Quality Officer Resume Sample

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Candido Jakubowski
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Work Experience


Chief Quality Officer
03/2017 - PRESENT
Phoenix, AZ
  • Rewarding and transparent compensation model
  • Easy access to system-wide support including Hospital Medicine and subspecialties
  • Integrated electronic health record (Epic)
  • Experience in a high volume environment, a strong sense of urgency and an excellent attention to detail
  • Qualification in a Science Discipline and work experience in Pharmaceutical/Medical Device with two year's experience in a QA environment
  • Establish goals, KPI’s (Consumer, Customer, NPS) and serve as the business owner that establishes a team and directs strategic and operational plans to achieve Quality targets
  • To ensure that KONE conforms to the customer's site quality management system
  • To ensure that KONE conforms to the KONE quality management system
Quality Officer
12/2014 - 12/2016
Los Angeles, CA
  • Supplementary qualifications in Engineering background or civil are welcomed
  • Working experience in a pharmaceutical environment, preferably in a Quality Assurance, Quality Control, or technical services role
  • An ability to work independently, as well as a member of a team
  • Manage Site’s GMP documents such as MBR/MPCR, Log books, Forms, Templates, Labels, Product guide, Signature specimens, Job Description, Competency Profile, Line clearance checklist, visual display, Organization chart, GMP certificates, Manufacturing certificates & etc
  • Manage the site’s controlled stamp
  • To conduct trainings related to GMP, Data Integrity and Good Documentation Practice for site and responsible for site’s awareness
  • Experience in pharmaceutical industry concerning review of technical protocols, stability study data, validation and analytical method transfers
  • Has a good understanding of the R&D work environment for Clinical Studies
Asia Data Quality Officer
08/2011 - 06/2014
San Francisco, CA
  • Experienced in quality systems specifically deviations/OOS and conducting investigations with basic understanding of cGMPs and MOH requirements as they pertain to drug manufacturing are required
  • Thorough knowledge of cGMP concepts relating to a Pharmaceutical manufacturing environment and validation activities
  • Able to handle a wide variety of tasks under time constraints
  • Good interpersonal skills with team player orientation
  • Proven ability to function with cross-functional teams. Excellent communication skills
  • At least two years of analytical method validation experience
  • Assumes responsibility for the laboratory’s QA and QI and activities by
  • Participate in internal meetings with focus on deadlines, drawbacks and progresses of the quality assurance plan

Education


Amberton University
2007 - 2011
Science's Degree in Science

Professional Skills


  • Assesses satisfaction of clinician customers regarding laboratory services and incorporates feedback and suggestions into the laboratory’s QA program, as appropriate and with approval of Directors
  • Strong communication and interpersonal skills with the ability to communicate and influence effectively at different levels within an organisation
  • Strong organizational skills to manage vast amounts of information
  • Strong communication skills and ability to build rapport across facilities with key stakeholders
  • Qualification in a Science Discipline and work experience in Pharmaceutical/Medical Device with proven experience in a QA environment
  • Excellent influencing and communications skills including the ability to manage and communicate across many levels of an organization
  • Strong problem-solving skills and be assertive in challenging situations

How to write Quality Officer Resume

Quality Officer role is responsible for english, interpersonal, software, training, reporting, integration, database, auditing, analysis, manufacturing.
To write great resume for quality officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Quality Officer Resume

The section contact information is important in your quality officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Quality Officer Resume

The section work experience is an essential part of your quality officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Quality Officer resume experience can include:

  • Excellent organizational skills: able to keep up with timelines and a sense of urgency
  • Proven experience of establishing, maintaining and improving aspects of a Quality Management System in an accredited/regulated testing laboratory
  • Deal effectively with complexity, having an eye for detail
  • Prior experience of working in an analytical laboratory
  • Prior experience of working in an accredited laboratory (ISO17025, GLP etc.)
  • Problem solving skills to support the laboratory in investigations and action closure

Education on a Quality Officer Resume

Make sure to make education a priority on your quality officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Quality Officer Resume

When listing skills on your quality officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical quality officer skills:

  • Strong written and verbal communication with proactive problem solving skills
  • Effective problem solving, root cause analysis and analytical skills
  • Effective interpersonal & coaching skills
  • Effective communication, presentation & influencing skills
  • Good communication and training skills
  • Good PC skills – Excel, Word, use of Databases

List of Typical Experience For a Quality Officer Resume

1

Experience For Chief Quality Officer Resume

  • Advanced skills in the use of MS Suite of products
  • Champion and participate effectively in process improvement teams and complete any assigned actions
  • Experience working in a quality position is beneficial
  • Flexible person, strong in multi-tasking
  • Experience in rail and/or transport would be highly regarded
  • Experience in the pharma industry would also be beneficial
2

Experience For Compliance & Quality Officer Resume

  • Experience in Quality Dept. in the pharmaceutical industry in a GMP environment is mandatory for the role
  • Good knowledge of MS office & outlook
  • Designing, implementing, and maintaining programs to improve Quality and are aligned with the organization’s goals
  • Coordinating and maintaining programs designed to assess and review the quality of patient care provided
  • Preparing and presenting analysis and recommendations to Administration
  • Providing and communicating quality metrics and analytics in a way that drives and fosters improvement initiatives
  • Leading a market-wide Quality Assurance Program across all sites and entities
  • Conducting regular Quality and Safety rounds
3

Experience For Asia Data Quality Officer Resume

  • Coordinating the hospital’s JCAHO Quality activities
  • Executing operational tasks related to the RP responsibilities as delegated by the RP
  • Training coordinator – follow-up of internal and external trainings of procedures
  • Daily testing and evaluation of existing and new raw materials
  • Overall reporting on quality Key Performance Indicators (KPI’s), risks, and ongoing improvements
  • Create and present training materials on quality assurance to new and existing quality supervisors, team leaders, call center operators and facers
  • Undertake other special projects as defined by the Marketing Specialist
  • First point of contact for quality matters in production and servicing
4

Experience For Senior Quality Officer Resume

  • Co-ordinate warranty investigations with customers, suppliers, sub-contractors and company engineering staff to provide timely resolution of warranty claims
  • Assist in Quality planning and organization of management review meetings
  • Manage change control, document control, deviation and non-conformance handling
  • Support business in addressing the customer quality requirements
  • Support the planning and coordination of quality awareness programs
5

Experience For Geosynthetic Quality Officer Resume

  • Identify improvement opportunities using data gathered from DSM data systems
  • Perform Quality Control Analyses and associated tasks e.g Environmental monitoring as applicable/ required
  • Improve and fill information gaps to the existing Quality Assurance materials
  • Supports Operations, QA and Material Management with technical and professional expertise within the field areas of quality achievements
  • Proactive observe, analyse and identify trends and bottle-necks in the field area
  • Review and verifies the Batchlog documentation of all finished products produced in Abbott Zwolle and release of the finished products for commercial distribution
  • Documentation CAPA / ER on time and correct
6

Experience For Business Quality Officer Resume

  • Projectmanagement Methods and Technics
  • CAPA surveys, analyses and statistics trends
  • Work with raw material suppliers and production management team to drive improvement of product quality, production processes, and compliance to customer and regulatory standards
  • Coordinate Hold and Release of raw materials
  • Lead and communicate expectations regarding the necessary proactive cultural shift required in moving quality performance to the forefront. Effectively collaborate with nursing, department chairs, medical staff, executive leadership, chief medical officers and information systems as it relates to a robust quality apparatus for the medical staff
  • Enhance the maturation of an integrated medical group culture while supporting the implementation of quality and safety initiatives across the ambulatory inpatient continuum for employed physicians across the network
  • Contribute to and monitor the evolution of a cohesive, common standard of acre across the Allegheny Health Network’s pluralistic medical community
  • Translate knowledge and results gained into peer review, scientific publications and national presentations in an effort to enhance public awareness of the Allegheny Health Network’s reputation for excellence
7

Experience For Mylan Regional EU Quality Officer Resume

  • Assist the Quality Manager with customer complaints and respond in a timely manner
  • Supervise the Quality Inspectors and act as a point of contact for them
  • Record and communicate all quality issues to the relevant Supervisors/Management Team
  • Ensure work is completed in a timely manner to meet all Customer and Quality Manager’s required target dates
  • Work with the Production Departments to ensure that all quality procedures are followed and finished product meet the Customer’s specification requirements
  • Perform quality inspection/tests and review production records as part of the release of finished products
8

Experience For Call Quality Officer Resume

  • Develop applicable process documentation, functional procedures, work instructions, forms, templates etc, and ensure publication and control through the Quality Management System (QMS)
  • Good understanding of ISO9001 Quality Management System Requirements
  • Participate in the investigation product and service failure and assist in determining positive resolution of internal and customer issues
  • Determine and advise on quality requirements to support internal maintenance operations and the supplier evaluation and selection process
  • Undertake process and product audits as per agreed review schedules and prepare and publish Audit Reports to business managers that clearly describe findings, initial actions taken and opportunities for improvement
  • Auditor or Lead Auditor qualifications from a recognised certifying authority
  • Maintain and improve the quality system according to the ISO-13485
  • Organize and provide quality related training
9

Experience For Quality Officer, Buenos Aires, Argentina Resume

  • Analyse and report on warranty performance and develop/assign appropriate corrective action to further resolution
  • Knowledge of quality management principles and quality assurance practices
  • Perform QA review for batch release purposes
  • Implement and maintain system for follow-up of Corrective and Preventive actions
  • Set-up and maintenance of Worldline’s corporate Quality Management System
10

Experience For Senior R&D Quality Officer Resume

  • Coordination of multi-site ISO certifications in interaction with local quality teams involving the consolidation of yearly audit plans, kick-off, monitor of the implementation of the agreed-upon recommendations and improvement plans
  • Coordinate the customer surveys, and follow up of the action plans
  • The ability to take imitative is an important quality for this role
  • Support QA processes to ensure compliance with required regulations, standards and company policies
  • Support Quality and Food Safety Management systems
  • Facilitate & support customer, regulatory & compliance audits

List of Typical Skills For a Quality Officer Resume

1

Skills For Chief Quality Officer Resume

  • Excellent interpersonal and negotiating skills with the ability to influence across functional lines
  • Good analytical and innovative skills
  • Good communication skills to communicate results and ideas to Production staff
  • With strong written and oral communication skills with the ability to clearly communicate in English (oral, written)
  • Organisational skills and time management: can prioritise multiple tasks and goals to ensure timely and high-quality accomplishment
  • Excellent written, analytical and interpersonal skills
  • Other essential behaviours are self-motivation, ability to prioritise and plan effectively, work independently & within cross functional teams
  • Good interpersonal skills for interdisciplinary collaboration
  • Communicate effectively at all levels, both orally and in writing, including sensitive/difficult information
2

Skills For Compliance & Quality Officer Resume

  • Experience in medication management and humanitarian experience
  • Or more of direct clinical experience required. 5 years or more of administrative experience required
  • Experienced in quality planning, auditing, hosting audits and inspections
  • Demonstrated success in monitoring, evaluating and improving quality and patient safety at the institutional level with a significant impact on quality
  • Experienced (> 3 years) in writing and reviewing quality related documents
  • Solid knowledge of the banking products
3

Skills For Asia Data Quality Officer Resume

  • Experience working with MAAS, TSYS, Customer Connect, NCCS, ECOR
  • Acute Care Coding experience
  • IT experience in a Windows environment, including use of Word and Excel
  • Experience in drafting policy documents
  • Experience of working within a food/drink or pharmaceutical environment
4

Skills For Senior Quality Officer Resume

  • Experience of performing batch record review & batch/product release
  • Experience in providing quality services within a Prince 2 and/or ITIL framework
  • Manage tight deadlines and conflicting priorities
  • College graduate in Science, Engineering or related, with 1 year of FMCG Quality experience preferably
  • Relevant experience using advanced clinical technologies to drive operationally efficiencies and outcome improvement
  • Responsibilities including systems and process redesign, implementation of evidence-based and industry best practices throughout the organization
  • Experienced in deviation, non-conformance, CAPA and change control handling
  • Experience with set-up and management of pharmaceutical supply chain systems in developing countries
5

Skills For Geosynthetic Quality Officer Resume

  • Experience with problem solving in relation to system improvement
  • Co-ordinate the quality assurance approaches and efforts with other Direct Marketing priorities to keep them all aligned and focus on the common goals
  • First experience or basic knowledge of Quality Systems
  • Previous experience with Inpatient Medicare records
  • Knowledge & experience of FDA requirements and audits. (Food or pharmaceutical)
  • Knowledge & experience of food legislation
6

Skills For Business Quality Officer Resume

  • Work experience in similair role in FMCG
  • Experience as a leader for performance excellence and quality
  • Demonstrated appreciation for the significance of the continuum of care
  • Previous hospital health care (human or veterinary) experience at the administrative level is desired
  • Relevant experience in quality assurance of medicines
  • Experience as trainer in the area of pharmaceuticals
7

Skills For Mylan Regional EU Quality Officer Resume

  • Healthcare Quality/Risk Management experience required
  • National Diploma in Elect/ Mech. / Civil with 5 years’ experience in construction
  • Experience in Quality or Manufacturing
  • Easy & quick adapt to changing situations and priorities
  • Experience of supporting compliance & customer audits
8

Skills For Call Quality Officer Resume

  • Skilled at report writing
  • Identify performance gaps that impact customer experience and the achievement of the company’s desired business results
  • Administratively well-organised, able to prioritize, have attention to detail
  • A proven track record in a telephone based customer service role is essential
  • Good communicator, self-motivated and ownership spirit
  • Previous experience with Romanian statutory codes and legal system
  • Good knowledge of Microsoft Office suite: Word, Excel and PowerPoint
9

Skills For Quality Officer, Buenos Aires, Argentina Resume

  • Makes good business decisions and exercises sound judgment
  • Operate personal computer and Microsoft Office
  • Experience of quality management systems and standards, e.g. ISO9001, ISO22000, or ICHQ7
  • Experience in Customer Complaint and Deviation Investigation and Management
  • Salary of up to £25,000 (dependent on experience) Contributory company pension scheme
10

Skills For Senior R&D Quality Officer Resume

  • Experience in Quality Management
  • Experience in conducting process audits
  • Experience in supporting projects with quality services
  • Experience with GMP/GDP or within Quality work
  • Demonstrates extensive knowledge of the Joint Commission and ISDOH requirements and surveys
  • Demonstrates extensive knowledge of Joint Commission and ISDOH requirements and surveys
  • Good knowledge of the English language, spoken and written
  • Being comfortable with EDB, Credit cards, Corporate cards, Personal banking, and Business banking processes

List of Typical Responsibilities For a Quality Officer Resume

1

Responsibilities For Chief Quality Officer Resume

  • Experience of performing internal audits, agreeing and raising actions and working with the analytical teams in the closing of those actions
  • At least two years’ experience in a GMP pharmaceutical manufacturing environment, preferably with a Quality or Regulatory role
  • Board-certified MD, with a strong and credible clinical background
  • Conduct internal audits and verify effectiveness of corrective actions
  • Reviewing, processing and approving deviations, non-conforming product and corrective actions
2

Responsibilities For Compliance & Quality Officer Resume

  • Reviewing batch manufacturing records and documentation and releasing product, chemicals and components
  • Referring any queries relating to applying the agreed standards to the Senior Business Quality Officer and if necessary, agree a way forward
  • Coaching and training of production and technical personnel on quality & regulatory requirements
  • Packing material and consumer packing samples and analysis & Esure the weights thru sample analysis as per the frequency
  • Sampling and external testing to schedule
  • Communicating the requirements of appropriate quality standards, e.g. ISO9001 or cGMP
  • Implementing Vendor Quality Control practices and procedures
  • Understanding of Quality Control/Quality Assurance processes and their importance within a laboratory environment
3

Responsibilities For Asia Data Quality Officer Resume

  • Reviewing a proportion of mortgage cases received from Countrywide mortgage consultants
  • Carrying out quality checks in line with agreed Business Advice Standards
  • Ensuring any amendments and corrections are reflected within the client files for audit trail purposes
  • Producing accurate, clear and concise written correspondence where further information is required
  • Organising workloads to ensure that productivity objectives and deadlines are met
  • Providing general feedback on cases submitted as required
  • Understanding of the principles of cGMP
  • Working and applied knowledge of a performance improvement methodology, such as Lean, Six Sigma, and/or Kaizen
  • Working knowledge of the UK Quality Code and the Framework for Higher Education Qualifications
4

Responsibilities For Senior Quality Officer Resume

  • Teaching qualification (PTLLS, CTLLS, DTLLS or equivalent)
  • Follow-up on non-conformities found during production and servicing
  • Easy and quick adaption to variable situations requiring analysis, evaluation and constructive thinking
  • Support problem solving and troubleshooting on quality related issues
  • Knowledge and understanding of company business operating processes
  • An understanding of the technical issues involved in working in an analytical laboratory
5

Responsibilities For Geosynthetic Quality Officer Resume

  • Other administration within Quality (reporting…)
  • Ad hoc batch record review (on the spot) for production and packaging
  • Assess initial impact of deviations, review investigations together with Production and packaging officer and provide guidance on categorization of defects
  • Approve partial rejection forms & overview labelling process for rejected materials
  • Feasibility for working in shifts and weekends
  • Interface with vendor, client and project members regarding quality and technical issues
6

Responsibilities For Business Quality Officer Resume

  • Attend performance tests, final compliance inspections and packaging release inspections as required by the Vendor Quality Control Plan
  • Participate in internal audits according to the audit program
  • Write and update when required country SOPs (Standard Operating Procedures) for the process owned by country quality
  • Contribute in the Support to country functions that need to develop/update Country Quality documents and related training modules in their respective domains
  • Support final product disposition & control of non-conforming material
7

Responsibilities For Mylan Regional EU Quality Officer Resume

  • Generate or update policies, procedures and supporting documentation
  • Attend the pre-inspection alignment meeting
  • To assist in Batch Release in review of Retain Samples Completion of supporting batch review on time, to support the release of high quality product
  • Participate in on-line problems solving and conduct investigations as required
  • Involvement in identifying and management of risk at respective area
  • Work on shift pattern including weekend and PH (if necessary)
8

Responsibilities For Call Quality Officer Resume

  • Able to deliver training to small and / or large groups
  • Adaptable to changing workloads and able to work to tights deadlines
  • Work well under stress to meet tight deadlines and deal with challenging work environments
  • Participation in and carrying out audits
  • Assist in ensuring the implementation and maintenance of pre-requisite programs meets FSSC 22000 and AIBI standards
  • Commecrcial operations at Tolling
  • Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (or equivalent)
9

Responsibilities For Quality Officer, Buenos Aires, Argentina Resume

  • Knowledge of quality engineering theory, standards (e.g. AQAPs, ISO 9000 series, ISO 25010, Prince2, etc.) and techniques
  • Manage own workload to deliver to challenging deadlines with minimal supervision
  • Awareness and understanding of e-portfolio assessment systems
  • Analyse and interpret complex and conflicting information
  • Promote learning and opportunity for all
  • Broad base understanding and proficiency in use of Microsoft Office. (Word, Excel, PowerPoint, Outlook)
  • Knowledge of ICD-9-CM, ICD-10-CM/PCS and CPT coding, Medical terminology, Human Anatomy and Physiology
  • Master file coordination – follow-up the approval process of procedures
10

Responsibilities For Senior R&D Quality Officer Resume

  • Academic challenges and personal development
  • Positive and international work environment
  • Lots of opportunities to develop into as part of a big pharma company
  • Consult on events or deviations (assist-if needed- on decision for categorization, and/or immediate actions, corrections)
  • Flash audits in the shop floor and contact point in case of needs for QA guidance
  • Closely liaise with QA Expert and follow up change controls actions in shop floor
  • Handle QA-controlled master documentation in shop floor
  • To maintain and improve the RSSL quality system processes by review and approval of QMS processes e.g OOS investigations, change control, deviations, method validation, issue and withdrawal of the controlled documentation
  • Assist RSSL at audits by clients and at regulatory inspections, MHRA and UKAS. Acting in a professional manner and exemplifying RSSL corporate image

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