Parking Supervisor Resume Sample
Golden Stark
31377 Cole Burgs,
Phoenix,
AZ
+1 (555) 998 5237
Work Experience
Parking Supervisor
03/2018
-
PRESENT
San Francisco, CA
- %Direct and supervise parking staff and other employees performing parking services as directed by the Parking Manager. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints
- On an ongoing basis lead and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details. Assist with managing breaks
- Assist the Parking Manager to ensure compliance with all parking department and venue policies and procedures to include all safety regulations
- Oversee productivity and work assignments of the parking staff and communicates with the Parking Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift
- Other tasks as assigned by the Parking Manager
- Under the direction of the Parking Manager, assist in making sure all parking areas are safe, clean and orderly. Also assists in maximizing the space usage of all parking areas
- Provide guest services by greeting and assisting guest and responding to guest inquiries and complaints
- Role model and enforce safety, health, parking and security priorities
Raging Waters Sd-parking Supervisor
03/2013
-
09/2017
Phoenix, AZ
- Assist with venue sustainability initiatives including recyclable, compost, and landfill collection at conclusion of each event
- Prepares shift work, and schedules assignments for Parking Attendants
- Supervises, trains, and evaluates assigned employees
- Resolves customer complaints and conflicts
- Prepares change fund for the next shift
- Makes periodic inspections to ensure proper employee performance
- Coordinates the opening and closing of parking lots
- Spot checks upkeep of parking facility and reports problems
Education
Key West University (KWU)
2007 - 2012
School's Degree in Management
Professional Skills
- Creative problem solving skills, excellent verbal, written and interpersonal communication skills
- Demonstrate extraordinary guest service skills and motivate staff to deliver the same during every guest interaction
- Communicate effectively with internal and external customers, demonstrate sound judgment, tact and integrity and act with courtesy at all times
- Effective written communication skills and ability to keep accurate records
- Supervisory experience in a cash handling setting
- Experience in the hotel parking/valet industry
- Cashier or cash handling experience
How to write Parking Supervisor Resume
Parking Supervisor role is responsible for events, reporting, payroll, security, training, credit, health, transportation, planning, inventory.
To write great resume for parking supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Parking Supervisor Resume
The section contact information is important in your parking supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Parking Supervisor Resume
The section work experience is an essential part of your parking supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous parking supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular parking supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Parking Supervisor resume experience can include:
- Excellent communication, leadership, networking, conflict resolution, and interpersonal skills
- Experience working in a compliance/enforcement environment
- One (1) year of supervisory or lead worker experience in a customer service related field
- Maintain accounting/auditing procedures for booth revenue
- Maintain the base area through hand shoveling, ice chipping, light maintenance, etc
- Assist guests in parking their cars, and maintain lots and signage
Education on a Parking Supervisor Resume
Make sure to make education a priority on your parking supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your parking supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Parking Supervisor Resume
When listing skills on your parking supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical parking supervisor skills:
- Operate a personal computer and a word processor
- Customer Service Experience 3+ years
- Managerial Experience 1+ year
- Maintain extensive files on all area restaurants, attractions, theaters, shopping centers, sporting events, baby sitting services, health clubs, maps, etc
- Listen to radio traffic while working in case emergency arises that would require action from parking crew
- Knowledge of cash handling and reporting procedures
List of Typical Experience For a Parking Supervisor Resume
1
Experience For Event Parking Supervisor Resume
- Prepares written activity reports on assigned shift
- Supervises the maintenance of work areas to ensure safe and efficient place
- Provides leadership and supervises the work of Parking and Transportation employees engaged in providing excellent customer service by developing and modifying work plans, and procedures; monitoring and gaining compliance for revenue control process; determining work priorities, providing instructions, assisting with difficult assignments; and developing work schedules for adequate staff coverage
List of Typical Skills For a Parking Supervisor Resume
1
Skills For Event Parking Supervisor Resume
- Oversee the parking operations under the supervision of the Operations Manager to ensure 24/7 professional parking management
- Ensure compliance with loss prevention, claim reporting, quality assurance, labor laws and standard operating procedures
- Prepare and conduct interviews and follow hiring procedures according to Highgate SOPs
- LAZ Parking participates in E-Verify
- Be prepared to take reports of problems/incidents during event
- Knowledge of parking operations, procedures and techniques
- Knowledge of basic principles and practices of supervision, training, and personnel management
2
Skills For Raging Waters Sd-parking Supervisor Resume
- Knowledge of basic accounting procedures and methods
- Knowledge of employee scheduling procedures and techniques
- Knowledge of complaints handling procedures and techniques
- Supervise employees involved in cash handling
- Responsibly complete financial reporting on a as needed basis
- Motivate, coach, counsel and discipline all Uniformed Services personnel according to Highgate SOP’s
- Develop employee morale and ensure training of Uniformed Services personnel
3
Skills For Parking Supervisor Resume
- Coordinate luggage holding areas and bag pushes and pulls with clients
- Coordinate with catering when door attendants are needed
- Coordinate all aspects of the ongoing implementation of the Finard Properties way philosophy of service
- Maintain and monitor “Lost and Found” procedures and policies according to Highgate standards
- Ensure participation within department for monthly Highgate team meeting
- Focus the department on their role in contributing to the Revinate
- Motivate, coach, counsel and discipline all Uniformed Services personnel according toHighgate Hotel SOP’s
4
Skills For Event Parking Supervisor Resume
- Coordinate all aspects of the ongoing implementation of the Highgate Hotel way philosophy of service
- Maintain and monitor “Lost and Found” procedures and policies according to Highgate Hotel standards
- Focus the department on their role in contributing to Revinate
- Dress code: Khaki pants or knee-length khaki shorts, nice jeans or knee-length jean shorts and sneakers
- Exercise initiative and resourcefulness
- Knowledge of vehicle operation safety procedures and techniques
- Knowledge of safety procedures, practices and techniques
5
Skills For Raging Waters Sd-parking Supervisor Resume
- Deal with sensitive and stressful situations
- Issue change and tickets whenever necessary
- Responds to client, customer, and staff concerns
- Delegate tasks and monitor the team’s performance
- Build our “Never Ever Give Up” culture
6
Skills For Parking Supervisor Resume
- Additional responsibilities of supervisors include such activities as mentoring, coaching, motivating your staff; individually and as a group; understanding and supporting diversity; and establishing an effective team
- In Guest Service and/or a similar role
- Resolves problems encountered during daily operations and determines appropriate solutions; informs staff of relevant business issues and their impact on the organization
- Formally evaluates the work of employees and provides reward and recognition for proper and efficient performance
- Participates in planning and managing budget systems; prepares and presents budget recommendations to higher management; adjusts work plans/activities as a result of budget changes
- Acts as liaison with contractors responsible for Parking Services and revenue collection, Towing services and the Parking Systems Maintenance service provider. Attends regular meetings with contractor to facilitate communication that identifies and resolves operational issues
7
Skills For Event Parking Supervisor Resume
- Represents organization at the Emergency Operations Center (EOC) during airport incidents and emergencies that require coordination of efforts by the entire airport
- Researches, compiles facts, and makes recommendations for items purchased by the organization, requisitions materials, supplies, and replacement parts. Monitors inventory of materials and supplies and assists with surplus of equipment and furniture
- Park cars and maintain lots and signage
- Communicate productively with resort, county, and community personnel
- Monitor equipment, supplies, and parts inventories needed to support field activity; identify problems and recommend corrective action and changes as needed
- Conduct daily organizational meetings to discuss issues, event requests, special group requests, and other topics as necessary
- Process payroll and exceptions
- Address guest complaints and issues
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain a warm and friendly demeanor at all times. Be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees
8
Skills For Raging Waters Sd-parking Supervisor Resume
- Comply at all times with Highgate standards and regulations to encourage safe and efficient hotel operations
- Respond to all guest’s requests, problems, complaints, and/or accidents presented throughout reservations, comments cards, letters and/or phone calls, in attentive, courteous and efficient manner. Follow up to ensure guest satisfaction
- Ensure implementation of all Finard Coventry policies and house rules. Understand hospitality terms
- Ensure sign off of all Uniformed Services Staff Checklists
- Ensure staff greet and welcome all guests in accordance with Highgate SOP’s
9
Skills For Parking Supervisor Resume
- Coordinate manifest arrival and departure patterns with large group
- Inspect all areas of department to meet cleanliness and safety standards
- Proficiency in Excel/Word
- Monitor department budget
- Maintain VIP trace file
10
Skills For Event Parking Supervisor Resume
- Complete VIP welcome calls and letters daily
- Maintain concierge materials in a professional and organized manner
- Attend monthly all-employee team meetings and any other functions required by management
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guest, managers and other employees
- Comply at all times with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations
- Ensure staff greet and welcome all guests in accordance with Highgate Hotel SOP’s
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