Senior Solutions Analyst Resume Sample
Daisha Herzog
8594 Winona Island,
San Francisco,
CA
+1 (555) 536 7221
Work Experience
Senior Solutions Analyst
01/2018
-
PRESENT
San Francisco, CA
- Assist in the development, design and implementation of business systems. Serve as member of a project team or as an individual contributor when assigned. Provide computer program and system development and technical support for very complex, highly critical programs and systems. Plan and coordinate tests, resolves production problems, identify opportunities to improve systems
- Understanding of the financial markets, trading, and trading technology
- Strong technical support skills, client support skills, and proven client facing experience
- Manage multiple incidents across multiple clients at any given time and produce results to tight deadlines
- Self-directed and self-motivated people in search of career development opportunities
- Mandarin language preferable but not required
- Develop proficiency in project management and systems analysis skills. Maintain proficiency in programming languages, program development and testing; serves as expert in area of responsibility. Provide technical analysis and solutions to issues; sets technical direction
IT Senior Solutions Analyst
10/2010
-
07/2017
Detroit, MI
- As a Business and/or Business Systems Analyst
- Experience supporting projects of high levels of complexity
- Strong problem-solving, organizational, and analytical skills
- Work with both technical and non-technical team member
- Relevant business experience relating to printing pre-sales/post- sales support in office and production environments
- Color management professional and EFI certification and an in depth understanding of color profiling systems, screening sets, color calibration, ICC profiles as well as an understanding of black and white production printing and the associated data streams and data conversion software products
- An understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments
HIE Senior Solutions Analyst
10/2004
-
08/2010
Dallas, TX
- Knowledge of web to print software such as Prisma Direct and EFI Digital storefront
- 5 – 7 years Project Management experience
- 5 – 7 years as a Business and/or Business Systems Analyst
- Strong verbal and written communications skills - Ability to work with both technical and non-technical team members
- Developing and utilizing forward-looking, predictive models and activity-based analyses to provide insight into the organization’s operations and business strategy
- Work with digital marketing to on-board new data sources. Catalog, clean, and integrate Hasbro and external data sources into Hasbro’s digital marketing data model. Develop processes and tools to enable access to data for analytical purposes
- Strong Analytic mind set with experience of troubleshooting skills
- Serve as point of contact for the solution area’s portfolio, resources, and scheduling
- Support organization’s system change control and configuration management efforts
Education
Argosy University - Seattle Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- Use your outstanding communication skills to effectively collaborate with business partners and agency executives
- Demonstrates active listening skills
- Demonstrated advanced problem solving and issue resolution skills
- Excellent problem solving, analytical and presentation skills
- Strong analytical and problem solving skills with a logical mind
- Use your strong project management skills to provide structure and accountability to key agency initiatives
- Demonstrates relationship management skills and professional approach with internal and external partners
How to write Senior Solutions Analyst Resume
Senior Solutions Analyst role is responsible for analytical, automation, java, retail, finance, training, integration, procurement, printing, trading.
To write great resume for senior solutions analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Solutions Analyst Resume
The section contact information is important in your senior solutions analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Solutions Analyst Resume
The section work experience is an essential part of your senior solutions analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior solutions analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior solutions analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Solutions Analyst resume experience can include:
- Strong problem solving skills; ability to adapt and work in intense and varying client contexts
- Experience utilizing a variety of tools in order to produce documentation and communicate requirements effectively
- Experience and knowledge of data-feeds, writing SQL queries and basic java programming
- Cooperate with project manager in planning and organizing project workload
- Leading projects or process re-engineering experience
- Tenacious, flexible and proactive: easily adapt to shifting priorities while making steady progress on key projects
Education on a Senior Solutions Analyst Resume
Make sure to make education a priority on your senior solutions analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior solutions analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Solutions Analyst Resume
When listing skills on your senior solutions analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior solutions analyst skills:
- Be a team player with excellent interpersonal, communication (written and oral) and presentation skills
- Superior organization skills and proven ability to attend to details
- Effectively coordinating multiple programs
- Advance SQL Experience, experience with visualization tools
- Networking experience including WAN/LAN, TCPIP and network required
- Experience in capturing business requirement and assisting business units in developing robust business cases
List of Typical Experience For a Senior Solutions Analyst Resume
1
Experience For IT Senior Solutions Analyst Resume
- Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpressand/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF)
- Proficient computer skills, particularly Excel, Word and PowerPoint. MS Project and Visio skills desirable
- Intermediate level SQL skills – good understanding of RDMS
- Strong organizational skills with the ability to self-manage workload with minimal direction in an unstructured environment
- Leverage skills of analyst pool to improve operations, data management and automation process
- Experience of designing UI based on .Net Framework (WinForms and ASP.NET)
- Experience of user acceptance testing
2
Experience For Senior Solutions Analyst, Advanced Analytics Resume
- Experience of working on multiple projects at a time
- Experience of working under high pressure environment and on time critical projects
- Experience in offset to digital initiatives
- Workflow analysis, assessment and creation experience
- Able to work independently, in a team environment, cross-functional activities and form solid business relationships across functions
- Working knowledge of Microsoft Office tool suite including latest versions of Word, Excel and PowerPoint
- Carryout change request estimating and planning
- Develop recommendations, action plans and necessary documentation following the approved project methodology
3
Experience For HIE Senior Solutions Analyst Resume
- Work with Solution Manager to ensure Training and Communication plans are developed
- Assist Testing Team in preparation of test strategy / plans
- Prepare and deliver user training
- Fully familiar with visual models including: conceptual models; process flow diagrams, state change diagrams, user case diagrams etc
- Adept in using Microsoft Office Stack etc
- Knowledge of POD and Graphic Arts environments, PostScript, PDF and Prepress applications
4
Experience For Senior Solutions Analyst Resume
- Color Management Professional Master certification required
- Translate our customers’ requirements into the right combination of product and services to differentiate the Océ solution. This would include schedules for installation, testing, and certification of the solution
- Define interface or integration points for development team, capture requirements, document solution integration points and work with software developers and the customer to finalize solution specifications
- Ensure a solution’s viability and supportability against customer expectations and Océ’s ability to deliver. Collaborate and collect necessary partner information to be able to make the necessary proposals to customers/prospects
- Work with the Software Sales Team, Technical Operations and other internal resources and concerned parties to complete a strategy for pricing and post install support for customer delivered solutions
- Act as a lead on research projects and show ability to critique peer research
5
Experience For IT Senior Solutions Analyst Resume
- Provide backup support to Portfolio Manager in situations where PM is not available
- Participate in discussions to determine direction of the team from a research and product development perspective
- Perform quantitative and fundamental analysis of current and potential holdings in multiple asset classes
- Follow, update and incorporate academic research into the investment process
- Translate business needs into clear functional specifications from which a solution can be developed
6
Experience For Senior Solutions Analyst, Advanced Analytics Resume
- Ensure the development team delivers the correct solution as per functional specification
- Produce and execute test scripts to ensure development is fit for Production use
- Coordinate all deployment initiatives within the project and ensure relevant issues are communicated, addressed, and resolved
- Participate in the preparation of large, high value sales proposals, ensuring configurations are complete and accurate. Interface with the sales team as a technical advisor during sales cycle of software workflow solutions through professional services
- Participate in on-site visits to customers for meetings, surveys, and inspections
- Meet with customer IT staff as technical advisor. Assist with RFP responses and provide on-going project management support on large, complex, diverse, and challenging solution architecting and implementation
- Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Canon Solutions America Color Solutions
7
Experience For HIE Senior Solutions Analyst Resume
- Manage the effort to create a strategic platform for sending and receiving data feeds to/from external parties
- Train customers on all products, through the use of Professional Services, not covered by Product Training
- Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF, EPS, PDF)
- Develops workflow and content management systems, stand-alone applications, customer support, business requirements gathering, and solution design
- Assists in developing test plans for new solutions certifies test results; executes test scripts as needed to ensure quality
- Establish a transparent, repeatable, and consistent process for migrating data feeds onto the strategic platform; identify hurdles and remediate
8
Experience For Senior Solutions Analyst Resume
- Work with Production Support to ensure data feeds are provided in line with existing SLAs
- Knowledge of industry standard RIPS, specifically Onyx Production House or Thrive. Basic knowledge of SQL Server and SQL Server Management Studio
- Understanding of complex systems solutions, integration and networking in Windows, UNIX and Macintosh environments; understanding of color profiling systems, color calibration, ICC profiles and their effect on color gamut across various substrates
- Demonstrates a proactive, solution-based approach to enhance client relations via meetings, calls, emails, and chat
- Acts as an IT contact/interface to the business and is able to translate business requests into technical solutions
- Assures that business case for initiative is within corporate strategic IT Plan and provides assistance to the business to create the Return on Investment (ROI) documentation
- Responds to client inquiries and requests: Troubleshooting, system configurations, service issues
- Works together with the BCG client team and the Retailer to understand client's processes, business requirements, and data structure / challenges
9
Experience For IT Senior Solutions Analyst Resume
- Constructs and manages the implementation project plan with customer counterpart, including setting and managing customer expectations based on the current state of product offerings and services
- Identifies required changes in client's business processes and supports process change management,
- Understands client's data situation, develops blueprint for future state data management and works on implementation of new data processes
- Performs analysis of client data to determine parameter requirements for application's setup
- Work with key stakeholders to collect, model, and translate current data feeds processes into detailed business requirements
- Develop detailed knowledge of data transfer processes and SFTP/http protocol in order to serve as a subject matter expert
- Work closely with development teams to create technical specification, solution design, and test cases
- Work successfully on large projects
10
Experience For Senior Solutions Analyst, Advanced Analytics Resume
- Expert knowledge of MS office product
- Resolve customer issues and provide technical support across applications and track solutions end-to-end
- Work with team to triage day-to-day production issues and identify short term/long term fixes
- Prepare and maintain comprehensive administrator documentation
- Support corporate proprietary and 3rd-Party purchased applications
- Identify, Document, and Report software bugs/functionality issues to vendors and monitor for corrective action
- Lead software solution configuration activities
- Produce client specifications and contribute to the system design
List of Typical Skills For a Senior Solutions Analyst Resume
1
Skills For IT Senior Solutions Analyst Resume
- Communicate effectively across multiple channels, verbal and non-verbal
- Experienced in developing code within Retail system architecture and following IT protocol for code deployment
- Experience with UNIX, HDFS and Windows server operating systems and scripting languages
- Able to adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Experience in check processing technology
2
Skills For Senior Solutions Analyst, Advanced Analytics Resume
- Experience working on a multi-asset investment team at a reputable retail/institutional investment firm is required
- Prioritize activities in a complex and changing environment
- Experience in UNIX/Linux shell scripting (3+ years)
- Experience supporting middleware solutions – Websphere, Weblogic, Tomcat
- Experience installing applications on Windows servers (3+ years)
3
Skills For HIE Senior Solutions Analyst Resume
- Plan and coordinate tests of systems prior to implementation
- Provides advice to BCG case teams, client's business users and IT team to enable them to roll out, operate, monitor, and maintain the application
- Consolidate, document and share IT estimates with stakeholders
- Experience with Stakeholder Management in a cross functional environment
- Experience working in or with Credit Risk teams and their solutions
- Experience of working as a service/supplier based organisation (B2B)
- Relevant work experience with retail systems and Business Intelligence
- Partner with stakeholders to gather and validate business requirements and ensure all processes are followed
- Manage and facilitate the prioritization of migration schedule of the data feeds
4
Skills For Senior Solutions Analyst Resume
- Related experience in software solution design and configuration
- Significant experience with software configuration tools
- Good knowledge of XML, SQL and Java
- Understanding market needs and translating them to specific software functionality
- Facilitating communication and management of both large and small scale projects across multiple departments
5
Skills For IT Senior Solutions Analyst Resume
- Maintaining the quality and stability of our products
- Programming in Base SAS, R and/or Python
- Working with customers and Partners
- Understanding solution costs and the ability to clearly articulate these internally and externally, along with the benefits and profit they bring
- Testing and deployment of applications
- Works with case teams and PA experts in delivering OrgBuilder for clients; Including providing client facing training as needed
- Capable of gathering and managing requirements via RFP and ongoing project discussions
- Assist in capturing, analyzing, and documenting requirements for analytical solutions
6
Skills For Senior Solutions Analyst, Advanced Analytics Resume
- Partner (workflow & finishing) solutions in the Digital Printing Industry
- Participate in the planning and execution of projects that move ideas from Ideation to Incubation and prototyping
- Interface between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
- Predominantly client-facing with expectation of being onsite (>50% travel)
- We are looking for a bright, ambitious, solution-oriented self-starter
- Refine requirements using critical evaluation techniques and IT systems’ knowledge
- Develop a complete understanding of all the technical solutions used by the business from both a data flow and business use perspective
- Detailed understanding of the technical design within the current system architecture
7
Skills For HIE Senior Solutions Analyst Resume
- Work with business and IT to provide technical support, conduct training, implement system enhancements and address defects
- Mathematical modeling of large-scale, real-world optimization problems
- Inkjet technologies in the Digital Printing Industry
- Coordinating Project Management & Development lifecycle
- Perform Benefit Analysis using techniques such as ROI, Payback Period, Decision Tree, and Make vs. Buy analysis etc
- Take an ownership role in the daily trading of portfolios and models
- Produce training material as required and ensure partners and solution users can be adequately trained
- Create specs for new or existing products
8
Skills For Senior Solutions Analyst Resume
- Approximately 20%, or less, of job is coding
- Perform complex configuration and unit testing tasks
- Support workshops with clients & BCG case teams as needed during the delivery program
- Lead client engagement throughout all project engagements including risk and issue management
- Provide technical consultation, computer program and system development, and technical support for highly complex, critical programs and systems
- Implement solutions to address automation, productivity and infrastructure problems and issues
- Maintain expert knowledge in specialized systems or in multiple systems
- Provide technical consultation to project team members as directed by the project manager
9
Skills For IT Senior Solutions Analyst Resume
- Work on projects of all ranges of complexity
- Have a passion for developing secure business and technology solutions with a commitment to excellence and adherence to a rigorous project management discipline
- Develop innovative strategies and approaches for meeting business requirements, including acquiring or developing new technology tools
- Independently lead efforts to leverage technology to streamline processes and enable business success
- Document requirements for complex technology systems
10
Skills For Senior Solutions Analyst, Advanced Analytics Resume
- Oversees installation of the software, configures the software to client's needs
- Collaborates with BCG technical teams, application software vendors and other resources to diagnose and resolve application's technical and/or non-technical problems, bugs, performance, and other issues
- Collaborates with internal colleagues to construct appropriate training and support plans for the continuation of the customer’s users and deliverables after the implementation goes into production
- Planning and managing upgrades, infrastructure changes, and/or application initiated changes
- Planning the installation of applications and patches into Finance environments
- Troubleshooting, problem/issue management and resolution for the suite of applications
- Developing processes and procedures to ensure consistency of operation across Finance Solutions
List of Typical Responsibilities For a Senior Solutions Analyst Resume
1
Responsibilities For IT Senior Solutions Analyst Resume
- Strong problem-solving and analytical skills to resolve complex issues
- Very good verbal and communication skills
- Manage multiple competing priorities and meet concurrent deadlines
- Experience of working within a project governance framework
- Highly motivated; consistently takes initiative; demonstrated ability to work independently but under supervision
2
Responsibilities For Senior Solutions Analyst, Advanced Analytics Resume
- Multi-task, organise and prioritise their workload, and that of others
- Work closely with development to ensure that development is inline business needs / priorities
- Experience as Solutions Analyst
- Methodical and good attention to detail
- Experience with warehouse design and operational flows
- Contributes to and manages the OrgBuilder deployment plan with clients, including setting and managing client expectations
3
Responsibilities For HIE Senior Solutions Analyst Resume
- Distribute tasks and act as mentor to junior delivery analyst
- Identify potential project risks and proactively act to mitigate them
- Participate in workshops with clients to gather solutions requirements
- Oversees client delivery, drives adoption and ensures our clients realize value from our solutions
- Key part of the BCG team throughout the delivery of the program; ability to manage complex client/case team situations and lead resolution towards mutual success and partnership
4
Responsibilities For Senior Solutions Analyst Resume
- Works together with the BCG case team, BCG’s clients and practice area experts to understand client's processes, business requirements, and delivery program specifics
- Focus on positive outcomes for client stakeholders thought proactive communication, orchestrate the right internal resources, and effectively manage the delivery program
- Undertake, direct, and mentor design activities to help identify how the client’s business requirement can be turned into configuration changes, and delivery these to time, quality and cost
- Create clear and effective documentation for clients and internal stakeholder
- Provide full support to clients throughout the lifecycle of a delivery project (Design, Build, Test and Implementation)
- Responsible for design authority over the entire solution, and for the project deliverables and works to ensure that the configured solutions reflect the signed off design, and fit for purpose in line with governance
5
Responsibilities For IT Senior Solutions Analyst Resume
- Contribute to a Community of Practice where best practices and troubleshooting are discussed and enhanced
- Strong conceptual ability, both for analytical problem solving and shaping the design of solutions - ability to look at issues and requirements from a business perspective and then translate this into a solution
- Specification writing and facilitating Workshops/Meetings
- Manage P2P business requirements documents and interface with IT. Develop and execute system testing scripts where needed
- Drive, ambition, goal oriented and enthusiasm
- Create plans and own execution of specific work-streams as part of larger projects
6
Responsibilities For Senior Solutions Analyst, Advanced Analytics Resume
- Build and execute change management plans
- Assess and improve or develop systems and process designs as part of P2P Continuous Improvement (CI) projects for existing processes or to establish new systems or processes
- Execute/lead CI including projects that improve controls, reduce process complexity and cost
- Provide analytic support to identify root cause issues and recommend process improvements
- Payables and procurement background desirable and some functional knowledge of Accounting, Finance, Procurement, Contract Manufacturing, Outsourcing, Supply Chain and controls
7
Responsibilities For HIE Senior Solutions Analyst Resume
- Take ownership of issues and ensure timely resolution and escalate issues when appropriate
- Apply appropriate methodologies and tools to manage all aspects of assigned projects throughout project lifecycle
- Ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner
- Employ proper management in the areas of project scope, schedule/time, finance, quality, resource, communication, risk, and procurement for successful project outcomes
- Develop functional specifications and designs as needed
- Work with assigned technical resources to develop and document technical specifications
- Work with business sponsors to ensure that appropriate approvals are gathered at appropriate tollgates
8
Responsibilities For Senior Solutions Analyst Resume
- Interpret users' business needs and produce functional specifications/descriptions where required
- Ensure timely sign off of requirements
- Extensive knowledge of Microsoft products (Word, Excel, PowerPoint, Visio)
- Possess a strong understanding of transactional print, commercial print and/or book manufacturing and available Partner/Suppliers, workflow and software solutions, project management, high volume production continuous and sheetfed printers
- Have a strong affinity with technology, be able to understand and translate complex technical requirements into tangible business benefits for prospects and customers
- Apply knowledge in print processes, environments, and languages. (Mailing, archiving, data processing and MIS)
- Collaborate daily in direct support with sales, major accounts, C-Level customers and large potential engagements ensuring executive management involvement
- Be available to communicate to team members outside of normal work hours
9
Responsibilities For IT Senior Solutions Analyst Resume
- Desired background across both Graphic Arts, Direct Mail and Transactional market segments
- Participation in business process integration and design
- Scope project based on gathered requirements
- Work in collaborate team environment
- Serve as a client steward for end-to-end service for HealthTrust inSight analytics and data acquisitons processes
- Communicates requirements to Business Solutions and IT development staff to ensuring that products are developed and tested in accordance with organizational standards
- Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other stakeholders in the analysis, design, configuration, testing and maintenance of various pharmacy systems to ensure optimal operational performance
10
Responsibilities For Senior Solutions Analyst, Advanced Analytics Resume
- Strong understanding of the development of web based software applications
- Web server experience – IBM HTTP, Apache, IIS (3+ years)
- Work experience as a data, business, or financial Analyst
- Experience in Business Analyst role that are associated with software/solution delivery
- Elicit, analyze and validate business requirements and process flows
- Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and/or business solutions
- Technologically proficient; excited and able to bring solutions to teams as part of BCG’s overall service offering
- Proficient in data gathering, analysis and hypothesis testing
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