Route Manager Resume Sample
Jasmin Koelpin
278 Price Extension,
Dallas,
TX
+1 (555) 804 7411
Work Experience
Route Manager
09/2017
-
PRESENT
Houston, TX
- Normal setting for this job is: Office Setting, Hauling Site
- PERSONNEL MANAGEMENT FUNCTIONS
- Normal setting for this job is: office setting and/or truck route
- Normal setting for this job is: office at hauling site and on the route
- Normal setting for this job is: office setting and truck route and transfer station
- Create fixed weekly route structure and update regularly for growth
- Train new Route Drivers
Global Distribution Route Manager
09/2011
-
03/2017
Philadelphia, PA
- Perform field audits to verify Route Driver compliance with company standards
- Coordinates daily operational needs with Maintenance team
- Documents and maintains records required by regulatory agencies such as the Department of Transportation (DOT)
- Develops a working knowledge of Waste Management’s operational and general business applications including but not limited to Safety, Efficiency, Human Resources,
- Provide a motivation position to the community of partners including the Distribution Preview Newsletter, QPB’s, launches, etc
- Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher
- Inspects the customer’s premises to identify insect and pest problems and applies appropriate products according to label directions
- Valid driver’s license and clean driving record
- Work independently in the field with strong organizational skills
Senior Route Manager
03/2006
-
04/2011
San Francisco, CA
- Supervises drivers in the districts from all lines of businesses. Mentor/Coach less experienced Route Managers
- Performs on the road observations
- Shift typically starts at 3:00PM
- Reviews daily or weekly demand / volume for trucks/routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist
- Ensures information is accurate on the WELL numbers and ensures compliance with billing and DEP
- This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints, pay changes and job responsibilities
- Management responsibilities over a hauling site running about 23 routes
- Implementing the requirements of the Safety, Quality & Environmental Policies
- Act as assistant Management Safety Representative
Education
Strayer University - Virginia Beach Campus
2002 - 2006
School's Degree in Business
Professional Skills
- KEY PERFORMANCE MEASURES: a) Customer Satisfaction Scores, b) Employee Satisfactions Scores, c) Service Standards, d) Exposure-Service Agreement Renewals, e) RSR Turnover, f) Customer Retention, g) Route Growth, h) Merchandise Management - Garment and Bulk Items, i) Late Service Calls and/or To-do items, and j) Completion of training schedule
- Experience: No experience required (in addition to education requirement)
- Prior Waste Industry experience
- Experience: 2 years of transportation, logistics, or solid waste operations work experience (in addition to education requirement)
- Experience: Three years of relevant work experience in transportation, logistics, or solid waste operations (in addition to education)
- Managing Work (Includes Time Management) - Effectively managing one’s time and resources to ensure that work is completed efficiently
- Experience utilizing routing programs
How to write Route Manager Resume
Route Manager role is responsible for training, basic, design, reporting, retail, health, transportation, coaching, education, logistics.
To write great resume for route manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Route Manager Resume
The section contact information is important in your route manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Route Manager Resume
The section work experience is an essential part of your route manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous route manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular route manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Route Manager resume experience can include:
- Previous leadership/supervisory experience required
- Strong customer service driven background
- Previous leadership/supervisory experience required
- Current and valid driver’s license and acceptable Motor Vehicle Record
- Previous business to business commercial sales or outside sales experience
- Valid State Issued Drivers License
Education on a Route Manager Resume
Make sure to make education a priority on your route manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your route manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Route Manager Resume
When listing skills on your route manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical route manager skills:
- Outside sales experience, military experience or industry-related experience in food service, laundry, housekeeping or hospitality
- Prior experience in routing and management of route personnel
- Commitment to excellent Customer Experience
- Previous experience working in a Supervisory capacity required
- Experience of dealing with complaints/requests from the public
- Possess a solid work ethic and ability to deliver quality service
List of Typical Experience For a Route Manager Resume
1
Experience For Global Distribution Route Manager Resume
- Provide field coaching and Driver training to Drivers
- Manage the annual renewal programme, liaising with Connects Operations and pavement Managers
- Picks up and transport waste safely according to all federal, state, and local rules and regulations
- The management of the network, defect identification (RMMS), inspections and surveys
- The overall responsibility for the collation of information and production of the monthly and annual reports
- Management of the authorised function responsibilities such as development control
- Day to day liaison with Consultants in support of Network Manager for specialist inspections and scheme design
- Reports any problems/issues with accounts to Transportation Supervisor and/or Dispatcher before the close of business each day
2
Experience For Dispatcher / Route Manager Resume
- Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up
- Supervisory responsibility for assigned Route Sales Representatives
- Provide route operations and sales expertise that enhances the profitability and growth of the branch
- Safely operates open routes due to vacation, illness, injury or termination according to company policy to ensure growth in revenue and profit for existing customers on the route
- Proficiency in sales, management and route operations
- Meet Compnay driver qualification policy requirements
3
Experience For Senior Route Manager Resume
- Have a satisfactory Motor Vehicle Record in accordance with company policies
- Provides the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc
- Ensures waste, supplies, and material handling equipment are secured prior to operating vehicle on public highway. Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable
- Obtain and maintain a CDL Class B license with proper endorsements
- Meet Department of Transportation (DOT) driver qualification policy requirements
- Be able to meet DOT standards for physical health and pass the physical ability test (PAT)
- Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager or Dispatcher
4
Experience For Route Manager Omt-transportation Resume
- Provides the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager or Dispatcher for resolution. This includes, but is not limited to, re-routes, adjustments in container sizes, training, etc
- Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Manager or Dispatcher for processing. Ensures
- DOT Driver Log is completed, if applicable
- Communicates with Stericycle Transportation Manager and/or Dispatcher regarding any change to route pick-ups, including address changes, customer not having waste ready for pickup, etc
- Reports any issues with accounts to Transportation Manager and/or Dispatcher before the close of business each day
- Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Dispatcher for follow-up
5
Experience For Commercial Route Manager Resume
- Train, develop and manage Sales and Service Representatives
- Work to prevent and resolve Route Sales issues and complaints
- Proficiency with Microsoft Windows and related programs
- Up-sell at customer locations and general new leads in the field
- Route Sales/Service background
- Undertake field inspections
6
Experience For Route Manager Japan, Selangor, Malaysia Resume
- SMSTS 5 Day Course
- 12B Health and Safety Day
- Knowledge of cost/value
List of Typical Skills For a Route Manager Resume
1
Skills For Global Distribution Route Manager Resume
- Two years of experience in a supervisor or management role
- Good service sense
- Experience of Highway Maintenance
- Experience of Highway Design and Renewals
- Experience of coordination with Highway Authorities and other Public Bodies
- Managing the contract audit programme and linking to Balfour Beatty Quality Manager and systems
- Recording and producing information for Red Claims
2
Skills For Dispatcher / Route Manager Resume
- Developing and training people within the O&M team
- Managing the NOMS/SRW process
- Overseeing the production and review of the contract plans and procedures
- Briefing to all relevant staff of any changes to the Winter Maintenance, Contingency and Service Plans
- Monitoring of works and compliance against this Project Management Plan and feedback to Operations Manager
- Achieve sales growth within route by retaining and growing existing hospitality and restaurant customer base
3
Skills For Senior Route Manager Resume
- Independently understand your customer’s dishwashing and cleaning needs in order to proactively identify solutions that best meet customer expectations
- Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems
- Learn customers’ warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
- Comprehensive benefits package starting day one of employment
- Competitive compensation; paid training and sales incentives
- Exhibit detailed, organized and dependable approach to meeting commitments
4
Skills For Route Manager Omt-transportation Resume
- Liaison with Network Manager, including the identification of works which fall within the regulations and production of Health and Safety files
- Manage annual and monthly reporting to Connect and the HE
- Manages assigned routes ensuring customers’ waste is picked up in a timely and accurate manner
- Picks up and transports waste safely according to all federal, state, and local rules and regulations
- Establishes collaborative relations with unions
- DIRECT OUTPUT: a) Develops quarterly plans for the training and coaching of new and existing RSRs., b) implements the corporate and regional RSR training processes according to schedule, c) completes quarterly performance and skill evaluations on all assigned RSRs
5
Skills For Commercial Route Manager Resume
- Flexible, independent work environment
- The opportunity to carve out a long term, advanced career path within Ecolab
- O Ability to manage route managers
- Train, coach and mentor CDL drivers
- Develop employees
- Coach, train and mentor CDL Drivers
- Train, coach and mentor drivers
6
Skills For Route Manager Japan, Selangor, Malaysia Resume
- Explain procedures, obtain proper paperwork signatures, and inspect critical areas
- A desire to provide customer solutions to help meet the customers’ needs
- Start shifts in the early mornings (3:15AM)
- Use your mechanical aptitude to install, maintain and repair dish machines and dispensing equipment as well as demonstrate safe equipment use, ensuring that the equipment is fully operational
- Achieve sales growth within route by retaining and growing existing hospitality, healthcare and restaurant customer base
- Respond to customer emergency service requests on weeknights, weekends, and holidays as needed
7
Skills For Route Manager Roll Off & Commercial Lobs Resume
- Independently understand your customer’s needs in order to proactively identify solutions that best meet customer expectations
- Be responsible for the day to day operation of a pest control route
- We are a Drug Free and Equal Opportunity/Affirmative Action Employer
- Leverage your hands-on, mechanical service combined with Ecolab’s consultative sales approach to enhance our total value to the customer; provide emergency service to appreciative customers
- Critical eye for food safety
- Food safety knowledge, mechanical aptitude and the ability to address equipment needs
- Lift up to 50 pounds/23 kilos
- Maintains current Medical Examiner’s Certification (MEC) issued by a doctor approved by Stericycle
8
Skills For Pureforce Sales & Service Route Manager Resume
- Class 3 or higher Commercial Driver license (CDL) would be an asset, but is not required
- Class A or B Commercial Driver license (CDL) would be an asset, but is not required
- Plan and manage your schedule in a flexible, independent work environment
- Receive a decaled company vehicle for business use
- Carve out a long-term career path in sales, corporate accounts, or leadership
- Any Certificates required by contract or local conditions
9
Skills For Route Manager Rolloff Resume
- Have overall responsibility for the quality system as Management Quality Representative (MQR)
- The production and implementation of the Winter Maintenance, Contingency and Service Plans
- Act as Winter Maintenance Manager and Duty Officer
- Consultation with Operations Manager/Duty Officer to ensure Winter and Emergency facilities are available
- Ensure any pre-construction hazards/impacts are included within this Project Management Plan
- Support development of risk assessment, method statements and FCS (as required)
- Picks up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting
- Provides the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc
10
Skills For PC Route Manager Resume
- Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable
- Communicates with Stericycle Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not having waste ready for pickup, etc
- Managing response to third parties within the required timescales (e.g. HECCs, FOI)
- Provide coaching, training and motivation to new and existing Route Sales Representatives to ensure achievement of branch revenue, profit and growth goals
- Develop a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty
- Obtain Class B CDL upon hire (paid CDL training provided)
- Winter Maintenance Decision Training
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