Senior Management Analyst Resume Sample
Ashley Rippin
439 Savannah Underpass,
Phoenix,
AZ
+1 (555) 997 1625
Work Experience
Senior Management Analyst
10/2015
-
PRESENT
New York, NY
- Maintains a thorough understanding of relevant Risk Management best practices, laws and regulations
- Ensures alignment with the ORM program and departmental risk management programs
- Performs process flowcharting of cross functional activities
- Support the maintenance of the SRM IB department’s governance, policies, procedures and related documentation
- Market Risk background is desirable
- Experienced in Microsoft Office – PowerPoint, Excel & Word
- Monitor Innotas for accuracy/completion
- Prepares, analyzes and distributes weekly outstanding timesheets reports
Senior Change Management Analyst
07/2010
-
04/2015
Houston, TX
- Creates process documentation to ensure consistency in practice amongst the PS teams
- Ad-hoc reporting analysis
- Prior experience in a reporting environment related to Finance and/or Credit Risk would be an asset
- Assisting the unit Specialist in Planning/forecasting related activities
- Assist in NCC Adhoc analysis/investigations/what if modelling.
- Managing Biz-inquiry requests related to SAP Financials structure maintenance
- The contractor shall provide office administrative functions for the HSARPA senior management team
- The contractor shall provide review of administrative and technical documents for grammar, structure and clarity
Senior Analyst, Operational Risk Management
05/2007
-
02/2010
San Francisco, CA
- Maintain DHS records (hardcopy and electronic) in accordance with applicable DHS Management Directives and S&T Standard Operating Procedure System (SP2s)
- Manage and maintain the Director’s, and other Front Office staff calendars, monitor phones, and arrange meetings and conference calls to include scheduling with other attendees, scheduling conference rooms, and off-site meetings
- Arrange travel for the Director and other Front Office staff as assigned to include domestic, international, and invitational travel
- As needed support meetings, including preparing agendas, presentation materials, and meeting minutes
- Analyzes coding diagnoses, procedures, and modifiers to resolve billing and/or coding issues, rejections, denials, and appeals
- Works with Medicaid, Medicare and commercial insurance carriers to resolve claim errors
- Reviews billing charges and other data for accuracy and potential reimbursements
- Supervises and coordinates the activities of support staff that might be assigned to assist
Education
The George Washington University
2003 - 2007
Bachelor's Degree in Organizational Development
Professional Skills
- Superior Data mining, extraction and analytical skills, including advanced technical skills in Excel, MS Access, SQL query tools
- Strong programming and database skills, including proficiency in Access or Excel VBA programming and SQL database
- Proven analytical and problem solving skills and the ability to proactively identify concerns, identify gaps and recommend solutions
- Excellent written and oral communication skills, including the ability to communicate complex information to various audiences
- Demonstrated problem solving, organizational and time management skills
- Strong stakeholder management skills, able to front senior management
- Demonstrated influencing, negotiation, mediation, and facilitation skills
How to write Senior Management Analyst Resume
Senior Management Analyst role is responsible for advanced, interpersonal, microsoft, business, facilitation, presentation, organization, research, reporting, database.
To write great resume for senior management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Management Analyst Resume
The section contact information is important in your senior management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Management Analyst Resume
The section work experience is an essential part of your senior management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Management Analyst resume experience can include:
- Excellent written and verbal communication skills to ensure effective communication with senior management and other business partners
- Proven relationship management and impact and influence skills
- Strong professional written and communication skills
- Understanding and/or prior experience working with actuarial, finance, or hedging processes
- Proven experience aligning and holding stakeholders to account
- Support, clarify and lead work packages including constraints and prioritizing customer experience
Education on a Senior Management Analyst Resume
Make sure to make education a priority on your senior management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Management Analyst Resume
When listing skills on your senior management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior management analyst skills:
- Strong oral and written skills and presentation skills
- Demonstrates strong verbal and written communication skills in presenting information to the public and with peers
- Proven ability to cope with and perform effectively in a demanding environment, giving close attention to detail and accuracy while meeting tight deadlines
- Excellent hands on troubleshooting skills
- Experience as Liaison to effectively coordinating activities between various divisions, departments, public agencies, and/or private sector representatives
- Lateral thinker with strong analytical skills
List of Typical Experience For a Senior Management Analyst Resume
1
Experience For Senior Change Management Analyst Resume
- Excellent oral and written communication skills, including technical writing skills
- Superior administrative ability including timely follow up, priority setting skills and ability to meet sensitive timelines
- Good computer skills with knowledge of the Microsoft Office package of tools, Outlook and capacity to navigate the internet for work purposes
- Highly effective personal and interpersonal skills, which foster trust, cooperation and support of others
- Support, clarify and lead work packagesincluding constraints and prioritizing customer experience
2
Experience For Senior Analyst, Enterprise Risk Management Resume
- Strong professional writing experience
- Influence and communicate effectively with all levels of management, including executive and senior leaders
- Collaborates with applicable stakeholders to gather management action plans that effectively remediate identified issues
- Employs multiple channels to effectively communicate change to the organization
- Working experience conducting Excel and Taleau-based data analysis
3
Experience For Senior Analyst, Operational Risk Management Resume
- Liaising with strategic partners to ensure successful and effective technology change management
- Experience conducting and reviewing historic standing structures surveys
- Experience planning and reviewing National Environmental Policy Act (NEPA) documentation
- Two years increasingly responsible experience in conducting and reviewing Environmental Review Records in accordance with NEPA requirements
- Evaluates and recommends staffing levels to ensure effective utilization of human resources
4
Experience For Senior Portfolio Management Analyst Resume
- Creative thinker, who demonstrates initiative and flexibility to change, positively rising to challenges presented
- Develops reporting to help prioritize risk-mitigating activities across the firm and presents assessment results to senior management
- Service oriented with experience collaborating to solve problems
- Experience in operational risk management or similar discipline (e.g., Compliance, Internal Audit, Legal, etc.) for a financial services firm
- Knowledge of and Experience with broker-dealers, finance, audit, compliance, operational risk, and/or IT risk management
- Experience in Space and Facilities Management
- Experience in change management tools required with a high preference towards Remedy
5
Experience For Risk Management Senior Analyst Resume
- Understanding of finance i.e capex, opex, budgeting, planning, forecasting
- Participating and providing technical input during operational test readiness reviews
- Assisting Facility Management team with tactical planning for the regional facilities team’s goals and objectives
- Understanding of complex technologies (complex banking applications)
- Assisting with the development, maintenance, and staffing of the IPPS-A Test and Evaluation Master Plan
6
Experience For Senior Analyst, Change Management Resume
- Reviewing Operational T&E event plans, scenarios and reports and providing feedback and recommendations to IPPS-A
- Chairing operational change review meetings
- Preparing and presenting oral and written reports, presentations, and other forms of communications tailoring the message for different audiences and media
- Conduct risk assessments involving analyzing risks while identifying and describing risks affecting the company
- Manage surety program including processing bid, performance and payment bonds, Work in Progress (WIP) reporting, and facilitating overall corporate compliance
- Performs site visits/field investigations, including taking measurements and taking photographs. Prepares site reports
- Assist in developing, implementing, and monitoring OTIA’s strategic initiatives, and human capital management
7
Experience For Senior Analyst Operational Risk Management Resume
- Make recommendations regarding adjusting and settling of claims
- Assist in administrating the RMIS for analyzing and reporting data to management
- Contributes to the definition of the reporting methodology globally for risk reporting and accountable for team delivering with high quality and timeliness
- Prepares, reviews and approves invoicing packets to fiscal for processing and ensures SAP and IDIS are reconciled
- Identify performance measures for records management activities such as training, records scheduling, permanent records transfers, etc
- Develop data analytics to bring business insights for emerging risks and long term impacts
- Provide timely insights and reporting to enable continual learning and improvement
- Develop and document existing and new sales/procurement planning and compliance business processes
8
Experience For Configuration Management Senior Analyst Resume
- Flexibility to handle multiple tasks, deadlines, and shifting sponsor needs while executing with excellence
- Follow up on corrective and preventive action plans agreed with the business to mitigate risks identified during control assessment, testing and reviews
- Knowledge of minor commercial building permitting
- Ability, flexibility and availability to deal with events that can sometimes take place during evening hours, weekends and holidays
- Proficiency in risk monitoring and reporting
- Take ownership of DRM Program activities including business process reviews, data flow creation, issue management, and reporting to Senior Leadership
- Broad understanding of infrastructure operations and technologies: Server, storage, NAS, networking, security, voice/data, call center etc
- Runs, reviews, and summarizes billing and reimbursement reports
9
Experience For Deo Senior Management Analyst Ii Ses Resume
- Keeps up-to-date on coding guidelines
- Prepares detailed written reports and presentations on proposed and ongoing projects
- Expertise in Microsoft Office Suite including MS Access, Visio, Excel, PowerPoint, & Word
- Assists Program Manager with monitoring the Medicaid Waiver budget
- Develops new relationships with community partners and identify areas where the mobile unit can park and provide testing in the community
- Prepares detailed written reports and presentations on proposed and ongoing projects and/or processes
10
Experience For Senior Threat Management Analyst Resume
- Uses software programs such as ArcGIS, AutoCAD, etc. for database management, creating exhibits, and other special tasks
- Conduct ongoing evaluation of compliance to full life cycle records management activities
- Design and perform analysis for risk appetite metrics and build thresholds for monitoring
- Assist in training the Junior Analysts in the team
- To analyse weekly\monthly statistics\kpi’s and identify follow ups with teams failing their KPI’s
- Draft and deploy project communications to set expectations and clearly articulate what’s changing
- Knowledge and understanding of Control Frameworks (e.g., COBIT, COSO)
- Schedule meetings with internal and external stakeholders in coordination with the supported or supporting Service Delivery Manager(s) assigned to support
List of Typical Skills For a Senior Management Analyst Resume
1
Skills For Senior Change Management Analyst Resume
- Strong organizational, analytical, and problem solving skills with excellent attention to detail
- Strong skills in office tool sets, including excel
- Self-organized with proven time management skills
- Advanced SharePoint skills, including ability to utilize product features to improve data capture, create dashboard reporting and ad hoc/canned reports
- Proven experience using a software visual modeling tool (e.g. Visio and MS Office suite) and SharePoint
- Willingness to utilize time outside the office to acquire and develop skills required to advance existing knowledge base
- Communicate clearly and effectively, both verbally and in writing with all levels of management
- Communicate effectively and concisely verbally and in writing to other physicians, medical personnel, patients, and media
2
Skills For Senior Analyst, Enterprise Risk Management Resume
- Advanced PC skills: Microsoft Office Suite, including Excel, Visio, PowerPoint, Access
- Work overtime, as necessary, to meet aggressive deadlines and acquire additional skills
- Demonstrated ability to adjust priorities and approach to changes in environment
- Support, clarify and lead work packages including constraints and prioritizing customer and employee experience
- Has a strong work ethic and strong orientation towards customer service
- Basic business analysis skills
- Moderate to advanced skills in Microsoft Excel, Microsoft Access, ArcMap (GIS), and Process Improvement
3
Skills For Senior Analyst, Operational Risk Management Resume
- Moderate to advanced skills in Microsoft Excel, MSSQL, SSRS, ArcMap (GIS), and/or Process Improvement methodologies
- Effectively manage all communications to key stakeholders, including the Project Sponsors, Owners and audiences at all levels of the organization
- Prior experience working within an agile environment is an asset
- Facilitation skills and practices
- Demonstrated experience with the Microsoft Office Suite, to include PowerPoint, MS Word and Excel
4
Skills For Senior Portfolio Management Analyst Resume
- Experience providing training on technology tools including development of training documentation would be an asset
- Experienced and understands all aspects of processing and issuing of building permits for commercial and residential construction
- Experience with Contract Monitoring and Compliance to including site visits, inspections, and reconciliation of performance measures and reporting documents
- Experience using Banner, PeopleSoft, Department Budget Table Funding, Digital Measures, and CourseLeaf
- Service Management experience working with business and technology partners, in delivering outcomes in a distributed and/or agile delivery model
- Demonstrate success regarding the anticipation and resolution of complex issues that sometimes involve senior management and limited information
- Experience in preparing work papers before the CPUC and CEC for regulatory filings and testimony
5
Skills For Risk Management Senior Analyst Resume
- Can conform to react quickly to shifting priorities, demands and timelines
- Analyze and recommend solutions to management regarding organizational effectiveness of department contracts
- Establish and maintain effective working relationships with internal and external partners and the general public
- Skilled in AutoCAD Civil3D or other drafting programs
- Can build and maintain strong working relationships throughout the organization
6
Skills For Senior Analyst, Change Management Resume
- Experience in working with LMP/SAP end users on functionality
- Experience with change management, client interviews, change readiness assessment, and change strategy and planning
- Experienced in producing a team to manage new business processes
- Experience in design review, historic preservation, or urban planning
- Experience with Contract Initiation of various types including professional services, and sports license agreements
7
Skills For Senior Analyst Operational Risk Management Resume
- Experience with AutoCAD Civil 3D or other drafting programs
- Experience in working within a PMO environment
- Experience in process mapping, risk and internal controls development, assessment and implementation. (Required)
- Experience leading complex initiatives within a business and across multiple businesses - ability to impact and influence results
- Experience in a role responsible for preparing reports for business stakeholders
- Demonstrates knowledge of physical and financial gas and electric market fundamentals
- Experience in financial services sector
- Stewardship of the KRI and program to demonstrate organization’s strength in operations risk management
- Experience in Change Type disciplines
8
Skills For Configuration Management Senior Analyst Resume
- Strong knowledge of change analysis / management principles and methodologies
- Identify, validate, and communicate the business impact of changes
- Skilled in Microsoft Access, Excel, and Word
- Skilled in ArcGIS and/or other spatial programs
- Conduct meaningful analysisto make recommendations, assess effectiveness and manage risks
- Assess, understand, recommend and manage decisionsto meet customer needs and quality experience
- Conduct meaningful analysis to make recommendations, assess effectiveness and manage risks
- Assess, understand, recommend and manage decisions to meet customer needs and quality experience
9
Skills For Deo Senior Management Analyst Ii Ses Resume
- Has a solid background in local government administration
- Knowledge of developer needs and priorities as well as City departments involved in review of construction plans for private development
- Five years of experience in historic preservation
- Information systems experience directly related to service management, ITIL, and/or IT operations
- Experience with software systems development
- Strong analytics and system thinking to inform and conduct daily work
10
Skills For Senior Threat Management Analyst Resume
- Coordinate and manage work with multiple competing priorities or perspectives
- Experience working with Program Development
- Two years of experience in working with SAP
- Two years of experience in working with IDIS
- Two years of experience working in the public health sector
- Service Management implementation experience
- Experience with SaaS based Service Management solutions such as ServiceNow
- Experience within large scale, enterprise Unix, Linux, Free BSD environments
List of Typical Responsibilities For a Senior Management Analyst Resume
1
Responsibilities For Senior Change Management Analyst Resume
- Sound research and analytical skills, including the ability to identify problems and formulate solutions
- Proven ability to communicate clearly and concisely in writing and verbally and possess a high standard of grammar, punctuation and spelling
- Transition planning experience
- Providing schedule development, assessment, tracking and control across programs and projects
- Coaches staff and sr. mgmt. in understanding and managing operational risk within their unit
- Development of reporting metrics across Enterprise System Management toolsets and reporting dashboards/portals
- Evaluates the feasibility of linking new operations with existing federal government agency operations and support facilities
- Provides options for the Agency in developing organizational and procedural strategies for implementing new programs
- Provides oversight process to ensure businesses and functions are executing operational risk programs as required
2
Responsibilities For Senior Analyst, Enterprise Risk Management Resume
- Able to draft outgoing correspondence for review by the Service Delivery Manager(s)
- Human capital and workforce planning
- Provides input to the process owner for the ongoing maintenance and improvement of the configuration management process
- Familiar with healthcare billing through Medical/Medicare and private insurance
- Familiar with HIPAA requirements for electronic billing
- Focused on guided others in accomplishing work objectives
- Clear understanding of immunizations, their importance, and use
3
Responsibilities For Senior Analyst, Operational Risk Management Resume
- Two or more years working in outreach settings
- ITILv3 Foundations training, or higher level of ITIL Certification
- Broad understanding of IT concepts
- Proactively resolve change scheduling issues and conflicts
- Facilitate the development of implementation and communication strategies depending on the type of change and those affected by them
- Provide insight into Change Management policies and procedures influencing others to embrace the standard processes
- Provide training, guidance, advice on the Change Management objectives, procedures, processes, and tools
4
Responsibilities For Senior Portfolio Management Analyst Resume
- Facilitate Production Readiness reviews for new or significantly changing applications
- Assume responsibility and accountability for successfully completing assignments
- Show initiative by regularly taking actions that go beyond requirements to achieve goals and objectives
- Knowledge of organization strategic planning principles
- Knowledge of human resources planning methods
- Familiar with healthcare billing through Medicaid/Medicare and private insurance
5
Responsibilities For Risk Management Senior Analyst Resume
- Analyze and recommend solutions to management regarding organizational problems
- Assist in the preparation of budgets and accounting systems
- Develop and implement innovations towards improving the department's operations and delivery of services
- Knowledge of event planning principles
- Budgetary and financial record-keeping techniques
- Organize and network using community resources
- Knowledge of floodplain development permitting
- Knowledge of construction processes, details, and sequencing
6
Responsibilities For Senior Analyst, Change Management Resume
- Use GIS mapping programs
- Plan, design and conduct sophisticated operational, management and related studies and analyses, including advanced statistical analyses
- Support development of change user support tools (FAQs, user guide, & limited instructor-based training
- Quarterly for up to two working days and two travel days all within Continental U.S
- Knowledge of the various components of wholesale energy portfolio, electric trading, or power purchase agreements
- Integrate industry knowledge into business practices and decision making
- Supports the delivery of key management and regulatory reporting of risk and KRIs
7
Responsibilities For Senior Analyst Operational Risk Management Resume
- Supports leadership’s key risk-based decisions through risk metrics and reporting
- Familiar with Straight Through Processing concepts, processes and controls
- Support development and implementation of OTIA’s Human Capital Strategic Plan and CBP’s Acquisition Human Capital Strategic Plan
- Responsible for executing and maintaining the policies, standards, processes and tools for one or more operational risk management programs (Scenario Analysis, Event Data Collection, Risk and Control Assessment, Key Risk Indicators). Acts as the first point of contact for assigned T&O programs
- Identifies and shares best practices. Contributes to the requirements and development of technology tools and processes necessary for the effective execution of ORM programs
- Maintains program documentation for submission to GRM, Audit and Regulators. Ensure programs meet regulatory requirements for operational risk
- Detailed understanding of distribution rights, ancillary rights, format rights, licensing and sales restrictions, holdbacks, options, talent approvals and product information for inclusion in the IPM system
8
Responsibilities For Configuration Management Senior Analyst Resume
- Supports RBCITS’s first line of defense (1 LoD) operational risk programs for the reporting of operational risks, Key Risk Indicator Program, and the development of the Operational Risk Appetite. Primarily responsible to the execution of Risk Reporting for the Trust and Bank legal entities
- Produces reporting that conveys complete, accurate and actionable information regarding RBCITS’s operational risk profile, existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities
- Helps identify the requirements for RBCIS risk reporting technology to support timely and meaningful collection and reporting/flagging of KRI and other supporting metrics that support management’s current risk profile and highlight emerging risks
- Supports RBCITS’s ORM reporting strategy, framework and programs to ensure RBCITS supports OERM to meet regulatory requirements, including requirements under Basel II
- Serves as an Information Security Subject Matter Expert (SME) by maintaining knowledge of industry recognized security technologies and concepts; actively engages and assists lines of business to understand their needs and develop secure business solutions
- Remains knowledgeable of changes in security technology, industry practices, and state and federal regulatory requirements; provides technical assistance to IT staff in the detection and resolution of security problems
- Responds to incidents to prevent additional loss and to obtain and preserve forensic evidence
- Demonstrate leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor Optum’s enterprise risks
9
Responsibilities For Deo Senior Management Analyst Ii Ses Resume
- Participates in risk assessment activities and assists in analyzing the output of audits to produce recommendations of acceptable risk
- Administers security related processes and tools; screens and verifies updates are made to required systems
- Coordinates efforts to assure compliance with security patch application and virus protection policies
- Develops security solutions for medium to highly complex assignments
- Works on multiple projects as a team member and lead systems-related security components
- Expertise with self-serve business intelligence tools, specifically SAP Business Objects
- Facilitating management’s identification, evaluation, mitigation, and monitoring of operational risks through the application of established operational risk methodologies and frameworks
- Maintains a calendar of approved and agreed upon product release and infrastructure maintenance schedules
- Reviews completeness and quality of change information entered into the change management system and works with change owners to correct deficiencies
10
Responsibilities For Senior Threat Management Analyst Resume
- Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes
- Collect data, perform critical and statistical analysis and draft executive “C-Level” reports as well as periodically advise senior management and other governing bodies including the Operational Risk Committees
- Deliver projects as both individual contributor and project lead and possess strong project management skills to translate high level goals and objectives into actions and tasks
- Provide support to the overall Operational Risk Function in documenting the review of materials to determine sufficiency of action items assigned to different areas of the organization. Provide guidance and feedback to help review solutions with key stakeholders
- Professional working experience required, 3-5 years in a regulated financial institution
- Experience with BI tools such as SSRS and WebFocus desired but not required
- Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) with an ability to produce professional documents ready for presentation to executive “C-Level” management
- Demonstrated ability in discussing a broad range of business issues in the context of operational risk (i.e. Control Risk, Processing Risk, Unauthorized Activity Risk, Information Technology Risk, etc.)
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