Revenue Management Analyst Resume Sample
Russel Hirthe
3194 Hardy Camp,
Philadelphia,
PA
+1 (555) 231 5736
Work Experience
Senior Revenue Management Analyst
07/2017
-
PRESENT
Los Angeles, CA
- Produce ad-hoc projects related to the airline’s strategic and profitability goals
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Assists Ministry Organizations with the implementation and effective utilization of the Project Genesis Revenue Management Systems and Trinity Health best practices to achieve strategic and operational revenue management goals
- Keeps apprised of and maintains working knowledge of appropriate software applications and healthcare finance policies, procedures and processes in support of day-to-day or project responsibilities
- Serve as the a pricing contact for Marketing, Sales, and Finance business partners and also for the corporate Government Team and Health Care systems Operations
- Serve as a key process and systems resource for the Revenue Management team including the development of programs or applications to meet the needs of strategic business analysis as directed by the Pricing Manager and Finance, Marketing and Sales Management
Revenue Management Analyst
05/2013
-
06/2017
New York, NY
- Preferable to have knowledge of consumption metrics and Nielsen database
- Preferable to have knowledge of CPW planning tool
- Primary lead for teaching/training/developing and mentoring Revenue Management Analysts I & II
- Maximizes revenues through seat allocation
- Optimizes and validates forecasted demand of select markets
- Analyzes market influences, evaluates market performance and identifies market demand patterns
- Summarizes data and analysis results; formulates and reviews conclusions
- Assist and lead analysts on setting up market/flight-level forecast strategies
- Audits, monitors and refines individual progress toward market goals and strategies
Entry Level Revenue Management Analyst
10/2008
-
11/2012
Chicago, IL
- Serve as a key process and system resource including the development of templates, matrix formats, reporting structures and reporting metrics as necessary
- Participate as a member of the Stryker Endoscopy Strategic Pricing Team involved in responding to customer requests for pricing master data, pricing master files, and data cleansing as it relates to pricing across all divisions of Stryker Corporation
- Engage customer as needed relative to inquiries surrounding reporting, data requests, contract pricing, etc
- Improve the Revenue Management Reporting quality by effectively analyzing sources of metrics and recommending appropriate action plans
- Achieve or exceed the identified goals and KPI targets supporting corporate/department goals as directed
- Support training and education sessions as needed both within the Revenue Management Team and across the organization as warranted
- Maintain awareness of industry best practices and the ability to advocate for and translate those into pricing practices where appropriate
- Mastery of excel (including pivot tables)
- Some Knowledge of Field Sales (Mondelez preferable)
Education
Kaplan University - Cedar Rapids Campus
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong analytical skills (obligatory) and strategic thinking skills (desirable)
- Excellent communication skills, including ability to effectively interact with employees at all levels
- Excellent computer skills is essential (advanced excel, planning/forecasting tools)
- Excellent analytical ability, problem solving and reasoning skills
- Proven customer service skills and past performance track record building rapport with internal and external contacts
- Strong analytical and problem solving skills and high attention for details
- Excellent computer skills are essential (advanced Excel & Tableau)
How to write Revenue Management Analyst Resume
Revenue Management Analyst role is responsible for analytical, software, travel, reporting, database, analytics, excel, analysis, architecture, payroll.
To write great resume for revenue management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Revenue Management Analyst Resume
The section contact information is important in your revenue management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Revenue Management Analyst Resume
The section work experience is an essential part of your revenue management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous revenue management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular revenue management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Revenue Management Analyst resume experience can include:
- Excellent Organization Skills & Interpersonal Skills
- Excellent verbal and written communication skills in order to interact effectively with customers and internal staff
- Strong analytical, communication & organizational skills essential
- Demonstrate analytical skills and ability to communicate clearly and concisely (verbal and written)
- Strong interpersonal, written, and verbal communications skills, with the ability to convey complicated ideas to non-technical audience
- Strong data base / analytical skills
Education on a Revenue Management Analyst Resume
Make sure to make education a priority on your revenue management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your revenue management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Revenue Management Analyst Resume
When listing skills on your revenue management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical revenue management analyst skills:
- Strategic and systems-thinking skills
- SQL db reporting skills are required
- Monitor effectiveness of revenue initiatives including Pricing, Yield, Network Planning, Sales, Finance, AAdvantage and Marketing actions
- Demonstrate service excellence by providing exceptional customer service to DaVita teammates through timely and accurate responses to requests
- 4 – 6 years of progressive pricing and analytic experience; preferably in the financial services industry
- Excellent written and presentation communications
List of Typical Experience For a Revenue Management Analyst Resume
1
Experience For Senior Revenue Management Analyst Resume
- Strong communication skills and ability to present complex business ideas in a clear and concise manner
- Communicate effectively best practices amongst peer group
- Advanced skills in Microsoft Office (Excel, Word, Outlook)
- Prior Revenue Management experience a definite asset
- Solid experience in Internal/External audit
- Good experience in risk identification
- Efficient prioritizing of daily responsibilities and objectives for the RM team
- Efficient prioritizing of daily responsibilities
- Working in the field or operations experience (e.g., insurance verification, Medicaid transfers, etc.)
2
Experience For Global Revenue Management Analyst Resume
- Gather, manipulate, and validate data using various programs
- Revenue Management, Yield Management or Pricing experience
- Audits effective usage in PROS of all influences, forecast accuracy and demand shifts
- Demonstrate rationale for strategic changes to be made
- Some knowledge and experience of the healthcare industry or hospital financial operations
3
Experience For Pricing & Revenue Management Analyst Resume
- Develops and implements solutions that address root causes and prioritizes the recommendations
- Related experience in the area of business analysis
- Proven proficiency in Excel including functions such as HLOOKUP, VLOOKUP, Pivot Tables, DSUM, If, and Macros
- Provide effective support to stakeholders in revenue management / cost saving areas
- Analytical support for weekly Demand & Supply Control Revenue management council: MTD Rate/Mix analysis, deck consolidation
- Simultaneously drive numerous projects with effective time management
4
Experience For Revenue Management Analyst Senior Resume
- Experience in an analytical environment, preferably within the hotel industry but not required
- Proven ability and proficiency with Microsoft Office (Word, Excel, PowerPoint, and Access)
- Strong knowledge of basic hotel Property Management & Central Reservation System functions
- Previous Front Office Management and/or Reservations experience an asset
- Proven track record of collaboration and partnership with other internal disciplines and functions
- Make decisions, to work under pressure, and has the capacity to use good judgment in critical situations
- Focus on accuracy of work and prioritization in a fast-paced environment
- Commercial analytics experience
- Assigning rooms preferences/ requests for Elite members
5
Experience For Seasonal Revenue Management Analyst Resume
- Email communication regarding revenue management function daily, weekly, and monthly including reporting, meeting notes, or other
- Assists with ongoing revenue budgeting and forecasting processes
- Analyzes booking activity associated with previous pricing actions (last year to last week) and uses results to suggest new pricing initiatives to manager
- Prepare daily ad hoc analysis to identify profit opportunities or trends, including pricing, routing and procurement
- Partner with Revenue Manager on inventory control strategies, including overselling and upgrading
- Communicates with operational teams concerning asset pricing decisions
- Responsible for monitoring and evaluating the overall revenue management strategy for regions to which they are assigned
6
Experience For Sales & Revenue Management Analyst Resume
- Advanced knowledge of Microsoft Excel and working knowledge of database and report writing tools
- Responsible for achieving or exceeding revenue, RACD, utilization, and other targets/metrics for geographic areas of responsibility
- Responsible for new and renewal pricing based on competitive market pricing
- Enhance the service delivery of In-House Reservations by managing performance, payroll, scheduling and continue to drive our Heartist culture
- Execute and assist with developing rate strategies & offers using various tools/systems and related channel management functions
- Support Revenue Team by assisting in development and tracking of SMART Goals
- Act as a subject matter expert with regard to the company’s street pricing tools, business intelligence tools and contract pricing tools
- Interacts with Pricing, Group Desk, and other departments in order to maximize revenues
7
Experience For Revenue Management Analyst Lead Resume
- Analyzes the potential of and recommends extra lift/ scheduling changes/ market connections as needed
- Basic understanding of YieldStar principles and ability to research rate recommendation and accept the recommendations
- Independently reviews floor plan pricing at communities in assigned market(s)
- Monitors operational related performance parameters impacting property revenue potential
- Evaluates amenity pricing and makes adjustment recommendations
- Provides training support to operations as needed
- Interacts with group desk, pricing, and other departments in order to maximize revenues
8
Experience For Area Revenue Management Analyst Resume
- Analyzes the potential of and recommends, if appropriate, extra lift/ scheduling changes/ market connections
- Assist with infrastructure performance tracking
- Plans, implements and executes pricing recommendations and manages the customer portfolio
- Audits and reviews processes to ensure compliance with pricing recommendations
- Manage Discrepant Rooms / Pending rooms
- Prepare and analyze reports including but not limited to daily pick up, weekly yield, restaurant revenue management and operations forecasts
9
Experience For Revenue Management Analyst Senior Revenue Management Services Resume
- Weekly and Monthly sales, front office, or operations meeting participation as needed
- Identifies unifying trends from multiple reports and packages information for consumption by all levels of management
- Prepares, generates and reviews a suite of standard weekly reports and tools relating to revenue management
- Analyzes managed care contract language and make recommendations for increasing reimbursement
- Reviews Medicare and other third party payor communication / contracts to keep department abreast of billing requirements
10
Experience For Soarian Financials Revenue Management Analyst Resume
- Recommends changes, where warranted, for pricing of renewal business, new product offers, and long-term contracts with major customers
- Monitors outcome of price tests against projects for volume and profitability at varying price levels
- Participates as a member on RFP team to provide pricing input on new business opportunities
- Works with executive, mid-level and local leaders to map desired business strategies into appropriate pricing decisions
- Ensures that all RM software systems (PROS/Navitaire) are current with upgrades/technical issues
- Participates in the creation of regular reports for senior management
- Monitors exception flights, peak holiday travel and special events demand
List of Typical Skills For a Revenue Management Analyst Resume
1
Skills For Senior Revenue Management Analyst Resume
- Exceptional skills in Database Management and applicable software programs (Excel, Access, basic ERP query) and in using and populating data analytics tools
- Excel skills, SAS software & SQL programing knowledge required
- Demonstrated experience with pricing analytics or trade spend optimization
- Technical skills including: Opera PMS & CRS and IDeaS G3
- Effectively work with a cross section of executives and interface with multi-faceted, cross-functional teams
2
Skills For Global Revenue Management Analyst Resume
- Experience with statistical packages such as R, E-Views and SPSS to build predictive models and Crystal Ball for scenario planning
- Demonstrated understanding of CPG
- Good knowledge Opera Sales and Catering, IDeaS Revenue Management Software and GDS’s an asset
- Previous experience in a revenue management and/or pricing strategy area
- Experience within a complex, demand/supply planning environment
- Works with marketing content team to develop internal and Q&A’s, scripts, etc. and external client notifications for effective roll-out of price changes
- Proposing and implementing weekly pricing recommendations for use in public and opaque domains
- Being detail-oriented to ensure the highest quality and consistency of reported data across business units to optimize decision-making
- Explaining to business users the meaning of created reports, and their implications
3
Skills For Pricing & Revenue Management Analyst Resume
- Providing decision support to RM stakeholders and senior management
- Contributing to the Data Governance program within RM
- Assisting organization-wide mid to long term projects through data support
- Utilizing NETREZ/OnQ PMS to change rates on SRPs or inventory controls
- Utilizing RMS to implement inventory controls
- Understanding of revenue management concepts (i.e., dilution, displacement, etc.)
- Working knowledge of Access and Tableau
- Forecasting, STR Analysis, 3rd Party Report Review
- Ongoing NetRez/Rate strategy updates for assigned Inns
4
Skills For Revenue Management Analyst Senior Resume
- Developing interactive web-reporting using HTML and JavaScript
- Translating business processes and logic into meaningful reporting
- Finding creative reporting and visualization solutions to business questions
- Forecasting the demand and optimizing our prices on the basis of a deep understanding of the price elasticity and the support of our advanced scientific tools
- Innovating our pricing model to reach the highest point that consumers are willing to pay and to further improve our reliability in the market place
- Selecting and developing analytical talents leading them to a successful career in Costa
- Working knowledge of Revenue Management applications and how to apply them to a business
- Converting selected groups from Run of House to Room Type specific
5
Skills For Seasonal Revenue Management Analyst Resume
- Ensure Dedicated revenue KPI's are being attained within scheduled billing cycles; alerting Pricing and Dedicated business unit managers to any deficiencies
- Construction of analyses, including modelling scenarios, customer impact, and determining revenue impact
- Ensures optimization of voyage yields and occupancy by managing pricing availability by category and promotion with input from Pricing Manager
- Develops successful pricing for portfolio of cruises throughout the booking cycle with input from Pricing Manager
- Develops pricing and quoting tools by product line and sub-products within the product line. Updates price quoting tools semi-annually or as necessary
6
Skills For Sales & Revenue Management Analyst Resume
- Partnership, developing dynamic, constructive working relationships and partnerships with internal and external leaders
- Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert DRM and ADRM of emerging trends
- Prepare evaluation of Discounts & Trade Promo including budgeting
- KPIs tracking / reporting (VSOP%, promo % GR etc.), preparation on the post-period analyses (Cause of changes, presentations)
- Lead the planning-to-reporting of allocated revenue Management reviews across the region
- Price/pack tracking & identifying opportunities/threats: range analysis at the channel level
7
Skills For Revenue Management Analyst Lead Resume
- Continually review invoices for revenue accuracy, comparing to executed pricing agreements and contracts
- Close categories, close promotions, raise rates or use a combination of all 3 using booking trend analysis
- Decides which pricing to display in digital retargeting for their portfolio of cruises
- Apply creativity and problem solving in dealing with rich data sets and build out a new analytical framework and approach
- Sound understanding of modeling and statistical concepts
- Participates as a member of the marketing department's long-term pricing and profitability improvement team
- Ideally, data-mining and SQL capabilities
- Comfortable with ambiguity – willing and able to make sensible assumptions when necessary
8
Skills For Area Revenue Management Analyst Resume
- Takes pride in work, ensuring a professional finish and clearly presented recommendations and data
- Ideally, data-mining and SQL/SAS capabilities
- Advise Groups to ensure that targets and goals are being met
- Develop and recommend practical yield management and pricing solutions
- Update, process, generate and distribute daily, weekly and monthly revenue management reports in various systems, including Hiltons Revenue Management System
- Participation in management meetings providing inputs from the finance side
- Complete understanding and application of principles, concepts and practices of RM theory
- Complete understanding and application of principles, concepts, practices of RM theory
- Monitor velocity of sales and inventory usage, ensuring other business partners/functions are aware of current sales opportunities and challenges
9
Skills For Revenue Management Analyst Senior Revenue Management Services Resume
- Review complex data, translating into high level storylines & concise practical plans for execution
- Interpret complex pricing models to inform forecast influence decisions at a granular level for assigned resorts
- Advanced proficiency using pivot tables required
- Comfortable with presentation tools including Powerpoint and Tableau
- Knowledge of revenue optimization and forecasting systems, processes, and strategies
10
Skills For Soarian Financials Revenue Management Analyst Resume
- Develop, execute, analyze and measure pricing strategies and channel production by property and region
- Manage and update ad-hoc reporting or tools to identify opportunities
- Create and maintain internal and external training documentation
- Synthesize the data often creating a master database which links the information
- Creates reporting/dashboards for performance review summaries for senior management
- Reviews and approves all revenue adjustment batches; corrects all coding and process errors
- Creates “lead” pricing and applies standard jumps between categories to maximize revenue
List of Typical Responsibilities For a Revenue Management Analyst Resume
1
Responsibilities For Senior Revenue Management Analyst Resume
- Proven proficiency in SQL programming
- Proven proficiency in SAS programming
- Reports current inventory trends and establishes booking curves ("paces") for a each new program and sailing to measure future progress against
- Knowledge of the cruise industry business environment including marketing, sales and operations
- Maintain and assist with analysis of current/historical/statistical data – converting data into actionable items
- Provide analytical support and relevant data for ad hoc reporting analysis
2
Responsibilities For Global Revenue Management Analyst Resume
- Assist with the enhancement & standardization of regional reporting
- Successfully create, manage, and optimize rules that produce incremental revenue streams
- Focus on metrics that impact the bottom line
- Work closely with cross-functional leaders to ensure the smooth execution, analysis, and optimization of revenue objectives
- Assesses market performance of revenue management plans across services and segments; develops and makes recommendations and action items to further drive market, service and segment share and profitability
- Develops strategic recommendations by working with business units to analyze and understand all necessary data, including internal sales data, market trends, competitive landscape and current prices
3
Responsibilities For Pricing & Revenue Management Analyst Resume
- Sets budget targets by division and line of business
- Review and determine pricing at the unit type level for stores across the country; interface with the Company’s proprietary pricing model to evaluate output and override system recommendations where warranted
- Credit Card Authorization (Auto Deposits)
- Process Credit card Authorization forms / Deposits
- Block show rooms daily
- Manage Out of Order / Off market rooms / inventory control
- Monitor and report on the day-to-day actions of Hertz competitors in the marketplace, ensuring that Hertz’ actions are appropriate, targeted, and effective both for special events and the more frequently occurring mid-week peaks. Communicate notable trends to all levels of management
4
Responsibilities For Revenue Management Analyst Senior Resume
- Learn to identify patterns and issues related to the yield management process
- Build partnerships with the Regional and Fleet Operations team to ensure business targets are met
- Adopt and utilize exception reporting designed to help isolate revenue opportunities and take appropriate actions to correct and capture additional revenue. Take on a leadership role in expanding the usage of any key analysis beyond their regions to the entire division, even globally
- Work closely with the Pricing Analytics team, interpret any key finding or analysis to find applicability to their regions of responsibility, and incorporate this data into the daily decision-making process
- Evaluate the forecast for their regions daily to ensure the recommendations provided by CMS are based on a solid projection of both future business conditions and the operational realities of the business. Recommend demand influences and/or changes to key system parameters as necessary based on any key findings
- Monitor the performance of CMS (Contribution Management System), RMS (Rate Management System), Yield matrix, and other key systems; evaluate the accuracy of the forecast, recommend improvements, modifications and changes to better reflect changing business needs
- Maintain rates & rate codes in various WHG systems and extranets for Centralized Revenue Management hotels; communicate all changes to the relevant Manager. Work closely with the MyRequest Team to ensure rate codes are loaded & shopping in the correct channel. Includes maintaining rate worksheets for hotels
5
Responsibilities For Seasonal Revenue Management Analyst Resume
- Responsible for all Dedicated and spreadsheet billing activities, meeting all scheduled invoicing timelines
- Communicate with customer AP and Transportation contacts as needed, to understand invoicing requirements and resolve any billing-related issues
- Work with IT when necessary, to enhance programming features to accommodate complex invoicing arrangements
- Work closely with Pricing and Dedicated Operations to ensure equipment and driver resources are consistent with proposals/contracts
- Five (5) to seven (7) years of progressively responsible operational or consulting experience in revenue management (e.g., reimbursement, payer contracting, decision support, health information management). Some knowledge and experience of the healthcare industry or hospital financial operations
6
Responsibilities For Sales & Revenue Management Analyst Resume
- Ad-hoc analyses for CHM RM Team
- Daily and weekly report production for SVP and Directors CHM RM Team
- Rate & availability strategy development for Inns
- Provide strategic recommendations to assigned Inns and DRM
- Communicate results and provide measured results to Directors and Senior Vice President of Revenue Management and other Operations Vice Presidents
- Provide specific, actionable information to assigned Inns and Directors, Regional Vice Presidents that allow the company to maximize revenue
7
Responsibilities For Revenue Management Analyst Lead Resume
- Load and quality check leisure, corporate, and other rates in CRS and GDS
- Proactively analyze SRP’s on a regular basis to identify strategic opportunities
- Provide action items and measure results on a regular basis to leadership teams
- Manage additional projects as needed
- Prepare well formatted and clearly presented documents which articulate the final recommendation(s) and key business impacts
- For assigned cruise programs and sailings, directs and controls FIT, Group and other rate contracts at the cabin category level to achieve the highest possible net revenue and occupancy levels
- Facilitate and audit pricing actions in reservation system to ensure support of promotional pieces and deadlines
8
Responsibilities For Area Revenue Management Analyst Resume
- Monitors oversells and capacity goals to alleviate buyoffs, buy-downs
- Monitors competitive products, pricing, and promotional activity, as well as the overall cruise and vacation industries to provide perspective and specific information for decision making
- Familiarity with cruise revenue management concepts and/or prior revenue management experience, especially in the travel industry
- Uses available data to analyze past performance for the same or similar products - booking curves, source of business, achieved yields, and total revenues, etc
- Analyze data, make decisions and be accountable for bottom-line performance
9
Responsibilities For Revenue Management Analyst Senior Revenue Management Services Resume
- Monitor and report on day-to-day actions of competitors in the marketplace, ensuring that Hertz/DTG actions are appropriate, targeted, and effective for toughs, special events, and the more frequent occurring weekly peaks
- Establish, maintain, and price HLE rate cards through defined rate tactics
- Perform root cause analysis; Hypothesize and test solutions based on findings
- Present results and make final recommendations to stakeholders
- Support implementation of recommendations once agreed upon by stakeholders
10
Responsibilities For Soarian Financials Revenue Management Analyst Resume
- Support project management across Revenue Management Organization
- Support implementation of standard work processes across Revenue Management Organization
- Track property performance relative to budget and forecast
- Assist in developing and executing key market segment strategies to impact regional/hotel need periods, shortfalls to budget and/or market share losses (based on TravelCLICK and Smith Travel)
- Maximize the potential, and ensure proactive and accurate maintenance and management of all systems: IDeaS; Opera; Synxis; etc
- Ensure that the necessary reports are maintained and organized, including market intelligence reports including but not limited to: Rate360; Agency360; STR; DayStar; etc
- Prepare weekly and monthly forecasts and yearly topline revenue budget
- Conduct and/or participate in weekly revenue strategy meetings
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