Regional General Manager Resume Sample
Yolanda Mitchell
996 Gerlach Locks,
San Francisco,
CA
+1 (555) 251 0091
Work Experience
Regional General Manager
12/2016
-
PRESENT
Phoenix, AZ
- Works together with direct reports to develop competence of each of them and for the balance between individual’s performance well being. Conducts performance reviews according to the P&D Dialog concept including career discussion and for clarifying the link between performance and pay
- Develop and execute plans to achieve regional strategic and financial plan objectives
- Develop and execute a market plan to drive market share growth, and to identify and target specific new customers. Identify resources needed to promote market growth and build business case to support the strategy
- Effectively coach, counsel, train and develop all managers and supporting staff. Communicate clear expectations to drive continuous improvement
- Participates in specific sales initiatives and major account activities as needed, but always maintaining touch with customer base
- Responsible for health and safety compliance
- Support measurement and control systems to monitor and improve safety
- Ensure a culture of safety that is acknowledged by all employees to maintain a safe and productive work environment for job site, shop and office areas
- Work with company functional leadership to develop and achieve overall company objectives and strategic vision
UPG Regional General Manager
09/2012
-
06/2016
Phoenix, AZ
- Ensures safe work practices and equipment are used at all times and that documentation, inspections, and current practices are in accordance with company safety policies, OSHA and other regulatory guidelines. In addition, provides a safe environment for all employees, customers and visitors
- Creates H&S Standard Operating Procedures with Regional Safety Engineer(s)
- Monitors safety program to reduce accident frequency, implements new safety ideas/procedures, and sets new goals for safety and monitors them
- Operational & Commercial Performance
- Seeks and identifies practices in the region that would qualify for “Best Business Practices.”
- Works with Regional Directors to provide supporting work procedures and other documentation for distribution and review by other regions
- Maintains direct contact with other GM’s via monthly conference calls to review and discuss common issues and happenings in their respective regions
- B) Visits regional facilities at least monthly for meetings and yard walk through to personally observe their peer operations. Establishes routine facility visits to observe and identify developmental needs and optimal performance
Regional General Manager / New Markets
02/2006
-
04/2012
Detroit, MI
- A) Monitors and enforces Best Management Practices
- Allows time to observe and walk through the facility
- Shares with personnel all observations where improvement is needed and those areas where performance is satisfactory
- Assesses overall facility progress and in some cases individual performance
- Ensures policies and procedures are understood and practiced
- Responsible for training and development of staff throughout the region to fulfill company goals and requirements
- Monitors production operations and facility production reporting
Education
University of Phoenix - Rockville Learning Center
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong strategic planning skills with a proven ability to develop, communicate and implement deliverable plans and strategies
- Excellent verbal, written, and electronic communication skills while communicating with all levels of the organization
- Project Management skills including the ability to organize and prioritize multiple client projects to meet deadlines
- Foster teamwork with proven leadership skills
- Demonstrated leadership skills in both operations and sales
- Has strong written, communication, interpersonal, and influence skills
- Organize effectively, prioritize tasks, and meet deadlines
How to write Regional General Manager Resume
Regional General Manager role is responsible for software, training, leadership, retail, finance, credit, security, planning, manufacturing, travel.
To write great resume for regional general manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Regional General Manager Resume
The section contact information is important in your regional general manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Regional General Manager Resume
The section work experience is an essential part of your regional general manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional general manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional general manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Regional General Manager resume experience can include:
- Has solid customer service and problem-solving skills
- Demonstrated passion for delivering a customer experience that create customers, earns all your customers’ business and increases referrals
- Strong understanding of and passion for the banking / financial services market
- Detailed technical understanding, and managerial experience related to thermal systems including startup, operations and maintenance
- Leads teams through effective performance management to include activities that ensure goals are consistently being met or exceeded
- A proven track record of delivering positive results and positive growth
Education on a Regional General Manager Resume
Make sure to make education a priority on your regional general manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional general manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Regional General Manager Resume
When listing skills on your regional general manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical regional general manager skills:
- Have a strong understanding of credit, be tertiary qualified and have excellent verbal and written communication skills
- Analyze situations and solve problems logically and effectively for all stakeholders
- A strong working knowledge of budgeting / financial principles including GAAP and P&L
- A proven track record of delivering the organizations results through key talent
- Previous experience in the Security Industry or understanding of alarms, intrusion, security systems etc
- Deliver profitable business performance and market share growth, through an outstanding customer experience
List of Typical Experience For a Regional General Manager Resume
1
Experience For UPG Regional General Manager Resume
- Experience in developing account plans
- Customer relationship building experience
- Monitors and maintains exempt and hourly staff at cost effective and competitive levels
- Establishes effective communication between all facilities, functional support groups, and departments
- Lead to develop an effective sales infra-structure and ensure field Sales organization infrastructure can continually support business sustainable development
- Manage distributors in responsuble sales area with effective joint business plan, lead sales team to optimize distributors network
- Administer a customer experience to deepen relationships and build sales
- Models the behaviors and is accountable for the store delivery of a consistent and brand right patient and customer experience
2
Experience For PC Services Regional General Manager, Menat Resume
- Multi-unit retail experience
- Deep understanding of the P&L implications of pricing and resourcing to maximize profit
- Deep understanding of the business banking market in Australia and regional NSW market – challenges, trends, competitive and regulatory environment
- Deep understanding of the business banking market in Australia and regional QLD market – challenges, trends, competitive and regulatory environment
- Ensures personnel are performing functions required of their positions
- Responsible for overseeing overall facility operations and maintenance department activities with appropriate personnel
- Formulate and direct business units marketing policies with public, governmental and regulatory bodies
3
Experience For Regional General Manager / New Markets Resume
- Full suite of Business Banking products and services
- Succession planning & development of key managers
- Works with the area and facility management to determine the adequacy of the personnel and fill each authorized position
- Monitors operations and personnel
- Analyzes operational efficiencies for each cost center (shredder, shear, torch, etc.) and review inventory and production levels with regard to material sold
4
Experience For PC Services Regional General Manager, China Resume
- Reviews production requirements as they relate to maintenance and all down time and repair costs to evaluate replacement needs
- Assesses equipment requirements so as to achieve maximum production and utilization of each asset
- Develops plans to address future capital expenditures for new equipment purchases and/or create Service Life Extension Programs (SLEP) to support current and future operations
- Reviews and approves all R&M
- Reviews capital and operations budgets
- Assigns and allocates time for subordinate managers and supervisors to conduct weekly reviews of R&M and SG&A expenses
5
Experience For Regional General Manager Resume
- Monitors supervisory practices for self and direct reports to ensure compliance with HR policies and union contracts
- Interviews prospective management and/or production employees
- Works with Human Resources personnel to prepare job descriptions
- Publishes schedules for meetings on a monthly or quarterly basis
- Ensures that meetings take place and minutes, where required, are created
- Makes certain that action items, as determined, are followed to completion.Specific Other Responsibilities (regional, location, compliance, etc.)
- Sales Strategies - Expand steam and chilled water programs to include a wider range of institutional and industrial customers
6
Experience For UPG Regional General Manager Resume
- Demonstrate excellence to identify, assess, calibrate, and develop brand talent at the store level to fill all current and future needs (Retail, Doctor, and Lab)
- Lead OD business partnership, influences selection and renewal process
- Communicate and promote Wrigley China sales vision and mission, advocate and embed Mars culture and HPC in responsible sales area
- Lead and execute sales strategies and priorities to achieve the annual sales volumn target, distribution, market share, in-store presence and financial target in responsible sales area
- Lead, communicate and enforce excellent execution in terms of national trade strategy and priorities in responsible sales area, to ensure winning by Geographic/Channel/Account/ net sales, distribution, in-store presence, and related financial indicators
- Control and manage effectively trading, selling and M&P expenses for the area. Work and coordinate closely with Finance Manager to deliver the expense control targets
7
Experience For PC Services Regional General Manager, Menat Resume
- Work with SHQ, cross functions continually to optimize and simplify current business process, procedures and control, in the context of balancing control, business growth and efficiency improvement and associates safety
- Closely Co-work with P&O co-pilot to upgrade and enhance the efficiency of infra-structure and capability of field force for the area with effective recruitment, training and succession plans for execution excellence. Create an operation environment that fosters talent development, growth and retention
- Other project and task which is assigned by National Sales Director and CLT
- Understands and communicates contract T&C’s
- Interact with OEM’s on issues, concerns and opportunities
- Motivates, focuses and trains the regional sales resources to develop better client relationships, develop superior local intelligence and ensure targets are met
8
Experience For Regional General Manager / New Markets Resume
- Establishes financial sales goals for the sales resources based on each P&L’s strategy
- Ensures the specific regions and accounts have proper sales coverage
- Supports the Customer Satisfaction Program
- Oversees the performance management process which includes individual goal setting and development planning, performance feedback, and implementation of the annual and mid-year performance review process
- Participates in the client segmentation process and makes appropriate client recommendations to Global Business Development
- Actively supports and facilitates the Compliance and Ethics procedures
- Assemble and develop great teams within the business
9
Experience For PC Services Regional General Manager, China Resume
- Instill a high-performance safety culture throughout the region
- Manage regional business to ensure profitability, efficiency and operational excellence
- Assists Regional Director with business growth and development
- Teaches and coaches Store Market Manager (SMM) to achieve goals and foster execution of best practices for growth
- Attracts and hires high caliber talent to ensure positions are filled timely
- Builds a bench of talent internally and externally to be ready for placement
10
Experience For Regional General Manager Resume
- Leads and drives quality and improvement in the region to deliver on all key performance indicators
- Manages profits and expenses and ensures proper usage of company funds
- Manages operational execution and ensures brand standards are met in accordance with Company direction
- Inspires team growth through individual development plans to promote an environment of personal growth and accountability
- Ensures all Company approved safety programs are implemented and maintained
- Comprehensive knowledge of retail operations, processes and policies
- Coach for sales success, train, and support field sales force
List of Typical Skills For a Regional General Manager Resume
1
Skills For UPG Regional General Manager Resume
- Identify the ‘untapped’ customer base and execute a rigors schedule to ensure regular direct customer in order to build the required customer relationship
- Develop, implement and drive strategies (externally and internally) to maximize to conversion of qualified leads (or for ‘untapped’ customers) into book & bill opportunities
- Quality owner and investor management relations skills with the ability to create a strong rapport at all levels
- Experience: At least 20 years of experience in business development for O&G sector,
- Proven track record in driving business performance through effective people leadership
- Experience performing root cause analysis of incidents, hazard assessment, job safety analysis and job safety observations
2
Skills For PC Services Regional General Manager, Menat Resume
- £Competitive – depending on experience
- £50k+, OTE £65k+ – depending on experience
- £Competitive depending on experience
- Strong leadership and track record in delivering results
- Builds the Brand – Builds a store’s environment that is sharply focused on consistently delivering exceptional patient and customer experiences
- Excellent business and financial acumen including operational analysis
3
Skills For Regional General Manager / New Markets Resume
- Previous experience with Lease, Consumer Credit and indirect lending required
- Previous leadership or managerial experience in a Customer or Client facing role
- Experience in multi-unit retail industry environment
- Management experience
4
Skills For PC Services Regional General Manager, China Resume
- Previous experience in leadership position within retail or customer service industry
- The ability to successfully manage and operate multiple business units across multiple markets
- Customer Facing / Management experience at a senior level
- Experience in sales/relationship leadership
- Extensive operational (warehouse, transport and co-pack) experience
- Strong command of the English language for correspondence
5
Skills For Regional General Manager Resume
- Experience in related field
- Management experience, particularly in dispersed locations
- Contributing with China input to the overall PC Services planning processes (Blueprint and S2 operating rhythm)
- Reporting to a Head Of SME, the RGM is accountable to run their Business Banking team as a business to achieve customer and financial outcomes
- Working knowledge of internal and external surface preparation and coatings systems application and maintenance for Tank car tanks
- Working knowledge of NDT processes and requirements per MSRP M-1002 Appendix T
- Working knowledge of Tank car Repair, Alteration, and Conversion to Tank cars per MSRP M-1002 Appendix R
- Understanding of business financial principles
6
Skills For UPG Regional General Manager Resume
- Ensuring that the human resources of the business are appropriate in terms of headcount and capability for the current and future needs of the organisation
- Leading the business in the geography and is a focal point for our clients, our associates and the rest of the organisation
- Implementing those initiatives from the Region, the International business and the group as and when required
- Leading location business development and innovation efforts that grow CareMore’s reach within New Markets
- Leading relationships with a trade union
- Evaluates developing prospects and proposes the winning strategy. Moves the prospect from the qualifying stage to the proposing stage
- Lead a team of Specialist Bankers including Relationship Directors, Senior Relationship Managers, Relationship Managers and Assistant Relationship Managers who understand their customer's business and provide expertise and advice
- Be Westpac's representative in the local market, leveraging your extensive external network to build a strong profile and productive relationships in your local business community
- Working knowledge of welding processes and requirements per MSRP M-1002 Appendix W
7
Skills For PC Services Regional General Manager, Menat Resume
- Works weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met
- Have a track record of driving and leading high performance sales teams
- Proficient in computer software applications, including Microsoft Office, internal and customer billing systems, car management systems, and ERP systems
- E-learning hub –numerous training courses available to all
- Proactively play an important consultative and influencing role to bring field insight into overall regional business strategy and rote-to-market strategies
- Utilize creative and strategic agility to recognize and size-up existing and emerging market and product opportunities
- Analyzes the business, creating and communicating clear action plans that optimize results
- Travel up to 80%; willing and able to work weekends, and physically in stores during times of high business need
- Deliver profitable revenue growth across all segments meeting operating plan requirements
8
Skills For Regional General Manager / New Markets Resume
- Create a positive teamwork environment unleashing individuals’ potential
- Solution orientated and confident decision maker with an innovative approach to problem solving
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Leads pricing and bid decisions and makes recommendations to Asia Director and Proposal Review Board (PRB)
- Provides support for the strategic planning process
- Provides client, competitor and market information which supports the intended goal of gaining market share and more sales
- Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates. List supervised positions
- Directs and approves workforce management activities according to brand policies, labor and operational initiatives
- Ensures the protection of all company assets, and that policies and practices are being followed consistently
9
Skills For PC Services Regional General Manager, China Resume
- Provides on-the-job training and guidance to SMM’s
- Creates an inspiring and inclusive work environment reflective of the brand
- Industry knowledge of AAR, FRA rules, DOT regulations; federal and local EHS knowledge
- Company car – Business mileage
- Discretionary additional shares at Managerial level
- Recognised ATA Qualification for Mechanics and MOT Testers
- Technical knowledge of product lines and associated systems.
- Other qualifications: at least ten years of experience in the field; demonstration of expertise in a variety of the field’s concepts, practices, and procedures
- Strong customer relations skills needed
10
Skills For Regional General Manager Resume
- Knowledge of basic optics and merchandise
- Have a knowledge and understanding of the TAW® core businesses of servicing motors & generators, switchgear, custom electrical equipment manufacturing, and new equipment sales
- Has the ability to effectively resolve customer disputes
- Has the ability to interface with decision makers and continue the growth of relationships with established as well as new customers
- Progressive leadership experience in a freight railroad (tank car) maintenance/ operations environment with demonstrated success in meeting key objectives
- Demonstrated knowledge of related regulation i.e. Code of Federal Regulations, workplace requirements i.e. OSHA, material and labor requirements for the work in a tank car environment
- Process improvement experience (4DX, Lean, Six Sigma, etc.)
- Wear PPE as required for the environment
- Mix of office and rail yard environments
List of Typical Responsibilities For a Regional General Manager Resume
1
Responsibilities For UPG Regional General Manager Resume
- Interface with and provide excellent service levels to our customers
- Interact with dealer body on issues, concerns, opportunities
- Interact with OEMs on issues, concerns, opportunities
- Gain cooperation and commitment from subordinates and others
- Participate in formulating and administering company policies, directing and coordinating all regional activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives
- Oversee the plant managers for five service centers in the north Florida and Georgia territory. This includes shop operations, field service, administrative, and sales/marketing
- Responsible for the total profit and loss of the operation in all five locations
- Provide leadership, support, and guidance to employees and ensure the goals and objectives of the organization are met
2
Responsibilities For PC Services Regional General Manager, Menat Resume
- Develop and implement strategic marketing and sales plans to drive revenue growth for the company. Direct activities of the sales force through a regional sales manager
- Develop new customers, new opportunities, and other synergistic activities that promote the growth & profitability of the operations
- Assure that the operation maintains a technical and capability advantage over competition
- Stay updated with industry and competitive trends
- Identify new product and services opportunities
- Assure the alignment of policies, products, and development efforts with corporate strategies
3
Responsibilities For Regional General Manager / New Markets Resume
- Achieve regional objectives in all areas of operations by developing and implementing regional plans, budgets, policies and programs, directing the regional organization, representing the region to outside agencies, customers and the general public in a manner consistent with the MB and smart quality image and reputations
- Develops and maintains strong customer relationships. Establish customer service measurements, evaluation and reporting processes to properly manage service performance; ensuring customer concerns are addressed, including development of action plans to close services gaps
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the region
- Responsible for development and execution of a capital expenditure program including quality expectations, budgets and timelines
- Establish and maintain measurement systems and metrics to provide senior leadership with broad information about the status of operations
- Coordinate internal and external resources to ensure compliance with all federal, state and local regulations (FRA, DOT, OSHA, etc.) as well as internal company policy implementation
4
Responsibilities For PC Services Regional General Manager, China Resume
- Partner with corporate Quality and EHS departments to ensure production quality and risk mitigation; leader in implementing EHS and Quality standards within unit
- Leader for the region's plant managers (direct reports) including staffing selections, professional development, training and holding team accountable for results
- With the exception of clerical, administrative, and some management positions, which require indoor work, the physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, dry/arid and dusty conditions
- Highly developed business acumen and corporate credit skills
- Experience in Senior Logistics Management role (essential) with a mix of Warehouse and Transport
- Integrity and good judgement to deliver operational efficiency and sound risk management through periods of instability and change
- Travel is required approximately 50% or greater depending on home location
5
Responsibilities For Regional General Manager Resume
- Competent in LOGICS completion and trend analysis
- Continuous Improvement / six sigma
- The RGM is also responsible for driving a team of Bankers who build their own personal brand as well as the St George brand and leverage this to build a strong referral network of new business
- The RGM is accountable for deploying the right people into the right roles to effectively partner with their customer base and to ensure a sustainable focus on service excellence
- Manage performance independently and deliver results as part of a team
- Lead change and innovation
- Strong financial and business analytical skills with the ability to develop and communicate business strategies, budgets and financial reports to multiple stakeholders
6
Responsibilities For UPG Regional General Manager Resume
- Strong commercial acumen & proven ability to deliver financial results through sustainable & innovative business strategies
- The ability to lead, mentor and coach senior management teams to achieve improved personal, consumer and business development outcomes
- Managing financial performance of the region with help of prepared and approved business plans which are an accurate reflection of the potential for our products in the geographic market
- Your attitude and enthusiasm for driving business performance and delivering a superior service experience for our customers are as important to us as your experience
- Formulate appropriate technical and business plans and objectives and direct their effective accomplishment through company personnel and consultants
7
Responsibilities For PC Services Regional General Manager, Menat Resume
- Strong internal and external networking and cross-functional instincts. Ability to coordinate with others from across the organization and outside of formal lines of authority
- Superior listening and written and verbal presentation skills
- Coach, develop and maximize the success of all General Managers, RQM and Doctors
- Motivate, inspire and retain all direct reports and Doctors
- Ensure capability education is delivered
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