Program Management Associate Resume Sample

4.8
27 votes
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Dannie Vandervort
909 Wyman Isle,  Philadelphia,  PA
+1 (555) 832 2736

Work Experience


Program Management Associate
10/2016 - PRESENT
Chicago, IL
  • OPTiC Administrative Lead and Onboarding specialist
  • Manage OPTiC new interest into proof of concept discussions into eventual onboarding
  • Provide data analysis to large, cross line of business initiatives; analyzing and documenting requirements; managing timelines; risks, issues, dependencies, action items tracking; and other project related materials for key stakeholders
  • Defining project related scope, stakeholders, risks and issues
  • Manage communication of status updates to stakeholders and Senior Management through presentations and reports used in different forums
  • Build and maintain working relationships with stakeholders in the different businesses & functions our team supports (e.g., Roadmap, Legal, Finance, Operations, Risk, etc.)
  • Partner with the OPTiC Test Lead, Report Lead and a variety of stakeholder teams on all planned enhancement releases
Program Management Associate Director
12/2010 - 06/2016
Phoenix, AZ
  • Participate in all test cycles and ensure all OPTiC Administrators and/or users are prepared for upcoming changes to production
  • Troubleshoot production level samples and make suggestions to fix defects, improve mechanisms, and guarantee end-consumer satisfaction
  • Support the development and managing of program management development programs
  • Integrate, manage and execute multiple complex discrete program deliverables associated with program development providing integration expertise and liaison efforts with associated program and functional areas
  • Develop and maintain the Program Management Pipeline Program which is designed to orient and inform potential future program managers with the core program management skills and competencies
  • Develop and manage the Retired PM Coaching program. Work with HR to identify and resource the temporary hiring of retired PM’s to support PM coaching as required
  • Organize and coordinate the Program Management Development Program (PMAP) activities communicating requirements with the PMAP participants, developing work shop schedules, arranging lecturers, and tracking actions given to the participants
  • Assist in the development of the Program Management Forecasting Model (PMFM) construction, data resource management, data analysis, data reporting and implementation plan formulation. Work with program management executives and Human Resource Business Partners (HRBP) and Training and Talent Management (T&OC) personnel
CIB F&BM Program Management Associate
11/2007 - 08/2010
Philadelphia, PA
  • Manage the Program Management Affordability Program, develop the Affordability Command Media, implement the guidance and track the metrics and performance. Assist program managers with developing Program Excellence and Affordability Plans (PEAP). Prepare business area reports as required
  • Coordination of project activities and governance associated with various platform enhancements across the Wealth Management organization
  • Track overall progress against program objectives and regularly report out on progress
  • Maintain a “Birds-Eye View” of program operations (e.g., issues, escalations)
  • Management support functions including presentation preparation
  • Create project reporting and transparency across the various programs for senior leadership
  • Assist in crafting field marketing and communications to create cohesiveness across various programs and help drive adoption of platform changes

Education


Kent State University - Trumbull Campus
2001 - 2006
Bachelor's Degree in Management

Professional Skills


  • This role provides PMO support with including project planning and analysis, document management, updates and maintenance; data collection, writing, scheduling, monitoring and reporting; ensuring compliance; logistics, and other general PMO support activities
  • Understands the importance of plans & schedules; Has the ability to utilize tools to manage all projects/programs; Able to formulate and execute recovery plans as required
  • Language skills: excellent communication skills in English (written and verbal) & full professional proficiency; German beneficial
  • Proven ability to juggle multiple projects, make quick decisions and possess excellent problem-solving skills
  • Soft skills: ability to work in a team, advanced communication skills and ability to elaborate clearly
  • Strong problem–solving, client relationship, and management skills
  • Strong communication skills (esp. written)

How to write Program Management Associate Resume

Program Management Associate role is responsible for software, finance, training, integration, procurement, reporting, design, research, digital, translation.
To write great resume for program management associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Management Associate Resume

The section contact information is important in your program management associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Management Associate Resume

The section work experience is an essential part of your program management associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program management associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program management associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Program Management Associate resume experience can include:

  • Experience reading, understanding, and responding to a contract
  • Strong working knowledge of Microsoft Office, specifically Excel and PowerPoint
  • Broad ad technology and project management experience
  • Ensuring on-time PO receiving, payments and invoicing
  • Reviewing concept sketches and providing support for products in the preliminary design phase
  • Ensuring on-time raising of and follow ups for partner PO approvals,

Education on a Program Management Associate Resume

Make sure to make education a priority on your program management associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program management associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Management Associate Resume

When listing skills on your program management associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical program management associate skills:

  • Can effectively present ideas and solutions in a logical and articulate manner with the ability to work effectively with Senior Executives
  • Robust communication skills, including creative writing and editing, verbal and visual elements, presentations, decks and strategy documents
  • Prior Experience in government acquisition, weapons or fire control systems management
  • Demonstrated successful experience as an IPT Leader
  • Prior experience in government acquisition
  • Prior experience in aerospace and defense

List of Typical Skills For a Program Management Associate Resume

1

Skills For Program Management Associate Director Resume

  • Experience in the development of SOW’s and schedule integration
  • 1 + yr of relevant Project Management experience
  • Programmatic governance and project management experience
  • Scheduling of projects and tickets
  • Outstanding research, analytics, and quantitative aptitude; attention to detail required for success in this role
  • Working with external development sources to engineer the product
2

Skills For Program Management Associate Manager Resume

  • Ensure accurate reporting, forecasting and tracking of revenue and margins and publishing of regular internal and external facing management reports
  • Utilize tools and techniques to measure progress and identify early-warning measures to help leadership know if something is going off-plan
  • Coordinate with colleagues who bring deep technical expertise and with marketing and business leaders
  • Develop mechanisms for monitoring project progress and for intervention and problem solving with program managers, project managers, line managers, and clients
  • Guide cross-functional teams into optimizing the content and features of products given the constraints of selling price and margins
  • Preferable in the following fields of study: Communication Studies, Linguistics, American Studies, English, Translation Studies
  • Knowledge of plastics, plastic part design, and injection molding
  • Intermediate-to-advanced ad technology knowledge, including programmatic landscape, digital and mobile media data practices, and ad operations
3

Skills For CIB F&BM Program Management Associate Resume

  • Development, execution, and tracking for proposal management
  • Ensure projects are adhering to programmatic governance tools and templates
  • Track deliverables according to the schedule
  • Support other FTO requirements and logistics (board presentations, strategic planning, communications, meetings, etc.)
  • Continuous sitting, upward and downward flexion of neck, fine finger dexterity and light to moderate finger pressure to operate keyboard, equipment controls, pipetting and other office equipment
  • Frequent side-to-side turning of neck, walking, standing, bending and stooping, pushing/pulling, twisting at waist, moderate wrist torque to twist equipment knobs and dials, lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting
4

Skills For Lead Program Management Associate Resume

  • Occasional squatting, kneeling, reaching above and at shoulder height, moderate grasping to manipulate reference books and manuals, lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet
  • Prior experience with Air Force Special Operations Command (AFSOC) / Special Operations Command (SOCOM)
  • Computer skills: advanced knowledge in MS Office application (Word, PowerPoint, Excel)
  • Others: organizational skills, detail orientation, time management
  • Ticket Management Experience (ServiceNow, Remedy)
  • Desktop Coordination, PC Refresh, Desktop Implementation experience
5

Skills For Senior Program Management Associate Resume

  • Hands on ServiceNow experience
  • Tell a strategic, multi-faceted story through PowerPoint
  • Advanced knowledge of Microsoft Excel, Word, and PowerPoint required
  • Graduate of a university or university of applied sciences
  • Create and update decks & materials in conjunction with SME’s as needed for all programs
  • Documentation Review (General Communications, SOPs, etc)
  • Desktop Support, PC Maintenance, or End User Support
  • Detail orientated- Documentation review
6

Skills For CIB F&bm-program Management Associate Resume

  • Define an operational cadence and lead the operations and project management functions within PMX Precision
  • Work cross-functionally to define and manage release processes for certain deliverables including, but not limited to, content-driven solutions, new software tools, and marketplace improvement projects
  • Facilitate product roadmap and product scope clearly to provide a unifying point of contact for executive management so that all initiatives remain on track as projects and requirements evolve
  • Track progress on and detect deviations from the project plans and flag issues that jeopardize the quality or timeliness of deliverables
  • Work closely with leadership for PMX Precision Solutions and PMX Precision Partnerships on initiative planning and lifecycle management, as well as with partnered internal and external resources
  • Engage and manage specific projects throughout their product life cycle, and run point on several internal meetings where product provides status to the organization
  • Take responsibility for defining product/project documentation and ensuring these materials are complete and up to date
7

Skills For Program Management Associate Resume

  • Support larger corporate initiatives for workflow, communication and operational standardization in partnership with other PMX and Publicis Media teams
  • Strong project management skills including: managing internal and external stakeholders, leading complex, multi-month projects, and managing and motivating teams through influence
  • Act as a Program Manager with direct responsibility for profit and loss
  • Integrate, manage, and execute multiple complex discrete program deliverables associated with modification and installation of kits, and providing integration expertise and cross functional coordination
  • Provide leadership and guidance to a diverse team of people
  • Capable of working in a fast paced, demanding environment, providing independent thinking, problem resolution, and action with minimal direct oversight by senior management
  • Work with FTO VP to refine the future-state programmatic governance for the Finance Transformation Office
8

Skills For Program Management Associate Director Resume

  • Refine and develop the programmatic governance tools and templates
  • Assemble project updates and prepare/participate in presentations for senior leadership
  • Meet with project leads to understand latest activities, risks and budget; participates in weekly project status reviews
  • Team-oriented work approach to make significant contributions to collective success
  • Working in a team environment with Design, Packaging, Product Integrity, Marketing, Planning, Cost Engineering, Model Shop, Electrical Engineering, Materials Lab, Sculpting, manufacturing plants, and offshore development sources
  • Working with Client managers to get Client POs on time,
  • Examine product components to ascertain purpose, cost and value by utilizing knowledge of product design and budgetary considerations
9

Skills For Program Management Associate Manager Resume

  • Maintain oversight on the end to end supply chain constituting the hardware resell business –
  • Analyze product design to affect maximum utilization of materials, methods and processes in order to meet cost objectives and quality specifications
  • Workflow/Supply Chain Oversight and Governance –
  • Coordination with Client, partner, and tech vendors for deliveries,
  • Work with various support groups (finance, procurement, legal, etc.) to resolve any issues in the whole supply chain
  • Process/tool optimization and improvement – Perform process gap analysis based on experiences, and work with various internal and external stakeholders for improving and optimizing the processes
  • Escalation handling – Handle and resolve escalations from Client and partner, ensure that these get the right level of management attention as required
10

Skills For CIB F&BM Program Management Associate Resume

  • Risk Mitigation – Work closely with appropriate stakeholders in NTT Data and partner teams to understand and mitigate the risks related to doing this business (for example, risks arising due to country specific laws & regulations, liabilities, warranties)
  • Citi procurement/business relationships – Develop and maintain relationships with client procurement and business stakeholders, help the account team in generating more business in this area
  • Partner/OEM relationships – Develop and maintain relationships with partner stakeholders and work with the alliances team of NTT Data to leverage existing and develop new relationships with OEMs

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