Program Manager, Global Resume Sample
Gustave Abbott
115 Kozey Ways,
Los Angeles,
CA
+1 (555) 174 8846
Work Experience
Senior Program Manager, Global Data Privacy
05/2015
-
PRESENT
Phoenix, AZ
- Manages one or more cross-functional projects of medium to high complexity. Especially in the area of IT Transformation
- Effectively applies ELC / IT (GIS) PMO methodology and enforces project standards across projects and work efforts
- Directs and monitors work efforts on a daily basis
- Identifies resource needs and ensures resources are accountable and delivering against their project commitments
- Tracks key project milestones and manages project plans, budget and/or resources to meet the needs of stakeholders based on agreed requirements and scope, using defined change control processes
- Provides Project Financial Management, to
- Oversees the evaluation of the program’s effectiveness to develop and implement the goals and objectives of the program/project including: improved methods of program/project delivery; evaluation methodology design and implementation including analysis of results and takes or recommends proper action based on outcomes
- Establishing/overseeing the application of operational risk policies, technology and tools, and governance processes
ORM MCA Program Manager Global & Regional MCA Entities
01/2013
-
02/2015
New York, NY
- Monitoring/assessing the effectiveness of risk mitigation tools incl. the internal controls framework
- Identifying, assessing, anticipating, measuring, reporting and mitigating Citi’s operational risk exposure
- Determining operational risk capital requirements and allocations; and
- As needed, driving projects aimed at strengthening controls to enable better decision making
- Work with Business Lead Director in long-term planning and execution of technology initiatives to grow revenues and increase productivity of JLL CMG
- Provide business strategy and analytical support to help drive growth decisions for the firm, including researching and evaluating new business, partner and expansion opportunities with a focus on technology and innovative ways of working
- Build and maintain effective communication channels across the regional technology teams so that initiatives are understood, implemented and effective with early buy in from stakeholders
- Devise evaluation strategies to monitor performance of the program and to identify areas for improvement
Program Manager, Global Operations
11/2007
-
10/2012
New York, NY
- Initiate and set program goals in accordance with program strategic objectives
- Identify, manage, communicate and help mitigate risks and issues surrounding decisions of possible projects and requests for the program
- Work with corresponding MCA Entity Owners to ensure proper execution of “Path to Effective” corrective actions when needed. Escalate significant issues to the appropriate BRCC
- Monitor performance of over 20 other Global MCA entities in which LatAm relies on and independently assess impact on the region
- Be recognized, internally (ORM) and by the First Line of Defence, as a Subject Matter Expert that influences ways MCA-related activities are executed in the region. Develop and oversee the execution of MCA Program training efforts as needed
- Partner with LatAm ORM MCA Program Management Head to drive Global and Regional MCA initiatives towards the overall improvement of the MCA Program execution in LatAm and Mexico
- Analyse MCA results to qualify and quantify the effectiveness of the MCA Program, including trends in control issues and emerging risks. Coordinate corrective actions and proper escalation of significant issues to the appropriate BRCC
- Execute/Coordinate the MCA Annual (ARA) and the Quarterly Risk Assessments for the ORM LatAm ex Mex function
- Leverage team meetings and 1on1s to establish expectations and maintain engagement with program and project managers
Education
University of Kentucky
2002 - 2007
Bachelor's Degree in Mechanical
Professional Skills
- Strong analytical skills and data driven decision making
- Experience, including 5+ years' managerial experience
- Strong understanding of IT operating principles (ITIL/MOF) but capable of leveraging only the necessary components to fit the needs of the environment
- Experience working with and supporting global teams
- Proficiency driving global programs across distributed teams with competing priorities
- Marketing and/or communications, events, content development experience
- Experience pitching ideas and stories to small and large groups
How to write Program Manager, Global Resume
Program Manager, Global role is responsible for finance, travel, training, database, security, reporting, design, insurance, automation, languages.
To write great resume for program manager, global job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Manager, Global Resume
The section contact information is important in your program manager, global resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Manager, Global Resume
The section work experience is an essential part of your program manager, global resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program manager, global responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program manager, global position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Manager, Global resume experience can include:
- To provides strong leadership of Developers and Scrum Master’s
- Working with the Global Strategic Account Manager to review, plan and implement the sales strategy for the customer
- Drive/develop the team’s annual planning process - target setting, playbook development, etc
- Work with Legal and Tax department on service contracts and fees, import and export regulations, reporting compliance, etc
- Step up, out of your comfort zone, and volunteer to take on something that’s unclear
- Provide thoughtful coaching to others
Education on a Program Manager, Global Resume
Make sure to make education a priority on your program manager, global resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program manager, global experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Manager, Global Resume
When listing skills on your program manager, global resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program manager, global skills:
- Licensed and practicing Professional Engineer (PE) – Mechanical or Electrical, or equivalent experience and evidence of exceptional ability
- Communicate the results of analyses clearly and effectively
- Work effectively with all levels of stakeholders, especially senior management
- Experience with commissioning of MEP systems
- Run good meetings with clear outcomes
- Experience managing projects and XFN stakeholders
List of Typical Skills For a Program Manager, Global Resume
1
Skills For Senior Program Manager, Global Data Privacy Resume
- Experience working with operations and business teams to communicate problem impacts and to understand business requirements
- Demonstrated ability to establish operational frameworks and runbooks
- Experience with R&D and Lab intensive facilities/user groups
- Business travel industry background and work experience
- Safeguard, optimize and enhance BCD Travel’s Crisis Management Service offering
- Have general knowledge of competitive offerings in terms of features and price
- Understand and manage financial metrics
- Work with Legal, Tax, and Compliance team to ensure our Global transportation programs are compliant in the external regulatory environment
- Knowledge, insight, and understanding of business concepts and processes that are needed for making sound decisions in the context of CMG’s business; ability to apply this knowledge appropriately to diverse situations
2
Skills For ORM MCA Program Manager Global & Regional MCA Entities Resume
- Always live up to the Starbucks values
- Anticipate, manage, and mitigate communications issues; provide core operational services that support subsidiaries and areas in driving their news agenda; drive accountability through effective measurement and management processes globally; contribute to the ongoing transformation of the communications discipline at Microsoft
- Provide tools, assets and intel that improves the overall quality of comms in the Field. Ensure our processes and tools keep pace with our ever changing business needs with a focus on reliability, efficiency and predictability
- Implement the new measurement system and manage global metrics program that feeds into the ROB and QBU processes
- Partner with the Corporate Communications Business Management team to manage Field-specific content on the CommsCentral SharePoint site to provide a resource-rich destination that enables the Field to fully execute on campaigns
- Assess the current PR Advisory system and processes to develop/upgrade system to meet the evolving needs of the Communications teams. Review and post PR Advisories
- Manage onboarding of new Field communicators on the tools, resources and ROB processes
- Collaborate with stakeholders across SMSG, One Marketing Group, LCA, etc. Identify buy-in, sponsorship needed to implement any changes
3
Skills For Program Manager, Global Locust Initiative Resume
- Able to understand the Communications and key partner team’s complex and geographic needs; and have excellent written and oral communication skills to synthesize multifaceted issues into easy-to-understand concepts
- Drive effective teamwork, communication, collaboration and commitment across multiple groups with competing priorities
- Five (5) to (7) years of direct experience security, IT, or construction programs and/or program administration. ASIS CCP, PMI, PMP, or other equivalent certifications desired
- Robust understanding of financial products and processes across the different businesses and functions in Citi
- Leadership/Influence: ability to collaborate with and lead others by influence to achieve objectives
- Bi-lingual (English/Spanish or English/Portuguese)
- Overall Global Accounts revenue = 6B$ of which 5 B$ is generated by the Global Offer
- Brings together and manages virtual teams across functions and regions
4
Skills For Program Manager, Global Operations Resume
- Manage and evolve the necessary reporting and analytics that are required to support Visa’s global chip and contactless programs, including creation and maintenance of a dashboard, identifying key trends that support the chip story and forecasting, and ad hoc reporting
- Comfortable with a rapidly-changing environment with a goal-oriented approach
- Coach and mentor members on the team to drive impactful results
- Work with the FinTech Acceleration Global Head and other stakeholders to help define the team’s priorities and design programs that are in line with our objective to become the global bank leader in FinTech
- Liaises with all of the support teams and functions to ensure execution is aligned with the team’s objectives
5
Skills For Senior Program Manager Global Program Management Resume
- Availability to occasionally travel to other WP regions to address major MEP issues/design
- Possess eclectic database of MEP manufacture/vendor relationships
- Facilitation of workshops/groups/conference calls
- Provide program support for ELC; the model for engagement for EMBA alums in the admissions and recruitment process and volunteer efforts
- Periodically review and analyse MCA results and control monitoring trends to support the assessment of the MCA Program overall effectiveness in the region. Coordinate and support execution of corrective actions and ensure key risk themes, issues and systemic weaknesses are escalated to the appropriate BRCC
- Create and update on a regular basis the MCA LatAm Training program as well as provide training and guidance to MCA Entity Teams, Business/Function Managers and ORM on implementing changes and executing MCA, optimizing operational controls and solving problems in CitiRisk
6
Skills For Technical Program Manager, Global Expansion Resume
- Conduct deep dives analyses to uncover root causes (e.g., control breakdowns) of large or frequent occurring losses from the MCA entities under his/her responsibility and share lessons learned. Notify and escalate operational risk concerns to appropriate forums
- Safeguard, optimize and enhance BCD Travel's Crisis Management Service offering
- Developing an intake methodology for Global Operations capturing the needs of Network, Systems, and Unified Communications to ensure operational requirements are met and the teams are positioned to offer incredible customer support and service availability
- Partnering with Global Operations Management and Business Intelligence to drive the automation of metrics for Global Operations broken out by support function and service
- Build a mechanism to consolidate feature requests for AWS Products and Services within Global Operations and partner with AWS Engineering to drive enhancements
- Facilitate Quarterly Business Reviews with peer organizations reviewing past performance, Future onboarding requests, and service improvement opportunities
7
Skills For Senior Program Manager, Global Selling Resume
- Develop repeatable processes and playbooks within Global Operations to ensure consistent service delivery
- Improve existing global programs such as Incident, Problem, and Change Management, diving deep to identify issues and gaps and establishing a plan going forward
- First-hand experience with Corporate Infrastructure Operations (Network/Systems/Unified Communications)
- Negotiating with customers to obtain additional business and identifying and pursuing new opportunities for contract revenue growth. Manages/directs proposal efforts for program growth or new opportunities
- Excellent geography knowledge
- Don’t just participate
Related to Program Manager, Global Resume Samples
Global Program Director Resume Sample
Work Experience
• Manage Pega’s presence at a number of planned events in 2017
• International travel required (approximately 10-20%)
• Provides project management and leadership skills to global, cross-functional, cross-divisional teams in the successful delivery of early to late-phase comple...
Professional Skills
• Demonstrated excellent team and interperso...
• Expert program planning and management ski...
• Savvy organizational understanding with st...
Manager, Partner Program Resume Sample
Work Experience
• High level understanding of Apple’s hardware and software solutions
• Experience of Apple’s business sales channel. Experience dealing with business / enterprise customers
• Assist in cultivating the baseline metrics for determining the success of VMware’s PSC target partners...
Professional Skills
• Strong negotiation skills in getting buy-i...
• Experience coordinating certification and ...
• Experience in marketing programs and meeti...
Program Manager, Product Resume Sample
Work Experience
• Program manages new product introductions into the integrated supply chain organization by establishing a new product introduction team, including planning, procurement, manufacturing, logistics and quality. Also, acts as a key participant in evaluations on physical network design and make-buy decision-making
...
Professional Skills
• Effectively demonstrate business skills an...
• Experience with Program or Project Managem...
• Skilled at analyzing and interpreting comp...
Program / Business Manager Resume Sample
Work Experience
• Developing multi-year product roadmaps with our customers and Strategy & Architecture teams
• Creating and supporting the approval of business cases for Business Intelligence initiatives
• Successfully executing approved program and sub-projects to agreed time, scope, bud...
Professional Skills
• Strong conceptual and analytical skills, w...
• Analytical skills, with experience solving...
• Strong influencing and team building skill...
Program Engineering Resume Sample
Work Experience
• Ramping the program to volume production and meeting our customer and internal goals
• Motivating the team and partitioning out responsibilities to the team members in a balanced and appropriate fashion. Effectively working with the individual’s functional managers to get the most out of all team m...
Professional Skills
• Strong Leadership skills and the ability t...
• Well developed PC skills
• Demonstrated experience with a high level ...
Op Program Resume Sample
Work Experience
• Participate in analysis and decision support for future business opportunities
• Be a part of an organization and industry that is paving the way for the technologies of tommorrow
• Cash Services: Supports the Cash Centres through the provision of Policy Procedures & Foli...
Professional Skills
• Strong, proven leadership capabilities and...
• Basic technical programming and logic skil...
• Strong organizational & decision-making sk...