Sales Training Specialist Resume Sample
Izabella Emmerich
2816 Elvie Mountain,
Phoenix,
AZ
+1 (555) 559 0309
Work Experience
Sales Training Specialist
04/2017
-
PRESENT
Dallas, TX
- Serves as the main point of contact for all sales training activities and orchestrates all aspects of the sales training sessions
- Assists with the development of curriculum for basic and advanced sales training classes. This includes incorporation of speakers (sales managers, product development staff and surgeons) and the facilitation of the discussions involving those speakers
- Assists with the designs and development of multimedia applications for paper, in-house training, computer-based training and web-based training
- Assists in individualized onboarding training programs for all new hires
- Partners with Marketing, Compliance, Sales Operations, Legal, and external vendors to manage the pre-approval and/or approval for any curriculum adjustments to ensure compliance with FDA and Regulatory requirements
- Maintains complete and accurate training records/files on all aspects of training and testing for each trainee
- Manages the physical inventory and resources (equipment, sales tools, training materials, etc.) of the Sales Learning & Development department
Inside Sales Training Specialist
03/2012
-
12/2016
Houston, TX
- Negotiates third party vendor agreements for all sales training events
- Coordinates and supports the Field training staff to ensure that resources, both human and capital, are utilized optimally
- Help establish our end-to-end internal training curriculum from onboarding to skills reinforcement. Providing quarterly itemized agendas and calendars of training content
- Partnering with the L&D organization to enable curriculum into the LMS for certification and tracking purposes
- Identifying gaps in the current skills, competencies and knowledge of our employee base and deploying remediation plans to address
- Assists with the development of curriculum for basic and advanced sales training classes; this includes incorporation of speakers (sales managers, product development staff and surgeons) and the facilitation of the discussions involving those speakers
- Training experience, preferably in a sales environment
Corporate Sales Training Specialist
12/2009
-
12/2011
Dallas, TX
- Works well under pressure, flexible and adaptable
- Function both independently and as part of a team in a multi-task environment
- Travel as requested
- Carry out a training annual plan for Spain and Portugal Sales and Marketing Teams based on: the product and pathology knowledge needs, the improvement of product specialists’ competences, the fulfillment of compliance Sops, commercial capabilities, etc. talent management and personal development plan (PDPs)
- Sense of urgency and passion
- Fast learner, out–of-the-box thinker and problem solver
- Organized and strong attention-to-detail (strong tactical execution)
Education
University of Mount Union
2004 - 2009
Bachelor's Degree in Business Administration
Professional Skills
- Excellent communication skills (written, oral, and presentation skills); prior experience conducting adult-level training
- Strong and proven experience in project planning and coordination. Strong verbal/written communication skills
- Excellent written and oral communication skills, including instructional and presentation skills
- Demonstrate excellent interpersonal skills with a proven ability to relate to others as a teacher and leader
- Support the development of commercial skills competency namely selling skills and account management
- Manages multiple ongoing projects and demonstrates excellent organization skills
- Excellent decision making, analytical and problem-solving skills
How to write Sales Training Specialist Resume
Sales Training Specialist role is responsible for training, leadership, presentation, design, facilitation, business, planning, english, powerpoint, development.
To write great resume for sales training specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Training Specialist Resume
The section contact information is important in your sales training specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Training Specialist Resume
The section work experience is an essential part of your sales training specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales training specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales training specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Training Specialist resume experience can include:
- Experience in developing leadership and coaching skills in sales managers and associates
- Strong computer skills including Microsoft Office Suite and Adobe Products
- Track and report on training progress and skills-mastery to demonstrate overall performance improvement
- Strong communication skills – clear, concise and can emulate our brand voice
- Strong relationship management, communication and interpersonal skills
- Strong presentation skills to help deliver content in new and innovative ways
Education on a Sales Training Specialist Resume
Make sure to make education a priority on your sales training specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales training specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Training Specialist Resume
When listing skills on your sales training specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales training specialist skills:
- Strong facilitation and training skills; fully support ‘train the trainer’ learning opportunities
- Strong analytical, organization and teaching skills
- Experience with product, sales skills, and sales process training development and delivery
- Strong customer service orientation and a positive attitude to ensure an excellent training experience for all Associates
- Excellent verbal & interpersonal skills
- Project management/program development skills and experience
List of Typical Experience For a Sales Training Specialist Resume
1
Experience For Inside Sales Training Specialist Resume
- A team player with solid interpersonal skills
- Proven experience in proactively identifying training needs, recommending and implementing plans
- Project Management skills and multi-tasking
- Recognized as product and disease-state expert, as well as proficient customer and business skills
- Exception written communication skills
2
Experience For Recruiting & Sales Training Specialist Resume
- Demonstrated skill level in Excel and PowerPoint
- Collaborate and communicate effectively with diverse group of leaders and corporate employees
- Proven track record for meeting or exceeding objectives and goals
- Two or more years work experience in the development and implementation of training classes
- Experience in project management or event panning
- Experience with adult learning principles, methodologies, and course design techniques
- Experience in project management/coordinator position
3
Experience For Corporate Sales Training Specialist Resume
- Proven ability to collaborate with and influence partners, peers and clients
- Improving, implementing and measuring training effectiveness thru assessment and retention metrics
- Reporting: Assist with the compilation and maintenance of department reports for senior leadership review
- Supporting customer training with all technology tools & relevant learning content
- Adheres to adult learning principles and instructional design and links to learning solutions to defined brand strategies across all training deliverables
4
Experience For Commercial Sales Training Specialist Resume
- Creates continuing education courses, providing levels or gradations for course content
- Presents regular training updates to Manager and team members on progress of internal training programs
- Support Training: Manage event logistics for team including location, materials, and registration process
- Assesses ongoing workforce development needs and recommends learning solutions
- Proactively creates and innovates sales training and development programs, adapting to the needs of dynamic marketplace
- Responsible for assisting Quality Analyst in reviewing calls as needed
- Provides other general support functions such as filing, photocopying, etc., and other support functions as deemed necessary and appropriate
5
Experience For IC Senior Sales Training Specialist Resume
- Knowledge and understanding of Lands’ End culture
- Provide regular standardized reporting to managers on their new hire’s progress
- Supports enterprise projects as a training Subject Matter Expert as assigned by management
- Prepares new sales representatives by conducting orientation to the sales process and corporate products and/or services
- Partners with individual departments to outline expectations and coordinates training tools, schedules, and agendas
6
Experience For Senior Sales Training Specialist Resume
- Support sales communication and training rollout related to global process changes and IT projects
- Train the Trainer: Work with Sales Leaders to assist in their delivery of various training programs for the regions
- Special Projects: Perform a wide range of assigned tasks based on client and departmental demands specific to training
- Identifies learning opportunities within the Medical Sales Force and other MJN departments based on consultation with Sr. Management
- Contributes and takes a leadership role in cross-functional teams from a training perspective to achieve business goals
- Prepares professional quality documents in Word, spreadsheets in Excel, and presentations in PowerPoint based on content provided by ISG Sales Training team
- Training experience required (e.g., instructional design, facilitation, training analytics, etc.) or 2+ years’ business knowledge, sales or sales training experience desired
7
Experience For LSG Sales Training Specialist Resume
- Experience required in classroom training or delivering professional presentations to all levels of an organization
- Be able to manage multiple account activities
- Work well within a team based environment
- Effectively communicates with external clients drawing upon training experience, business knowledge and Disney insights to both understand client objectives and align learning solutions
- Prior sales or sales training experience
- Experience within adult training, learning and development
- Blend relevant insights and illustrations, in order to meet the client’s learning objective without substantial direction
- Be capable of solo or partner delivery of learning programs, and collaborate well with content development partners to effectively deliver learning objectives as designed
8
Experience For Inside Sales Training Specialist Wealth Solutions Resume
- Project manage a client learning experience, including pre-program activities, functional partner support, content customization and dynamic facilitation
- Utilizes project management and program development skills to provide efficiencies and streamline administrative, logistical, and organizational responsibilities
- Deploys sales leadership initiatives program to upskill managers and directors
- Designs and administers coaching/mentoring program to support sales leaders
- Partners with Sales and Account Management leadership to assess training needs, developing an implementation plan, and creating, leading, and facilitating learning/training initiatives
- Identifies Business Partner training needs through performance consulting, knowledge of business; prepares to meet the needs
9
Experience For Rhythmia Mapping Principal Sales Training Specialist Resume
- Plans, coordinates, and facilitates Train the Trainer sessions as needed and directed by management
- Provides resources and assistance to onboard new sales representatives
- Determines training needs and opportunities by traveling with sales representatives in their respective territories, observing sales encounters, studying sales results reports, and consulting with sales managers
- Tracks metrics regarding attendance, satisfaction, and use of training and utilizes a variety of training methodologies, techniques, concepts, web-based learning tools, and practices to ensure the maximum effectiveness of training programs
- Monitors sales representatives’ performances and response to training and identifies and evaluates opportunities for improvement, as well as follows up with sales representatives to ensure they are accomplishing their agreed-upon steps to improve their sales results
- Works with sales managers on the design, development, delivery, and continuous improvement of training programs, as well as ongoing learning opportunities across the Bank in support of U.S Bank’s needs and goals
- Effectively communicates with clients drawing upon training experience, business knowledge and Disney insights to both understand client objectives and align learning solutions
- Create training materials as needed to support training experiences
- Train, manage projects, or consult on rollouts or refresher initiatives
10
Experience For Retail Sales Training Specialist Resume
- Facilitate learning via classroom instruction, virtual, and blended learning; incorporate a variety of presentation methods and applications to accommodate adult learning styles
- Exhibit exceptional written and oral communication skills, and a strong attention to detail
- IT or technology industry experience
- Proven initiative and positive attitude; team-oriented, motivated, and highly enthusiastic
- Manage classroom environment and adapt instructional style for different audiences
- Professional adult classroom facilitation
- Develops/revises training materials and programs that integrate sound learning principles, interactive activities, sales-based applications, job aids, and post-workshop surveys
List of Typical Skills For a Sales Training Specialist Resume
1
Skills For Inside Sales Training Specialist Resume
- Experience with training analysis and assessment; developing methods to measure training effectiveness and continuous improvement of the training process
- Experience in training/education strategy and content development, including experience with curriculum design and on-line training/education
- Proven experience in understanding and applying current adult learning theory concepts and practices
- Proven record of being able to sustain commercial training programs with metrics focused on training effectiveness
- Experience of conducting sales coaching (PSC) or have a coaching qualification to improve salesforce effectiveness
- Experience facilitating learning experiences to a business audience
2
Skills For Recruiting & Sales Training Specialist Resume
- Coaches and reinforces front-line employees and leadership in applying skills learned in training
- Proven experience in selling or training so that there is credibility with attendees
- Proven experience in selling, training or related role in order to establish credibility with stakeholders
- Experience facilitating learning experiences to a business audience
- Proven ability to translate personal experiences into stories that are relevant to the client’s need while enhancing the learning points of the content
- Identify ways to enhance learning effectiveness and modify content and delivery to continually improve the sales user training experience
- Develop strong working relationships with subject matter experts to validate course design and content
- Direct, field based enterprise sales experience including experience with
- Prior sales or sales training experience
3
Skills For Corporate Sales Training Specialist Resume
- Exceptional attention to detail, planning, organization, and teamwork skills
- Effectively utilize technology/tools to deliver training in multiple formats
- Demonstrated commercial training experience
- Work with other department/branch managers effectively within the company
- Understanding of sales process, preferably Topgolf sales experience
- Working knowledge or experience in construction industry
- Ensure training effectiveness by leveraging adult learning and instructional design methodologies
4
Skills For Commercial Sales Training Specialist Resume
- Make recommendations to managers regarding participants' overall learning experience, including follow-up study materials
- Establish and maintain effective relationships with key stakeholders who have individuals completing their relevant Sales training programs
- Experience within adult training, learning and development
- Ales or marketing or training experience within pharmaceutical, biotech, healthcare, or medical device industries
- Demonstrated expertise in project management, including schedule design/ process set-up/ progress tracking / launch etc
- Training experience with a focus on sales training, preferably in the financial industry
- Establish strong relationships with Regional Managers, DSMs, FSEs, Application Engineers and Sales and lead working group efforts
- Strong understanding of HGV’s different departments for proper customer assistance
- Demonstrated ability to understand and embrace new technologies and willing to learn new things
5
Skills For IC Senior Sales Training Specialist Resume
- Experience and knowledge of instructional design and adult learning principles
- Experience in working for a sales organization (Business to Business or Business to Consumer)
- Experience in a continuous improvement environment with a track record of achieving productivity improvements is necessary
- Demonstrated ability and history of working successfully with a diverse group of people
- Commercial training experience
- Hands on experience in the design, development and delivery of practical and sustainable commercial training programs
- 5+ years’ experience in sales training
- Proven ability and desire to work in a fast paced ever changing environment
6
Skills For Senior Sales Training Specialist Resume
- Excellent in Microsoft office and project management
- Excellent English both written & oral essential
- Well versed in identifying appropriate e-learning opportunities and developing engaging and practical e-learning courses
- Perform all phases of curriculum development (research, planning, writing, organizing, managing, review cycles)
- BA/BS in Training, Instructional Design, e-Learning, other Learning discipline, or related field
7
Skills For LSG Sales Training Specialist Resume
- Manage all aspects of the training program including planning, design, development, implementation, delivery and evaluation
- Designs and develops e-Learning, virtual and remote learning, and in-person instructor-led training for internal Sales associates
- Guide subject matter experts in writing and presenting materials
- Knowledge of sales learning and coaching principles
- Comfortable with public speaking and facilitating large groups in-person and remotely
- Contribute toward the following: Rhythmia Basic & Rhythmia Advanced Mapping Workshops
8
Skills For Inside Sales Training Specialist Wealth Solutions Resume
- Conduct Periodic Field Rides with Mapping Specialists to ensure ALL Current Best Practices and Mapping Products are engaged
- Exercises classroom management, including learner performance, and escalates issues to Sales Training and client leadership when necessary
- Delivers onsite and field training events/sessions via seminars, workshops, and individual training sessions to current sales staff
- Engage with Marketing Sales Enablement and IT WalkMe team to coordinate sales training content and delivery
- Coordinates, facilitates, and executes training programs for sales and marketing personnel to ensure they run smoothly and professionally
- Partners with Marketing Subject Matter Experts to improve on-the-job and project-specific training activities/tools
- Coaches and supports Marketing Subject Matter Experts in their delivery of training content in Professional Education workshops
- Administrate content vehicles including not not limited to; Community, Internal Knowledge Base, Help Center and Learn Tools
9
Skills For Rhythmia Mapping Principal Sales Training Specialist Resume
- Act as ambassador and a source of expertise representing the Commercial team
- Gather and share feedback during the delivery to ensure any recommendations are made in a timely manner
- Reports to the Training & Quality Manager
- Provide members that are leaving a group plan with investment options for their retirement savings and retain assets
- Is a team player and relates to others in an open and accepting manner
- Develop and utilize new approaches and techniques for training
- Assess whether or not the learning transferred and what needs to happen next
- Sales, Marketing, and/or Product Management to include
10
Skills For Retail Sales Training Specialist Resume
- Manage the development of curriculum materials for both online and in-person delivery platforms
- Utilize an established curriculum development methodology and design curriculum that satisfies the specific needs of your target audience
- Produce quality course material including: design documents, student materials, presentation slides, instructor guides, job aids, workbooks, assessments and certification questions using the salesforce.com standard development process and templates
- Manage multiple projects at once and ensure high quality deliverables on short timelines
- Edit and apply style rules to content, and ensure compliance with disclosure policies and other rules
- Efficient ability to multitask
- Position requires knowledge of all Microsoft Office applications at the intermediate to advanced level (Excel, Word and PowerPoint.)
List of Typical Responsibilities For a Sales Training Specialist Resume
1
Responsibilities For Inside Sales Training Specialist Resume
- Works collaboratively with Director, Manager, peers, and team members to assess existing learning curricula and offerings and compare/contrast with immediate, medium and longer-term business needs, strategic goals, other targets and anticipated results
- Developing E-Learning personal learning modules for Armstrong reps, distributors and contractors that can be easily accessed thru LearnUpon
- Evaluates effectiveness of training and performance of staff using evaluation/assessing methodologies
- Evaluate Training: Assess the effectiveness of key training initiatives using surveys, analyzing results and/or collecting performance measurements
- Develop, implement and administer sales training programs to help ensure the effectiveness of sales trainees and sales personnel
2
Responsibilities For Recruiting & Sales Training Specialist Resume
- Observe and evaluate skill level of sales staff
- Evaluate learning activities for effectiveness
- Support trainees at all levels with formalized mentoring assignments with employees experienced and proficient in their role
- Scripting, storyboarding, budgeting, allocating resources, setting deadlines and selecting optimal forms of media for projects
- Creating and developing multimedia (audio/video) content for product knowledge, solution selling, best practices selling stories and cases
- Managing video library/archive on company website and within Learning Management System (LMS)
3
Responsibilities For Corporate Sales Training Specialist Resume
- Working independently, as well as part of a team to establish project deliverables
- Co-managing – with Corporate Staffing -- recruiting and interviewing of new sales hires
- Uses insights and learning to best understand immediate, medium, and longer-term learning and development needs for assigned responsibilities
- Partners with Director and Manager to evaluate training impact of new or revised Standard Operating Procedures
- Utilize existing performance tracking mechanisms and feedback such as the EIS Survey results
- Deliver and implement key global training content or curriculum as needed
4
Responsibilities For Commercial Sales Training Specialist Resume
- Coordinates the production of training materials with print fulfillment; manage shipments for remote location delivery
- Actively seeks feedback from all levels within assigned department to keep communications open and timely
- Up to 10% potential travel. (domestic)
- Develop Training: Design and develop and relevant training content based on business needs and growth. Partner with Sales Coaches and Sales Leaders to identify training development needs, gather data, and develop key learning for training and feedback
- Deliver Training: Deliver vendor and proprietary training using a variety of platforms including live classroom and webinars
- Proficient in Word, Excel, PowerPoint, and Windows environment
- Designs, develops and delivers learning solutions that increases effectiveness and credibility of participants by collaborating with subject matter experts, Brand Teams, SFE, Professional Services, HR, Regions, Retail Organization and other sales support teams
5
Responsibilities For IC Senior Sales Training Specialist Resume
- Performs periodic reviews and upgrades to all training manuals. This includes delivering materials on a timely basis, overseeing development and production of new and revised training materials related to assuring an effective sales force
- Creates learning objectives, prioritize content for best presentation, draft module content, create assessments and document needs
- Ensures content quality, applicability and integrity
- Seeks innovative solutions to capitalize on business opportunities and further engage the learner
- Builds, strengthens and transfers consistent knowledge and skills across all the US while actively setting mutual expectations with Business Customers to ensure working relationships are constructive and productive
- Develops support training materials and follow-up exercises for the Regions, using webinars, conference calls, videoconference, e-learning, email, newsletters, LMS, iPad, learning technologies, etc
- Work with Global Sales Training and/or product marketing to update existing materials for local sales training needs
- Lead efforts for training planning and administration associated with new product releases in coordination with product marketing and customer service
- Support/collaborate on product launches for other regions within Argentina and Colombia
6
Responsibilities For Senior Sales Training Specialist Resume
- Partner with sales leadership to define training needs, identify qualified partners and other innovative methods to deliver professional sales skills training and coaching for each region
- Administer new hire sales training needs and instructors with sales managers using global template for new hire program
- Identify gaps; develop and recommend training programs
- Create and curate content that stands on its own and/or supports live events in a variety of formats (key note presentations, leadership huddles, lunch and learns, roundtable/group coaching, classroom style, virtual learning environment and interactive workshops)
- Collaborate with various business unit leaders to assess, design and deploy relevant programs, scenario-based or business-specific training that meet desired learning outcomes and build critical skills and capabilities
- Prepare new Inside Sales Representatives, Account Managers, and Sales Development Representatives by conducting orientations to sales process, developing individual plans, and delivery of proposed training's for ongoing employee development
- Work experience developing courseware and managing projects
7
Responsibilities For LSG Sales Training Specialist Resume
- Work with Product and Marketing to create consistent and engaging sales messaging
- Work across all functions to bring the best training materials, tools and presentations to the team
- Maintain updated curriculum database and compile training content needed to support the development of training curriculum
- Serves as a liaison to the sales team and other departments regarding sales training programs
- Build assessment and testing tools
- Oversee training material and suggest improvements
- Develop a suite of sales enablement tools that span the sales cycle
8
Responsibilities For Inside Sales Training Specialist Wealth Solutions Resume
- Manage the roll-out, adoption and knowledge transfer on sales tools and best practices
- Guide the quality and direction of assigned projects from conception to completion; maintain project workflow; seek information, approvals, and resources needed to meet time and content requirements
- High level user of Microsoft Office Suite applications; especially Excel, PowerPoint and Publisher
- Assist the LMS Manager with managing participant and course data in the learning management system (LMS) including assignment, scheduling, recording, and reporting
- Manage and set up training programs for successful delivery (including class setup, enrollments, room bookings, all logistical arrangements etc.)
- Assist in creating courses and classes in the Learning Management System (LMS)
- Create surveys and report on course evaluations and transfer of learning surveys
9
Responsibilities For Rhythmia Mapping Principal Sales Training Specialist Resume
- Coordinate materials for learning sessions (print handouts, binders, follow up steps, pre-work, etc.)
- Manage post follow-up and evaluation process for learning sessions
- Prepare and/or communicate reminders for trainings, signups
- Developing and continuously improving training programs to ensure that our sales professionals are well prepared and able to provide the highest level of service to our customers
- Deliver training plans that provide customized course offerings to employees at various levels of development including preparing new sales representatives so that they master the sales process through individualized instruction
- Work with managers and directors to determine continuous improvement opportunities and identify additional training needs
- Maintain policy and procedural resources for sales professionals; improve training effectiveness by developing new approaches and techniques; support and facilitate product/supplier training and training and understanding of other business functions
- Continually update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
10
Responsibilities For Retail Sales Training Specialist Resume
- Support a sales training strategy that is inclusive of all sales professionals, from all RSD businesses and that integrates with the divisional goal tree and development of a best-in-class selling organization
- Develop leadership skills and improved career path movement through structured course programs and materials
- Measure the effectiveness of current programs and recommend/implement program improvements
- Leveraging thermofisheru.com where possible, develop an accessible library of programs and content for quick reference by the sales organization
- Using the existing sales process, identify and implement the best training methodology that supports all aspects of the process. Use this methodology as a foundation for training for the various band levels
- Train team members on skills such as systems, processing, underwriting, salesmanship, billing, procedures, etc
- Utilize a variety of the training methodologies, techniques, concepts, learning tools and practices to ensure learning maximum effectiveness of training program
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