Quality Manager Resume Sample
Dariana Hermann
413 Gutkowski Camp,
Boston,
MA
+1 (555) 200 6161
Work Experience
Quality Manager
08/2015
-
PRESENT
Phoenix, AZ
- Experience in Lean and Continuous improvement projects
- Experience working in an operations capacity
- Experience driving quality improvements across in cross functional teams, e.g. design and manufacturing
- Experience in International Quality System Standards
- Strong systems and process knowledge
- What is this equation used to calculate Cpk LSL = (x̄ – LSL) / 3s ?
- What is the final phase of the APQP development process?
Quality Manager
08/2010
-
04/2015
Chicago, IL
- What is the primary difference between Cpk and Ppk?
- Can lead Quality Engineers in a strong way & drive the quality culture in a fast paced manufacturing environment
- A person that can support the Quality Director in overall activity and setting stretch goals with the team (become a second in command for quality in the optics manufacturing business)
- Actively participate as a member of the leadership team in the deployment of the Eaton Business System (EBS) tools process to integrate initiatives into an overall comprehensive site strategy.
- Provide support to the Supply Chain Management organization relative to Supplier Quality activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the Division
- Apply principals and initiatives of the Eaton Quality System and Eaton Business System to the plant’s business and manufacturing processes for continuous improvement
- Coordinate and manage continuous improvement activities related to Quality including 8D’s, Kaizen events, BPI’s, Six Sigma projects, and other problem solving activities
Education
Missouri University of Science and Technology
2005 - 2010
Bachelor's Degree in Engineering
Professional Skills
- Specific skills include: basic computer skills, good feedback skills, and excellent communication skills (listening, verbal, written)
- Strong planning and organizational skills. Strong time management and leadership skills. Excellent analytical skills
- Proven leadership and managerial skills, interpersonal skills and personal development skills
- Excellent written communication and interpersonal skills along with strong time management and organizational skills
- Results oriented, strong analytical and problem solving skills, and excellent communication skills (written, verbal, presentation)
- Accomplished problem solving and analytical skills; as well as excellent verbal and written communicating skills
- Strong leadership and coaching skills and the proven experience to motivate a team
How to write Quality Manager Resume
Quality Manager role is responsible for leadership, interpersonal, computer, organizational, analytical, organization, presentation, microsoft, technical, english.
To write great resume for quality manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Manager Resume
The section contact information is important in your quality manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Manager Resume
The section work experience is an essential part of your quality manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Manager resume experience can include:
- Good Communication skills and coordinate ability. Strong Conflict resolution skills
- Have strong interpersonal skills and problem solving skills
- Excellent communication skills (presentation skills, oral, and written communications)
- Excellent computer, interpersonal, oral and written communication skills required. Computer skills
- Excellent problem solving skills are required, including experience preparing problem solving documents such as 8D’s
- Effective organizational and planning skills; managing near term priorities & strategic aspirations
Education on a Quality Manager Resume
Make sure to make education a priority on your quality manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Manager Resume
When listing skills on your quality manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality manager skills:
- Demonstrates experience utilizing effective interpersonal communication, supervisory, organizational and priority-setting skills
- Effective problem solving capabilities and interpersonal skills essential. Ability to effectively lead and develop a team with various experience levels
- Demonstrated experience managing a team of direct/indirect reports and strong leadership skills.
- Strong customer service, analytical, and reasoning skills. Better than average written and communication skills required
- Strong analytical skills and practical problem solving skills
- Experience managing others, strong leadership skills, at least 3 years’ experience in leaders role
List of Typical Experience For a Quality Manager Resume
1
Experience For Quality Manager Resume
- Experience in facilitation of meetings both internally and externally and excellent presentation skills
- Strong project or technical leadership and good presentation skills
- Leadership and managerial skills required to effectively communicate the utilization of the statistical tools to others throughout the factory
- Excellent interpersonal, verbal and written communication, analytical and presentation skills are also required. Strong attention to detail required
- Thorough understanding of manufacturing process with excellent systemic thinking abilities, strong root cause analysis,General Manufacturing Experience
- Solid planning, organizing, communication, conflict management and teamwork skills
- Strong leadership, decision making and coaching skills
- Have good customer and sub-contractor relations skills commensurate with working in public areas
- Experience required, 7+ years of progressive quality experience in an medium to high volume durable goods manufacturing environment required
2
Experience For Quality Manager Resume
- Strong leadership skills to motivate, influence, coach, and mentor others
- Effective computer skills including database maintenance, spreadsheets and word processors
- Possess strong written, verbal and interpersonal communication skills
- Strong verbal and written communication, collaboration, and time management skills
- Strong demonstrated CI- LEAN experience required
- Strong leadership skills, comfortable training Internal Audit Teams and holding Management Reviews with the Leadership Team
- Strong organizational skills, detailed documentation habits and Agile project management capabilities are essential
- Good people skills and ability to deal with all level of personnel within the business from MD to shop floor
3
Experience For Quality Manager Resume
- O Demonstrates time management skills
- Effective communications (written/verbal), presentation and facilitation skills
- Demonstrated analytical & investigational skills
- Work well with a team and excellent communication skills
- Demonstrated knowledge of quality engineering skills such as drawing interpretation, inspection planning, operator/inspector certification, gage design, etc
- Good communication skills including fluent written and verbal Dutch and English
- Leading and developing the team effectively and giving them feedbacks etc
4
Experience For Quality Manager Resume
- Auditing skills (internal/external)
- Previous experience with ISO (including auditing and developing SOP(s), knowledge of GMP/GLP and quality tracking software experience is desired
- Demonstrated success building and leading effective small and large scale solution delivery projects teams
- Effective management of multiple competing priorities in a fast paced changing environment
- More than 8 years auto mobile industry working experience including 3 years quality management experience
- Establish and maintain good working relationships resulting in excellent customer satisfaction
- Manufacturing experience with a strong understanding of quality control
- Experience working and developing strong relationships with multiple customers and suppliers in a low volume high mix industry
5
Experience For Quality Manager Resume
- Strong knowledge and practical experience of quality tools including, but not limited to, APQP, FMEA, SPC, 8D, 5W problem solving tools, PPAP and FAI’s
- Working experience with 2+ years Quality Engineer Supervisor or Manager experience in Medical Device/ Mechanical manufacturing
- Good skill in English, speaking and writing
- Effectively conducting quality control oversight of a number of projects simultaneously
- Ensure sufficient resources, skills and competences are in place to meet functional demands (Training Needs Analysis)
- Good communication skill. Fluent English speaking
6
Experience For Quality Manager Resume
- Strong experience in a functional area that is supported by a Six Sigma, Quality or Engineering position
- Experience in a manufacturing or production environment, 2-5 years' experience in Quality
- Prior quality systems experience in manufacturing environment
- Variation Reduction and Problem Solving skills
- Demonstrated experience working with customers, suppliers, or distributors
7
Experience For Quality Manager Resume
- A strong knowledge of mechanical engineering/Transmission experience
- Assess skills and proficiency of quality team; identify gaps and training opportunities
- Lead the expansion and sustainment of a committed quality culture throughout the entire value chain through influence and managing skills
- Work effectively as part of a goal-oriented team and communicating frequently with the team and other departments within the company
- Strong understanding and experience of TS19649 Quality Standards
- Prior ISO (9001) experience required
- Establish/maintain a QMS to efficiently/effectively identify and correct problems throughout the entire scope of operations
- Proven track record of good customer relations
- Construction Skills Certification Scheme (CSCS) card
8
Experience For Quality Manager Resume
- Engage in continuing education, both formal and self-study to improve needed skills
- Own validation methodology within the project leadership, including establishment of procedures to support validation
- Monitors program effectiveness and develops processes to increase the effectiveness of activities
- Progressively responsible technical experience; or a combination of education and experience
- Demonstrate ability to operate at both a strategic and operational level
- Develop auditor skills and standardise audit practices
- Have proficient interpretation skills for figures, statistics, regulations, and policies
- Effectively collaborate with leaders across the business
9
Experience For Quality Manager Resume
- Effectively partner with affiliate leaders to ensure proactive identification and resolution of issues
- Demonstrate initiative and a strong sense of urgency in the daily conduct of business
- Maintain effective department communications through prioritized work list, plant meetings, daily Supervisor and Lead hand
- Communicate the status and progress of programs to the Site Director and Corporate leadership as required, using reports, verbal skills and visual display
- Demonstrated analysis experience
- Effectively train essential plant employees in excipient principles and ISO initiatives
- Prior experience with the implementation and use of Lean Tools, Statistical Process Control, and Advanced Analytical Techniques are required
10
Experience For Quality Manager Resume
- Computer technical skills(e.g. Microsoft Office, GQTS, Team Center, Pro-7)
- English written and verbal communication and presentation skills
- Prior experience with document management software, e.g., SAP, Documentum, Agile, etc
- Prior experience with facility start-ups, or other major projects, e.g. documentation system implementation
- Good knowledge about ISO/TS lead audit and Six Sigma Black belt / Good knowledge of Statistical tools
- Good team player, active decision maker, excellent at conflict management and crisis management
- Strong English skill on both oral and written
- Knowledge and experience of quality management and the technical quality measurement of refinishes; ideally experience as Quality manager
List of Typical Skills For a Quality Manager Resume
1
Skills For Quality Manager Resume
- Strong leadership skills with demonstrated success simultaneously directing multiple projects in multiple locations
- Strong project management skills with an emphasis on critical thinking and problem solving
- Outstanding written and verbal communication skills including presentation effectiveness
- Demonstrated analytic capability and problem solving skills
- Experience leading projects, and the ability to effectively lead and influence others
- Strong Sensory skills - ability to detect Quality issues and identify differences
- Demonstrated influence leadership skills
2
Skills For Quality Manager Resume
- Monitoring & Test equipment calibration skills
- Auditing skills Lead Auditor ISO 9001:2008
- Directs and leads Quality team to effectively perform required sampling, testing, and reporting of quality data
- Direct and lead Quality Assurance associates to effectively perform required sampling, testing, and reporting of quality data
- Proven experience implementing and/or improving quality systems
- Leadership, presentation, project management, coaching, influencing, and verbal/written communication skills required
- Quality field experience including management experience in a manufacturing environment
- Extensive experience in Quality or related fields; experience in product or manufacturing engineering
- Experience in B/P reading/GD&T and experience with engineering model interpretations
3
Skills For Quality Manager Resume
- Demonstrate an understanding of quality concepts such a: cost of Quality, analytical metrics, statistics, trending and validations
- General computing skills and systems knowledge
- Computer skills including spreadsheet applications, Microsoft Access, and/or Minitab
- Over five years technical experience in engineering work, experience in supervisory role
- Word Processing, Database, ERP (SAP) and Spreadsheet PC skills
- Experience: Requires experience and practical knowledge of commercial heat treatment of alloys including steel, aluminum, titanium, nickel, brass, copper, etc
- Develops problem solving and leadership skills of subordinates
- Validates quality of incoming raw materials and finished goods in excess of $30,000,000 annually
4
Skills For Quality Manager Resume
- Strong problem solving ability and experience
- Demonstrated experience with statistical techniques and advanced quality planning
- Demonstrated quality and reliability focus and experience in previous work assignments
- Communicates effectively (written and verbal) to interface with customers and suppliers
- Six Sigma Green Belt or Black Belt Certification or demonstrated statistical analysis/control experience
5
Skills For Quality Manager Resume
- Effectively lead the QA function and engage senior management on quality issues
- Making sure the company is working as effectively as possible to keep up with competitors
- Raising corrective actions when non-conforming conditions are detected and ensuring effective corrective / preventative actions are implemented
- Working experience with ISO9001 or TS16949 standards
- Managing non-conformance through to effective conclusions to internal and external requirements
- Working knowledge of GMP, Microbiology, GLP, Hygiene controls, Validation and HACCP principals
- Assure consistent quality of production by developing and enforcing manufacturing systems, validating processes, and managing staff
- Detailed understanding of manufacturing processes and a proven track record in identifying and delivering successful continuous improvement
- Experience of the Inspection, Measuring and Testing equipment and tools (IMTE) oilfield equipment, steel stock, manufacturing and machine shops related jobs
6
Skills For Quality Manager Resume
- Ensures plant is achieving prescribed quality standards by setting clear direction and priorities, and by providing directional guidance to other departments
- Experience in powder metal (P/M) processing in addition to conventional metalworking manufacturing methods
- Expertise in designing, developing and delivering effective presentations/trainings
- Expertise in Manufacturing Quality Management with proven auditing track record
- Proven ability to lead workshops engaging diverse teams in problem solving
- Responsible for developing and communicating audit agendas in a timely manner prior to SMRAC audits
7
Skills For Quality Manager Resume
- Demonstrate courage in identifying and addressing issues. Asks for help or assistance when needed
- Ensures all plant personnel adhere to good manufacturing practices (GMP) including proper waste disposal, personal hygiene and personal practices
- Experience working in the printing industry
- Experience in metals manufacturing, engineering or quality control
- Provide pass-through characteristics to our sustaining quality team to support PFMEA development and effective control planning on the campus
- Related experience in quality assurance, including work in an injection molding production environment
8
Skills For Quality Manager Resume
- Experience of developing and maintaining a Business Management System to ISO9001 standard
- Lead and develop effective corrective actions using a suite of problem solving tools and analysis to prevent reoccurrence
- Experience with performance testing best practices for high-volume and high-performing web applications
- Seek to increase the effectiveness of the Quality Management System through benchmarking and sharing of best practices
- Juggle overlapping projects and priorities in a fast-paced environment
- Ensures timely, accurate and complete communication to create and maintain excellent working relations
- Demonstrates initiative when interfacing with constituents
- Experience leading a ISO 9001, QS9000, AS9100 or ISO/TS 16949 based Quality Management System (QMS) in a high-mix, assembly operation
9
Skills For Quality Manager Resume
- Demonstrate customer vision and advocacy. Be willing to take ownership and resolve the issues
- Working experience in Q & HSE
- Experience from working in an international evironment
- S in Engineering or related technical field with additional courses in business, etc. or equivalent experience
- Work experience of a statistical, engineering, or technical background
- Previous manufacturing related experience
10
Skills For Quality Manager Resume
- Mandatory Tubular Running Services - Oil and Gas experience with quality assurance and quality control as per API
- Practice and promotes safety and good housekeeping
- Ensures adequate corrective measures are implemented in cases of noncompliance / non-conformance and checks for their effectiveness, monitoring and closure
- Manage customer NCR process for effective investigation, Root Cause analysis and final reporting. Implement change and best practices where applicable
- Verify, by auditing, the effectiveness of corrective actions
List of Typical Responsibilities For a Quality Manager Resume
1
Responsibilities For Quality Manager Resume
- Strong written/ oral communication skills, Human relations, team building skills, and Project Management skills
- Strong leadership and demonstrated change management skills
- Be recognized as champion of behavioral/GMP and cultural initiatives with strong quality related decision making skills demonstrated
- Good facilitator with excellent interpersonal, communication and organizational skills
- Strong skills in communicating with all levels of technical and manufacturing personnel, and operating management
- Proven leadership / mentoring skills
- Excellent organizational skills while assuring a high quality work process
- Strong verbal and written communication skills to a wide audience
2
Responsibilities For Quality Manager Resume
- Good command of both Chinese and English communication skills
- Stable and reliable, with excellent strategic skills to deal with emergencies and solve the problems
- Creates solutions for complex and multi-faceted problems, which require strong analytical skills
- Experience with MS Office suite and other computer skills
- Excellent verbal and written/interpersonal communication skills
- Demonstrate strong, effective leadership of Quality and continuous improvement principles
3
Responsibilities For Quality Manager Resume
- Strong working knowledge and leadership skills using Six Sigma and Lean tools
- One year experience in role requiring analytical and problem solving skills
- One year experience in role requiring communication skills, ability to influence others and being a team player
- Three years experience in role requiring analytical and problem solving skills
- Experience working OCONUS with supply chains, schedules, logistics Management of materials, QA/QC and safety Skills
- Demonstrated leadership / influencing skills in a cGxP environment; preferably within a Quality role
- Excellent communication skills, tact and diplomacy to interface with various internal and external customers
- Demonstrated skills with PC office applications such as MS Word, Excel and Power Point
4
Responsibilities For Quality Manager Resume
- Good skills in project management – cost, quality, and resources
- Demonstrated ability to effectively lead, motivate, coach and train people in varying production disciplines to achieve improved overall performance
- Strong planning, partnering and organizational skills
- Excellent communication (written and verbal) skills in German (native level) and English
- Native level of English with excellent written and verbal communication skills in Italian
- Excellent communication (written and verbal) skills in a Spanish and English
- Strong leadership skills with the ability to facilitate and influence direction
5
Responsibilities For Quality Manager Resume
- Quality team management with highly effective communication skills and assertiveness to be the leader and advocate of Breckenridge Quality
- Solid interpersonal, teamwork, organization and time management skills
- Ensuring that management review is implemented effectively and meets the requirements of the management system
- Consulting skills to translate customer needs to internal process improvements
- Demonstrated experience in managing a team of quality control / quality assurance staff
- Develop the facility quality team to meet the requirements of the Skills Assessment matrix
- Computer skills – MS Office (SAP – an advantage)
- Supervise and develop the skills and knowledge of the Quality Department
- Leadership and team player skills
6
Responsibilities For Quality Manager Resume
- Lead and implement change initiatives. Project Management and leadership skills in order to lead projects and team members to successful completion
- Inter-personal, negotiation and customer service skills in order to interface with internal and external customers discuss technical issues and find solutions
- Demonstrated quality experience ideally in infrastructure maintenance or construction
- Ideally 8 years experience within the medical device or pharmaceutical manufacturing industry, with at least 4 years’ experience in a leadership role
- Demonstrated experience in managing quality processes for traditional, design build or P3 projects
- Demonstrated knowledge of experience with ISO 9001:2008 and / or 9001:2015 quality management system requirements
- Prior experience with hard metals, complex machining concepts and castings
- Interact effectively with other teams, including Product Management and Development
- Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.)
7
Responsibilities For Quality Manager Resume
- Management Skills in relation to being able to manage an entire function within a manufacturing environment
- Manage & motivate people and problem solving skills
- Lead and manage a team of Quality Engineers and Technicians, ensuring they have the relevant skills, capabilities, tools and support to perform in their roles
- Experience leading effective business change programs
- Microsoft Office skills requiring (Excel, Word and Powerpoint)
- Function effectively in a global and matrix organization
- Assesses priorities and assigns work to reports to assure the project and company priorities are met
- Manages and mentors staff including conducting performance reviews and other performance measures. Ensures staff skillset meets needs for department
8
Responsibilities For Quality Manager Resume
- Analytical and mathematical skills; proficiency in Design of Experiments, Statistics, Reliability and Quality Engineering methodology
- Collaborative leader and effective problem solver with experience leading all levels of employees to improve the QS
- Prior experience in quality management systems, processes and certifications
- Strong understanding of quality principles, tools and methodologies. Proven track record in driving continuous improvement via quality tools
- Other Technical Skills – SAP, Minitab, Microsoft Office, packaging for LTL transportation
9
Responsibilities For Quality Manager Resume
- Superb problem solving skills and the ability to teach
- Experience of relevant work experience in QA systems implementation and management in a medium size manufacturing environment
- Strong understanding of and experience in quality assurance systems particularly in the areas
- Several years of professional experience in quality, production and / or R&D area, including experience in the management of interdisciplinary teams
- Proven experience collaborating with multiple sites and functions to drive common solutions
- The ability to work in teams and communication skills
- Prior experience in quality management programs
- Expert interpersonal communication skills to facilitate the team process and coordinate with numerous healthcare discipline
10
Responsibilities For Quality Manager Resume
- Communication skills to all levels of the organization and with customers
- Effectively resolve conflict with both internal and external customers
- Effectively collaborate with other organizational groups
- Able to demonstrate experience with strategic process improvement (software upgrades, procedural changes, etc)
- Superb English communication skills, both written and verbal
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