Performance Consultant Resume Sample
Isaac Senger
153 Waldo Grove,
New York,
NY
+1 (555) 997 0447
Work Experience
Senior Performance Consultant
10/2017
-
PRESENT
Philadelphia, PA
- Engages proactively with business clients, as their single point-of-contact for Westfield University, to build and evolve performance consulting partnerships and build talent management capability. This includes managing business unit expectations around talent management, learning, and development needs
- Partners with business clients to understand their strategic plans and business unit goals. Creates/evolves Talent Plans that enable prioritization and trade-off decisions as needed
- Designs, develops, and implements talent processes for Westfield. Serves as the internal subject matter expert for performance management and related development and design processes, including performance calibration, talent reviews, and related assessment, feedback, and coaching solutions
- Identifies technical, professional, and leadership learning opportunities, both formal and informal, as well as organization and team development opportunities, and facilitates the prioritization of these needs and requests with the client and other Westfield University (WU) stakeholders (e.g. WU Operations)
- Collaborates with other disciplines within HR (e.g. Employee Relations, Recruiting) and Westfield University (Operations, HR Quality & Analytics and Delivery) to leverage and maximize the performance consulting model to guide Human Resources efforts
- Engages in change management initiatives and provides project management and/or organization design/development support to meet collective organization and individual goals
- Ensures diversity and inclusion is a part of all talent-related activities and brings a diversity and inclusion lens to all client interactions and solutions
- Promotes development and adherence of all activities to standardized Human Resources policies and programs
- Experience in two or more of the following areas: Performance Consulting, Organization Development, Talent Management, Development Program design and execution, Leadership Coaching, Performance Management, Development Planning, and/or Succession Planning
Performance Consultant
09/2011
-
05/2017
Los Angeles, CA
- Previous management and/or leadership experience
- Demonstrated ability to manage changing priorities and multiple assignments
- Demonstrated leadership coaching experience
- Related Human Resource development designation/continuing education
- Valid driver’s license and a driving record that conforms to company standards
- As requested, assist Lead Dealer Performance Consultant in addressing enterprise account related activities and action items
- Assist in the training efforts and onboarding of new Dealer Performance Consultants
- Serve as a resource to DPCs for explanation of advanced functionality and product customizations afforded to customers
- As requested, assist in serving as internal and external point of contact for associated manufacturer’s regional offices for market Performance Management status and implementation updates
Professional Services Performance Consultant
10/2008
-
06/2011
Boston, MA
- Assist in the training of various functionality afforded to enterprise customers through Xtime product(s) as requested
- Advisory and design of finance transformation journeys for finance to become a truly global organization, better enable the business agenda and/or leverage new technological opportunities
- Implementation of touchless operations covering e.g. touchless accounts payables and digital closing. This levering automation and artificial intelligence etc
- Implementation of new global operating models with intelligent back-office functions, digital innovation hub, finance control tower and/or build of improved business partnering capabilities
- Implementation of new advanced finance capabilities like analytics, advanced forecasting, new digital reporting tools and visualization
- Support the implementation of Lean practices on major highways projects to deliver consistent, measurable and sustainable performance improvements
- Take ownership of tasks and assist in the management of the transformation programme, including carrying out administrative and organisational functions
- Contribute to a safer working environment, along with pursuing personal and professional development
- Effectively source, review, collate and report information from a variety of sources
Education
University of Phoenix - New Mexico Campus
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Demonstrated strong facilitation skills to effectively engage participants in a variety of venues including large webcast events
- Proven problem solving and analytical skills with experience in data modeling and exposure to KPI/metric development
- Strong communication skills, including the ability to consolidate detailed information and provide executive summaries in a presentation format
- Excellent interpersonal communication and relationship development skills. Familiarity with Microsoft Office
- Proficient Microsoft Word, Outlook, Task Management with tracking experience, Excel, PowerPoint and Visio skills
- Up skill and coach team leaders in people development skills/knowledge/initiatives
- Well developed interpersonal/relationship building skills
How to write Performance Consultant Resume
Performance Consultant role is responsible for training, credit, solutions, consulting, performance, learning, interpersonal, software, finance, java.
To write great resume for performance consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Performance Consultant Resume
The section contact information is important in your performance consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Performance Consultant Resume
The section work experience is an essential part of your performance consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous performance consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular performance consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Performance Consultant resume experience can include:
- Proven experience facilitating interpersonal skills courses
- Strong customer service orientation with a focus on development of solutions and processes that improve the end-user experience
- Employs performance consulting skills to identify and define performance gaps
- Effectively manage performance and results of digital marketing channels for assigned accounts
- Java and C/C++ coding skills
- Skills that are desirable but not essential
Education on a Performance Consultant Resume
Make sure to make education a priority on your performance consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your performance consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Performance Consultant Resume
When listing skills on your performance consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical performance consultant skills:
- Strong technical writing skills; excellent proofreading skills for both clarity and grammatical errors
- Excellent interpersonal communication skills, including influencing, consultative assessment, collaboration skills
- Strong project management skills and ability to facilitate organizing and managing multiple priorities and/or projects
- Strong communication skills to initially drive delivery of content and material developed
- Be confident to effectively coach, mentor and develop team members
- Awareness-Level Proficiency Project Management Skills
List of Typical Experience For a Performance Consultant Resume
1
Experience For Senior Performance Consultant Resume
- Confident communicators. Data experts who bring clarity to complex statistics and whose presentation skills are second to none
- Effectively manage time and activity to successfully engage with every client at least once each month either in person or over the phone
- Effectively advocate the value of performance analysis and diagnostics
- Self-manage time and tasks, setting priorities based on need, urgency and strategic importance
- Demonstrate value to potential customer, while building trust and rapport
- Proven track record of working in a team environment
- Five years of experience performance consulting, Instructional Design, and/or organizational unit-related projects or programs
- Interprets data and creates effective, easy-to-read analysis, reports and charts for internal and external audiences
2
Experience For Senior Org Performance Consultant Resume
- Diagnoses business performance issues and factors influencing organization effectiveness
- Consults with segment and functional departments to help drive segment and enterprise wide strategy in relation to Performance and Organization Effectiveness
- Conduct a gap assessment to prioritize potential performance improvement solutions
- Develop measurement plans to evaluate solution effectiveness
- Research and recommend new techniques, tools, and solutions that can be utilized in addressing human performance
- Consult, negotiate, and manage compliance and regulatory decisions, including approvals for all Lender Development Program materials
- Complete necessary testing for technology solutions
- Design and maintain registration, survey, and tracking solutions for all webinar activities
3
Experience For Practice Performance Consultant Resume
- Works closely with the Sr. Performance Consultants for segment and/or department learning, performance, and change management needs
- Respond to and follow-through on leads coming from a variety of sources
- Listen to and understand customer needs, crafting proposals and solutions within the parameters of DealShield’s products, services and strategy
- Monitor and react to these situations on an ongoing versus periodic basis
- Health care advocates. Analysts who are passionate about healthcare reform and measuring trends in the healthcare space
- Established history of providing timely and relevant information and analysis
- Travel up to 50% of time, according to business needs
4
Experience For Professional Services Performance Consultant Resume
- Be proactive, display initiative to perform tasks, identify and communicate outcomes with minimal supervision
- Work collaboratively with other team members and the wider project delivery teams
- Assist in the preparation of reports to clients and AECOM management
- Experience defining and developing a combination of performance metrics, data analytics, predictive analytics, system implementation/integration and vendor management
- Analyze and process data, build and maintain models and report templates, develop dynamic, data-driven solutions, and use advanced statistical methods to justify and drive current and future business planning decisions
5
Experience For Business Performance Consultant Resume
- Consultation using business intelligence data for predictive analytics and facilitation to implement new tools and data marts and metrics
- Knowledge, insight, and understanding of business concepts, tools, and processes needed to make sound decisions with the ability to apply this knowledge appropriately to diverse situations
- Proficiency with the use of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems to create alternative solutions that resolve problems with the end-user in mind
- Strong planning and organizational skills with the ability to facilitate and/or work on multiple project teams simultaneously; Previous experience fully executing projects; Ability to independently resolve complex problems in a timely manner; Proficient in application of business process improvement methodology, benchmarking, and change management
- Educate/Consult/Train to help improve the OEM Regions’ sales effectiveness with opportunities generated by Digital Marketing through in-dealership training designed to
- Help align the Dealers engagement and utilization of the OEM’s Digital Marketing strategy
- Interprets business periodicals in order to recognize and understand market environment
6
Experience For Finance & Enterprise Performance Consultant Resume
- Monitor and analyze product performance and client business and performance trends to determine adjustments needed to optimize product utilization (according to the client’s business goals/objectives)
- Within any established parameters, determine the right frequency to meet with all assigned clients based on account plan(s), each client’s individual needs, as well as prioritization across all clients
- Communicate with client contacts via text, phone, email, verbal, and presentation; tailor communications based on customer’s individual style and preference
- Good understanding of TCP/IP sockets, TCP Slowstart/congestion.
- Mentors and coaches other instructors by observing, providing feedback, co-facilitating, providing work direction, and reviewing results with supervisor
- Analyze and understand client’s IT requirements, organizational functions, and decision making processes
- Consults on the development, evaluation and implementation of training interventions that have significant business impacts
- Understands business drivers and KPIs in order to recommend training interventions
- Budget time spent on each client: preparation, visit, follow-up, as pertains to customer’s needs and expectations
7
Experience For Admissions Performance Consultant Resume
- Assures that training centers are in clean, safe working order for participants and instructors by performing light cleaning, organizing and placing furniture, organizing and storing instructional supplies, materials, and equipment, identifying and assuring that equipment and facility repairs are made
- Serve as an expert in cloud migration, WAN optimization, networking and application performance, and/or applications delivery, utilizing Riverbed’s complete Application Performance portfolio
- Analyze and understand customer’s IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Riverbed’s solutions to maximize ROI and business value
- Perform network capacity planning and performance analysis utilizing Riverbed’s SteelCentral suite of solutions
- Budget time to plan activities s for each week: schedule visits to customers, conduct research, enter account records in SalesForce, etc
- Monitor business as usual performance of NAB Wealth’s digital channels against service level agreements and provide insight into issues and opportunities
- Develops and designs evaluation plans for organizational development and performance interventions.
8
Experience For Performance Consultant, VP Resume
- Strategically assess and influence human performance in order to achieve business results
- Supports both human performance and business performance
- Partner with SCE leaders to ensure that all learning solutions satisfy all legal requirements, address key knowledge/skill gaps, and are delivered according to the standards of the systematic approach to training
- Represent the CU Performance Solutions team on cross-functional project teams
- Facilitate, analyze, negotiate and prioritize performance improvement and education requests that are from, or on the behalf of, the credit union facing customers
- Apply solutions and resources in collaboration with other Lending, LDP, or Product associates, to address customer needs
- Look across business areas to identify dependencies, trends, and opportunities related to Performance Solutions
- Lead the development, enhancement, and delivery of solutions, tools, and processes
9
Experience For Partner & PBM Performance Consultant Resume
- Manage SharePoint structure and maintain a complex pipeline of tools and materials
- Manage and contribute LDP Zone tools, resources, and discussions to drive CU performance
- Take initiative to assess organizational knowledge, skills, and competencies by role, identify training gaps, and develop training plans by content area, staff roles, and regions
- Drive programs to cover employee life cycle from new hire introduction and onboarding, to skills and knowledge transfer, and continuing education, working with our Global Onboarding Director and team
- Lead virtual teams to ensure timely access to complete, new and updated courses, workshops, and other consulting programs
- Identify key operational metrics and track performance of organization against strategic and tactical objectives and remove enablement roadblocks to success
10
Experience For Systems Performance Consultant Resume
- Manage the budget for PS dedicated funds to +/-1% accuracy
- Manage multiple projects simultaneously and complete those projects on time while effectively demonstrating the ability to influence others and accomplish goals within a matrixed environment
- Executive presence is a fundamental requirement, with capability to present clear and concise business plans with confidence to all levels of management
- Prepares performance dashboard for agency executives and Governor. Provides expert technical and professional consultation and guidance to executive leadership and program managers on policy, correctional practice and process in regard to the agency enterprise performance dashboard.
- Performs complex, multi-dimensional data analysis of current performance and trends
List of Typical Skills For a Performance Consultant Resume
1
Skills For Senior Performance Consultant Resume
- Test and Deploy skills, preferably involving implementation of enabling technology and tools (e.g. workflow or document management systems)
- A superb communicator, both written and verbal, including strong professional presentation experience
- Well developed coaching skills
- Proven experience in the Human Performance Improvement field
- In conjunction with key business partners, align work accountabilities, resolve issues, improve processes and effectively plan new initiatives
- Experience writing web documentation and tutorials and teaching and developing workshops in technical computing areas
- Direct experience delivering business improvements utilizing enabling technologies
- Experience in business coaching and delivery of training programs
2
Skills For Senior Org Performance Consultant Resume
- Proactive in originating issues and setting priorities
- Three years of experience consulting with management on training initiatives
- Experience in the design of blended learning solutions to include eLearning, VILT and Social Collaboration
- Solid understanding of TCP/IP and network design, IP routing protocols, QoS principles, components and operations
- Experience leading organizational wide change management initiatives and developing strategic goals and objectives
3
Skills For Practice Performance Consultant Resume
- Experience leading and facilitating large cross functional performance improvement projects and initiatives
- Pre-Sales Systems Engineering and/or Post-Sales Consulting experience in Enterprise Software Industry
- At least four years’ experience programming and running codes in an HPC environment
- Demonstrates comprehensive understanding of automotive dealership fixed operations as related to Xtime product(s) core competencies
- Passionate about building effective relationships and process improve behaviour
- Experience in strategy and planning within business operations
4
Skills For Professional Services Performance Consultant Resume
- Experience in consulting and/or internal process improvement projects
- Experience with network protocol modeling and simulation tools
- Riverbed Modeler experience, including wireless packages, desired but not required
- Experience facilitating process improvement teams/role as a change agent required
- B. 2 years’ Experience facilitating process improvement teams/role as a change agent required
- C. 2 years’ Experience in teaching and instruction required
- Develop, execute, and manage key operational processes to prioritize and balance training time against staff utilization targets
5
Skills For Business Performance Consultant Resume
- Facilitates sessions to drive change, learning, and organization effectiveness solutions
- Experience at a nationally recognized management consulting firm
- Experience optimizing applications for energy-efficient accelerator architectures
- Advanced knowledge and experience with HPC computing/data architectures
- Experience in working with software solutions advantageous
- Progressive and successful experience in retail automotive management OR in a combination of the following
- Experience working for a health plan and/or for a provider's office
6
Skills For Finance & Enterprise Performance Consultant Resume
- Previous experience working with STARs
- Skilled as a facilitator of learning and development interventions
- Demonstrate credibility with stakeholders (relationships, communication, influence and confidence)
- Evaluate pilot and deployed solutions for effectiveness
- Experience in performance consulting, to include learning, organizational development, workforce analysis, or a related field
- Strong business acumen and understanding of the impact of human performance interventions on overall corporate performance
- Demonstrated ability in facilitation and process consultation to develop a holistic view of performance problems, identify root causes, and recommend solutions
- Build and develop strong working relationships with Dealer clients and all contacts in the dealerships
- Building the principles of shared services around finance, controlling, reporting, service management
7
Skills For Admissions Performance Consultant Resume
- Adapting existing methods and procedures to create possible alternative solutions to problem solving
- Facilitating groups and teams and getting to consensus and collaboration
- Using considerable judgment to determine solution and seeking guidance on complex problems
- Working knowledge of Organizational Development interventions
- Managing small teams and/or work efforts (if in an individual contributor role) at a Client or within Accenture
- Prepares agency executives for performance reports and forums by reviewing the performance dashboard, providing in-depth analysis, and creating talking points
- History of success in leading training initiatives, product launch initiatives, leadership development, curriculum design, and training evaluation
- Understand legal and ethical issues related to designing learning, including accessibility and intellectual property
8
Skills For Performance Consultant, VP Resume
- Desire to work with innovative and leading-edge technologies, such as augmented reality and 3D modeling
- Willingness to utilize personal time for training preparation or travelling
- Business requirements gathering and translating into technical solutions
- Finance and Accounting process or transformation knowledge within Oil and Gas, Chemicals, Mining, Natural Resources or Utilities industry is preferable
- Develop and present to the business proposed learning strategies and recommend other non-training interventions
- Educate/Consult/Train OEM Dealers and Regional Field Teams on the data and relevance of KPI reporting data through OEM’s reporting tools
- Act as a key enabler of business results by focusing on national training needs and solutions, to grow participation
- Be a mentor while providing influence and motivation to other members of the team, especially in the area of facilitating change
9
Skills For Partner & PBM Performance Consultant Resume
- Responsible for being the subject matter expert in at least one training area
- Perform analysis on an ongoing basis for each existing customer to determine profitability
- Establish monitoring and evaluation of all training activities conducted to ensure improved performance and return on investment for the business
- Facilitate, co-ordinate and deliver training programmes and coaching
- Research and update information on training subject areas and maintain up to date training material for allocated courses
- Consultancy and coaching advice
- Well-developed working knowledge of the IT industry and/or ITIL is essential
- Deal with difficult customers and handle tough conflicting situations in a professional manner
- An understanding of organizational dynamics
10
Skills For Systems Performance Consultant Resume
- Continued oversight of business initiatives and learning solution (don’t launch and leave)
- Broad knowledge of learning interventions
- Working directly with dealerships; preferably in an advisory or account management capacity
- A. 2 years’ Training in continuous quality improvement and process management required
- Subject Matter Expert in OEM’s Digital Data Reporting Suite (Adobe, Dealer Command Center, ELMS, etc.)
List of Typical Responsibilities For a Performance Consultant Resume
1
Responsibilities For Senior Performance Consultant Resume
- Independently provides expert technical and professional consultation and guidance to executive leadership and program managers on policy, correctional practice, and process in regard to agency strategic plan, dashboard measurement, and performance
- Experience at a management consulting firm
- Experience leading projects and large scale transformation programs
- Clinical experience in a hospital, acute care, home health, direct care or case management
- Experience with providing high-level customer service to City Officials, executive direct reports department stakeholders and vendors
- Experience in health care management with projects in strategy, finance or process improvement
- MBA, MHA or equivalent experience
- Configure, troubleshoot and provide quick resolution to a variety of digital marketing (websites/advertising) needs
- Identification, Execution and Consultative Delivery of client Digital Marketing Strategies across a portfolio of accounts
2
Responsibilities For Senior Org Performance Consultant Resume
- To work with new PM team members as required in mentoring activities
- Exposure to problem solving methodologies such as Lean, Six Sigma or equivalent (i.e. Green Belt or Black Belt)
- Deep understanding of the Oil and Gas industry business processes
- Desire to work with innovative and leading edge technologies
- Comprehensive variable and fixed operations understanding of dealership processes
- Assists division leaders with operational performance reviews
- Facilitates and consults with division leaders and staff in regards to data and performance reviews
3
Responsibilities For Practice Performance Consultant Resume
- Advises division leaders on performance and helps develop action plans to address deficiencies and identify best practices for improvement
- Coordinates the development of performance measures linked to the agency strategic plan
- Measures and analyzes agency performance that influence operations and policy and inform strategic direction and initiatives
- Develops materials to support executive-level decision makers to include: complex reports, policy papers, fact sheets, and presentations
- Identifies and gathers responsive data
- Shares and/or presents final document or findings to influence or support decisions by executive staff
4
Responsibilities For Professional Services Performance Consultant Resume
- Researches and analyzes best practices, comparative performance data, process improvements, policy changes, and strategic initiatives to include state agencies and other states and jurisdictions
- Compares performance data and results internally and across workgroups to identify best practices, and to develop corrective action plans or process improvements
- Conducts original HR research and performs analysis to recommend solutions that impact the business
- Serves as liaison to Group counterparts to support Group initiatives and strategy
- Consults with other transversal functions and service operations, particularly partnering with other HR groups (e.g., TAG, Compensation), to provide leadership in the areas of job design, assessment, selection, and performance management
- Influence business leaders on appropriate inventions
- Conduct original research, analyze data, and recommend actions to improve the business
- Collaboration skills including the ability to integrate and act upon the diverse perspectives of operators, staff departments, HR, and learning & performance team and external vendors
5
Responsibilities For Business Performance Consultant Resume
- Consulting skills including client-facing skills aimed at determining the client’s need, perceived roadblocks, business unit culture, and work environment issues
- Knowledge of adult learning principles, Organization Development approaches, and Talent development activities
- Understand individual, cultural, group, and organizational differences that influence business operations, such as cultural norms/values, cognitive abilities, learning preferences, previous experience, and motivation
- Sodexo is the 18th largest employer worldwide and prides itself with great work-life balance opportunities. Sodexo is a stable company offering robust benefit packages for its employees
- Through facilitation and engagement, act as a key enabler of business results by focusing on national training needs and solutions, to grow participation; This also enables our assigned LPM’s additional focus time to have crucial conversations and strategic discussion to drive results in their assigned credit unions
- Identify and monitor trends in LDP accounts and the industry to determine potential needs for training resources
- Proactively identify solutions for credit union needs uncovered in training sessions and other credit union interactions
- Understand the business strategies, goals, objectives and financial performance model for LDP
- Collaborate with LDP and sales team members to seamlessly and efficiently meet the learning and development needs of our credit union partners on a national level through building and maintaining relationships with internal team and credit union staff
6
Responsibilities For Finance & Enterprise Performance Consultant Resume
- Conduct appropriate and effective needs assessment of the business learning and development current state, and recommend potential solutions to meet those needs
- Engage credit unions through discussions on LRC/LDP Zone
- Monitor and ensure CU optimization performance and trends
- Proven expertise in conducting learning and development needs assessments, key facilitator using adult learning concepts, ability to use virtual tools and technology
- Demonstrated strong assessment and consultation skills to recommend creative, targeted, and effective adult learning solutions for a wide variety of needs. In-depth understanding of the credit union business, industry, and market
- Working knowledge of or demonstrated ability to quickly learn CUNA Mutual Group’s products and services
- Effective knowledge and application of leadership competencies (to internally navigate middle-management ranks and engage high-level executives externally), especially oral and written communications, influence and persuasion, coaching and development, results orientation, facilitation, and teamwork
7
Responsibilities For Admissions Performance Consultant Resume
- Demonstrated ability to proactively problem-solve focusing on both short and long-term solutions
- Demonstrated ability to be a self-starter with a high sense of ownership for area of responsibility/expertise
- Employs performance consulting skills to identify and define performance gaps. Formulates strategies and develops solutions for closing the performance gaps. Delivers custom and standard training solutions in one or more training areas such as: credit and compliance, Commercial Lending and/or Private Wealth Management
- Content and process would typically be relatively more complex, ambiguous, and of higher risk than that normally delivered by the Senior Instructor position, requiring greater depth and/or breadth of knowledge and more sophisticated delivery skills
- Experience in finance transformation projects across all or any of the phases (Assess, Design, Build and Deploy)
- Mentors and coaches other instructors by observing
- Formulates strategies and develops solutions for closing the performance gaps
- Delivers custom and standard training solutions in one or more training areas such as: credit and compliance; leadership and communications; operations; end user and proprietary applications; products, sales, service, relationship management skills or project management skills
- Prepares activity reports. Maintains administrative records
8
Responsibilities For Performance Consultant, VP Resume
- Other Deliverable Creation (e.g. analytics, roots cause assessments, growth strategies)
- Provide proactive insight, information and analysis at an ASI level that informs the Board and senior management team on the progress of the business and highlights key issues covering
- Maintain an effective working relationship with colleagues elsewhere in the Standard Life Aberdeen Group (particularly Group Finance & Investor Relations) and ensure that all information requests are properly handled in a timely manner
- Broad computational background, including knowledge of Unix, (Fortran, C, or C++), optimizing applications for accelerators or other energy efficient architectures as well as knowledge of HPC algorithms, programming models, profilers, debuggers, and performance tools
- Exascale programming techniques (e.g. accelerators and other energy-efficient architectures), distributed-memory and on-node parallel programming, MPI, OpenMP, CUDA, OpenACC, Fortran, C, C++, shell scripting, python, UNIX/LINUX, parallel code debugging, profiling and optimization, code porting, code scaling, and performance analysis
- Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals and objectives and provide consultative strategic digital marketing recommendations in order to achieve improved results
- Demonstrate “ownership” of account by responding to client requests and issues in a timely and urgent manner
- Determine needs for additional ‘value resource’ in order to maintain success of client progress/results
9
Responsibilities For Partner & PBM Performance Consultant Resume
- Utilize standardized methods provided to closely monitor system ‘red flags’ and emergencies with clients and take immediate action
- Work with ‘at risk’ clients and determine action plan to turnaround and retain
- Work with, contribute and manage the action(s) required to turnaround ‘cancelled’ accounts
- Engage and participate in the exchange of ‘best practices’ across entire Performance Management team
- Conduct in-person meetings or webinar/phone contacts each work day to meet target engagement goals
- Construct and communicate contact summary reports with appropriate documentation
- Participates on special projects and assignments as requested by the Vice President. Analyzes resources necessary to complete project and to achieve desired outcomes. Develops project plan and leads project as necessary
10
Responsibilities For Systems Performance Consultant Resume
- Analyze and understand client’s IT requirements, organization functions, and decision making processes
- Produce a solution that fulfills client’s needs within budget and schedule constraints
- Work with others on the Membership Relationship team with a ‘one team’ philosophy, balancing the individual versus team approach; understand that this function is as much a team function as an individual function
- Develop target customer lists, based on analysis of data and information at hand
- Manage leads and track status; perform follow-ups as needed to convert leads to customers
- Effective relationship management skills, with a proven ability to establish and build healthy working relationships and partnerships. Providing a client focus is essential
- Experience in large projects on setting up of a shared services center (business case development, clear articulation of strategy, operating model design, process design, build and implementation of service management, transition strategy and support)
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