Senior Business Program Mgr Resume Sample
Callie Langworth
973 Greenfelder Manor,
Boston,
MA
+1 (555) 299 6897
Work Experience
Senior Business Program Mgr
08/2017
-
PRESENT
San Francisco, CA
- Responsible for orchestration of the Rhythm of the Business and annual planning process and where appropriate, act as a proxy for your leader in Worldwide or local business forums
- Research ecosystem competitiveness, partners, devices, and perform investment analysis
- Conduct partner analytics, white spacing analysis, and identify pipeline and revenue trends
- Drive partner business evaluation and scorecard
- Provide insights about the business as it correlates to sales stage, revenue by area relative to actuals, forecast and budget
- Manage and report the Partner metrics for the business
- Build and refresh quarterly status report
WW Communities Senior Business Program Mgr
12/2012
-
06/2017
Los Angeles, CA
- Manage Partner business reviews and coordinate executive visits and meetings in region
- Manage Pipeline review and rationalization
- Working with the Security and Identity Product Manager and portfolio Architect to strategize, envision, and plan Security and Identity solutions and offerings that align to and support Microsoft’s cloud and mobility strategy
- Understand competitors’ technologies and sales/marketing strategies to inform offer updates and introductions
- Partner with the HP Sales GM on direction of the business, solutions for opportunities, and business development
- Drive business planning meetings with the account team, to identify opportunities, understand business case for new avenues of growth, and work with the GM to build and drive strategic initiatives
- Responsible as a key contributor, through collaboration with a wide group of stakeholders, to evolve the Unified Support capabilities through design and rationalization of the current portfolio
- Prioritize Releases Items by assessing impact on Customers, Revenue, Risk, Internal Efficiency and ability to Transition customers to Unified Support
Senior Business Program Mgr Fdops
11/2005
-
11/2012
Detroit, MI
- Manage a capability improvement or new capability release item through its prioritization, requirements gathering, design, release, and manage phases
- Partner with Business Rules and Taxonomy leads to provide an overall structure and guidance for the Portfolio of Services available
- Through collaboration with the Support Solutions Group of stakeholders, assist in developing the transition strategy to successfully migrate our existing customer base into Microsoft Unified set of Offerings
- Work with other offerings leaders inside and outside the team to drive consistency across the portfolio as much as possible to keep the portfolio simple and rationalized
- Help tell the story of upcoming business changes inside and outside the team to establish even greater momentum for change and simplify landing long term
- Work closely with the Worldwide Commercial Business, Finance, and other key constituents to design and land the Segmentation methodology and approach for GSMO aligned to the broader commercial sales strategy
- Partner closely with Core Services Engineering to ensure Segmentation is reflected and optimized within all internal systems
Education
Everest University - Lakeland Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Drive multiple high-profile projects forward, effectively leverage all resources to drive results, ability to create excellent processes
- Experience in the field enterprise organizations (directly or as HR/business partner to enterprise organization)
- Supporting diversity in thought, bringing a point of view to the table, and participating in helping to shape a Services community that is enjoyable
- Owning the Services Issue Management playbook and continue to drive improvements to the process
- Creating opportunities for synergies across our business ecosystem to drive long-term solutions and shared roadmaps
- Establish KPIs and deliver ongoing reporting and insight into overall health index
- Develop and drive rhythm of business for ongoing governance, ensuring the right visibility, processes and accountabilities are in place
How to write Senior Business Program Mgr Resume
Senior Business Program Mgr role is responsible for business, organization, leadership, influence, design, training, communications, microsoft, finance, integration.
To write great resume for senior business program mgr job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Business Program Mgr Resume
The section contact information is important in your senior business program mgr resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Business Program Mgr Resume
The section work experience is an essential part of your senior business program mgr resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior business program mgr responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior business program mgr position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Business Program Mgr resume experience can include:
- Strong communication, data synthesis, presentation, and leadership skills and ability to communicate with customers and partners effectively and professionally
- Effective communication skills with the ability to present to and influence senior leadership inside Microsoft
- Strong communication skills with the ability to present to and influence senior leadership inside Microsoft
- Display senior level intellect, problem solving, judgment, and decision-making skills
- Building a program charter and roadmap taking into account business priorities, supporting technology, readiness, communications, and change management
- Demonstrated strength in data-based decision-making, analysis, influencing, and storytelling
Education on a Senior Business Program Mgr Resume
Make sure to make education a priority on your senior business program mgr resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior business program mgr experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Business Program Mgr Resume
When listing skills on your senior business program mgr resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior business program mgr skills:
- Excellent attention to detail, and works effectively under deadline constraints, self-motivated, proactive
- Strong written and verbal communication skills to assist in communications and preparation of meeting presentation content
- Prior experience in delivering leading edge order-to-cash, provisioning, incentives and fulfilment capabilities
- Strong analytical and financial capabilities, in addition to experience using Business Intelligence to determine impact of program changes
- Experience and a track record of success in product/program management and business planning, with a focus on customer experience and business impact
- Proven success in cross-group collaboration, proven ability to “influence without authority”
List of Typical Experience For a Senior Business Program Mgr Resume
1
Experience For WW Communities Senior Business Program Mgr Resume
- Strong program management, including issue disaggregation, analysis, presentation creation, and stakeholder management
- Experience in one or more Microsoft managed industries (Public Sector, Manufacturing, Retail, Healthcare, Education & Financial Services) is mandatory
- Good understanding of cloud products and platforms
- 7+ yrs business program or project management experience
- Proven success in a complex, multi-team, and fast paced business environment
- Advising business stakeholders and leaders to ensure strategic alignment to the portfolio
2
Experience For Senior Business & Program Mgr Resume
- Stakeholder management: Building a clear stakeholder map, actively building and nurturing trusted relationships and the implementation of feedback mechanisms
- Develop and land the strategy for the Unified Advanced Support offering level, ensuring there is a compelling value proposition at the portfolio level
- Business acumen with a deep understanding of the partner ecosystem and a service/partner advocacy oriented mindset
- Collaborate with sales, marketing and other v-teams to land the overall GTM strategy that supports all the sales stages, demand generation through deal closure
- Provide insights from Areas on PNEH, Burn rate, service mix, technology mix relating to premier delivery
- Area Presales Planning & maintenance
- Area pivot for CFO Forecasting
3
Experience For Senior Business Program Mgr Fdops Resume
- Coordinate with other Offerings Level owners (for Unified Core and Advanced) to ensure sustained Offering level differentiation and value prop
- Utilize insights from the field to guide offering level evolution and feature design
- Affinity to data and making data-driven decision
- Drive Business Intelligence reporting for audience impact analysis, to measure desired outcomes
- Assist with modern workplace communications, messaging and alignment into the Modern Workplace scenarios
- Assist with Business Applications communications, messaging and alignment
- Identify and ensure all upstream and downstream dependencies are optimized and supported throughout the process
- Work closely with key business consumers of Segmentation (WW Incentive Compensation, Sales Operations (e.g. Microsoft Sales Experience (MSX), Territory Management, etc.)) to ensure process and approach support business needs
4
Experience For Senior Business Program Mgr OEM Resume
- Identify and raise opportunities to expand and drive greater impact (possible opportunities include integration with Blueprint/Role Deliverables, propensity modeling, customer 360, partner integration, etc.) on the business
- Business Program, Sales Operations or Business Management Experience
- Maintain an end-to-end view of Business Operations workstreams to create and implement processes and drive efficiencies for the team as needed
- Manage an Opex and Marketing budget that drives business priorities and processes across the CDS division with an eye for compliance, accountability and efficacy
- Drive operating model communication platform strategy, readiness and execution across Biz ops Reinforce key messages that support the strategy and rationale of the organization while building trust in decision making
- Drive the overall business strategy and alignment across the broader organization
- Work with HR to drive our people programs and culture which impact overall organizational health. Contribute to and foster an exceptional and supportive work environment
- Growth mindset and a can-do attitude
- Impact and influence at senior levels, utilizing strong interpersonal skills, confidence, and ability to provide feedback and accept and encourage feedback from others
5
Experience For Senior Business Program Mgr Executive Briefing Center Resume
- A desire to take on a big challenge with significant growth potential
- Develop scenario-based business value propositions and differentiated offers that incorporate content and story architectures based on industry and business experience as well as the real-time field experience of our Data & AI Architects and a set of identified field SMEs
- Inform the evolution of the GTMs in an agile fashion by programmatically engaging with field SMEs to rationalize feedback on existing scenarios and prioritize new scenarios based on relative growth potential
- Program or Project Management
- Proven experience with the end-to-end Microsoft analytics stack as well as other market-leading technologies is desirable including the ability to assess and communicate competitive positioning and SWOT
- Serve as the SMC & OCP Sales Excellence community lead in close partnership with role excellence and planning teams to land blueprint, capacity planning, role expectations, onboarding and readiness
6
Experience For Senior Business Program Mgr Msna Resume
- Demonstrate Business Leadership in the definition of key processes and the execution framework with Corp stakeholders that are aligned and integrated with key sales motions (customer, partner, incentives, etc.)
- Engage with Segment Leads WW to gather business requirements (compete, execution challenges, customer and partner insight) in the definition of SMC & OCP processes and execution framework
- Be the subject matter expert on SMC & OCP process and execution and the evolution thereof to ensure continued growth as the company transforms to devices and services
- Partner with WW M&O Sales Operations to establish and maintain detailed process design and execution framework documentation (within the defined team standard) of business capabilities along with the history and rationale of all changes over time
- Clearly communicate the strategy and plan for Microsoft’s approach to providing targeted learning plans
- Provide subject matter expertise to Microsoft on the latest/greatest approaches to developing learning culture
- Partner with WW M&O Sales Operations to ensure high-quality landing plans in partnership with stakeholders through
7
Experience For Senior Business Program Mgr Wwlp Resume
- Use market research and inputs from Cloud & Enterprise, Solutions Strategy & Operations, and the field to develop a deep understanding of the Developer audience, its segmentation, and its needs across the full application lifecycle,
- Drive the Developer product strategy to make it central to digital transformation challenges and focused on customer outcomes. Includes offering definition, feature roadmap, value proposition and messaging
- A passion for developers and a good understanding of Microsoft’s cloud app platform
- Experience working cross company programs and initiatives
- The ability to think strategically, prioritize, and solve unstructured business problems
8
Experience For Senior Business Program Mgr Resume
- Develop key x-group relationships and drive alignment through effective collaboration
- Demonstrated ability to write and execute a complex plan with many separate workstreams
- Demonstrated ability to work across multiple teams in a large/complex organization
- Program, Project and/or Product Management experience
- Drive the Developer business strategy in the new Unified business model, including SKU strategy, packaging and pricing
- Work with our Delivery team to build a Developer practice in emerging areas (NA/APAC/MEA/LATAM) while growing our current business in developed markets
9
Experience For WW Communities Senior Business Program Mgr Resume
- Establish and manage business processes for Developer offerings, including rhythm of the business, KPIs and governance activities
- Successful Product/Program/Project Management driving complex projects with quality and timeliness
- Partner with teams across Microsoft to align our employee learning plan approach with our company strategy
- Embed data collection and feedback mechanisms throughout our tools to generate data-driven, actionable insights
- Communicate progress and opportunities through weekly, monthly, and quarterly business reviews
- Find solutions and a path forward even in ambiguous situations
- Deliver robust annual/ quarterly delivery planning (demand and capacity plans) for both Consulting and Premier business by providing key insights / inputs from Areas / Time zones to central planning & domain facing planning team and vice versa
10
Experience For Senior Business & Program Mgr Resume
- Collaborate with diverse set of stakeholders in Areas, Multi-sub areas, subsidiaries on delivery planning syndicate with Finance and GCM counterparts and ensure an integrated plan is built between Areas and domains on demand and capacity for ES business
- Provide leadership in enabling the below challenges to represent before appropriate forums / decision makers for resolution and circle back to the respective stakeholders
- Accuracy and Feasibility of Domain & Area Interlock
- Capacity distribution across Multi Sub Area & Sales Locations
- Area specific capacity around Language, Pub-Sec, Security Cleared
- Balance area needs and specifics with affordability and all up plan
List of Typical Skills For a Senior Business Program Mgr Resume
1
Skills For WW Communities Senior Business Program Mgr Resume
- Excellent attention to detail, and works effectively under deadline constraints, self- motivated, proactive
- Experience of working in a sales organization with customer-facing employees and ability to translate that experience into strategic insight
- Proven success in cross group collaboration, proven ability to “influence without authority”
- Product marketing, campaign marketing, and/or sales management or training experience
- Sales, Pre-sales, Marketing and/or Business Development experience focusing on Business Applications (AX or Dynamics 365 ERP)
- Experience managing and leading complex multi-disciplined virtual teams both directly and remotely
- A strong demonstrable working knowledge of working with HR organizations
- Sales/marketing/business development experience
2
Skills For Senior Business & Program Mgr Resume
- Experience in a support or services related role
- Thinking strategically, defining plans with precision, exceeding high expectations
- Defining and the ongoing communication against core metrics of success
- Sizing process implementation considerations such as role impact, cost, time zone, language, global vs. local, and resourcing
- Owning the creation and guardianship of initiative process artifacts, monitoring health not just at implementation but over the life of the process
- Supporting diversity in thought and bringing your point of view to the table
- Account-based marketing, modern marketing or enterprise B2B sales / marketing
- Drive GTM in partnership with our marketing and sales teams, including nurturing our Developer community
3
Skills For Senior Business Program Mgr Fdops Resume
- Lead the operational and support requirements in the transition from existing WW Learning programs to improved learning solutions
- Account Targeting optimizing Microsoft target tools
- Actively seeking and creating opportunities for synergies across our business ecosystem to drive long-term solutions and shared roadmaps
- A deep understanding of how Microsoft sells to Enterprise and Public Sector, including both products and services is highly desirable
- Execute IBP planning process within the team and partnering with to key SMEs/stakeholders to drive predictable rhythm
- Regular reviews with CSS LT, highlighting trends and business requirements for contractors
- Expertise in building extended team alliances with internal and external contributors that seamlessly work towards common goals and objectives
- Comfortable presenting to executives
- Able to translate findings into clear insights and to clearly communicate both verbally and through compelling written documents
4
Skills For Senior Business Program Mgr OEM Resume
- Engage with each Area to support their Segmentation needs and landing throughout the fiscal year
- Develop and manage all processes, changes and governance associated with Segmentation to support running of the business
- Drive insights and awareness of key issues and opportunities related to/and resulting from the Segmentation work at HQ and in the field
- Drive the overall governance and ROB for the Business Operations team including LT meetings, all hands, and business reviews
- Support clarity across area and domains on planning inputs/outputs and connected processes / RACIs
5
Skills For Senior Business Program Mgr Executive Briefing Center Resume
- Consistent evaluation and approval processes deployed for all non-GPG vendors in geo
- Adherence with centralized CSS Blueprint guidelines
- Influence and impact others as a trusted advisor
- Owning the creation and tracking of measurements to Issue management partnering with cross organizational teams such as Incident management team, business process leads, Tool owners, BI leads, Readiness, Comms and Landing
- Driving the weekly/bi-weekly processes to track and manage an integrated view of problems across Services engaging existing Scrum team leads and the Services transformation council,
- Business experience in the technology industry
- Independent, proactive, strategic thinker about business issues and organizational strategy
- Creative thinker who can see 'the big picture' and unite new and disparate ideas with practical plans, working comfortably in the face of ambiguity while driving persistently towards success
- Strong executive presence and demonstrated ability to build, extend and maintain senior management relationships
6
Skills For Senior Business Program Mgr Msna Resume
- Deal with conflict and multiple constituencies and manage multiple simultaneous objectives
- Extremely organized and process focused. Ability to clearly prioritize and effectively manage multiple tasks and projects in parallel and effectively achieve results through a largely indirect group of internal MS partners
- Design & develop the Intelligent Cloud content delivery & platform strategy to address end-to-end solution selling needs for our field and partners across sales Plays, Solutions, and Technical Scenarios (PSTs)
- Drive engagement and alignment across Intelligent Cloud solution areas (Cloud Apps & Infrastructure and Data & AI) for consistency across the content portfolio, and to ensure the strategy addresses the evolutionary needs of field sellers to successfully drive new consumption
- Create guidance and establish standards across the bill of materials within the PST framework; collaborate with stakeholders across organizations to ensure the right content is represented across the portfolio and is properly prioritized, making the right trade-offs based on business needs
- Ensure alignment/mapping of Intelligent Cloud PST framework and taxonomy to the One Commercial Partner practices
- Partner with comms mgr and Infopedia team on site architecture to ensure design is optimized for easy discoverability
- Drive WW awareness and consumption of the resources across the portfolio
7
Skills For Senior Business Program Mgr Wwlp Resume
- Strategy Development & Evolution: Leverage Microsoft platform and competitive industry knowledge to partner with Engineering, Product Marketing, Services and Partner teams to create a multi-year strategic roadmap of field sales strategy and high value sales motions and customer offerings
- Drive Field Sales Model: Own and land field role design (for Intelligent Cloud STU, Global Black Belts and other supporting roles), blueprints, compensation/incentives, scorecard metrics and targets, and field seller readiness curriculum/collateral
- Lead Change Management Efforts: Develop strategies and landing models to effectively scale existing and introduce new sales model concepts across Hi-Po, Mainstream, Inside Sales, and Partner/Channel communities
- Control and Monitor Results: Analyze sales outcome and customer feedback to drive continuous improvement to drive sustainable revenue and consumption growth
- Closed Feedback Loop: Facilitation and delivery of closed feedback loop with key executive sponsors and cross-organizational partners including Engineering, Product Marketing, WW STU/Customer Success, Inside Sales, OCP, Services
8
Skills For Senior Business Program Mgr Resume
- Field Landing & Readiness: Ensure successful rollout across the world to help land sales initiatives, GTMs, and readiness plans. Includes as appropriate engagement in virtual training, Executive meetings, field readiness events, etc
- Identify and capture technical skills needs and develop vision, strategy, and plans for Intelligent Cloud readiness to ensure our field/partners/customers have the required technical skills, and that we continuously improve on a world class and globally consistent technical skill-building approach
- Lead and influence cross-organization stakeholders to align on readiness priorities and plans; engagement includes but is not limited to: Intelligent Cloud Sales and Technical Leads, Learning & Readiness, Product Mktg, Engineering, OCP
- Bring together diverse perspectives, technologies, and organizations to proactively respond to technical readiness needs in an integrated and aligned manner; provide innovative thinking to continuously evolve how WW Intelligent Cloud Readiness delivers high-quality technical readiness at scale
- Translates business priorities into learning objectives and learning paths/programs, and ensures the right curriculum is curated/built to increase technical product capability and professional skills Work across stakeholders to ensure successful landing and consumption of learning assets to deliver great outcomes and exceed revenue targets
9
Skills For WW Communities Senior Business Program Mgr Resume
- Experience in sales / technical-sales or professional services to enterprises
- Utilizes metrics and data to measure success, impact, gain insights, and work across stakeholders on evolution
- Global travel (up to 20%), to work directly with our field teams
- Drive for Results, Problem Solving, Planning, Organizing and Coordinating, Decision Making, Creativity, Communication Skills, Negotiation and Conflict Management, Customer Focus, Representing Microsoft and Cross Group Collaboration
- Leverage software such as Office Products such as Excel, Word, PowerPoint, Sway, and Outlook
- Experience delivering large program, project and readiness efforts, executing readiness strategies and frameworks, defining readiness/project/program plans and executing on those plans to deliver business results
10
Skills For Senior Business & Program Mgr Resume
- Operate at senior levels of the company, develop key processes and procedures that facilitate management of the business, and build successful relationships with key stakeholders internally and externally to help drive results
- Experience working on learning or readiness initiatives
- 7+yrs of experience in sales, product marketing, business development, and/or Cloud Storage and Security-related product sales
- Significant experience in Cloud Infrastructure sales, partner, and channel management with Enterprise Cloud Services and/or software company preferably experience working across sales channels at Microsoft
- Strong understanding of the enterprise segment, customer, partner, and services sales engines with demonstrated success in driving revenue growth in new business models
- Proven stakeholder management skills, especially in a cross organizational matrixed team
List of Typical Responsibilities For a Senior Business Program Mgr Resume
1
Responsibilities For WW Communities Senior Business Program Mgr Resume
- Experience in areas related to Planning, Analytics, Finance, Operations, services delivery etc
- Develop and maintain customer experience vision for the portfolio level
- Execute on Modern Workplace Enterprise Evidence / Reference
- Experience in Program Management and/or Operations Management
- Process design experience for services industry desirable
2
Responsibilities For Senior Business & Program Mgr Resume
- Monitor and revise Area /Sub level Resource and PPG Mix
- Sold Margin vs. Delivery Margin at Area Level
- Respond and clarify Area concerns on Demand & Capacity
- Drive Premier One Plan Process in Areas
- Support monthly & adhoc capacity analytics requirements (TZ, Area & Sales Location) level
- Deliver capacity insights for Area xBUs
- Judgment based Scoping of problems by identifying key issues, inputs, stakeholders, and outcomes. Applies a broad functional knowledge base to solve problems with confidence and persuades others
- Develop and land the strategy for the Unified Performance Support offering level, ensuring there is a compelling value proposition at the portfolio level
- Research customer needs and stay abreast of the latest competitive research and industry trends
3
Responsibilities For Senior Business Program Mgr Fdops Resume
- Execution of Low Risk pursuit rhythms: building, leading and attending rhythms with Service Center and GPO stakeholders to provide and capture clear insights, accountabilities and actions that lead to consistent improvements of the Pursuit process
- Landing and adoption of services: Understanding and incorporating Enterprise Service Risk Profiling in the Pursuit Process, landing Low Risk Pursuit profiles with the Global Pursuit Triage team , and feeding the readiness of the Pursuit Ecosystem
- Execution of Sales Assist focused rhythms: building, leading and attending rhythms with Service Center, Sales teams, and GPO stakeholders to provide and capture clear insights, accountabilities and actions that lead to consistent improvements of the Pursuit process
- Landing and adoption of services: Understanding and incorporating Sales Assist offerings in the Pursuit triage process and expanding usage of Sales Assist offerings
- Drive service improvements and provide input for new services: Creating and sustaining deep relationships within the Service Center and championing the GPO strategy to contribute to new offerings and improvement of established offerings
- Monitor and revise Area /Sub level Resource and PPG Mix Sold Margin vs. Delivery Margin at Area Level
- Support monthly & adhoc capacity analytics requirements (TZ, Area & Sales Location) level Deliver capacity insights for Area xBUs
- Partner with Worldwide Learning product/program management, Microsoft Business Groups, Employer & Customer Ecosystems in identifying the operational and support modelling needs for 21st Century Skill Sets
- Work across various Microsoft organizations (WWOps, eCommerce, Trade, FinOps, Universal Store, Edu BGs, CSS, etc..) to ensure successful integration and alignment to broader Microsoft operational and support engines
4
Responsibilities For Senior Business Program Mgr OEM Resume
- Lead operational and support compliance execution ensuring compliance across Finance, IP Protection, Data Management, Privacy, Trade Pillars, Release and Compliance
- Collaborate with WWL Operations Support lead to design and implement customer support model infrastructure, reporting and measurements to continually improve and scale the audience experience
- Lead the design of Customer Journey Mapping by audience, launch readiness efforts and Customer Test drives to ensure a smooth audience experience
- Influence the design of Worldwide Learning product and program solutions to ensure they are operationally viable, scalable and customer experience-focused
- Influence product/program management in design thinking for operational requirements supporting solutions to ensure increased automation, lean processes and standardization is applied
- Address business rules changes with multiple work streams, ensuring coordination and communication
5
Responsibilities For Senior Business Program Mgr Executive Briefing Center Resume
- Drive continuous audience and business data driven improvement discussions with v-team members
- Integrate and orchestrate modern workplace across GTMs
- Support pipeline and demand generation activities
- Modern Workplace Win Wires/ Losses / Sales Analyses /Demos & Videos across all GTMs
- Partner with Readiness Lead to ready field
- Work with key internal partners like the Digital Experiences Solution team, Digital Advisors, Customer. Success Managers, Services Sales Solution Professionals, Domain Solution Architects, and field sales teams to drive sales and delivery
6
Responsibilities For Senior Business Program Mgr Msna Resume
- Manage Events/ Marketing Moment strategy to drive awareness and influence pipeline activities
- Research customer needs, and stay abreast of the latest competitive research and industry trends
- Integrate and orchestrate Business Applications across other Solution Areas (Data & AI, Apps & Infrastructure) and Industry
- Business Applications Win Wires/ Losses / Sales Analyses /Demos & Videos
- Work with key internal partners like the Digital Experiences Solution team, Digital Advisors, Customer. Success Managers, Services Sales Solution Professionals, Domain Solution Architects, and field sales teams to drive sales and delivery by creating Sales offers
- Manage Events to drive awareness and influence pipeline activities
- Knowledge and understanding of the financial and operational functions of a delivery organization (i.e., budget, time logging, optimizing cost, escalation processes, invoicing, capacity management) Ability to develop strong, productive relationships with colleagues and management to meet targeted objectives
- Customer Support experience
- A track record of exceptional inclusive collaboration across a wide-array of internal business groups, stakeholders and execution partners
7
Responsibilities For Senior Business Program Mgr Wwlp Resume
- The ability to think strategically and solve complex business challenges initially where there is ambiguity
- Demonstrate success in global operational program management, involving cross-organizational stakeholders at all levels of the organization driving to alignment and action
- Excellent business development and partner relationship management skills
- Expertise using design thinking, personas, customer insights, segmentation and trend analysis to develop operational capabilities to support business vision, strategy and offerings
- Strong project management skills in a matrixed organization
8
Responsibilities For Senior Business Program Mgr Resume
- Travel ~15%
- Experience in the development and implementation of marketing programs, this can include messaging, storytelling, content development or creative design
- Proven capability to deliver world class marketing content, including value proposition, evidence, blogs, whitepapers & presentations for identified scenarios, programs, offers and segments/audiences
- Prior experience in delivering leading edge order-to-cash, provisioning, incentives and fulfilment capabilities. A track record of exceptional inclusive collaboration across a wide-array of internal business groups, stakeholders and execution partners
- Excellent business development and partner relationship management skills. Expertise in building extended team alliances with internal and external contributors that seamlessly work towards common goals and objectives. Demonstrated ability to influence leaders, employees and teams to envision a different future
- Expertise using design thinking, personas, customer insights, segmentation and trend analysis to develop operational capabilities to support business vision, strategy and offerings. Demonstrated strength in data-based decision-making, analysis, influencing, and storytelling. Strong project management skills in a matrixed organization
- Proven change management experience Strong business acumen. Strong communications skills, both verbal and written
9
Responsibilities For WW Communities Senior Business Program Mgr Resume
- Strong problem-solving skills along with the proven ability to assess business needs and prioritize accordingly
- Knowledge of how to design and execute effective learning modalities
- Progressive experience in product and/or program management in Supply Chain and/or Manufacturing Systems
- Direct experience developing executable change management strategies
- Ensuring that all current processes are documented and stored within the process artifact repository
- Experience in sales, marketing, business development, business training operations, sales / technical-sales and/or professional services 8+ years of experience in sales / technical-sales or professional services to enterprises Global travel (up to 20%), to work directly with our field teams
- Proven capability to deliver world class marketing content, including value proposition, evidence, blogs, whitepapers & presentations for identified scenarios, programs, offers and segments/audiences
10
Responsibilities For Senior Business & Program Mgr Resume
- Passionate about customer success, knowledgeable about how to help customers realize value
- Support the yearly planning - program manage the implementation and the landing of role excellence guidance (REP, Execution Guidance, Role Priorities, JDs) to field spec. sales and tech-sales, including
- Participating in the Lead-to-Order transformational community in areas focused on Deal management processes and bring forth a subject matter expertise to these engagements in order to shape process enhancements
- Participating in helping to shape a Services community that is enjoyable; Careers are fun - jobs are not - so bring your energy, passion, and intelligence to the game each and every day!
- Improve and maintain Role Academies, Role Performance Handbooks and other on-boarding content and experience
- Define or refine career paths (Key Discipline Results, Competencies, Skill Profiles…)
- Develop globally consistent role core priorities and critical indicators of success, and provide associated requirements for tool / report improvements
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• Participate in analysis and decision support for future business opportunities
• Be a part of an organization and industry that is paving the way for the technologies of tommorrow
• Cash Services: Supports the Cash Centres through the provision of Policy Procedures & Foli...
Professional Skills
• Strong, proven leadership capabilities and...
• Basic technical programming and logic skil...
• Strong organizational & decision-making sk...