Payment Poster Resume Sample
Alexie Jones
880 Littel Terrace,
Detroit,
MI
+1 (555) 572 7308
Work Experience
Payment Poster
09/2015
-
PRESENT
Boston, MA
- One year experience in a healthcare billing environment, required
- Prints ERAs daily for any funds received via EFT, from either clearinghouse or carrier sites
- Logs EFT payments on daily batch sheet
- Receives incoming mail, separates and distributes to appropriate personnel
- Totals payments received and balances with accounting
- Logs mail payments received on daily balance sheet
- Conducts self in accordance with Alere’s employee manual
- Allocate payments, rejections and adjustments from complex payer sources subject to individual carrier guidelines, fee schedules, contracts and government regulations. Research and determine cause(s) for electronic files to be out of balance. Reconcile posted payments to batch control totals
- Analyze multiple sources of remittance to determine proper allocation of payments, rejections and adjustments subject to individual carrier(s) guidelines and government payers
Biller / Payment Poster
01/2009
-
08/2015
Philadelphia, PA
- Provide training for Account Representative Poster I and II
- Monitor and identify issues to improve efficiency and performance
- Act as point of contact for team escalation process answering operational and training related questions
- Assist in developing, writing, updating, and implementing protocols
- Give written and oral presentation of new/updated information
- Prepare minutes/notes from various meetings/committees
- Compile statistics and summarize data for team, payers and/or projects. Utilize data to make recommendations to resolve issues and to assist in established goals
- Complete special projects as assigned by Supervisor. Assist when needed with the mail and sort of claims. Assist when needed on meeting weekly team goals
- Prints out all insurance eob's from websites and electronic files that were unable to posted electronically (edits) to the system and prepare these documents to be manually posted.
Temporary Hospital Payment Poster
12/2004
-
11/2008
Philadelphia, PA
- Updates lockbox reconciliation and credit card report daily and provides via email to appropriate staff by deadlines.
- Understand EOB’s (explanation of benefits) and adjustments
- Prioritizes daily work and assesses backlog situations, making adjustments as needed
- Recommends new approaches, policies, and procedures to influence continuous improvements in department’s efficiency and services performed
- Ensure notes are entered in the patient account, and copies of EOB’s, denials and other correspondence are provided to the Collector
- Two (2) years’ experience in a medical billing office environment required and strong computer skills
- Ensure that all money/deposits are posted to patient accounts
- Enter electronic secondary information into the system as needed
Education
University of Saint Mary
2000 - 2004
School's Degree in Accounting
Professional Skills
- Good communication skills, strong emphasis on excellent customer service
- Demonstrate basic accounting and math skills
- Computer skills required to operate practice management system (i.e., use Window operating system, conduct Internet searches, communicate by email, etc.)
- Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers—a team player
- The position requires strong verbal and written communication skills to individuals and business at all different education levels
- Excellent 10 key skills
- Prior experience posting insurance & patient payments, cash applications, cash posting for physician & hospital services
How to write Payment Poster Resume
Payment Poster role is responsible for basic, computer, accounting, research, education, coding, microsoft, healthcare, travel, finance.
To write great resume for payment poster job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Payment Poster Resume
The section contact information is important in your payment poster resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Payment Poster Resume
The section work experience is an essential part of your payment poster resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous payment poster responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular payment poster position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Payment Poster resume experience can include:
- Effectively work with clients and group to facilitate information and resolve charge questions
- Good understanding of posting process and little supervision needed
- Minimum1 years of A/R Payment Posting experience in Healthcare setting
- Experience reading and interpreting healthcare exlanations of benefits
- Three or more years’ experience specifically in payment posting or cash posting role in the medical, hospital, outpatient surgery center or related field
- Experience in payment posting
Education on a Payment Poster Resume
Make sure to make education a priority on your payment poster resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your payment poster experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Payment Poster Resume
When listing skills on your payment poster resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical payment poster skills:
- Experience in Payment Posting or heavy A/R experience
- Two (2) years experience of hospital medical payment posting experience
- Effectively post payments on private pay accounts
- Effectively post payments on insurance accounts
- Effectively post payments on litigation accounts
- Experience dealing with Medical Payments / Billing
List of Typical Experience For a Payment Poster Resume
1
Experience For Medical Payment Poster Resume
- Demonstrates behavior that supports the City of Hope Medical Group’s mission
- Experience with 835 files
- Understanding of insurance billing and payments
- Understanding of insurance contracts/EOB's
- Process refund requests and mail out Special Handling/Insurance Refund checks
- Identify and calculate no or low payments by posting the correct adjustment reason and/or payment/adjustment note to initiate appeals process
- Protects the safety of others and of the physical plant and equipment, following institution policies, fire, safety and infection control regulations
- Knowledge of Advantx registration, billing transaction modules
- Evaluate payments according to insurance contracts, communicate errors to Collector for action and follow-up
2
Experience For Biller / Payment Poster Resume
- Accurate and efficient payment and adjustment posting
- Balance accounting system reports
- Assist with patient inquiries concerning account promptly and courteously
- Apply existing cash on account and credits to appropriate customer accounts
- Achieve goals set forth by supervisor regarding error-free work, transactions, processes and compliance requirements
- Have clear understanding of fee schedules and contractual adjustments
- Download and post all incoming patient and insurance payments on a daily basis
3
Experience For Accounts Receivable Payment Poster Resume
- Post all incoming correspondence
- Research for possible posting error
- Be able to interpret the EOB (Explanation of Benefits), RA, and/or denial correspondence and apply to the patient accounting system
- Research missing checks/EOBs
- Manually inputting payments
4
Experience For Cash Payment Poster Resume
- Physician payment posting
- Knowledge of CPT coding
- Ensure that payment discrepancies are routed to the correct individual
- Tie in the financials from each center's Practice Management system to the center's bank information on a weekly basis and at month end
- Ensure that financial spreadsheets are updated in a timely manner
- Maintain an organized work environment
- Post insurance payments to patient accounts
5
Experience For Temporary Hospital Payment Poster Resume
- Post insurance denial codes to patient accounts
- Post adjustments to patient accounts
- Post patient payments to patient accounts
- Reconcile and log completed batches to Filemaker
- Read “explanation of benefits” for any extraneous information
- Identify all insurance payments as applicable to patient accounts
- Meets production standards within established time requirements
- Work product and performance meets quality standards
6
Experience For Payment Poster X-bradenton Cardiology Resume
- Review and maintain orders, invoices, and records to ensure accuracy
- Enter data electronically to process payments, denials, and adjustments
- Maintain all patient records
- Maintain strictest confidentiality and adheres to all HIPAA guidelines and regulations
- Manage proper submission of documents in a timely fashion
7
Experience For Payment Poster CBO Resume
- Attend in-services, seminars, and webinars for additional education and performance improvement
- Submits paper and electronic claims daily. When necessary
- Knowledge of required detailed accurate information policies
- Verifies proper Managed Care Plan and contract allowable
- Understands all areas covered in Registration/Case History
8
Experience For Medical Office Payment Poster Resume
- Knowledge of procedures for Refund checks
- Balances facilities weekly to ensure the payments and refunds posted (monthly) match cash log and AP refund reports (monthly)
- Post all payments to proper patient accounts
- Calculate and post write-offs to proper patient accounts
- Make account adjustments as necessary with proper approvals
- Request refunds as necessary and process after approval by BOM
- Balance and close batch
- Verify that system batch totals equal combined documents
9
Experience For Payment Poster Urgent Care Resume
- Post insurance payments and adjustments for all insurances from Explanation of Payment Reports accurately and in a timely manner
- Maintain knowledge of appropriate allowables and report discrepancies to the Insurance Representative
- Use correct transaction message codes for denials and provide copies to the Insurance Representative
- Move patient copays/credits as necessary
- Create refund and interest payment charge numbers as needed
- Balance electronic payments and automatic remit payments
- Delete duplicate charges when found and make corrections as necessary
- Pull EOB's and charge tickets as necessary
- Communicate with insurance representatives and other insurance payment posters as needed
10
Experience For Payment Poster Resume
- Post manual payments from a Deposit Log
- Ensure all batches are posted, balanced and closed at end of each business day
- Work with/ help others to ensure goals are met for the team
- Research and Resolve Credit Balances
- Determine when a refund is due on an account
- Posts payments to patient accounts
List of Typical Skills For a Payment Poster Resume
1
Skills For Medical Payment Poster Resume
- 2-3 years previous medical cash poster/payment poster/medical billing experience
- Experience in handling Appeals and Denials
- Previous medical cash poster/payment poster/medical billing experience
- 1+ years previous medical cash poster/payment poster/medical billing experience
- Medical Payment Posting experience
2
Skills For Biller / Payment Poster Resume
- Policies and Procedures- Demonstrates knowledge and understanding of organizational policies, procedures, and systems
- Experience in Apex medical payment posting system
- Experience with interpreting Insurance / Medi-Cal Explanation of Benefits
- Experience posting payments on all types of medical accounts
- 6 months+ experience posting insurance payments
- Two years medical billing and customer service experience
- Applicable MEDICAL ACCOUNTS RECEIVABLE OR HEALTH INSURANCE experience required
- Overall good knowledge of payment poster responsibilities
- Researches, validates and makes adjustments to payment postings. Follows up in accordance to procedures and policies with an overall goal of account resolution
3
Skills For Accounts Receivable Payment Poster Resume
- Demonstrated understanding of the revenue cycle and cash application activities
- Demonstrate ability to analyze and not just enter data
- Experience within healthcare
- One year experience in a healthcare billing environment
- Able to organize, prioritize and complete a high volume of work with speed and accuracy
4
Skills For Cash Payment Poster Resume
- Payment Poster experience
- Experience in same/related field
- Experience with 10-key
- Working unapplied accounts and utilizing UB04 forms
- Working on a manual system (not electronic)
- Pulling directly from payor sources
- Understanding of healthcare revenue cycle and verbiage
- Understanding and basic knowledge of CPT and ICD.10 codes
- Balancing patient accounts
5
Skills For Temporary Hospital Payment Poster Resume
- Communication- Communicates clearly and concisely, verbally and in writing, utilizing proper punctuation and correct spelling
- Balance all manual and electronic posted cash batches by generating the cash balancing summary report and reviewing for any variances
- Possess knowledge of typing, word processing, spreadsheet and computer billing systems
- Responsible for posting payment batches including denials within established timeframe and balancing the batches against daily deposits
- Knowledge of Third Party Operating procedures, Regulations, and Billing requirements as well as Government Reimbursement programs
- Answer patient and insurance questions regarding payments and billing statements
- Knowledge of billing and payment posting procedures
- Knowledge and understanding of MBSI’s Financial Classification system and updating insurance carriers as it pertains to claim reimbursement
6
Skills For Payment Poster X-bradenton Cardiology Resume
- Review balancing amount for errors against posting entries
- Payment Posting: Accurate and efficient payment and adjustment posting – balance daily
- Knowledge of payment posting and billing procedures
- In-depth knowledge of medical terminology and billing processes
- Familiar with patient accounting software
- Enter patient payments into payment processing application and deposit checks remotely
- Assist with mail processing and remote deposit process as needed
- Efficient with payer/name matching
- When necessary back up billing department; run reports to ensure all cases have been billed
7
Skills For Payment Poster CBO Resume
- Get along with others in a small working area
- Deal well with other CSHP departments and in a business office setting
- Basic knowledge of cash handling processes
- General knowledge of accounting controls and standard cashier policies
- Post electronic payments by releasing 835 files
8
Skills For Medical Office Payment Poster Resume
- Manually post error reports created by electronic posting
- Call insurance companies for missing information
- Communicate trends or issues with payers identified while posting
- Properly comments patient accounts according to the Explanation of Benefits (EOB)
- Apply ACT (Activity Code Tracking) codes (i.e.; share of cost, outside collections)
- Basic knowledge of Excel and CPU/AS400 billing system
- Comprehend basic accounting principles of debits and credits
9
Skills For Payment Poster Urgent Care Resume
- Payment Posters update patient accounts with billing data
- Perform timely and accurate posting of manual and electronic cash receipts, denials and adjustments to patient accounts
- Generate various reports to identify outstanding credit balances and prepare overpayment packages as necessary
- Post approved guarantor write-off batches and balances utilizing the write-off report
- Post payments by accurately and quickly entering identified appropriate information into a singular line of business or queue of the RCM software
- Knowledge of EOB's, copay / coinsurance / deductibles, denial codes, insurance allowable, adjustments, and write offs
10
Skills For Payment Poster Resume
- Posts correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
- Researches and follows-up on missing information, such as EOB and insurance remittances. Contacts payers as necessary to obtain detailed info in regard to payments
- Reconcile and post payments and allowable discounts
- Review remittance advice (RA)
- Post all paper batch payments, allowances, and adjustments in accordance with established guidelines
- Comply with performance standards and departmental goals
- Scan documents for non-Scan Chart facilities daily to shared drive
- Research documents through patient search, schedule, payments, and charge entry
- Submits claims daily through Zirmed
List of Typical Responsibilities For a Payment Poster Resume
1
Responsibilities For Medical Payment Poster Resume
- Timely posting of payments and identifying adjustments
- Read and comprehend EOBs
- Read and comprehend an EOB
- Research and resolve credit balances
- Identifies and applies debits and credits
- Reviews and interprets EOBs (Insurance/Payers Explanation of Benefit) to ensure proper application of (i.e.; payment, retraction, withhold or interest) and adjustment is taken according to the carriers’ adjudication and/or MBSI’s payment posting procedures
- Apply correct payment and adjustment codes
2
Responsibilities For Biller / Payment Poster Resume
- Maintain quality audits of 94% or higher
- Maintain Departmental Productivity standards (40 TPH)
- Ad hoc projects assigned by manager
- Post insurance and patient payments for physician and hospital services
- Payment Posters apply cash, check, credit card, Explanation of Benefits, EOB, EFT, and lock box payments
- Payment Posters manage accounts receivable and accounts payable
- Payment Posters provide superior high volume patient customer service in a fast paced environment
- Payment Posters use Microsoft Office Word/Excel/Outlook, medical software, payer portals, and type 40+WPM
- Process refunds and credit balances
3
Responsibilities For Accounts Receivable Payment Poster Resume
- Post available electronic remittance advices
- Accurately post daily manual cash batches
- Post denials that appear in manual cash batches
- Post contractual adjustments in cash batches as allowed per policy
- Post guarantor payments as received in manual cash batches
- If variances exist, generate cash balance detail report to assist with resolution of variances
- Review the unapplied funds report to identify cash transactions that were not able to post
- Print ERAs daily for any funds received via EFT, from either clearinghouse or carrier sites
- Conducts self in accordance with employee manual
4
Responsibilities For Cash Payment Poster Resume
- Read, understand and identify basic billing information from documentation, such as Explanation of Benefits (EOB) and Health Care Financing Administration (HCFA) forms
- Reconcile and correct any basic batch balance inconsistencies with accuracy and speed; corrections include re-entering incorrect key entries as well as escalating basic batch total or bank errors
- Working knowledge of medical billing terminology, specifically those found on Explanation of Benefits (EOB) and Health Care Financing Administration (HCFA) forms
- Reviewing each account in posted batch from payment applications team
- Complete tasks under general direction with a sense of urgency and ownership
- Appropriately escalates issues for guidance
- Apply adjustments corrections to patient accounts as needed
- Recognize overpayments from both patient and insurance payments and initiate refund process where applicable
5
Responsibilities For Temporary Hospital Payment Poster Resume
- Recognize underpayments from insurance payments and refer to the appropriate collection team member
- Recognize issues with contract grids and trends in payments received from insurance company. Communicate those issues with direct supervisor
- Work in a production and quality metric focused environment
- Responsible for maintain the Accounts Receivable mandated by the Business Office Policy and Procedures
- Assist in other Business Office functions
6
Responsibilities For Payment Poster X-bradenton Cardiology Resume
- Work independently and as a self-starter with a high level of initiative
- Ensure all payments are applied to the proper customer accounts and to the invoices based on the remittance the customer has provide
- Process refund requests to Insurance and patients
- Work to identify the appropriate account for unidentified cash and ensures that all such cash is posted or that a refund is requested within the currently established timelines
- Responsible for processing payments for insurance companies and patients for their assigned regions either electronically or manually
7
Responsibilities For Payment Poster CBO Resume
- Responsible for providing supporting documentation for each payment transaction through submission of the daily control number report and daily production log for all batches (manual and electronic)
- Expert ability to input specific data and review patients’ issues and credits
- Knowledgeable of medical EOB’s, patient deductibles and co pays, and insurance or third party correspondence
- Recognize client contract and identify differences in payments
- Successfully track and follow up on information requests to and from the clients
8
Responsibilities For Medical Office Payment Poster Resume
- Conduct a contract rate audit and provide notification to Supervisor of underpaid or pay equal charges
- Capable to create a credit/debit report and denial reports in order to provide critical information to the AR Specialist
- Timely and efficient input and reconciliation of batches
- Complies and enforces all policies and procedures related to the position, the department and the company
- Reviews insurance Explanation of Benefits (EOBs) and posts payments, contractual allowances, and denials at the line item
- Balances payment batches and reconciles that all EOBs received are posted accordingly
- Able to maintain productivity levels based on industry standards
- Apply Adjustments/corrections to accounts as needed
- Recognize overpayments from both patient and payer as well as underpayments
9
Responsibilities For Payment Poster Urgent Care Resume
- Friendly SMILE and very courteous
- Work experience; Insurance processing or billing experience or accounting or finance experience; 10,000 Alpha Numeric required, very detail oriented. 5% error rate
- Knowledge of managed care and workers’ comp terminology and fee schedules
- 401k participation with employer match
- Physical Demands (see attachment)
- Accurate processing of electronic and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments and contractual allowances
- Able to meet deadlines in a fast-paced, high-production environment
10
Responsibilities For Payment Poster Resume
- Navigate websites to obtain EOBs
- 3 Month contract with the potential of temp to hire
- Previous billing/payment posting experience, with emphasis on healthcare insurance billing of all types. Preference shown to previous experience in an ambulatory surgical setting
- Proficiency with alpha numeric data entry
- Knowledge of insurance explanation of benefits
- Knowledge of lock box processes
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