Receptionist / Admin Resume Sample
Zita Zulauf
76186 London Drives,
Chicago,
IL
+1 (555) 195 5220
Work Experience
Receptionist / Admin Specialist
08/2015
-
PRESENT
Houston, TX
- Greet guests and ensure visitors are signed-in and escorted as and when needed
- Assist with expense reporting and invoice reconciliation
- Excellent customer service skills and effective communication skills
- U.S. citizenship (required for federal security clearance)
- Answers multi-line phone system
- Schedules travel arrangements
- Coordinate and set-up meetings
Admin / Receptionist
10/2012
-
05/2015
Philadelphia, PA
- Online business card and office supply ordering
- Executive Conference Room & Projector scheduling
- Marketing/premium material: manage request & inventory
- Staff announcements per Team Lead / Manager directives
- Property Management contact ( Building access activation/deactivations , property maintenance)
- Manage and maintain confidentiality of all sensitive materials under positions care, and protects company resources
- Ad-hoc projects as assigned by Operations Lead
Receptionist / Admin Assistant
06/2009
-
05/2012
Chicago, IL
- Distribute mail and packages
- Support with special projects as assigned
- Microsoft Excel, Outlook, PowerPoint and Word
- General receptionist responsibilities to be handled professional appearance & demeanor at all times
- Ensuring site security protocols are properly assigned and followed
- Handle Company’s multi-phone line system and emails to Team email box (response or forward per protocol)
- Incoming & outgoing deliveries/shipments and supplies of US Mail, UPS, Fed-Ex, etc
- Facility assistance of staff and visitor workstation set up, ongoing daily cleaning/stocking of kitchen
- Company directory system updates
Education
Upper Iowa University - Des Moines Center
2004 - 2008
School's Degree in Management
Professional Skills
- Excellent interpersonal, written and verbal communication skills are essential. Organizational skills to effectively meet competing priorities
- Demonstrated strong organizational skills as well as oral and written communication skills
- Proven oral and written communication skills with the ability to effectively interact with all levels within the organization
- Demonstrate strong communication and customer service skills
- Excellent working knowledge of office procedures, secretarial skills, and proper telephone etiquette
- Flexible and resilient with strong problem-solving skills
- Excellent interpersonal skills with a professional appearance & friendly disposition
How to write Receptionist / Admin Resume
Receptionist / Admin role is responsible for organizational, customer, interpersonal, communications, finance, retail, securities, training, database, procurement.
To write great resume for receptionist / admin job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Receptionist / Admin Resume
The section contact information is important in your receptionist / admin resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Receptionist / Admin Resume
The section work experience is an essential part of your receptionist / admin resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous receptionist / admin responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular receptionist / admin position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Receptionist / Admin resume experience can include:
- Effectively manage and complete multiple administrative priorities and be able to make sound-business decisions
- Communicate at all levels with strong organisational skills
- Providing proficient Reception and Customer Service skills to customers and guests
- Effectively process incoming and outgoing mail
- Skills: Computer keyboarding. written and verbal communication. able to handle multiple phone lines
- Intermediate Microsoft Office skills, including Microsoft Word, PowerPoint, and Excel
Education on a Receptionist / Admin Resume
Make sure to make education a priority on your receptionist / admin resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your receptionist / admin experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Receptionist / Admin Resume
When listing skills on your receptionist / admin resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical receptionist / admin skills:
- Good computer skills are necessary with experience in standard office programs
- Willingness to assist wherever needed: good multi-tasking skills
- Effective verbal and listening communication and interpersonal skills
- Good computer skills in MS Office Word, Excel, Powerpoint, Outlook
- Excellent verbal, written, analytical and organizational skills
- Excellent verbal communication and grammar skills
List of Typical Experience For a Receptionist / Admin Resume
1
Experience For Receptionist / Admin Assistant Resume
- Operates the department’s main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the caller
- Prioritize tasks according to importance in a fast paced environment
- Answer the telephone in a clear, cheerful and professional manner to ensure good customer care of all inquiries
- Demonstrated computer proficiency: Microsoft Office Suite (Excel, Word and PPT) and Outlook
- Logging maintenance issues into eMaint tracking system, and updating and maintaining department’s SharePoint site as needed
2
Experience For Admin / Receptionist Resume
- Understanding of Information management - proficient with Microsoft Office including Outlook, Word, Excel and PowerPoint
- Answering incoming phone calls and provide customer support as appropriate
- Ensuring that the Reception area is kept clean and presentable at all times
- Interacting with employees, suppliers and customers
- Providing customers courteous and prompt services in accordance to company protocol both in person and over the phone
3
Experience For Receptionist / Land Admin Resume
- Filing and/or attachments
- Monitoring logbook, issuing visitor/staff access card
- Incoming & Outgoing mails registration, and distribution
- Assisting with other team projects
- Coordinating events as assigned (Corporate Social Responsibility and other events)
- Assist with state-licensing compliance, as directed to include; issuing ID’s and keying licenses and training into HRIS
4
Experience For Receptionist / Admin Asst Resume
- Maintain Kitchen including ordering food, stocking fridge, organize and keep tidy
- Responsible for receiving and distributing mail including Fed-Ex packages
- Prepare outgoing shipments including documents and commercial samples
- Allocation of Visitor passes and ensuring visitors book is signed together with advising on Company Health and Safety procedures
- Process Interoffice billing and non-labor billing entries
- Management of day to day office responsibilities (answer phones, process incoming and outgoing mail, etc.).Search Jobs US
5
Experience For Marketing Admin / Receptionist Resume
- Primary contact for EarthLink phone system ensuring console and main phone are working properly
- Receives and sorts all incoming mail including payroll checks
- Handle incoming and outgoing deliveries / documents which are released locally / abroad
- Set up and clean meeting rooms, including Video Conference and Teleconference facilities
- Distribution of incoming and outgoing documentation and mail
- Responsible for receiving external visitors to office and ensuring visitors book completed
- Thorough understanding of Microsoft Office suite including Outlook
- Monitor housekeeping on the client floor and report maintenance and cleaning issues as required
- Constant learning, innovating, and engagement
6
Experience For Document Control Admin / Receptionist Resume
- Supports bookkeeping in Accounts Receivable and Accounts Payable
- Prepare outgoing mail for timely delivery
- Deal with confidential issues relating to compensation, personnel and customer information
- Maintain telecommunication system by following manufacturer's instructions for house phone and console operation
- Maintain safe and clean reception area by complying with procedures, rules, and regulations
- Sign for and distribute incoming mail
- Dependable, punctual and able to work in flexible working hours
- Be friendly and maintain an engaging personality
7
Experience For Receptionist / Admin.assistant Resume
- Work independently while maintaining a team player attitude, reliable, and trustworthy
- Make connections for incoming calls and page employees if needed
- Send faxes distribute incoming faxes
- Project support as needed (i.e. various wellness activities throughout the year, planning annual picnic and holiday party)
- Courteously receive and screen all incoming calls to the appropriate person in a professional manner or take messages for solicitation calls
- Book air travel, hotel, and rental cars for incoming visitors and manager if needed
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc) ensuring all reports, logs and paperwork needed by corporate is sent weekly
8
Experience For Receptionist / Admin Specialist Resume
- Administers screening paperwork for driver medical recertification cards
- Assists the HR dept. with reporting wk. Comp claims and vehicle accident claims to insurance companies
- Assists with filing of personnel documents for HR Dept
- Prepares travel arrangements including flight, hotel and car accommodations
- Book travel including Air, hotel, rental car, car service
- Support administratively pertaining to all office activities / events
- Preparation of presentations and catering as required
- Responsible for monitoring access control to office
- Willing to cross-train for other job functions
9
Experience For Admin Specialist / Receptionist Resume
- Able to enter data using a 10-key format
- Direct visitors by maintaining employee and department directories
- Maintain a safe and clean reception area by complying with procedures, rules, and regulations
- Attend to all front office queries such as way finding, hospitals, hotels, etc
- Liaise with meeting organizers on internal and client functions
- Ensure that the Reception area is maintained and meeting rooms are neat and tidy at all times
- Willingness, reliability, attention to detail, multi-tasking
- Work in a fast-paced work environment managing multi-task
- Prepare and process invoices and sales orders accurately
10
Experience For Receptionist Admin Resume
- $12 - $15 per hour
- To ensure all visitors to a Gartner building are made welcome, ascertaining their requirements, assisting them with general information or directing them to the appropriate person
- Becomes familiar with TowneBank’s locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
- Reconcilement of cashier’s checks and loan proceeds checks on a monthly basis
- Facilitate mailings and RSVP’s for TowneBank Chesapeake/Portsmouth/Suffolk events
List of Typical Skills For a Receptionist / Admin Resume
1
Skills For Receptionist / Admin Assistant Resume
- Strong interpersonal skills with friendly, courteous, helpful, and patient personality
- Demonstrated skill using Microsoft Office
- Good sense of responsibility, quick responsive & cooperative, proactive and good manner of reception
- Good grooming, professional behavior and experience required
- Bilingual English/Spanish speaking/written skills needed to support multi-cultural client base
- Be receiving guests / visitors courteously, ensuring the guests info is recorded prior entering the office premises
- 3-6 months experience answering multiple telephone lines and routing inquiries and faxes to the appropriate individual(s)
- Demonstrate customer centricity and thinking across the company
- Prioritize assignments to meet deadlines
2
Skills For Admin / Receptionist Resume
- Able to work in a busy, demanding and team-oriented environment with ability to prioritize and meet deadlines
- Demonstrates high level of professionalism and energy
- Proven ability to take individual initiative and responsibility for assignments, and complete them on time
- Experience in Front Office
- General administrative experience
- 3-6 months experience in an office environment required
- Two years previous receptionist/administrative assistant or clerical experience
3
Skills For Receptionist / Land Admin Resume
- Experience with computers and software applications including Windows95, Word, and Excel
- Execute activities as directed by the General Manager and Human Resources Manager to assist in the effective use and management of their time
- Operate office equipment to include copying and scanning
- Sort and distribute incoming mail, and operate postage machine to prepare outgoing mail
- Two years previous administrative assistant or clerical experience and/or training
- Education/work experience preference
- Receptionist experience
- 1 – 3 years of directly related administrative or closely related experience
4
Skills For Receptionist / Admin Asst Resume
- Receptionist / administrative assistant experience
- AP experience an advantage
- Consolidate office supply orders from staff to facilitate weekly office supplies order
- Operate all office equipment such as printer/copiers and fax
- Operate computer, calculator, copy machine and scanner
5
Skills For Marketing Admin / Receptionist Resume
- Operate computer, fax machine, calculator, copy machine and scanner
- Previous experience in an administrative role
- Previous reception experience
- Dependability and excellent attendance record
- Clerical, bookkeeping or accounting experience desirable
6
Skills For Document Control Admin / Receptionist Resume
- Greeting customers Answering and routing incoming calls
- Coordinating outgoing couriers and receiving incoming mail and couriers
- Controlling access of all individuals at 3M by monitoring, interpreting and interacting with automated computerized security access control system
- Answering and redirecting all incoming calls
- Managing and coordinating the invoicing process for the office on a monthly basis
- Answering incoming telephone calls, taking messages when necessary, assist callers with general information, directions and inquiries
- Answering and forwarding all incoming calls via the Cisco switchboard promptly and politely
7
Skills For Receptionist / Admin.assistant Resume
- Franking of outgoing post
- Managing reception including customer service, meetings and facilities, correspondence and travel bookings
- Operating mailing equipment
- Greeting visitors, receive and screen incoming telephone calls
- Working knowledge of MS Office programs and other office equipment such as calculator, photo copier, fax machine, postage machine, etc
- Dealing with customer queries and complaints
- Providing secretarial and administrative support
- Managing office stock and equipment
8
Skills For Receptionist / Admin Specialist Resume
- Ordering of stationery and other office supplies
- Generating reports in Excel
- Working knowledge of desktop computers MS Office Suites- Excel, Word, Power Point, MS Outlook, Internet access, fax, copiers, phones and other office equipment
- Sorting and distributing incoming post
- Demonstrating flexibility in exceeding customer expectations in a high volume, production environment
- Greeting and hosting visitors
- Demonstrating high levels of customer service with a friendly attitude
9
Skills For Admin Specialist / Receptionist Resume
- Delivering mail and faxes to internal employees
- Handling time-sensitive and confidential packages
- Mailing monthly birthday cards
- Coordinating and catering Staff/Management meetings as needed
- Coordinating travel as needed
- Filing; maintain client files and lists as needed
- Provide clerical and administrative support ie. typing, filing, faxing, printing, scanning, photocopying, and binding on ad-hoc basis
- Word processing - including formatting, proof checking, mail merge
- Open and close visitor area (locking doors, closing blinds, turning off lights)
10
Skills For Receptionist Admin Resume
- In charge of meeting room management i.e. manage reservations and checking if logistics are functioning properly
- Assist in meeting rooms booking, schedule and coordinate (F&B ordering, table setup) meetings, lunch talks & trainings
- Overall management of the reception area and meeting rooms, ensuring these areas are impeccable at all times and booked meetings run to schedule; including
- Responsible for receiving and correctly directing all external calls to the office
- Direct clients and staff to appropriate meeting rooms, monitor staff movement on the client floor. Assist staff with meeting room bookings when required
- Assist with setting up meeting rooms as required
List of Typical Responsibilities For a Receptionist / Admin Resume
1
Responsibilities For Receptionist / Admin Assistant Resume
- Basic administrative tasks such as: filing, copying, entering data, sending and receiving emails and faxes
- Review regional and branch invoices for purchases or repairs by confirming quantities, costs, work satisfaction, and follow process for payment procedures
- Present a pleasant and professional appearance when greeting all visitors
- Determine the business value of unscheduled sales calls and guests and be a point of general screening of visitors and information on a daily basis
- Assist the TS-16949 Management Representative in tracking the development and maintenance of the DexSys TS-16949 system
- Perform and assist in Company internal audits relating to any level of TS-16949
2
Responsibilities For Admin / Receptionist Resume
- Assist external auditors as a guide during TS-16949 audits
- Maintains office supplies so that par levels are adequate and available, but remaining within budget
- Accurately maintains petty cash account in accordance with established financial and accounting standards
- Maintains all marketing materials & distribute to prospective residents, family members, community leaders, and referral sources
- Generate aging reports weekly for review with Office Manager and contact clients with past due balances, as needed
3
Responsibilities For Receptionist / Land Admin Resume
- Gather and post outgoing mail daily
- Open and scan/distribute incoming mail daily
- Coordinate outgoing Fed Ex deliveries and labels
- Handle new member/member badge processing
- Office space updates (Update seating plan and office phone list)
- Direct, co-ordinate and supervise all relevant trades people for cleaning, repairs and maintenance to ensure a consistently clean and well maintained office
4
Responsibilities For Receptionist / Admin Asst Resume
- Act as a liaison between building management and members/facilities
- Keep the tidiness of the reception area, meeting room & town hall area
- Types memos, correspondence, reports and other documents as needed
- Greet visitors in person and/or on the phone; answer inquiries or refer to the correct person
- Maintain postage machine and order postage as needed
- Well-presented and confident person
- Answer phones, qualify/redirect call to appropriate staff or department. Ability to smoothly transfer multiple calls
5
Responsibilities For Marketing Admin / Receptionist Resume
- Assist incoming clients at front desk, refer clients to appropriate staff members, accept premium payments and/or paperwork drop-offs from clients and route to the appropriate staff member
- Order equipment and supplies maintenance
- Coordinate and order office supplies for office and maintain supply room
- Monitor, interpret and interact with computerized security, fire and automated access control alarm systems (e.g. Casi, Fenwal, ADT, Notifier and Schlage) and provide the appropriate response
- Utilize corporate communication tools (e.g., Lotus Notes, and 3M's Intranet)
- Apply vast knowledge of organizational structure, functions, and customers/clients to respond to needs. Screen telephone calls to determine and provide appropriate response or action
- Develop network of appropriate resources for information and coordination of information exchange across functional lines
- Assist the region with the Customer Appreciation Warehouse Sale Events and Community Book Fair events, including the marketing, tracking, documentation, and revenue reporting
6
Responsibilities For Document Control Admin / Receptionist Resume
- Order, maintain, and monitor requisitions for office supplies, kitchen and bathroom supplies. In addition coordinate ordering and printing needs for company stationary, envelops, name tags, business cards, etc
- Manage distribution of the incoming mail to the regional office and coordinate mass mailings with the Customer Care Manager and Sales Managers on all promotional and invitational pieces, as well as, meter and record daily outgoing postage
- Working knowledge of 10-key calculator, fax machine, copier, and telephone system
- Manage incoming and outgoing mail and faxes
- Handle multi-tasks in a fast-paced environment
- Professionally answers central telephone system and directs calls accordingly
- Composes, types and edits memos, correspondence, reports, and other documents
7
Responsibilities For Receptionist / Admin.assistant Resume
- Greet and provide customer service to all residents, guests and vendors that come into the Administration Office in a pleasant manner
- Coordinate travel arrangements for all DexSys employees required to travel for business purposes including rental cars, flights, accommodations, cash advances and seminar bookings
- Assist in the planning and organizing of Company events as requested, and be in attendance for events
- Provide assistance as required to visiting Management from Magna Group Offices or Divisions to ensure their time at DexSys is productive
- Coordinate activities for customer visits to ensure that they are treated with the utmost care and attention
- Coordinate the purchase and delivery of all office furniture as approved by the General Manager
- Direct all guests and telephone calls to DexSys to the appropriate party
8
Responsibilities For Receptionist / Admin Specialist Resume
- Distribute appropriate PPE (i.e. safety glasses, toe caps, etc.) as required to visitors entering the plant production area. Collect items when visitors leave facility
- Maintain schedules for conference rooms and coordinate scheduling of the rooms to prevent scheduling conflicts
- Maintain register of all visitors to DexSys. Issue Visitor’s Pass to visitors that go beyond the lobby area. Collect Visitor’s Pass when visitor leaves the facility
- Coordinate all activities associated with the administration of the Lean Thinker (database management, idea submissions, postings, signatures, distribution of awards, gala activities)
- Create professional documents as required using the standard DexSys formats
- Serve on Activities Committee with employee involvement functions such as Company Picnic, Holiday Party, etc
9
Responsibilities For Admin Specialist / Receptionist Resume
- Maintain birthday card, flowers and baby basket programs
- Perform the administrative responsibilities required to maintain TS-16949 documents
- Coordinate control of DexSys TS-16949 documents in accordance to DexSys procedure for document and data control using the LAN (Local Area Network) system and hardcopy methods as appropriate. Enforce system effectiveness amongst all DexSys departments
- Maintains personnel files and resident files in a confidential and orderly fashion
- Act as visitor’s first point of contact with the company by receiving and directing business partners, employment applicants, salespersons and customers to appropriate locations and parties in a professional and courteous manner
- Answer calls to office main line via a single telephone system and redirect/forward calls or provide appropriate information to address caller requests
10
Responsibilities For Receptionist Admin Resume
- Maintain an organized and efficient reception area and process, ensuring visitors are logged/signed in, are issued badges and hosts are quickly notified of guest arrival
- Provide administrative and clerical support to department managers or staff including items such as expense report processing, business event/meeting coordination, document creation & updates, file maintenance, ordering office supplies and in/out going mail processing
- Answer incoming calls and greeting visitors
- Provide administrative support to Management Team
- Office supplies; order and stock all necessary office supplies for the Area Office
- Accounts payable; code invoices and enter requisitions
- Ensuring meetings are serviced efficiently by coordinating amenities such as meeting spaces, guest registration, technology requirements, food and beverages as needed
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