Product Training Manager Resume Sample
Jarrell Ruecker
900 Rhea Station,
Houston,
TX
+1 (555) 872 6767
Work Experience
Product Training Manager
10/2016
-
PRESENT
Houston, TX
- Manage pre-launch product training activities (Box, WebEx, Training resource development, On-Site training activities, etc.) as we prepare for launch or product updates
- Support the Global Product Training team in the product launch planning and coordination
- With experience take the lead on specific educational activities such as WebEx training events and other product update field communications and activities and ensure documentation is obtained and filed
- Designs, produces, implements, coordinates & evaluates tactical launch training activities for assigned products
- Responsible for the development and delivery of key training presentations in all new hire workshops to include but not limited to
- Supports the Sales and Marketing teams in the planning and execution of commercial initiatives like marketing campaigns and plans of action
- Participates in Commercial business reviews to provide insights, feedback and support to sales teams as needed
- Supports the Human Resources team in employee recruitment, screening and selection processes
Senior Manager, Product Training
02/2012
-
07/2016
Philadelphia, PA
- Reports to and works directly with the Manager of Training and Quality, works with the program Training Product Managers/Supervisors to design snowboard training relevant to each program’s needs. Attends all Training Manager’s meetings
- Designs and facilitates Snowboard Trainer’s Training in conjunction with Alpine Trainer’s Training. Responsible for the professional development needs of the Snowboard Training staff
- Build and maintain productive relationships cross-functionally at all levels across the company
- Competence in needs assessment, facilitation, prioritisation, collaboration, written and verbal communication, influence and Impact and decision making
- Develop best-in-class training programs and resources to support Intarcia’s employee training needs
- Oversee records of learner’s use of training courses
- Product Training experience – pharmaceutical or medical devices
- Extensive experience in course design – technical and medical
- Experience in working with technical and medical sales people
Manager, Product Training
12/2004
-
11/2011
Houston, TX
- Influence people and impact on behaviour change
- Responsible for developing market insight including segmenting markets, defining customer targets, assessing customer needs, developing customer personas, detecting industry trends, evaluating competitors and comparing competitive offerings
- Formulating strategy in line with business objectives bringing together past and current service/product performance information with current market insights to set a direction and lay the groundwork for flawless execution
- Experience managing teams
- Executes on ADC’s product training activities (in label). Analyse existing data for effective evidence-based product argumentation for in-label use of Abbott products
- Lead efforts on the development of influential training curriculum (customer, industry, academia) to drive added awareness of Victaulic solutions externally. Maintain and build Victaulic’s “accredited” class platform. This includes maintaining Victaulic’s IACET certification along with identification/application for other key global educational certification bodies
- Monitoring and maintaining existing training materials and a wide range of services, including technical, for SIMS Support Units and schools
- Developing and publicising new training materials and services that support leaders, teachers and operational staff in schools, including changes in educational initiatives and changes to software functionality in SIMS
Education
Western New England University
1999 - 2004
Bachelor's Degree in Engineering
Professional Skills
- Strong presentation skills and ability to communicate effectively with all levels of staff
- Excellent customer facing and communication skills
- Experience in working with retail partners Prior field sales experience is advantageous
- Excellent project management and program development skills
- Strong computer skills to include MS Office Suite, CRM software, LMS software, and project management apps required
- Excellent computer skills using MS office such as Word, Power Point, Outlook and Excel
- Strong time management skills and ability to manage multiple projects simultaneously
How to write Product Training Manager Resume
Product Training Manager role is responsible for training, development, education, retail, database, analysis, design, research, digital, modeling.
To write great resume for product training manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Product Training Manager Resume
The section contact information is important in your product training manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Product Training Manager Resume
The section work experience is an essential part of your product training manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous product training manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular product training manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Product Training Manager resume experience can include:
- Support dealers to conduct skills gaps analysis and development of training plans
- Experience developing and delivering training projects & solutions
- Previous experience writing & creating training material and plans
- Good understanding of the use of e-learning to deliver training
- Experience as a trainer in a marine or automotive technical field, including developing curriculum in a team environment
- Experience of using a variety of IT packages, including Microsoft Word, Excel and PowerPoint
Education on a Product Training Manager Resume
Make sure to make education a priority on your product training manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your product training manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Product Training Manager Resume
When listing skills on your product training manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical product training manager skills:
- Strong inter- personal/communication skills, problem-solving skills, good service mind, strong leadership, positive attitude and self-motivated
- Effective communication and proven people skills
- Excellent verbal and written communication skills in local language & English
- Quality assurance, ensuring that Capita quality standards are applied effectively to meet customer needs
- Clinical hospital experience – theatre experience highly regarded
- Work effectively in a heavily cross functional, fast-paced environment, especially working across global functions
List of Typical Experience For a Product Training Manager Resume
1
Experience For Senior Manager, Product Training Resume
- Support the Director in developing a Global Product Training strategy in partnership with E&S Product Marketing, Portfolio and Geo Sales Leads, with clear success metrics, goals and milestones
- Complete assigned tasks to training events (Skills Contest, Training Workshops etc.)
- Ensure that training material, equipment and practice room are well organized/ maintained to enable the training conducted effectively and successfully
- Comprehensive knowledge of scalable training platforms and methodologies, and experience in adapting it to different markets and situations
- Evaluates the effectiveness of learning interventions and tracks sales force development through appropriate follow-through programs
- Able to communicate in Thai (speaking, listening, writing and reading)
- Oversee the execution and roll out of the video-based portion of the Global Product Training strategy, managing the production of content as required
- Comfortable with having clear goals, metrics and milestones, and being held accountable for results
- Continually learn, grow and reinvest own learning into teaching
2
Experience For Manager, Sales & Product Training Resume
- Approach varying conditions with appropriate teaching style and methods
- Work with vendors, when required, for the production of training content
- Create, analyse and report on metrics to measure the usage, implementation and success of training projects
- Work in ad hoc projects with global and geo teams where the expertise and leadership of the E&S Product Training team is required
- Travel as needed to key Geos to assess needs of Sales teams and support training
- Comfortable with uncertainty and a changing environment
3
Experience For Manager, Product Training Resume
- Knowledge of video editing tools and workflow is a highly desirable
- Be empathetic to each person situation and willing to persist in the face of numerous obstacles
- Have driving license
- Set a quality assurance standards framework
- Ensure that the multiple brand narratives are understood and embraced by local sales teams – Pearson, Pearson English, Assessment, Global Schools and specific products and services
- Develop required training materials (course outline, background material, OGT (training objectives), training aids) for students (course manuals, workbooks, handouts, certificates, & evaluation forms) in line with training requirements where necessary
- Demonstrate the machine application to the participants
- Timely report preparation and submission
4
Experience For Manager KOL & Product Training Resume
- Competency level improvement of dealer service and product support team
- Performance of the responsibilities as set forth in the this job description
- Works closely with Squad leads in the conduct of training needs analyses to identify sales force competency gaps and offerings needed to achieve strategic goals
- Coordinate with medical and commercial teams for their input into the training curricula and plans to address the learning and development needs of the sales force
- Executes training and development programs for field staff aimed at enhancing and maintaining field force capabilities; with emphasis on disease and product knowledge and selling skills
5
Experience For Joint Replacement Product Training Manager Resume
- Obtain information regarding the operation and repair facilities of new technical training
- Conduct technical service courses for technicians and apprentices from dealers. Supplement training subjects and contents in line with requirements and adapt accordingly to the training needs of participants
- Attend the update training courses offered by Global Training or other parties to developing own knowledge, skill and attitudes as well as self-study from technical manual, IT based information(CBT, EWAnet, AKUBIS ) etc
- Training material/equipment and information
- Complete trainer's tasks in Learning Management System (SABA)
6
Experience For Product Marketing & Training Manager Resume
- Support in solving technical problems
- Develop training concept and work with test committee (internal & external partners)
- Ensure that required technical information is delivered internally and externally
- Develop work instructions and technical information in cooperation with technicians and apprentices as technical advisor
- General knowledge of the current educational landscape in the UK
7
Experience For Training Product Manager Resume
- Build capability in regards to product knowledge and application of product knowledge for the SSP sales force
- Testing the knowledge of our field teams through online testing and mystery shopping, of our product range to understand areas that need support and development
- Actively building relationships with our key retailer training teams to understand how Dyson can engage with their store staff to actively drive product knowledge and advocacy for the Dyson products instore and online
- Follow Volveo CE Region APAC accounting authorization
- Work within approved budgets
8
Experience For Product Training Manager, CV Resume
- The ability to graphically create wire-frames and provide interface direction to UI team
- Knowledge of retail industry and technology
- Self-motivated and with a positive, can-do attitude towards challenges and obstacles
- Write straight forward explanations, routine reports and correspondence
- Persuade and explain is essential
- Observe work methods, specific portions and people
9
Experience For Skills & Product Training Manager Resume
- Able to travel (up to 60%) and within short notice
- Able to take on short site attachments to speed up product knowledge and proficiency
- Communicate in Chinese – Advantageous
- Understand the components of a disease state and brand expertise
- Develop and establish credibility and rapport with product managers, subject matter experts, business unit managers and sales colleagues
- The ability to present confidently in front of a varied audiences and key internal and external stakeholders
List of Typical Skills For a Product Training Manager Resume
1
Skills For Senior Manager, Product Training Resume
- A strong selling and training background
- Work well under pressure and prioritize workload according to business needs
- Demonstrated success in product and/or sales training
- Develop online training content to be used for FBOs and other channel partners with a highly rated customer experience
- Detail oriented with excellent analytical abilities
- Contributing to the development of a blended delivery of training delivery
- Developing web and paper based marketing collateral to ensure that it represents key messages to promote specific products and services
- Managing and contributing to cross business projects
- Attending events, both internal and external
2
Skills For Manager, Sales & Product Training Resume
- Training perception of participants
- Supporting retail team leaders with inductions for new Dyson Experts, developing and designing support materials for the team to use once in retail stores
- Using sales techniques and theatre to create concepts and tools that drive interactions, demonstration and conversion in store
- Work collaboratively with other Pearson teams to leverage existing learning/training platforms and existing training content in order to accelerate delivery
- Be the driving force behind the training content and long-term training product strategy
- Manage and direct other marketing functions to develop complete sales and marketing tools for the training product
3
Skills For Manager, Product Training Resume
- Working with Learning Management Systems
- Expertise in managing and facilitating professional, management, and leadership development & training programs in a variety of formats including, seminars, workshops, webcasts, and w-learning modules
- Design, Develop and implement eLearning product focused training for SSP
- Design and development of training frameworks and associated systems for the efficient and consistent application of training at SSP
- Liaise with Geo Sales Leads and local training teams to oversee roll out of the training plan
4
Skills For Manager KOL & Product Training Resume
- Research and evaluate the technical content of the training material, update and improve all training materials, aids and facilities as per new requirements
- Maintains all training records, respective data and training library in all media
- Assist dealer in training needs analysis and liaise with dealers, service department and other departments when training request are received
- Formal tertiary Adult Education Training – Master of Adult Education or equivalence
- : Training
- Develop and implement product training for external customers.
- Conduct post training evaluations to asses competency level of trainees and provide necessary feedback to supervisor and dealerships
- Ensure continuous communication with Machine Sales/Order to ensure machine availability for training
5
Skills For Joint Replacement Product Training Manager Resume
- Support preparation of annual regional training budget
- Support arrangement and organization of events related to Training and Brush Up
- Conduct training to the required standard to meet fully the requirements and needs of the dealers’ trainees
- Provides technical support and guidance for advanced troubleshooting as and when required
- 20 weeks of training to be conducted in a year
- Adherence to training plan / calendar
- Develop a multi-function curriculum for FBOs and channel partners that is deemed best-of-class training in the industry
6
Skills For Product Marketing & Training Manager Resume
- Drive to training product to profitability over next 2 years
- Research and develop training need requirements for Air Elite Network, FBOs, myWorld users and other customer base segments
- Develop content and delivery for Air Elite training program
- Manage the training program administration to include
- Professional and political acumen, diplomacy, and tactAbility to take initiative and manage simultaneous deliverables under pressure
- Positive, collaborative, and solutions-focused temperament
- Sound knowledge of SIMS software across a range of modules
- Leads the development of market specific product plans, both new and existing, to achieve segment objectives, attain maximum contribution margin and develop maximum potential volume from all regional markets
7
Skills For Training Product Manager Resume
- Blends market research with the voice of our customers, end users and other key stakeholders in developing a prioritized product plan for the region
- Supports sales, brand, and event marketing providing expertise on product related issues, competitive environment, end-users, and applications of assigned product line(s)
- Works cross functionally to determine the product content and value proposition for assigned access products from concept through the product life cycle for all appropriate markets
- Performs analysis and makes recommendations for changes to pricing, promotional tactics, and other critical marketing variables
- Proposes and analyzes potential line extensions and/or new product concepts to fuel the product planning process
- Analyzes internal and external data to validate program effectiveness, product quality and content, and changing customer requirements -- and organizes corrective actions. Further establishes channels through which customer feedback is captured and incorporated into our product strategy
- Works with Asia P&D or channel partners to develop joint plans for distribution. This involves planning, training, and identification of information to help the channel with their efforts
- Training of existing sales employees in MedSurg. This includes but not limited to new products and advanced product training for existing products
- Participates in the development of training activities designed to improve the performance of the sales team
8
Skills For Product Training Manager, CV Resume
- Supports the forecasting process with analysis of product mix and customer preferences. Tracks market share changes
- Monitors effectiveness of channels of distribution and works with Asia P&D, sales to adjust selling strategies in order to maximize sales revenues, margins, and market share growth
- Establishes and maintains business relationships with appropriate leaders of our existing and potential customers
- Design and implementation of product focused Training Needs Analysis for SSP
- Training of new sales employees in MedSurg. This includes classroom based and field coaching. Accountable for the on-boarding of new MedSurg employees as it relates to product knowledge and the application of product knowledge
- Partnering with other trainers and product experts in the implementation of product training across SSP. This includes the design and development of training frameworks
9
Skills For Skills & Product Training Manager Resume
- Spanish language skills considered an advantage
- Proven technical knowledge and field experience on Road Machinery
- Experience with Excel modeling
- Experience in automotive technology training
- Analytical approach to problem solving with strong attention to detail
- Experience with localization of global digital products
10
Skills For Associate Product Manager, Nike Training Club Resume
- Experience with digital commerce systems – Product Search engines
- General training measures and reporting as it applies to on-boarding and product training
- Design, Development and implementation of product based eLearning
- Oversight of ePathway (compliance wire) Learning Management System
- Influence people and impact on behavior change
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