Sales Support Resume Sample
Chelsea Hodkiewicz
34886 Hermiston Row,
Los Angeles,
CA
+1 (555) 325 9048
Work Experience
Sales Support Administrator
02/2016
-
PRESENT
Boston, MA
- Order and manage the decoders among the operators
- Keeping records of decoders numbers and locations
- Activation and de-activation of decoders
- Russian language point of contact for affiliate technical and decoder issue
- Translation between distribution providers and UK office
- Tracking of stock levels and requesting re-orders when required
- Identify opportunities that best utilize Citibank’s acquiring solutions to meet prospective merchants’ requirements and managing the accounts of existing E-Commerce and Retail merchants
- Prospecting new marketing partnerships in E-Commerce and Retail space, to enhance Citi’s share of billings at these partners
- Attend to new / potential merchant enquiries, setting up of new merchants’ applications and acquiring of new merchants. Communicate proactively with the merchant on business issues and opportunities
Sales Support
08/2009
-
12/2015
Boston, MA
- Assist Sales to comply with requirement from WCOB team related to translation, certification true copy and scanning of documents
- Assist Sales for the proper filing of the KYC documents and any other clients’ related documents
- Take charge to prepare for printing of hand-out materials during seminars for clients
- Take charge for sending invitation for client workshops and the follow up
- Assist Sales with the consolidation of pricing documents from various billing system and compile revised pricing as per Sales direction
- Support Divisional Sales Managers, Regional Sales Managers, Key Account Managers, Application Development Managers, Technical Support Specialists and Project Specialists
- Handle incoming calls from external customers
- Handle incoming calls from internal customers (Manufacturing, Customer Service, Service, Tech Support, Bid Specialist, Credit, NBD, etc.)
- Use Salesforce.com as an information source and archive
Sales Support Assistant
11/2003
-
04/2009
Dallas, TX
- Attend to new or existing merchant enquiries, setting up of new merchants’ applications and acquiring of new merchants
- Identifies, executes and maintains Insurance resources, monitoring/updating and communicating tactical Segment strategies to the field and internal partners
- Drives business processes increasing efficiency for day-to-day operations through implementing foundational technology, data, risk identification and resolution, reporting tools and strategic Segment methodologies
- Provide various support to the KPB OSJ (Officer of Supervisory Jurisdication)
- Additional general administrative responsabilities
- Engage in special projects to streamline bulk buy packages. Proactively analyze open
- Sales support responsibilities are critical to this role which can include
- Assist Sales to coordinate with internal product partner and Wholesale Client On-Boarding (“WCOB”) team for the purpose of KYC renewal for Financial Institutions clients
- Assist Sales to follow up with Financial Institutions clients for outstanding documents
Education
California Miramar University
1998 - 2003
Bachelor's Degree in Finance
Professional Skills
- Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated
- Demonstrating excellent communications skills (written and oral, including excellent telephone manner) interpersonal and presentation skills
- Excellent team-building skills including proven ability to work cross-functionally; able to collaborate effectively inside and across the organization
- Experience with PC's; strong verbal, written and organizational skills, strong customer orientation
- Excellent time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines
- Exceptional written and verbal communication skills including active listening skills
- Excellent organizational skills, time management and prioritizing
How to write Sales Support Resume
Sales Support role is responsible for customer, interpersonal, computer, microsoft, analytical, organizational, english, excel, presentation, advanced.
To write great resume for sales support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Support Resume
The section contact information is important in your sales support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Support Resume
The section work experience is an essential part of your sales support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Support resume experience can include:
- Strategic thinking skills as well as good analytical skills
- Excellent communication skills both verbally and written, being able to communicate effectively with internal and external clients
- Good keyboarding skills, PC skills, esp. in Word/Excel
- Basic mathematical skills & Good PC skills
- They require excellent customer service skills to enable them to deal politely and effectively with customers’ inquiries or complaints
- Analyze problems with a strong attention to detail, good judgment and strong critical thinking skills
Education on a Sales Support Resume
Make sure to make education a priority on your sales support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Support Resume
When listing skills on your sales support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales support skills:
- Strong verbal and written communication skills; demonstrates strong interpersonal skills with a collaborative style
- Excellent verbal communications skills, good listening skills
- Excellent project management skills with ability to effectively manage multiple priorities concurrently
- Strong oral and written communication skills as well as strong conflict and problem resolution skills
- Excellent oral/written communication skills, organizational, problem solving & trouble shooting skills required
- Strong analytical, problem solving, troubleshooting skills & Interpersonal skills
List of Typical Experience For a Sales Support Resume
1
Experience For Sales Support Administrator Resume
- Excellent verbal and written communication skills in English, organizational skills; ability to gain and comprehend product knowledge
- Work effectively across various departments, articulate and possess strong inter-personal, and organisational skills
- Good presentation skills and communication skills
- Self-starter with strong organizational, excellent time management skills and professional initiative
- Excellent communication skills, maintaining a professional and organized approach
- Operate effectively in a role servicing the needs of a team
- Excellent Computer skills, including proficiency in Microsoft applications
- Prioritizes effectively, acts with speed and agility. (Charts the Course: Moves strategy to action.)
2
Experience For Sales Support Executive Resume
- Strong typing and word processing skills
- Strong Microsoft skills, Windows, Word, Excel
- Customer service experience/skills
- Able to front customers and have good etiquette skills
- Possess high-level multi-tasking and organizational skills, along with the ability to provide strong leadership
- Excellent verbal and written English communication skills, Native in Korean
- Demonstrated ability to deal effectively with internal and external stakeholders
3
Experience For Sales Support Assistant Resume
- Strong organizational skills, with ability to multitask and meet deadlines in a fast-paced, dynamic environment
- Excellent computer skills in Microsoft Excel, Word, and Outlook
- Strong customer service skills that constantly seek customer satisfaction
- Marketing experience or experience supporting a Marketing department, is an asset
- Possessing excellent communication and interpersonal skill internally/externally
- Outgoing personality with the ability to interact effectively with colleagues and customers in a positive, clear and concise manner
- Effectively communicating the advantages of the unique selling proposition of Russell Investments’ services via memos, proposals and presentations
- Quickly learns when faced with new challenges and strives to enhance his / her knowledge and skills. (Charts the Course: Utilizes critical thinking.)
- Liaise with other departments, warehouse, technical support and credit control to assist in managing the accounts effectively and follow through
4
Experience For Sales Support Supervisor Resume
- Expertise in Excel and reporting skills
- Attend training to develop product knowledge and skills
- Industry experience - food manufacturing or consumer product goods
- Exceptional customer service and customer relations skills
- Strong and proven controls and quality focus
- Prior customer service experience
- Experience in data analysis, information system management, and business support for at least 2 years , with experience in FMCG products for at least 2 years
5
Experience For Coordinator, Sales Support Resume
- An effective communicator ( good English and Mandarin-written and spoken)
- Effectively communicate strategic value propositions to varying client management levels (CEO, SVP, etc.) and grow the executive relationships with the client
- Education and/or proven experiences in logistics business
- Effectively manage constituent complaints and inquiries that cannot be resolved by the Sales Support Staff
- Proficient computer skills using MS Word, Excel, PowerPoint, Outlook and Access
6
Experience For Rotating Sales & Support Resume
- Proven work experience in Sales Support
- Knowledge of POS System and basic computer skills (MS Word, Excel, Outlook)
- Provide support of the team to enable the AUTO sales team to function effectively and efficiently
- Accurate computer and keyboard skills
- Highly developed customer service skills and ability to meet deadlines
- Proficient level computer skills
- International travel experience and strong geography knowledge an asset
7
Experience For Field Sales Support Resume
- Communicate effectively all details of the quote packages to the Sales team
- Good at building relationships with customers and dedicated in providing excellent service
- Analytical problem-solving skills required
- Being decisive with helicopter view, taking ownership and having a sense of urgency and strong result orientation
- Being a strong network builder and adding value to the team as a team player
8
Experience For Technical & Solution Sales Support Resume
- Assisting for finding a good result in strategically issues
- Maintaining excellent relationships in order to increase customer satisfaction
- Improving customer experience
- Developing strong business and multi-layered relationships with clients
- Having the experience in liner business (preferable) or any others industrial sales/customer management related position
9
Experience For Internal Sales Support Resume
- Having good knowledge of Microsoft office (especially in Word, Excel & Power Point) and Maersk Line systems (SFDC, AFLS, GCSS)
- Maintaining excellent business relationships to increase customer satisfaction
- Improving customer experience (reactive segment), jointly with Telemarketing team and other stakeholder
- Assist the team’s workflow by prioritising and managing the sales process as well as developing efficiencies within the team
- Have a commitment to providing outstanding client service and building strong professional relationships
- Experience in application monitoring and reporting lead role managing a team of 5+ people
- Experience in analysing performance and transaction data using relevant software and tools
- Customize and present application capabilities based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping
- Media sales, support, marketing, media planning experience at a media agency and/or media company
10
Experience For Regional Sales Support Resume
- Up-keep of clients’ database – updating where necessary to allow accurate billing also effective promotions
- Working experience in forwarding / logistics
- Prioritize & multi task in a demanding working environment
- Effective planning of time and tasks to ensure monthly sales and calling targets are achieved
- Extensive experience utilizing Excel for reporting
- Focuses on delivering a positive customer client experience
- Experience in Employee benefits and HR background, or training helpful
- Experience in sales, and/or customer service preferably working with industrial products or related complex commercial product sales
- Responsible for partnering with Sales to develop and implement the strategic effectiveness business initiatives
List of Typical Skills For a Sales Support Resume
1
Skills For Sales Support Administrator Resume
- Excellent verbal and written communication skills with proven ability to influence others, set direction and priorities
- Excellent customer service skills; ability to deal respectfully and effectively with customers’ inquiries or complaints
- Strong planning and organising skills with proven ability to multi-task in a fast paced environment
- Good track records of dealing with customers to consistently show the passion, excellent communication skills and can do mind-set
- A dynamic and hardworking person, with a strong client-oriented mindset with excellent interpersonal skills
- Excellent organizational skills and demonstrated attentiveness to detail
- Strong organizational and time management skills with the ability to prioritize and maintain multiple assignments
- Excellent telephone manner with proven customer service skills
2
Skills For Sales Support Executive Resume
- Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc
- Effective communication skills good flair of English, spoken and written
- Outgoing, self-motivated, independent, strong presentation and interpersonal skills
- Strong reporting skills including translating data into meaningful recommendation
- Demonstrated use of initiative, planning, decision making and problem solving skills
- Good communicating and influencing skills with the ability to build successful working relationship internally and with customers
3
Skills For Sales Support Assistant Resume
- Driven and self-motivated with good influencing and negotiating skills
- Operate effectively within current policies and procedures relating to pricing, order entry, lead times
- Superior client interaction skills at an executive level including extensive experience working with partners and their associated client base
- Strong communication skills including written, verbal and listening
- Good networking skills and personal judgement
- Excellent professional relationship building skills
- Excellent time management skills and multi-tasking
4
Skills For Sales Support Supervisor Resume
- Prioritise workloads effectively maintaining high volume and high work rate
- Demonstrate competencies in organisational and planning skills
- Good general computer and typing skills
- Good customer service & negotiating skills
- Provide prioritization and solution guidance to team to ensure they are working most effectively
- Strong presentation skills for interacting with solution success team members
5
Skills For Coordinator, Sales Support Resume
- Strong organizational skills coupled with multi-tasking ability
- Strong clerical, communication and problem-solving skills
- Proven supervisory skills demonstrating the ability to motivate a team of assistants to excellence and accountability
- Strong analytical and problem solving skills
- Strong analytical skills utilizing Windows based and System programs: Excel, Cognos, Cognos Cubes, Sales Force and Access
- Good judgment and problem-solving skills; ability to work under pressure
- Excellent multitasking skills required
- Excellent communication, presentation, time management, decision making, and people skills
- Good inside sales experience with a proven track record of generating meetings
6
Skills For Rotating Sales & Support Resume
- Excellent verbal and written communication as well as problem solving and analytical skills
- Effectively handle multiple and shifting priorities
- Excellent communication skills, including verbal, written, and phone
- Excellent Excel Skills including Pivot Tables and V-Lookups
- Good time-management skills, ability to handle multi-tasking activities
- Excellent oral and written communication skills to provide new and existing customers with quality service and timely responses
7
Skills For Field Sales Support Resume
- Good proofreading skills and attention to detail
- Excellent organisational and multi-tasking skills with the ability to meet deadlines
- Excellent Computer literacy, MS Office skills (Word, Excel, PowerPoint, etc.)
- Time management skills: able to priorities and organised well
- Strong sales/customer relationship skills
- Proven communication skills in written and verbal formats
8
Skills For Technical & Solution Sales Support Resume
- Excellent Verbal and written communication skills in Malay and English Language
- Very good communication skills verbal and in written English and German
- Other Demonstrated skills with on line entry software
- Fluent in English, medium to good Norwegian language skills (Norwegian as 2nd language is fine)
- Solid written and verbal communication skills, and ability to articulate value propositions of new strategies and tactics
- Challenge the current scenario and find smarter ways of doing things, clear logic and analytical skills with good sense of whole picture
9
Skills For Internal Sales Support Resume
- Excellent organisational skills – able to work under own initiative in a fast-paced environment to achieve deadlines
- Good interpersonal skills to deal with customers; collaborate with other departments in the company
- Excellent analytical skills and sensitive to figures
- Has strong communication skills and a true team spirit
- Has good Microsoft Excel skills and is familiar with usage of Customer Relationship Management systems
- Excellent communication skills verbal and written in English
- Excellent analytical, research and assessment skills
- Significant interpersonal skills and strong team player
- Good communication skills (English both written and spoken)
10
Skills For Regional Sales Support Resume
- Good interpersonal, communication and organisational skills
- Good interpersonal skills and ability to communicate with customers directly
- Excellent data entry and telephone skills
- Strong communication skills (written and oral) for value added results analyses, presentations, issue identification and resolution
- Has excellent communication skills and speaks Spanish and English
- Has good computer skills in general: has worked with SAP modules or other relevant software packages as well as MS Office
List of Typical Responsibilities For a Sales Support Resume
1
Responsibilities For Sales Support Administrator Resume
- Strong interpersonal skills to effectively work with, communicate and collaborate with diverse teams
- Good interpersonal, communication and excellent negotiating skills
- Excellent organizational planning and prioritization skills
- Experience required. Strong written and oral communication skills required. Financing fundamentals required
- Strong organizational skills; ability to prioritize and follow-up as needed
- Excellent German language skills essential, good command of English (oral and written)
2
Responsibilities For Sales Support Executive Resume
- Demonstrated strong computer skills (Office Suite, Online tools, SAP),
- Strong verbal and written communication skills, including spelling and math
- Have good English skills, both orally and in writing
- Good presentation skills and ability to teach in an engaging and informative way
- Strong system skills including but not limited to: Salesforce, Microsoft Word and Excel
- Positive attitude with strong innovative problem solving skills
3
Responsibilities For Sales Support Assistant Resume
- Organizational skills and experience multi-tasking within a fast paced environment
- Strong analytic skills and ability to quickly learn new products and systems
- Prioritizes effectively, acts with speed and agility; displays knowledge and confidence to execute
- Demonstrated computer skills, especially with Microsoft Office suite
- Strong interpersonal skills and able to translate that into the outbound phone calls
- Strong Customer Service phone skills required
- Strong computers skills with the ability to quickly learn new software applications
- Good interpersonal skills with great ability to work across organizational boundaries
4
Responsibilities For Sales Support Supervisor Resume
- Excellent English communications skills, both oral and written. (Mandatory)
- Strong analytical skills to make a critical assessment of the data from numerous sources
- Strong communication skills, team work orientation
- Able to multi-task, organized and possesses strong communication skills
- PC experience with basic skills in different software applications (e.g., Excel, Word, ACCESS, PowerPoint, R/3)
5
Responsibilities For Coordinator, Sales Support Resume
- Reporting skills, Deadline oriented, analytical & problem solver
- Typing/keyboard skills are required
- Training certification highly desired and presentation skills required
- Improving communication and cooperation skills
- Being personable with well-developed business acumen and communication skills
- Interpersonal skills necessary to exchange information with engineering, purchasing, planning, manufacturing, packaging, shipping, and customers
- Skilled in multi-tasking, organizing and prioritizing work
- Play a key role in resolving customer service issues quickly and with a strong lens of preserving a positive customer experience
- Skilful in communication, solid experience in coordinating, networking and multi-task management
6
Responsibilities For Rotating Sales & Support Resume
- Previous experience in financing as well as experience in working in a multinational environment is of advantage,
- Knowledge and excellent understanding of MS office (very strong knowledge of Excel) and special analytical tools (e.g. SAP, SalesForce.com)
- Advanced PC and software skills including Microsoft tools
- Excellence in verbal and writing skills
- Education and/or proven experiences in shipping business
7
Responsibilities For Field Sales Support Resume
- Experience with Microsoft Word programs and experience or ability to quickly learn various Cox Automotive systems and reporting packages
- Proven experience successfully leading a support group
- Firm, responsible and consistent when dealing with people at all levelsDesirable Skills
- Or more experience at financial industry is required. Experience of sales support and contracting are desired
- Written and oral communication, and relationship building skills, for extensive contact with field agents, sales and operational partners
8
Responsibilities For Technical & Solution Sales Support Resume
- Demonstrated experience of following through on projects from conception to completion
- Provide chat, email support to resolve user problems with proactive troubleshooting and analytical skills
- Good computer and software operation skill (Operational knowledge of PC spreadsheet, Excel, and Word processing software)
- Overall 3-5 years working experience. More than 2 year experience in sales, sales operations/support in a multinational company
- Experience in sales experience selling software technology products
- Above-average skills on interpersonal relationship, icebreaking, and personal influence
- Customer service skills are required, assisting internal and external customers
- Paralegal experience desired. Differentiating factor: Basic contract, law, and financial experience
- Relationship-building and leadership skills
9
Responsibilities For Internal Sales Support Resume
- Effective leadership and with solid planning capability
- Work with sales force improving skills and capabilities to became relationship manager
- Have ambitions to develop skills and qualifications within the area of work
- Computer/data Pivot excel and admin skills excellence
- Effectively control the investigation of and implementation of new sales projects
- Determine and effectively manage workflow efficiency and communication with the sales support team to maximize time management
10
Responsibilities For Regional Sales Support Resume
- Utilize problem solving skills, thinking outside of the box to find solutions
- Possess communications skills, written and oral
- Has exceptional creative writing and verbal skills
- General administrative skills; Update and maintain filing system, maintain office supplies for department are required
- Computer skills: Proficiency with Microsoft Office products (Excel, Word, PowerPoint)
- Solid experience as project manager
- Demonstrable organisation skills
- Effectively manages multiple tasks and projects in a timely manner to meet deadlines
Related to Sales Support Resume Samples
Associate, Sales Support Resume Sample
Work Experience
• Knowledge and understanding of Russell’s different products and service propositions, from our different mix of businesses
• Supporting the rest of the Milan team to produce ad-hoc reports or illustrative data to respond to client queries and support sales efforts
• Managing ...
Professional Skills
• Demonstrates excellent written skills thro...
• Demonstrate excellent verbal communication...
• Proven effective problem-solving and compl...
Sales Support Rep Resume Sample
Work Experience
• Assists with order and opportunity creation and routes through the SalesForce Process to assist AE’s
• Communicate with AE’s via SFDC once the order has been submitted to sales coordinator for provisioning
• Validating sale with customer (outbound calling), expectation settin...
Professional Skills
• Excellent oral and written communication s...
• Strong organizational and multi-tasking sk...
• Strong organizational and multi-tasking sk...
Support Sales Resume Sample
Work Experience
• Good Relations and Communication skills
• Business, Economic or Engineering Background
• Working experience at Luxury store or customer service industry
• Attend net-ops, marketing, programming and finance departments’ meetings by representing the depar...
Professional Skills
• Demonstrated commitment to developing exce...
• Strong creative, critical thinking, and ti...
• Self-starter, result oriented and possess ...
Center Support Resume Sample
Work Experience
• Provide visibility and support to the Facilities team when monitoring the Data Center’s building controls
• Assist in the physical installation and maintenance of datacenter hardware, including but not limited to mainframe, storage, server, network, and telephony systems
• As...
Professional Skills
• Strong organizational skills, high level o...
• Experience using problem solving skills, b...
• Strong analytical and reasoning skills--ab...
Tech, Tech Support Resume Sample
Work Experience
• Working knowledge in the following
• Firewalls, Intrusion Detection System Brands & technologies, Packet sniffers and Vulnerability Network Scanners would be an added advantage
• Secondary focus is to assist online support team with expertise for key customers’ issue for ...
Professional Skills
• Under general direction, provides customer...
• Strong analytical, problem solving, multit...
• Strong verbal communication and listening ...
Expert Support Resume Sample
Work Experience
• Good knowledge of the Results Management
• Good ICT skills, knowledge of ERP systems
• Experience in dealing with stakeholders
• Working in international Business
• Knowledge of sales systems, forecasting and basic financial manag...
Professional Skills
• Strong relationship skills and ability to ...
• Execute flawlessly on day to day tasks by ...
• Excellent verbal and written English commu...