Retail Director Resume Sample

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Maymie Rodriguez
29344 Clarissa Skyway,  Los Angeles,  CA
+1 (555) 749 4827

Work Experience


Retail Director
12/2016 - PRESENT
Chicago, IL
  • Maintains staffs’ job results by directing, coaching, monitoring, and appraising performance
  • Maintains a customer-centric service focus amongst all stores in the region. Educate retail management and Field Teams to create Clinique’s service experience for Clients
  • Maintain positive customer relations to develop customers’ loyalty
  • Commercially astute and proficient in managing retail P&L
  • Proven track records, strategic and results-driven with strong leadership abilities to motivate team
  • Excellent analytical, interpersonal, communication and negotiation skills
  • Proficiency in Microsoft offices especially Excel and Word
  • Excellent command of English, Cantonese or Mandarin
  • Drive and implement the Market Retail Strategy, focusing on the 5 P’s: People, Product, Premises, Processes and Profit, to continuously maximise profitability from the store portfolio, whilst ensuring this covers the requirements in conjunction with key stakeholders, including the Market MD and Global Retail CoE
UKI Consumer Retail Director
08/2013 - 06/2016
Los Angeles, CA
  • Make commercial decisions at Market level by analysing the retail KPI’s and local retail trends and needs
  • Create and drive a high performance culture across the Market by setting clear expectations and targets, analysing stores’ performance, holding District Managers accountable and giving appropriate and prompt feedback
  • Ensure elaboration of a rolling ‘Retail deployment schedule’ by store, covering all retail marketing, visual merchandising and other activities and ensure implementation by operational coordination and close tracking
  • Market Retail Back Office (RBO) team
  • Global Retail Centre of Excellence (CoE)
  • To constantly challenge the business by bring to the team a vision for the future
  • Managing large teams designing end to end solutions across the SAP and clients’ legacy systems estate including integration and reporting technologies
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture
Retail Director NSO & NSP Iberia
04/2007 - 02/2013
Phoenix, AZ
  • Experience in management and team training
  • Experience in area management, with at least 20~30 stores coverage
  • Strong and solid sales skills and sales driven
  • Soft Skills:Results focus;Business thinking;Working with people;Leadership;Communicating effectively;Planning and organization;Problem solving;Detail handling;Flexibility
  • Ensure Lenovo achieves market share growth
  • Ensure all promotional opportunities provide part of a realistic weekly forecast
  • Strategic QTR business plans for key accounts to include complete Range Selections, Volume Targets by week, in-store demand generation activity plan and full marketing Mix
  • Work with UK&I product management to determine appropriate product line-up, price propositions, and gain margin sign-off for each customer play

Education


Cornerstone University
2003 - 2007
Bachelor's Degree in Business

Professional Skills


  • Strong computer experience, including knowledge of Microsoft Office applications
  • Proven ability to drive amazing customer experiences and results, through development of your people at all levels
  • Lead the retail training team to ensure the continuous development of the skills of sales staff
  • Business communication skills in Japanese and English
  • Your cross industry experience is welcome – we’re open to anyone who has experience in the consumer space
  • Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market
  • Experience in sales, negotiating deals and business development

How to write Retail Director Resume

Retail Director role is responsible for retail, training, leadership, travel, design, reporting, purchasing, integration, negotiation, development.
To write great resume for retail director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Retail Director Resume

The section contact information is important in your retail director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Retail Director Resume

The section work experience is an essential part of your retail director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Retail Director resume experience can include:

  • Work closely with HR team to effectively recruit and make effective placements of staff
  • Team player who can contribute to a strong and growing business
  • Effective delivery of global operating standard initiatives
  • Fosters strong inter-departmental relations and integrate the dining service department with the facility plan of operations
  • Two to four years of direct foodservice operational management experience with inventory and purchasing knowledge and control
  • Experience with diplomatically managing multiple commitments to customers, your team and operations

Education on a Retail Director Resume

Make sure to make education a priority on your retail director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Director Resume

When listing skills on your retail director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical retail director skills:

  • Solid experience of managing a broad portfolio of retail stores
  • Work closely with Merchandising and PR teams in order to ensure that brand strategies and image are implemented effectively at the store level in Japan
  • Existing strong relationships with key buyers in relevant categories of business
  • Strong analytical acumen with an advanced level understanding of sales KPI’s
  • Deliver & monitor Superior Shopping Experience through programs like mystery shopper
  • Operates the department in accordance with the approved budget, while providing the client with the maximum value for the dollars spent

List of Typical Experience For a Retail Director Resume

1

Experience For UKI Consumer Retail Director Resume

  • Drive “best in class” retail performance ($PSF, level 1 EBIT, units/revenues, etc.) across Canada and O&O/Franchise network
  • Sales revenue, EBITA, GP ($PSF)
  • Execute Canada retail strategy: achieve financial objectives within the retail mainline and outlet stores (O&O/Franchise)
  • Drive location strategy for Canada (broker, real estate leadership relationship)
  • Lead and manage overall retail team to exceed financial/strategic targets
  • Partner/communicate/manage effectively internal (cross-functional – IT, merchandising, planning, ops, pan-regional) and external partners (franchisees, 3rd party vendors, etc.)
2

Experience For Senior Retail Director Resume

  • Accountable for leading/managing annual (AFP) and strategic (SBP) planning process for Canadian retail by store and all stores
  • Develop/execute any regional/global communication needs (e.g., global retail forum presentation, QBR)
  • Lead 300+ store employees
  • Responsibility for Franchise agreements
  • Ensures that the food offered to the students is of superior quality
  • Directs and conducts safety, sanitation, and maintenance programs
3

Experience For Retail Director NSO & NSP Iberia Resume

  • Promotes the professional growth and development of the entire team
  • Design annual sales plan and manage monthly forecasts to meet/exceed plan goals
  • Develop and implement annual budgets and forecast
  • Lead with recommendations on how to accomplish sales targets and generate incremental growth
  • Lead, coach and mentor your team to ensure they grow, develop and be the best that they can be
4

Experience For Regional Retail Director Resume

  • Collaborate closely with and become an integral member of the ANZ management team
  • Review daily sales of stores in order to achieve sales targets/budgets, and control P/L
  • Maintain constant communication with store managers and staff to increase efficiency and mitigate any issues or problems together with Retail Managers
  • Merchandise product selection
  • Acquire Talent:Build a robust internal and external talent pipeline through employee, client and personal networking. Effectively identify and select top talent by using pre-hire assessment reports and interview guides for every hiring decision. Use the Tiffany On-boarding program to ensure a consistent, branded on-boarding experience for all new employees
  • Develop Talent: Hold quarterly performance review meetings with Store Management team to discuss performance relative to expectations/plans, to identify and leverage strengths, and to close any identified skill gaps through appropriate coaching and/or training. Ensure timely and effective resolution of all significant performance issues by creating action plans for underperforming employees

List of Typical Skills For a Retail Director Resume

1

Skills For UKI Consumer Retail Director Resume

  • Maximize Top Talent: Craft Talent Maximization Plans for top talent. Be an advocate for, and share information about top talent, to enable the maximization and mobility of top talent across the business
  • 8 – 10+ years of experience in retail marketing, buying and/or licensing is essential to the position
  • All stores operate according to the same procedures
  • Proven strategic business acumen
  • A strong interest and passion for the Balenciaga
2

Skills For Senior Retail Director Resume

  • Strong level of discipline and organization in sales and sales management approach
  • Strong belief and vision in the capability of Face to Face Sales
  • Proven ability to build relationships & negotiate (Sell In plans, Margin, SOW) with Key Decision makers in customer
  • Maintaining Client Communications
  • Driving creativity & innovation
  • Motivate/inspire team through continuous coaching, performance development and career planning
  • A suitable platform and infrastructure is established to ensure the smooth running of all stores, in the most efficient way
3

Skills For Retail Director NSO & NSP Iberia Resume

  • Grow share of wallet with existing retailers to support growth KPI’s
  • In-depth reporting and analysis
  • Pro-active and demanding attitude
  • To formally evaluate Sales Managers’ and Unit Managers’ performance on sales and merchandising objectives
  • Lead and manage overall retail team to exceed financial targets & brand building objectives
  • Store and channel AFP per objective setting & achievement
  • A strategic thinker, open to challenge the status quo and drive disruptive change initiatives whilst maintaining engagement levels
4

Skills For Regional Retail Director Resume

  • Supervise retail operations, manage events, and handle marketing activities at the store
  • Work and multi-task in a complex matrix environment
  • Familiar with multicultural and international environment
  • All stores are built to a consistent standard
  • There is no duplication of efforts and all learnings are quickly distributed across all stakeholders
  • Has worked with major tier one luxury ready-to-wear designers globally
  • Intimately understands the current practices and processes of the sales of wholesale
5

Skills For Retail Director, Macau & Taiwan Resume

  • In-depth knowledge of industry trends and market’s business needs
  • Highly proactive and enjoys a fast paced environment
  • Able to travel frequently within and outside of the country
  • Motivate and inspire sales reps to succeed and overachieve
  • Have credibility and ability to influence senior management and stakeholders with recommendations and proposals
  • Establish the brand name as well recognized and esteemed on the UKI market
  • Consistent achievement of weekly and quarterly sales in / sell through quota
6

Skills For Retail Director Nike Factory Stores Russia Resume

  • Exploit new consumer channel business models (E.G Telcos) to gain maximum exposure for the Lenovo Brand
  • Achievement of top 3 vendor rank within named BP. In-line with profitability plan i.e. balance of volume/profit & entry, mid & high end product mix
  • Ensure the Lenovo brand values are positively promoted at all times via selected consumer channels
  • Work in close partnership with licensing team to understand licensee relationships with eOne as well as with retailers, roll out and launch plans for our properties and licensee’s products and any issues from a supply perspective in order to address directly with buyers
  • Negotiate deal terms for any retail specific programs or DTR’s, managing the contractual process and liaising closely with the VP of Licensing, Legal and Accounts where necessary
  • Sound organizational and communication skills, both written and verbal
7

Skills For Retail Director UAE Resume

  • Conduct weekly meetings with District Managers to understand each store’s profile to maximum sales by driving all KPIs and sharing best practice retail initiatives across markets
  • Review the effectiveness of the Talent Development Programs for retail talent including selection, transfer and promotion, and collaborate with Training team to develop and deliver effective training programs to upkeep shop staff’s sales/product knowledge to support retail-led growth
  • KPI achievement target vs actual (eg. KPIs/sales revenue)Revenue increase for store projects
  • Retail productivity increase (eg. Sales per headcount, sales per square meter)
  • Develops talent & capabilities
  • Hungry, motivated sales attitude
  • Team player that possesses excellent communication, interpersonal, presentation skills in order to communicate effectively and strategically with internal and external teams at all levels
  • Strong leadership skills; able to multi-task and work independently with minimal guidance
  • Hands on with the ability to roll up sleeve, juggle multiple priorities and achieve deadlines at all times
8

Skills For Global Retail Director Resume

  • To enhance consumer experience with PE across various touch points: Retail moments of truth
  • Maintains excellent relationships with students, faculty, guests and clients as well as other departments within the community
  • Proactive and positive in taking initiatives especially creating solutions for problem solving - possess a “can-do attitude” and solutions-oriented mind set
  • Have a heart for people; passion and understanding of luxury industry
  • Professionally mature, energetic and self-motivated person
  • Adaptable to multi-cultural environment and ability to walk the talk
  • Experienced in the Retail business development and management of multiple retail shops, emerging trends and concepts. Retail brand experience is important. Experienced in the development of gift stores and specialty concepts
9

Skills For Travel Retail Director Resume

  • Plan and strategize to improve the Power Club Member Base
  • Drive CRM activities to Increase Repeat Business from Repeat Consumers
  • Ensure the store design and VM is in line with the international standards
  • Provide direction, motivation and empowerment to the people in the team. Retention of people is key objective
  • Build leadership bench for all critical positions
  • Focus on competency development and adequate recognition across levels
10

Skills For Clinique Regional Retail Director, Houston Resume

  • To increase people engagement by improvement in OHS and Q12 score
  • Lead the commercial negotiations and contract definition to establish a commercial model that supports the business growth through the next 5 years
  • Manage Lenovo product portfolio and conduct competitive analysis
  • Brand Elevation & Market share
  • Organise resources to ensure customer satisfaction, productivity, profitability and growth
  • Drive profitable strategic expansion of retail in Canada (O&O and Franchise)

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