Patient Care Representative Resume Sample
Elisabeth Okuneva
50336 Kirsten Stravenue,
New York,
NY
+1 (555) 170 2926
Work Experience
Patient Care Representative
07/2016
-
PRESENT
Dallas, TX
- Checks out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
- Support, as required, with reimbursement coordinators and/or pharmacies to determine patient’s reimbursement status prior to scheduling appointments
- VHC is the largest Hospital in the region that was named a Center for Medicare & Medicaid Services Four-Star Hospital, and is also designated as a Magnet hospital by the American Nurses Credentialing Center
- In 2016, VHC earned the Distinguished Hospital Clinical Excellence Award and the Outstanding Patient Experience Award from HealthGrades
- VHC is a 350-bed, all-private room Hospital
- Knowledge of electronic health and electronic practice management
- Knowledge of Medicare, Medicaid and commercial insurances
Bilingual Patient Care Representative
06/2012
-
02/2016
New York, NY
- Use electronic records and practice management systems
- Process office supply orders
- Be flexible in adjusting and implementing changes in protocol, procedures, and work-flow
- Use business English in written and verbal communication
- Function as a team player in a patient-centered health care setting
- Learn and effectively utilize electronic health records and practice management software
- Use proper telephone etiquette
- Follow proper policies, procedures, and instructions in accomplishing tasks
- Work with a diverse population, along with the ability to treat all patients and co-workers with dignity and respect
Front Desk Patient Care Representative Float
11/2005
-
05/2012
Detroit, MI
- Knowledge of medical billing/coding
- VHC is the largest Hospital in the region that was named a Center for Medicare & Medicaid Services Four-Star Hospital, and is also designated as a Magnet® hospital by the American Nurses Credentialing Center
- VHC is a top Hospital in the region that was named a Center for Medicare & Medicaid Services Four-Star Hospital, and is also designated as a Magnet® hospital by the American Nurses Credentialing Center
- In 2017, VHC earned the Distinguished Hospital Clinical Excellence Award and the Outstanding Patient Experience Award from HealthGrades
- VHC is recognized in Becker's Healthcare "150 Top Places to Work in Healthcare | 2018."
- VHC is a 394-bed, licensed, all-private room Hospital
- GLAUCOMARegular
- AMB CARE SERV-ADMINPer Diem
- Our practices are state of the art and fully equipped to provide an excellent clinical experience
Education
Wingate University
2001 - 2005
Bachelor's Degree in Management
Professional Skills
- Strong background in referrals, customer service, organization skills, and problem solving
- Typing/Keyboarding skills of 45 wpm
- Tying / keyboarding skills of 45 WPM
- Typing/ Keyboarding skills of 45 WPM
- Sound planning and execution skills, as well as be able to think on your feet
- Basic knowledge and understanding of computer skills
- Intermediate knowledge of computer skills
How to write Patient Care Representative Resume
Patient Care Representative role is responsible for general, computer, software, training, planning, manufacturing, design, insurance, travel, events.
To write great resume for patient care representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Patient Care Representative Resume
The section contact information is important in your patient care representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Patient Care Representative Resume
The section work experience is an essential part of your patient care representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous patient care representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular patient care representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Patient Care Representative resume experience can include:
- Administration understands that keeping the patient load reasonable for its physicians is essential to realizing the full benefits of our team based approach to care. NPs are members of the care team and assist the physicians with providing excellent care to our patients while maintain a work life balance
- Biology, medical terminology, medical products or manufacturing Customer Service experience
- Two (2) or more years of experience in a medical office setting
- Experience in using EPIC/EHR
- Experience working in a medical office
- Experience in using electronic health records
Education on a Patient Care Representative Resume
Make sure to make education a priority on your patient care representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your patient care representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Patient Care Representative Resume
When listing skills on your patient care representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical patient care representative skills:
- General knowledge of computer skills required
- General knowledge of computer skills
- Demonstrates the ability to set priorities and organize work
- Experience working in a Medical office with patient facing
- Two (2) or more years' experience in a medical office setting
- One-year experience in a customer service role, with an emphasis on interfacing with the public
List of Typical Skills For a Patient Care Representative Resume
1
Skills For Medical Records Patient Care Representative Resume
- Two (3) or more years' experience in a medical office setting
- Two or more years experience in a medical office setting
- At least two years related experience is required
- Previous work experience as a Medical Assistant is highly desired
- Experience in a fast-paced customer service environment
- Hospital, physician’s office or medical field support experience
- Hospital, physician’s office or medical field support experience desired
2
Skills For Bilingual Patient Care Representative Resume
- Previous experience as a Medical Assistant
- Two (2) years experience in a medical office
- One year experience in a medical office
- Working knowledge of business and/or regulatory requirements with respect to this business
- Work with R&D, Quality and Marketing to provide internal training and support with respect to assigned products
- 10-key and typing (35 WPM)
3
Skills For Pediatrics Patient Care Representative Resume
- Open to working different shifts between the hours of 8 am - 7 pm and weekends
- Able to clearly communicate with internal and external customers, including, but not limited to, patients, co-workers, management, physicians, and visitors
- Proficient in P.C. software applications including Microsoft Work, Excel, PowerPoint, Access, Outlook, etc
- Knowledge of ICD-9 / CPT Coding
- Knowledge of ICD-9/ CPT Coding
- Assists in training, orientation and education of entry level and/or float staff
- Identifies and reports staffing problems to appropriate manager or administrator
4
Skills For Front Desk Patient Care Representative Float Resume
- Complete the electronic talent assessment (multiple-choice questionnaire)
- Able to identify key issues; creatively overcome internal challenges or obstacles
- Speak, read, and write the English language
- Able to maintain patient confidentiality and privacy in accordance with hospital policy
- Speak, read, and write English language
- Knowledge of Dentrix Enterprise
- Flexibility and ability to travel to all 4 Clinic locations within a 35 miles radius based on business need
- Field information, order and RGA requests from patients
5
Skills For Pipc Patient Care Representative Resume
- Send out replacement ID cards
- Connect patient candidates to local reps, physicians and ambassadors
- Register patients for local events Design and carry out various field studies related to various market released products
- Troubleshooting of external devices with patients and sales reps, including processing associated RGA’s and sales orders (e.g., warranty, out-of-pocket, etc.) in SAP as well as documenting complaints in NetRM complaint handling system
- Greets and registers patients; prepares and processes appropriate forms; directs patients to appropriate areas and arranges transportation needs
6
Skills For Patient Care Representative Resume
- Schedules patient appointments consults and schedules ancillary service appointments on manual and/or computerized system
- Collects Faculty Practice/hospital payments and co-payments
- Reconciles all charges into the system to the original source document
- Orders and maintains adequate inventory of clerical supplies and equipment
- Processes managed care referrals
- Participate in goal oriented projects
7
Skills For Medical Records Patient Care Representative Resume
- Knowledge of all insurance companies
- Registers appropriate data on our computer system
- Pulls and prepares patients charts and prepares daily schedule for dental staff
- Triage patients to schedule patient and referrals
- Understand insurance coverage and if unsure seek correct information
- Assist patients with the completion of consent and financial forms if necessary
8
Skills For Bilingual Patient Care Representative Resume
- Follow-up on “no shows” patients on a daily basis
- Collects co-pay and balances on patients accounts
- Verify patients insurance and medical history
- Willingness to work evenings and/or weekends
- Confirms patients appointments
- Work with computer
- Corrects registration errors
- Knowledge with Epic
- HOW TO APPLY?
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