Senior Administrator, Systems Resume Sample
Bertha Hartmann
1253 McLaughlin Canyon,
Phoenix,
AZ
+1 (555) 513 9720
Work Experience
Senior Administrator, Systems
11/2016
-
PRESENT
Chicago, IL
- Maintains the integrity and security of servers and systems including file servers, backup servers and print servers
- Conduct and perform configuration and service asset management
- Locally and remotely operate, configure, administer, troubleshoot, manage, and maintain AFIN directory and authentication services
- Facilitate 690 COG interactions with base communications units
- Administer, manage, operate, maintain, install and configure 690 COG AOR network boundary devices and technologies
- Provides solutions and training to end-users on various applications
- Support Video Teleconferencing in all designated conference rooms
- Communicate to end users the status of their tickets through the following methods: Phone call responses and a web-based portal that offers self-serve access to real-time ticket status information for user feedback
- Provide updates to the user upon any change in the ticket. Shall maintain all ticket data per contract and provide synopsized reports upon request
Senior Administrator, Systems w / Polygraph
01/2012
-
06/2016
Dallas, TX
- Immediately report any act or circumstance in which there is a deviation from the required governing security regulations
- Assist IAM with interrupting HBSS scan and logs
- Sets up administrator and service accounts as it relates to Windows based systems and testing
- Develops and monitors policies and standards for allocation related to the use of computing resources that include Windows applications
- Participates in special projects and unit deployments as required
- Support includes multiple customer application suites
- Extensive knowledge about administering EMS and Share Drive accesses
- Build VMWare ESXi virtual environment (VMWare 6.x and VMWare Horizon 6.x) and maintain virtualized Windows systems; configure and troubleshoot virtualized system hardware and peripheral access issues
- Deploy and configure a Microsoft Active Directory environment from initial server hardware installation through implementation of common services (DNS, email, file, and print services) in configurations representative of DoD environments
Senior Administrator, Systems / OMS
06/2007
-
07/2011
Chicago, IL
- Implement DISA STIG (Security Technical Implementation Guide) requirements for Microsoft operating systems, services and roles (DNS, AD, etc.) and applications (MS Office), to include both use of DISA SCAP (Security Content Automation Protocol) tools in securing operating systems and applications
- Create, deploy and maintain standardized Windows 10 workstation images, via Windows Deployment Services (WDS) and System Center Configuration Manager (SCCM); create and manage domain accounts for large user communities in support of events
- Deploy system updates and patches utilizing Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Updates Publisher (SCUP), and Windows Software Update Services (WSUS)
- Conduct daily system maintenance activities including log reviews and connectivity checks to maintain the infrastructure in a project-ready state; troubleshoot hardware, operating system, and software issues
- Physically install server, workstation and peripheral devices in equipment racks and user workspaces
- Occasionally travels in support of network events
- Extensive knowledge about administering restricted data, EMS and Share Drive accesses and ability to manage for large offices in a high, fast-paced environment
- Working knowledge of customer business applications
- Applications not responding or not installing correctly
Education
Huntington University
2002 - 2006
Engineer's Degree in Computer Science
Professional Skills
- Windows based Public Key Infrastructure (PKI) implementation in a DoD environment, including generation of certificate requests, installing issued certificates, implementing and supporting PKI smart card logins in Active Directory
- Excellent communication skills; shows tact and professionalism; effective listening skills and follow through
- Experience excellent listening and writing skills
- Detail-oriented with excellent oral and written communication skills; ability to draft technical documentation
- Strong interpersonal and organization skills, successful in working both independently and in a team environment
- Detailed oriented as well as excellent oral and written communication skills
- Demonstrated experience with monitoring tools and creating metric reports
How to write Senior Administrator, Systems Resume
Senior Administrator, Systems role is responsible for software, integration, reporting, hardware, telephony, training, database, mac, procurement, security.
To write great resume for senior administrator, systems job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Administrator, Systems Resume
The section contact information is important in your senior administrator, systems resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Administrator, Systems Resume
The section work experience is an essential part of your senior administrator, systems resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior administrator, systems responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior administrator, systems position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Administrator, Systems resume experience can include:
- Demonstrated experience with Service Now or IBM Tivoli Service Request Manager
- Demonstrates a working knowledge of various operating system platforms including: UNIX, LINUX and Windows
- Experience with TCP/IP and general networking issues
- Experience providing superior customer service and support
- Experience with Windows 7 & 10 Operating Systems, Microsoft’s Windows Server 2008 R2 and Windows Server 2012 R2
- Experience with data mining tools (i.e., Splunk)
Education on a Senior Administrator, Systems Resume
Make sure to make education a priority on your senior administrator, systems resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior administrator, systems experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Administrator, Systems Resume
When listing skills on your senior administrator, systems resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior administrator, systems skills:
- NetApp Filer experience (or general Storage Area Network experience)
- Experience installing, configuring and administrating the following datacenter and network hardware
- Experience working with a service desk or ticketing tool
- Windows GPO management experience, including troubleshooting GPO conflicts
- Experience administering DISA Host Based Security System (HBSS)
- Experience using Microsoft Office Suite Productivity Tools and Microsoft Visio
List of Typical Experience For a Senior Administrator, Systems Resume
1
Experience For Senior Administrator, Systems w / Polygraph Resume
- Provide in-depth experience in trouble-shooting IT systems
- Help Desk/O&M experience
- Implementing, administering and supporting O365/Exchange
- Implementing and administering active directory
- Implementing and supporting Unified Communications Solutions
2
Experience For Senior Administrator Systems Resume
- Computing Environment certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, etc
- Implements and support enterprise account maintenance services including setting up administrator and service accounts
- Administration of ClearCube zero client solution using PCoIP interfaced with VMware View Virtual Desktop Infrastructure (VDI)
- Provides technical, operations and training support
- Configure and manage Windows operating systems, VMware, and SQL Servers
- System Engineering or related field
3
Experience For Senior Administrator, Systems With Polygraph Resume
- Serves as the Tier II/Tier III expert for the program interacting with engineers, technicians, service providers and product specialists
- Desired Computing Environment certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, etc
- Utilization of customer tools
- Perform data transfers, conduct inventories
- Research current and future technologies to position SDS’s departmental progress and success
- Interacts with users, other administrators, and external technical support services
- Provides operational ground support for mission critical systems
4
Experience For Senior Administrator, Systems / OMS Resume
- Serves as a first level service desk technician who records and identifies issues, attempts a first-call
- Serves as a single point of contact for service requests and incident reports
- Interacts with Network, Systems Administration, Software, Engineering, Applications and/or Database Development teams to restore service and/or identify and correct system problems
- Troubleshoots software scripts to enhance productivity
- Performs hardware diagnostics, coordinates repairs and makes recommendations for systems modifications
5
Experience For Senior Administrator, Systems Resume
- Configures and installs system hardware and software
- Maintains and updates equipment inventory, documentation and procedures
- Performs system backups and restores systems from backups
- Creates and maintains user profiles and accounts
- Monitors network and system activity and troubleshoots network outages
- Directly related work experience in a technical help desk or close support position supporting Windows XP, Microsoft Office 2003 or later as well as mission essential applications / systems
- Knowledge of multiple desktop programs, configuration and debugging techniques
- Sound problem resolution, judgment, and decision-making
6
Experience For Senior Administrator, Systems w / Polygraph Resume
- Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure
- Work in a fast-paced, mission-focused environment
- Directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later, Internet Explorer, and business applications used within a business environment
- Implementing and supporting Microsoft SCCM
- Strategic Missiles and Targets Launchers Strategic Radars Exo/Indo Atmospheric Threats
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,
- Configure and manage UNIX/RedHat and Windows operating systems
- Microsoft Operating Systems (Windows Server 2012, Windows XP/7, etc.)
- Maintain a library of system images utilizing Acronis/Clonezilla
7
Experience For Senior Administrator Systems Resume
- Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
- Active Directory (2012) group policies design and implementation
- Assists in the design of architectures to include software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces
- Migrate existing applications to new virtual servers
- Ensures these systems are compatible and in compliance with the standards for open systems and DoD architectures
8
Experience For Senior Administrator, Systems With Polygraph Resume
- Create, manage, and monitor maintenance plans and procedures that take into consideration operating environment limitations (such as space, available resources, and operational tempo)
- Coordinate with other system administrators to provide support for a variety of COTS tools and technologies
- Evaluate and install new software releases, patches, and system upgrades
- Perform operations in a manner that minimizes impact on application downtime
- Plan, test, and implement initiatives to incorporate new technologies not currently present within the client environment
- Identify and troubleshoot system issues
- Coordinate with other teams to diagnose and correct issues
- Communicate with program manager and government leads as to the progress of open items and work with security specialists and other infrastructure resources as needed
9
Experience For Senior Administrator, Systems / OMS Resume
- Maintain the build image for the Windows 10 FMS
- Implement IAVM’s, CTO’s, & Fragord’s
- Run ACAS scans against the base image
- Run SCAP scans against the base image
- Review new STIGs and implement updates
- Implement Registry and Secpol changes as needed
10
Experience For Senior Administrator, Systems Resume
- Attend ALE and related meetings
- Provide Help Desk support for fielded systems
- Develops scripts for enterprise IT implementations in an environment with over 8,000 end users
- Designs and develops solutions to mitigate Enterprise Security/Cybersecurity issues/attacks
- Provides network, systems and security knowledge and support in a large scale Federal IT Infrastructure Services environment with over 8,000 end users
- Troubleshoots and recommends solutions in a platform agnostic IT environment
- Provides expert level technical support in a multi service provider environment, working with all stakeholders to quickly identify root causes of IT issues and develop pragmatic solutions to maintain service levels
- Utilize the ITILv3 processes and additoinal Standard Operating Procedures for event, incident, and configuration management of the Enterprise Network Messaging System
List of Typical Skills For a Senior Administrator, Systems Resume
1
Skills For Senior Administrator, Systems w / Polygraph Resume
- Experience with monitoring tools (i.e., Nagios)
- DoD 8570.01-M IAT Level II Computing Environment (CE) Certification is required prior to support on contract
- Hands-on experience supporting standard office software products (i.e., MS Office, Adobe, etc.)
- Experience administering Public Key Infrastructure (PKI)
- Brocade SAN fibre channel fabric switch configuration experience (or equivalent SAN fabric switch technology)
- Cross domain system (CDS) experience (Radiant Mercury)
2
Skills For Senior Administrator Systems Resume
- Linux experience (Red Hat Enterprise Linux)
- Directly related experience in a lead systems administration position
- Directly related experience in VMWare systems administration and analysis
- Image management experience (Acronis/Clonezilla)
- Directly related experience in Tier I and II support
- Experience with Windows 10/Server 2012 R2
- Hands-on Active Directory and LDAP query experience
- VMWare hands-on experience required
3
Skills For Senior Administrator, Systems With Polygraph Resume
- SAN administration hands-on experience required
- Proven to be proficient in system administration, security administration, or related technologies
- Knowledge and experience with VMware and SQL Server configuration and administration
- Testing and troubleshooting management
- Working knowledge of UNIX system administrative, Oracle or other related database management systems and Ethernet networking
4
Skills For Senior Administrator, Systems / OMS Resume
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Intermediate understanding of network troubleshooting: Ping, ipconfig, tracert..
- Perform system troubleshooting and testing
- Manage the messaging COOP program and testing
- Assist in establishing accounts
- Desired Computing Environment certification: Windows Server 2012, MSCA, MCP, SQL Cert, VCP5, etc
- Provide Tier2 technical support for Automated Message Handling System (AMHS)
- Secure message and Routing Terminal, XML Information Bus, Information Transfer Systems, and the SMC Helpdesk customer message queues
- Log and track incidents in NETS service manager ticketing system
5
Skills For Senior Administrator, Systems Resume
- Completed Microsoft Certified training course in either Windows 7 or Windows 10
- Supports a 24x7 operations center working 12-hour shifts with 3.5 days on 3.5 days off
- Updates existing incidents and service request records that are active in the service management system
- XMPP chat server installation and configuration (OpenFire, Jabber, etc.)
- Familiarity with Active Directory based deployment of bitlocker drive encryption (BDE)
- Self-starter with ability to work independently and manage multiple task assignments
- Manages the functionality and efficiency of a group of computers running on one or more operating systems including Windows Server, VMWare ESXI Server, and Windows 7/10
- MTA or higher required at contract start
6
Skills For Senior Administrator, Systems w / Polygraph Resume
- Coordinate and set permissions
- Perform project User audits
- Maintain the integrity and security of customer collaborative systems in a multi-mission environment
- First line of support to customer issues; identify, diagnose, and resolve issues in collaborative systems software or hardware, including local area connection problems, network access, Internet, etc
- Provide one-on-one assistance to the end user regarding their technical issues, either by phone, e-mails, or in person; provide advice and training to end-users
- Monitor and analyze the performance of systems, keeping track of its performance, reliability, risks, and benefits; conduct systems tests, monitors test results, and takes appropriate corrective action
- Assist with the development of strategies, designs, software testing, development, and upgrade of collaborative systems
- Manipulate and edit files using copy, scp, diff and vi
7
Skills For Senior Administrator Systems Resume
- Coordinate with the service provider for timely repair of the systems
- Able to exercise independent judgement and take action as required
- Interpret scripts as to their function
- Control and determine the state of services and daemons Manage process control Perform filesystem management (mount, unmount, fsck, swap, and mkfs, etc)
- Control and determine the state of services and daemons
- Perform filesystem management (mount, unmount, fsck, swap, and mkfs, etc)
- Hands on with Solaris 10 or later. Expert knowledge of UNIX/Solaris 10 or later
- Hands on with Solaris, Linux, and Application Support
8
Skills For Senior Administrator, Systems With Polygraph Resume
- Manage the functionality and efficiency of a virtual/physical desktop pool by proactively and reactively responding to Remedy based trouble and incident tickets
- Support/validate the configurations on devices within scope
- Support/validate OCD entries on devices within scope
- Generate/maintain scripts and reports used to validate our baseline
- Manages service/user accounts using: Active Directory, User Group maintenance, and User data restoration
- Interacts with users in to support software and hardware transitions to include software installs hardware/software troubleshooting
- Follow a process and help to identify areas for process improvement
- Experience with implementation, troubleshooting, and maintenance of Virtualized enterprise server hosts in VMware including experience with F5 load balancers; configuring and administrating LAMP Webservers, Oracle database servers and Java Virtual Machine (JVM) application environments.
9
Skills For Senior Administrator, Systems / OMS Resume
- Basic understanding of switches, routers, firewalls, VPNs and load balancers
- Support JDISS and JWICS intelligence support systems under the Joint Intelligence System Architecture
- Implement DoD Intelligence Information System (DoDIIS) and Intelligence Community (IC) standards and processes
- Possess skills and expertise to ensure the effective integration with the DISANet Service Desk as required in performing incident and problem management for the JWICS/JDISS customer
- Possess skills and expertise to ensure the effective interaction with JDISS JPO in deploying, maintaining and upgrading the JDISS software products and server and client hardware systems
- Possess skills and expertise to ensure the effective maintenance of TCP/IP based MAN, LAN, DNS and other network services and network infrastructure devices to include but not limited to routers and switches
- Have a thorough understanding of and ability to implement all applicable DoD Information Technology Management (ITM) practices
- MCITP-Server 2008R2 Virtualization within 6 months of hire
- Self-starter responsive to requests
10
Skills For Senior Administrator, Systems Resume
- Multi-tasker with attention to detail in a fast paced environment
- Secret Clearance required at contract start
- IT-I/SSBI Favorable Background Check
- IAT-I Certification required at contract start (A+ CE, Security + CE, Network + CE, CCNA, SSCP)
- MCSA Certification within 6 months of hire
- Support configuration and maintenance operational support for NetMS, openview, CTPView
- Support external requests for support based on our Subject Matter Expert (SME) Status
- Perform administration of the network equipment to include routers, switches, and multiplexers
- Provide ad hoc bandwidth utilization reports to investigate network congestion
List of Typical Responsibilities For a Senior Administrator, Systems Resume
1
Responsibilities For Senior Administrator, Systems w / Polygraph Resume
- Perform operations and maintenance tasks for secure messaging communications systems to include server OS administration, database maintenance tasks, system releases and updates, and Informaton Assurance Vulnerability Alert compliance as directed by Tier 3
- Oversee SOCOMM and AUTODIN Contingency Plans
- Maintain SOCOMM and AUTODIN Customer Information Databases
- Perform AUTODIN, AHMS backups, daily, partial, and weekly
- Track and implement changes to the Signals Intelligence and Imagery Intelligence Reports Control Manual
- Provide Plain language address, functional address symbol and SOCOMM address baseline management
- Provide configuration management for Tri-Graph and Message Management Letter
2
Responsibilities For Senior Administrator Systems Resume
- Current DoD 8570 IAT II Level Certification (Security+ CE, CCNA Security, GICSP, GSEC, SSCP) or higher
- Directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later, Internet Explorer, and business applications used within a business environment
- 8570- IAT Level 2 + Vendor Cert
- Maintains server documentation
- DoD Cyber Security Policies
3
Responsibilities For Senior Administrator, Systems With Polygraph Resume
- Group Policy, Secpol, and the Registry
- Knowledge of the principles, methods, and techniques used in network systems administration and support
- Some knowledge of Dell EqualLogic’s
- Encryption Methodologies (SEE/Bitlocker)
- IAVM’s and CTO’s
- Resolve Help Desk Tickets
- Be able to provide detailed analysis and feedback to agency management and internal customers for escalated ticket
4
Responsibilities For Senior Administrator, Systems / OMS Resume
- IAT II 8570 Baseline Certification -Sec+CE or equivalent
- Citrix server management
- Manage process control
- Perform CMA functions
- Create Group Policies
Related to Senior Administrator, Systems Resume Samples
Administrator, Systems Resume Sample
Work Experience
• Manages the functionality and efficiency of an ALIS operating unit
• Sets up administrator and service accounts while serving as POC posed by ALIS users
• Evaluate, customize and maintain systems including installing and testing new releases
• Monitor a...
Professional Skills
• Excellent customer service skillsDesired S...
• Demonstrated troubleshooting skills in net...
• Demonstrated experience in installing, con...
Subcontract Administrator, Senior Resume Sample
Work Experience
• Experience in Supply Chain or Procurement or Buying or Supplier management or Logistics or Shop Floor Control
• Experience utilizing procurement systems (i.e. Systems Applications & Processes (SAP), Material Resource Planning (MRP) or similar Enterprise Resource Planning (ERP) system)
&nb...
Professional Skills
• Proven problem solving and negotiation skills
• Possession of excellent time management an...
• Proficient computer skills including Word,...
Team Leader / Senior Team Leader Resume Sample
Work Experience
• Responsible for using risk expertise to analyze client’s current and historical exposures, develop solutions, solicit quotes, negotiate with panel markets, analyze comparisons, articulate impact of options and make recommendations to client team and client
• Strictly adheres and demands strict adhe...
Professional Skills
• Good communication – written and oral – sk...
• Strong time management and organisation sk...
• Demonstrated ability to effectively priori...
Call Resume Sample
Work Experience
• Configuration, setup and maintenance of Genesys routing logic for Chase Toll-Free numbers and Multi-Site Call Routing
• Administration and documentation of the Chase Call Routing Platform (Carrier, Genesys, PBX)
• First Level 24x7 on-call support for call routing issues
...
Professional Skills
• Good communication skills and the ability ...
• Proven ability to work under pressure & pr...
• Excellent communication & writing skills
Document Processing Resume Sample
Work Experience
• Modify and maintain tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities
• Monitor and create control reporting to track the performance of system and process integrity, vendors, internal workflows and SLAs
• ...
Professional Skills
• Experience using imaging equipment, a pers...
• Prior loan operations experience in a bank...
• With good leadership and people management...
Enrollment Services Resume Sample
Work Experience
• Serves as principal and first source of information regarding DCE programs and schools for prospective and current students
• Coaches and advises students one-on-one through the inquiry, registration, and admissions process
• Responsible for advising students on enrollment se...
Professional Skills
• Demonstrates effective coaching skills and...
• Superior attention to detail, organizing a...
• Excellent organizational, problem solving,...