Director, Revenue Management Resume Sample
Liza Considine
2309 Kihn Tunnel,
Chicago,
IL
+1 (555) 719 7903
Work Experience
Director, Revenue Management
03/2018
-
PRESENT
Los Angeles, CA
- Work independently, yet respond to the internal customer’s needs
- Continuous Improvement: Deliver continuous improvement to revenue management pricing processes and tools. Implement and maintain Configure, Price and Quote software for renewal pricing and transactional quoting
- Mine best practices: Mine best practices in Revenue Management developed in RM NA and implement across other service lines and geographies
- Drive price strategy – translate business goals into price strategies for existing business and new opportunities; set performance targets by segment
- Develop service bundles – target unique segments with packages and bundles, incorporating different pricing metrics
- Set product prices – work with the product price strategy leader and product managers to set list prices and target prices
- Develop communications – build messages and tools to effectively drive global adoption of new strategies, processes and tools
- Identify and implement price improvement opportunities – through creative analytics, review customer pricing trends, spot opportunities to improve performance through new price metrics, bundles, or policies, design project plans to address and measure, communicate with stakeholders, and launch improvement
Director Revenue Management
03/2013
-
02/2018
Boston, MA
- Utilize influence to set goals, change culture and deliver on outcomes
- Decision Quality. Enable customer focused, business driven decision making and allocation of resources
- Exercise diplomacy and discretion in dealing with highly sensitive, complex, and confidential issues and situations
- Graduation from a four-year college or university
- Eight years of progressively responsible business development, real estate management or commercial leasing experience, of which at least five were in a supervisory or program management capacity
- Tracking competitive set pricing and yield strategies, understanding the comp set’s reaction to changes in the marketplace
- Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
- Maximizes net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein
- Operational hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
Regional Director Revenue Management
12/2005
-
09/2012
Boston, MA
- Owner of my Revenue Pricing Maximization System (myRPMS or IDeaS V5). Responsible for configuration, forecast validation and daily interaction with system and the decisions produced
- Responsible for managing and developing the property’s Revenue Analyst to become a Revenue Manager
- Perceive and be aware of management’s reporting needs and the ability to translate information into readable and logical report structure
- Collaborate with hotel profit generation teams to actively seek opportunities for incremental profit opportunities for all Rooms, F&B including Banquet/Catering & Restaurants, Spas, and other revenue streams
- Leverage Revenue Management technologies, processes, tools and training programs to optimize hotel revenue by effective application of revenue management practices
- Manages critical path to opening as it relates to Revenue Management and Distribution and collaborates with Sales and Rooms division on areas that overlap
- Ensures a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
- Perception and awareness of management’s reporting needs and the ability to translate information into readable and logical report structure
- Work closely with brand teams in the development of price strategies for all products by market to improve profitability
Education
Washington State University Vancouver
2001 - 2005
Bachelor's Degree in Finance
Professional Skills
- Demonstrated ability to identify actions to improve hotel performance and develop an action plan tailored to an individual hotel/account’s needs and sophistication
- Strong team-building, interpersonal and influencing skills essential
- Proven project leadership skills and the ability to be adaptable to take on new assignments in varying locations on short notice
- Excellent communicator, good leadership skills, able to work in a dynamic/ fast changing environment. Able to work with minimal guidance
- Proven track record of team building skills
- Team-building skills and the ability to effectively gain cross-functional consensus
- Strong conceptual thinking and reasoning skills
How to write Director, Revenue Management Resume
Director, Revenue Management role is responsible for leadership, events, travel, design, reporting, database, training, finance, software, automation.
To write great resume for director, revenue management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Revenue Management Resume
The section contact information is important in your director, revenue management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Revenue Management Resume
The section work experience is an essential part of your director, revenue management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, revenue management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, revenue management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Revenue Management resume experience can include:
- Continuously investigate new profit and growth opportunities. Consolidates, simplifies and creates new and existing reports for data analyzing
- Continuously investigate new profit and growth opportunities. Consolidate, simplify and create new and existing reports for data analyzing
- Revenue management experience
- Facilitating usage of upsell tools such as Nor 1 and Passkey
- Provide the management team with guidance regarding pricing and longer term profitability decision making
- Responsible for meeting and exceeding monthly and annual goals pertaining to Rev Par, RGI , Sell out efficiency, Group /Transient business mix and GOP
Education on a Director, Revenue Management Resume
Make sure to make education a priority on your director, revenue management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, revenue management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Revenue Management Resume
When listing skills on your director, revenue management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, revenue management skills:
- Good listening skills and the ability to anticipate business opportunities
- Excellent verbal skills in English, proficiency in another language is helpful. Pleasant telephone voice and manner required
- Effectively evaluate market demand by utilizing turndown, property diagnostics, CRS reports, market share, competitive pricing and STAR Data reports
- Project Management – analytical and problem solving skills to assess work activities and allocate resources appropriately
- Revenue management experience in CPG industry including Field and/or HQ experience
- Detail oriented with proven experience in analysis and problem solving
List of Typical Experience For a Director, Revenue Management Resume
1
Experience For Director Revenue Management Resume
- Establish the appropriate executive and working level cadence for planning laddering up to ELT & laddering down to GGK & execution
- Responsible for establishing and maintaining regular and meaningful communication throughout the Business Office
- Leverage analysis to set suggested consumer pricing relative to other brands and packs
- Support the design of promotional guardrails - everyday v. promotional price and identifying strategic promotional levers (depth, frequency, duration)
- Develop guidance on optimal consumer pricing across state channels/customers
- Incorporate pricing output on price elasticity studies to continue to shape and support new state specific price strategy for key brands
- Regional: Lead the hotel Revenue Management program for the region providing guidance and support for hotels that delivers an industry leading revenue management and distribution program supporting rooms revenue, catering and function space, spa, residential and restaurant and is aligned with regional goals and global strategies
- Regional: Support cost of sale optimization for the region providing recommendations to maximize profit through improved cost of sale
2
Experience For Area Director, Revenue Management Resume
- Regional: Collaborate with regional marketing, finance, food and beverage and operations senior management to ensure alignment and support for revenue management and distribution strategy and direction. Ensure the implementation of highly effect revenue management and distribution activities and strategies across all hotels
- Regional: Develop and lead a consolidated revenue management team and approach to provide for the most effective delivery of Revenue Management and Distribution support across properties
- Assist with the development and implementation of the consolidation strategy for managing receivables for the organization
- Regional: Lead regional Rooms and Marketing business analysis efforts
- Strategically leverage the packaging of product in accordance with the dynamic nature of Asia's marketplace and the industry's distribution channels
3
Experience For Regional Director Revenue Management Resume
- Work with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with Raffles guidelines
- Chairs and prepares materials for the weekly Revenue Management Meetings and follows the Raffles guidelines for meeting content
- Approve all room rate adjustments, comp forms and accounting paperwork on daily basis in accordance to Sox audit
- Build and maintain high quality registration, billing, customer service, collection, and reimbursement processes
- Provides orientation and transition support and training for new DRM
- Regional: Owner/Asset management engagement
4
Experience For Director Revenue Management Consolidated Center MEA Resume
- Regional: Support hotel growth initiatives
- Global: Collaborate with the global analytics revenue management, distribution and marketing team to identify global and regional opportunities and share best practices system-wide
- Lead the strategic vision and tactical approach of the RM&A Team, including the disciplines of Pricing, Planning & Forecasting, and Revenue Management, to drive revenue and profits for the site
- Lead the process of developing objectives and strategies to attract, develop, and maintain motivated and productive team members in the three disciplines of the RM&A team
- Identify long term objectives and implement plans to reach those objectives through the empowerment of the RM&A staff
- Lead strategic pricing development for all lines of business (i.e. theme park, resorts, food & beverage, and merchandise businesses) including rack rates and seasonality calendars
- Develop and provide accurate short- and long-term forecasts for theme park attendance, resort occupancy and revenue
- Adhere to all Raffles Hotels & Resorts policies and procedures
- Maximize total hotel room revenue and profit from all distribution channels through analysis and management of all systems
5
Experience For Director Revenue Management & Distribution Resume
- Prepare hotel and corporate pricing strategies through definition and management of rate levels, hurdle points, which are congruent with demand factors. and managed through all distribution channels to maximize RevPAR
- Active participation in Fairmont Western Canada’s regional strategies and projects
- Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. Participates in the annual budgeting process with leadership team
- Maintain an understanding of the dynamics of the local market and demand generators
- Submission of monthly forecast by day by segment for 12 month rolling every month and maintain forecast accuracy of +/-5%
- Chairs weekly Revenue Management Meetings and presents weekly revenue agenda items
- Plan clearance and remix/rebuild within deadlines as dictated by clients’/agencies’ timetable
- Establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines to correlate with the hotels monthly, yearly and ongoing strategic plan
- Monitor competitor strategies and data through usage of tools such as TravelClick, Marketvision, STR and Cvent analytics
6
Experience For Managing Director, Revenue Management Resume
- Submission of detailed monthly commentary on STR and KPIs every month to IHG corporate
- Train and coach reservation team members on revenue strategies and systems
- Provide sales team with detailed quotes on all group leads by optimal usage of IHG tools such as GPO and DELPHI
- Build and maintain relationships with all TPI and wholesale partners and qualify any promotions in accordance to IHG standards
- Need to be fully conversant on IHG tools such as Perform, Holidex, SBRP, Opera, Delphi, NOR 1, Passkey, and GPO so as to train and coach reservations, sales and front office teams
- Partner with Sales and Finance leadership to establish promotional spend strategies and evaluate customer and program level spending to support the achievement of the AOP and LRP
- Responsible for developing and implementing portfolio Revenue Management objectives of ideal product/ business mix, achieving trade rate efficiency targets and forecasting accuracy
- Lead the development of regional/ channel financial goals. Communicate and clarify targets to Sales management and teams
- Analyze customer, sales, and cost of sales data, make recommendations to Sales and Finance management to increase revenue and profitability
7
Experience For Regional Director, Revenue Management Resume
- Partner with Customer Development (CD) to translate, integrate and execute Del Monte strategies into customer-level business plans that meet or exceed AOP and LRP goals
- Partner with Sales to establish a well-grounded understanding of the relationship between trade spend management (distribution, pricing, promotion and inventory management) and the P&L
- Engage the sales organization both internally and externally for realistic and profitable planning
- Lead the evaluation of sales initiatives including customer proposals, terms, events and post event analysis
- Evaluate list price structure and implement changes to reduce profit leakage and simplify administration
- Lead the implementation and oversight of an Adjustable Rate Program (unsalesables)
- Design and implement processes to provide transparency and drive accountability
- Owner of myRevenue Pricing Maximization System (myRPMSorIDeaS V5). Responsible for configuration, forecast validation and daily interaction with system and the decisions produced
- Monitors transient, group and tour booking pacein order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly
8
Experience For Director, Revenue Management & Analytics Resume
- Develop and maintains an evaluation program to determine results from consolidated Revenue Management Meeting decisions
- Create and maintain a five month rolling demand calendar with rate and inventory strategies outlined
- Regularly check the input and the quality of data (segmentation, denials tracking, etc…)points
- Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets
- Develop and implements a consistent and best of breed set of templates, reports and analyses
- Oversee and ensures timely preparation of various monthly, quarterly and annual reports in accordance with established practices and procedures, distributing reports to management as appropriate
- Able to frequently move freely about the office, sit for long periods and withstand various activities such as frequent walking, standing, bending, maintain manual dexterity to access computer via computer keyboard
9
Experience For Director, Revenue Management Operations Resume
- Maintain a professional, neat and well-groomed appearance, adhering to Corporate Standards
- Chairs and prepares materials for the weekly Revenue Management Meetings and follows the AccorHotels guidelines for meeting content
- Oversee revenue management and distribution strategy of the resort and manage day to day yield operations
- Ensure hotel personnel is fully competent in the use of all systems
- Conduct quarterly property performance review and develop strategic and tactical action plans to influence revenue opportunities
- Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
10
Experience For Director Revenue Management Atlantic Resume
- Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
- Inspire hotel department managers to further embed a revenue management culture within their teams
- Advice and coach the stakeholder in other operational areas that impact revenue
- Assist with the development and implementation of the technology and information systems needed to facilitate the consolidation of services, ensure overall cost reductions, and maximize the effectiveness of accounts receivable management
- Comply with all reimbursement and billing procedures for regulatory, third party and private insurance payors
- Recruit and direct the management resources needed to meet operational and organizational objectives
- Ensure all employees within span of control are provided a structured work environment
- Develop and maintain positive relationships with all fiscal intermediaries, payors, vendors, facilities, and Corporate
- Motivate process leadership through continual feedback and recognition
List of Typical Skills For a Director, Revenue Management Resume
1
Skills For Director Revenue Management Resume
- Strong experience or adaptable training in the use of automated systems, PCs and Microsoft office products
- Effectively use Hilton systems and tools to determine, implement and monitor accurate selling strategies in all distribution channels
- Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives
- Over 15 years of pricing or revenue management experience with a high understanding of forecasting and planning
- High level of learning agility. Evidence of stepping into new situations and quickly coming up to speed and making a positive difference
- Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact
2
Skills For Area Director, Revenue Management Resume
- Strong proficiency in leading forecasting and planning in a consumer and customer-oriented environment
- Experience on leading cross functional strategies involving Sales, Marketing, Digital, operations and other related areas to drive revenue performance
- Experience working with channel management and rate shopping systems required
- Experience in Revenue Management, Finance, Network Planning or Sales Planning
- Ensure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reporting
- Develop and implement a framework for leadership decision-making, prioritization and monitoring to ensure delivery against business objectives
3
Skills For Regional Director Revenue Management Resume
- Proven project leadership with ability to adapt and take on new assignments in varying locations on short notice
- Experience working in a Full Service hotel with 300+ rooms
- Experience in Revenue Management/ Pricing/ Yield Management roles
- Experience working with ONQR&I, ONQFM and Delphi
- Experience working with automated revenue management software
- Experience in Project Planning/Execution
- Strategic thinking combined with the proven ability to move strategy to action
- Strong financial, analytical and business acumen with understanding of microeconomics as applies to Hotel business
- Master of Business Administration (MBA) or Technical Masters in relevant field or equivalent experience/training
4
Skills For Director Revenue Management Consolidated Center MEA Resume
- Lead a qualified and effective team of approx. 20 team members including; Senior Revenue Managers, Revenue Managers and Revenue Analysts
- Feed ideas and suggestions into the Revenue Management Consolidated Centre to strive for constant improvement of operating procedures
- Build an effective working relationships and communication with
- Personnel and Project Management experience
- Owner of Revenue Management System. Responsible for configuration, forecast validation and daily interaction with system and decision produced
- Aligning and building organizational capabilities (people, processes, systems, and incentives) designed to achieve long-term objectives/ strategy
- Sitting 4-6 hrs a day
- Understanding of airline economics, operations, revenue management techniques and the ability to apply that knowledge to strategic problems
- Working knowledge of an Automated Revenue Management system
5
Skills For Director Revenue Management & Distribution Resume
- Working knowledge of SAS or SQL
- Provide guidance and feedback during the budgeting, forecasting and commercial planning process with hotels and markets within realm of responsibility
- Lead multi-year strategic planning (MBS) process for revenue growth and marketing spend optimization and support strategic initiatives for Sales and Marketing
- Lead annual operating plan process for revenue growth, including Planning Meetings to ensure Executive and business alignment
- Understands the Provide support during budgeting and marketing plan creation and participate in budget review and approval process
- Highly Fluent in English, writing and speaking
- Deep understanding of pricing concepts and technics for Luxury and lifestyle brands
- Support the annual budget / Operating Plan and Ten Year Plan processes by providing insight to future sales volumes and revenues
- Provide sales team with detailed quotes and pricing guidance pertaining to Business transient contracts through iRFP process
6
Skills For Managing Director, Revenue Management Resume
- Create and develop pricing strategies in conjunction with the individuality of each season, competitive environment and booking pace
- Identify training opportunities within hotel Revenue management teams and coordinate/facilitate training at regional events to eliminate gaps
- Champion the CMH Revenue Management ways of working and Fit for the Future operating model
- Oversees channel management including rate loading and inventory management
- Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the organization
- Improves comprehension and use of our CRS, PMS, reporting, and information management systems to support better decision making
7
Skills For Regional Director, Revenue Management Resume
- Monitors, evaluates and maximizes the property's use of brand pricing structures & strategies, ensuring compliance with multiple brand requirements
- Total revenue management including conference catering and restaurant
- Manage a rolling 12-month+ planning calendar around revenues
- Regional: Lead the Distribution Marketing and Operations program for the region providing guidance and support for hotels to maximize channel performance
- Advanced understanding of trade promotion strategies and tactics across multiple customer channels
- High level of proficiency in financial modelling required
- Build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view
- Provide recommendations to all constituents in keeping with Revenue Management Standards, approved business processes, and company goals
8
Skills For Director, Revenue Management & Analytics Resume
- Ensure all Best Practices and Standard Operating Procedures are followed to capitalise and maximise revenue potential
- Follow Best Practice and Standard Operating Procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis
- Conduct on-going assessments of competitive hotel chains and revenue management practices to understand demand and develop strategies
- Set and manage revenue budgets and ensure accurate forecasting
- Leverage IDeaS revenue management system in conjunction with constant market tracking
- Initiate pricing analysis and recommendations
- Ownership of local merchandising strategies in distribution channels
9
Skills For Director, Revenue Management Operations Resume
- Prepare documentation and lead the property’s weekly RevPRO Meeting. Communicate, track and follow up on agreed upon action items
- Coordinate updates/stay restrictions or rate changes to reflect the hotel's selling strategy in response to the market demand
- Prepare quarterly presentations and reports for the Executive Committee showing pace and performance against the competitive sets
- Oversee the daily room inventory management process. Set overbooking limits by day
- Hold weekly revenue meetings with GM, DOSM, Rooms, Finance & Sales teams with primary objective of building consensus on strategies to drive revenues
- Work closely with hotel marketing team on web content, analytics, SEO/SEM
- Financial Management – applies tools and processes to successfully manage accounts receivables to budget
- Recruit and manage the resources necessary to meet organizational and operational objectives
10
Skills For Director Revenue Management Atlantic Resume
- Develops and executes departmental strategies and measures progress toward goal accomplishment aligned with the organization’s vision and customer experience objectives
- Healthcare reimbursement and billing experience: 5+ years
- Detailed understanding of billing and reimbursement with emphasis on regulatory payers
- Communication: Express ideas clearly, concisely and effectively; listens to and responds appropriately to others. Presents ideas and recommendations in ways that influence the beliefs and decisions of others and inspires them to action
- Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others
- Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges
List of Typical Responsibilities For a Director, Revenue Management Resume
1
Responsibilities For Director Revenue Management Resume
- Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders
- Well-developed interpersonal influence and leadership skills
- Lead financial co-piloting for Customer Experience, Commercial Sales and New Market organizations in execution of strategic initiatives and gap closure actions
- Relevant operations experience in a major hotel/resort in a managerial position
- Coach and develop On-property Directors of Revenue Management to ensure a good level of productivity and consistency with IHG Revenue Management Strategy
- Serve as a member of the Customer Experience, Commercial Sales and New Market leadership teams and provide financial insight on performance results
- Experience working in a cluster environment is an asset but not required
- Experience in radio or other media role
- Able to develop strong relationships with 3rd parties and the hotel departments
2
Responsibilities For Area Director, Revenue Management Resume
- High level of determination and commitment; strong sense of accountability to team goals
- A strong background in either rooms or sales
- Hotel Revenue Management experience in a luxury hotel environment
- Provide standard reporting for volume, revenue and key performance indicators to functional teams
- Support pre and post promotion reporting and analysis. Provide financial oversight on go forward strategy
3
Responsibilities For Regional Director Revenue Management Resume
- Ensure all financial processes comply with Nestle Accounting Standards and Compliance Guidelines
- Consults with hotel revenue teams and Regional Directors of Sales and Marketing to develop strategies to maximize revenue opportunities
- Responsible for all short and long-term forecasts including weekly forecasts, 30-60-90-120 forecasts, in-the- month forecasts, and the annual budget
- Facilitate long-range strategy development in conjunction with product/content development leads and corporate planning
- Uphold the Code of Conduct and Corporate Compliance
4
Responsibilities For Director Revenue Management Consolidated Center MEA Resume
- Appropriately and fairly address employee misconduct
- Enforce all compliance policies as they pertain to his/her area
- Provide and assure timely compliance education as requested by the Regional Compliance and Safety Officer and/or through corporate initiatives
- Set an example to all staff in their daily activities
- To promptly report issues and violations
- Develop and implement innovative revenue performance strategies to drive performance in Company Managed hotels in assigned markets
5
Responsibilities For Director Revenue Management & Distribution Resume
- Implement and communicate strategic plans and new company initiatives at assigned hotels portfolio
- Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Participate in creation of department staffing and capital budgets
- Asset Responsibility for the team – Ensure that Company vehicles and training resources, computers and audio-visual equipment are properly transported, secured and maintained
- Responsible for Revenue Management System (myRPMS/ IDeaS). Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system
- Maximizes net room revenue contribution through a thorough understanding of market segments, booking channels and demand drivers. Actively participates in creation of offers and evaluation of business opportunities
- Chairs and prepares materials for the weekly Revenue Management Meetings
- Operationalizes hotel and corporate pricing strategies which are congruent with demand factors, promote integrity and protect long term customer value; through definition and management of rate levels, stay restrictions and other tactics in all distribution channels
6
Responsibilities For Managing Director, Revenue Management Resume
- Monitors segment booking pace in order to determine pricing and availability controls for all reservation distribution sources and implements according to the strategy of the hotel
- Monitors key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
- Responsible for completion of all rooms and revenue forecasting, budgeting and planning to accurately project unconstrained demand and hotel performance in collaboration with the DOSM and Managing Director
- Evaluates booking channel distribution models and opportunities for the hotel
- Responsible for timely and accurate completion of required reporting including but not limited to month end commentary, strategic planning of budget and marketing plans, tracking and analysis of competitive set pricing and yield strategies in collaboration with the DOSM and Managing Director
7
Responsibilities For Regional Director, Revenue Management Resume
- Mentors Revenue Manager to be fully versed in all aspects of Revenue Management and provides guided learning to other team members as needed, so that all areas of the hotel that impact revenue are fully aware of the hotel RM strategies and understand their role in the plan
- Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Banquets, Restaurants and other revenue streams
- Fosters strong relationships with the DOSM and DOGS and DOCCS to strategically maximize Group business including function space utilization and Banquet F&B revenues
- Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits
- Collaborates with DOSM and DOCCS to create accurate short and long term forecasts, achieving forecast accuracy across all revenue streams including but not limited to rooms, banquets and catering
- Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits
- Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines
- Fosters Total Hotel Profit Optimization culture and principles with all revenue generating departments at the hotel
8
Responsibilities For Director, Revenue Management & Analytics Resume
- Lead Monthly Business Reviews by providing top-line analytics and business insight
- Lead Dynamic Forecast (DF) process for Volume and Revenue in accordance with Business Planning Calendar
- Co-Lead pricing strategies on new customers, products, price investments or national commercial bids
- Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies
- Directs and manages all channel distribution strategies. Manages relationship with OTA partners, keeping up-to-date on each partner’s distribution options and extranet maintenance to ensure optimal display of the hotel
- Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed
- Adheres to all Brand Environmental policies and procedures
9
Responsibilities For Director, Revenue Management Operations Resume
- Support capital process for MBS, OPL and Forecast to ensure investment in line with accelerated growth and profit strategic plan
- Drive achievement of RIG, Price, OG and Profit Commitments and gap closure processes
- Lead Marketing Investment Plan, Forecast and Month End Close processes. Provide monthly reporting, forecast accuracy measurement and performance results (ROI) on marketing investments
- Drive evolution of analytics and insights to support evolving business model for revenue. Evolve measures through increased customer related dimensions and increased visibility to drivers of Net Net Sales (NNS) through advanced performance metrics
- Partner with Data & Insights (D&I) Team to advance and standardize KPIs for Senior Leadership and access to data required to drive business insight for revenue
- Co-lead statistical / data science strategy to deliver revenue forecasting by month and annually to inform DF / Annual Plan and to deliver monthly Flash projection to assess month-to-date performance
- Provide financial analytics for new customer or product opportunities to ensure financial criteria is met
- Provide cause of change analytics and business insights on key drivers of revenue
- Provide business insight to the ReadyRefresh Management Team on finance decisions and risk analysis
10
Responsibilities For Director Revenue Management Atlantic Resume
- Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others
- Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls
- Works with the Revenue Management, Sales, Marketing, GRC, and Technology teams on the development, education and implementation of all facets of the Hotels' Distribution Strategy including technology, education, reporting, channel management, pricing, market mix, and planning
- Works closely with the property RevPro team to identify Revenue Management needs and to develop education to address those needs
- Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotel
- Liaises with the Sales & Marketing Team in devising marketing campaigns
- Works with all areas of the organization to enhance our AccorHotels Brands and to ensure that both corporate and hotel strategies are congruent with this goal
- Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
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Professional Skills
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• Skills: Strong communication skills, both ...
• Strong drive for action, excellent inter-p...