Order Processing Resume Sample
Cade Ankunding
317 Ubaldo Ford,
Dallas,
TX
+1 (555) 599 1864
Work Experience
Order Processing Specialist
07/2016
-
PRESENT
New York, NY
- Support our Customer Experience team in providing "knock your socks off" customer service
- Master our internal management system in order to efficiently and effectively process sales orders
- Reach out to doctors to obtain and verify eyeglass prescriptions
- Interact with customers via email to clarify or obtain any missing order information
- Provide primary phone line coverage
- Process all customer orders via phone, email and fax transmittal
- Process charity orders
Order Processing Clerk
01/2014
-
04/2016
Los Angeles, CA
- Communicating directly with clients via telephone, webinar, in writing, and via custom reporting
- Works on escalated problems of a complex nature involving analysis of situations or data requiring a review of a variety of factors
- Make recommendations to improve results
- Understand and communicate policies and procedures supported by the team
- Maintain SOP (Standard Operating Procedure) and other support items
- Individual is responsible for adhering to First American Corporation’s and department’s compliance and information security policies, practices, and procedures in the performance of the role
- Calls and issues are non-routine and require deviation from standard screens, scripts, and procedures
- Review and process orders in a timely and accurate manner
- Track and apply Reseller discount and/or Sales Promotional/RSM approved discounts to orders
Order Processing Assistant
10/2009
-
08/2013
Houston, TX
- Monitor the Customer Service email box
- Monitor the Customer Service voice mailbox
- Manage C.R. Bard email and phone Help Lines
- Work closely with Global Distribution Center to ensure movement of orders throughout day and to provide end of day closure
- O Exceptional interpersonal skills with the ability to “read” customers and display patience when working with people
- Supervise staff of order processors, including coaching, development, performance management and development assessment
- Ensure orders processed by the department are done within client-level SLA
- Troubleshoots complex problems, identifying issues and resolving problems
- Perform advanced research of issues
Education
Argosy University - Salt Lake City Campus
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Demonstrated negotiating skills and experience
- Excellent interpersonal skills with proven productive working relationships with customers, management and peers
- Excellent written, oral, and interpersonal communication skills to include the ability to influence and present effectively
- Excellent organizational skills, and detail oriented with good analytical skill to run day-to-day operations
- Strong knowledge of MS Office/internet and excellent data entry skills
- Demonstrated ability to meet objectives within deadlines with outstanding follow-through, time management and planning skills
- Strong interpersonal, problem solving skills and attention to detail
How to write Order Processing Resume
Order Processing role is responsible for microsoft, basic, interpersonal, computer, customer, excel, analytical, organizational, typing, software.
To write great resume for order processing job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Order Processing Resume
The section contact information is important in your order processing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Order Processing Resume
The section work experience is an essential part of your order processing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order processing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order processing position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Order Processing resume experience can include:
- Have good organisational skills and a methodical and process orientated approach to managing the workload
- Detail oriented with excellent organizational and interpersonal skills
- Someone with strong administration and organisational skills
- Good IT Skills i.e. Microsoft Office Suite
- Excellent communication skills and ability to coordinate with our sister companies throughout the U.S
- Receive and effectively handle inbound customer calls
Education on an Order Processing Resume
Make sure to make education a priority on your order processing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order processing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Order Processing Resume
When listing skills on your order processing resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical order processing skills:
- Good communication skills are required to deal with partners and any experience working with non-regional clients would be advantageous
- Good communication skills and the ability to quickly build good working relationships with internal and external customers across different continents
- Team oriented and demonstrated ability to work effectively under tight timeframes and critical deadlines and understands how to prioritize task and multi-task
- Build good working relationships and communicate regularly with Sales, Supply Planning and Customer Experience to provide excellent customer service
- Good communication skills, including verbal and written
- Effective public speaking/presentation skills to present information, interpret and respond appropriately to different audiences
List of Typical Experience For an Order Processing Resume
1
Experience For Order Processing Specialist Resume
- Having strong communication (both in writing and speaking Vietnamese and English) interpersonal skills
- Strong office skills, i.e., filing, phone/copier/fax/printer knowledge, etc
- Effectively communicate changes to dispatch/warehouse regarding customer orders
- Proven people management experience, specifically in managing global logistics units
- Review all orders (booking review) for completeness and accuracy prior to order completion
2
Experience For Order Processing Associate Resume
- Validate purchase orders for Triton Manufacturing Inside Sales/Customer Service departments to ensure the correct data is entered into the system
- Efficiently and accurately reviews new/existing orders prior to entry into the system
- A solid understanding of Excel and Microsoft Word
- Previous experience working with Oracle system required
- Have 2 years of Billing experience
- Experience of purchase order processing in a multinational environment is desirable
3
Experience For Order Processing Clerk Resume
- Experience in a sales support, order processing, or operations role
- Work under pressure, prioritize tasks handle multiple, diverse requests
- Data entry experience within an office environment
- Oriented, possesses strong telephone, computer and
- Review all orders for completeness and accuracy prior to order entry
- Strong mathematical aptitude/detail oriented
4
Experience For Order Processing Coordinator Resume
- Taking in part orders and creating sales orders by giving quotes on each part and then presenting to the customer
- Working knowledge of warehouse operations: materials planning, inventory, shipping and receiving
- Facilitating order processing by communicating with warehouse about stock
- Acting as the customer’s representative within OI. Seeing issues from the customer’s perspective and representing the customers point of view
- Processing international shipments utilizing web based programs; ensuring specific customer requirements are followed
- Processing international shipments utilizing UPS-SCS software; while ensuring specific customer requirements are followed
5
Experience For Order Processing Rep Resume
- Handling order amendments in terms of customer communication and updating E1
- Processing domestic and international shipments; ensuring specific customer requirements are followed
- Processing incoming phone, fax and email orders
- Manufacturing, Warehouse and Office environments
- Processing of orders accurately with On Time Delivery (2 day OTD) to meet KPI. Follow FIFO (First in, first out) system
- Supporting the Sales departments, primarily in the areas of customer sales orders and service inquiries
- Liaising with customers with regard to order, dispatch and account enquiries
6
Experience For Order Processing Administrator Resume
- Dealing with product complaints and adverse event reports
- Maintaining ISO compliance
- Including customer scorecards and other voice of the customer tools to drive improvement of metrics and reduce vendor violations for non-compliance KPI
- Processing shipments in accordance with UPS Supply Chain Solutions and US Commerce Department policy and regulations
- Routing customer requests to the appropriate dispatcher or other UPS SCS employee
- Working knowledge of MS Office suite such as SharePoint, Outlook, Lync, Word and Excel
7
Experience For Central Order Processing Specialist Resume
- Willing and motivated attitude with team members with high level of initiative
- Maintaining quality standards established by UPS cartage Services, our customers and vendors
- Interacts with vendors while performing backup functions such as providing forecasting, placing orders for vendor products and managing inventory levels
- Provides clerical or administrative support including filing, faxing, answering phones and record keeping as required
- Manage shipping functions to deliver physical media (including UPS labels, containers, boxing orders and preparing for shipment, inventory)
8
Experience For Order Processing Representative Resume
- Prepares items for shipping by packing, sealing and labeling items
- Responsible for timely reviewing, qualifying and processing product and service orders submitted by Field Sales via the Oracle and Sales Force quoting systems
- Physical requirements include lifting boxes up to 50 lbs and handling large crates and pallets using a pallet jack or similar equipment
- Assist Sales & Marketing teams as and when required (e.g. reporting, sampling, new-line forms etc.)
- Provide training and support with our Shared Services team while assuring quality and SLA’s are being met
9
Experience For Order Processing Supervisor Resume
- Investigate status of existing service requests or initiate a new order by confirming and entering the appropriate customer and request data
- Displays drive and a sense of urgency to achieving deadlines, assisting with additional hours, flexibility with rotating shifts etc
- Advance Level English (wiriting, speaking, reading)
- Order entry, AES submission, document scanning, shipment routing, shipment rating and pre-alerts
- Basic computer knowledge for using word processing (Microsoft Office Suite), as well as knowledge of business management/inventory software
10
Experience For Supervisor Central Order Processing Resume
- Out-process customer equipment including documentation review and invoicing
- Assists with end-of-month billing processes and reporting
- Liaise with 3P Logistics provider resolving issues with deliveries/orders and improving customer service
- Coordinates scheduling and releasing orders for multiple distribution centers with management
- Records, verifies and researches shipments and deliveries using bills of lading, invoices, computer software tools, and other records
- Work with IS and other departments regarding the ongoing development, implementation, and expansion of improved order entry systems and related processes
- Manage and maintain Pricing Master database. Ensure that all non-standard pricing has been approved through the established company process
List of Typical Skills For an Order Processing Resume
1
Skills For Order Processing Specialist Resume
- Good critical thinking and organizational skills
- Solid math and counting skills with emphasis on efficiency and accuracy
- Solid multi-tasking skills and teamwork mentality
- Excellent time management and multi-tasking skills with robust attention to detail
- Demonstrated ability to effectively project manage large volumes of work in a timely and high quality manner
- Apply good communication skills, both written and oral
- Time Management Skills - the ability to prioritize responsibilities
- Strong relationship building skills to develop insight into customer needs, provide options and meet the customer's and the company's business needs
- Demonstrated verbal and written business communication skills
2
Skills For Order Processing Associate Resume
- Excellent analytical abilities and PC skills
- Time Management Skills - The ability it prioritize responsibilities
- Strong-time management skills to balance demands and meet deadlines
- Above average attention to detail, strong written/verbal communication, computer and team work skills
- Strong computer skills and ability to work with spreadsheets and databases
- Outstanding follow up skills
- Typing skills 35-40 wpm highly desirable
- Basic problem solving and decision making skills is required
3
Skills For Order Processing Clerk Resume
- Effectively manage customer order processing, including stock confirmation
- Proactive and creative problem-solving skills
- Take ownership and manage customer complaints relating on delivery effectively and professionally
- Data entry/typing skills necessary
- Proficient and accurate computer and typing skills; proficient in Microsoft Office
- Proficient and accurate computer and typing skills
- Proficient and accurate PC/keyboarding skills
- High analytical and problem solving skills with the ability to see the 'big picture'
- 1-3 yrs of experience customer service experience in business/office like setting
4
Skills For Order Processing Coordinator Resume
- Computer skills (specifically, typing, Excel, Word, Microsoft Outlook, and Oracle)
- Capture designated Key Account, distributor and Independent orders effectively and efficiently, ensuring achievement of budgeted sales
- Effectively communicating with customers as necessary
- Basic PC skills and an aptitude for learning new software applications
- Follow through/follow up skills. Initiative/self-motivation
- Analytical skills to identify issues, trends and proper solution to resolve any inventory issues
5
Skills For Order Processing Rep Resume
- Microsoft Office Suite Intermediate Skills (Excel, Word, PowerPoint, Access, Outlook)
- Skills: analysis capabilities, focus on results, work under pressure, team work, team builder, proactive, dynamic, ability to negotiate
- Advanced computer skills, and the ability to quickly learn how to navigate various software programs
- Analytical and math skills required in order to review sales orders
- Experience in pharmacy order entry or pharmacy technician experience
- Intermediate Microsoft Excel skills (formulas, pivot tables)
- Lead experience and some experience as CSR Sr
6
Skills For Order Processing Administrator Resume
- Detail oriented with excellent organization and strong follow up
- Have a high regard to customer satisfaction, with the ability to build relationships and effectively communicate
- Intermediate to Advanced Microsoft Excel skills is required
- Basic arithmetic skills
- Registering qualified Kronos Accounts and Suppliers, while providing effective communication and support to our internal customers
- Assisting all other departments initiatives as needed to ensure the best experience for our customers
- Have experience of providing customer-focused, high quality, customer care ideally from having worked in a manufacturing environment
- Drive business within existing accounts by ensuring customer orders are made a high priority and providing consistent updates to clientele
7
Skills For Central Order Processing Specialist Resume
- Maintain an excellent working knowledge of Forcepoint products, sales promotions and order processes; complete required Order Processing training
- Experience working in a customer driven role assisting with product knowledge
- Previous experience solving a variety of customer service problems and supporting a range of personalities and customer types
- Commercial title/abstracting, commercial banking or the equivalent experience
- Previous experience working in a complex, growing business environment
- Experience in working with customers in a manufacturing / service environment - domestic and international
- Heavy Order Entry experience associated with ordering and shipping parts
- Experience using Styline accounting software
- Positive, proactive work attitude and ability to excel in fast-moving work environment with changing priorities
8
Skills For Order Processing Representative Resume
- Manage the Order Processing staff, establishing job definitions and priorities for those personnel assigned
- SAP experience for transaction processing, reporting and inquiries
- Over 4 years professional experience in order processing, preferably in a digital publishing or a technology-based fie
- Order processing experience in publishing or a technology-based field
- Attend product training regularly to increase effectiveness and understanding
- Complete multiple tasks within the required time frame in a highly interactive environment with frequent interruptions and changing priorities
- Experience working within a large company
- Work on own and in a team, prioritising workload
- Build effective internal and external working relationships
9
Skills For Order Processing Supervisor Resume
- Actively cooperate with Logistic Team to provide supporting document to customer as per contract terms
- Demonstrated proficiency in Microsoft Office products, including advanced knowledge of Excel and PowerPoint
- Experience with CC, mortgage, secured transactions, or lending
- Extensive experience working across multiple departments to resolve customer issues
- Solid understanding of procedures and practices
10
Skills For Supervisor Central Order Processing Resume
- Demonstrated problem solving and organizational ability
- In Sales Operations/Administration with strong emphasis on order systems use, analysis, and planning
- Accounting experience preferably / SAP
- Ensure excellent communication with Co-pack Planning Manager and Demand Planner to maximize product availability
- Previous sales/customer service experience, Working on order entry system or SAP system would be considered an asset
List of Typical Responsibilities For an Order Processing Resume
1
Responsibilities For Order Processing Specialist Resume
- Good interpersonal skills to work effectively in a team
- Excellent in phone and email etiquette skills and able to handle as well as resolve difficult situations with customers
- Self-starter with a proven track record in a sales support role with stellar customer service skills
- Strong analytical and excel skills, with an emphasis on spreadsheet applications
- Organizational Skills Quality of Work
- Effective written and verbal communication skill
- Demonstrated ability to prioritize own workload and to meet established metrics for data entry
- Maintains a flexible attitude and approach to changing requirements and priorities
2
Responsibilities For Order Processing Associate Resume
- Previous experience with an Enterprise Resource Planning (ERP) system is considered an asset
- Add/delete SKU’s as needed for reorder system, Retek and RDW training and/or experience
- Two or more years Order Processing with a combination of AR/Cash Applications/Customer Service experience in a fast-paced environment
- Customer Care/Service and Order Processing experience
- Take pride in delivering excellent customer service to both internal and external customers
- Five years in order processing environment with hands on experience
3
Responsibilities For Order Processing Clerk Resume
- One year of experience in an administrative role within an office or distribution setting
- Experience in a procurement or business administration role
- Professionally assists and maintains good customer relationships with all customers
- Experience within a similar role
- Experience of NetSuite advantageous but not essential
4
Responsibilities For Order Processing Coordinator Resume
- At least 1yr experiences in Customer Service, supply chain or Sales support role
- Determine proper warehouse from which to route goods
- Operate under Fortive’s corporate compliance standards, values, and ethics
- Highly organised individual with strong attention to detail
- Sets the priority level for the referral
- Review, process, book and invoice orders and related RMA's, credit memos, and ship lists in a timely effective manner
5
Responsibilities For Order Processing Rep Resume
- Experience working in a channel-driven sales organization
- Solid knowledge of processes and functions of the customer service department and their relationship to customer service and returns management
- Perform quality checks on all orders prior to submission
- A strong ability to problem solve
- Operate under corporate compliance standards, values, and ethics
6
Responsibilities For Order Processing Administrator Resume
- Previous experience in the same or similar role
- Demonstrate ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
- Experience with SAP, SalesForce.com (SFDC) is highly desirable
- Strong familiarity with CRM and Microsoft Office
- Have 1 year of Administrative Office experience
- Excellent, verifiable attendance record
7
Responsibilities For Central Order Processing Specialist Resume
- Customer Service experience required, ideally in medical device industry or clinical environment
- Experience in the transportation field
- Computer/data entry experience
- Entry level 0-1 years of experience
- Strong attention to detail required
- Experience in Solution/Project Order management is desirable
- At least 3 years computer data entry experience
8
Responsibilities For Order Processing Representative Resume
- Intermediate or higher Excel experience
- Would be helpful to have law firm/data entry experience!
- Customer Service experience in a Corporate High Volume/High Production based environment
- Entering system orders onto E1 and all other associated tasks (e.g., licensing, software, sending sales order acknowledgments, invoicing etc)
- Entering and dating small orders on E1 including e-store orders
- Processing international shipments utilizing UPS software; while ensuring specific customer requirements are followed
9
Responsibilities For Order Processing Supervisor Resume
- Processing all License revenue for SaaS and On-premised solutions, including all re-curring
- Verifying the accuracy of orders and order changes before Invoicing
- Filing/Scanning vendor invoice and bills
- Filing/Scanning of Contracts
- Resolving order/invoice issues as necessary
10
Responsibilities For Supervisor Central Order Processing Resume
- Daily monitoring of Salesforce (CRM) opportunities through various stages of opportunity processing through to booking
- Work with customers to resolve purchase order exceptions, including pricing issues, lead time issues, missing information, etc
- Order entry, AES submission, document scanning, shipment routing, shipment rating, and pre-alerts
- Data entry of customer orders to include routing, tracking, and rating
- Processes new / renewal online orders which includes invoicing, granting access and sending confirmation to the customers
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