Revenue Management Resume Sample
Lillian Rowe
6255 Marvin Glens,
Detroit,
MI
+1 (555) 513 8068
Work Experience
Director of Revenue Management
08/2016
-
PRESENT
New York, NY
- Prioritizing the departments’ day-to-day tasks including goal setting, time management, mentoring, and the identification of the staff’s strengths and opportunities and subsequent training
- Supervises the daily activities of the staff under his/her supervision by means of effective communication, training, guidance, direction and associate evaluations. Assures that staff accomplishes all assigned tasks in an efficient and timely manner
- Operations – 50%
- Serves as resident technical resource to all areas of accountability
- Provides operational management of the department including understanding, monitoring and improving work-flow and processes within the area, monitoring staff schedules in Kronos, assisting on day to day problem resolution and troubleshooting. Participates in decision making concerning policies, procedures, and equipment. Assists in writing and implementation of new policies and procedures
- Partners with other revenue management areas and facilities to achieve resolution. Stays current on departmental and payer changes in order to provide the most current information to Centura’s patients
- Researches and resolves issues to meet customer needs. Uses problem-solving ability for various levels of issues
- Demonstrates good judgment in allotting proper time to any payer contact, while maintaining a professional attitude
Revenue Management Coordinator
12/2011
-
04/2016
New York, NY
- Ensure departmental internal controls are established and routinely tested
- Ensure compliance with state and federal law, compliance plans, HIPAA, JCAHO guidelines
- Actively manage any vendor relationships
- Develop trending tools and communication plan for departmental staff related to department customer service measures for their primary and secondary customers
- Effectively define for staff their primary and secondary customers. Manage departmental budget. Establish and maintain accountability controls for supplies, inventory and computers at the department level
- Communicate budget results to management staff and train them to assist in budget management
- Monitor initial salary offers to ensure internal equity and that offers are in within range and budgetary means
Revenue Management Intern
08/2008
-
11/2011
San Francisco, CA
- Completes each transaction to resolution. Escalates issues to the appropriate parties and ensures complaints and issues are handled in a timely and professional manner
- As a manager in the hotel industry revenue management discipline
- Intermediate or expert skill level in the use of the Microsoft Office suite of products
- Ensure staff members are adequately trained and are competent to perform job tasks
- Take leadership role in any technology implementations affecting department
- Develop departmental strategies to meet PRMO cash projection formulas, reduce days in accounts receivable, and reduce denials
- Maintain full knowledge of departmental operations and act as resident expert on issues affecting department
- Ensure policies and procedures for department are updated and executed
Education
University of Phoenix - Las Vegas Campus
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Business Acumen– Knowledge of general business practices as well as knowledge of the organization’s functioning; an understanding of organizational culture & the ability to function effectively within its social structure
- Results Focus– Taking a dynamic approach to work characterized by initiating decisions and actions; concentrating on achieving the outcomes of a process or project while adhering to the overall strategy of the organization
- Experience progressive professional experience required, with demonstrated supervisory experience
- Excellent computer skills are essential (moderate to advanced excel, planning/forecasting tools)
- Strong problem solving, decision making and follow up skills
- Solid technical skills in transportation projects developed within a professional services environment, with consulting engineering experience
- Solid technical skills developed within a professional services environment, with consulting engineering experience
How to write Revenue Management Resume
Revenue Management role is responsible for analytical, revenue, interpersonal, analysis, strategic, microsoft, english, leadership, financial, planning.
To write great resume for revenue management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Revenue Management Resume
The section contact information is important in your revenue management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Revenue Management Resume
The section work experience is an essential part of your revenue management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous revenue management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular revenue management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Revenue Management resume experience can include:
- Superior organization skills and strong interpersonal and team building skills are required
- Strong organization and analytical skills; expert skills in revenue management systens
- Demonstrate strategic thinking, long-range planning and strong analytical skills are required
- Strong communication skills with a demonstrated ability to represent ideas succinctly and convincingly
- Excellent communication skills (timely, concise updates to strategy, etc.)
- Ensures that the hotel sales strategies are effectively implemented in the reservation system and the inventory system
Education on a Revenue Management Resume
Make sure to make education a priority on your revenue management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your revenue management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Revenue Management Resume
When listing skills on your revenue management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical revenue management skills:
- Demonstrated strategic capability and proven experience in data analysis with solid understanding of financial impact of pricing strategies/tactics
- Strong verbal, writing, listening, and presentation skills
- Strong Microsoft Office suite and reporting system skills
- Strong analytical skills – leveraging on big data sets to drive key insights and recommendations
- Has an excellent interpersonal and communication skills across all levels of leadership
- Strong verbal, written and executive presentation skills
List of Typical Experience For a Revenue Management Resume
1
Experience For Director of Revenue Management Resume
- Strong organizational skills and ability to prioritize and coordinate multiple processes
- Strong analytical skills to provide effective commentary on financial data
- Strong time-management skills – action-biased and comfortable with multitasking
- Proven ability to effectively communicate with and influence all levels of an organization
- Possess strong analytical skills and be able to break down complex processes and explain it in simple terms to stakeholders
- Effective communication and presentation skills, both verbal and written
- Strong time management skills with ability to coordinate schedule and coverage with other team member to ensure processes are sufficiently covered
- Excellent people leadership, coaching and employee engagement skills
- Respond effectively to quickly changing priorities and responsibilities
2
Experience For Franchised Director of Revenue Management Resume
- Strong leadership presence and skills
- Exceptional problem-solving skills (consulting experience is an asset)
- Experience using the following with a high level of skill: Opera / OnQ PMS, IDEAS RMS, Delphi, Smith Travel Reports, Travelclick BI tools
- Effectively define for staff their primary and secondary customers
- Management Skills e.g. Leadership, Organisation, Communication and Control
3
Experience For Area Director of Revenue Management Resume
- Excellent written and verbal communications; experience in creating and leading presentations
- Identifies training needs designed to improve the overall revenue generation skills and pro-actively works to overcome them
- Once strategies are established, work with the markets sales management team is effectively executing those strategies
- Effectively help drive compliance around all Corporate RM related strategies
- Understand and effectively communicate cost allocation methodologies and drivers
- Exceptional strategic planning and influence skills
- Creative problem solving & analytical skills
4
Experience For VP, Revenue Management Resume
- Proven experience in analysis and strategic thinking required
- Strong experience or adaptable training in the use of automated systems, PCs and office products: Excel, Word, PowerPoint, etc. is essential
- Drive Diageo NA Pricing and Discount Effectiveness agenda
- Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market
- Proven ability to formulate pricing strategies that enhance portfolio/brand value and connect with business strategy
- Proven track record of price management and price elasticity modeling
- Strong knowledge of tourism industry, leisure, convention and incentive group markets including customer segmentation, distribution systems, and negotiation
- Experience practicing revenue management discipline in Hospitality or a similar supply constrained industry
5
Experience For Revenue Management Specialist Resume
- Experience working with visualisation tools such as Tableau an advantage
- External Service Providers: to bring process expertise and to validate the ESP teams that implement and deliver system solutions
- Previous experience as a manager in the hotel industry revenue management discipline
- Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
- Experience within a commercial or product function
- Strong leadership and communication with various actors (Director of Revenue Management, Director of Operations, Hotel GMs, Sales etc.)
- Relevant professional experience
6
Experience For Dir, Patient Revenue Management Resume
- Previous experience with revenue management in multifamily operations is required
- Demonstrated ability to work in dynamic environment
- Network with industry representatives to ensure solid understanding of market conditions
- Responsible for the effective implementation and compliance with branded Revenue Management Standards
- A valid Drivers License and reliable transportation are required
- Active participant in development of tools to improve capabilities of price planning and measuring the effectiveness of our spend
- Work independently but also to be an effective part of the broader Revenue Management and Sales teams
7
Experience For Head of Revenue Management Resume
- Experience with user acceptance testing, building test case scenarios and test plans
- Setup and validate system parameters across multiple RM systems necessary to the successful execution of end-on-end testing
- Experience leading revenue management
- Demonstrated ability to work independently and adapt to changes in a rapidly evolving environment
- Proven track record in data modelling outputs to create insights and recommendations
- Experience with MARSHA and Opera Sales & Catering a definite asset
- FMCG pricing expertise and experience of trade investment management is a distinct advantage
- Strong understanding of London Luxury Hotel Market
- Thorough experience using Microsoft Office applications (Excel, Word) required
8
Experience For Revenue Management Intern Resume
- Experience dealing with owner relations
- Good understanding of statistical analysis tools
- Good understanding of Shopper/Consumer insights tools
- Experience implementing projects among different countries
- Operates hotel and corporate pricing strategies in all distribution channels
9
Experience For Revenue Management Coordinator Resume
- Relevant experience in Revenue Management, Entertainment Operations or related field
- Relevant operations experience in a major hotel/resort in a managerial position
- Effective ability to lead, motivate and develop associates
- Experience in technical sales, technical support, consulting or related area of expertise OR
- Demonstrate, communicate and document the IDeaS value proposition, appropriate solution and unique market positioning to clients
- Proven technical and business acumen with the ability to communicate the IDeaS solution to the client and represent IDeaS as the expert in this field
- Assist with account diagnostics process and validate conclusions
10
Experience For Project Manager Pricing & Revenue Management Resume
- Provide recommendations to improve effectiveness of revenue management processes
- Ownership – take the lead to track down and resolve issues, and know when to escalate. Is able to operate efficiently with minimal direct supervision
- Proven record of developing marketing programs utilizing testing and strategy analysis to ensure program success
- Build and maintain a high-performance culture through effective performance management, communication and coaching of staff
- Experience in Revenue Management. Proficient in finance related computer programs, including Excel, Word and PowerPoint
List of Typical Skills For a Revenue Management Resume
1
Skills For Director of Revenue Management Resume
- Excellent questioning and listening skills, with strong influencing skills
- Strong technical and analytical skills including excellent Excel skills
- Demonstrated strategic capability and proven experience in data analysis with solid understanding of financial impact of strategies/tactics
- Able to build strong relationships, with good stakeholder management, alignment and influencing skills
- Advanced excel skills (e.g. high comfort level consolidating and joining data, creating formulas, translating complex information to communicable insight)
- Strong planning, evaluative, organizing and problem solving skills in order to integrate activities that are relatively homogenous or diverse in nature
- Strong business planning and financial modeling skills
- Computer literate and good keyboarding skills
2
Skills For Franchised Director of Revenue Management Resume
- Strong problem-solving skills and the ability to think both creatively and logically
- Highly skilled in Excel with a proven experience in analysis and problem solving required
- Excellent written and verbal English communication and presentation skills
- Exceptional service and customer relations skills with ability to foster effective relationships with staff, management and clientele
- Excellent verbal and written communication skills and ability to communicate ideas and concepts
- Demonstrated project management experience in organizing, planning and executing large projects from conception through implementation
3
Skills For Area Director of Revenue Management Resume
- Proven skill at setting pricing and inventory strategies for group and transient segments
- Good knowledge of RM’s Tools, Hotel PMS, Supportive Tools, Price Trackers, and Channel Managers. Training Experience
- Prior experience with writing SQL queries
- Experience in hospitality, distribution and revenue management with 1+ year(s) of experience working with automated revenue management systems
- Inventory and Pricing analysis skills
- Proven ability to manage multiple tasks with shifting priorities, strategies, and timeframes
4
Skills For VP, Revenue Management Resume
- Experience with an emphasis on commercial experience, pricing, and financial analysis
- Communicates effectively in English, both verbally and in writing
- Strong experience or adaptable training in the use of relevant systems of office e.g. Excel, Word, PowerPoint
- Ensure that both external and internal data is effectively used in the pricing tools and decisions made
- Prior experience as a Revenue Manager or Director of Revenue, preferably in a full service hotel
- Strong track record of experience leading revenue management in a similar organization
5
Skills For Revenue Management Specialist Resume
- Demonstrates highly developed Revenue Management skill set
- Demonstrated ability to identify and define issues, evaluate alternatives, and implement effective solutions
- Collecting data from a variety of sources and consolidating required information into an established format
- Marketing or Hospitality education is preferable, however not essential if applicants have previous relevant work experience
- Making the Guest online and call center experience more personalized for Parks & Resorts
- Analyzing multiple data sources to validate accuracy and completeness
- Nurturing technically experienced yet young mid-management team
6
Skills For Dir, Patient Revenue Management Resume
- Medical office or medical-billing in a hospital or physicians billing setting, collections or coding experience
- Experience participating/leading projects supporting sales and marketing initiatives
- Experienced, insightful and resourceful in the art of yielding a hotel; possessing a deep understanding of the analytical business review process
- Leadership experience with a focus on developing and implementing revenue / pricing strategies within highly complex environments
- Experienced, insightful, and resourceful in the art of yielding a hotel; possessing a deep understanding of the analytical business review process
- Preferably at director level) experience in online revenue management and decision making with driving data as the main source of decision-making
- Leading cross functional disciplines or projects including stakeholder management, prioritization, decision-making frameworks and resource influence
7
Skills For Head of Revenue Management Resume
- Perform financial evaluation to assess pricing action effectiveness including leading the systematic evaluation of all proposals (win/lose)
- Experience communicating with a complex set of stakeholders including of GM’s and Owners
- Experience in a role performing heavy data analytics preferably in a consulting firm, financial institution or complex corporation
- Responsible for designing and implementing an effective transient sales strategy
- Proven capabilities in building and leading teams
- Strong working knowledge of pricing, yield management systems and processes for luxury brands and segments
- Strong understanding of Sales & Marketing functions
- Experience with conducting training, both one on one and with groups
8
Skills For Revenue Management Intern Resume
- Experience in commercial intelligence/finance functions in FMCG including min 2 years in a Pricing/Revenue management role
- Handle multiple and changing priorities and multiple customers, having a proactive hands on approach
- Experience working in hotel operations and/or finance/accounting
- Strong understanding of the Lodging sales process – Both Transient and Group
- Experience with: FCSD Parts Pricing, SAP, Microsoft Office, Vendavo Pricing System, Essbase, ECAT, Partslink24, PeopleSoft, Acrobat
- Good understanding and appropriation of transversal complex projects (IT, Marketing, Distribution etc.)
- Experience successfullyleading and developing a teams
- Good working knowledge of Microsoft Office products and thorough understanding of hotel revenue KPIs
- Commercial Planning/Pricing/Trade Spend Optimization/M&E experience
9
Skills For Revenue Management Coordinator Resume
- Complete new item pricing setups including validation
- Is flexible and able to adapt to changing situations, needs and priorities
- Direct hotels and clusters on effective Strategy Meetings processes, ensuring a Total Hotel Revenue Management (THRM) focus
- Create a strong reporting infrastructure to drive performance
- Deep RM subject matter expertise: Demonstrate a deep understanding of RM industry, players and solutions required across customer segments
- Knowledge of Medicare cost reporting and reimbursement issues but health care experience is not a prerequisite for the position
- Confident in the accuracy of analytic output and strong attention to detail while understanding the ‘big picture’
10
Skills For Project Manager Pricing & Revenue Management Resume
- Self-starter, exhibiting initiative, confidence, professionalism and good judgment
- Helpful to have experience with renovations and repositioning of hotels
- Experience using syndicated data sources (Nielsen, IRI, NPD, Interflex)
- 3 – 4 years’ working experience
- Experience in managing teams and/or significant complex projects
- Strong understanding of hotel distribution
List of Typical Responsibilities For a Revenue Management Resume
1
Responsibilities For Director of Revenue Management Resume
- Good communication skills and solid computer skills
- Excellent organization and people management skills
- Strong analytical skills and able to make strategic and operational decisions to exceed revenue goals
- Strong statistical and competitive analysis skills
- Excellent interpersonal and communication skills to work with people at all levels and from all backgrounds and parts of the world
2
Responsibilities For Franchised Director of Revenue Management Resume
- Solid analytical skills, financial math
- Revenue management experience, previous forecasting, pricing and strategy execution experience
- Strong technical and hands on experience related to data analytics development and modelling specially within retail and ecommerce
- Good at analytical, presentation, negotiation skill
- Experience with an emphasis on commercial experience and financial analysis
3
Responsibilities For Area Director of Revenue Management Resume
- Gravitas to influence the markets effectively, and educate the business on all revenue management aspects
- Strong relevant branded experience with IHG and Marriott essential
- Proven experience with total hotel profit optimization concepts, strategies, and processes
- Fosters a culture of Revenue Management throughout all departments of hotel; trains and develops other team members on revenue management skills
- Knowledge of hotel operations and proven Revenue Management experience, preferably from a cluster or regional role
4
Responsibilities For VP, Revenue Management Resume
- Strong analytical skill and the ability to convert into relevant business strategies
- Communicate effectively in small or large groups and at all levels of the organization
- Effectively communicates with other hotel departments, regional and corporate staff
- Lodging Industry experience
- Actively lead the development and delivery of tools and training to improve capabilities of strategic price planning and measurement of spend effectiveness
- Strong working knowledge of the most current pricing and yield management systems, processes, and principles
- Good at English (verbal & writing)
- Experience of driving change initiatives as a member of a team
5
Responsibilities For Revenue Management Specialist Resume
- Strong analytical/modelling capability
- Of revenue management work experience, demonstrating progressive career growth and a pattern of exceptional performance
- Experience evaluating business trends
- Fosters strong relationships with the DOSM to strategically maximize Group business including function space utilization and Banquet F&B revenues
- Experience of direct people leadership, including managers and individual contributors
- Experience in demonstrating knowledge of job-relevant issues, products, systems and processes
- Excellent knowledge of spreadsheet software, database management, and analytical tools
- Experience with Hotel, Condominium, Resort, and Rent-by-Owner inventory
- Gather customer requirements and specifications and translate those needs into effective solutions in order to meet customer expectations
6
Responsibilities For Dir, Patient Revenue Management Resume
- Experience within the Broadcast and/or Media industry
- Accountable for critiques of sales strategy effectiveness
- Previous experience with hotel property management systems, especially OPERA
- Reservations experience is an asset
- Progressive work-related experience in hotel revenue management, finance, operations, or sales
- Experience with PSS, PROS O&D and Group revenue management system
- Oversee revenue management strategy across Live Nation’s owned and operated amphitheaters and manage day-to-day yield optimization
- Excellent in computer (Excel, Power Point)
7
Responsibilities For Head of Revenue Management Resume
- Demonstrated knowledge of Revenue Management and Business Development
- Good knowledge of revenue management’s tools as well as Hotel PMS , supportive tools, Price Trackers and Channel Managers
- Experience in building professional templates, SOP’s, and Power Points
- Related experience in revenue management, ticketing, or strategy roles
- Strong ability to manage many projects simultaneously
- At least five years of revenue management experience
- Previous experience in Front Office or Reservation department is required
- A min of 6 years Senior Commercial experience
- Strong sense of need for achievement of goals and success
8
Responsibilities For Revenue Management Intern Resume
- Experience in Owners’ relationship would be an asset
- Conducts effective, action-based weekly Revenue Management meetings; prepares and distributes all Revenue Management reports to key personnel
- In a strong leadership role
- Have a strong customer focus
- Proven team leader and great team player
- Excellent comprehension of MARSHA, Opera, revenue management systems, tools, principles and processes
- Healthcare consultant or management experience (i.e., reimbursement)
9
Responsibilities For Revenue Management Coordinator Resume
- Broad based knowledge and experience of health care finance and hospital operations management
- Two years previous experience as a Director of Revenue Management within a similar market
- Highly strategic with excellent commercial sense
- Work simultaneously on a number of initiatives and priorities often under pressure
- Previous working experience in UAE is compulsory
- Demonstrated ability to take large volumes of complex information and present it in a clear and concise manner to senior management, owners and franchisees
- Strong team player; ability to successfully influence stakeholders at all levels in the organization
10
Responsibilities For Project Manager Pricing & Revenue Management Resume
- Hotel experience required, preferably 10+ years
- Two years revenue management experience required
- Strong understanding of revenue management concepts, processes and systems
- Three years previous experience as a Revenue Manager in a major metropolitan, urban market
- Proven ability to manage to all levels of management
- Strong knowledge of spreadsheet software and other analytical tools
- Demonstrates confidence, energy and enthusiasm
- Three years' previous experience as a Director of Revenue Management in a major metropolitan, urban market
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