Propositions Manager Resume Sample
Danika Witting
76286 Herzog Cliff,
San Francisco,
CA
+1 (555) 184 6449
Work Experience
Senior Propositions Manager
10/2016
-
PRESENT
Dallas, TX
- Meet performance targets for sales, profit (net contribution) and customer satisfaction, consistently delivering improvements across all metrics
- Develop deep understanding of proposition and the market, identifying future trends and opportunities and incorporate latest thinking into proposition strategy
- Test hypotheses and learn at pace to shape development of proposition
- Secure support for strategy and change programme at all stakeholder levels
- Secure funding for projects as required and deliver projects to time and within budget
- Engage Retail and Field Team colleagues to gain their input and support for strategy and change initiatives; implementation in store is accurate, timely and with clearly understood rationale
- Great teamwork and communication, evidenced by positive feedback from peers, cross-functional and cross-category teams
- Broad commercial and marketing skills based around customer insight, proposition development, pricing, strategy and marketing execution
- Lead and work within cross functional project groups
Propositions Manager
02/2012
-
07/2016
Detroit, MI
- Not afraid of challenging established norms and creating new ways of thinking/acting
- Develop and shape the proposition territories for all DLG portfolio brands to meet the needs of target audiences, associated insights and brand positioning. Ensure that the propositions are consistent with commercial strategy and objectives
- Develop customer centric propositions which support proposition need territories and consumer insight, developing them from the ideation phase through to launch following the DLG Proposition Development Framework
- Lead cross functional teams to enable delivery of compelling, market leading propositions that are customer centric and obtain relevant sign off for each stage
- Provide effective handover of in life management to the relevant business area of to ensure the proposition is managed and meets trading KPIs requirements and continuously assess effectiveness to identify any improvements and future developments
- Ensure a post implementation review is carried out at an appropriate time, following launch to monitor performance against agreed measurements and business case assumptions, highlighting successes areas for improvements and performance
- Champion and embed the propositions development framework across the business ensuring that all propositions are following the 4 stages of proposition development process
- Support in developing future Motor and Home Proposition strategies and roadmap
Service & VAS Propositions Manager
10/2005
-
11/2011
Philadelphia, PA
- Further developing the market facing proposition for start-up’s, businesses switching banks and businesses that introduce Business Banking customers to Barclays
- Champion and embed the propositions development framework across the business ensuring that all propositions are following the 7 stages of proposition development process
- Leading and managing existing information based products which includes continuous enhancement of the product, leading on new iterations and ‘test & learn’ initiatives
- The ability to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix to different audiences
- The on-going management of existing information based products which include continuous enhancement of the product, leading on new iterations and optimising the product’s uptake and return
- The ability to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix (pricing, proposition) to different audiences
- Managing aspects of customer acquisition proposition and onboarding activity to meet the needs of the businesses
- Working as a top performing Proposition Manager, working towards a senior level position
- Deputising for the Senior Proposition Managers frequently and having good leadership skills
Education
Kent State University - Stark Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- Able to create, implement and manage complex stakeholder management plans often covering large numbers of stakeholders and covering mutli-organisational relationships
- Strong negotiating, influencing and collaboration skills
- Demonstrable B2C experience at a senior level with demonstrated expertise in understanding of the customer and developing customer led propositions
- Comfortable with ambiguity and able to operate effectively within a constantly changing environment
- Ensuring all product and proposition activity operates within Aviva and regulatory standards and appetite
- Experience in developing and bringing new propositions to market, through from gathering customer insight, to implementation
- Reasonable experience in a proposition/commercially aware role – including expertise in pricing/tariffing
How to write Propositions Manager Resume
Propositions Manager role is responsible for leadership, influencing, retail, finance, integration, procurement, refining, design, research, digital.
To write great resume for propositions manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Propositions Manager Resume
The section contact information is important in your propositions manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Propositions Manager Resume
The section work experience is an essential part of your propositions manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous propositions manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular propositions manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Propositions Manager resume experience can include:
- Online/digital experience with a proven understanding of the ecommerce/digital arena essential
- Understanding Brokers’ their needs and capabilities and working with them to maximise the effectiveness of proposition launches
- Experience in creating, developing or delivering business strategies
- Deliver an improved customer experience across our STBs and digital apps by working with and influencing key stakeholders
- A proven track record of achievement in the field of product, brand and marketing strategy
- Experience at developing influential materials which influence the direction of industry change
Education on a Propositions Manager Resume
Make sure to make education a priority on your propositions manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your propositions manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Propositions Manager Resume
When listing skills on your propositions manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical propositions manager skills:
- Project management experience and excellent organisation skills
- Influencing skills – using own knowledge, experience and data sources to influence individuals up to Managing Director level
- Able to navigate complex tasks & prioritise effectively
- Networking skills – developing internal and external business relationships
- Ensure the effective prioritization and delivery of Life proposition initiatives to feed in to the overall project portfolio
- Strong commercial acumen, as evidenced by track record on commercial decision making, and delivery of value adding propositions
List of Typical Experience For a Propositions Manager Resume
1
Experience For Senior Propositions Manager Resume
- Effective communicator with excellent interpersonal skills; articulate & concise in written and verbal communications
- Highly numerate with strong critical thinking skills
- Proven skills in managing a wide range of stakeholders at different levels in the organisation
- Driving a world-class experience for our customers, supporting our Barclays UK objectives and strategy
- Experience of delivering high-quality digital propositions, using a diverse range of methodologies, disciplines and tools
- Experience creating and implementing business cases
- Experience at working in multi-team functions teams to deliver complex solutions and influence senior stakeholders
- Support on developing a clear insights profile for customer segments to define future content, product and proposition priorities
- Experience in driving commercial performance
2
Experience For Senior SME Propositions Manager Resume
- Detailed understanding of customer journeys and customer experience – in particular the levers to build propositions delivered digitally
- Experience of working with a customer loyalty programme
- Create/ identify new proposition opportunities for the Experian Consumer experience
- Extensive experience in Product, Propositions Management or Strategy roles within financial services, preferably within the Payments industry
- Developing, launching and managing new propositions to market
- Monitoring the impact of new or existing propositions through MI tracking
- Working as a top performing Senior Proposition Manager, working towards Director level
- Leading the marketing and development strategy of a customer facing product
3
Experience For Service & VAS Propositions Manager Resume
- Owning the Income target for our portfolio of Acquiring / Processing solutions
- Pricing and packaging – manage pricing and proposition structure and plans
- Creating and updating content (presentations, documentation, sales and marketing collateral) to support the propositions strategies internally and externally
- Creating, maintaining and sharing reports and dashboards to track results and take corrective action
- Driving our regulatory strategy on multiple regulatory projects especially those impacting vulnerable customers and then bringing that to life
4
Experience For Senior Propositions Manager BT Devices Resume
- Bringing your ideas to life and selling them into senior management and stakeholders, working out how they align with the wider business strategy
- Undertaking customer research & competitor analysis, understanding core customer journey and customer needs
- Working with wider Aviva markets who have GI franchises to ensure the sharing of global best practice
- Owning and delivering small proposition development or elements of large propositional development on behalf of the team
- Leading customer acquisition proposition and onboarding activity to meet the needs of the businesses
- Driving P&L performance (Revenue and Margin) of our Acquiring solutions and associated value added services
- Building relationships and collaborating with internal and external stakeholders to improve proposition development
- Leading the development and delivery of quantitative and qualitative customer research and insights for our ongoing improvement initiatives
5
Experience For Client Propositions Manager Resume
- Analysing current business performance and presenting the key nuggets of information to senior management
- Working with insight teams to identify opportunities for customer enrichment and pricing
- Driving sales (upsells and cross sells) of new products we are adding to the portfolio
- Working with a small but ambitious team on the SME Book of work as agreed
- Understanding competitors, markets and distribution options to help support the development of a proposition pan
- Working with cross functional teams, as Product Owner to get new products and propositions to market, or support other SME POs as subject matter experts
- Defining our customer-centric propositions
- Maintaining an awareness of best practice and developments within the industry, to advise and guide colleagues across your area
6
Experience For Propositions Manager Resume
- Sound understanding of marketing communication strategies and comprehensive knowledge of the marketing mix
- Manage change programmes – be the business owner for driving proposition changes working closely with technology, billing and operation teams
- Develop strategy, positioning, pricing and brand opportunities
- Able to challenge existing assumptions and ways of doing things
- Work with multi-disciplinary teams including Product, Marketing, Finance, Technology, Programme Delivery and Insight & Decision Science on a daily basis
- Competitor Insight – own analysis of competitor pricing, product and messaging and circulate to wider business
- Proactively identifying and resolving blocks to implementation of proposition plans with stakeholders
7
Experience For Senior Propositions Manager Resume
- Review pricing and positioning in the market
- Lead virtual teams to ensure exceptional execution (in product, technology, agency, marketing)
- Support on developing clear customer segments and growth opportunities
- Own our competitor insight and utilise to improve our marketing and customer conversations
- Expertise in analysis of customer data to optimise targeting, communication and proposition development
- A detailed understanding of brand and commercial principles
8
Experience For Senior SME Propositions Manager Resume
- Maintain awareness of market context and competitor propositions, working with stakeholders across the business to identify what this means for NOW TV
- Align with the wider Sky business on proposition scoping and development opportunities
- Work closely with our commercial team to support the definition of our device proposition - balancing proposition and commercial requirements
- Proposition strategy – support development of product and proposition strategy based on evolving market landscape and customer insights
- Market and competitor analysis - developing a perspective market and competitor activity to inform what it might mean for Sky
9
Experience For Service & VAS Propositions Manager Resume
- Lead the optimisation of existing products/propositions to increase adoption and take up
- Interpret data gathered in research (such as focus groups, usability, brand awareness and tracking etc.) for business benefit and provide recommendations for action as part of product strategy
- Create and own the business case to evaluate and substantiate propositions
- Continuous evaluation and optimisation of the product lifecycle
- Experian in in GTM strategy
- Own the Sky Cinema quarterly dashboard and proactively use insight to drive proposition improvements
- Liaising with and influencing key partners and stakeholders to ensure coherent commercial and marketing plans are in place to support the achievement of the company and customer goals (advocacy, engagement, adoption, income)
- Actively managing existing long-term third party partners to develop great commercial outcomes, managing all controls, ensuring risks are mitigated and any issues are flagged as soon as they are identified
10
Experience For Senior Propositions Manager BT Devices Resume
- Experience in managing ground-breaking change and driving commercial outcomes within complex organisations
- Negotiating with new third party partners
- Extensive ability to use data to drive solutions and solve business challenges
- Able to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix (pricing, proposition) to different audiences and optimise overall proposition, placements, language, tone of voice
- Designing, developing and optimising payment acceptance propositions which delight our customers and help their business to grow
- Contributing to the development of the Business’ Short and Medium Term Plans to ensure timely delivery of plans in line with the deadlines of the planning cycle
- Influencing the future Product Strategy and the Roadmap over the MTP period
- Own the introduction and delivery of propositions for new solutions as well as maximise the profitability of existing solutions already in market
- Tailor and deliver these propositions across a number of strategic markets and sectors
List of Typical Skills For a Propositions Manager Resume
1
Skills For Senior Propositions Manager Resume
- Effective communicator with excellent interpersonal skills – articulate & concise in written and verbal communications
- Leadership skills – in particular, the ability to lead cross-functional teams and ensure buy-in to own projects & activities
- Demonstrable experience leading proposition management & development within a blue chip or consulting environment
- Experienced driving product & proposition activity with a subscription based product
- Experience managing an array of diverse stakeholders
- Previous experience within a research, competitor intelligence or marketing role is desirable but not a pre-requisite
- An experienced proposition professional with deep understanding of the insurance market and the it’s business models
2
Skills For Senior SME Propositions Manager Resume
- Proven ability to lead projects and take ownership and responsibility
- Media, Telecoms or FMCG sector experience
- Experience in developing compelling value propositions (customer, product, etc) and bringing them to market
- Creation/identification of new product / proposition opportunities for the in home experience
- Excellent written & verbal communication aptitude
- Briefing the requirements into product / technical suppliers and ensuring that they are delivered on time, on specification and to budget
- Building business cases and gaining buy in for initiatives through oral and written presentations
- Helping build Aviva propositions capability directly and through signature processes Propositions 2.0& Responsibilities
- Leading product team to create detailed & high quality requirement documents that consider all parts of the customer life cycle
3
Skills For Service & VAS Propositions Manager Resume
- Understanding of how to use available insight to create great customer & commercially viable propositions
- Understanding of how to use data, qualitative and quantitative research to assess new opportunities
- Strategic– comfortable with thinking about a problem and providing plausible solutions and recommendations
- Problem solving – looking for ways to overcome obstacles and find creative alternatives
- A marketing qualification is desirable but not essential
- Enthusiasm for using insight to understand our customers, headroom and competitors
- Develop and build business cases , gaining relevant inputs from other business areas
- A major contribution to BT’s financial performance and setting us up to invest for the future
4
Skills For Senior Propositions Manager BT Devices Resume
- Brand lead indicators: “delivering the right packages for our customers”, known for “reliability” and “innovation”
- Brand lead indicators: “delivering the right packages for our customers”
- Creation and ownership of business cases to evaluate and substantiate proposals, driving revenue and profit targets
- Communication of, and achieving agreement to, your proposals across a wide range of senior stakeholders
- The voice of our customers in all of our product deliveries, ensuring that all our deliveries have our customers at their heart
- Prepare the business case for proposition developments and the required internal and external approvals, including regulators
- Design and lead the "Take to Market" strategy and planning for new Life proposition launches and refreshes
- Actuarial know-how in pricing and valuation related is preferably
5
Skills For Client Propositions Manager Resume
- Extensive knowledge of HK Insurance products in Class A and regulatory filing process and practices
- Demonstrable knowledge of Life Proposition development and understanding of the digital market, customer, distributor and regulator
- Leverages stakholder relationships across BT, partners and customers to resolve issues and opportunities promptly
- Is able to suggest innovative ways of allocating resources effectively to create customer competitive advantage and ensure successful proposition creation and execution
- Analytical and commercially minded
- Numerical – can build business cases and is proficient in Excel
- Project Management – able to manage and work with the wider business to launch new products / features
- Develop and shape the proposition territories for all DLG portfolio brands to meet the needs of target audiences, associated insights and brand positioning, ensuring that the propositions are consistent with strategy and objectives
- Take a lead on articulating and framing the proposition to ensure it meets industry regulations and when required ensure there is appropriate substantiation
6
Skills For Propositions Manager Resume
- Participate and where required lead relevant consumer research groups through co-creation, stretching and building the propositions ideas with customers
- The resolution of a series of regulatory matters in an optimal way for BT and our customers
- Translate your personalised offer strategy into a series of achievable time horizons, then assess whether the existing delivery roadmap, Commercial requirements and action plans are in line with that strategy
- Influence existing delivery plans in order to optimise the Broadband offer strategy over the next 6 – 18 months
- Accountable for ARPU targets and delivering against key revenue/value KPI’s as per budget
- Market share – volume and value
- ARPU, Revenue, Gross Margin
7
Skills For Senior Propositions Manager Resume
- Devise and implement the proposition strategy for specific ranges of new products. Identify target customer segments and key commercial/technological levers to inform BT’s go to market approach
- Create robust structural economics and customer understanding to underpin all new proposition development
- Responsible for assessment of various sources of customer insight through the integration of quantitative and qualitative data sources
- Various location options: Rotherham, Leicester, Stockport, London
- Commercial analysis: Highly numerate with strong critical thinking skills. Able to structure data to find the optimum answer to a wide range commercial problems. For the most complex problems, able to brief specialist teams to undertake analysis on their behalf, and quickly interpret the results
- Personal impact: Able to effectively communicate their ideas and feelings in a way that gets the maximum positive reaction from their audience. Stands out from the crowd, and conveys a feeling of trustworthiness through mannerisms and communication style
8
Skills For Senior SME Propositions Manager Resume
- Communication: Able to communicate their ideas effectively with a wide range of stakeholders at different levels in the organisation, both one-to-one and one-to-many. Particularly skilled at verbal communication, and conveying complex commercial decisions visually through the use of PowerPoint and similar tools
- Drive for commercial success: Totally committed to achieving commercial objectives in the right way. See themselves as accountable for performance. Actively motivate and lead others to deliver performance
- Drive for service excellence: Show the same tenacity and drive to deliver fantastic service to our customers as well as commercial results. Does not regard the two sets of objectives as mutually exclusive, and actively seeks out opportunities to drive both customer and company benefits simultaneously
- Innovation and entrepreneurship: Challenges existing assumptions and ways of doing things. Actively looks for completely new ways to solve customer problems, in particular through the use of emerging digital technology. Seeks out new ideas from other walks of life and industries and looks to apply them to business banking
- Product management: Has a proven track record of managing all stages of the product lifecycle, ideally within financial services. Have a strong working knowledge of banking product P&Ls, and the key drivers of profitability and risk within these
9
Skills For Service & VAS Propositions Manager Resume
- Strategy generation: Can take a step back and look at long term trends within their product line and wider society. Use this long term perspective to identify the optimum strategy for the product line
- Controlling risk: Understands the core risk categories (operational, credit, market and conduct) and how these relate to particular banking products. Know how to use standard risk management processes i.e. identification, quantification, control development and quality assurance
- Experience of bringing together multiple component part across a complex portfolio, blending services with infrastructure and transactional services
- Excellent communicator, with ability & confidence to influence stakeholders across a number of different levels and disciplines
- Refine existing customer pricing to deliver more value and encourage customers to buy additional mobile services
10
Skills For Senior Propositions Manager BT Devices Resume
- A track record in using agile launch methodologies and demonstrating ability to drive rapid scale, is highly desirable
- Analytical, with an ability to create high level models & business cases
- Results driven mentality, able to critique and optimise performance
- Uses initiative to find fast solutions to challenges the business poses
- Technically fluent in digital: social, web, mobile, apps etc
List of Typical Responsibilities For a Propositions Manager Resume
1
Responsibilities For Senior Propositions Manager Resume
- Work effectively cross functionally, delivering results through teams across the wider business and Marketing, Digital and Data/Insight
- Experienced in working across a large, complex organisation at mid-senior level
- Looking at commercial, marketing, channels and then signing these off with finance
- Working with your colleagues in product, technology and channels to bring your opportunities to life
- Actively collaborative, able and willing to share best practice
- Able to interpret trends and information and form opinions / strategies
- Knowledge of online and mobile services, capabilities and trends
- The ability to identify and analyse economic, market and customer trends
2
Responsibilities For Senior SME Propositions Manager Resume
- Exposure to risk and rigour management
- Identify opportunities to develop the proposition to remain competitive and drive profitability
- Understand what we need from our content partnerships and work with our commercial teams to drive this
- Brief research to increase knowledge about what drives appeal & makes customers love us
- Present recommendations to our Management and Executive teams to get buy in for your ideas
3
Responsibilities For Service & VAS Propositions Manager Resume
- Business analysis - structuring and performing (or leading) the necessary analysis (e.g. sales, volume, market share, price, promotions, range, market performance) for strategic projects or support leadership team
- Go to Market – own GTM plans and briefs for product and proposition changes and how they are delivered across direct and indirect channels
- Collaboration – co-ordinating and participating in the various initiatives from other teams around the business such as strategy, content strategy, marketing strategy etc. to offer a long term vision and a category overall perspective
- Proposition Strategy, Development & Delivery with accountability for the overall customer propositions strategy, leading the development of commercial strategy for specific industry verticals and customer propositions, driving awareness, consideration, and commercial (lead generation & income) targets
- Commercial Management with the responsibility to deliver goals within the Short Term Plan (STP) and Medium Term Plan (MTP) within the control of the existing customer segment
- Customer Communications owning the overall segment communications & customer engagement plan, collaborating with business unit / technical experts, marketing, sales, legal and compliance teams to ensure that succinct, customer-friendly messages are delivered
- Stakeholder Engagement involving the liaising across the business, but specifically with Sales, Product, Marketing, Channel, Customer Insights, Finance, Analytics to successfully deliver the above
4
Responsibilities For Senior Propositions Manager BT Devices Resume
- Effective communicator with great interpersonal skills. Articulate & concise in all communication
- Good experience in Product, Propositions Management or Strategy roles within financial services, preferably within the Payments industry
- Strong commercial background with a track record in delivering business programmes
- Leading by example to ensure adherence to all regulatory requirement and applying appropriate controls in the interests of customers
- Able to interpret trends and information and form opinions and strategies
- Identify and define pricing & packaging strategies across the Communications Products portfolio: Support the Head of Propositions & the wider team in creating robust propositions that support the on-going growth & success of our Communications Products
- Creating and executing B2B propositions strategies – identifying, creating, delivering, scaling and communicating progress
- Engaging and mobilising UKI B2B stakeholders across lines of business to achieve business targets. Accountable for delivery of business case target post launch, holding PCU and sales stakeholders to account, and working with them to maximise ROI on proposition launch and development
5
Responsibilities For Client Propositions Manager Resume
- Translating propositions strategies into deliverables and working with team members and stakeholders to build impactful and creative business cases and implementation plans, both technical and across go to market
- Working with the Sales and Market Planning function, account teams and channel partners to identify market issues and opportunities for new proposition development
- Continuously evaluate the strategic opportunity, trends, and barriers for BPS within the corporate portfolio and target industry verticals, developing customer propositions & refining existing propositions where relevant
- Champion the customer proposition & growth agenda of assigned customer segments to meet the needs of customers, through leading & collaborating with cross-functional groups of stakeholders
- Shape, develop and bring to market compelling customer value propositions which incorporate business, brand, vertical, product, persona, pricing, distribution and servicing components
- Utilising customer & market insights, collaborate with Customer Solutions colleagues on initiatives to improve customer journeys & experience
- Continuously monitor market movements, trends, and competitor activity, feeding insights into propositions
- Provide direction on assigned customer segments & the associated strategic agenda to a range of stakeholders across the business where appropriate
6
Responsibilities For Propositions Manager Resume
- Contribute to commercial calendar plans
- Build and maintain a detailed understanding of specific customer segments and their P&L drivers, both in the short and long term, including: customers (profile, type, and needs), markets, environment, competitors (product, pricing, strategies) and cost drivers
- Define, monitor and drive the assigned customer segment business / P&L in the existing customer base. Could include implementing changes to pricing, product, servicing or other commercial levers of the proposition
- Ensure robust tracking and measures are in place and monitored across all activity. Summarise performance and key learnings for stakeholders, and implement plans to drive improvements in results
- Numerical with strong critical thinking skills with the ability to structure data to find the optimum answers to a wide range of commercial problems
- Effectively communicate their ideas and feelings in a way that gets the maximum positive reaction from their audience
- Experience of driving P&L performance and / or P&L understanding
- Execution – ability to manage projects to a high standard from end-to-end, delivering activity that evidences a tangible business benefit
7
Responsibilities For Senior Propositions Manager Resume
- Knowledge / experience of the BPS business
- Leading new product and proposition development for High Growth & Entrepreneur Business Banking
- Developing a comprehensive understanding of the market, customer needs and competitor activity to inform development of High Growth & Entrepreneur propositions
- Monitor, maintain and initiate controls for customer satisfaction where required
- Leading creative thinking which defines how Barclays can better meet customers’ needs, including working with third parties to develop truly innovative solutions
- Commission, specify and undertake analysis and research to explain how customers are behaving and ensure insights go beyond obvious trends to the real drivers of customer behaviour
8
Responsibilities For Senior SME Propositions Manager Resume
- Leading the design and delivery of innovative, market leading and commercially attractive propositions that are compelling to customers
- Leading/Representing High Growth & Entrepreneurs as appropriate during the proposition development cycle at ideation, high level requirements or other relevant workshops
- Totally committed to achieving commercial objectives in the right way. Seeing yourself as accountable for performance
- Lead the design and delivery of innovative, market leading and commercially attractive propositions that are compelling to customers
- A track record in managing the successful delivery of large commercial programmes to market
- Able to communicate their ideas effectively with a wide range of stakeholders conveying complex commercial decisions visually through the use of PowerPoint and similar tools
9
Responsibilities For Service & VAS Propositions Manager Resume
- Challenges existing assumptions and ways of doing things. Actively looks for completely new ways to solve customer problems through the use of emerging digital technology
- Understanding the core risk categories (operational, credit, market and conduct) and how these relate to particular banking products
- Be key person in being gatekeeper for changes/additions to the Proposition roadmap, ideas/impacts from across the business, assessing those against client, company and commercial lens – and agreeing with stakeholders a recommendation for Payment Integration & Customer Segments Performance Boards
- Be responsible for owning and maintaining the proposition development roadmap for a specific sector/vertical - working across key stakeholders including Product, Sales, Customer Experience and Channels – to track delivery
- Currently there are no supervisory responsibilities relating to this role
- Ensure that propositions have been customer tested, make extensive use of test and learns and pilots to ensure that the adoption rate is likely to be high
10
Responsibilities For Senior Propositions Manager BT Devices Resume
- Analytical acumen & ability to think strategically – can identify, size and explain a business opportunity
- Commercial awareness & management – able to understand financial information / business P&Ls and use commercial levers to maximise revenue opportunities, whilst ensuring a customer-centric approach to all activity to create win-win solutions & propositions
- Strong communication & influencing skills – able to share concepts / opportunities / actions to gain buy in across multiple stakeholder groups, incorporate numerous perspectives, and evolve projects & strategies to meet stakeholder requirements
- Knowledge of Corporate customer segments
- Some exposure to the Payments industry in the last 5 years
- Greenwich surveys have suggested that AMG’s investment communications are poorly perceived and that there is a need to improve the quality of investment marketing and investment communications delivery to key clients
- Lead the end-to-end development of a portfolio of business services and Connected Business propositions, implementing new and innovative products that respond to customer needs and deliver a strong business case
- Develop overall propositions strategy and associated roadmap. Use data from existing products and input from team to inform long-term roadmap
- Drive a culture where we design products that customers want, and where customers are treated fairly by our propositions. Working with each member of the team to ensure that they are regularly identifying customer needs and wants as roadmap progresses. Shifting roadmap strategy accordingly
Related to Propositions Manager Resume Samples
Channel Manager Resume Sample
Work Experience
• Clearly communicate each project’s needs within the organization and lead the execution of tasks to win the projects
• Continuous contact with wholesalers and other users to provide them with the appropriate information/assistance regarding Kohler Co. programs
• Frequent cont...
Professional Skills
• Solid Coaching and Leadership skills and e...
• Strong listening and questioning skills - ...
• Strong Excel skills, with experience in de...
Collaboration Manager Resume Sample
Work Experience
• Define and deliver an intranet and collaboration strategy to ensure LR’s new intranet continues to evolve and that we are using our internal digital collaboration tools to add value to the LR Group
• Experience in working with intranets (or websites) and collaboration tools - encouraging adoption a...
Professional Skills
• Strong project management skills: project ...
• Strong Visio and Excel skills
• A strong market orientation with experienc...
Resort Manager Resume Sample
Work Experience
• Provides excellent service consistent with the property core standards
• Proactively seeks to anticipate guests’ needs with a refined level of care and concern ensuring guest satisfaction and follow up
• Knowledgeable and familiar with all hotel services/features/amenities an...
Professional Skills
• Applying your strong computer skills in re...
• Excellent skills in Microsoft Office appli...
• Communication skills; demonstrate ability ...
Servicing Manager Resume Sample
Work Experience
• Experience in the asset management industry
• Good product knowledge in multi-asset class
• Mature, strong communication skills and detailed-oriented
• Leading a team to ensure the timeliness and accuracy of Corporate Action and Dividend Payments to Cit...
Professional Skills
• Proven Leadership and Employee Management ...
• Proven Leadership and Employee Management ...
• Strong focus on Client service/experience ...
Manager, Enterprise Resume Sample
Work Experience
• Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
• Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. This includes
• Development of business...
Professional Skills
• Proven leadership skills with the manageri...
• Strong communication and interpersonal ski...
• Communicate effectively and presentation s...
Mgr Capture Management Resume Sample
Work Experience
• Lead/Support Raytheon’s business proposal activities
• Leadership experience as an international capture/BD Lead for pursuits with experience in successful business captures in the airborne ISR market
• Direct experience in successfully working with systems controlled under t...
Professional Skills
• Experience with customer focused marketing...
• Demonstrated experience leading capture ac...
• Strategic planning and demonstrated relate...