System Manager Resume Sample
Maye Runolfsson
3874 Gilberto Mission,
Phoenix,
AZ
+1 (555) 599 1828
Work Experience
System Manager
10/2017
-
PRESENT
Detroit, MI
- Experience of a store retail environment
- Displaying and sharing detailed information with stakeholders across multiple business functions
- Natural planner looking ahead, identifying potential concerns and meeting deadlines
- Make complex issues simple to understand with simple and engaging commentary
- SAS mainframe knowledge
- Experience in building productivity models
- Identify and grow successful working relationships within all key areas of the BU core engineering team, OEMs & Tiers (Bay Area) to establish Molex as a technical leader and supplier of choice. Continuous engagement with the key architects and designers working on connected vehicle SW and HW applications
- Identify, monitor, and communicate key trends across the AV, connected vehicle market and industry including working knowledge of the competitive landscape
System Manager Level Iv-v
08/2010
-
07/2017
Boston, MA
- Effectively coordinate and drive VOC back to the business units to advance options
- Create and develop available training tools including relevant presentations, marketing material, sample kits, to assist in advancement of key opportunities
- Working on request managed by our Ticketing system
- Ensure reliable and stable production environments
- Collaboration with different departments such as Application Support, Storage, Network and Business Units
- Support test- and development teams
- Develop specific procedures and process and follow this rules
- Patching and hardening our environment
IT System Manager
02/2005
-
03/2010
Philadelphia, PA
- Work on achieving different kind of audits like for example PCI
- Significant number of years’ experience in Investment Banking IT areas
- Has previously headed up IT teams as development manager with an excellent level of commercial experience
- Has been a software developer of critical enterprise systems in the past with an excellent level of commercial experience
- Good skills with Word and Excel applications
- Previous skills and experience in IT project budgeting
- Prior Regulatory Reporting Experience from an Investment Bank is desirable
- Understand the product’s and solution’s business model including their value proposition and the desired business benefits
Education
Wittenberg University
2000 - 2005
Bachelor's Degree in Engineering
Professional Skills
- Positively copes with change; applies knowledge and skills effectively in new environments to deliver value to the customers
- Skills to guide and mentor the work of less experienced personnel
- Excellent Communication (written and verbal) and team negotiation/conflict resolution skills
- Excellent team participation skills
- Social Skills and competencies: Analytical Thinking; Information Acquisition; Attention to details; Interacting with people; Teamwork
- Good Skills for Scripting
- Has a combination of soft skills, knowledge of business, system thinking
How to write System Manager Resume
System Manager role is responsible for software, events, training, database, procurement, security, compensation, benefits, reporting, manufacturing.
To write great resume for system manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For System Manager Resume
The section contact information is important in your system manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your System Manager Resume
The section work experience is an essential part of your system manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous system manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular system manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative System Manager resume experience can include:
- Strong experience in SAP Basis required
- Resourceful and leverage global team’s skills and benefits
- Ensuring that the business requirements drive efficacies and are effective in sustaining the culture of continuous improvement
- Testing for new and upcoming changes/upgrades (includes coordination and validation of CMS & PKI test performed by other parties)
- Lead the CRS Change Governance team: management of meetings, prioritizing User Change Requests to CRS, and vetting the requests according to impact
- Maintain and develop Standard Work relating to the safe and effective delivery of services removing or managing risk as much as possible
Education on a System Manager Resume
Make sure to make education a priority on your system manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your system manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in System Manager Resume
When listing skills on your system manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical system manager skills:
- Good computer skills, including familiarity with spreadsheets
- Good communication skills with the ability to provide a coherent explanation at different levels
- Able to effectively facilitate, collaborate, lead, and provide direction for a diverse group of individuals and functions in the system team meeting
- Proven experience with multicultural environments, teamwork and self employed
- Computer Literacy (Advanced Excel skills, Project management)
- Strong experience with Management of Active Directory
List of Typical Experience For a System Manager Resume
1
Experience For System Manager Level Iv-v Resume
- Troubleshooting and problem analysis using FBS toolset
- Testing new functionality provided by vendor
- Be willing to travel to Epic’s corporate headquarters for the necessary training, if needed, and when needed
- Coordinate directly with support contractors designing and implementing agreed NNPS upgrades to ensure quality and efficacy of deliverables
- Support Architect and XFT’s by reviewing suggested technical solutions
- Responsible for all communications with users: upgrades, downtime, performance problems, troubleshooting, usage tips
- Act as primary contact with vendor for troubleshooting, support, and maintenance
2
Experience For System Manager, Transfusion Services Resume
- Coordinate upgrades and troubleshooting, even if performed by other team members
- Provide support and training to secondary admins
- Learn about functionality in upcoming releases and communicate to users
- Monthly Reports and Billing
- Understand, adopt and support MBM philosophy and culture, and Guiding Principles
- Assist operational authorities in the analysis and resolution of system problems and in the monitoring and optimisation of system/network performance
- Manages the development and implementation of business applications
3
Experience For IT System Manager Resume
- Manage the corporate domain portfolio for the Facebook family of companies, working cross-functionally to support the corporation’s domain name needs while maintaining stringent DNS security standards
- Execute and track domain name registrations and renewals for all Facebook companies’ needs, in compliance with company protocols
- Clear enthusiasm for client’s mission and business objectives
- Manage system setup and standardization of SCCM features and usage
- Install, configure, support, and maintain SCCM solutions
- Administration of SAP Systems
- Close interaction with system owners
- Computer science studies or similar education, SAP certification for administration would be desired
4
Experience For Central Request System Manager Resume
- Fluency in English - mandatory
- Mentor engineers in daily work for engineer’s technical career path growth
- Implement organization programs associated with incentive and referrals, campaign tracking within the Bank’s performance tracking system, Optymyze platform
- Conduct ongoing assessment of team’s progress and report status to management and internal organizations; presents status report and progress briefings at project reviews
- Gain a thorough understanding of the company’s systems and behaviors
- Leads strategic roadmap for cross business unit platforms
- Leads and explore customer’s technical/interface needs to formulate and recommend strategic roadmap
5
Experience For Imaging System Manager Resume
- Using a combination of data and business understanding to turn data into insight, identifying the root cause of issues and opportunities to improve the way we do things
- Expert know-how in Unix environment (Linux/Solaris)
- Virtualization of Linux systems (Docker,OpenShift, etc.)
- High availability software (Veritas Cluster / Pacemaker)
- Volume management (Veritas / HDFS / Linux LVM)
- SOX and process know-how
- Maintain current Usage Procedures and updates to the CRS Sharepoint site
- Provide overall guidance to the CRS Analyst in daily management of the CRS Mailbox and cover for this function when the team member is out of the office
6
Experience For Adobe Aem-system Manager Resume
- Guide requestors through the Central Request System (CRS) process; assess and balance activities occurring within the team, as well as outside the team, and suggest/plan for when those activities impact the Distribution Group
- Proactively review current usage and workflow processes to recommend updates that improve efficiency and usage of CRS
- Collaborate within the team and with other Lines of Business to provide support and development of processes related to the Centralized Request System, Distribution Change Governance, and Capacity Management
- Preparation of executive presentations, creation of process mapping, oversight and compilation of Risk Routines required for the Capacity Planning and CRS teams and project management
- Represent Capacity Execution related to Business Continuity, Records Coordination, and Disaster Recovery
- Remediate Break/Fix issues with CRS functionality by assessing Sharepoint Workflows and auto generated emails to determine root cause of issue; coordinate with other technical teams (internal L3 Support and Infrastructure) to solve for the issues
7
Experience For System Manager AAR Resume
- Implementing changes to CRS defined as minor changes including: Sharepoint site design, SharePoint Designer Workflows, Info Path design, procedure updates, and communication to users
- Coordinate changes to CRS defined as Major changes – includes scope validation, resource engagement, testing, production moves, Dev/QA site management, balancing to budget, procedure updates, work time adjustments, and communication to users
- Manages and leads key Thin Client programs involving multiple functions and program teams to drive the engineering, business development and implementation process for multiple products or service offerings
- Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for Thin Client programs
- Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with Thin Client management and internal manufacturing and development partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs
- Very good skills in Microsoft office and good command of English
- Project execution experience with 1 year experience as managerial role in multinational company
- Experience in IT support
8
Experience For Service System Manager With German Resume
- Experience with standard PC-based software and equipment
- Experience with specific R&D-software and databases
- Hands-on and good attention to details
- Assisting in the development and definition of knowledge management systems and documentation
- Working with the technical managers, shared Services and fleet to support to field personnel to help identify and correct customer site issues
- Is a champion for new technology and innovative ways to develop new products
9
Experience For Performance Tracking System Manager Resume
- Train and operatively support users in relation to tools utilization
- Server maintenance and support for upgrades and migrations
- Interface to the Information Technology department
- Develop and maintain internal scripts and tools aimed to implement integrations of the entire tool chain and/or automate the activity of setting the development artifacts
- Support the Information Technology team for the installation of technical tools utilized in software development and definition/monitoring of data back-up execution related to software artifacts
10
Experience For Senior System Manager Resume
- Work with multinational distributed teams
- Software life cycle management of production software
- Write documentation for important and obscure admin tasks
- Configure systems for stakeholders
- Support and promote usage around the institution to reduce paper usage
- Establishes PeopleSoft system specifications by conferring with users; analyzing workflow, access, Information, and security requirements; designing system infrastructure
- Establishes PeopleSoft system by planning and executing the selection, installation, configuration and testing of PC and server hardware, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures
- Support technical managers to administer the tracking and delivery of outstanding job cards
List of Typical Skills For a System Manager Resume
1
Skills For System Manager Level Iv-v Resume
- A strong aptitude for understanding electronic vehicle systems and the value Molex products bring to the customer
- Excellent knowledge of System Modeling and large scale Agile WoW
- Experience in the processing of payroll for a large, complex organization
- Customer interfacing experience, project oversight, customer presentation, etc
- Recent experience in security engineering of large-scale, real-time and safety-critical, distributed software-intensive CIS
- Experience in executing security risk assessments
- Experience in system security testing and security inspections/audits
2
Skills For System Manager, Transfusion Services Resume
- Demonstrable experience of at least five years in several (but not necessarily all) of the following areas
- Work experience with Motorola communication systems
- Excellent knowledge of BSS Domain
- Good overview of the BSS product portfolio
- Good overview of telecommunication business
- Experience in the automotive system design and project management
- Experience in the high-speed interconnect and cable industry
3
Skills For IT System Manager Resume
- Excellent UNIX knowledge, familiar with CentOS/RHEL
- A Senior Program Manager with seasoned business knowledge and in-depth experience in one or more aspects of the personal computer business
- Strong background in business or product strategy
- Effective communicator to all levels of management
- Leadership experience or equivalent in a related field. Required
- Shows excellent judgment and high level of emotional intelligence
- Compensation Experience Required
- Business Analysis Skill – documentation of specifications
- Helpdesk process experience or exposure advantageous
4
Skills For Central Request System Manager Resume
- Experience in Esri Arc GIS server software
- Experience in Windows Server 2xxx and MS Exchange 2xxx implementation and administration
- Experience with IT Service Management and tools
- Experience of systems support and maintenance in the NATO environment
- Reporting data accurately and turning it into useful information which has context and supporting narrative
- Working across disciplines and teams, develops strategic solutions to complex, non-routine problems during the design and planning phases
5
Skills For Imaging System Manager Resume
- Providing UK stores with existing accurate managing hours tools
- Managing the day-to-day support of incoming packaging requests
- Troubleshooting issues, reviewing log files, and owning the issue to resolution
- Working knowledge of Oil Industry and the retail petroleum sector in particular, distribution and dynamics affecting the market place
- Monitoring and troubleshooting the customer’s infrastructure
- Providing the UK business with calculated financial results of making operational changes
- Developing and building analytical models to understand deviation in driver data/output for our productivity models
- Using SCCM to track and manage Software Assets leveraging inventory, collections, and deployments
- Willing to relocate to Maui, Hawaii
6
Skills For Adobe Aem-system Manager Resume
- Bringing data to life for decision makers through clear and impactful presentation and communication
- Operating system (specially RedHat, SLES, Solaris)
- Ongoing development of personal expertise is critical to success in this role
- Consulting with infrastructure operations, development personnel, and support teams to provide technical advice and to resolve problems
- Continuously looking for better ways of doing things learning from outside and improving what we currently do
7
Skills For System Manager AAR Resume
- Interface to the tool providers for monitoring and driving the tool chain development according to internal needs
- Degreed in Computer Engineering/Science or Electronics/Electrical Engineering
- Has a consulting mindset to support the driving change continuously
- Ability and native desire to learn new technologies / coding and scripting languages constantly a requirement
- Create system documentation, testing, training, and post-deployment assessments
- Business Process Mapping/Modeling
- Specialized development in commercial or business acumen, financial or strategic thinking
- Evaluate and test new SCCM updates for compatibility with the Operating System Deployment environment
- A sound understanding of the Autonomous Vehicle Industry
8
Skills For Service System Manager With German Resume
- Knowledge of NATO responsibilities and organization, including Allied Command Operations (ACO) and Allied Command Transformation (ACT)
- Proficient with Microsoft Operating Systems (Windows Server 2003/2008/2012) and Microsoft products
- Familiar with Networking and Communication
- Knowledge of the ICT infrastructure (hardware, databases, operating systems, LAN/WAN, etc)
- Coordinate on-going continuous improvement efforts for system
- Responsible for continuous review and improvement of processes and services in support of the company’s overall Document Imaging strategic vision
- Makes recommendations for product solutions based upon feedback from business units and customer base, ensuring alignment with strategy and business outcomes
- Respond to phone/email support requests; provide CRS usage instructions and User Training
9
Skills For Performance Tracking System Manager Resume
- Make procedural decisions and judgments
- Results orientated and data-driven individual, who manages situations though facts and KPI, and able to produce and drive effective action plans and countermeasures
- Previous experience in a customer service and/or data management/IT environment
- High attention to details & recognition of patterns
- OS: Windows Server 2008 R2, Windows 7
- Knowledge of NATO Security Policy and Regulations
10
Skills For Senior System Manager Resume
- Knowledge of the security architecture of AirC2 systems maintained by the NCI Agency, preferably ACCS
- Adhere to Micron’s established processes and policies
- Define and adhere to established service and operational level agreements
- Identify service improvement opportunities
- Expert proficiency in: Sharepoint Design, Info Path design, Access/SQL databases
- Solid understanding to the connected vehicle, ADAS, AV and automotive ecosystem in Northern CA to include OEM’s, tiers, software, firmware and ASIC developers
List of Typical Responsibilities For a System Manager Resume
1
Responsibilities For System Manager Level Iv-v Resume
- Provide immediate support in case of escalations for High Priority CMS & PKI incidents (P1 or P2)
- Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software
- Perform system maintenance functions including updates to foundation tables and data integrity monitoring
- Monitors and assists in problem areas that include technical systems used and accessed by the billing staff in the daily processing of claims
- Change Image to several Servers in a Virtual environment using Citrix Provisioning Tool
- Work on challenging technical tasks, as part of the team, to further build up and improve knowledge sharing
- Perform data analytics using EB’s PeopleSoft HRIS (upon request, or scheduled cadence)
2
Responsibilities For System Manager, Transfusion Services Resume
- Maintains PeopleSoft system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor
- Secures PeopleSoft system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation
- Implement and sustain critical controls on Job card processing for in and out of contract determinations
- Maintain contract terms for job card and billing submissions
- Technical documents (Support Articles and How to's) creation/updating for ServiceDesk and CMS & PKI L2 support on regular intervals
- Perform internal CMS & PKI monthly and weekly reporting
- Manage system monitoring setup and standardization of features and usage
- Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization
3
Responsibilities For IT System Manager Resume
- Maintain standards of operations, such as backups, naming standards, and configurations
- Provide training for new team members
- Create the report for the morning call
- Restrict the access to all users to the Servers / Farm using a custom tool
- Check that the new img is distributed correct and the servers are up and running correctly
4
Responsibilities For Central Request System Manager Resume
- Install new software on Windows Servers 2008 R2 using custom installer or standard Microsoft installer package
- Safety-conscious way of working
- Aware about ITIL procedure or willing to learn
- Support month-end and year-end close process with Accounts receivable and Open Deliveries
- Management of chip production and allocation to various fleet companies in conjunction with fleet managers
5
Responsibilities For Imaging System Manager Resume
- Translating business requirements into functional specs, compiling specs, involvement in test cases and systems testing and ensuring that the business requirements are delivered in the implemented solution as well as reporting from various sources to key clients
- Replication mechanism (NTFRS/DFSR/SYSVOL replication)
- Network and Authentication protocols (DNS, Radius, DHCP, RPC, LDAP, Kerberos, NTLM, KMS, etc.)
- Management of Active Directory Federation Services (PKI, CA, ADFS)
- Management of Azure and AD Connect
6
Responsibilities For Adobe Aem-system Manager Resume
- Knowledge of how to schedule and track complex projects
- Maintain the operational and support environments for NNPS systems and manage all support and day-to-day system administration activities in order to sustain their availability, integrity and security
- Support the analysis, design, implementation and maintenance of authorized software changes, related applications software and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security
- Design, implement, document, and test software using relevant software engineering technologies and methods using the available tools to support the full software lifecycle
- Manage the service transition of systems and services to the operational environment
- Establish and maintain operational system support related directives, procedures and instructions
- Supervise and direct the activities of assigned technical staff and contractor personnel
- Provide inputs for the Programme of Work, the Medium Term Financial Plan, the annual O&M budget preparation and other system support related budget allocations (e.g. TDY, training, contractor support) for all assigned projects
7
Responsibilities For System Manager AAR Resume
- Prepare Statements of Work and related documentation for the procurement of contractual services and monitors and provides guidance to contractors hired to support the assigned systems
- Deputize for higher grade staff, if required
- Serve as the functional expert for the OMS/DOM solution
- Own OMS/DOM configuration and maintenance
- Drive the elicitation, definition, and documentation of requirements
- Support the facilitation of design sessions with stakeholder and development teams to define solution options
- Coordinate user test case development and execution
- Drive issues to root cause identification and resolution
8
Responsibilities For Service System Manager With German Resume
- Work with various business teams to create reports and dashboards to measure and inform stakeholder teams on KPI’s and metrics
- Capture action items and decisions and report the information across project and stakeholder teams
- Develop and substantiate business cases to change DOM/OMS configuration or functional process
- Contribute to the development of project plans and execution of new functionality
- Responsible for creating a continuous improvement process, investigating problems, generating recommendations, and implementing solutions based on the use of analytical tools
- Provide technical support to L2 for CMS & PKI incidents and problem solving
- Share advanced Knowledge of CMS & PKI service and use of it with L2 support on weekly basis (or in need), in a multidisciplinary environment
9
Responsibilities For Performance Tracking System Manager Resume
- Pro-active Technical Improvements for PKI service and applications of this PKI servic
- Accountable for billing activities prior to claims submission, including all corrections resulting from internal quality control processes, additional billing (e.g. secondary, missed billing, late charges, etc.) and verification of information / coverage
- Maintains up-to-date expertise and knowledge of healthcare billing laws, rules, regulations, and developments necessary for the organization to make informed business decisions. Ensures that staff is knowledgeable and compliant with all internal policies and procedures, as well as external regulatory requirements
- Acts as a liaison to management and staff in the designated clinical areas and to third-party payers on revenue cycle activities
- Develops and maintains an in-depth knowledge of the commercial and governmental payer billing requirements. Maintains an understanding of the payer billing nuances and stays abreast of ongoing changing third party payer billing requirements
- Identifies and monitors billing trends, develops standards and improved processes, conducts benchmark and competitive analysis or surveys, to build quality and efficiency in the billing function of the Revenue Cycle Operations
10
Responsibilities For Senior System Manager Resume
- Accountable for the day-to-day for the billing function in the Revenue Cycle Operations. Conducts regular reviews of the billing cycle to ensure accuracy and timeliness
- Three or more years of technical experiences in system management
- A self-motivated individual who can successfully manage and prioritize workload
- Install, configure, support, and maintain monitoring solutions
- Work with customers to gather requirements, propose, engineer, and provision solutions
- Coordinate planned downtime and software installs of your assigned services
- Communicate system status and coordinate maintenance activities
- Support day-to-day operations and provide customer support
- Provide 24x7 on-call technical support and expertise for customer issues and service provider escalation
Related to System Manager Resume Samples
Appeals Manager Resume Sample
Work Experience
• Monitor & report associate benchmarks and performance monthly to provide incentive or perform disciplinary action as required
• Evaluates new processes and makes recommendation for change
• Supervise staff; conduct performance reviews, sets unit standards, and scorecard g...
Professional Skills
• Strong critical thinking, analytical, rese...
• Superior organization and analytic skills,...
• Skills in time management (e.g., planning,...
Selling Manager Resume Sample
Work Experience
• Demonstrated ability to manage, develop, and motivate people while driving company and store initiatives
• Work well with others, as well as the ability to work independently to drive a successful department
• Provide leadership and customized coaching to Beauty Specialists, ...
Professional Skills
• Demonstrates ability to manage complex and...
• Professional appearance and strong communi...
• Management experience with comparable volu...
Workforce Manager Resume Sample
Work Experience
• Very strong working knowledge of MS Excel and MS SharePoint
• Demonstrable stakeholder management and business engagement experience
• Liaises with Operations to deliver effective staffing and scheduling strategies for business uni ts
• Validates inputs...
Professional Skills
• People management/coaching experience, and...
• Strong English communication (verbal and w...
• Planning and organizational skills that ef...
Servicing Manager Resume Sample
Work Experience
• Experience in the asset management industry
• Good product knowledge in multi-asset class
• Mature, strong communication skills and detailed-oriented
• Leading a team to ensure the timeliness and accuracy of Corporate Action and Dividend Payments to Cit...
Professional Skills
• Proven Leadership and Employee Management ...
• Proven Leadership and Employee Management ...
• Strong focus on Client service/experience ...
Manager, Enterprise Resume Sample
Work Experience
• Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
• Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. This includes
• Development of business...
Professional Skills
• Proven leadership skills with the manageri...
• Strong communication and interpersonal ski...
• Communicate effectively and presentation s...
Mgr Capture Management Resume Sample
Work Experience
• Lead/Support Raytheon’s business proposal activities
• Leadership experience as an international capture/BD Lead for pursuits with experience in successful business captures in the airborne ISR market
• Direct experience in successfully working with systems controlled under t...
Professional Skills
• Experience with customer focused marketing...
• Demonstrated experience leading capture ac...
• Strategic planning and demonstrated relate...