Property Claims Adjuster Resume Sample
Brianne Dooley
175 Williamson Place,
Detroit,
MI
+1 (555) 895 0003
Work Experience
Senior Field Property Claims Adjuster
09/2015
-
PRESENT
San Francisco, CA
- Creates and analyzes severe incident reports, reinsurance reports and other information to senior leadership, claims management, and underwriting
- Leads or serves on various project teams as assigned based on business need.Search Jobs US
- Investigates, evaluates, negotiates and brings to a final resolution complex and severe litigation and attorney represented casualty claims. Adjusts casualty claims of complex and severe nature requiring investigation, liability evaluation and negotiation. Supervises the activities of defense counsel to expedite settlement
- Responsible for the disposition of claims in accordance with Best Claims practices
- Provides advice and counsel to claims personnel. Promotes and provides ""On Your Side"" customer service
- Investigates and effectively resolves personal lines liability claims via telephone
- Responsible for the disposition of claims in accordance with prescribed authority and according to best claims practices.Search Jobs US
- Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Ability to manage a pending of severe complexity claims assigned under minimal supervision
- Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of moderate-high severity
Field Property Claims Adjuster
01/2011
-
08/2015
Los Angeles, CA
- Needs to be able to travel 2 weeks for training
- Meeting with our customers in person to investigate, determining coverage of loss, and adjusting all elements of routine Property Loss claims
- More than 3 years experience resolving moderately complex personal and commercial property loss claims in Albany
- Knowledge or experience in commercial property claims adjusting methods (coverage evaluation, loss assessment, etc.), legal/regulatory environment, financial concepts
- Commitment to providing exemplary service to our customers
- Demonstrated understanding of building construction principles. Knowledge of coverage's provided within various homeowner policies
- While speaking to our in person, investigates, determines coverage of loss, and adjusts all elements of routine Property Loss claims
Inside Property Claims Adjuster
03/2007
-
11/2010
Boston, MA
- Experience mentoring and training less experienced team members
- Under technical direction, use discretion and independent judgment to analyze claim forms, policies and endorsements, client instructions and other records to determine whether the loss falls within the policy coverage
- While speaking to our customers via phone / face to face video, investigates, determines coverage of loss, and adjusts all elements of routine Property Loss Claims
- Under minimal supervision, is responsible for planning and executing the processing of assigned first party property claims that are of mid to high complexity and/or severe in nature from beginning to end
- Direct outside vendors and experts retained to assist in the claim investigation, and closely control claims costs
- Investigates claims exercising discretion and judgment in determining the meaning of facts, coverage, claim value, negotiating strategy, reserve levels, and other considerations in resolving a claim
- Establishes indemnity and expense reserves as the claim transpires. Controls and manages claim related expenses
- Develops and executes resolution plans, including the avoidance/minimization of litigation. Works with and actively monitors and manages defense counsel. Minimizes loss cost through identification of subrogation and prompt disposition
Education
Wittenberg University
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Adjusting skills commensurate with job responsibilities
- Currently looking for an experienced Field Property Adjuster to service the North Houston metro area. Salary based on experience.
- Claims adjusting experience in the insurance industry
- Experience in conflict resolution and problem solving
- The position requires experience handling mid to large personal/commercial property losses across multiple coverage exposures
- Commitment to delivering an exceptional customer experience
- Provide an exceptional customer service experience
How to write Property Claims Adjuster Resume
Property Claims Adjuster role is responsible for reporting, software, retail, training, litigation, research, insurance, travel, negotiation, outlook.
To write great resume for property claims adjuster job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Property Claims Adjuster Resume
The section contact information is important in your property claims adjuster resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Property Claims Adjuster Resume
The section work experience is an essential part of your property claims adjuster resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous property claims adjuster responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular property claims adjuster position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Property Claims Adjuster resume experience can include:
- Communicates with agents, insureds, claimants, and company personnel, keeping them apprised of appropriate information. Discusses possible coverage issues with supervisor and drafts coverage positions as applicable
- Proficient in the ability to review and validate Xactimate damage estimates. Uses photographs, scope notes and measurements to assist in the decision making process. Has the ability to work with contractors and restoration companies
- Seeks appropriate guidance and communicates pursuant to authority structure. Determines and fulfills reporting requirements to supervisor/manager, Home Office, SIU, client companies and reinsurers
- Strong written and communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills
- Effectively negotiate settlements with contractors, adjusters, or any insured representative
- Demonstrated proficiency with Microsoft Office products and claims related software programs
Education on a Property Claims Adjuster Resume
Make sure to make education a priority on your property claims adjuster resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your property claims adjuster experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Property Claims Adjuster Resume
When listing skills on your property claims adjuster resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical property claims adjuster skills:
- · Excellent communication skills – both written and oral
- Good interpersonal, analytical, investigative, and negotiation skills required
- · Computer skills - MS Word, Excel, Outlook
- Strong knowledge of claims handling procedures, and a full working knowledge of claims operations and procedures
- Juris Doctor and 2 or more years of experience in the Claims and Litigation area, including property claims, within the Insurance industry
- Claims experience in property line of business, including business interruption
List of Typical Experience For a Property Claims Adjuster Resume
1
Experience For Field Property Claims Adjuster Resume
- Conduct a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of property losses. Reviews and utilizes financial statements to adjust short duration business interruption losses
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity
- Handle moderate- severe complexity claims assigned under little supervision
- Investigate and determine coverage of loss onsite and adjusts all elements of Property Loss claims of moderate-high severity
- Handle moderate-severe complexity claims assigned under little supervision
- Band range of CL1-3
- Has and maintains all appropriate licenses and registrations for the role per state requirement
- Obtain adjuster license in home or designated state within 180 days of employment
List of Typical Skills For a Property Claims Adjuster Resume
1
Skills For Field Property Claims Adjuster Resume
- Claims experience in line of business
- Customer service experience, preferably in a retail environment
- Field Adjuster with both commercial and personal lines experience
- Inside commercial lines experience
- Handles contents inventories and basic and occasionally moderately complex contents pricing analysis and prepares claims reports
- In the Claims Foundational Training Program
- Obtain proper licensing as required.Benefits
2
Skills For Inside Property Claims Adjuster Resume
- Prepares basic and occasionally moderately complex damage estimates
- Investigates, reviews, determines and verifies basic coverage/policy information
- Reviews/approves basic repair estimate
- Inspect roofs and small, confined spaces that have been damaged
- · Proficiency with smartphones and applications
- Travel to either Denver or Grand Junction for team meetings
- Engage and manage consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary
- Establish and maintain accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes; monitors the costs to ensure they are reasonable and necessary
3
Skills For Bilingual Inside Property Claims Adjuster Resume
- Keep the insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Determines depreciation of claim
- Affirm or deny coverage of the claim based on the facts and the policy terms and conditions
- Develop information necessary to make advance, partial and final payments when appropriate
- Keep the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made
- Knowledge of commercial property claims adjusting methods (coverage evaluation, loss assessment, etc.), legal/regulatory environment, financial concepts
- Manages, processes and resolves routine claims assigned by Claims Team Manager. Evaluates liability and settles claims within prescribed procedures and authority
4
Skills For Inside Specialized Services Property Claims Adjuster Resume
- Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings
- Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings
- Makes recommendations towards ensuring adequacy of reserves
- Trains to make effective use of loss management techniques (Direct Dealing; ICP; V3 checks; open end releases; first call settlements). With coaching from the Team Manager, negotiates settlements with attorneys, claimants, and/or co-defendants
- Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof
- Scope and estimate real property, personal property and time element damages using company approved software applications
- Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims
- Can work cooperatively with experts as needed to conduct investigations, confirm findings, and support evaluations
- Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn
5
Skills For Senior Field Property Claims Adjuster Resume
- Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations
- Maintains accurate, thorough field notes, journal entries, and time and expense records as required
- Physical ability and willingness to climb onto roofs and into attics and other small places and to lift and climb ladders. Can investigate insurance claims in any of a variety of settings
- LIST QUALIFICATIONS FROM GATEWAY JOB PROFILES
- Identifies any subrogation potential and liability exposures and consults with supervisor
6
Skills For Inside Catastrophe Property Claims Adjuster Safeco Resume
- Performs all claims related functions with guided assistance and input from their supervisor
- Examine claim forms and other records to confirm coverage for loss or damage
- Review and audit estimates received and settle claims within prescribed limits of authority
- Issue payments or deny claim in a timely manner in accordance with policy conditions
- Recognize and document subrogation and salvage opportunities and refer accordingly
- Initiates contact with insureds, claimants, and all relevant parties to gather basic formation, obtain recorded statements (when necessary), and explain the overall claims process
7
Skills For Inside Property Claims Adjuster, Catastrophe Resume
- Adjusting assigned claims within an agreed authority from first advice through to settlement and ensuring that XL Catlin guidelines and standards are maintained
- Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens
- Claims experience
- Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law
- Inside personal lines experience
- · Customer service experience, preferably in a retail environment
- Property Adjuster with both commercial and personal lines experience
- Working knowledge of insurance policies and regulatory environments
- Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
8
Skills For Large Loss Property Claims Adjuster Resume
- Take responsibility for handling various accounts within the Property claims team
- Manage lawyers, adjusters and Third Party Administrators pursuant to agreed budgets and to ensure the effective management of claims within XL Catlin policies and guidelines
- While meeting with our customers at their residence, investigates, determines coverage of loss, and adjusts all elements of routine Property Loss claims
- Handles basic additional living expense claims as needed
- Handles basic contents inventories and pricing analysis and prepares claims reports
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements
9
Skills For Field Catastrophe Property Claims Adjuster Resume
- Completion of advanced property training
- Maintain professional and technical knowledge through continuing education programs
- Assist the relevant Claims Manager in the collation of data, production of reports and any other ad hoc requests
- The ability to identify problems early and provide suitable solutions promptly. Ability to work on own initiative and have the courage of own convictions to make decisions
- Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim
- Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity
10
Skills For Inside Catastrophe Property Claims Adjuster Resume
- Consults police and hospital records, and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance
- Revises case reserves in assigned claims files to cover probable costs
- Handles moderate- severe complexity claims assigned under little supervision
- Works with a Field Appraiser or Liberty network contractor in the appraisal process of moderate- severe complexity claims
- Focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints)
- Reviews/approves repair estimate
- Prepares basic damage estimates
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