Programme Manager Resume Sample
Brian Cole
6248 Hermann Burgs,
Boston,
MA
+1 (555) 183 8174
Work Experience
Programme Manager
03/2017
-
PRESENT
New York, NY
- Implement a focused plan to improve change initiative processes and imbed them in a sustainable way
- Running the Group Change Working Group and participate in other governance meetings as necessary to coordinate standards, solutions and training
- Keep guidance and support materials current and easily accessible to PM stakeholders
- Run the change request process and coordinate among the tools and training
- Create a responsive user community that provides input, sets priorities and implements changes in their areas
- Talent Development through: Outline PM Role definition strategy, Develop standard PMM objectives for stakeholders, Provide Learning Pathway, Develop Business University migration plan
- Community Engagement through: Identify target audience(s), Develop Communication Plan, Build PM Community Newsletter, Develop social communication in work context
IT Programme Manager
02/2012
-
01/2017
Boston, MA
- Knowledge Improvement: Analyse Knowledge Center setup, Optimize PM CoE services, including configuration management, Obtain and catalog best practices and lessons learned
- Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member
- A fast-growing international business environment
- A pleasant and modern working environment
- Design and implement strategy to ensure business is resourced appropriately
- Managing of human capital at all levels
- Monitoring individual development of bankers at all stages of their career
Crefm Centre of Excellence Programme Manager
06/2007
-
11/2011
Dallas, TX
- Informal mentoring role
- Managing of junior redundancy/restructuring processes alongside CB HR partners
- Co-ordinate with Project Managers executing projects within an existing customer program
- Co-ordinate with support teams for performance management to meet customer Service levels and commitments
- Co-ordinate with Sales Lead on all Orders and customer relationship topics
- Co-ordinate with Product Segments and R&D for software updates and defect resolution
- To manage and lead a team – to lead a team and build its reputation within the business in terms of project delivery
- Running the team to have the overall view on the projects ensuring that interdependencies are raised quickly and addressed from a technical and operational perspective
Education
Oklahoma State University - Tulsa
2003 - 2007
Engineer's Degree in Management
Professional Skills
- Strong relationship building skills; strong negotiating and influencing skills; ability to effectively facilitate meetings
- Excellent stakeholder management skills, able to operate autonomously, with authority, skilled in developing and building relationships
- Strong project management skills, including financial planning, with experience of developing , maintaining and delivering against budgets
- Strong leadership skills and demonstrable experience of establishing and managing cross functional programme teams
- Expert level leadership and people management skills, including conflict resolution capabilities and outstanding negotiation skills
- Excellent oral and written communications skills and experience interacting with both business and IT stakeholders at all levels
- Strong analytical skills and previous experience of managing six figure budgets and spend
How to write Programme Manager Resume
Programme Manager role is responsible for business, leadership, analytical, interpersonal, managing, negotiation, development, presentation, influencing, building.
To write great resume for programme manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Programme Manager Resume
The section contact information is important in your programme manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Programme Manager Resume
The section work experience is an essential part of your programme manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous programme manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular programme manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Programme Manager resume experience can include:
- Combines in-depth knowledge, acquired through academic achievements, excellent skills including managerial skills and relevant experience in their field
- Outstanding written and oral communications skills, including very strong report writing skills
- Experience in Project Management, and the ability to demonstrate exceptional organisational skills
- Strong team working skills inspiring trust and acting as a catalyst for success
- High standard of proficiency in oral and written communication as well as excellent interpersonal and client facing skills
- Demonstrate an ability to effectively financially manage a team delivering a programme or portfolio of works
Education on a Programme Manager Resume
Make sure to make education a priority on your programme manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your programme manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Programme Manager Resume
When listing skills on your programme manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical programme manager skills:
- Excellent organisational ability, excellent communication, negotiation, & influencing skills
- Strong problem-solving, and analytical skills; ability to manage priorities and workflow
- Strong leadership and management skills with proven ability to ‘walk the talk’
- Additional experience in IT Disaster Recovery; strong Stakeholder Management and communication skills
- Good oral and written communication skills, ability to create engaging material to support active project management including stakeholder engagement
- Excellent communication skills to align teams across borders and functions ensuring everyone works together to deliver project goals
List of Typical Experience For a Programme Manager Resume
1
Experience For IT Programme Manager Resume
- Has previous client facing experience and proven ability of managing key relationships, queries and complaints effectively
- Excellent written and verbal communication skills with experience of tailoring outputs to meet the needs of varying audiences
- Excellent analytical skills and strengths in creative thinking/problem solving
- Has proven experience of managing teams. Experience of significant scaling of teams is also desirable
- Excellent planning, organisational, and coaching skills
2
Experience For VP Programme Manager Resume
- Excellent communication skills, can engage, excite and motivate
- Building strong relationships with the client to enable effective stakeholder management throughout the delivery of the programme
- Operating effectively in a matrix management environment
- Program status reporting, strategic planning, and customer rapport. Effectively leverage the capabilities of The Boeing Company
- Strong understanding of industry trends and experience of developing/driving digital opportunities
3
Experience For Crefm Centre of Excellence Programme Manager Resume
- Experience of managing multi-skilled teams operating in a matrix management environment
- Experienced in applying proven methodologies, standards and tools and communicating that application to business users globally
- Performs predictive analytics to validate program effectiveness and efficiency; leads global teams and fosters coaching/ mentoring relationships
- Effectively controlling the issues, risk, dependencies and changes in scope, ensuring timely intervention and communication to stakeholders
- Experience in effective team coaching and managing high performance teams
4
Experience For Platform Services Programme Manager Resume
- Advanced monitoring and reporting skills within a project environment
- Strong wealth/private banking/investment banking experience
- Experienced in managing programmes to the scope of contracts carefully manging scope, variations to ensure effective delivery
- Sound planning, organisational, and coaching skills
- Proven IS Project management experience including large sized projects
- Provide challenging opportunities to develop skills in transformational change across business and technology domains
5
Experience For South East Asia Programme Manager Resume
- Experienced at establishing productive and strong relationships at Board Level, with programme managers client side, and with other key stakeholders
- Mentorship and development of project management skills and expertise across the Group
- Working experience with at least 5 years’ experience in Program/Project Management
- Proven Experience in Loyalty/Rewards Programmes
- Creating and validating financial forecasts and investment proposals and providing ongoing reconciliation of resources and expenditures
- Owning the overall programme plan and stakeholder management/steering – managing Exec sponsors, and the different business priorities and pressure points
- Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources
- Maintaining good working relationships with internal key stakeholders, COS, development teams, Solution Architecture teams across multiple Business Units
- Understanding of Technical Architecture to enable effective use of automation/performance testing
6
Experience For Project / Programme Manager Resume
- Ensuring excellent management reporting and communications at all times
- Commissioning experience in the Higher Education market
- Developing and maintaining strong networks of stakeholders across the BBC in order to secure support for the BBC’s New Talent programmes
- Significant experience in leading, delivering and managing large scale business change projects involving multiple stakeholders within and outside of HR
- Skilled in building teams, managing people, setting goals and objectives and managing delivery
- Significant experience preparing, reviewing, and negotiating project financing
- Establishes and manages the master project timing plan and consolidates negotiated planning of each team member ensuring it conforms to the customer planning
- Experience in Sales / Research Investment Banking technology roles, working on data analytics / reporting (e.g. Sales Production Credit / Revenue Credit)
- Evidence of resolving challenging issues and contributing to end state solution
7
Experience For Senior IT Project / Programme Manager Resume
- Able to manage teams to deliver , recognising the need to develop, motivate and empower whilst maintaining pace and managing priorities
- Experience of having successfully established testing as a service and having worked in a services model for over 10 years
- Experience of embracing and implementing appropriate automated tooling to improve delivery quality, efficiency or time to market
- Skilled in looking ahead, planning for success and mitigating risks and issues
- Experienced in adapting different project approaches using a variety of negotiating concepts or tactics
- Experience of negotiating and influencing at senior level stakeholders, potentially balancing different drivers and ambitions
- Has sound financial knowledge, including cost benefit analysis and forecasting, and experience of delivering strategies which maximise value for money
- Excellent at managing and influencing a wide network of stakeholders, including senior management, who can influence and build relationships
8
Experience For Go-to-market Programme Manager Resume
- In-depth account planning, sales/product training, and a solid understanding of process control and market business drivers are essential
- Extensive experience of working with, and partnering with, director level stakeholders on large scale Projects & Programmes
- Excellent Knowledge of strategic planning, results-based management and reporting
- Experience in automating deployments using UD Client
- Proven ability to balance business demands and IT capabilities in terms of standardization, reducing risk and increasing IT flexibility
- Accountable for ensuring a positive client experience and minimizing end user productivity impact
- Demonstrate ways of working that are consistent with the values and competencies of Living the company Way
- Experience of driving digital transformation style projects or programmes and applying the benefits of agile more broadly in an organisation
- Responsible for forming and managing effective
9
Experience For Temporary Valuation System Transformation Programme Manager Resume
- Proven delivery record of driving and managing complex IT and business change programmes with global business impact and change previously
- People management experience leading and developing a team of project management professionals
- A strong technical understanding of the communications for development sector, including media development and communications for behaviour and social change
- Lead experienced consulting teams on challenging projects; works on significant and unique issues
- Proven ability of participating in any sales/new business bids, where requested and provide support for planning estimates and documentation
- Have previous experience of setting up/delivering large programmes
- Experience of working within a market leading global sales organization
- Responsible for forming and managing effective relationships with business stakeholders
10
Experience For IO Programme Manager Resume
- Strong understanding of technology, process, risk and controls, and business proposition in banking/wealth
- Experience of delivering testing activities in a Technology/IT function
- Excellent Academic and experiential learning of having delivered large programs of work adoption agile concepts and framework
- Experience of using a variety programme reporting and project life cycle management tools to monitor and report project progress
- A good understanding of matrix management and successfully operating in this type of environment
List of Typical Skills For a Programme Manager Resume
1
Skills For IT Programme Manager Resume
- The role requires executive decision making, strong wealth content and analytical skills, strong problem solving skills as well as team leadership skills
- Excellent communication skills – both verbally and in writing – together with interpersonal, team-working and organisational skills
- Excellent organisation skills, with the ability to manage yourself, your team and the programme effectively
- Excellent communication and interpersonal skills and the ability to build and maintain strong working relationships with Diageo senior leadership
- Demonstrable moderator experience, public speaking and good communication skills
- Proven skills in project set-up, with experience in establishing new systems and processes for operations, security and finance functions
- Strong stakeholder management and influencing skills and good Emotional Intelligence
- Excellent stakeholder management skills with significant experience of dealing with internal, external and third party supplier senior level decision makers
- Excellent interpersonal skills with a tenacity to foster strong relationships with peers and senior management
2
Skills For VP Programme Manager Resume
- Business background - experience people manager with operational delivery skills prior to moving into project/programme delivery and IT
- Is able to demonstrate excellent influence and persuasion skills
- Strong man-management skills with relevant experience of transformation programmes
- Has proven project management and leadership skills, and a good knowledge of business analysis, system development and IT service management
- Training and/or experience in dialogue facilitation, mediation or related skills
3
Skills For Crefm Centre of Excellence Programme Manager Resume
- Very strong stakeholder management skills, including coaching senior stakeholders and managing governance bodies
- Improvise and take initiative, making the appropriate decisions and prioritising effectively
- Good IT skills and technical understanding
- Strong analysis and decision-making skills. Commercially and contractually aware
- Excellent IT skills including Microsoft Project, Office Suite and Excel
- Good interpersonal skills with a focus on cross-organisational team building and relationship management
- Skilled in managing difficult situations and problems effectively and productively to ensure a positive outcome
- Excellent stakeholder management, senior level influencing, and communications skills
- Able to cope with varying workload pressures and to prioritise effectively
4
Skills For Platform Services Programme Manager Resume
- Proven skills in managing teams, particularly in multicultural environments an asset
- Good negotiation and reporting skills
- Able to manage multiple conflicts of interest with strong influencing skills - has the confidence and gravitas to influence and challenge at executive level
- Proven network and partnership building skills
- Demonstrate people management skills to lead, deliver and support a dynamic operating environment
- Team in place with skills, competencies and experiences to deliver on objectives
- Quick study with the ability to learn and operate effectively in new environments, especially those of a technical nature
5
Skills For South East Asia Programme Manager Resume
- Recognises that a diversity of thought, skills, experience, and background supports an innovative environment to work in
- Use your excellent communication skills to work as part of a multi-disciplinary team
- Excellent communications, computer and presentation skills
- Able to effectively deal with conflicting priorities
- Proven PM experience around an agile environment with good knowledge of cloud projects having lead numerous teams
- Strong analytical and problem solving skills to perform correlation and define strategic solution from various data sources
6
Skills For Project / Programme Manager Resume
- Excellent communication skills – comfortable presenting to senior stakeholders up to ExCo level
- Strong organisational skills and the ability to work to tight deadlines
- Strong MS Office skills with a focus on MS Excel and MS Power Point
- Leadership skills with evidence of managing medium-large teams across a range of disciplines and locations
- Highly organised and possess excellent time management skills
- Strong negotiation skills and an ability to understand financial drivers and scenarios
7
Skills For Senior IT Project / Programme Manager Resume
- Strong facilitation, communication and presentation skills
- Has strong interpersonal skills and is able to influence, support and develop teams
- Excellent communication skills with people at all levels of the organization
- Clear leadership skills demonstrated by successful delivery through enabling multiple teams to their best performance
- Has strong planning, communication and presentation skills, and is proficient in project quality management
- Strong consultative skills with the ability to collaborative when appropriate and influence across a broad, senior stakeholder base
- Strong leadership, facilitation and negotiation skills
- Strong analytical and problem-solving skills, with attention to details
- Develop high performing teams, with strong knowledge management, who work in collaboration with the business to effectively realise its strategic ambitions
8
Skills For Go-to-market Programme Manager Resume
- A logical problem solver who can operate effectively under stretching constraints
- Strong programme and project management skills (Prince 2, PMP or equivalent certification would be an advantage)
- Excellent IT skills and confidence in Outlook/Gmail, MS Word, Excel and PowerPoint
- Excellent organisational, personal interaction, communication and time management skills
- Strong people development skills and the ability to identify and nurture technical talent to senior levels
- Experience delivering projects using a variety of methodologies. Experience with Agile methodology is preferable. Experience of end-to-end delivery
- Fluency in English with good verbal and written skills
- Confident and influential presentation skills, both internally and externally, with experience as part of senior pitch teams
- Fluency in English, including strong English writing skills, is required
9
Skills For Temporary Valuation System Transformation Programme Manager Resume
- Demonstrated skills in results-based programme planning and management
- Strong software application skills including MS Word, Excel and Outlook
- Being a role model for BUK staff through strong leadership, clarity of vision and effective decision-making
- Leading teams through the project lifecycle, and managing people to deliver great outcomes and develop their skills
- Negotiating effectively with clients and colleagues at the highest level, covering all aspects of Computacenter’s services range
- Controlling effectively the activities of the (senior) project manager(s) in the project
- Willing to learn new skills and take on additional responsibilities when needed
- Managing the supply chain and ensure that time, quality and cost is managed effectively from investment case development through to implementation
- Managing all changes effectively
10
Skills For IO Programme Manager Resume
- Partnering with HR Learning and Development to ensure rollouts on Connect2Learn are scheduled effectively in order to manage the impact on learners
- Planning and organizing skills, time management, accuracy, people management, problem solving
- Have proven experience of performing the management role on projects. Fundamental accounting knowledge or background in Fund Accounting required
- Contribute to the wider success of SSC IT and Group IT, by supporting colleagues, sharing knowledge and communicating effectively
- Effectively managing the resources in the delivery organisation, influencing and leading the stream
List of Typical Responsibilities For a Programme Manager Resume
1
Responsibilities For IT Programme Manager Resume
- Consultancy: managing provision of specialist knowledge over a range of topics including the role of IT in the business; providing advice and guidance influencing the effectiveness of the organisation’s business processes
- Strong organizational, prioritization and analytical skills, as well as a good understanding of the application of logical and adaptive frameworks
- Strong quantitative analytical skills, excellent attention to detail, & good business judgment
- Strong management skills with evidence of managing teams across a range of disciplines and locations
- Excellent project management skills and proven successful front to back programme/change delivery in complex organisations
- Excellent interpersonal skills and experience building relationships with partners
2
Responsibilities For VP Programme Manager Resume
- Good Agile knowledge and Product Ownership skills
- Excellent written and verbal communication skills to clearly and concisely present plans, road-maps and business cases
- Previous experience in an Airport environment or a related environment, with solid integration experience (complex systems)
- Excellent MS Office skills (MS Project, Outlook, Excel, Word, PowerPoint)
- Good interpersonal skills with the ability to communicate with senior management
- Strong Programme Management background, supported by strong Operations Management experience, preferably in a parcel/freight or logistics environment
- Strong leadership skills including management responsibility for a team of at least 100 FTEs
- Excellent communicator: written, oral and presentation skills
3
Responsibilities For Crefm Centre of Excellence Programme Manager Resume
- Good computer skills (MS Office, internet, databases)
- Excellent verbal and written communication skills, with the ability to communicate technical issues
- Exceptionally strong executive communication skills & influence
- Excellent presentation skills, able to distil complex information into simple messages – essential
- Strong management skills. Able to motivate, develop, coach and inspire a diverse team to deliver
- Excellent communication skills with the ability to interact with, motivate, influence and challenge a wide range of internal and external stakeholders
- Ensure that an effective performance review is operated in line with department guidelines, including setting objectives and personal development planning
4
Responsibilities For Platform Services Programme Manager Resume
- Demonstrated experience working across functional lines (e.g. Engineering, Product Management, Quality Assurance) as both a facilitator and mentor
- Project Management Processes required to deliver the Resourcing Enhancement Project are effectively and appropriately employed
- Experience and engagement as a lead in project management, experience of working in project background with comprehensive knowledge of project lifecycles
- People management skills including line management of teams in excess of 10
- Provides very strong leadership to the project teams and actively represents the project teams, ensuring that effective relationships are built and maintained
- Strong experience of project mobilisation, initiation and planning in addition to management of established programmes
- Refined negotiating skills
- Work effectively with a broad range of stakeholders and delivery team members providing insight, guidance, direction, empathy and encouragement
5
Responsibilities For South East Asia Programme Manager Resume
- Ensure project managers plan effectively, that project roles and responsibilities on project are defined, including management of the scope change process
- A proven track record of building effective programme teams
- Develop skills of P&BM India team responsible for keying Oracle requisitions as required
- Experience and a proven track record for delivery in a technical, complex and sizeable project environment or equivalent customer service environment
- Strong project management experience in software delivery, systems integration or related environments to deliver bespoke software projects
- Strong time management, accuracy, diligence, ability to balance and prioritise multiple tasks to meet programme objectives
- Take care to effectively applies Oracle’s methodologies and policies
6
Responsibilities For Project / Programme Manager Resume
- Strong character who can operate in a highly pressurised and volatile environment
- To carry out day-to-day activities effectively and efficiently within the framework of Thales corporate policies, directives and instructions
- Proven experience with working with Other Government Departments (OGD’s) on classified projects
- Strong academic record with proven problem solving capability
- Effectively align and leverage internal and external resources to resolve challenging customer issues through collaboration across multiple teams
- Experienced at building strong relationships with senior level clients/customers and stakeholders to facilitate successful project/programme delivery
7
Responsibilities For Senior IT Project / Programme Manager Resume
- Research and analytical skills, in particular relating to business action for sustainability
- An IT professional with a considerable experience in managing delivery organizations, preferably in Financial Services IT, with a proven success track record
- Prior experience of delivering cloud hosted Business Intelligence solutions
- Creative problem-solving skills related to the context of complex global change programmes
- Good level of practical experience in using mixed methods appropriately, eg. Agile and iterative approaches where appropriate within a larger Programme
- Proven knowledge and experience of assessment procedures associated with supply chain assessment and verification highly advantageous
8
Responsibilities For Go-to-market Programme Manager Resume
- Ensure programme is planned and resourced effectively, and has a robust and clear delivery approach
- Accurate and efficient written skills for reporting and development of output material such as business plans
- Establishing strong, honest and commercially effective relationships with the European leadership team and their reports
- Project resource plans are maintained to ensure appropriately skilled and experienced individuals are appointed in line with delivery plans
- Some familiarity with analytics and desire to develop analytical skills
- Demonstrated experience in project design, policy dialogue, strategic planning and implementation on multi-year projects
- Effectively work across technology/business silos in order to reach consensus and manage dependencies that enable project delivery
- Have advanced skills in financial management and budgeting
9
Responsibilities For Temporary Valuation System Transformation Programme Manager Resume
- Strong Health and Care vertical market experience
- Effectively communicate with all stakeholders (Internal and External)/(Nationally and Internationally)
- Identify and work with delivery teams ensuring that projects are resourced appropriately with the right numbers, skills and attitude
- Programme management experience with 5+ years full project life-cycle experience
- Manage a team of employees and vendor resources effectively to progress work
- Programme risks, issues and dependencies are managed effectively and escalated in a timely manner if required
10
Responsibilities For IO Programme Manager Resume
- International program management experience and a demonstrated ability to drive execution in a rapidly changing environment
- Ensuring there is allocation of common resources and skills within the programme's individual projects
- Setting and managing staffing targets and priorities
- Working knowledge and experience of managing programmes of projects delivered using Prince2, Agile or PMI
- Ensuring effective and timely reporting of project status (both internal and external)
- Delivering effective communications tailored for different audiences at all levels, including to the General Leadership Team (GLT)
- Identifying improvements to efficiency and effectiveness in the use of project resources
- Ensuring effective and transparent risk management on projects
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