Property Adjuster Resume Sample
Lydia Kohler
17712 Mertz Center,
Boston,
MA
+1 (555) 684 8697
Work Experience
Associate Adjuster Property
12/2015
-
PRESENT
San Francisco, CA
- Provides PROPERTY claims service via internal channels (phone/fax/email/mail/) to members and third party customers
- Adjusts low to moderately complex property claims. Severity of claims includes personal property claims involving low to moderate dollar value, structure claims involving low dollar and severity, and writing UPP estimates
- Acquires and applies basic knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the USAA claim handling process and procedures
- Seeks guidance from team members to resolve issues and identify appropriate issues for escalation
- Partners with and/or directs vendors and internal business partners to facilitate claims resolution
- Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CAT's
- Settle claims after determining insurance carrier’s liability, client’s instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate
- Examines claims forms
Property Adjuster
05/2010
-
06/2015
New York, NY
- Settles claims by determining insurance carrier’s liability
- Implement and coordinate the most effective management techniques to mitigate loss and expense payments. Settlement and reserving authority levels are moderate
- 3 to 5 years experience resolving moderately complex personal and commercial property loss claims
- Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation
- Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary
- Documents claim files and submits report for closure
- Recognizes subrogation situations and initiates appropriate action
Property Field Adjuster
01/2003
-
11/2009
Boston, MA
- Services assigned territory and brings assigned claims to conclusion
- Interacts with Agents and district sales managers on matters of mutual concern
- Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required
- Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation
- Assists in training of new claims adjusters
- Participates on Catastrophe Team when required
- Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims
- Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required
- Documents claim files and submits final report to file for closure
Education
DeVry University - Phoenix
1998 - 2003
Bachelor's Degree in Business
Professional Skills
- Strong analytical and mathematical ability with strong PC/laptop skills including on-line estimating programs such as Xactimate
- Strong negotiation, investigation and communication skills
- And strong PC/laptop skills to include claims or appraisal system Xactimate
- And strong PC/laptop skills to include a claims or appraisal system such as Xactimate and/or Simbility
- Possesses strong customer focus, service skills and behaviors
- Proficient knowledge of company products/services and application of knowledge, skills and abilities required
- Customer-centric with exceptional customer service skills
How to write Property Adjuster Resume
Property Adjuster role is responsible for claims, xactimate, appraisal, litigation, training, security, estimating, research, insurance, travel.
To write great resume for property adjuster job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Property Adjuster Resume
The section contact information is important in your property adjuster resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Property Adjuster Resume
The section work experience is an essential part of your property adjuster resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous property adjuster responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular property adjuster position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Property Adjuster resume experience can include:
- Demonstrated deep understanding and skill related to each phase of the claim handling process and/or estimation, restoration and construction experience
- Possesses functional knowledge and skills reflective of fully competent practitioner. Identifies possibly suspicious claims
- Easily adapts to new, different, or changing situations, requirements, and priorities
- Experience resolving moderately complex personal and commercial property loss claims
- A valid driver’s license and a clean driving record
- Previous experience adjusting complex property claims and claims with heavy losses
Education on a Property Adjuster Resume
Make sure to make education a priority on your property adjuster resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your property adjuster experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Property Adjuster Resume
When listing skills on your property adjuster resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical property adjuster skills:
- Demonstrated ability to efficiently and effectively handle simple to moderately complex P/C claims
- Prior property field adjuster experience to include CAT deployment
- Applies communication skills to interpret caller’s inquiries and offers options and resolutions
- Strong communicator with strong analytical and mathematical ability
- Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license
- Experience multi-tasking within a Windows operating system environment required
List of Typical Experience For a Property Adjuster Resume
1
Experience For Outside Property Adjuster Resume
- Handle challenging situations and people with tact and diplomacy
- Responsible for recognizing questionable claims, subrogation and risk opportunities
- Identifies subrogation situations and initiates appropriate action
- Examine claims forms, policies and endorsements and client instructions
- Prepare reports required by client, local, state and federal governments
- Obtains demands and makes offers to claimants
2
Experience For Property Field Adjuster Resume
- Licensed as required by the state of HI
- Settles claims by determining clients coverages, liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
- Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence
- Settles claims by determining insurance carrier’s liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
- Flexibility to relocate based upon business need
3
Experience For Associate Adjuster Property Resume
- Investigates claims by interviewing insured, claimants and witnesses, requesting and obtaining official reports, by requesting and obtaining physical damage inspection reports, and by comparing claim information with evidence
- Responsibilities of a CAT Claims Adjuster include
- Military candidates encouraged to apply!
- Make prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan, and perform an initial exposure assessment
- Scope and estimate first party homeowners claims, commercial claims, personal property claims as well as time element damages using company approved software applications
- Sets loss reserves with approval of client and management
- Creates day to day agenda with assistance of manager/supervisor
4
Experience For Senior Property Desk Adjuster Resume
- Perform field work in adverse weather
- Perform on-site and virtual inspection of damages within regional territory
- Document all claim activity to support the claim file
- Physically inspect assigned losses within territory, as assigned
- Provide the individual Claims Management on Boulder Claims losses/claims. This involves direction and guidance to the independent, vendors, contractors, and Boulder Claims’ clients
- Generate comprehensive reports on assigned claims
5
Experience For Personal Property Field Claim Adjuster Resume
- Review and analyze reports from independents, experts, and vendors
- Interpret and apply coverages on Boulder Claims’ losses
- Pay claims within established or extended authority
- Attend mediation, arbitration, appraisal, and other legal hearings and proceedings
- Learn and work with subscription policies and within the London Market
- Participate in Boulder Claims’ Large Loss meetings with direction of IBC Leadership, as needed
- Assist Boulder Claims’ management with the due diligence process on prospective adjustment firms
6
Experience For Property Field Claim Adjuster Resume
- Where appropriate, meet with ICAT producers
- Where appropriate, attend meetings in Broomfield and other locations
- Represent ICAT/Boulder Claims at designated industry events
- Where appropriate, conduct inspections of ICAT buildings, in support of ICAT’s IBU
- Provides feedback on claims procedures and processes
- Makes prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan and perform an initial exposure assessment
7
Experience For Associate Property Adjuster Resume
- Conducts investigation to determine coverage, liability, and damages, including recorded statements and coordination of field inspections or experts when necessary based on Department Best Practices
- Scope and estimate significant structural damages to property
- Investigates cause and origin of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, other adjusters, public personnel, etc
- Identifies complex issues and seeks assistance as needed from management
- Sets reserves within authority and recommends settlement values when loss exceeds authority
- CURRENTLY SEEKING TALENT TO SUPPORT OUR SOUTHERN SAN DIEGO VALLEY, CA AREA
- CURRENTLY SEEKING TALENT TO SUPPORT OUR WESTERN METROPOLITAN DENVER MARKET
- Career advancementpotential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
- Successful completion of ERIE’s Smart Start Program, required
8
Experience For Licensed Property & Casualty Claims Adjuster Resume
- Successful completion of ERIE's Smart Start Program, required
- Bilingualism in English and French (asset)
- Advanced knowledge of Xactimate
- Reside in the Southern San Diego Valley, CA area
- Intermediate knowledge of Xactanalysis and Xact Contents
- Reside in the Denver, CO area
- Work hours in excess of 40 hours per week
- Perform work in a noisy/loud work environment
- Current Texas License in Property
9
Experience For Property Claim Desk Adjuster Resume
- Gather facts and draw conclusions, interpret complex requirements/issues and work independently
- Acquire and maintain required licenses
- Reside in or able to relocate to San Diego County, CA
- Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines
- Responsible for data accuracy and the issuance of payments to vendors, insured and experts
10
Experience For Field Property Contents Claims Adjuster Resume
- Review and compile facts, policy, and technical reports, analyze Xactware estimates, value of claim and negotiate/settle claim accordingly
- Effectively advice and counsel customers on claim status, provide prompt and exemplary customer service and while keeping related parties informed of the claims status
- Responsible to ensure all correspondence is completed in a time efficient/effective manner including the creation of Critical Path, Proof of Loss and reservation of rights letters etc..
- Meets Property team performance expectations that are set individually and contributes to team success
- Intermediate property construction knowledge
- Advanced knowledge of property insurance policies and endorsements
List of Typical Skills For a Property Adjuster Resume
1
Skills For Outside Property Adjuster Resume
- Contributes to business goals, performance metrics, and effectively uses tools & technology
- Prior field experience to include CAT deployment
- Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more
- Experience multi-tasking within a Windows operating system environment
- Experience handling dwelling claims
- Two years claims adjusting experience, preferably with property claims; or
- Insurance experience, in dealing with residential and commercial property losses
- First party commercial & residential property (structures) claim estimating experience
2
Skills For Property Field Adjuster Resume
- Property Field Adjusting experience
- One to three years of Field Property Estimating and coverage assessment experience
- Property claims adjusting experience
- Experience resolving moderately complex personal and commercial property loss claims
- Operate a motor vehicle 4-5 hours per day and to get in and out of the vehicle numerous times during the day
- Four years construction experience; or
- Strong background in Property and Commerical LInes Insurance
3
Skills For Associate Adjuster Property Resume
- Customer contact experience required
- Previous experience within the insurance industry within the line of business is required
- Claims experience with an insurance company as a Staff Property Adjuster
- Claims experience with an insurance company as a staff Property Adjuster or Appraiser
- Advanced experience with public adjusters
- Demonstrates a willingness to learn the claims process and lines of business
4
Skills For Senior Property Desk Adjuster Resume
- Willing to deploy on CAT duty
- Responsible for confirming coverage and compiling FNOL information for incoming claims
- Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims
- Investigate claims by interviewing claimants and witnesses, obtaining official reports and by inspecting physical damage
- Utilize computerized software applications for writing and reviewing building damage estimates
- On-going training opportunities through every stage of your career
- Successfully completes Technical Learning Center Training within one year of hire date
- Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients
5
Skills For Personal Property Field Claim Adjuster Resume
- Computer keyboarding, travel as required
- Contracts and coverages, and USAA claim handling process and procedures
- First party commercial & residential property (structures) claim estimating required
- Work in a fast paced, changing or stressful environment
- Also responsible for reviewing case law to determine liability
- Adheres to and supports policies surrounding attendance
6
Skills For Property Field Claim Adjuster Resume
- Intermediate knowledge and proficiency in Xactimate estimating platform
- Actively pursuing continued education
- Records additional information/data into the company’s network updating the electronic claim file
- Settle claims by determining insurance carrier’s liability, client’s instructions, and authority levels
- Handle personal and commercial property claims requiring outside field investigations and/or inspections
7
Skills For Associate Property Adjuster Resume
- Thorough understanding of policies and endorsements related to P/C insurance coverages
- Successfully applied knowledge of each phase of the claim handling process
- Review and approval on reports on losses exceeding $10,000
- Completion of Crawford and Company basic property class, and/or continuing education required for advancement
- Load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work
8
Skills For Licensed Property & Casualty Claims Adjuster Resume
- Bend, walk, and climb for several consecutive hours while inspecting damaged buildings, often with utilities turned off or inoperable
- Use a ladder safely to get onto and off of roofs, and maintain balance while inspecting roofs
- Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act
- Conduct the negotiation or settlement of assigned claims with insureds, public adjusters, attorneys, and other parties representing ICAT insureds
- Generate the full scope of claims correspondence, as needed, on assigned claims, seeking appropriate approval as needed
- When appropriate, solicit adjusting assignments from “other” potential clients
9
Skills For Property Claim Desk Adjuster Resume
- Train and/or lead vendors following the occurrence of a catastrophic event as assigned
- Assist with Boulder Claims/ICAT training to adjustment companies, adjusters, and other partners
- Assist Boulder Claims’ management with audits on independent adjusting companies
- Attend internal and external training and seminars
- Works within operating systems, policies and procedures that achieve the directives of the strategic plans of the business unit and company
- Handles moderately complex claims involving coverage and moderate damages as defined by Department processes and procedures
- Handles moderately complex claims involving coverage and damage assessments
- Evaluate On-Site Property losses
- Adjusts moderately complex to complex property claims. Severity of claims includes structure claims involving moderate to high dollar value II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value
10
Skills For Field Property Contents Claims Adjuster Resume
- Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and USAA claim handling process and procedures
- Partners with directs, and/or re-inspects vendors and internal business partners to facilitate quality control and/or claims resolution
- Be able to lift/carry up to 50 pounds
- Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy
- Adjusts moderately complex to complex property claims
- Severity of claims includes personal property claims involving low to moderate value, structure claims involving moderate to high dollar value and severity, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value
- Severity of claims includes personal property claims involving moderate to high dollar value, structure claims involving moderate to high dollar value and severity, ALE claims, Section II liability claims involving lower severity physical damage, and writing UPP and moderate valued dwelling estimates
- Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CAT events
List of Typical Responsibilities For a Property Adjuster Resume
1
Responsibilities For Outside Property Adjuster Resume
- Travel and/or work catastrophe duty when needed
- Current adjuster license or the ability to obtain an adjuster license within six months of hire
- Offer of employment is contingent upon positive results of applicable background checks
- Insurance industry designations such as SCLA, AIC, INS, CPCU, etc..
- State issued Adjuster License(s)
2
Responsibilities For Property Field Adjuster Resume
- A company car is provided
- Proficient in Xactimate Version 28
- Live within 25 miles of Chatham County
- Advance knowledge of Xactimate
- Advanced knowledge of Xactanalysis and Xact Contents
3
Responsibilities For Associate Adjuster Property Resume
- Advanced knowledge of property claims contracts and interpretation of case law
- Reside in the Las Vegas Nevada area or relocate at own expense
- Obtain applicable adjuster license within a specific number of attempts
- Insurance industry designations such as SCLA, AIC, INS, CPCU, etc
- Advanced knowledge of Co-op and Condominium losses
4
Responsibilities For Senior Property Desk Adjuster Resume
- Industry designations such as CPCU, AIC, SCLA
- Flexibility to work outside base location
- Company car is provided
- Sets loss reserve
- Adjusts moderately complex to complex property claims. Severity of claims includes structure claims involving moderate to high dollar value and severity, personal property claims involving low to moderate value, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value
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