Program Mgmt, Senior Resume Sample
Nestor Funk
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Los Angeles,
CA
+1 (555) 299 6396
Work Experience
Program Mgmt, Senior
05/2017
-
PRESENT
San Francisco, CA
- Considers Dell EMC-wide implications of decisions and recommendations
- Assist with the IdeaHub intake process, understand nature of requests and demand
- Actively engage with team on preparing crowdsourcing business challenges and always on open ideation efforts
- Manage innovation management system platform as an administrator role
- Report out on platform usage and trends
- Partner closely with iLab peers
- Work with officer level owners, BTOs and POCs to capture metric values and activities conducted by metric owners
- Change management of IT Strategic plan and metrics
Program & Project Mgmt Senior Manager
06/2014
-
12/2016
Houston, TX
- Champion process improvement for managing IT Strategic plan and metrics
- Work with Director/VP level domain leads and IT roadmap architect to capture proposed initiatives
- Develop and maintain input mechanism into Decision Lens (an externally hosted portfolio prioritization tool) tool for data capture
- Strong Excel skills and synthesizing large data sets to management level reporting
- Facilitate meetings with clear purpose and well defined takeaways
- Direct reports – 1-2 FTE’s initially, indirect: 3-4 external consultantsIT Project Management
- Experience in collecting, defining and documenting requirements for a client’s needs
- Multi-task and prioritize projects and deliverables
- Collaborate with internal business partners and existing resources to develop a solid understanding of our business, procedures, and operations. Use this information to develop a wide range of training programs for both customized and broad roll-out
Senior Cons, Tech Program Mgmt
03/2012
-
03/2014
Dallas, TX
- Support the management and planning of all efforts associated with program(s) including
- Manage Process Change Requests from inception to implementation, including understanding the requirement, leading the impact analysis, assisting with process mapping, performing cost/benefit analysis, and preparing all the necessary data for the board’s review and decision
- Great presentation skills; able to create precise PowerPoint presentations that well illustrate the dilemma and proposed solution
- Energetic and positive thinker who strives in an environment that embraces change
- Sound multi-tasking and organizational skills: project management, well organized, dependable, assertive, and goal oriented
- Solvesproblems largely through precedent and referral to general guidelines
- Identifies and define project requirements, scope and objectives
- Monitorsand track project’s progress and handle any issues that arise
Education
Colgate University
2007 - 2012
Bachelor's Degree in Computer Science
Professional Skills
- Understanding how to manage competing priorities, multi task, and demonstrate experience in delivering high quality results
- Strong people development, communications and team building skills
- Excellent presentation skills, in particular as it relates to conveying complex topics simply
- Typically has 8-10 years of project management experience with a strong knowledge of conference and event planning experience
- Prioritize multiple tasks at the same time with demonstrated experience in consistently delivering high quality results
- Detail oriented with excellent editing skills
- Strong business process management and business case development skills
How to write Program Mgmt, Senior Resume
Program Mgmt, Senior role is responsible for presentation, reporting, training, design, communications, leadership, architecture, mac, procurement, security.
To write great resume for program mgmt, senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Mgmt, Senior Resume
The section contact information is important in your program mgmt, senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Mgmt, Senior Resume
The section work experience is an essential part of your program mgmt, senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program mgmt, senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program mgmt, senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Mgmt, Senior resume experience can include:
- Strong leadership and organizational skills, ability to solve problems, deadline driven, and good time management skills
- Demonstrate effective blend of leadership and an entrepreneurial spirit
- Program and Product Management skills
- Demonstrate effective blend of leadership and an e
- Demonstrated track record of successful project management and program management experience
- Work effectively in a distributed, international environment
Education on a Program Mgmt, Senior Resume
Make sure to make education a priority on your program mgmt, senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program mgmt, senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Mgmt, Senior Resume
When listing skills on your program mgmt, senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program mgmt, senior skills:
- Excellent facilitation, verbal, written and presentation skills
- Telco experience 1 year of PMO experience Direct experience with client personnelBasic Qualifications
- Strong presentation, written and verbal communication skills; able to communicate at all levels within the organization
- Demonstrated experience in creating polished, creative and engaging learning materials with ability to provide examples of past work products
- Best practice training content design and development knowledge, skills and techniques to develop blended-training programs
- Leadership and strategic thinking skills
List of Typical Experience For a Program Mgmt, Senior Resume
1
Experience For Program & Project Mgmt Senior Manager Resume
- Previous experience with serviceability engineering and QA best practices
- Previous experience with serviceability engineering and QA best practices prefered
- Planning Leads meeting facilitation including agendas, meeting minute preparation and meeting presentation development
- Monitoring and responding to stakeholder and customer inquiries
- Engaging with Enterprise and Application architects to ensure alignment
- In depth knowledge of pricing analysis and forecasting for managed and/or non-managed service contracts
2
Experience For Marketing Program Mgmt Senior Resume
- Shape underdeveloped strategies into executable programs. Lead and provide direction to internal initiative teams in shaping and executing program strategies
- Develop, coordinate and monitor scheduling, and performance of Single-Family marketing and communications conferences and events
- Managing large scale technical programs spanning multiple teams and organizations
- Service planning and product management
- Implement and maintain an ACP operating model aligned with ACP strategic direction
- Develop and maintain Contract Management processes and procedures. Assist in updating processes and controls for GRC level processes
- Coordinate with Procurement’s Vendor Risk Management group on portfolio contracts
- Senior individual contributor role that provides leadership to a team responsible for service planning, readiness and serviceability product management for several of Dell EMC’s DPD Division products, including the Partner Services strategy, as part of the business plan of record
- Responsible for driving the development of serviceability investment goals, operational metrics and targets as well as executing on a serviceability product roadmap leveraging Customer Support (CS), Managed Services, Professional Services and the services enablement team
3
Experience For Senior Cons, Tech Program Mgmt Resume
- Teams with logistic and parts planning, Global HW Engineering and engineering leadership on the Customer and Field Replaceable Unit strategy to optimize the customer experience and minimize cost
- Works closely with the Customer Experience, Quality and Engineering teams in reviewing in-market product performance to prioritize future product improvement investments
- Effectively blends adept leadership and an entrepreneurial spirit
- Leverages Dell EMC’s best-in-class processes and standards while shaping and defining any new or evolving needs for the business to ensure go-to-market success and the highest level of customer experience
- Act as financial and analytical point of contact (POC) for contracts in the vendor management portfolio and be the primary invoice governance interface for the vendors
- Provide budgeting and forecasting support for the contracts by coordinating needs from the operational service owners within Freddie Mac focusing on Managed Service Contracts
- Lead pricing analysis on all new engagements and contracts with a focus on managed service contracts. Lead Pricing analysis/model updates during contract review process
- Provide data analytics, pricing models, and business intelligence reporting for all contracts under management
4
Experience For Program Mgmt Senior Director Resume
- Assist service owner groups with budgeting and forecasting
- Conduct, lead, and maintain meeting minutes for the applicable Fiscal Operations meetings for contracts in the portfolio
- Engage directly with service owner stakeholders to identify financial changes to the contract and develop business evaluations
- Responsible for the accuracy and timeliness of financial data in the ITMS governance tool and SharePoint sites
- Update the ITMS SharePoint site with applicable data
- Use the Managed Service Governance tool for process workflows
5
Experience For Program Mgmt Senior Manager Resume
- Develop and maintain Fiscal Operations processes and procedures; Assist in updating processes and controls for GRC level processes; ITMS processes are in BWISE and have a full set of controls
- Experience in managed service contracts with consumption based modeling for services such as desktop, voice, service desk, equipment deployment, and other IT services
- Industry knowledge of procurement processes and request for proposal processes
- Strong quantitative, analytic, and project management skills are also required with emphasis on request for proposal financial analytical support, especially around resource unit pricing
- Configuration and administration of workflow management systems used for serviceability product management and business processes used as part of services readiness for new product introduction, or the steady-state support of the services organizations
- Gather requirements for business processes, and determine ways to optimize/improve workflow management systems to support them, as well as identify where functionality can/cannot meet user requests
- Provide User Management/Administration and support for local and remote users, manage system access across groups to ensure compliance, and maintain best practices
- Develop metrics dashboards and advanced filters in workflow management systems to provide end-users and business leadership with meaningful operational/performance metrics and status reports
- Experience developing and delivering training in 1 on 1 sessions and with small groups
6
Experience For Program & Project Mgmt Senior Analyst Resume
- JQL and reporting design experience
- Previous experience with Jira or other workflow management systems
- Related experience with a focus on program, project, and engagement management
- Trains business leads on new processes/functionality
- Develop process, procedures, and governance in support of business processes
- Familiarity with Enterprise program management tools (WebEx, MS Office)
- Agile scrum Kanban sprints
- Influence cross functionally to achieve results
- Product lifecycle and new product launch readiness process
7
Experience For Senior Analyst, Tech Program Mgmt Resume
- Quickly learn new technology and products (architecture level)
- Make data/metrics based decisions and business justifications
- IT infrastructure, cloud architecture and industry knowledge
- Interact and communicate with business and technical personnel to solve business challenges
- Identify and develop processes and process improvements through innovation
8
Experience For Project Program Mgmt Senior Analyst Resume
- Coordination of communication messages for internal and external stakeholders
- Maintain departmental Integrated Master Schedule
- Maintain the Enterprise PMO Project Management Roadmap
- Support document management and records retention
- Oversee all operational activity for ACP
- Ensure ACP mission, vision, and strategic imperatives are developed and properly deployed
- Define and analyze ACP program metrics based on organization plans. Design management reports / dashboards that surface operational inefficiencies and gaps, taking action as needed to remediate/resolve issues
9
Experience For Senior Dir, Md Transformation Program Mgmt Resume
- Liaison with ACP operational counterparts as needed (e.g., HR, Finance, Cap Devt, Marketing, Legal) to carry out large/complex strategic and improvement programs
- Define ACP business cases and monitor execution against all objectives and value realization targets
- Identify risks/barriers to growth and work across organizational entities as needed to address/resolve them; articulate recommendations and resolutions directly or formulate appropriate leadership response. Identify inefficiencies and launch improvements to processes and procedures
- Previous experience with Jira or other workflow management systems prefered
- Oversee ACP budget and productivity forecasts (M&O, BD, MD&I, Chargeability). Monitor actuals against plan and take corrective action as needed
- Function as proxy for ACP leadership as required
- Process all Service Requests and Contract Change requests per the ITVM Contract Change Request
10
Experience For Program Mgmt, Senior Resume
- Attend various governance meetings for each contract in the portfolio; schedule, conduct governance meetings and ensure action items and areas of concern are document and brought to resolution
- Ensure the vendors to meet their contractual deliverables and obligations; when necessary work with the internal organizations who are experiencing problems with a vendor’s delivery of D&O’s and ensure the vendor takes the applicable corrective action actions
- Strong Microsoft Office and technical skills such as workflow/project management tools, SharePoint, Salesforce, and other data and creative-centric programs
- Leveraging experience to categorize a program/project risks and identify and mitigate new risks
- Typically has at least 5-7 years of related work experience
List of Typical Skills For a Program Mgmt, Senior Resume
1
Skills For Program & Project Mgmt Senior Manager Resume
- Current/prior experience supporting large consulting company
- Proven track record and experience managing large programs / initiatives
- Typically has 5-7 years of experience, with 2-3 years of related experience in an innovation lab environment
- Experience in planning, managing and executing successful marketing campaign plans
- Experienced in financial management, budgeting, and basic financial reporting
2
Skills For Marketing Program Mgmt Senior Resume
- Experience applying structured problem-solving methods to detect, define, analyze and resolve gaps and ideal performance
- Customer service orientation and experience, including working with senior executives
- Demonstrated proficiency with various eLearning authoring tools
- Experience working with senior executives and customers
- A history of strong and creative problem solving
- Typically has at least seven years of relevant meeting and event project management experience
- Develop mutually beneficial relationships inside and outside of Marketing & Customer Experience
- Training development experience
- Successful in working on your own and with a team of SME and Developers to produce high-quality product to enhance the customer experience
3
Skills For Senior Cons, Tech Program Mgmt Resume
- Capacity management, productivity experience
- Experience with SharePoint and Planview
- Customer service orientation or experience
- Hands on experience with SAP BW modules like FI, CO, MM and SD
- Prior Health & Public Service industry/client support
- Advanced level of experience with MS Excel and PowerPoint
- MS Office / Tools experience with focus in Excel
4
Skills For Program Mgmt Senior Director Resume
- Direct or indirect people management experience
- PMP certified (or equivalent experience)
- Degreed individual or 7 years of related experience
- Excellent written and communication
- Advanced level of experience with MS Excel, PowerPoint, SharePoint
- Identify, track, and prioritize complex issues and work with teams across Oracle to ensure that issues are resolved in a timely manner
5
Skills For Program Mgmt Senior Manager Resume
- Accountability & Integrity- We reliably deliver on our commitments and always demonstrate high ethical standards
- Accountability & Integrity- deliver on commitments and demonstrate high ethical standards
- Orchestrating Pricing, Packaging and licensing policies including pricing promotions
- Understanding and have put into practice general eLearning development life-cycle
- Identifying existing gaps, opportunities or strategic changes that drive business improvement
6
Skills For Program & Project Mgmt Senior Analyst Resume
- Understanding of Accenture’s business model and organization structure
- Having a sense of humor
- Working on issues where analysis of situations or data
- Finding what requires an in-depth knowledge of organizational strategic objectives
- Design Thinking, Lean Start Up, Design Sprint thinking
7
Skills For Senior Analyst, Tech Program Mgmt Resume
- Expertise navigating Accenture operating model
- Track record of applying appropriate tools (Design Thinking, Agile, Six Sigma) to solve problems and arrive at creative solutions
- Regularly interacting with senior management on matters concerning change initiatives across several functional areas, divisions, and/or customers
- Partnership – enjoy working and collaborating with staff across organizational lines and outside the organization toward the success of a program
- Navigate in a changing environment
- Plan for the long term while meeting the immediate needs of any initiative
- Deep understanding of organization business processes and policies
- Knowledge of principles and processes involved in business planning, coordination, and execution
8
Skills For Project Program Mgmt Senior Analyst Resume
- Knowledge of Microsoft Word and Excel with a general awareness of CVENT and meeting management tools
- Passion for planning excellence
- Flexible and willing to evolve a plan
- Deep understanding of the service development, orchestration, release, source control and workflow management eco-systems
- Broad understanding of various cloud development technologies and trends; developer preferences and challenges
9
Skills For Senior Dir, Md Transformation Program Mgmt Resume
- Create and maintain a positive and efficient working relationship and processes between OPC and other Oracle divisions and business units
- Monitor and track Analytics business performance worldwide including, forecast, revenue and key deals
- Program management of key customer and internal meetings including Oracle Open World, Regional demand-generation events and conferences
- Lead teams for development of engineering systems and service management platform for Oracle’s SaaS apps and services
- Build analytics that provides deep insights into engineering efficiency; developer velocity; operational and support efficiency and service quality
- Execution- we are proactive, anticipating obstacles and challenges, and manage our work and our teams to deliver real results
- Execution- we are proactive, anticipating obstacles and challenges, and manage our work and our team to deliver real results
10
Skills For Program Mgmt, Senior Resume
- Makes decisions impacting one’s own work
- Understand and adapt to the work environment
- Work with and collaborate across the team
- Develop mutually beneficial relationships with internal and external customers
- Security clearance eligibility mandatory
List of Typical Responsibilities For a Program Mgmt, Senior Resume
1
Responsibilities For Program & Project Mgmt Senior Manager Resume
- Conduct, lead and maintain meeting minutes for the applicable ITVM governance meetings for contracts in the portfolio
- ITVM POC for contracts in their portfolio and primary governance interface for the vendors
- Responsible for the accuracy and timeliness of data in the ITVM governance tool and SharePoint sites
- Assist customers with any questions regarding the ITVM Contract Change Request process, preparation of ITVM RFS and Contract Change Request packages and required documentation
- Update the ITVM SharePoint site with applicable data
- Create and ensure adherence to plans and schedules, develops solutions to problems, and helps direct work of stakeholders assigned to a conference and event from various departments
- Collaborate with the Conference and Events team to improve department-wide project management including leading event kick-off meetings and planning meetings, ensuring adequate coverage on all events, internal resource alignment, schedules and event metrics
- Partner with Marketing Strategy and other Marketing and Communications teams to ensure there is a cohesive pre-event, on-site, and post-event strategy to increase engagement
- Experience managing projects from inception to completion including project scoping, planning and managing to timelines and within budget and project oversight
2
Responsibilities For Marketing Program Mgmt Senior Resume
- Providing guidance to the team on high level budget, schedule, and constraints
- Act as an advisor to the conference and events team regarding projects, tasks, and operations
- Develop an evaluation method to assess conference and events strengths and identify areas for improvement
- Create and map out event processes related to documentation, knowledge capture and process improvement
- Minimal travel of no more than 10%
- Demonstrating in-depth knowledge of business processes and comprehensive understanding of risk planning, contingency planning, and project management practices. Solid working knowledge of software development methodology and structured analysis, process redesign
- Technical project management experience implementing systems solutions
- Program/project management experience implementing systems solutions
3
Responsibilities For Senior Cons, Tech Program Mgmt Resume
- Manage changing business priorities and identify impact on current execution focus
- Experience with Cloud/SaaS applications
- Lead teams for providing business support to various cloud products & services
- Coordinate with stakeholders across engineering, product managements, QA and operations teams on daily execution
- O Ensure resolution of cross segment/team project issues, risks, and/or conflicts
- Proficient with SharePoint and PeopleSoft
- Establish and drive new programs for business critical initiatives
- Analyze internal process and development metrics and drive initiatives to improve development and business operation processes
4
Responsibilities For Program Mgmt Senior Director Resume
- Prepare Executive level progress reports
- Thorough knowledge and expertise of program and budget management
- Expertise in the area the program covers is desired (i.e., specific technology)
- In addition to Microsoft Word and Excel, strong knowledge of the following technologies: workflow/project management tools, SharePoint, Viso, Salesforce, Microsoft Project, and other data and creative-centric programs
- PMP or any other project management certifications
5
Responsibilities For Program Mgmt Senior Manager Resume
- Work well with all level stakeholders
- Develop mutually beneficial relationships inside and outside of department
- Subject matter knowledge of the primary or secondary mortgage market with practices, policy and regulations ranging from mortgage origination lifecycle through servicing/default
- Superior oral and written communications skills, with the ability to communicate effectively across a broad range of organizational level
- Virginia based with occasional travel
- Program/Project Mgmt exp
6
Responsibilities For Program & Project Mgmt Senior Analyst Resume
- Demonstrated experience in determining objectives, developing plans to achieve them and leading execution including experience with budgeting and expense resolution
- A history of successfully self-starting and working in a collaborative and creative group environment with dynamic roles
- Willingness to travel in the United Stated on a regular basis
- Desire to make sure every t is crossed and i is dotted
- Proficient with MS Project, Excel and PowerPoint
7
Responsibilities For Senior Analyst, Tech Program Mgmt Resume
- Knowledge of Agile and Waterfall project delivery lifecycles
- Communicate required delivery dates, releases, and process to the delivery teams
- Provide status updates to senior management as required, through the use of dashboards, reports, emails or in person meetings
- Work cross-functionally across Oracle business units (Business Practices, Legal, Global Sales Operations, Cloud Release, etc.) to streamline and enhance business policies and processes to accelerate the sales cycle
- Application reporting experience
8
Responsibilities For Project Program Mgmt Senior Analyst Resume
- Deliver service, customer and performance monitoring platform for Oracle’s SaaS applications and services
- Program management of ad-hoc special project
- Fundamentally invert the man-machine equation in how services are built and managed by maintaining clear pulse on eliminating all human intervention in engineering systems management and service management
- Define and execute on the service design approach that provides engineering teams the clarity on what service capabilities are built in the service fabric; delivered in the platform team and owned by our global operations teams
- Be an advocate of scalable and extensible, recoverable, manageable architecture for SaaS services
- Partnership – Build trust and partnerships through my own and my team’s actions
- Customer Focus – Seek and use data and feedback to enhance customer outcomes
9
Responsibilities For Senior Dir, Md Transformation Program Mgmt Resume
- Customer Focus – Personally engage with customers (internal and external) to understand their needs
- Partnership- Emphasis on gaining team and stakeholder trust and respect by displaying transparency and honesty. Understand stakeholder needs and concerns through personal engagement
- Motivated - proactively address obstacles and challenges and successfully lead projects
- Customer Focus – Deliver high quality and prompt customer service
- Strategic analysis of current-state activities
- O Ensure peer and/or quality reviews are completed for each project and address findings with project team
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