Representative Resume Sample
Trevor Kulas
66981 Anne Squares,
Detroit,
MI
+1 (555) 609 1699
Work Experience
Intermediate Representative
11/2016
-
PRESENT
Phoenix, AZ
- /24 Shift Working Environment
- Develops and executes an appropriate business plan to maximize territorial sales, including assessing current state of assigned territory to identify opportunities for new business in order to maintain and further sales cycle
- Develops relationships with Registered Investment Advisors (RIAs), industry partners and contacts to generate new prospects and to help develop their business
- Makes proactive outbound calls to new potential representatives, critical contacts from other organizations including Field Specialists of top Broker/Dealers, to investigate potential sales and market products and services
- Schedules quality appointments weekly to meet with producing or potentially producing Registered Investment Advisors (RIAs)
- Receives incoming calls via sales queue and answers questions accurately and professionally regarding GAF offerings, sales, information, and prospects
- Follow-ups on appointments, conference leads and referrals of qualified representatives to uncover business opportunities and accelerate sales process
- Provides website tours to RIAs to market and promote company products and services
Representative
04/2011
-
06/2016
Phoenix, AZ
- Develops new customer relationships and expands existing ones by providing professional, exceptional service in accordance with the bank’s standards
- Negotiate the maximum payment or settlement based on client’s ability and the department’s procedures
- Demonstrate excellent client service skills by delivering BB&T’s Perfect Client Experience (PCE)
- This job supports regional teams of PDM's , based in regional offices
- One Rep to one PDM ratio
- Lead, mentor, and coach operations and support personnel on quality matters
- Active participant on local process team, as outlined in MSOE standard
- Ensure regular presence in operational areas to monitor GMP programs and quality systems
Data Entry Representative
06/2007
-
01/2011
Chicago, IL
- Assists RIA in analyzing information regarding their client's financial information and history to recommend and determine appropriate investment strategies to meet their needs
- Serves as a product expert on GAF client-specific mutual fund and RIC offerings, keeping RIAs apprised of market and product changes, and enhancements
- Organizes and supports GAF client webinars and other online meetings
- Coordinates and organizes onsite meetings with GAF clients, RIAs and other internal/external financial representatives; arranges logistics
- Be thoroughly familiar and conversant with all rules, regulations and procedures contained in the Standard Operation Procedures of the Client, as it pertains to their logistic security program
- A single point of contact for technical support and general queries (including password, hardware, software, e-Messaging, Blackberry) to TD Bank Group employees in Corporate, Retail, Wealth, Phone Channels and beyond
- Support for the S3 and C3 applications used primarily by TD Retail Branches
Education
Loyola Marymount University
2002 - 2006
Bachelor's Degree in Safety Management
Professional Skills
- Excellent Communication Skills (listening skills, oral communication skills, information sharing and written communication skills)
- Good listening skills (Exhibits superior customer care skills empathy as well as communications skills)
- Strong organizational skills and attention to detail; excellent verbal and written communication skills
- Excellent verbal and written communication skills, including procedural and or technical writing skills
- Excellent verbal and written communication skills; including de-escalation and listening skills
- Operational experience, analytical and project management expertise, finance skills, influencing skills required
- Excellent interpersonal skills and networking skills
How to write Representative Resume
Representative role is responsible for customer, interpersonal, basic, computer, analytical, microsoft, organizational, english, excel, presentation.
To write great resume for representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Representative Resume
The section contact information is important in your representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Representative Resume
The section work experience is an essential part of your representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Representative resume experience can include:
- Good computer skills including multitasking within many different applications
- Good logical thinking and numeric skills
- Effectively manage multiple tasks and prioritize them appropriately while taking direction from several sources
- Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
- Positive attitude, strong customer care skills
- Outstanding computer skills and knowledge of Microsoft Office applications such as Word, Excel and Powerpoint
Education on a Representative Resume
Make sure to make education a priority on your representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Representative Resume
When listing skills on your representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical representative skills:
- Demonstrated ability to communicate effectively, both written and verbal; good interpersonal skills; ability to communicate and collaborate with all levels
- Demonstrated ability to prioritize and handle multiple concurrent tasks; good planning and organization skills
- Good team building skills, interpersonal and communication skills
- Demonstrate strong interpersonal skills in order to provide effective customer service
- Demonstrate planning, organizational, analytic and problem solving skills required, with the ability to handle multiple priorities
- Strong self-management/motivation, strong curiosity skills with the ability to anticipate problems and provide potential solutions and work to resolution
List of Typical Experience For a Representative Resume
1
Experience For Intermediate Representative Resume
- Proven written and verbal skills necessary to complete assigned tasks
- Bilingual speaking, writing, and reading skills
- Prior experience or openness to assist with eventually moving process towards becoming paperless
- Excellent organizational ability, prioritizing and attention to detail
- Continuously build knowledge and skills, pursue on the job training and development opportunities
- Proven track record of delivering excellent client service
- Advanced MS Office skills including Access & PowerPoint
- Experience in a phone based or customer facing role, with proven high Customer Satisfaction delivery
2
Experience For Enrollment Representative Resume
- Problem solving, analytical and negotiation skills
- Strong problem solving ability and good judgment; able to make decisions with minimal assistance
- Attention to detail Analytical and problem solving skills
- Previous experience working with Prior Authorizations Knowledge of Medicare, Medicaid, and third party vendors
- Two to four years related relevant experience and/or training; or equivalent combination of education and experience
- · 3-8 years of technology related sales, business development or proven experience in project management in sales / marketing environment
- Technology related sales, business development or proven experience in project management in sales / marketing environment
3
Experience For Data Entry Representative Resume
- Experience working in the petroleum and commercial fuel industry would be a strong asset
- Customer Service experience and possibly healthcare billing experience
- Has established skills to perform a range of day-to-day activities
- Functional/technical skills – particularly with Internet, email, and phone
- Working knowledge and experience with Excel, Business Objects and automated order entry systems
- Reviewing all invoices for appropriate documentation and approval prior to payment
- Working knowledge of Contact Centers or equivalent operations job experience (i.e. Customer Service, Call Center from another division, etc.)
- Expecting at least 1-2 years work experience – ability to communicate directly with clients and explain their reports
4
Experience For Construction Representative Resume
- Making recommendations to improve the processes and therefore improve the experience for customers and colleagues
- Building strong customer relationships with internal and external customers
- Billing experience of at least 6 months; knowledge of insurances
- Working knowledge of contact center or equivalent operations job experience
- Become an expert on the Sales channel products and programs with a solid understanding of the business and marketing goals
- Operate Archtics ticketing system and printers for ticketing sales
- Develops strong account relationship based on understanding customer needs and exceeding customer expectations
5
Experience For Technical Account Representative Resume
- Critical thinking skill; understanding the bigger picture
- Excellent opportunities for ongoing development and training
- Experience in QA, QC, Engineering, Manufacturing Science & Technology, or Regulatory is desirable
- Medical coding or billing experience (professional or academic)
- · Cooperate in the development and execution of a territory plan including outbound calling against established target lists
6
Experience For Customer Fulfillment Representative Resume
- · A proven track record of managing multiple projects while meeting tight deadlines and budgets
- Computer experience and keyboarding (typing) required
- Two (2) years’ experience working in a community college setting
- Business acumen, including excellent critical thinking and analytics, risk mitigation and time management
- Previous experience in a data entry position, focusing on supporting internal staff with database management
- Skill and negotiating change orders with contractors
- Demonstrated alpha and numeric keying (speed and accuracy tested at a rate of 10,000 ksph)
- Manages order control and order prioritization during supply shortages (allocations)
7
Experience For Administrative Representative Resume
- Consults with and advises personnel on the most cost-effective and timely methods of mailing or distribution
- Perform Call-back for Clients’ instructions ensuring the highest accuracy and effectiveness
- Relevant experience working in a Contact Centre, comprehension of complicated CCPL products/programs and multi-system environment
- Inbound call center experience in a high-volume or fast-paced customer service setting
- More than 5 years of working experience in industrial coverage with IT / Storage / CE/ Surveillance/ Cloud/ Internet/ Dotcom Company and etc
- Knowledge of and experience in promotions planning and execution preferably within a casino
8
Experience For Collections Account Representative Resume
- Actively assist guests with ticket and membership sales, and properly operate ticketing system for transactions
- Maintain an effective patient follow up process when calls cannot be resolved during the live call
- Experience in proposal writing and presentation
- Work closely with internal and external business partners providing exceptional customer experience
- Think on their feed and apply your experience and learning to solve sometimes complex issues for the client
9
Experience For Client Success Representative Resume
- Graduate of Radio Broadcasting program or previous radio work experience
- Experience with Social Media, Photoshop, Wordpress, video editing software are all assets
- Experience in aggressive outbound sales and/or telemarketing
- Own individual Development Plan focusing on improvements in Competencies and skill sets
- 1 - 2 yrs sales experience, actual woking location Guanzhou
- Experience in a call center/dispatching environment
- Demonstrated understanding of OSHA construction regulations (29 CFR 1926) and Transportation of hazardous liquids via pipeline (49 CFR 195)
- Prioritize and work to very tight deadlines and working in a structured high volume environment
10
Experience For Product Representative Resume
- Effective working within multicultural environment
- Experience in dealing with clients over the phone and written (email)
- Experience coordinating event logistics, administrative support, and data entry
- Strong subject matter expertise / working knowledge of United’s Contract of Carriage, policies, procedures, and initiatives
- Experience performing insurance verification
- 1~3 years experiences in CS or relevant field /or newcomers with trading or textile major
- Operate and troubleshoot mechanical problems with stuffing equipment
- A technical sales background in engineering, computer science or equivalent work experience required
List of Typical Skills For a Representative Resume
1
Skills For Intermediate Representative Resume
- Also requires strong written communication skills and oral negotiation skills
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
- Demonstrated effective communication (Verbal and Written) and interpersonal skills and demonstrated mechanical aptitude
- Strong customer service and communication skills with the ability to interact effectively with all levels throughout the organization
- Strong attention to detail and proven analytic and problem solving skills
2
Skills For Enrollment Representative Resume
- Operate using good interpersonal skills and customer service orientation
- Related experience. Excellent communication, computer skills and customer service required. Healthcare and Insurance coverage knowledge
- Strong computer skills in Microsoft Excel, PowerPoint and Word; experience with SAP, Business Warehouse or a CRM system is an asset
- Strong and demonstrated verbal and written communication skills
- Numerate with good analytical skills, strong attention to detail is essential
- Strong mathematical aptitude and proficient computer skills, with Windows environment experience required
- Demonstrates skills in decision making and problem solving
- Sales skills include: partner and customer management and relationship building, excellent customer service, and problem solving,
- Proven skills in sound decision making and problem solving
3
Skills For Data Entry Representative Resume
- Assignments demonstrating strong organizational and record-keeping skills
- Good communication skills, including written and listening
- Skilled in communicating clearly and effectively using Standard English in written, oral and verbal format to achieve high productivity and efficiency
- Have extensive research skills to aid in establishing and/or validating required information and documentation
- Strong teambuilding, customer service, and interpersonal skills
- Possess one to two years’ experience in basic troubleshooting skills on PC desktops and laptops
- Strong computer skills, including ability to create and maintain spreadsheets
- Strong organizational skills including the ability to multi-task
4
Skills For Construction Representative Resume
- Excellent command of professional presentation skills and be comfortable presenting to groups both large and small
- Superior level of accuracy and attention to detail. Strong proficiency in PC skills, including MS Word and Excel
- Have an excellent command of professional presentation skills and be comfortable presenting to groups both large and small
- Strong writing skills, with portfolio of work examples
- Good communication skills and able to challenge where needed
- Intermediate computer skills- experience with Microsoft (Word, Excel, and Outlook) required
- Self-motivated; ability to take initiative, prioritize and manage time effectively
- Strong analytical skills and ability to solve problems in a dynamic environment
- Fluently bilingual in French and English with strong written and verbal skills
5
Skills For Technical Account Representative Resume
- Strong Microsoft Office skills including Access and an emphasis on Excel
- Demonstrated analytical and organization skills
- Strong PC Skills – thorough knowledge of MS
- Strong negotiations, problem solving, analytical and oral and written communication skills are required
- Strong IT skills - PC OS Windows, MS office knowledge – mainly Word, Excel
6
Skills For Customer Fulfillment Representative Resume
- Good oral and written communication skills in Mandarin and in English with an innate attention to detail
- Professional demeanor with strong verbal and written communication skills necessary to interface with affiliate stations and network personnel
- Effective communication skills and the ability to interact appropriately with others
- Clinical experience. Experience in EKG interpretation, specialty areas, med/surg areas with supervisory experience
- Strong organizational, time management and follow through skills
7
Skills For Administrative Representative Resume
- Strong Microsoft Office Suite skills (especially in Excel and Word)
- Good Data Entry skills required (Numeric /10 key)
- Proven computer skills,with knowledge of Microsoft Office Suite
- Attention to detail and strong accuracy skills essential
- Excellent phone and data entry skills
- Proven consistent customer service skills
- Good communication skill and good service mind
- Solid experience in technology related public sales or business development experience
- Good organizational skills, ability to handle multiple tasks simultaneously
8
Skills For Collections Account Representative Resume
- Excellent interpersonal and team communication skills required
- Cooperative, Good Communication skills ability to meet with people in difficult situations as position is in ED
- Strong communication and professional presentation skills with groups required. Microsoft Office proficient
- Be highly motivated, organized, detail oriented with excellent oral and written communication skills
- Good PC skills are required with proficiency in MS Office applications and Outlook
- Handle a substantial imprest bank with excellent cash handling skills
9
Skills For Client Success Representative Resume
- Excellent organisational, interpersonal & communication skills
- Natural gas or utility operations experience, underground operations experience or related work experience (machine or equipment operator)
- Strong MS Excel and computer skills are required
- Typing Skills of 60+wpm accurately
- Experience with configuring and managing customer-facing software solutions; experience with SaaS products is mandatory
- Proven experience in mining, analyzing and reporting out on large data sets
- Two (2) years' of experience in Experience in working in a Medical practice and resolving Billing issues required
10
Skills For Product Representative Resume
- Demonstrated problem-solving ability, initiative, and superior decision-making skill
- Prior experience using accounting software
- Assist Claims Trainer in skills development classes or additional training projects. This could include the training of new employees
- Basic reading, writing, and arithmetic skills
- · Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast
List of Typical Responsibilities For a Representative Resume
1
Responsibilities For Intermediate Representative Resume
- Prior healthcare registration, scheduling or billing experience prefered
- Prioritize and handle multiple task and project concurrently and adjust to changing priorities
- · 2-5 years of technology related sales, business development or proven experience in project management in sales / marketing environment
- Business acumen, writing skills, exposure to UAL Systems
- Medical Billing experience, Medicare experience
- Prioritize and handle multiple tasks and projects concurrently and adjust to changing priorities
2
Responsibilities For Enrollment Representative Resume
- Excellent Written and Verbal Communication Experience with airline scheduling systems required
- Data Entry typing skills- 35-40 WPM
- Data entry typing skills - 35-40 wpm
- Basic computer skills/working knowledge of Microsft Office
- Support and strengthen customer needs in an effectively and handle exceptional requests when required
3
Responsibilities For Data Entry Representative Resume
- Responsible for planning, directing and managing programs & resolving issues in a timely & cost effective manner
- Medical billing or accounting experience in a professional or educational setting
- Customer Facing experience handling complaints and recovery within a contact center environment
- Experience in receiving and processing shipments
- Performance management, problem solving, decision making and innovation are key skill sets required
4
Responsibilities For Construction Representative Resume
- Demonstrated alpha and numeric keying (speed and accuracy tested at a rate of 10,000 ksph)Testing Alphanumeric
- Experience working with residents/patients to provide collaborative and empathetic solutions
- Excellent communicator and capable of communicating essential information to multiple parties involved
- Devise effective customized marketing plans
- Demonstrates business acumen – understanding how businesses work and are structured
- Sort, prioritize/prep, scan and index incoming service requests, checks and return mail into a document management system
- Demonstrates understanding of retail math
5
Responsibilities For Technical Account Representative Resume
- Demonstrated problem-solving ability and attention to detail
- Demonstrates intellectual curiosity through inquiries to ensure a deep understanding of the business and deliver accurate results
- Directly related experience in a healthcare setting
- Previous experience using multiple systems and screens to manage customer-related data
- Knowledge of smartcards and/or banking customer service experience required
6
Responsibilities For Customer Fulfillment Representative Resume
- Evaluate program effectiveness, assesses outcomes, and develop improved programming to achieve goals
- Presentation and training experience
- Previous experience using Infogenisis POS
- Previous experience using Archtics POS
- Experience in Finance, Accounting, Operations, or Airline
7
Responsibilities For Administrative Representative Resume
- Experience with airline scheduling systems
- A good understanding of the concept of workflow management and lean methodology
- Previous experience in Service desk role, ideally coming from a Funds/Financial Services background
- Demonstrate alpha numeric keying (speed and accuracy tested at a rate of 10,00 ksph)
- Experience interacting professionally with personnel at all levels of the organization
- Experience communicating with external business partners, team members, and customers
- Demonstrated ability to mentor/train others (share learning)
- Experience working with senior level executives and government officials
8
Responsibilities For Collections Account Representative Resume
- Cash applications experience in one of the following
- Demonstrated understanding of technical web based operations
- Experience utilizing Microsoft Office Suite with a focus on Word, Excel, and Outlook
- Multi task and adapt to continuously changing priorities
- Experience managing SOP’s and performance
9
Responsibilities For Client Success Representative Resume
- Experience working in an Aircraft Maintenance Environment
- Experience in a Windows based computer utilizing Microsoft Offices
- Experience in Portfolio Accounting is desirable
- Multi-task and adapt to continuously changing priorities
- · Experience working in a fast-paced and highly cross-functional organization
- Experience working with a contract labor group and knowledge of the flight attendant JCBA
- Excellent opportunities for training, growth and professional developmentOpportunities to engage in diverse projects due to growth of business migrations
10
Responsibilities For Product Representative Resume
- Customer service experience within a manufacturing environment desired
- Ales, marketing, and/or customer relations experience
- Experience or understanding of Nielson Ratings
- Experience creating multimedia presentations with MAC Keynote
- Experience with Broadcasting
- Unit trust dealing experience desirable
Related to Representative Resume Samples
Administration Representative Resume Sample
Work Experience
• Flexible and adaptable to the work demands as advised by Administration Service Manager (or Administration Service Representative)
• Ensure Errors and Omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales, through liaison with the Administration...
Professional Skills
• Client and trustee liaison experience and ...
• Check member work as appropriate to your s...
• Experience of supporting the implementatio...
Collections Representative Resume Sample
Work Experience
• Monitors staff’s adherence to Fair Debt Collection Practice Act, Collection, Repossession and Bankruptcy laws/regulations, Fair Credit Reporting Act and mortgage Insurer/Investor/PMI guidelines
• Customer Focus: Demonstrating understanding of how one's actions and/or work impact the Company'...
Professional Skills
• Strong computer skills, including working ...
• Strong computer skills, including working ...
• Specific type of experience required: Coll...
Quality Representative Resume Sample
Work Experience
• Champion the quality culture at ABC Atlantic through challenging production teammates in their responsibilities and commitment to the FOCUS statement
• Lead the weekly quality meetings
• Provide metal building erection support to builders
• Provide deta...
Professional Skills
• Demonstrate strong interpersonal communica...
• Effective time management skills, includin...
• Excellent listening and telephone communic...
Director Brand Resume Sample
Work Experience
• Identify key performance metrics across all functions
• Explore potential sources for tracking data and make recommend to leadership team
• Design and produce performance tracker in coordination with all functions -Make recommendations for building/ enhancing product commer...
Professional Skills
• Communication (listening skills; speaking ...
• Extraordinary communication and partnering...
• Administrative Skills (establish plans; de...
Pr Resume Sample
Work Experience
• Business analysis and reporting experience. Multi-functional experience including strategic planning, business planning, financial and business analysis, marketing, operations
• At least eight years’ experience of PR and communications in the APAC region, ideally including some exposure to the chil...
Professional Skills
• Exceptional communications skills in Engli...
• Excellent judgment and creative problem-so...
• Strong written and verbal skills, interper...
Advertiser Resume Sample
Work Experience
• Optimistic but realistic and with a strong sense of humor
• Highly motivated to work for a growth business, and aware of the difference relative to working for a large corporate company
• Fluent in German and English Spoken and written
• Learn and have ...
Professional Skills
• Strong verbal and written communication sk...
• Strong negotiation and presentation skills...
• Proven English & Spanish skills – both ver...