order Entry Specialist Resume
- Work with Internal and external customers until all issues are resolved to customer’s satisfaction. This includes making time for Sales to create customer solutions
- Reports to Order Entry Manager
- Review insertion orders to ensure order is complete and ready for entry into the production system
- Enter insertion orders into the production system completely and accurately and ensure each order is stored in the appropriate location
- Ensure insertion orders are entered into the production system within 24-48 hours of receipt
8
Responsibilities For Engine Order Entry Specialist Resume
- Maintain records in Microsoft Outlook daily
- Work with managers and team members on other cross functional teams throughout the organization
- Independently handle multiple task and assignments within SLA’s
- Order Management: Enter, modify, follow up orders
- Customer enquiries: Answer and coordinate customer enquiries both in writing and on the phone related to prices, stock availability, product and shipment documentation in a timely manner
- Coordinate with the relevant cross-functional organizations to obtain accurate information
9
Responsibilities For Order Entry Specialist Code Resume
- Retrieve purchase orders by multiple means and process order entries in a timely and accurate fashion
- Fulfill electronic delivery of non-ship orders
- Process and report credit card payments
- Communicate with customers, partners, and sales to obtain required documentation
- Maintain logs required for corporate and legal compliance
- Proficiency in all Microsoft Office Suite applications
- Confidence and ability to work in multiple computer systems at once
10
Responsibilities For Sales Order Entry Specialist Resume
- Team oriented /ability to work alone
- Also useful: Background in chemistry and/or software development
- Communicate openly and frequently with Customer Service and Operations personnel
- Establish and maintain communications, as needed, with key Sales and Sales Support stakeholders throughout the order fulfillment process into the OSS’s
- Build customer satisfaction and confidence with all customer contacts through professionalism and trust
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