Product Quality Engineer Resume Sample
Faye Green
7562 Jaskolski Lights,
Houston,
TX
+1 (555) 705 8746
Work Experience
Senior Product Quality Engineer
08/2017
-
PRESENT
Detroit, MI
- Champion root cause debug efforts regarding quality issues by leading cross-functional teams using the 8D process in a timely manner
- Coordinate, analyze, and perform failure analysis activities to identify root cause of customer reported issues
- Generate 8D reports and/or presentations for executive management and external customer review and discussion
- Perform detailed data analysis to correlate customer failures with internal production data to help understand root cause, risk, and exposure
- Ensure corrective and preventive actions are identified, implemented and effectiveness verified to address the root cause of quality complaints
- Create and review failure trends based on customer failure information and recommend necessary actions for continuous improvement with cross-functional team
- Quality representative to internal teams, supporting activities for customer quality and internal quality requirements
- Design, implement and maintain quality assurance protocols, processes, and methods for processing materials into partially finished or finished products
- Identify continuous improvement opportunities to address any potential quality gaps and recommend updates or changes to quality standards and procedures when necessary
Product Quality Engineer
08/2012
-
03/2017
Detroit, MI
- Lead Advanced Product Quality Planning (APQP) including Drawing Reviews, FMEA’s, Control Plans, Gage Plans & Gauge R&R’s, etc. pertaining to Trek. Responsible for Production Part Approval Process (PPAP)
- Excellent communications skills (oral and written) are required to effectively interact with customers and peers
- Knowledge of Electronics and Electrical Components, Statistical Techniques, Design of Experiments, SPC and basic ISO9000 framework is required
- International travel - approx. 25%
- Review and provide feedback on the technical content and writing quality of multiple document formats produced within the department including Operator Handbooks, Design and Function documentation and Repair Methods
- Support high quality publication of maintenance documentation in close cooperation with warranty and reliability departments
- Insure adherence to authoring and illustration guidelines and procedures
- Ensure and enhance the quality and consistency of SEIM deliveries with respect to cost effectiveness and global coordination potential
Process Product Quality Engineer
10/2008
-
03/2012
Detroit, MI
- Make use of our global processes in order to meet the end user's expectations
- Responsible to approve or reject documentation prior to publication based on quality standards covering technical content, image quality, writing style and applicability to the customer
- Responsibility to prioritize review tasks across multiple projects and provide feedback on the reasoning behind the prioritization
- Accountable for the quality of the documentation released to our customers
- Sound engineering experience and associated Quality knowledge
- Proven background in Quality Assurance and thorough understanding of
- Manage warranty reduction program, analysis and meetings with Quality Management; collaborate with identified SWAT teams ensuring projects complete in a timely manner
- Support Mechanical and Electrical Engineering product development Quality Assurance for documentation, design reviews and vendor specifications
Education
Wittenberg University
2002 - 2007
Engineer's Degree in Engineering
Professional Skills
- Experience in the definition, planning and management of projects. Outstanding problem-solving, presentation and facilitation skills
- Strong planning / organizational skills
- Strong communication skills verbal and written and fluent in English speaking
- Data analysis skills; experience using JMP or other statistical tools
- Strong communication skills in verbal / written and fluent in English speaking
- Strong program management and communication/networking skills
- Excellent interpersonal skills to interact with functional groups at all levels to address and resolve critical product and customer issues
How to write Product Quality Engineer Resume
Product Quality Engineer role is responsible for english, analysis, leadership, interpersonal, analytical, planning, advanced, customer, reliability, assembly.
To write great resume for product quality engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Product Quality Engineer Resume
The section contact information is important in your product quality engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Product Quality Engineer Resume
The section work experience is an essential part of your product quality engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous product quality engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular product quality engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Product Quality Engineer resume experience can include:
- Ensure products and process remains compliant to relevant regulations and standards including safety, Electromagnetic capability (EMC), environmental requirements, Food and Drug Administration (FDA) Quality System Regulations, ISO 9001, ISO 13485, and In Vitro Diagnostic Directive (IVDD)
- Strong analytical expertise coupled with outstanding presentation, facilitation and problem-solving skills
- Exceptional written and verbal communications skills, with positive attitude and management skill. Superior problem solving ability and highly collaborative
- Highly effective communication and influencing skills with the ability to work collaboratively in a cross functional environment
- Good interpersonal skills and ability to influence people without direct authority
- Good analytical, problem solving/debug skills, resourceful and inquisitive mind
Education on a Product Quality Engineer Resume
Make sure to make education a priority on your product quality engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your product quality engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Product Quality Engineer Resume
When listing skills on your product quality engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical product quality engineer skills:
- Strong analytical and problem solving skills with a good attention to detail
- Excellent verbal, written and graphical communication skills catering for both technical and non-technical audiences
- Strong communication and influencing skills with the ability to work collaboratively in a cross functional environment
- Project Management: Proven complex project management and problem-solving skills
- Strong interpersonal and communication skills required for success in a team environment
- International operations experience, supported by foreign language skills (oral and written)
List of Typical Experience For a Product Quality Engineer Resume
1
Experience For Senior Product Quality Engineer Resume
- Logical Thinking Skills and Experience: demonstrated ability to analyze and interpret complex problems / data gathered from a variety of sources and utilize
- Prior experience and/or training working in a GMP production environment is required
- Strong leadership skill to interact with internal groups and external contractors/specialists
- Strong experience in supplier technical quality management
- Tracking and driving resolution of product quality issues that affect customer experience, manufacturing yield, supply, or component quality
- Experience working with space programs in a Quality Engineer Role
- Experience performing all aspects of failure investigations and FRACAS
- Respond to changing priorities and can work under pressure
- Experience in performing internal and external audits in a GMP environment
2
Experience For Senior Hardware Product Quality Engineer Resume
- Drive quality performance improvement from NPI, to sustaining production and customer experience
- Experience working in an NPI team with mature Quality practices
- Interpret manufacturing outputs and customer inputs, define problems, collect data, establish facts, and draw valid conclusions
- Experience in electronic product NPI and manufacturing
- Highly Desired Experience in the following
- Perform technical issue analysis on live/test installs utilizing all available tools and evidence to determine root cause
- Review manufacturing, test processes for new products, and validate
3
Experience For Senior Product Quality Engineer Design Assurance Resume
- Previous experience as a Product Quality Engineer for development/sustaining program(s)
- Experienced in working with MDD products
- Demonstrated change agent for Quality Systems - that includes ability to challenge the status quo & affecting change to achieve business results
- Experience managing a project portfolio or in program management
- Experience with the creation of key indicators and the ability to influence business processes using KPIs and metrics is required
4
Experience For Lead Product Quality Engineer Resume
- Industry experience in manufacturing or development of electronics
- Experience driving quality in a consumer electronics environment
- Facilitate failure analysis during NPI stages, validate/analyze test data, suggest solutions and make recommendations toward product release
- Quality engineering background with experience in AQLs, product inspections, vendor qualifications and audits
- Experience in DFM analysis
5
Experience For Senior New Product Quality Engineer Resume
- Define product validation plans, test methods, and criteria
- Provides effective oversight to the execution of the SW Quality Plan and any Risk Management activities
- Communicating product quality issues throughout the organization: Operations, Quality, Customer Service, Engineering, through Executive Level
- Driving cross functional teams to define testing and qualification requirements to resolve product quality issues
- Contributing technically to root cause investigation/understanding and propose corrective actions
- Developing Technical documentation including design and function descriptions, driver’s manuals and body builder information
6
Experience For Fab QE Product Quality Engineer Resume
- Identifying existing solutions and initiate local solutions
- Driving risk based decision making based on deep technical and historical knowledge
- Working knowledge of SPC, 8D Problem Solving and Lean Principles
- Identifying Process Areas of Improvement and closing the gaps with new/updated procedures
- Working knowledge of professional audio systems including portable PA, installed business music systems, and large venue sound reinforcement systems
- Working knowledge of Contamination Control
- Working knowledge of ISO-14644 or FED-STD-209
7
Experience For Customer Product Quality Engineer Resume
- Working knowledge of PLM Tool (such as Agile) as well as ERP system (such as Oracle)
- Driving root cause investigations in house, at contract manufacturers and sub-suppliers
- Being the Quality Representative in an Integrated Product Team for a specific technology
- Ensuring Quality plans are implemented and translated into robust production process controls
- Logging of DQR and quality reports
- Identifying cause ( e.g. driver abuse, quality issue, non-genuine parts / service, poor maintenance, vehicle specification )
- Working knowledge of PFMEA/CP principles
- Ensuring site and company goals and objectives are met
8
Experience For Process Product Quality Engineer Resume
- Working knowledge of PPAP (Production Parts Approval Process)
- Working knowledge of EN ISO 14971:2012
- Working knowledge of Excel, Word, Access, quality software, and statistical methods (Statistical Process Control, Design Of Experiment, Gauge R&R, etc.)
- Working knowledge of key commodities such as LCD’s, Optical components, batteries, PCBs, molded and machined parts
- Working knowledge of Failure Modes Effects Analysis (FMEA) and other failure analysis quality tools
- Willing to work with people from various geographies and/or countries
- Engineering standards development / review / enforcement
- Manufacturing / Operations / Quality Assurance / Quality Control
- Working knowledge of DFMEA and PFMEA tools
9
Experience For Cellular Product Quality Engineer Resume
- Being mature, accountable, self-confident, self-disciplined and self-motivated
- Working knowledge of Supplier Quality Systems and processes
- Working knowledge and theory of Quality Methods, Design of Experiments, statistical process control methods
- Managing the process change strategy around assign product lines and keeping the Process Change Horizon updated for business and customer
- Training field service engineers and other sales staff on technical aspects of products
- Acting as steward for Dow’s product information
- Develop and implement quality programs, including tracking, analyzing, reporting, and problem-solving
10
Experience For Project & Product Quality Engineer Resume
- Documents evaluations utilizing departmental quality monitoring templates, established quality standards, and quality monitoring technology
- Lead quality effort on Sourced Finish Product, New Product Introduction (NPI) program team, driving resolution of quality issues including the following tasks
- Assist and give practical support and training to the Dealers and Private Importers regarding technical quality handling and processes
- An understanding of practical and methodical design development through prototyping and testing
- Proactively work with the source of supply on reducing manufacturing issues before becoming customer complaints
- Initiate problem-solving activities and improvement programs and work with manufacturing or engineering to achieve short and long-term product improvements
- Manage quality deliverables in projects, including the creation of control documentation, establishing process control and training of quality inspectors
- Achieve GoPro quality standards by utilizing tools and techniques including statistical analysis, SPC, DOE, DFx, and project tracking software (Jira)
- Familiarity with all aspects of implementing and executing a Mission Assurance plan for a space program
List of Typical Skills For a Product Quality Engineer Resume
1
Skills For Senior Product Quality Engineer Resume
- Good communication skills in English (and local language where appropriate)
- Excellent communication & presentation skills in English
- Software Skills: MS Office suite experience required (Powerpoint, Excel and Word)
- Executing validation on new/repaired Mold; make sure the production is well operated
- Provide Soft Skills, Process, and Technical training using a variety of delivery methods including web-based and on-site Training
- Demonstrated experience using formal problem solving methodologies such as QC 7 tools, N7, QC problem solving story, 8D, 5 why, FMEA, or others
- Experience creating training and presentation materials and giving effective data driven presentations to influence actions
- Proficient computer skills, including knowledge of spreadsheets and word processing
- Demonstrated ability to make good engineering judgment working independently is required
2
Skills For Senior Hardware Product Quality Engineer Resume
- Advanced Microsoft Office computer skills to compute and compile necessary data and to present data in various forms for recording, reporting and presentations
- Good understanding of statistical methods, quality tools and methodologies (i.e. 8D, DMAIC, SPC, FMEA, Control Plan, LEAN)- Strong Advantage
- Clear and consistent communication, including executive level presentation skills
- Strong experience in high tech manufacturing
- Strong experience in PCBA manufacturing process (IPC standards) and component failure analysis
3
Skills For Senior Product Quality Engineer Design Assurance Resume
- Effectively lead, challenge and influence others
- Demonstrated ability to make good engineering judgment working independently
- Has the ability to work effectively in a matrix organization and in cross-cultural environments
- Proficient in Microsoft Office Suite as well as Excel and Minitab skills for data analysis
- Experience in Software Validation/Verification for regulated, embedded software/systems and processes
- Respond to external and internal customers quickly and effectively
- Working method: goal-oriented, independent, structured and methodical as well as experience working in changing national and international teams
4
Skills For Lead Product Quality Engineer Resume
- Coordinating and support the Process Validation of the new Project, the Measuring Method/Gauge R&R of the new Project
- Manufacturing or Supply Chain Experience
- Executing validation on special process in production and ensure the production process meet the law requirement,
- Executing validation on equipment to ensure the equipment can be used in production
- Experience in conducting failure investigations, reliability testing and/or performing failure analysis leading to root cause and corrective/preventive actions
5
Skills For Senior New Product Quality Engineer Resume
- Experience in leading and participating in formal continuous improvement utilizing problem solving techniques, LEAN, Kaizen, process control, etc
- Experience designing, building, and/or debugging electro-mechanical assemblies desired, as well as knowledge of geometric dimensioning and tolerance
- Multiple years of experience doing statistical analysis and modeling using DOE and SPC
- Experience and/or knowledge of various simulation or physical testing methods for assessing or verifying electro-mechanical reliability
- Experience working with high volume international manufacturers and traveling to manufacturing sites
6
Skills For Fab QE Product Quality Engineer Resume
- Develop and communicate a data driven approach to identifying, prioritizing, and mitigating the top warranty & customer outage drivers
- Strong understanding of manufacturing special processes
- And/or 5 years of automotive stamping plant experience in Quality Assurance, and/or manufacturing
- Experience developing and leading improvement projects
- Demonstrated ability in critical thinking and logical reasoning
- Experience with reliability modeling using Weibull and other distributions as appropriate
- Operational experience in a manufacturing or engineering environment
- Experience working with Polyurethane manufacturing/technology
7
Skills For Customer Product Quality Engineer Resume
- Experience working with customers and/or suppliers to resolve challenging technical problems under tight deadlines
- Experience using formal problem-solving techniques (8D, FMEA, fishbone, 5 why, etc.) is desired
- Experience with JIRA. Developing and leading JIRA processes
- Prioritize product related customer complaints, justifying and approving the return and/or credits that are associated with it
- Prepare technical reports to communicate suggestions to appropriate Quality, Manufacturing, and Engineering teams in an effective and appropriate manner
- Preferable experience of plastics, extrusion, injection moulding, assembly, bonding
- Participate in continuous improvement efforts to gain higher efficiency in resolving and prioritizing issues
8
Skills For Process Product Quality Engineer Resume
- Experience in a rigorous engineering role effecting change and improvement
- Audit CM manufacturing processes. Ensure the good execution of Product Quality metrics and tracking mechanisms
- Strong technical understanding of Electronic and Optical components. Ability to drive root cause analysis to Physics level understanding
- Collaboration with Engineering to refine specifications to ensure supplier good supplier interpretation
- Experience in new product introduction environment within ODM / JDM or Contract Manufacturing environment
- Work experience in a manufacturing plant as a Quality Assurance Engineer
- Respond to the urgent needs of the team with a proven track record of meeting deadlines
- Experience as a Quality Engineer working with space flight hardware
9
Skills For Cellular Product Quality Engineer Resume
- Steel or steel related experience in quality assurance, customer technical service, and product development and/or manufacturing
- Good personality and proactive working attitude
- A clear thinker and good communicator – delivering key points in a concise way
- Experience working with Field Support personnel on system failure analysis
- Plan, coordinate, analyze and report NPD validation testing
- Experience interacting directly with Suppliers and end Customers
- Provide technical support as needed to stamping plant and develop good relationships
- Experience with reliability growth modeling and Weilbull analysis
10
Skills For Project & Product Quality Engineer Resume
- Experience in quality engineering
- Experience in Quality management, investigation, root cause, corrective & preventative actions in an engineering environment
- Previous quality engineering experience
- Experience / Knowledge with multi-disciplinary engineering principles (mechanical, chemical, metrology, etc)
- Experience working to resolve technical problems in chemistry and/or physics
- Experience in either manufacturing or the development of consumer electronics
- Experience as an FAA ODA unit member or capable of getting certified as an FAA ODA unit member
List of Typical Responsibilities For a Product Quality Engineer Resume
1
Responsibilities For Senior Product Quality Engineer Resume
- Demonstrated problem solving skills, using 8D, A3, or equivalent methods
- Demonstrate good command of English and technical writing
- Quality Planning – ability to effectively flow down Customer specific
- Hands-on experience driving APQP/PPAP deliverables
- Experience in a manufacturing role in the aeronautical field
- Product quality activities( product verification & validation (V&V) plan, V&V test executing, Quality Control Plan, IPQC/OQC work instruction etc..)
- Diploma or PhD in Science or equivalent with practical experience
- Or longer experience with semiconductor production and semiconductor physics
- Integrate data from Consumer Insights and Field Failure Analysis to help shape product requirements and ultimately define and manage product validation plans
2
Responsibilities For Senior Hardware Product Quality Engineer Resume
- Experience in consumer electronics NPI environment
- Experience of quality engineer (Supplier, Offer, Manufacturing, others …) can be an asset for this job
- Strong technical knowledge of electronic, mechanical, and electromechanical components and systems
- Demonstrable experience with Design Control from similar role preferably with Medical Devices
- Quality/Regulatory experience is required
- Experience in New Product Development/Design Controls is desirable
3
Responsibilities For Senior Product Quality Engineer Design Assurance Resume
- Experience in a similar Quality Engineer Role
- Demonstrate technical aptitude (ability to comprehend complex technical topics and specialized information)
- Assures effective NMR containment activity and corrective action (FRACAS)
- Recent management/supervisory experience
- Reviews and assists in the development of verification and validation protocols and reports and identifies gaps for compliance with internal processes
- Supports leadership to ensure quality and completeness of project design history files, risk management files, validation packages, and change orders
- Closely and actively cooperate with the Design Leader / Industrialization Project Leader
- Monitor effectiveness of the design process and propose improvement actions
4
Responsibilities For Lead Product Quality Engineer Resume
- Good knowledge in device physics, VLSI fabrication technology, microelectronics circuit
- Ensure effective communication to all internal and external stakeholders
- Executing verification test for change on the process, new/repaired mold, material or equipment; make sure the products meet the defined requirement
- Actively participant in Material Review Board; Disposition of non-conforming material /establishing / executing recovery plans
- Develop product Quality Plan, Inspection Procedures, sampling plans by applying attribute, variable, and sequential sampling methods within CM's and suppliers
- Manage transition plans when development tools evolution (planning, training, coaching)
5
Responsibilities For Senior New Product Quality Engineer Resume
- English communication including writing and speaking
- Be responsible coordinating, analyzing and performing failure analysis activities to identify root cause of customer reported issues
- Promote and support the achievement of quality within the Business, ensuring that all managers and staff are utilising the Group Reference system (Chorus)
- A background in Hardware Engineering or Mechanical Engineering
- Structural thinking and acting
- Development and update of New Product Launch Process for BU TR NAFTA, including Gate Review Checklist and release of supporting procedures
- Develop and enhance process control system to drive continuous improvement on product quality including reducing COPQ, customer escapes etc
6
Responsibilities For Fab QE Product Quality Engineer Resume
- Facilitate the creation of the Manufacturing Requirements Manual (MRM) from the input of the engineering team
- Work with design teams to analyze and resolve any issues arising from reliability testing
- Develop and manage Production Management, Program management and Quality team member training as applicable to establish core problem solving competencies
- Lead and advocate quality and reliability during product development and the design review process (including the Prototype and Pilot Production build process)
- Control further processing or delivery of nonconforming product until the deficiency or unsatisfactory condition is corrected
- Develop a working knowledge of the upstream processes to improve and contribute to the overall manufacturing process
- Familiarity with GSFC 320-MAR-1001B, or Aerospace TOR 2011(8591)-21 for developing and deploying a mission assurance plan
- Ensure robust process control in place through entire product manufacturing flow, use quality tools to analysis manufacturing data
- Support sustaining engineering design improvements
7
Responsibilities For Customer Product Quality Engineer Resume
- Support the Safety team in ensuring best practise is captured on all manufacturing processes
- Leads continuous improvement efforts focused on problem solving and mistake proofing
- Support to improve quality performance during the production; solving any quality issue that feedback from internal and customer to reduce reject PPM
- Have a working understanding of LEAN and six sigma concepts, methodologies and deployment
- Have an understanding of problem-solving and quality improvement tools and techniques
- Identify training needs in terms of quality-related issues and forwards them to training COE leader
- Perform Test reporting by using Office Tools (Power Point, Microsoft Word)
8
Responsibilities For Process Product Quality Engineer Resume
- Follow procedures and diagrams in performing engineering change orders, as required
- Interface with production, quality, receiving, inventory and engineering teams
- Be responsible for Process Capability analyses - improving Internal process capability
- Identify, develop and implement continuous improvements opportunities that contribute to the Engineering objectives
- Govern and sentence delivery documentation specific to the Engineering delivery
- Ensures link to QMPP in referring locations, especially in case of crisis situation
- Support Mechanical and Electrical Engineering product development QA for documentation, design reviews and vendor specifications
- Lead or participate in management reviews, quality reviews/reporting, failure analysis and complaint resolution activities as indicated
- Lead Data analysis, root cause investigations and corrective action implementations at the manufacturing source of supply
9
Responsibilities For Cellular Product Quality Engineer Resume
- Perform Product testing, Report generation and Data presentation to business teams
- Support Manufacturing line issues
- Responds to customers and/or authorities’ requests/inquiries dealing with regulations and product compliance
- Develop and execute the Quality Plan ensuring critical-to-customer(CTC) features are defined and addressed for robust product launch readiness
- Support ongoing supplier development & Quarterly Business Review(QBR) activities
- Assist in the manufacturing launch and train key workcell personnel
- Audit manufacturing against the MRM
10
Responsibilities For Project & Product Quality Engineer Resume
- Provide strategic direction and leadership regarding qualifications
- Select, hire, train and provide ongoing leadership of assigned personnel to meet schedules, quality and measurements, and organizational goals
- Initiate action to prevent the occurrence of any non-conformities relating to the product, process, and quality management system
- Identify and record any problems relating to the product, process, raw materials, analysis, and quality system
- Lead evaluation of test equipment, precision measurements, accuracy measurements, and performance testing
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