Outbound Product Manager Resume Sample

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Vergie Mann
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Work Experience


Outbound Product Manager
03/2018 - PRESENT
New York, NY
  • Participate in client discussions and quarterly business reviews as needed to gather first-hand product feedback, as well as highlight relevant new product releases that support the client’s own business objectives
  • Execute while working cross-functionally with various internal stakeholders
  • Development of hard- hitting content, customer use cases and story boards that translate complex customer requirements into consumable , easy to understand content and go-to- market programs. Coordinate and collaborate across multi-functional teams to execute plans for each data – driven application
  • Think creatively about how and what content to develop to highlight how our products can solve business problems which have not been possible before
  • Research, document and communicate the challenges and opportunities that are unique to each data – driven product and audience
  • Cross-application competitive intelligence to understand the business advantages that new technologies in big data, machine learning and mobile delivery
  • Analyst Relations – assist formation of AR messaging, delivery of content/briefings
  • Develop strategy and materials to target and achieve penetration into select diagonal markets and industries
Principal Outbound Product Manager, Itom
03/2011 - 12/2017
San Francisco, CA
  • Contribute to building and managing a repeatable process and user-friendly repository for all content, such as best practice libraries, field-created content and product marketing and strategy decks
  • Contribute and execute on pricing analysis
  • Work with key accounts to explore new capabilities and analytics
  • Measure and manage customer experience, reporting back to stakeholders
  • Visits customers to identify pain points and patterns; provides recommendations to product roadmap based on findings
  • Provides regular pulse on customer health to stakeholders
  • Responsible for customer communication and follow-up on escalations
  • Responsible for monthly tracking of customer adoption of features
Technical Outbound Product Manager Itsm Business Unit
09/2004 - 10/2010
Dallas, TX
  • Analyze target market segments, segment sizing and ideal customer targets, and design forward-thinking positioning approaches for each segment
  • Define solution value propositions for targeted workloads and contribute to the overall go to market plan, including the revenue forecasts, adoption goals, packaging, pricing/licensing, and partner/ecosystem strategies
  • Define compelling content that articulate value, use cases, competitive differentiation and benchmarking (customer case studies, videos, whitepapers, sales plays, presentations, how to guides, comparison tools, and more)
  • Develop enablement assets and training materials for sales (sales plays, first call decks, battle cards, videos, white papers, and more)
  • Execute and track demand creation experiments to build community and grow consumption of services, including innovative pricing / packaging approaches, special offers, promotions, and customer adoption programs
  • Support marketing in repurposing content into awareness/website/promotional materials and monitor the results of product launches, evangelism activities and marketing campaigns to reach target audiences effectively
  • Support customer and sales feedback loops to synthesize feedback and consolidate feature requests
  • Deliver internal enablement activities, support trade shows and interact with customers
  • Work effectively across AWS with groups such as marketing, sales, business development, solutions architects, services, and evangelists to achieve business goal

Education


Thomas University
1998 - 2003
Engineer's Degree in Business

Professional Skills


  • Experience in technical go to market programs or customer success, or pre/post-sales experience in cloud management
  • Demonstrated track record in crafting compelling positioning, messaging, content and programs
  • Experience in product management, technical marketing, pre-sales solution consulting, sales engineering, or professional services
  • Experience in product management, technical marketing, pre-sales solution consulting, sales engineering, or professional services
  • Experience working in software engineering or a related field
  • Demonstrated success in defining and launching SaaS products
  • Experience working with Internet-related data and protocols

How to write Outbound Product Manager Resume

Outbound Product Manager role is responsible for events, travel, design, reporting, training, software, messaging, health, analysis, marketing.
To write great resume for outbound product manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Outbound Product Manager Resume

The section contact information is important in your outbound product manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Outbound Product Manager Resume

The section work experience is an essential part of your outbound product manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous outbound product manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular outbound product manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Outbound Product Manager resume experience can include:

  • Working closely with sales, marketing, customers, and product leaders across Workday to ensure that the right product is built on time
  • Monitoring industry and competitive trends to make sure we are staying ahead of innovation
  • Partnering with designers, inbound product managers, and engineers to create the best possible solutions
  • Supporting our customers and business partners
  • Confidence representing the product team to customers, including presenting to large audiences
  • Develop product positioning and messaging that differentiates NetSuite Commerce products in the market

Education on an Outbound Product Manager Resume

Make sure to make education a priority on your outbound product manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your outbound product manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Outbound Product Manager Resume

When listing skills on your outbound product manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical outbound product manager skills:

  • Collaborate with the Commerce product management team to drive deeper market and competitive understanding and assist in prioritization of the roadmap
  • Software Product Management/Marketing experience
  • Experience in Product Management
  • Proven ability to interact with and leverage cross-functional teams
  • Experience in the mobile application space
  • A passion to create delightful user experiences

List of Typical Skills For an Outbound Product Manager Resume

1

Skills For Principal Outbound Product Manager, Itom Resume

  • Willing to travel up to 40%
  • An ability to work in a high-growth, fast-paced environment, dealing and thriving with change
  • Plans the creation of the product, including documenting requirements
  • Help build and deliver a world-class go-to-market strategy for our new cutting-edge products in Mobile and Virtual Agent
  • Love playing video games
  • Easily transition from high-level strategic thinking to creative and detailed execution
2

Skills For Principal Outbound Product Manager Resume

  • Collaborate with marketing to provide content that fuels awareness, thought leadership, and demand generation
  • Act as the ‘voice of the customer’ (and reason) during product development
  • A history of successful management of challenging cross-functional projects
  • A creative thinker- able to be resourceful solving formidable problems
  • Roadmap - serve as the subject matter expert on market trends, buyers and the competition in the roadmap planning team
  • Create and own key GTM content to be delivered across ServiceNow
  • Be the glue that ties Product Management with our broad ecosystem, spanning internal and external teams, customers and partners, as we drive new products to market
  • Travel (domestic and international)
3

Skills For Technical Outbound Product Manager Itsm Business Unit Resume

  • A product manager, consultant, accountant, or subject matter expert
  • A fast learner, detail oriented, decisive, and enjoy fast paced work environments
  • An initiative taker, early adopter, technology enthusiast
  • Influential without direct authority
  • A result-oriented, customer-focused mindset
  • A sense of urgency and pride in the work at hand
  • Plan the launch of new products, features and releases and manage the cross-functional execution of the launch plans
  • Serve as the subject matter expert on buyers and the competition; drive quantitative and qualitative market research. Provide expert input for battle cards and other competitive positioning
  • Align with the SuiteSuccess team to synchronize vertical go-to-market plans with the Commerce target market and roadmap
4

Skills For Senior Outbound Product Manager, GTM Resume

  • Communicate the value proposition of our products to the sales team and partners; Be a subject matter expert, supporting the sales team and partners with sales tools and expertise
  • Drive the continuous update of demos with the Demo Excellence and SuiteSuccess teams
  • Self-starter who demonstrates the ability to work independently and as part of a team in a global, fast-paced environment; collaborating with groups of subject matter experts (SME’s) from multiple disciplines and locations
  • Experience with Agile or Lean Software Development
  • Understands the market needs and our capability to meet them
  • Directs a comprehensive product strategy from product conception and definition through the software lifecycle
5

Skills For Technical Outbound Product Manager Resume

  • The ability to explain complex concepts to a variety of audiences
  • Technical knowledge sufficient to garner the respect of engineers
  • Market intelligence—be the expert on B2C commerce buyers, who they are, how they buy and their key buying criteria and regularly provide these market insights and learnings to the product management, sales, and marketing teams
  • Competition - understand the competitive B2C commerce landscape. Know the competition, how they are positioned and how we compete
  • Product messaging & positioning - create compelling product positioning and messaging that differentiates NetSuite B2C Commerce in the market. Ensure all communications, from PR to the website to sales conversations, are consistent and aligned with current product messaging
  • Market intelligence—be the expert on B2B commerce buyers, who they are, how they buy and their key buying criteria and regularly provide these market insights and learnings to the product management, sales, and marketing teams
  • Competition - understand the competitive B2B commerce landscape. Know the competition, how they are positioned and how we compete
6

Skills For Senior Outbound Product Manager Resume

  • Product messaging & positioning - create compelling product positioning and messaging that differentiates NetSuite B2B Commerce in the market. Ensure all communications, from PR to the website to sales conversations, are consistent and aligned with current product messaging
  • Product launches - plan the launches of net-new products and releases of existing products, and manage the cross-functional execution of the plans
  • Sales enablement - understand and support the sales channels by communicating the value proposition of the products and train them on the problems they solve for the buyers and users; develop internal tools and external collateral and teach them how and when to use it
  • Marketing support - work closely with Product Marketing as the product expert on messaging, go-to-market planning and sales collateral content
  • Defining product roadmaps
  • Develop product positioning, communicate value proposition and messaging that differentiates NetSuite Platform products in the market
  • Demand generation - collaborate with marketing to provide content that fuels awareness, thought leadership, and demand generation
7

Skills For Outbound Product Manager Resume

  • Collaborate with marketing to provide content that fuels awareness and thought leadership
  • Demo strategy - drive the strategy and continuous update of demos with the Demo Excellence and SuiteSuccess teams
  • Vertical alignment - align with the SuiteSuccess team to synchronize vertical go-to-market plans with the Commerce target market and roadmap
  • Partner support - collaborate with the partner community to create content and webinar opportunity's that drive adoption and implementation
  • Plan the launch of new products, features, releases and manage the cross-functional execution of the launch plans
8

Skills For Principal Outbound Product Manager, Itom Resume

  • Serve as the subject matter expert on the administrator and developer experience, as well as the competition; drive quantitative and qualitative market research. Provide expert input for battle cards and other competitive positioning
  • Collaborate with the SuiteCloud Platform product management team to drive deeper market and competitive understanding and assist in prioritization of the roadmap
  • Drive the continuous update of demos with the Demo Excellence teams

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