Retail Team Leader Resume Sample
Darion Wintheiser
493 Muller Plains,
New York,
NY
+1 (555) 509 4663
Work Experience
Retail Team Leader
03/2018
-
PRESENT
Phoenix, AZ
- Cashier, stock, or order when necessary to expedite the processing of guest’s purchasing
- Works with the managers and supervisors to develop weekly schedules and maintains staffing levels as appropriate for an operation
- Assists management in hiring and training of all new personnel
- Communicates any issues relating to staff to the manager or supervisor regarding staff performance and competency
- Ensures sanitation standards are maintained per departmental policy
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to by team members
Retail Team Leader Outlets
09/2015
-
09/2017
Philadelphia, PA
- Store expert on the administration of the Collective Bargaining Labor Agreement
- Recommends resolution to contractual questions and issues in partnership with Store Manager and Human Resources
- Prepares appropriate documentation and manages first level grievance meetings
- Achieve established sales and profit plan\n
- Control inventory shrinkage\n
- Hire/Train/Coach a store staff of qualified employees\n
- Consistently deliver a store standards that are Brand enhancing experience for the customer\n\n\n Key Attributes:\n\n
Retail Team Leader Twin Cities
12/2012
-
04/2015
New York, NY
- Ensures and enforces all of Aramark’s food safe handling policies and procedures
- Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Implement all Visual Merchandising to comply with Global standards
- Ensures all windows and ISC are presented to a high standard including mannequin dressing and positioning, lighting direction, cleanliness, steaming and price communication
- Implement all major floor moves during monthly load ins
- Execute daily actionable items pertaining to Visual
- Correct use and positioning of ISC tools
Education
Troy University - Pensacola
2006 - 2011
School's Degree in Management
Professional Skills
- Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
- Understanding of excellent customer experience
- Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience. ', null, 'listingLayout')
- Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience
- Ability to operate independently and with discretion, and work effectively under pressure
- Driving the team to deliver memorable experiences to each & every guest
- 12 months working in a fitness/fashion customer focused retail environment with advanced selling experience in a first supervisor role
How to write Retail Team Leader Resume
Retail Team Leader role is responsible for training, research, reporting, payroll, retail, administrative, inventory, marketing, benefits, analysis.
To write great resume for retail team leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Team Leader Resume
The section contact information is important in your retail team leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Team Leader Resume
The section work experience is an essential part of your retail team leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail team leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail team leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Team Leader resume experience can include:
- Experience managing teams within a busy, high volume retail environment
- Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
- Being at the forefront of delivering our exciting strategy
- Overseeing the daily operation of our varying stores
- Managing our large and diverse front-line team
- Generating solutions to resolve guest issues
Education on a Retail Team Leader Resume
Make sure to make education a priority on your retail team leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail team leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Team Leader Resume
When listing skills on your retail team leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail team leader skills:
- Prior professional experience in retail required
- 12 months working in a fitness/fashion customer focused retail environment with advanced selling experience in a first supervisor role\n
- Experience with various retail operations, such as budgeting, planning, customer service, sales and people management
- Skilled in operating personal computers, POS systems, and various software packages including MS office
- Lead our team of Playmakers in delivering unique, memorable, and rewarding experiences to all our guests
- Experience of having worked in an environment where high emphasis is placed on service, product presentation and commercial management
List of Typical Experience For a Retail Team Leader Resume
1
Experience For Retail Team Leader North Georgia 119 Resume
- Ensure a prioritized/proportionate focus exists across the entire NAM portfolio
- Build and maintain good
- Assist with the hiring, training, scheduling, and supervising of team members
- Be familiar with all aspects of stock ordering, cycle counting and stocktaking for the retail department
- Position new products and testing opportunities that NAM is seeking
- Partner with VM Area Training Manager to train all associates on presentation standards
- Support the recruitment and training of staff. Encourage and foster movement of all Brand Ambassadors between different areas of the business
- A team player who is results driven, achieving results through the team
- Analytical acumen to work towards set budgets and seek ways of reaching targets
2
Experience For Retail Team Leader Outlets Resume
- Ensure the merchandising and display stock levels of our retail store meet brand standards
- Dynamically communicates a desire to learn and is open to receiving feedback to drive personal development\n\n\n
- Update mannequins on a weekly basis
- Update the Space Management Tool weekly for floor plan and fixture allocation based on product presentation movement. Weekly analysis of sales reporting results with SM and draft action plan
- Salary – Competitive hourly rate
- Ensure retail operations procedures, and best practices are being adhered to i.e. stock/inventory management, payment management, loss prevention and bar operations
- Ensure weekly and monthly reporting is completed on time and accurately
- In collaboration with the Boutique Management team, provide coaching to employees regarding personnel practices, policy and employments laws and operational practices
- Evalutae store’s performance weekly, monthly and YTD
3
Experience For Retail Team Leader Twin Cities Resume
- Achieve set targets and KPI’s by providing sales leadership to store teams to inspire and enable them to meet and exceed daily, weekly, monthly sales goals
- Experienced business person in dealing directly with Retailers. Need credibility to be effective.. Contacts dealt with at Retail are from mid manager to executive level and most have been with their companies for 20+ years
- Develop short term and long term action plans to attain assigned annual revenue goals for CVS
- Utilizes NAM’s solution based approach across the path to purchase to build and elevate relationships at assigned accounts
- Integrate analytics & research tools across the sales team to ensure the team is well-versed in the overall NAM vision
- Strong administrative skills in keeping records of 50+ contracts, terms, expiration dates etc. Also needs to maintain current store lists, work on overturning manager refusals and handling day to day needs of retailer
- Manages team performance ensuring that all team members comply with all corporate policies, initiatives, trainings, performance management processes (90 Day, Counseling documentation, Mid-Year, Performance Review
4
Experience For Retail Team Leader Mall Resume
- Maintain retail agreements and sales responsibilities by selling to shopper and sales teams for assigned retailers
- Interface with retail executive at all levels
- Determine sales opportunities from feedback from Retailer and pass on to NAM AD’s
- Knowledge of Microsoft Word, Excel, Power Point, and Outlook, Salesforce
- Evaluate store’s performance weekly, monthly and YTD
- Work collaboratively to lead a team of Coffee Specialists
- Be an enthusiastic brand ambassador for Nespresso
- Respond appropriately to any customer questions or concerns
- Instills an attitude of customer service excellence and superior selling skills across the team by displaying correct behavior, training employees when necessary
5
Experience For Retail Team Leader North Bend 1 Resume
- Processes ePlanogram updates in point-of-sale system to ensure information is current and available
- Ensures ePlanogram updates are completed on time and to plan. Provides feedback on any issues with ePlanograms to the retail team
- Proactively manages any out of stocks and conduct an &lsquo out of stock’ scan, using the hand held RF scanner, daily, ensuring stock is full and on show at all times
- Ensures all price labels are updated on a weekly basis and conducts regular price label checks, using the hand held RF scanner. Reports any issues with price labels back to the retail team
- Ensures all team members adhere to the standards of dress and name badges are worn at all times
- Support, motivate and coach all learners through their Retail Team Leader Level 3 and / or Retail Management Level 4 Apprenticeship both remotely and face-to-face
- Monitor and review learners on a regular basis
- Work consistently to meet KPIs
- Complete administration within given timescales
6
Experience For Retail Team Leader North Bend 0488 Resume
- Ensure delivery is in-line with IQA, SFA, Ofsted (and any other relevant party) and ensure feedback is incorporated
- Overcome barriers to learning and adapt delivery to meet individual learner’s needs, including providing information, advice and guidance where applicable
- Maintain continuous professional development (CPD) and regularly attend standardisation to promote quality
- Inspire, influence and motivate
- Be able to work remotely and as part of a team
- Influence at a higher level
- Willingly handle complaints and/or visitor issues, in a professional and admirable manner. Convert disappointed visitors into new advocates
- Provide ongoing feedback to management, positive and negative, regarding operational successes, general practises, challenges and risks with a view towards constant improvement
- An open, approachable and professional management style
7
Experience For Retail Team Leader Adidas Sport Performance Retail Store Resume
- Achievement of results through a collaborative, relationship-based approach, rather than an authoritarian approach
- IT/Systems literate and an appetite to embrace new technology
- Focus on individual and collective development of staff members supporting experiences that enrich their careers and support their personal and professional growth
- Understand the needs of the team and provide education that inspires their continued development and success
- Communicate clear expectations, provide timely and specific feedback and explore meaningful ways to recognize staff members
- Be a champion for the company and build trust with the team through transparent communication, explaining the whys behind the decisions that we make and the benefits of those decisions
8
Experience For Retail Team Leader Adidas Retail Outlet Store Resume
- Be an advocate for your business by building collaborative relationships with partners outside your four walls and educating them about your business
- Train basic core and seasonal product knowledge to all team members\n
- Motivates and inspires team to maximize their performance\n
- Understands customer expectations and coaches team to exceed those expectations at all time\n
- Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty
- Understand customer expectations and coaches team to meet or exceed them at all times
- Actively supervises and coordinates team to ensure all customers receive the highest level of service
9
Experience For Retail Team Leader Phoenix Resume
- Actively collaborates and shares best practices to drive store team performance
- Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance
- Ability to learn and adapt quickly in a fast paced environment
- Well developed ability to speak, read, comprehend, and write English
- Ability to maintain reliable and consistent attendance and punctuality
- High level of passion and understanding of what great customer service looks like, and the ability to motivate and engage a team to deliver exceptional levels of service to the customer
10
Experience For Retail Team Leader Kingston, ON Resume
- Capability to present finance and insurance products that meet the customer requirements and support dealership standards and product targets
- Drive to deliver against targets and standards to ensure
- Commercial awareness, to ensure that deals are structured to support profit targets
- Shifts to be agreed at interview
- Passionate about LEGO!
- Various shift patterns
- GLOBE TROTTER CAREERS
List of Typical Skills For a Retail Team Leader Resume
1
Skills For Retail Team Leader North Georgia 119 Resume
- Good written and strong communication skills
- Management skills required as Team Lead oversees/develops team of three to four associates
- Deliver full training on Functional Skills – Mathematics and English
- Hold Functional Skills at Level 2
- Take responsibility for, and effectively manage, all day-to-day Brand Home Retail operations
- Supervisory experience in a similar retail environment (or the tourism, leisure or heritage industry)
- Operates with energy and passion that is contagious & inspirational
2
Skills For Retail Team Leader Outlets Resume
- Two years’ experience at Retail leadership or management level in a fast-paced consumer environment
- A motivated self-starter who displays strong initiative and instinctively finds solutions to problems
- Sets the customer experience benchmark in the store and leads by example to ensure a positive customer interaction
- Build effective relationships across the business
- To be a vocational expert with Retail Management experience
3
Skills For Retail Team Leader Twin Cities Resume
- Extensive, relevant vocational experience at Retail Management level
- Good knowledge of apprenticeships and Government funded programmes
- Lead, motivate, develop and support the Retail team to ensure the ultimate Jameson Brand Home experience is delivered to every visitor
- Identify and resolve pressure-points within the shop operation to guarantee a memorable customer experience for all visitors
- Minimizes loss by implementing, monitoring and tracking all loss prevention activities
- Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility
- Support the training of team members and provide ongoing feedback and coaching through the Manager on Duty program
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals
- Maintain sales pipeline utilizing Salesforce & sales call planners to project revenue for each fiscal quarter and provide reporting to senior management
4
Skills For Retail Team Leader Mall Resume
- Acquire new club members while driving sales via tastings and sharing of product knowledge
- Leads other team members and provide specific mentoring and coaching to Retail Coordinators, where applicable
- Passion for teaching and learning
- Support staff training to ensure the team is fully equipped to meet customer needs, deliver optimum levels of service and maintain visual standards
- Support ongoing performance management and staff development
- Support on-going performance management and staff development
- A confident person who can establish a ‘presence’ whilst representing the company
5
Skills For Retail Team Leader North Bend 1 Resume
- A team player who is aware of team dynamics whilst possessing the ability to work autonomously
- Ensure the Sales team is both comfortable and confident in its ability to activate NAM’s shopper-centric selling approach successfully
- Engage new and existing customers within our new concept “Nano Boutique”
- Ensure retail operations procedures, and best practices are being adhered to
- Flexible and willing to work away from home for extended periods with a can do approach to short term commercial needs
- Manage the daily tasks associated with e-commerce fulfilment of orders by treating this as an extension of the physical shop
- Solicits customer feedback and is \u201cclose\u201d to the business
6
Skills For Retail Team Leader North Bend 0488 Resume
- No out of stocks in planogram
- EPlanograms 100% up to date and implemented as per plan
- Make strategic decisions in a fast-paced environment
- Actively monitors customer satisfaction and behavior to drive continuous store improvement
- Provides best practices to improve processes and drive store success
- Dynamically communicates a desire to learn and seize all opportunities to grow
- Ensure our sales targets are achieved by fully maximising all sales opportunities, deploying our sales team to the most effective areas of the store and to minimise customer wait time
- Optimise the service provided by team, leading by example, to increase customer conversion and average spend
- Monitor and review results and evolve processes accordingly
7
Skills For Retail Team Leader Adidas Sport Performance Retail Store Resume
- Lead and motivate staff in order to achieve the highest possible levels of sales performance
- Participate in daily briefings to keep all members of the team fully aware of activity within the department and the business
- Support till reconciliation and cash control
- Listen to customer complaints, examine returned merchandise, and resolve problems to restore and
- Uses these techniques to train other employees
- Motivates individuals & team to achieve goals
- Preferably at least two years within retail
8
Skills For Retail Team Leader Adidas Retail Outlet Store Resume
- Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the customer service model
- Demonstrates an inspirational attitude that contributes to a positive team environment
- Collaborate on communication strategies that support an effective cascade of information to the team that includes forums for feedback
- O Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
- Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
- Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
- Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor
- Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures
- Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
9
Skills For Retail Team Leader Phoenix Resume
- Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
- Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture
- Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
- Weekly submission of VM compliance tool (including taking and uploading photos)
- Supports the recruitment, onboarding, training and development of the store team
10
Skills For Retail Team Leader Kingston, ON Resume
- An ability to engage and communicate clearly. Delivering great results through team members
- Desire to deal with and manage customer complaints, ensuring that problems are resolved in a timely manner
- 37 hours a week working 5 days over 7
- Surround yourself with the right people and support our commitment to hiring top talent that fits our culture
- Guides and trains team members on basic core and seasonal product knowledge
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